Lexus Nx problems
Social links
Lexus Nx model years
Common Lexus Nx problems
Common Problems with Lexus NX Cars
- Infotainment glitches: Various owners have complained about the infotainment system freezing or not responding, which can affect the overall driving experience.
- Transmission concerns: In certain years, there have been reports of jerky or hesitant transmission shifting, which can impact the smoothness of the driving experience.
- Suspension issues: Some models experience suspension issues that lead to diminished ride quality and require costly tuning or repairs.
- Engine, transmission, and fuel system reliability issues: The 2016 model year is known for having problems with engine, transmission, and fuel system reliability.
- Paint chipping: The 2021 model has received many complaints about paint chipping, which can affect the vehicle's appearance and overall quality.
- Excessive noise from the wheels: The 2021 model has also been reported to have problems with excessive noise from the wheels, which can be a source of discomfort during driving.
- Problems with the windows: The 2021 model has experienced issues with the windows, although the specific nature of these problems has not been detailed.
- Parking brake malfunction: There has been a recall affecting 9113 vehicles due to a potential issue with the parking brake not activating correctly when the brake hold or hill assist system is deactivated by certain conditions.
- Non-engine electrics issues: In the 2014-2021 Lexus NX, non-engine electrics have been reported to cause problems in 2% of the vehicles, although all issues were resolved quickly by dealerships at no cost to owners.
It is important to note that while these issues have been reported, they are not necessarily widespread and often fall under warranty coverage. Prospective buyers should consider these potential problems when looking into the Lexus NX years to avoid and make informed decisions based on their specific needs and circumstances.
Percentage distribution of complaints by Lexus Nx years
We have researched Lexus problems and analysed all the complaints filed against Lexus Nx cars and compiled the top 5 most problematic Lexus Nx model years:
Below you can see the percentage distribution of known problems by Lexus Nx model years.
Distribution of the number of complaints by Lexus Nx years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lexus Nx car problems categorized by type of issue
After analysing all complaints related to Lexus Nx , it was concluded that the most common issues with these cars are:
- Unknown or other problems
- Electrical system problems
- Wheels problems
- Visibility/wiper problems
- Structure problems
The graph below shows statistics for all Lexus Nx vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Nx model years
A total of 3 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Nx model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 16 complaints about various vehicle components related to the Lexus Nx . Below are the 25 most recent complaints reported for Lexus Nx vehicles.
List of Lexus Nx complaints
Lexus Nx 2022
- Date Of Incident: 2024-03-01
- Date Complaint: 2024-04-09
- VIN: JTJHKCFZ2N2
- Components: UNKNOWN OR OTHER
- Summary: I allowed a software update to my vehicle about six weeks ago. Now, about 10 minutes after starting the car, a screen comes up, completely covering all vehicle information. The screen does not close except with repeated tapping of the X and the left bar. Closing the screen requires attention that would be better paid to road conditions and other drivers. I asked my Lexus dealer service department to get rid of the screen. They were unable to do so. They suggested contacting Lexus via the emergency button while parked. I did so but when I replied that I did not have an emergency, I was disconnected. If this screen came up when the vehicle is started, then it would not be a safety concern. But coming up 10 minutes after ignition, it is definitely a dangerous distraction. I live in a mountainous region where driving requires full attention. It is a 30 minute drive to where I can pull over and get rid of the screen. During this time I am distracted by the screen and have no access to vehicle information.
Lexus Nx 2022
- Date Of Incident: 2024-03-14
- Date Complaint: 2024-03-14
- VIN: JTJKKCFZ2N2
- Components: ELECTRICAL SYSTEM
- Summary: Safety recall was issue in July 2023. NHTSA Recall Number 23V478, Manufacturer Recall Number 23LB01. As of today March 2024, there still no remedy for the recall. I'm not able to use the car because of this safety recall. Over 8 months with no remedy or timeline when it will be fix.
Lexus Nx 2022
- Date Of Incident: 2022-12-07
- Date Complaint: 2024-03-12
- VIN: JTJGKCEZ4N5
- Components: STRUCTURE
- Summary: Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached
Lexus Nx 2022
- Date Of Incident: 2023-11-28
- Date Complaint: 2023-11-28
- VIN: JTJKKCFZ0N2
- Components: UNKNOWN OR OTHER
- Summary: Hello, I'm currently in Ontario, Canada, and I've been experiencing an issue with my car. Specifically, the driver's door refuses to open when the temperature drops below freezing. This problem is consistently occurring, making it quite inconvenient as I'm unable to access the driver's side. It appears that the sensor freezes in such conditions, preventing the door from opening externally. Its been 5 days the temperature is below freezing and my driver side door will not open from outside door handle. Fortunately, it does open from the inside. This situation becomes particularly hazardous during strong winds when I have to open the door from the passenger side, risking the door swinging open unexpectedly. This could potentially lead to fatal consequences if the door collides with a passing vehicle or motorcycle. This issue is recorded by multiple dealers, its reported on Lexus forums and i have escalated it to Lexus of London. Canada. And Lexus USA too.
Lexus Nx 2022
- Date Of Incident: 2023-11-12
- Date Complaint: 2023-11-13
- VIN: JTJHKCFZ1N2
- Components: ELECTRICAL SYSTEM
- Summary: The electrical system failed. It operates just about all the systems including items that are normally operated manually. My wife entered the car and pressed the start button and the car would not start. The car locked my wife inside with no manual method for opening the door. Fortunately, I was home at the time and was able to execute a manual release of the door using a key found inside the remote. Lexus sent a AAA service truck to jump start the engine. We believe this dangerous situation is related to our previous complaint #11495096 for VIN [XXX] on 11/28/2022 where the car locked us out on two reported occasions. At vehiclehistory.com I found a similar problem reported for the Lexus RX450h, another plug-in Hybrid. In that case an amp meter was used to trace the source of the electrical drain from the battery. A faulty amplifier was consuming more power than needed and draining the 12 volt battery to a completely discharged state. There is a problem with the auxiliary battery holding a charge. There were no warnings, messages or prior symptoms. The car is available for inspection on request. We are taking it to the dealer this morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Nx 2022
- Date Of Incident: 2023-08-07
- Date Complaint: 2023-09-30
- VIN: 2T2KGCEZ9NC
- Components: WHEELS
- Summary: I purchased a new Lexus NX 350 on Oct 15, 2022. On Aug 7, 2023, with 6300 miles, my tire and wheel flew off while I was exiting a 5 lane highway. The tire continued rolling and went through the windshield of another vehicle. I was able to get the car off to the side of the exit ramp while riding on the rotor. The dealer claimed no responsibility even though the car had been in for its initial 5K service that included a tire rotation 1300 miles earlier. I asked Lexus Corporate to inspect the vehicle to protect others from a potential serious hazard. Lexus said the lug bolts were shorter in style and incompatible with the standard lug bolts. In addition the jack was missing. Why would I or anyone change lug bolts when the wheels and tires are still original? In addition, this SUV has 20” standard run flat tires which does not include a jack..
Lexus Nx 2022
- Date Of Incident: 2023-08-20
- Date Complaint: 2023-09-17
- VIN: 2T2KGCEZ5NC
- Components: UNKNOWN OR OTHER
- Summary: Driving down the interstate we heard a big bang. It startled us. Had no idea what it was. Like someone was shooting at us. We pulled over to the side of the interstate to see what was going on. We checked the tires and side glass then saw the rear section of the panoramic roof had shattered. We had to find a store and purchase masking tape to hold it all together to complete our drive back home There were no vehicles around us and nothing apparently hit it to cause that. We submitted it to insurance and brought it to dealership for a quote.
Lexus Nx 2022
- Date Of Incident: 2023-08-07
- Date Complaint: 2023-09-10
- Crash: 1
- VIN: 2T2KGCEZ9NC
- Components: WHEELS
- Summary: My front driver tire flew off as I was exiting the expressway 8-7-22. The tire and wheel continued on to go through another vehicle’s windshield, Crash # 23080049 was filed by NV Highway Patrol Trooper E Thallon # 347.The car had 6300 miles at the time of the accident. It had its first customary 5K maintenance which included a tire rotation on 5-26-23. If I wouldn’t have been exiting the freeway, this would have happened in 5 lanes of traffic whIch could have killed me or other drivers as well. Since I drove 1391 miles since service, the dealer is claiming someone else did something to the tire. I never lost tire pressure and have had no reason to have anyone touch my tires. I purchased the car new 10-15-22 and also pre-paid for 3 years of customary maintenance as well as tire and wheel protection. The car is garage kept and just used for traveling short distances to my work/local places (within 25 miles of my home). After the dealer claimed no liability, I reached out to Lexus Corp who inspected and told me to have it fixed. I and my insurance are currently responsible for repairs, rental etc. If the dealer’s service center did not over-tighten a lug nut or not tighten one enough, there is a serious problem with this vehicle that needs to be investigated ASAP.
Lexus Nx 2022
- Date Of Incident: 2023-06-20
- Date Complaint: 2023-06-20
- Crash: 1
- VIN: 2T2ADCAZ8NC
- Components: UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.
Lexus Nx 2022
- Date Of Incident: 2023-06-16
- Date Complaint: 2023-06-18
- VIN: JTJHKCFZXN2
- Components: UNKNOWN OR OTHER
- Summary: Problems with the infotainment system. 8 out of 10 times won’t connect to phone or CarPlay. Need to turn off screen & turn back on a couple times. Sometimes turn car off & on.
Lexus Nx 2022
- Date Of Incident: 2023-03-06
- Date Complaint: 2023-03-10
- Number Of Injuries: 1
- Crash: 1
- VIN: JTJKGCEZ2N2
- Components: ELECTRICAL SYSTEM
- Summary: My car was hit from the back by another vehicle. After the collision, I parked the vehicle and turned the ignition switch off, before getting out of the vehicle, the doors automatically get locked and the vehicle does not allowed to open the door even with the key card inside. I had to open the car with the manual handle from the inside. After I went out of the car, immediately the car again was automatically locked with the key card inside. I tried to open the car several times, and even with the phone application, however its remains locked. The car never opened, so I have to use an external hard ket to get access to the inside. I am very concerned about the lock system of the vehicle because someone can get stuck inside with this system failure and if there is a fire or something, this could be a very serious problem. I have kids and pets and now I don't feel safe driving this vehicle again thinking about this behavior during an accident.
Lexus Nx 2022
- Date Of Incident: 2022-12-08
- Date Complaint: 2022-12-08
- VIN: 2T2HKCEZ0NC
- Components: UNKNOWN OR OTHER
- Summary: A very serious issue with inadequate side mirror visibility: The brand new 2022 Lexus NX driver side mirror does not have a range of adjustment to safely accommodate shorter drivers. The primary driver of the vehicle is 5 feet 3 inches tall and when seat adjustments have been made, the driver side mirror does not articulate inward enough, preventing the driver from seeing the side of the vehicle nor an area near the side of vehicle. The lack of range creates a very SERIOUS LACK OF VISIBILITY OF SMALL CHILDREN, PEDESTRIANS, OR PETS that maybe standing next to the vehicle during reversing. In households with small children or in congested parking lots, the lack of driver visibility of pedestrians standing next to the vehicle poses extreme risk of pedestrians being crushed by the vehicle. The danger is especially severe if the reversing vehicle needs to turn to the driver's right side, where the left front tire will travel in a larger radius than the left rear tire, potentially striking or crushing any small pedestrian standing next to the vehicle's driver's side. The passenger side mirror range of adjustment is satisfactory, the safety issue is reported on the driver's side only.
Lexus Nx 2022
- Date Of Incident: 2022-12-01
- Date Complaint: 2022-12-01
- VIN: 2T2HKCEZ0NC
- Components: VISIBILITY/WIPER
- Summary: Driver side mirror vibrates excessively and prevent intended use as a mirror. The wobbling and vibrating mirror causes nausea when using and does not allow a suitable view.
Lexus Nx 2022
- Date Of Incident: 2022-11-21
- Date Complaint: 2022-11-28
- VIN: JTJHKCFZ1N2
- Components: ELECTRICAL SYSTEM
- Summary: On two occasions the car has locked us out. The auxiliary battery fails which does not allow the electric door locks to operate. It’s necessary to follow a manual procedure to unlock the driver door so the hood can be opened and the auxiliary battery can be charged and the car jump started. We purchased the car on July 30, 2022 and it has 2400 miles on the odometer. On each occasion the local Lexus dealer sent a technician to open the car and jump start the engine. Following the second occurrence we were instructed to bring the car to the dealership. They could find nothing wrong. This morning the Service Manager told me they had tested the battery five times over several days and it continued to show itself healthy. On a whim the service manager tested it again and it was dead as a door nail. The test showed a bad cell. The good news is that the problem was diagnosed and a new battery has been ordered. The potentially bad news is that the auxiliary battery in the NX450h+ may be defective in other cars.
Lexus Nx 2022
- Date Of Incident: 2022-03-18
- Date Complaint: 2022-11-02
- Number Of Injuries: 1
- VIN: JTJAKCEZ3N2
- Components: SEATS
- Summary: 2022 Lexus NX driver's seat is crooked, confirmed by Lexus dealership and Lexus field rep. The left side of the seat is back further while the right side of the seat is closer to dashboard. Lexus has confirmed that the seat is properly attached and bolted to the seat rails. An identical seat from an unaffected 2022 Lexus NX was placed in my vehicle and did not fix the crooked orientation; the replacement seat sat crooked as well. The vehicle was delivered brand new to me from Lexus with this defect. This defect may affect the crash worthiness of vehicle, seat strength, and the driver's body in the event of a car crash, as well as how the seatbelt fits the driver due to crooked orientation of seat. Lexus headquarters sent this vehicle to a frame shop to dismantle vehicle and measure frame. I have been told they cannot locate what is causing the driver's seat to be crooked but have ruled out that the problem is not in the actual seat itself or the seat rails. Lexus has also told me this problem cannot be fixed. Per the photos from the frame shop that exposed the entire frame and unibody of the vehicle, the round seat mounting holes in the framing of this vehicle appear to be elongated into egg shaped slots instead of round circles. This may also compromise the vehicle and seat’s strength and integrity, and affect the crashworthiness of the vehicle. Sitting in this crooked driver's seat for several months has resulted in a hip injury.
Recalls Lexus Nx
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the Lexus Nx.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lexus Nx 2024
- Report Received Date: 2024-06-27
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Model: Lexus Nx 2015
- Report Received Date: 2018-01-31
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:SIDE/WINDOW
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
- Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.
- Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
- Model: Lexus Nx 2016
- Report Received Date: 2018-01-31
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:SIDE/WINDOW
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
- Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.
- Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
Are you having problems with your Lexus Nx?
