Lexus Rx400h problems
The Lexus RX (Japanese: レクサス・RX, Hepburn: Rekusasu RX) is a luxury crossover SUV sold since 1998 by Lexus, a luxury division of Toyota. Originally released in its home market of Japan in late 1997 as the Toyota Harrier, export sales began in March 1998 as the Lexus RX.
Considered as the first luxury crossover SUV, five generations of the RX have been produced to date, the first being compact in size, and the latter classified as mid-size. Both front- and four-wheel drive configurations have been used on the RX series, and several gasoline powertrain options, including V6 engines and hybrid systems, have been offered. In the Lexus model lineup, the RX sits below the larger Lexus LX (marketed as the Toyota Land Cruiser body-on-frame SUVs outside North America, respectively), and above the shorter and less wider, but taller GX SUV. The name "RX" stands for "Radiant Crossover". It has also been labelled as "Recreational Cross Country" in some markets. The RX's current Toyota counterpart is the Highlander/Kluger; past counterparts included the Harrier and Venza.
The first-generation RX 300, fitted with a 3.0-liter V6 engine, began sales in 1998. The Japanese market Harrier released in 1997 also offered a 2.2-liter inline-four, later uprated to 2.4 liters. The second-generation RX 300 (3.0-liter V6) and RX 330 (3.3-liter V6) models went on sale in 2003, with both variants supplanted by the more powerful RX 350 (3.5-liter V6) in 2006. Like the previous series, a 2.4-liter inline-four engine was sold alongside the 3.0-liter V6 in the Japanese market Harrier. In 2005, a hybridized gasoline-electric version of the 3.3-liter second-generation model was made available as the RX 400h in export markets and as the Harrier Hybrid in Japan. For the third generation released in 2009, both RX 350 (3.5-liter V6) and RX 450h (3.5-liter V6 hybrid) models were initially offered, with an entry-level RX 270 (2.7-liter inline-four) offered by Lexus in some Asian markets, including in Japan, since 2010. Since the release of the third generation, Japanese sales have occurred under the RX name as opposed to Harrier as had been the case previously. In the fourth generation, a turbocharged (2.0-liter inline-four) RX 200t/300 model was introduced to replace the previous 2.7-liter unit.
The RX has been assembled at Toyota Motor Kyushu since launch. The RX and RX Hybrid were the first Lexus models to be built outside Japan, with North American market versions produced at the Toyota Motor Manufacturing Canada plant in Cambridge, Ontario beginning 2003 (RX) and expanded in 2014 (RX Hybrid). Hybrid transaxles are built at the Kokura plant in Kitakyushu, Fukuoka since 2009.
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Lexus Rx400h model years
Common Lexus Rx400h problems
Based on complaints from owners of the Lexus RX400h, common problems with this car include:
- Brake Failure: The 2007 model year of the Lexus RX400h has been associated with brake failure, which is a critical safety issue. This problem has been reported as the most common and concerning among owners, leading to potential risks while driving. The average cost to fix this brake failure issue is around $4,000, making it a costly repair.
- Ignition Switch Issues: Some owners have experienced difficulties with the ignition switch not turning on immediately, leading to delays in starting the car. This issue poses a risk of being stranded and requires attention to prevent potential inconveniences or safety hazards. Owners have expressed concerns about the reliability of the ignition system in the RX400h.
These problems highlight significant issues faced by owners of the Lexus RX400h, ranging from safety concerns like brake failure to operational issues like ignition switch malfunctions. Addressing these issues promptly is crucial to ensure the continued performance and safety of the vehicle.
Is the Lexus RX400h reliable?
Absolutely reliable and a great car to own/drive
Bought my 2008 RX450H in 2012 with 90,000 miles on it and a good service record. Now in 2023 it has 174,000 miles. It still runs like new, handles well, and is very comfortable. I have done maintenance and just did the Timing belt, spark plugs, and CVT fluid change.
How long does Lexus 400h hybrid battery last?
between 100,000 and 200,000 miles
Of course, the lifespan of your Lexus' hybrid battery will depend on your driving habits and the conditions you put your vehicle through. But generally, a Lexus hybrid battery can be expected to last between 100,000 and 200,000 miles.
How many miles per gallon does a Lexus 400h hybrid get?
EPA fuel economy: 31 miles per gallon city/27 highway.
How much is an oil change for a Lexus RX400h?
between $104 and $113
The average cost for a Lexus RX400h Oil Change is between $104 and $113. Labor costs are estimated between $35 and $44 while parts are typically priced around $69.
Percentage distribution of complaints by Lexus Rx400h years
We have researched Lexus problems and analysed all the complaints filed against Lexus Rx400h cars and compiled the top 4 most problematic Lexus Rx400h model years:
Below you can see the percentage distribution of known problems by Lexus Rx400h model years.
Distribution of the number of complaints by Lexus Rx400h years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lexus Rx400h car problems categorized by type of issue
After analysing all complaints related to Lexus Rx400h , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Vehicle speed control problems
- Structure problems
- Engine problems
The graph below shows statistics for all Lexus Rx400h vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Rx400h model years
A total of 49 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Rx400h model years
There were a total of 5 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Rx400h model years
There were a total of 24 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 435 complaints about various vehicle components related to the Lexus Rx400h . Below are the 25 most recent complaints reported for Lexus Rx400h vehicles.
Latest 25 complaints
Lexus Rx400h 2008
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-10-11
- VIN: 2T2GK31U38C
- Components: AIR BAGS
- Summary: The contact owns a 2008 Lexus RX350. The contact stated while operating the vehicle, the passenger’s side air bag warning light remained illuminated, indicating that the passenger’s side air bag was deactivated. The contact stated that the air bag warning light remained illuminated with and without a front seat passenger seated in the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 215,000.
Lexus Rx400h 2008
- Date Of Incident: 2016-08-01
- Date Complaint: 2024-08-21
- VIN: 2T2GK31U08C
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: * Our 2008 Lexus RX 350 dashboard is cracking: areas of safety concern are the cracks around the ignition switch, the air bags, and the instrument panel. * There are cracks all around the ignition switch which places it in jeopardy of malfunctioning to include releasing dangerous fumes and dangerous fragments (scrapnel), and/or falling out. * The air bags are a grave concern as they may not deploy due to the cracks in the dashboard. * The instrument panel has a backup camera that may also be negatively impacted. There was a safety recall on these dashboards, and Lexus claimed that they were waiting on parts and that we would be contacted. We were never contacted by Lexus, and when we contacted them on several occasions, Lexus told us that they were not going to replace the dashboard. The cracks in my dashboard are extremely serious concerns for my family's safety, which is why this vehicle is only used if there's an in an emergency due to the safety concerns. We live in south Georgia, and the dashboard began cracking / melting as a result of heat and humidity. Lexus has refused to honor the agreement that it made in accordance with its "Warranty Enhancement Program." Our last case number with Lexus is [XXX] on [XXX], and we have not heard back from Lexus' vehicle protection. The numbers that we contacted were 800-448-1505 and 800-255-3987. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Rx400h 2007
- Date Of Incident: 2024-04-25
- Date Complaint: 2024-04-29
- VIN: 2T2HK31UX7C
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2007 Lexus RX350. The contact stated while driving 30 MPH, the vehicle began to smoke. The contact pulled over and became aware that oil was leaking from the vehicle. There were no warning lights illuminated. The vehicle was towed to a service center and the contact was informed that the engine cooler hose had ruptured. The vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,000.
Lexus Rx400h 2008
- Date Of Incident: 2024-01-10
- Date Complaint: 2024-03-14
- Components: STRUCTURE
- Summary: See attached document for complaint
Lexus Rx400h 2008
- Date Of Incident: 2024-02-26
- Date Complaint: 2024-03-09
- Crash: 1
- VIN: 2T2HK31U78C
- Components: VEHICLE SPEED CONTROL
- Summary: I put my 2008 Lexus in reverse and had my foot on the brakes the entire time as I was on an incline. Suddenly , without provocation, the car propelled backwards and as much as I pumped the brakes, the car continued to hurl backwards full speed. I crashed into another car in my driveway, and finally got the car to stop after suffering a lot of damage. Thank you.
Lexus Rx400h 2007
- Date Of Incident: 2007-03-06
- Date Complaint: 2024-03-01
- VIN: 2T2HK31U57C
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contract owns a 2007 Lexus RX350. The contact stated that while driving the vehicle, there was a fuel odor detected in the cabin of the vehicle. The contact stated that the vehicle was taken to several independent mechanics and dealers. The vehicle was diagnosed, and the contact was informed that a plastic box above the muffler had melted from the heat of the muffler, causing fuel to leak onto the muffler. The contact was informed that the vehicle was not drivable as the fuel source was above the muffler and the vehicle could catch on fire. The vehicle was not repaired. The contact stated that the failure had been occurring intermittently since purchasing the vehicle in 2007. The manufacturer was made aware of the failure however, no case was opened. The failure mileage was unknown.
Lexus Rx400h 2005
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-01-31
- VIN: 2T2HA31U55C
- Components: AIR BAGS
- Summary: Over past month Dashboard where airbag is under has become discolored and is CRACKING as if AIRBAG wants out. Other 2005 Toyota vehicles have been recalled bc of Dangerous AIRBAG issues. Should the AIRBAGS in 2005 Lexus’ be too? Afraid to drive now.
Lexus Rx400h 2007
- Date Of Incident: 2023-11-11
- Date Complaint: 2023-12-27
- VIN: 2T2GK31U67C
- Components: WHEELS
- Summary: Pass
Lexus Rx400h 2005
- Date Of Incident: 2023-06-01
- Date Complaint: 2023-11-30
- VIN: 2T2GA31UX5C
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2005 Lexus RX330. The contact stated while driving at approximately 45 MPH, the brake pedal was depressed but the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the Duralast brake master cylinder was inoperable. The contact was informed that the piston in the brake master cylinder had become dislodged, causing the braking system to become less efficient. The mechanic replaced the part. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 210,000.
Lexus Rx400h 2005
- Date Of Incident: 2023-07-01
- Date Complaint: 2023-11-30
- VIN: 2T2GA31UX5C
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: An AutoZone, Durlast brand brake master cylinder failed in less than one year. The piston in the master cylinder dislodged, preventing proper braking in at least two of the four disc brake calipers. The Duralast master cylinder has been retained for inspection. The safety of the driver, passengers, other motorists and pedestrians were placed at risk due to the malfunction of the shoddily manufactured brake component. Braking distance and stopping efficiency were adversely affected. The problem was confirmed by the automobile repair center. The manufacturer has, so far, failed to contact me about the defective brake component. No warning lamps or messages were associated with the master cylinder failure.
Lexus Rx400h 2008
- Date Of Incident: 2023-02-02
- Date Complaint: 2023-11-20
- VIN: 2T2HK31U78C
- Components: VISIBILITY/WIPER
- Summary: 1-wiper were replaced 2-tire wearing out replaced
Lexus Rx400h 2007
- Date Of Incident: 2023-10-01
- Date Complaint: 2023-10-28
- VIN: JTJHK31U472
- Components: FUEL/PROPULSION SYSTEM
- Summary: Oil Cooling line failed when driving. I was not aware that it was having an issue; the oil completely cleared the engine, and this could have seized the engine while I was driving. The only way I figured it out, I stopped the car at some point and saw a pool of oil under the car. I called AAA and they came to tow the car, and checked the engine, and told me that there was no oil in the engine.
Lexus Rx400h 2006
- Date Of Incident: 2023-10-02
- Date Complaint: 2023-10-05
- VIN: JTJGW31U460
- Components: ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Dear manager: I have this 2006 LEXUS RX400H which has CHECK VSC SYSTEM and CHECK HYBRID SYSTEM problems. When I was driving on the highway, the cruise control button is unable to turn on, when at speed of 65 MPH it will suddenly stall in the middle of the road and the READY light will be off and the vehicle has to be stopped by the emergency lane which is REALLY DANGEROUS. I have searched online and found out there were many complains about this issue and LEXUS issued a recall for this type of car and the dealer can change the inverter and ICM free of charge. This recall link is as follows: https://static.nhtsa.gov/odi/rcl/2011/RCONL-11V342-6633.pdf So tonight I am sending this message to see if you can help me to solve this problem.
Lexus Rx400h 2006
- Date Of Incident: 2023-09-25
- Date Complaint: 2023-09-25
- VIN: JTJHW31UX62
- Components: HYBRID PROPULSION SYSTEM
- Summary: The contact owns a 2006 Lexus RX400H. The contact stated while driving at slow speeds in a parking area, the ABS warning light illuminated. Upon returning and attempting to start the vehicle, the vehicle had electrical power but failed to start. The check hybrid system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 13V396000 (Hybrid Propulsion System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 227,500.
Lexus Rx400h 2007
- Date Of Incident: 2023-08-08
- Date Complaint: 2023-09-21
- VIN: 2T2GK31U37C
- Components: STRUCTURE
- Summary: The cable holding the spare tire up underneath the car snapped while I was at a stop light, resulting in my tire and it's cover falling onto the road
Latest 5 recalls Lexus Rx400h
The National Highway Traffic Safety Administration (NHTSA) has issued 10 recalls for different components of the Lexus Rx400h.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lexus Rx400h 2006
- Report Received Date: 2013-09-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM: INVERTER
- Summary: Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.
- Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
- Model: Lexus Rx400h 2008
- Report Received Date: 2013-09-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM: INVERTER
- Summary: Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.
- Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
- Model: Lexus Rx400h 2007
- Report Received Date: 2013-09-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM: INVERTER
- Summary: Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.
- Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
- Model: Lexus Rx400h 2006
- Report Received Date: 2011-11-09
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: ENGINE AND ENGINE COOLING
- Summary: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
- Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
- Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- Model: Lexus Rx400h 2006
- Report Received Date: 2011-06-29
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: ELECTRICAL SYSTEM
- Summary: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2007 HIGHLANDER HYBRID AND LEXUS RX400H PASSENGER CARS MANUFACTURED FROM FEBRUARY 16, 2005, THROUGH AUGUST 30, 2006. A MODULE INSIDE THE INVERTER MODULE MAY CONTAIN INADEQUATELY SOLDERED TRANSISTORS THAT DURING HIGH-LOAD DRIVING, MAY BE DAMAGED BY HEAT CAUSED BY THE LARGE CURRENT. IF THIS OCCURS, VARIOUS WARNING LAMPS, INCLUDING THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LIGHT, BRAKE SYSTEM WARNING LIGHT, AND MASTER WARNING LIGHT, WILL BE ILLUMINATED ON THE INSTRUMENT PANEL.
- Consequence: THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. IT IS POSSIBLE THAT THE HYBRID SYSTEM WILL SHUT DOWN WHILE THE VEHICLE IS BEING DRIVEN, CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
- Remedy: TOYOTA/LEXUS MAILED AN INTERIM OWNER NOTIFICATION ON JULY 19, 2011 TO ADVISE OWNERS OF THIS RECALL AND THE FACT THAT THEY WILL RECEIVE A FUTURE NOTICE WHEN PARTS BECOME AVAILABLE TO COMPLETE REPAIRS. TOYOTA DEALERS WILL INSPECT THE HYBRID INVERTER PRODUCTION NUMBER TO DETERMINE WHETHER THE INVERTER CONTAINS SUSPECT TRANSISTORS AND REPLACE THE MODULE FREE OF CHARGE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Latest negative Lexus Rx400h car reviews
Latest positive Lexus Rx400h car reviews
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Vehicle year: 2008
Your RX 400h sounds like an amazing vehicle! It's great to hear that it has been so reliable and energy efficient, averaging an impressive 28.5 MPG since day one. It's clear that you really enjoy driving it, and I appreciate your recommendation for anyone looking for a quality hybrid. Thank you for sharing your positive experience!
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Vehicle year: 2007
I test drove the Acura MDX and went with the Lexus, and have been extremely happy. I'm getting about 25-27 mpg depending on how aggressively I drive, which is pretty good compared to other SUVs. The ride is extremely smooth and quiet, and the car has an extra kick when you need to pass up a hill, even with a full car. I have no complaints at all.
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Vehicle year: 2008
I am thrilled to hear about your experience with your 2008 Lexus RX 400h! It sounds like you have taken great care of it and it has served you well. The AWD system sounds like it has been a lifesaver in some situations, and it's great to hear that it has held up so well in harsh winter conditions. Your description of the ride being like 'floating on a cloud' is so inviting, and it's no wonder your wife keeps taking it to work! It's amazing that you were able to get such a great value on the car and have been payment-free for six years. I hope your Lexus continues to serve you well and that you reach your goal of 500,000 miles. Thank you for sharing your story with me!
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Vehicle year: 2007
I was searching for a reliable and affordable SUV hybrid that wouldn't break the bank. I found exactly what I was looking for in this used vehicle. It meets all my needs in terms of safety, reliability, comfort, and low mileage for a 10-year-old model. It looks just as good as newer SUVs on the market. Although the fuel economy is not as impressive as advertised online, averaging only 24.5 city:highway, I still find it to be a great ride. The navigation system can be a bit wonky at times, with the arrow and roads on the screen tracking the vehicle's direction in a confusing way. However, the vehicle's handling and styling are exactly what you would expect from a quality luxury vehicle. The Bluetooth works well for calls, but unfortunately doesn't project directions from phone through SUV speakers when using other GPS apps like Google Maps or Waze. Overall, I'm very happy with my purchase and would highly recommend this vehicle to anyone looking for a reliable and stylish ride.
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Vehicle year: 2008
I have loved this car since the day we bought it new. With nearly 80,000 miles on the clock, I have no complaints, except for some paint chips on the door edges. Despite this, I have no intention of buying a new one due to my dislike of the new design and screens. The new model uses a mouse instead of touch screens, which I find to be a step backwards.
Are you having problems with your Lexus Rx400h?
Blaze Ullrich 2025-02-25
Vehicle year: 2006
When we first got this car, we were absolutely thrilled with it! It's a fantastic, comfortable family car that's perfect for long journeys, and it's also a much greener option for the city. While we knew that the fuel economy wasn't going to be amazing, the fact that we weren't churning out fumes in slow-moving traffic was a huge plus. (I walk a lot in town and hate going past slow-moving traffic with my kids - it stinks!) Unfortunately, after a few months, we started having trouble with the car not starting. We tried new batteries, but the problem persists. We've done some internet searches and it seems like many others are having the same issue. We were disappointed with the unhelpful response from Lexus.
Jovany Trantow 2025-01-23
Vehicle year: 2006
I love my Lexus RX 400h and have driven it for 98,000 miles. However, I have been experiencing some frustrating service problems lately. The cruise control, battery, and radiator have all needed repairs, and just yesterday the timing belt, pulleys, and water pump had to be replaced at Lexus' request, costing me over $2500 in less than a year. As an owner of a first-year model in this series, I wonder if these issues are common or if it's just my SUV. Can anyone relate?
Bobby Douglas 2025-01-17
Vehicle year: 2008
Hello! I hope you're doing well. I wanted to share my experience with my Lexus RX400h. I noticed that there was an issue with the brake actuator in these models that could potentially deactivate the brakes at any time. I called Lexus in July 2016 to report that while driving on the freeway, my ABS VCS light went on, I heard a high pitched sound that went on continuously and I lost my brakes. I was with my 8-year-old daughter at the time, and it was a very scary experience for both of us. When I called Lexus Jim Falk Beverly Hills service department, they suggested that I turn off the engine and wait a few minutes because the ABS needs to reset. This happened to me three more times, and I followed the same procedure each time. However, just last week, I was driving my pregnant wife to the doctor, and this issue happened again, and we almost hit the car in front of us. I immediately brought it to Longo Lexus service department, and they told me that my brake actuator needed to be replaced, which would cost me $4,000 to fix. They also informed me that this is a known issue with the Lexus RX400h and that there was a campaign that replaced these for free in 2016, which had expired on December 31, 2017. Unfortunately, I missed the deadline. I called Lexus corporate office and explained my situation, but they said that there was no proof that the car lost its brakes because no one inspected it at that time. I was shocked when they suggested that I drive a car with no brakes to a Lexus dealer that was 10 miles away. I hope that Lexus can address this issue and ensure the safety of their customers. Thank you for listening to my story.And you know what? I trusted you when you said this was a common issue, because you're Lexus! But now you're asking me to pay $4,000 for your mistake? It's frustrating, and it makes me hesitant to recommend Lexus to others. It seems like safety isn't a top priority for them.
Leonel Pfeffer 2024-11-19
Vehicle year: 2006
Hi there! I noticed that my RX400H only gets 20 MPG City. Also, when going over wider speed bumps with a small amount of loft, it sounds as if the engine is dropping out of the car with a loud bang. Additionally, there is mild steady vibration at times that can be felt in the steering wheel and seat armrest. I found the instrumentation to be a bit confusing, especially the cruise control which is on its own lever and moves with the steering wheel, making it difficult to access when turning. Have you experienced any of these issues?
Denis Bosco 2024-10-23
Vehicle year: 2006
After conducting extensive research on major automotive periodicals, I purchased a Lexus with high expectations. However, the vehicle did not meet my expectations as I was initially promised a fuel consumption rate of 38 mpg in town and 32 mpg on the highway, which was later changed to 32 mpg in town and 29 mpg on the highway with an average of 30+. Despite waiting until the vehicle had 5k miles, my overall average is a disappointing 24 mpg. Additionally, I experienced an issue with the windscreen fracturing without any impact, which was not repaired until I threatened legal action. Overall, my experience with this purchase has been unsatisfactory.