Lexus Es350 problems
The Lexus ES (Japanese: レクサス・ES, Hepburn: Rekusasu ES) is a series of mid-size executive cars marketed since 1989 by Lexus, the luxury division of Toyota, across multiple generations, each offering V6 engines and a front-engine, front-wheel-drive layout. The first five generations of the ES used the Toyota Camry platform, while the latter generations are more closely related to both the Camry and the Avalon. Manual transmissions were offered until 1993, a lower-displacement inline-four engine became an option in Asian markets in 2010, and a gasoline-electric hybrid version was introduced in 2012. The ES was Lexus's only front-wheel drive vehicle until 1998, when the related RX was introduced, and the sedan occupied the entry-level luxury car segment of the Lexus lineup in North America and other regions until the debut of the IS in 1999. The ES name stands for "Executive Sedan". However, some Lexus importers use the name, "Elegant Sedan".
Introduced in 1989, the first generation ES 250 was one of two vehicles in Lexus's debut range, along with the LS 400. The second generation ES 300 debuted in 1991, followed by the third generation ES 300 in 1996, and the fourth generation ES 300/330 in 2001. The first- through fourth generation sedans shared body styling elements with Japan-market Toyota sedans, and a domestic market equivalent, the Toyota Windom (Japanese: トヨタ・ウィンダム, Toyota Windamu), was sold until the launch of the fifth generation ES in 2006. The word "Windom" is a combination of "win" and the suffix "dom" expresses a state of perpetual victory. The fifth generation ES used body styling marketed by Lexus as L-finesse and debuted in early 2006 as a 2007 model. The sixth generation ES debuted in the first half of 2012 as a 2013 model, and features increased cabin dimensions due to a longer wheelbase which is shared with the full-size XX40 series Avalon.
Lexus has positioned the ES in the comfort luxury segment, with an emphasis on interior amenities, quietness, and ride quality, in contrast with more firm-riding sport sedans. Buyers seeking more performance-focused models are targeted by the Lexus IS and rival makes, with such models offering a sportier drive with differently tuned suspensions. In Europe, Japan and other markets where it was not available until the seventh generation model, the GS sport sedans occupy the mid-size category in the Lexus lineup until it was cancelled August 2020. In the United States, the ES has been the best-selling Lexus sedan for over fifteen years.
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Lexus Es350 model years
Common Lexus Es350 problems
Based on the complaints from owners of Lexus ES350 cars, several common problems have been identified:
- Infotainment System Issues:
- Owners have reported various problems with the infotainment system of Lexus ES350 cars. These issues include system freezing or lagging, Bluetooth connectivity problems, unresponsive touchscreen, GPS/navigation failures, and audio-related issues. Troubleshooting steps such as system resets, Bluetooth troubleshooting, touchscreen calibration, checking antenna connections, and updating system software can help resolve these common infotainment system issues.
- Starting Problems and Faulty Starter:
- Lexus ES350 owners have faced starting issues, including problems with the starter. Symptoms like instrument lights being on but the car not starting, humming noises from the engine compartment, and difficulties in restarting after a battery issue have been reported. Troubleshooting these problems may involve checking the starter relay, ensuring proper battery connections, and seeking professional help if simple solutions do not work.
These common problems with Lexus ES350 cars can significantly impact the driving experience and the overall performance of the vehicle. Addressing these issues promptly and effectively is essential to maintain the reliability and functionality of the Lexus ES350 model.
What is the common problem in Lexus ES 350?
Oil Leaks. The Lexus ES 350 also has some reports of excessive or sudden oil leaks, especially in the earlier models. More recent models don't seem to have as many problems, but unfortunately, oil leaks and oil consumption are only some of the issues with the ES 350's engine.
Is the Lexus ES 350 a reliable car?
The Lexus ES350 Reliability Rating is 4.0 out of 5.0, which ranks it 4th out of 31 for luxury midsize cars. The average annual repair cost is $468 which means it has excellent ownership costs. While repairs are more common, these issues are less likely to be severe than with other cars.
How many miles will a Lexus ES 350 last?
between 220,000 and 250,000 miles
The burning question for potential buyers, whether considering a new or used Lexus ES 350, is how many miles this vehicle can go. On average, a Lexus ES 350 can last between 220,000 and 250,000 miles.
What year is the best year for the Lexus ES 350?
The 2010-2012 Lexus ES model years have been the crowning achievement for Toyota's luxury segment, as they're some of the most reliable luxury sedans available in the used car market. Once again, these three model years have received the CR Recommended badge with a perfect reliability score of 5.0 out of 5.0.
Percentage distribution of complaints by Lexus Es350 years
We have researched Lexus problems and analysed all the complaints filed against Lexus Es350 cars and compiled the top 5 most problematic Lexus Es350 model years:
Below you can see the percentage distribution of known problems by Lexus Es350 model years.
Distribution of the number of complaints by Lexus Es350 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lexus Es350 car problems categorized by type of issue
After analysing all complaints related to Lexus Es350 , it was concluded that the most common issues with these cars are:
- Air bags problems
- Vehicle speed control problems
- Structure problems
- Unknown or other problems
- Electrical system problems
The graph below shows statistics for all Lexus Es350 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Es350 model years
A total of 169 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Es350 model years
There were a total of 13 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Es350 model years
There were a total of 143 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Es350 model years
There were a total of 9 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1767 complaints about various vehicle components related to the Lexus Es350 . Below are the 25 most recent complaints reported for Lexus Es350 vehicles.
Latest 25 complaints
Lexus Es350 2013
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-09-07
- VIN: JTHBW1GG0D2
- Components: SERVICE BRAKES
- Summary: While driving on the highway electronic brake boost suddenly failed, leading to brake malfunction. This is common malfunction of this model. This leads to potentially hazardous situation when in emergency or even regular traffic breaking car would not break as expected.
Lexus Es350 2011
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-08-10
- VIN: JTHBK1EG0B2
- Components: FUEL/PROPULSION SYSTEM
- Summary: I started my vehicle and drove about 1/2 mile when the car started acting like it was running out of gas. I pulled over and got about 1gallon of gas in a gas can and put it in the vehicle. I turned the car back on and drove about 2 blocks when the vehicle started jumping like it was going to run out of gas again. The vehicle then shut down while I was driving it. I made it to the side of the road and put the vehicle in park and turned off the ignition with the push start button. I tried to start the vehicle again with the push start button and the vehicle would just try to start but just crank and not turn on. This ended up being a fault fuel pump. After some research I was able to find out Lexus had several thousand vehicles of the same year make and model recalled due to a faulty fuel pump that goes out while driving causing a dangerous driving condition which is exactly what occurred in my vehicle. I contacted Lexus and was told my vehicle was not included in the recall which I don’t understand due to the fact that my fuel pump went out while was driving. I am requesting this issue be investigated and the vehicle be added to the list of recalled vehicles with faulty fuel pumps
Lexus Es350 2007
- Date Of Incident: 2020-06-17
- Date Complaint: 2024-08-08
- Crash: 1
- VIN: JTHBJ46G672
- Components: EXTERIOR LIGHTING,STRUCTURE,SEATS
- Summary: Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.
Lexus Es350 2013
- Date Of Incident: 2023-10-01
- Date Complaint: 2024-07-22
- VIN: JTHBK1GGXD2
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: Roughly 6-12 months ago the dashboard on my Lexus started to melt and become sticky, creating a glare on my windshield and impeding my ability to see the road causing dangerous situations. Both daytime and nighttime driving have been affected by this defect. I’ve contacted the local dealership, but they confirmed that no recalls are available and that the only solution is for me to replace the entire dash.
Lexus Es350 2008
- Date Of Incident: 2019-07-05
- Date Complaint: 2024-07-05
- VIN: JTHBJ46G682
- Components: UNKNOWN OR OTHER
- Summary: The dashboard of the vehicle has deteriorated causing an extreme shiny surface all over. This can be seen at even given time of inspection. A recall was released to do this issue but when the LEXUS Newport News, VA dealership was contacted, the response was this vehicle was not included. During this time the vehicle was already in the need of the dashbpard being replaced due to the reasons stated in the recall letter. The vehicle was later taken to the same dealership whom denied the recall action, for a different service. The representative that was spoken with for the recall was present and seen the condition of the dashboad. the representative then stated that there was a recall for this issue. I reminded them of the call and the rep replied, if we would have known it was this bad, then we would have added your vehicle to the list for repair. I was told since the original recall date had expired for that repair issue that they were not going to honor the repair, even after acknowledging the damage and agreeing that it should have been included. The representative proceeded to suggest me to pay them as the dealer for a dashboard replacement. I asked to speak with another asociate which in turn advised the same information. The suggested service and charge, was declined. This dashboard has caused a mirror like glare in the windshield. It obtructs the view of objects while driving. Eye apparrel has been applied along with, seat position adjustments, and a towel placed to cover the dashboard while operating the vehicle. This is unsafe and as time goes on this issue continues to get worse. I have not had an auto insurance representative inspect the issue. I was unaware that this maybe an option.
Lexus Es350 2010
- Date Of Incident: 2017-06-01
- Date Complaint: 2024-06-25
- VIN: JTHBK1EG7A2
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: I have been driving with a shiny sticky dashboard that reflects light directly into my eyes when I'm driving creating a dangerous driving condition. I was just made aware that there was a Lexus Customer Support Program ZLZ to replace this defective dashboard but I never received a recall notice. I have asked Lexus corporate and the dealership to help me resolve this dangerous defect but they said the program has expired and is no longer willing to help. I am a senior citizen and cannot afford to pay for this out of pocket or buy a new car. This defect is a widely known issue and Lexus has acknowledged that this is causing a dangerous condition while driving. I cannot understand why they would not resolve this matter regardless the program expired or not especially if owners did not received the notice. Please help. Lexus is unwilling to resolve this matter even though they know this defect is causing dangerous driving conditions which may lead to accidents.
Lexus Es350 2009
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-06-18
- VIN: JTHBJ46G592
- Components: STRUCTURE
- Summary: The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken to a dealer where it was acknowledged that the defect was a known failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the Extended Warranty coverage had expired. The vehicle was not repaired. The failure mileage was approximately 95,000.
Lexus Es350 2008
- Date Of Incident: 2024-05-06
- Date Complaint: 2024-06-10
- VIN: JTHBJ46G082
- Components: TIRES
- Summary: I purchased and had installed 4 - Nokian Tyres One 215/55/17 on [XXX]. I brought my car to my Lexus dealer on [XXX] for routine car maintenance. When inspected, all four tires had a circumferential crack on the interior side wall. They were deep and went virtually around the entire tire. I was told not to drive the car and replace the tires immediately. At that point, we had put 30,000 miles on the tires and there was still plenty of tread. We returned to our tire dealer, and when he contacted Nokian, they said that this had been a problem with this group of tires, and although there wasn't a recall, they were replacing the tires for free on an "as-needed" basis. Our dealer replaced the tires, although I must say I am leery of this brand. In any event, there should be a formal recall on these tires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es350 2007
- Date Of Incident: 2024-05-12
- Date Complaint: 2024-05-12
- VIN: JTHBJ46G372
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.
Lexus Es350 2011
- Date Of Incident: 2024-05-01
- Date Complaint: 2024-05-01
- Number Of Injuries: 1
- Crash: 1
- VIN: JTHBK1EG8B2
- Components: AIR BAGS
- Summary: The contact owned a 2011 Lexus ES 350. The contact stated that while driving at 40 MPH, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by EMT and treated for injuries to her right shoulder, left hip, left femur, and left foot, requiring surgery on her shoulder, hip, and femur. The contact also stated that it was required that a stint be placed in his wife's heart. The contact mentioned the injuries sustained resulted in over $1 million in medical treatment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Lexus Es350 2011
- Date Of Incident: 2023-06-29
- Date Complaint: 2024-04-23
- VIN: JTHBK1EGXB2
- Components: AIR BAGS
- Summary: The contact owns a 2011 Lexus ES350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V865000 (Air Bags). The failure mileage was approximately 65,000.
Lexus Es350 2012
- Date Of Incident: 2023-04-14
- Date Complaint: 2024-04-16
- VIN: JTHBK1EG0C2
- Components: STRUCTURE
- Summary: The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.
Lexus Es350 2012
- Date Of Incident: 2024-04-16
- Date Complaint: 2024-04-16
- VIN: JTHBK1EG0C2
- Components: VISIBILITY/WIPER
- Summary: The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from Lexus that they recalled it themselves but it isn’t official thought the government. [XXX] ). I called Lexus and they said I had to call corporate, so I did. They still wouldn’t help me as it isn’t an official recall even though they extended the program to 2026. This is a major saftey concern. I could eventually hit someone because of the glare. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es350 2013
- Date Of Incident: 2024-03-08
- Date Complaint: 2024-04-04
- VIN: JTHBW1GG5D2
- Components: SERVICE BRAKES
- Summary: 2013 Lexus Es300h driving on [XXX] , I felt the brake didn't work during the street. It's hard to push the brake, and I almost hit the car in front. OMG, I was very scared. I saw an ABS brake light, and I tried to turn into a parking lot and find the nearest Pepboys in Birmingham, Alabama to inspect the system. I was informed of a problem with the Brake Booster Assembly. I’m sorry I can’t afford to pay the labor, service and parts at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es350 2007
- Date Of Incident: 2022-10-01
- Date Complaint: 2024-03-01
- VIN: JTHBJ46G672
- Components: STRUCTURE
- Summary: The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.
Latest 5 recalls Lexus Es350
The National Highway Traffic Safety Administration (NHTSA) has issued 36 recalls for different components of the Lexus Es350.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lexus Es350 2020
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Lexus Es350 2018
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Lexus Es350 2019
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Lexus Es350 2018
- Report Received Date: 2020-01-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
- Model: Lexus Es350 2019
- Report Received Date: 2020-01-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Latest negative Lexus Es350 car reviews
Latest positive Lexus Es350 car reviews
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Vehicle year: 2021
I'm glad to hear that you've had experience with both the 17 and 19 ES 350's, but I must say that my ultra lux version surpasses them both. It's incredibly quiet and handles bumps with ease, even with the larger/wider 18
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Vehicle year: 2015
This car provides the best ride I have ever experienced, and that's saying something considering I've been driving for over 50 years. I may be an 'old guy', but I'm not looking for a car with the performance of a hearse. This vehicle is both stylish and elegant, with the perfect 'grip and go' to navigate through freeway traffic with ease. It also provides an incredibly quiet ride. According to my wife, it's like riding around in a musical sound room. Despite being two years old, it is completely free of any squeaks or rattles that usually come with age.
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Vehicle year: 2015
The current ES350 is not your father's car, unfortunately. I have owned five of these cars and this one does not meet my previous expectations. It drives like a Rav4 and the road performance could be better. The ride is not as soft and cushiony as previous cars, so you will feel every bump on back roads and roads that are not perfectly paved. For these reasons, I am disappointed. However, overall it is quiet and has plenty of power, although there is a slight delay. It's important to remember that this is not the inline six as before. My guess is that the IS engineers got ahold of this car instead of the LS engineers and did it their way. I finally gave up on the car's ride and tried the 2017 model, but it drove the same. I then drove a Buick LaCrosse and it drives just like the old ES350 did. I bought it and don't think I will go back to Lexus.
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Vehicle year: 2012
I love my Lexus! It's amazing how long these cars last. My current car, a 2012 ES, is not only beautiful but also quick and quiet. It does everything well and the standard audio system with Bluetooth and navigation are very functional and easy to use. The seating is also great for long hauls. I did a 1,600 mile trip in a week and had no problems. The only thing I miss is the handling of my old GS on twisty country roads. But overall, I'm very happy with my ES and would highly recommend it. Although, I must admit, the new GS is pretty impressive too, but it's quite expensive!
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Vehicle year: 2020
Congratulations on your new Lexus ES 350 F sport with the adaptive suspension! It's great to hear that you're enjoying the comfortable seats, smooth ride, and sleek, sporty look of the car with its 19 inch wheels. It's also impressive to hear that the car still has plenty of torque even in Eco mode. While the mouse pad may take some getting used to, the beautiful information screen makes up for it. If you're in the market for a luxury car that's both sporty and reasonably priced, I highly recommend giving the Lexus ES 350 F sport a test drive.
Are you having problems with your Lexus Es350?
Derick Blanda 2025-01-08
Vehicle year: 2020
The 2020 ES 350 that I purchased had some issues with the front brakes and safety system, which were promptly addressed by the dealership. However, I did experience some shaking at high speeds when turning. While the car looks great, I believe that the Audi A6 outperforms it in terms of both performance and reliability. As a proud owner of four Audi A6s, I can confidently say that they are a better choice. Thank you for considering my experience.
Brendan Green 2025-01-05
Vehicle year: 2018
I was really looking forward to getting this car, but unfortunately, it didn't meet my expectations. While the ride was luxurious and comfortable, and the car handled well on the road, I found the front interior to be clumsy and lacking in storage space. Additionally, the cumbersome knob used for navigation and the small recessed screen felt outdated and detracted from the overall experience. Ultimately, I decided to return the car. Instead, I invested in a brand new 2021 Hyundai Sonata limited edition, which was more expensive but much more satisfying, with all the latest technology.
Garrick Daugherty 2025-01-03
Vehicle year: 2014
My wife recently upgraded from an Infiniti G20 to a Lexus ES 350, which has added a lot of new features and is definitely an upgrade in most dimensions. However, the G20 felt like a well-designed car that did everything exactly as you wanted it to, whereas the ES 350 feels like a list of features that are not well integrated. The navigation is still on summer time, even though the rest of the car has moved to daylight saving time, and the voice command is not very user-friendly. Additionally, the radio is designed to make listening to plain old FM stations as inconvenient as possible, which can be frustrating. However, the car does have some great features, such as radar cruise control that works perfectly on long stretches of straight highway. Overall, while there are some issues with the ES 350, it is still a great car with many impressive features.When driving in the mountains and encountering a sharp turn, it can be frustrating when other drivers slow down and the radar loses sight of the car in front, causing it to think the road ahead is clear and allowing the car to accelerate. It would be helpful if the radar could use the signal from the steering wheel to understand when it is not a good time to accelerate. However, it seems that some car manufacturers simply slap on features designed by third parties without integrating them with other systems. While this car's radar is supposed to stop the car in case of a potential frontal collision, government data shows that it is not very efficient in doing so. This seems to be a problem with many cars, but some, like Honda, do much better. Additionally, the radar does not work in heavy rain due to the wipers blocking it. Despite having many features, some of them are not very usable or comfortable. However, the car drives well and strikes a good balance between comfort and drivability, with great traction control. With some investment in usability engineering and ensuring that features work well, rather than just stuffing in as many as possible, this car could be truly great.
Jettie Mertz 2025-01-01
Vehicle year: 2022
There are many great features on the ES 350! However, I noticed that you gave it only 3 stars. I wanted to mention that I experienced a bit of intrusive wind noise that sounded like a rear window was open. This occurred not only at highway speeds, but also at 35 to 40 mph. Additionally, I have the 18in Bridgestone tires that Tire Rack rates at 26th out of 29, which may contribute to poor tire grip. Overall, I hope this information helps and please let me know if you have any questions!
Ashton Windler 2025-01-01
Vehicle year: 2013
In March 2013, I purchased a new ES350 from Sewell Lexus because I prioritize reliability and typically drive my cars for 8-10 years. Maury Erbay, Sewell's salesman, assured me that I was buying the most reliable car on the road. He even shared a story about how Sewell made things right for another buyer who was unsatisfied with the maintenance history of their Lexus. However, I experienced some issues with the car. On several occasions, the car died after being left at the airport for a few days. Despite Sewell's opinion that nothing was wrong with the car, I had to rely on co-workers to jump-start it. Additionally, I was surprised to learn that the tires needed replacing after only 31,000 miles. After experiencing these issues, I took the car to Sewell and was informed that Lexus had just discovered a problem with the Gateway ECU, which was subsequently replaced. Although I was frustrated with the car's unreliability, Sewell and Lexus were able to address the issue. I have often wondered why there was no recall for this issue. It seems that fixing an issue that causes customers to be stranded is not a priority for Lexus. I find it inconceivable that Sewell prides itself on service, yet they were aware of this problem and did nothing to fix it until I had been stranded again and brought the car to Sewell. Due to the multiple unnecessary drains on my battery, I insisted that the battery be replaced. Sewell initially resisted, but eventually agreed to the replacement after a lengthy argument. At 45,828 miles in April 2016, the car's locking system failed, and the driver's door actuator was replaced under warranty. The warranty expired at 50,000 miles in July 2016. At 50,200 miles in July 2016, the back seat began to squeak loudly when no passengers were riding in the seat. At 50,756 miles in August 2016, the air conditioning failed. Although lights illuminated, no sound from the air conditioner was present, and no air came from the vents. As a courtesy, Sewell picked up the car but found nothing wrong with the air conditioner as it started for them. However, the fan was noisy and needed a new bearing, which was replaced at no charge. At 52,900 miles in November 2016, the car's locking system failed again, and the passenger's door actuator was replaced at my cost ($500 parts and labor). By now, it appears that the other two doors are likely to fail soon as the quality of the actuators in the Lexus ES 350 is poor. At 53,400 miles in December 2016, a dull thumping noise quickly progressed from infrequent to extreme. Although it sounded like a suspension issue, the real issue was the sunroof rattling. This repair was projected to be a 3-4 hour repair job and was not covered under warranty. As is clear from the above, the car has been a maintenance nightmare. The reliability factor that was conveyed to me at the time of purchase has been completely non-existent. Never in my years of car ownership have I been stranded (and stranded multiple times) by any vehicle other than a Lexus.It seems like the maintenance issues are happening more frequently. I can't help but wonder when the last two door actuators will fail, since two already have. When I discovered the problem at 52,900 miles, I sent an email to Sewell's business manager (Cecily McClarin), service manager (Mason Kessner), and general manager (Dudley Haralson) expressing my dissatisfaction with the car's poor reliability. I was hoping to hear from upper-level management at Sewell, based on the Sewell promise Maury made at the time of purchase. Unfortunately, I didn't hear back from anyone. I'm disappointed that no one from Lexus made an effort to retain me as a customer by offering a trade on another Lexus at a discount to win me back. I'm now considering other car brands, as I'm prematurely nearing the end of my Lexus journey due to poor service and reliability. As an unhappy customer, I'm determined to share my experience with others.