Lexus problems
Lexus (レクサス, Rekusasu) is the luxury vehicle division of the Japanese automaker Toyota Motor Corporation. The Lexus brand is marketed in more than 90 countries and territories worldwide and is Japan's largest-selling make of premium cars. It has ranked among the 10 largest Japanese global brands in market value. Lexus is headquartered in Nagoya, Japan. Operational centers are located in Brussels, Belgium, and Plano, Texas, United States.
Created at around the same time as Japanese rivals Honda and Nissan created their Acura and Infiniti luxury divisions respectively, Lexus originated from a corporate project to develop a new premium sedan, code-named F1, which began in 1983 and culminated in the launch of the Lexus LS in 1989. Subsequently, the division added sedan, coupé, convertible and SUV models. Lexus did not exist as a brand in its home market until 2005, and all vehicles marketed internationally as Lexus from 1989 to 2005 were released in Japan under the Toyota marque and an equivalent model name. In 2005, a hybrid version of the RX crossover debuted and additional hybrid models later joined the division's lineup. Lexus launched its own F marque performance division in 2007 with the debut of the IS F sport sedan, followed by the LFA supercar in 2009.
Lexus vehicles are largely produced in Japan, with manufacturing centered in the Chūbu and Kyūshū regions, and in particular at Toyota's Tahara, Aichi, Chūbu and Miyata, Fukuoka, Kyūshū plants. Assembly of the first Lexus produced outside the country, the Canadian-built RX 330, began in 2003. Following a corporate reorganization from 2001 to 2005, Lexus began operating its own design, engineering and manufacturing centers.
Since the 2000s, Lexus has increased sales outside its largest market, the United States. The division inaugurated dealerships in the Japanese domestic market in 2005, becoming the first Japanese premium car marque to launch in its country of origin. The brand has since debuted in Southeast Asia, Latin America, Europe and other regions, and has introduced hybrid vehicles in many markets.
Social links
Lexus models
Common Lexus problems
Based on the complaints from Lexus car owners, here are some common problems faced by Lexus vehicles:
- Water Leaks:
- Water leaking into the car's cabin, especially around sun or moonroof areas, is a common problem in Lexus cars. This issue can lead to rusting if not repaired promptly, typically occurring around 20,000 - 30,000 miles. Regular inspection and maintenance can help prevent water leaks and subsequent damage to the vehicle.
- Power Steering Rack Leaks:
- Lexus vehicles can develop leaks within the power steering system over time. Loose fittings at connection points can lead to cracks and leaks in the hoses, resulting in costly repairs if not addressed promptly. Regular check-ups and servicing are essential to prevent irreversible damage to the power steering system.
- Sensor Problems:
- Lexus cars, especially older models, may face issues with sensors like the O2 sensor and parking assistance sensors. Problems with the Check Engine light and malfunctioning sensors are common. While some sensor issues may only require a system reset, regular diagnostics and maintenance are necessary to ensure the proper functioning of these sensors.
- Cracking Dashboard:
- Some Lexus models have reported issues with cracking dashboards, possibly due to PVC reacting to UV and heat exposure. Lexus acknowledged this problem and offered to cover the cost of replacements in affected models. Cracks on the dashboard can detract from the luxurious appearance of the vehicle, highlighting the importance of monitoring and addressing this issue promptly.
These common problems faced by Lexus car owners highlight the importance of regular maintenance, timely repairs, and proactive monitoring to ensure the longevity and performance of Lexus vehicles.
Percentage distribution of complaints by Lexus models
We have analysed all the complaints filed against Lexus cars and compiled the top 5 most problematic Lexus models:
Below you can see the percentage distribution of known problems by Lexus brand.
Distribution of the number of complaints by Lexus models
We have also compiled a table for you with the number of complaints about specific models of Lexus cars:
Distribution of Lexus car problems by type
Based on an anlyse of all Lexus related complaints and concluded that the most common problems with Lexus cars are the following:
- Air bags problems
- Power train problems
- Vehicle speed control problems
- Service brakes problems
- Unknown or other problems
Below is a graph with statistics on all Lexus vehicle components and the number of complaints about them.
Distribution of the number of complaints where the accident occurred by Lexus models
A total of 1181 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with fire by Lexus models
There were a total of 136 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with injuries by Lexus models
There were a total of 954 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with deaths by Lexus models
There were a total of 25 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model.
The NHTSA has received 8763 complaints about various vehicle components related to the Lexus Lexus. Below are 15 recent complaints about various Lexus models. In order to research complaints about a particular brand you need to select it from the list of available models above.
List of the last 15 complaints about Lexus models
Lexus Rx350 2018
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-23
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 1
- Fire: 0
- VIN: 2T2ZZMCA9JC
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: 1. At [XXX] on [XXX], I was pulling into my gym's parking lot, when I stepped on the break to park my car, instead of stopping, the car accelerates rapidly and crashed through the other side of the sidewalk where there were light pole and cement walls, throwing me forward and backward with seat belt on, I was in total shock! 2. My insurance sent a field inspector to the body shop 2X in hope to repair my car but ended up declaring it a Total Loss. 3. Lexus said they would send a field tech to get the EDR (Event Data Recorder) data from my 2018 Lexus RX350 within 30 days, but the results won't be available for 30-45 days after that. Lexus's slow response to this accident concerns and disappoints me b/c it was a serious crash that Lexus should treat it seriously and promptly. 4. The disbelief of a 'young' car with only 12297 miles could have issues like this puzzled me and drove me to do a lot of online research, then I came across this site [XXX] which contains an article titled '10 Common Problems of A Lexus RX350'. Problem #5 described exactly what had happened to me: 'ONE RECURRING PROBLEM THIS CAR HAS IS THAT THE SYSTEM MALFUNCTIONS SEVERELY. THIS TYPICALLY HAPPENES WHEN THE DRIVER IS TRYING TO PARK THE VEHICLE. REPORTS PAINT THE SAME PICTURES REPEATEDLY: THE DRIVER IS PULLING INTO A PARKING LOT, THEY PUSH THE BREAK PEDAL, AND INSTEAD OF STOPPING, THE CAR ACELERATES RAPIDLY, WHICH RESULTS IN A CRASH." Based on this article, it seems that Lexus should have issued a recall, but no! 5. The strange thing was that NO airbags were exploded/activated, yet the vehicle was damaged to beyond repair, it makes me wonder if there was an issue with the airbags too. If this incident had occurred at an intersection, I dare not imagine the outcome...I could have been killed or critically injured along with other innocent people on the road. I am very traumatized by the whole experience and sadly, the feeling seems to have gotten worse as time goes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Rx450h 2018
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-23
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 1
- Fire: 0
- VIN: 2T2ZZMCA9JC
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: 1. At [XXX] on [XXX], I was pulling into my gym's parking lot, when I stepped on the break to park my car, instead of stopping, the car accelerates rapidly and crashed through the other side of the sidewalk where there were light pole and cement walls, throwing me forward and backward with seat belt on, I was in total shock! 2. My insurance sent a field inspector to the body shop 2X in hope to repair my car but ended up declaring it a Total Loss. 3. Lexus said they would send a field tech to get the EDR (Event Data Recorder) data from my 2018 Lexus RX350 within 30 days, but the results won't be available for 30-45 days after that. Lexus's slow response to this accident concerns and disappoints me b/c it was a serious crash that Lexus should treat it seriously and promptly. 4. The disbelief of a 'young' car with only 12297 miles could have issues like this puzzled me and drove me to do a lot of online research, then I came across this site [XXX] which contains an article titled '10 Common Problems of A Lexus RX350'. Problem #5 described exactly what had happened to me: 'ONE RECURRING PROBLEM THIS CAR HAS IS THAT THE SYSTEM MALFUNCTIONS SEVERELY. THIS TYPICALLY HAPPENES WHEN THE DRIVER IS TRYING TO PARK THE VEHICLE. REPORTS PAINT THE SAME PICTURES REPEATEDLY: THE DRIVER IS PULLING INTO A PARKING LOT, THEY PUSH THE BREAK PEDAL, AND INSTEAD OF STOPPING, THE CAR ACELERATES RAPIDLY, WHICH RESULTS IN A CRASH." Based on this article, it seems that Lexus should have issued a recall, but no! 5. The strange thing was that NO airbags were exploded/activated, yet the vehicle was damaged to beyond repair, it makes me wonder if there was an issue with the airbags too. If this incident had occurred at an intersection, I dare not imagine the outcome...I could have been killed or critically injured along with other innocent people on the road. I am very traumatized by the whole experience and sadly, the feeling seems to have gotten worse as time goes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Nx300h 2018
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-23
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTJBARBZ6J2
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never showed any smoke, nor unusual noises, driving performance affect my safety in concern. I request Lexus advisor to have a diagnostic done because it had not been driving smoothly. Advisor Jamie message me saying Tech had basically check the vehicle, system pressurized as it should be so if there were leaks they would be visible, basically Tech wasn't getting no read to the problem. I suggest to have him test drive and she said he Tech would drive vehicle and get back. I researched recalls with my vehicle and saw Fuel Pump customer support program for failing fuel pumps recall as with my Lexus 300NX. I told Advisor about the recall and sent her the recall notice online. Advisor looked into the fuel pump recall in our telephone conversation, confirmed the fuel pump was recall n would be replaced. I told her i saw where the failing fuel pump with my Lexus online described what my vehicle was doing. Advisor now said car coolant fans/etc needed to be replace, I didn't understand this when I didn't have a cooling problem before coming there. Advisor tried to pressure me into the coolant fans/ module issues before doing my failing fuel pump, suddenly. I felt they were now lying about fans . I told her i would be in the next day, get a loaner. Next day, i was team up on at lexus by 3 Reps minus the Advisor who was there. Denied me the free fuel pump replacement, pressure to let them fix fans/module 1st , I refused, felt deception practice.
Lexus Nx300 2018
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-23
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTJBARBZ6J2
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never showed any smoke, nor unusual noises, driving performance affect my safety in concern. I request Lexus advisor to have a diagnostic done because it had not been driving smoothly. Advisor Jamie message me saying Tech had basically check the vehicle, system pressurized as it should be so if there were leaks they would be visible, basically Tech wasn't getting no read to the problem. I suggest to have him test drive and she said he Tech would drive vehicle and get back. I researched recalls with my vehicle and saw Fuel Pump customer support program for failing fuel pumps recall as with my Lexus 300NX. I told Advisor about the recall and sent her the recall notice online. Advisor looked into the fuel pump recall in our telephone conversation, confirmed the fuel pump was recall n would be replaced. I told her i saw where the failing fuel pump with my Lexus online described what my vehicle was doing. Advisor now said car coolant fans/etc needed to be replace, I didn't understand this when I didn't have a cooling problem before coming there. Advisor tried to pressure me into the coolant fans/ module issues before doing my failing fuel pump, suddenly. I felt they were now lying about fans . I told her i would be in the next day, get a loaner. Next day, i was team up on at lexus by 3 Reps minus the Advisor who was there. Denied me the free fuel pump replacement, pressure to let them fix fans/module 1st , I refused, felt deception practice.
Lexus Es 2021
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 58ADZ1B14MU
- Components: AIR BAGS
- Summary: The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
Lexus Nx300h 2015
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-18
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTJBARBZ7F2
- Components: POWER TRAIN,ENGINE
- Summary: The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control of the vehicle.
Lexus Nx200t 2015
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-18
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTJBARBZ7F2
- Components: POWER TRAIN,ENGINE
- Summary: The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control of the vehicle.
Lexus Rx350 2015
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-17
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2T2BK1BA7FC
- Components: ENGINE
- Summary: Engine cut out suddenly while driving 45 MPH, followed by Battery Light, Check Engine Light, and Power Steering Light forcing hazardous emergency stop. Engine would no longer crank, and car had to be towed to nearest Lexus Certified Repair Facility. Technician scanned the system and found four Codes: P0335, P1603, P1604, P1605. After bore-scoping front three cylinders, technician tried to turn motor by hand and was unable to. The motor turned in reverse, but not forward. Technician removed oil pan to find pieces of valve spring broken and pieces of the piston rings and piston fragments from one of the rear three cylinders. Motor will need to be replaced or completely rebuilt after only 133,458 miles and regular servicing.
Lexus Rx450h 2015
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-17
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2T2BK1BA7FC
- Components: ENGINE
- Summary: Engine cut out suddenly while driving 45 MPH, followed by Battery Light, Check Engine Light, and Power Steering Light forcing hazardous emergency stop. Engine would no longer crank, and car had to be towed to nearest Lexus Certified Repair Facility. Technician scanned the system and found four Codes: P0335, P1603, P1604, P1605. After bore-scoping front three cylinders, technician tried to turn motor by hand and was unable to. The motor turned in reverse, but not forward. Technician removed oil pan to find pieces of valve spring broken and pieces of the piston rings and piston fragments from one of the rear three cylinders. Motor will need to be replaced or completely rebuilt after only 133,458 miles and regular servicing.
Lexus Rx450h 2016
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-11
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2T2BZMCA8GC
- Components: FUEL/PROPULSION SYSTEM
- Summary: Car has a continuous gas smell after start up. When a/c or heat is turned off the car cabin smells of gaslione. I have taken to the car to lexus dealership repeatedly and have been advice car operates as intended. There is also a hissing noise coming from the rear driverside tire area near the gas tank.
Lexus Rx350 2016
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-11
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2T2BZMCA8GC
- Components: FUEL/PROPULSION SYSTEM
- Summary: Car has a continuous gas smell after start up. When a/c or heat is turned off the car cabin smells of gaslione. I have taken to the car to lexus dealership repeatedly and have been advice car operates as intended. There is also a hissing noise coming from the rear driverside tire area near the gas tank.
Lexus Es 2021
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-11
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 58AFZ1B16MU
- Components: AIR BAGS
- Summary: The contact owns a 2021 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bag) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Lexus Rx400h 2008
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-10-11
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2T2GK31U38C
- Components: AIR BAGS
- Summary: The contact owns a 2008 Lexus RX350. The contact stated while operating the vehicle, the passenger’s side air bag warning light remained illuminated, indicating that the passenger’s side air bag was deactivated. The contact stated that the air bag warning light remained illuminated with and without a front seat passenger seated in the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 215,000.
Lexus Rx350 2008
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-10-11
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2T2GK31U38C
- Components: AIR BAGS
- Summary: The contact owns a 2008 Lexus RX350. The contact stated while operating the vehicle, the passenger’s side air bag warning light remained illuminated, indicating that the passenger’s side air bag was deactivated. The contact stated that the air bag warning light remained illuminated with and without a front seat passenger seated in the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 215,000.
Lexus Rx450h 2018
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-08
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTJDGKCA9J2
- Components: SERVICE BRAKES
- Summary: I am writing to raise a serious concern regarding a issue with my 2018 Lexus RX450hL involving the brake actuator. Since purchasing the vehicle at 63,000 miles, I have noticed hissing, clicking, and squeaking noises when applying the brakes. As the mileage increased to 83,000, these noises have worsened, becoming unbearable. In addition, I am experiencing a shaky driver-side mirror and a rusting hood latch, both of which present safety concerns. For a vehicle under 5 years old , I believe these problems do not reflect the quality I expected, particularly given the premium price I paid. According to Lexus' Technical Service Bulletin (TSB) #L-SB-0032-23 Rev, issued in October 2023, which addresses squawk or knock noises from the engine compartment when the brake pedal is pressed or released, affecting models like the RX450hL. My vehicle exhibits symptoms similar to those described in the TSB. The vehicle was regularly maintained by the previous owner at Lexus of Thousand Oaks and Woodland Hills. Despite this, the major part like brake actuator has failed prematurely. Given Lexus' reputation as a luxury brand, it is unacceptable that such a critical component would fail before the vehicle is 5 years old or has reached 100,000 miles. The combination of the brake actuator defect, the shaky mirror, and the rusting hood latch is disappointing, especially for a vehicle of this caliber. When I initially contacted Lexus Customer Service, I was also dealing with rusting parts and a failing brake booster. Lexus of Cerritos provided a repair estimate of around $5,000 for brake actuator. I was advised to reach out to Lexus Customer Service after my request for a good faith repair was denied due to the inability to obtain the complete maintenance history. However, I have since confirmed with the previous owner and Lexus that the vehicle was regularly serviced. I am also aware that Lexus has issued brake actuator-related recalls for several models.
Latest 5 Lexus recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 560 recalls involving various Lexus models.You can learn more about the model you are interested in by selecting it from the list.
- Model: Lexus Nx 2024
- Report Received Date: 2024-06-27
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Model: Lexus Nx hybrid 2024
- Report Received Date: 2024-06-27
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Model: Lexus Rx 2024
- Report Received Date: 2024-06-27
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Model: Lexus Rx hybrid 2024
- Report Received Date: 2024-06-27
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Model: Lexus Tx 2024
- Report Received Date: 2024-06-20
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
- Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
- Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed August 19, 2024. A second notice will be sent once the remedy is available, anticipated November 2024 to January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Are you having problems with your Lexus?