Lexus Es350 problems
The Lexus ES (Japanese: レクサス・ES, Hepburn: Rekusasu ES) is a series of mid-size executive cars marketed since 1989 by Lexus, the luxury division of Toyota, across multiple generations, each offering V6 engines and a front-engine, front-wheel-drive layout. The first five generations of the ES used the Toyota Camry platform, while the latter generations are more closely related to both the Camry and the Avalon. Manual transmissions were offered until 1993, a lower-displacement inline-four engine became an option in Asian markets in 2010, and a gasoline-electric hybrid version was introduced in 2012. The ES was Lexus's only front-wheel drive vehicle until 1998, when the related RX was introduced, and the sedan occupied the entry-level luxury car segment of the Lexus lineup in North America and other regions until the debut of the IS in 1999. The ES name stands for "Executive Sedan". However, some Lexus importers use the name, "Elegant Sedan".
Introduced in 1989, the first generation ES 250 was one of two vehicles in Lexus's debut range, along with the LS 400. The second generation ES 300 debuted in 1991, followed by the third generation ES 300 in 1996, and the fourth generation ES 300/330 in 2001. The first- through fourth generation sedans shared body styling elements with Japan-market Toyota sedans, and a domestic market equivalent, the Toyota Windom (Japanese: トヨタ・ウィンダム, Toyota Windamu), was sold until the launch of the fifth generation ES in 2006. The word "Windom" is a combination of "win" and the suffix "dom" expresses a state of perpetual victory. The fifth generation ES used body styling marketed by Lexus as L-finesse and debuted in early 2006 as a 2007 model. The sixth generation ES debuted in the first half of 2012 as a 2013 model, and features increased cabin dimensions due to a longer wheelbase which is shared with the full-size XX40 series Avalon.
Lexus has positioned the ES in the comfort luxury segment, with an emphasis on interior amenities, quietness, and ride quality, in contrast with more firm-riding sport sedans. Buyers seeking more performance-focused models are targeted by the Lexus IS and rival makes, with such models offering a sportier drive with differently tuned suspensions. In Europe, Japan and other markets where it was not available until the seventh generation model, the GS sport sedans occupy the mid-size category in the Lexus lineup until it was cancelled August 2020. In the United States, the ES has been the best-selling Lexus sedan for over fifteen years.
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Lexus Es350 model years
Common Lexus Es350 problems
Based on the complaints from owners of Lexus ES350 cars, several common problems have been identified:
- Infotainment System Issues:
- Owners have reported various problems with the infotainment system of Lexus ES350 cars. These issues include system freezing or lagging, Bluetooth connectivity problems, unresponsive touchscreen, GPS/navigation failures, and audio-related issues. Troubleshooting steps such as system resets, Bluetooth troubleshooting, touchscreen calibration, checking antenna connections, and updating system software can help resolve these common infotainment system issues.
- Starting Problems and Faulty Starter:
- Lexus ES350 owners have faced starting issues, including problems with the starter. Symptoms like instrument lights being on but the car not starting, humming noises from the engine compartment, and difficulties in restarting after a battery issue have been reported. Troubleshooting these problems may involve checking the starter relay, ensuring proper battery connections, and seeking professional help if simple solutions do not work.
These common problems with Lexus ES350 cars can significantly impact the driving experience and the overall performance of the vehicle. Addressing these issues promptly and effectively is essential to maintain the reliability and functionality of the Lexus ES350 model.
What is the common problem in Lexus ES 350?
Oil Leaks. The Lexus ES 350 also has some reports of excessive or sudden oil leaks, especially in the earlier models. More recent models don't seem to have as many problems, but unfortunately, oil leaks and oil consumption are only some of the issues with the ES 350's engine.
Is the Lexus ES 350 a reliable car?
The Lexus ES350 Reliability Rating is 4.0 out of 5.0, which ranks it 4th out of 31 for luxury midsize cars. The average annual repair cost is $468 which means it has excellent ownership costs. While repairs are more common, these issues are less likely to be severe than with other cars.
How many miles will a Lexus ES 350 last?
between 220,000 and 250,000 miles
The burning question for potential buyers, whether considering a new or used Lexus ES 350, is how many miles this vehicle can go. On average, a Lexus ES 350 can last between 220,000 and 250,000 miles.
What year is the best year for the Lexus ES 350?
The 2010-2012 Lexus ES model years have been the crowning achievement for Toyota's luxury segment, as they're some of the most reliable luxury sedans available in the used car market. Once again, these three model years have received the CR Recommended badge with a perfect reliability score of 5.0 out of 5.0.
Percentage distribution of complaints by Lexus Es350 years
We have researched Lexus problems and analysed all the complaints filed against Lexus Es350 cars and compiled the top 5 most problematic Lexus Es350 model years:
Below you can see the percentage distribution of known problems by Lexus Es350 model years.
Distribution of the number of complaints by Lexus Es350 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lexus Es350 car problems categorized by type of issue
After analysing all complaints related to Lexus Es350 , it was concluded that the most common issues with these cars are:
- Air bags problems
- Vehicle speed control problems
- Structure problems
- Unknown or other problems
- Electrical system problems
The graph below shows statistics for all Lexus Es350 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Es350 model years
A total of 169 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Es350 model years
There were a total of 13 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Es350 model years
There were a total of 143 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Es350 model years
There were a total of 9 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1767 complaints about various vehicle components related to the Lexus Es350 . Below are the 25 most recent complaints reported for Lexus Es350 vehicles.
Latest 25 complaints
Lexus Es350 2013
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-09-07
- VIN: JTHBW1GG0D2
- Components: SERVICE BRAKES
- Summary: While driving on the highway electronic brake boost suddenly failed, leading to brake malfunction. This is common malfunction of this model. This leads to potentially hazardous situation when in emergency or even regular traffic breaking car would not break as expected.
Lexus Es350 2011
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-08-10
- VIN: JTHBK1EG0B2
- Components: FUEL/PROPULSION SYSTEM
- Summary: I started my vehicle and drove about 1/2 mile when the car started acting like it was running out of gas. I pulled over and got about 1gallon of gas in a gas can and put it in the vehicle. I turned the car back on and drove about 2 blocks when the vehicle started jumping like it was going to run out of gas again. The vehicle then shut down while I was driving it. I made it to the side of the road and put the vehicle in park and turned off the ignition with the push start button. I tried to start the vehicle again with the push start button and the vehicle would just try to start but just crank and not turn on. This ended up being a fault fuel pump. After some research I was able to find out Lexus had several thousand vehicles of the same year make and model recalled due to a faulty fuel pump that goes out while driving causing a dangerous driving condition which is exactly what occurred in my vehicle. I contacted Lexus and was told my vehicle was not included in the recall which I don’t understand due to the fact that my fuel pump went out while was driving. I am requesting this issue be investigated and the vehicle be added to the list of recalled vehicles with faulty fuel pumps
Lexus Es350 2007
- Date Of Incident: 2020-06-17
- Date Complaint: 2024-08-08
- Crash: 1
- VIN: JTHBJ46G672
- Components: EXTERIOR LIGHTING,STRUCTURE,SEATS
- Summary: Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.
Lexus Es350 2013
- Date Of Incident: 2023-10-01
- Date Complaint: 2024-07-22
- VIN: JTHBK1GGXD2
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: Roughly 6-12 months ago the dashboard on my Lexus started to melt and become sticky, creating a glare on my windshield and impeding my ability to see the road causing dangerous situations. Both daytime and nighttime driving have been affected by this defect. I’ve contacted the local dealership, but they confirmed that no recalls are available and that the only solution is for me to replace the entire dash.
Lexus Es350 2008
- Date Of Incident: 2019-07-05
- Date Complaint: 2024-07-05
- VIN: JTHBJ46G682
- Components: UNKNOWN OR OTHER
- Summary: The dashboard of the vehicle has deteriorated causing an extreme shiny surface all over. This can be seen at even given time of inspection. A recall was released to do this issue but when the LEXUS Newport News, VA dealership was contacted, the response was this vehicle was not included. During this time the vehicle was already in the need of the dashbpard being replaced due to the reasons stated in the recall letter. The vehicle was later taken to the same dealership whom denied the recall action, for a different service. The representative that was spoken with for the recall was present and seen the condition of the dashboad. the representative then stated that there was a recall for this issue. I reminded them of the call and the rep replied, if we would have known it was this bad, then we would have added your vehicle to the list for repair. I was told since the original recall date had expired for that repair issue that they were not going to honor the repair, even after acknowledging the damage and agreeing that it should have been included. The representative proceeded to suggest me to pay them as the dealer for a dashboard replacement. I asked to speak with another asociate which in turn advised the same information. The suggested service and charge, was declined. This dashboard has caused a mirror like glare in the windshield. It obtructs the view of objects while driving. Eye apparrel has been applied along with, seat position adjustments, and a towel placed to cover the dashboard while operating the vehicle. This is unsafe and as time goes on this issue continues to get worse. I have not had an auto insurance representative inspect the issue. I was unaware that this maybe an option.
Lexus Es350 2010
- Date Of Incident: 2017-06-01
- Date Complaint: 2024-06-25
- VIN: JTHBK1EG7A2
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: I have been driving with a shiny sticky dashboard that reflects light directly into my eyes when I'm driving creating a dangerous driving condition. I was just made aware that there was a Lexus Customer Support Program ZLZ to replace this defective dashboard but I never received a recall notice. I have asked Lexus corporate and the dealership to help me resolve this dangerous defect but they said the program has expired and is no longer willing to help. I am a senior citizen and cannot afford to pay for this out of pocket or buy a new car. This defect is a widely known issue and Lexus has acknowledged that this is causing a dangerous condition while driving. I cannot understand why they would not resolve this matter regardless the program expired or not especially if owners did not received the notice. Please help. Lexus is unwilling to resolve this matter even though they know this defect is causing dangerous driving conditions which may lead to accidents.
Lexus Es350 2009
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-06-18
- VIN: JTHBJ46G592
- Components: STRUCTURE
- Summary: The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken to a dealer where it was acknowledged that the defect was a known failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the Extended Warranty coverage had expired. The vehicle was not repaired. The failure mileage was approximately 95,000.
Lexus Es350 2008
- Date Of Incident: 2024-05-06
- Date Complaint: 2024-06-10
- VIN: JTHBJ46G082
- Components: TIRES
- Summary: I purchased and had installed 4 - Nokian Tyres One 215/55/17 on [XXX]. I brought my car to my Lexus dealer on [XXX] for routine car maintenance. When inspected, all four tires had a circumferential crack on the interior side wall. They were deep and went virtually around the entire tire. I was told not to drive the car and replace the tires immediately. At that point, we had put 30,000 miles on the tires and there was still plenty of tread. We returned to our tire dealer, and when he contacted Nokian, they said that this had been a problem with this group of tires, and although there wasn't a recall, they were replacing the tires for free on an "as-needed" basis. Our dealer replaced the tires, although I must say I am leery of this brand. In any event, there should be a formal recall on these tires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es350 2007
- Date Of Incident: 2024-05-12
- Date Complaint: 2024-05-12
- VIN: JTHBJ46G372
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.
Lexus Es350 2011
- Date Of Incident: 2024-05-01
- Date Complaint: 2024-05-01
- Number Of Injuries: 1
- Crash: 1
- VIN: JTHBK1EG8B2
- Components: AIR BAGS
- Summary: The contact owned a 2011 Lexus ES 350. The contact stated that while driving at 40 MPH, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by EMT and treated for injuries to her right shoulder, left hip, left femur, and left foot, requiring surgery on her shoulder, hip, and femur. The contact also stated that it was required that a stint be placed in his wife's heart. The contact mentioned the injuries sustained resulted in over $1 million in medical treatment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Lexus Es350 2011
- Date Of Incident: 2023-06-29
- Date Complaint: 2024-04-23
- VIN: JTHBK1EGXB2
- Components: AIR BAGS
- Summary: The contact owns a 2011 Lexus ES350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V865000 (Air Bags). The failure mileage was approximately 65,000.
Lexus Es350 2012
- Date Of Incident: 2023-04-14
- Date Complaint: 2024-04-16
- VIN: JTHBK1EG0C2
- Components: STRUCTURE
- Summary: The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.
Lexus Es350 2012
- Date Of Incident: 2024-04-16
- Date Complaint: 2024-04-16
- VIN: JTHBK1EG0C2
- Components: VISIBILITY/WIPER
- Summary: The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from Lexus that they recalled it themselves but it isn’t official thought the government. [XXX] ). I called Lexus and they said I had to call corporate, so I did. They still wouldn’t help me as it isn’t an official recall even though they extended the program to 2026. This is a major saftey concern. I could eventually hit someone because of the glare. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es350 2013
- Date Of Incident: 2024-03-08
- Date Complaint: 2024-04-04
- VIN: JTHBW1GG5D2
- Components: SERVICE BRAKES
- Summary: 2013 Lexus Es300h driving on [XXX] , I felt the brake didn't work during the street. It's hard to push the brake, and I almost hit the car in front. OMG, I was very scared. I saw an ABS brake light, and I tried to turn into a parking lot and find the nearest Pepboys in Birmingham, Alabama to inspect the system. I was informed of a problem with the Brake Booster Assembly. I’m sorry I can’t afford to pay the labor, service and parts at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es350 2007
- Date Of Incident: 2022-10-01
- Date Complaint: 2024-03-01
- VIN: JTHBJ46G672
- Components: STRUCTURE
- Summary: The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.
Latest 5 recalls Lexus Es350
The National Highway Traffic Safety Administration (NHTSA) has issued 36 recalls for different components of the Lexus Es350.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lexus Es350 2020
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Lexus Es350 2018
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Lexus Es350 2019
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Lexus Es350 2018
- Report Received Date: 2020-01-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
- Model: Lexus Es350 2019
- Report Received Date: 2020-01-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Latest negative Lexus Es350 car reviews
Latest positive Lexus Es350 car reviews
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Vehicle year: 2015
I've owned Cadillacs for most of the last forty years, but six months ago my family and I decided to lease a 2014 Lexus ES 350. We were pleasantly surprised to find that it was every bit as luxurious as the Cadillac, and even exceeded it in other areas such as fuel economy, useable trunk space, and interior legroom in the back seat. Overall, we found it to be a great value. What made the experience even better was the excellent service we received from the dealer, Lexus of the Palm Beaches. They didn't waste our time and offered us a fair deal with no hidden costs. When we purchased an extended warranty for a different make of car from the finance department of Lexus, we once again received a great value with no wasted time. When we traded in that Lexus for a 2017 model, Lexus of the Palm Beaches went out of their way to treat us right. Needless to say, we are equally happy with our new car!
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Vehicle year: 2016
This car is an absolute delight to drive! The ride is incredibly quiet, with no road noise whatsoever. The standard-issue stereo is simply amazing, with a sound quality that is hard to beat. I'm getting between 24-25 miles per gallon, which is fantastic for my mostly rural/suburban driving of about 20 miles a day. I've had the car for 9 months and driven about 7,000 miles, and I'm happy to report that I haven't had a single issue with it. While the technology can be a bit overwhelming, the dealership's technology person was friendly and helpful when I called for assistance. Unfortunately, I didn't receive much training on the technology at the time of purchase/lease, but that's just a minor setback. I live quite far from the closest dealership, but they went above and beyond by sending someone to pick up the car for its 6-month check-up, washing it, and returning it the following day. Overall, I'm extremely satisfied with my experience with this car and the dealership!
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Vehicle year: 2015
I really liked the performance of my HS 250 H, but I wanted something bigger and more powerful. When I took the ES 350 for a test drive, I knew right away that it was the perfect car for me. I didn't even bother testing the BMW X1. I have to get used to using more gas, but overall, I'm really happy with my new sedan. It was easy to connect the Bluetooth, SiriusXM, and all the other features. The acceleration and smoothness of the ride are definitely worth the price. Plus, since the ES models can last up to 250,000 miles, I won't need to change cars anytime soon!
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Vehicle year: 2007
Hello! I hope you're doing well. I wanted to share an update with you regarding my 2007 Lexus ES 350. Unfortunately, the dashboard has been deteriorating and has become sticky with a bad glare. However, I'm happy to report that Lexus replaced the dash at no cost to me and I'm once again pleased with my car. It has 150K miles and has had no issues except for the dashboard. I did have some trouble getting the issue resolved, as the local dealership told me it was out of their hands and I had to deal with Lexus corporate. While corporate did admit there is a problem with the dashes, they said they cannot warranty the defect forever. I explained that I never received the notification and only found out about the issue after searching the internet for solutions. Overall, I'm a bit disappointed in Lexus corporate's lack of concern, but I'm glad the issue has been resolved. Thank you for listening to my story!
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Vehicle year: 2021
I previously owned a MB E550 AWD, which was a great car, but a bit pricey at over $85,000 with all the options I wanted. Recently, I took delivery of a 2021 ES 350 Ultra Luxury, which has every available option except AWD (which I don't need where I live now). I must say, the fit and finish is just as good as any Mercedes or other fine automobile. The pure luxury inside is unmatched by any vehicle in its price range, from $55,000 and up, including the MB. The ride is ultra quiet and smooth, yet still gives the driver a solid feel for the road. If this car were rebranded and presented as a Mercedes, it could easily carry an $80,000 price tag without anyone batting an eye.
Are you having problems with your Lexus Es350?
Kay Farrell 2025-02-20
Vehicle year: 2019
1. Before making a purchase, it's important to check the fade system for the sound as it may not be up to par. 2. Keep in mind that the turning radius is quite wide, so if you have a tricky entrance to your garage, it may require some extra maneuvering. 3. It's worth noting that in this $50,000 car, the left knee may rest against metal on the driver's door, which could be uncomfortable for some drivers.
Logan Bosco 2025-02-03
Vehicle year: 2019
Hello! I hope you're doing well. I wanted to share my experience with the ES-350. I've leased three of them in the past and was considering getting a fourth this year. However, after reading reviews on Edmunds, I became concerned about the stereo system and ride comfort. I took it for a spin a couple of months ago and while the comfort is still great, I found the Mark Levinson stereo to be unacceptable. It was okay with my iTunes songs, but the HD Radio sounded awful. I also didn't like the placement of the two knobs atop the instrument panel. Additionally, in my area, if you want an ES-350 with Mark Levinson, you're forced to get the triple beam headlights, which is a total waste for me since I do most of my driving during daylight. Another thing that didn't sit well with me was the new lower percentage of residual value, which would have resulted in greater monthly lease payments. After leasing four ES-350s, I decided to look elsewhere. I ended up leasing a new Tesla Model 3 and I absolutely love it! Thank you, Lexus, for the memories and for making changes that made me explore other options.
Sid McClure 2025-01-28
Vehicle year: 2009
This car was supposed to be the car that lasted forever... but unfortunately, that hasn't been the case. I bought it certified used from Lexus with 45,000 miles and a 100,000 mile warranty. At 60,000 miles, the cv joint went out due to a leak, but thankfully, the warranty covered it. Then, at 95,000 miles, the motor blew up. There was a crack in the short block and one of the crank bearings went out. Again, the warranty covered it, but I was still disappointed. Additionally, I received a letter in the mail 4 weeks later stating that the front passenger airbag was a defective Takata inflator capable of spewing shrapnel, which was concerning. The car is also not as quiet as I had hoped, which is disappointing since I commute via the highway. However, the leather interior is quite comfortable. While I personally will not be purchasing a Toyota/Lexus again, I understand that every car is different and my experience may not be representative of the brand as a whole. Despite my personal experience, I encourage you to do your own research and make the decision that is best for you.
Mason Smitham 2025-01-25
Vehicle year: 2019
I recently leased the 2019 ES 350 Ultra Luxury with the Mark Levinson sound system, after having leased the same Ultra Luxury model in 2016. Unfortunately, the stereo in the new redesigned ES 350 has been botched by taking out the rear door woofers, resulting in a lack of full range sound. This issue is not exclusive to the models with the Mark Levinson system, but all ES 350 models. The dealer has been receiving numerous complaints about this issue, and even after I contacted Lexus corporate, I have not received a satisfactory answer. I recently received a letter from lawyers representing Lexus, who basically said that Lexus is under no obligation to redesign the audio system in my vehicle. If you had the previous model ES 350, you will be disappointed in the sound. However, don't be fooled by the 1800 watt stereo system that they are touting. I encourage you to read the rest of the reviews on this subject on Edmunds.com, Cars.com, the Lexus enthusiast, and other sites. Thank you for your attention to this matter.
Brain Schmidt 2025-01-21
Vehicle year: 2019
The stereo system in this car, specifically the upgraded Mark Levinson, unfortunately suffers from balance/fader issues and Bluetooth connectivity problems. Despite adjusting the fader and equalizer settings, all of the sound still comes directly from the center dash speaker. This issue has been reported by several people on online forums, and while Lexus has been made aware, they claim that this is how the system is designed. Therefore, I would highly recommend that anyone considering purchasing this car listen to the stereo beforehand, especially at lower volumes. It's a shame that such a fantastic car is let down by this issue, especially given its price point.