Lexus Es300h problems
The Lexus ES (Japanese: レクサス・ES, Hepburn: Rekusasu ES) is a series of mid-size executive cars marketed since 1989 by Lexus, the luxury division of Toyota, across multiple generations, each offering V6 engines and a front-engine, front-wheel-drive layout. The first five generations of the ES used the Toyota Camry platform, while the latter generations are more closely related to both the Camry and the Avalon. Manual transmissions were offered until 1993, a lower-displacement inline-four engine became an option in Asian markets in 2010, and a gasoline-electric hybrid version was introduced in 2012. The ES was Lexus's only front-wheel drive vehicle until 1998, when the related RX was introduced, and the sedan occupied the entry-level luxury car segment of the Lexus lineup in North America and other regions until the debut of the IS in 1999. The ES name stands for "Executive Sedan". However, some Lexus importers use the name, "Elegant Sedan".
Introduced in 1989, the first generation ES 250 was one of two vehicles in Lexus's debut range, along with the LS 400. The second generation ES 300 debuted in 1991, followed by the third generation ES 300 in 1996, and the fourth generation ES 300/330 in 2001. The first- through fourth generation sedans shared body styling elements with Japan-market Toyota sedans, and a domestic market equivalent, the Toyota Windom (Japanese: トヨタ・ウィンダム, Toyota Windamu), was sold until the launch of the fifth generation ES in 2006. The word "Windom" is a combination of "win" and the suffix "dom" expresses a state of perpetual victory. The fifth generation ES used body styling marketed by Lexus as L-finesse and debuted in early 2006 as a 2007 model. The sixth generation ES debuted in the first half of 2012 as a 2013 model, and features increased cabin dimensions due to a longer wheelbase which is shared with the full-size XX40 series Avalon.
Lexus has positioned the ES in the comfort luxury segment, with an emphasis on interior amenities, quietness, and ride quality, in contrast with more firm-riding sport sedans. Buyers seeking more performance-focused models are targeted by the Lexus IS and rival makes, with such models offering a sportier drive with differently tuned suspensions. In Europe, Japan and other markets where it was not available until the seventh generation model, the GS sport sedans occupy the mid-size category in the Lexus lineup until it was cancelled August 2020. In the United States, the ES has been the best-selling Lexus sedan for over fifteen years.
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Lexus Es300h model years
Common Lexus Es300h problems
The Lexus ES300h is a hybrid electric vehicle known for its comfort, reliability, and fuel efficiency. However, like any vehicle, it can have certain issues that owners have reported. Here are some of the most common problems with the Lexus ES300h based on complaints from owners:
- Door not working properly: The most reported problem with the 2014 Lexus ES300h is the door not working properly. This issue can include the door not opening, closing, or latching correctly. It can also involve the door handle or window controls malfunctioning. The average cost to fix this problem is $2,000, with an average mileage of 12,000 miles.
- Melting dashboard: The 2007 Lexus ES350, which shares some components with the ES300h, has a common problem with the interior plastics, specifically the dashboard. The plastic on the dash can melt in the sun, causing a cosmetic issue and potentially interfering with the function of dashboard airbags and cabin electronics. This problem can also release dangerous VOCs that might cause other problems.
- GPS failures: The Lexus ES300h has some reports of GPS failures, especially in the earlier models. The GPS had a few issues in the early releases, but more recent models have less of a problem with the system.
- Oil leaks: The Lexus ES300h also has some reports of excessive or sudden oil leaks, especially in the earlier models. More recent models don't seem to have as many problems, but oil leaks and oil consumption are some of the issues with the ES300h's engine.
- Miscellaneous engine problems: The ES300h model years have various other engine issues, including gasket and seal problems, ticking and knocking sounds, and other signs that something is wrong with the engine internally. These problems range in causes and severity, some not making a big difference to consumers, while others require immediate and costly repairs.
- Infotainment system issues: Owners of the 2017 Lexus ES300h have reported issues with the infotainment system, including problems with audio, GPS, phone, rear entertainment system, backup or other camera/sensors, head-up display, squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
- Suspension and steering problems: Some owners have reported issues with the suspension and steering components, such as shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage, power steering, wheel balance, springs or torsion bars, bushings, electronic or air suspension.
- Electrical issues: Owners have reported various electrical issues, including problems with the alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start, cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
It is essential to note that these problems are not necessarily common to all Lexus ES300h vehicles and that many owners have reported no significant issues with their cars. Additionally, some of these problems may have been resolved in more recent model years. If you are considering purchasing a Lexus ES300h, it is recommended to research the specific model year and check for any recalls or technical service bulletins (TSBs) related to the issues mentioned above.
Is the Lexus ES 300h reliable?
Lexus ES 300h reliability & problems
Just under 10% of owners reported a fault with their Lexus in the first year, which is around half as many as Volvo and Mercedes customers. The brand topped the survey for several years, but slipped to 10th place overall in 2021.
What is the best year of Lexus ES 300h?
The Best Model Years to Buy a Lexus ES 300h
With the 2019, you would only pay, on average, 67% of the price as new, with 75% of the vehicle's useful life remaining. The 2022 and 2018 model years are also attractive years for the ES 300h, and provide a relatively good value.
How long does a Lexus 300h hybrid battery last?
But generally, a Lexus hybrid battery can be expected to last between 100,000 and 200,000 miles. The good news is, the typical Lexus hybrid comes accompanied by a hybrid battery warranty that is good for 10 years or 150,000 miles.
How much does it cost to replace the hybrid battery in a Lexus ES 300h?
between $5,155 and $5,224
The average cost for a Lexus ES300h Hybrid High Voltage Battery Replacement is between $5,155 and $5,224. Labor costs are estimated between $264 and $333 while parts are typically priced around $4,891.
Percentage distribution of complaints by Lexus Es300h years
We have researched Lexus problems and analysed all the complaints filed against Lexus Es300h cars and compiled the top 5 most problematic Lexus Es300h model years:
Below you can see the percentage distribution of known problems by Lexus Es300h model years.
Distribution of the number of complaints by Lexus Es300h years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lexus Es300h car problems categorized by type of issue
After analysing all complaints related to Lexus Es300h , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Unknown or other problems
- Electrical system problems
- Vehicle speed control problems
- Fuel/propulsion system problems
The graph below shows statistics for all Lexus Es300h vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Es300h model years
A total of 15 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Es300h model years
There were a total of 7 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 71 complaints about various vehicle components related to the Lexus Es300h . Below are the 25 most recent complaints reported for Lexus Es300h vehicles.
Latest 25 complaints
Lexus Es300h 2013
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-09-07
- VIN: JTHBW1GG0D2
- Components: SERVICE BRAKES
- Summary: While driving on the highway electronic brake boost suddenly failed, leading to brake malfunction. This is common malfunction of this model. This leads to potentially hazardous situation when in emergency or even regular traffic breaking car would not break as expected.
Lexus Es300h 2013
- Date Of Incident: 2023-10-01
- Date Complaint: 2024-07-22
- VIN: JTHBK1GGXD2
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: Roughly 6-12 months ago the dashboard on my Lexus started to melt and become sticky, creating a glare on my windshield and impeding my ability to see the road causing dangerous situations. Both daytime and nighttime driving have been affected by this defect. I’ve contacted the local dealership, but they confirmed that no recalls are available and that the only solution is for me to replace the entire dash.
Lexus Es300h 2013
- Date Of Incident: 2024-03-08
- Date Complaint: 2024-04-04
- VIN: JTHBW1GG5D2
- Components: SERVICE BRAKES
- Summary: 2013 Lexus Es300h driving on [XXX] , I felt the brake didn't work during the street. It's hard to push the brake, and I almost hit the car in front. OMG, I was very scared. I saw an ABS brake light, and I tried to turn into a parking lot and find the nearest Pepboys in Birmingham, Alabama to inspect the system. I was informed of a problem with the Brake Booster Assembly. I’m sorry I can’t afford to pay the labor, service and parts at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lexus Es300h 2013
- Date Of Incident: 2023-08-16
- Date Complaint: 2023-11-16
- VIN: JTHBW1GG5D2
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: I was driving down the highway coming up on a traffic jam put on the brakes and several warning. Lights came on the dash and my power brakes failed. I was barely able to stop the car without hitting someone. From that point forward the brakes did not work properly, the regenerative braking system did not function. also, the cruise control stopped functioning. I took the car to the Lexus dealer, they tested the car and stated it need a new brake booster brake assembly and that there was a safety warranty issue that was extended out 10 years and up to 150,000 miles and although my car only had 79,000 miles on it was three months past the warranty date and the refused. They reset the car brakes apparently and I was able to drive the car for several days while I spoke with Lexus, and then the car brakes failed again.
Lexus Es300h 2013
- Date Of Incident: 2022-12-01
- Date Complaint: 2023-03-28
- VIN: JTHBK1GG8D2
- Components: ELECTRICAL SYSTEM
- Summary: On my 2013 Lexus ES 350, three out of the four doors do not function properly and will not lock or lock with the key fob. my driver’s side front door, my driver’s side rear door, and my passenger’s side front door does not work. The doors also will not lock or unlock with the interior lock/unlock button. When the all the doors are locked, I must go to the passenger’s rear door to unlock the driver’s side front door with my cane. The manual door lock from the key fob does not work and will break if I continue turning it. The door locks will not automatically lock when the car goes in motion. These are safety issues trying to get a child or pet out of the car in case of an emergency such as a fire, an accident, or robbery. The power locks are extremely helpful for me. I am a combat disabled veteran who runs the risk of reinjuring myself using the only door that works attempting to open the door with my cane. I have had some of these power locks replaced before. Lexus says this is a mechanical issue associated with the actuators rather than a safety issue. I really believe this is a serious safety and security issue rather than a mechanical issue.
Lexus Es300h 2015
- Date Of Incident: 2022-04-05
- Date Complaint: 2022-10-15
- VIN: JTHBW1GG8F2
- Components: SERVICE BRAKES
- Summary: I had new brakes put on my car and a few months later, while I was driving, the brakes completely stopped working. There was no warning and I ended up going through a red light because I couldn't stop. I was lucky to be in a residential area where I could pull over to the side and be towed to the brake shop. They checked it out, and said there was a code that showed a Lexus issue. We took it to the Lexus service at Woodland Hills Lexus. They drove it and nothing happened, but finally with a lot of nagging on my part, they did a diagnostic (charging me $486.74 for this) and found a problem. Based on what my service person told me, there was a letter sent out to Lexus dealerships saying this was a problem, but they weren't doing a recall. How can they be allowed to ignore a brake problem ? I would like to buy another Lexus (I have already had 3), but I am concerned they are not forthcoming about safety issues. I have emailed their headquarters regarding this, but have not heard back.
Lexus Es300h 2013
- Date Of Incident: 2022-08-16
- Date Complaint: 2022-08-16
- VIN: JTHBW1GG3D2
- Components: UNKNOWN OR OTHER
- Summary: Hood latch and cable malfunction in that the hood wouldn't close and warning light and buzzer continuously beeped. Woburn Toyota in Woburn, MA said it was due to overuse and not a defect and not a safety issue! Not so. Hood not opened more than other vehicles I have had without such a problem. Other Lexus owners have posted similar complaints, too.
Lexus Es300h 2013
- Date Of Incident: 2022-08-11
- Date Complaint: 2022-08-11
- VIN: JTHBK1GGXD2
- Components: AIR BAGS
- Summary: I entered the VIN and found that my car airbag was an unrepaired recall.
Lexus Es300h 2013
- Date Of Incident: 2022-05-11
- Date Complaint: 2022-05-12
- VIN: JTHBW1GG1D2
- Components: UNKNOWN OR OTHER
- Summary: The moonroof suddenly shattered (it sounded like an explosion) while I was driving on the freeway in 70 degree weather. Initially I had no idea what it was but realized subsequently that I was shedding glass shards behind me. There were no overpasses where someone could have dropped something, I did not see a rock or other projectile, and - when I parked the car - I found nothing that from outside seemed to have struck it and/or stayed behind in the cavity.
Lexus Es300h 2016
- Date Of Incident: 2021-10-01
- Date Complaint: 2021-10-10
- VIN: JTHBW1GGXG2
- Components: SERVICE BRAKES
- Summary: The vehicle started experiencing the vaccum leak in the master brake cylinder/actuator/booster where the booster pump would run continually every 15 seconds causing the danger to brake failure. Dealer was contacted but refused to help. Eventhough toyota prius hybrids and newer and some other toyota that share the same design brake booster and master cylinder has been recalled previously. It is common failing component but dealer does not provide any assistance leaving vehicle owners pay thousands to replace abs brake components and bleed the system. Need your help!
Lexus Es300h 2013
- Date Of Incident: 2021-08-04
- Date Complaint: 2021-08-18
- VIN: JTHBK1GG9D2
- Components: ELECTRICAL SYSTEM
- Summary: The automatic door locks have stopped working. I have had to replace 3 out of the 4 door lock actuators in the car. When they go out I am unable to use the door lock sensors and have to manually lock my doors. It also affects my ability to use the key fob remote to lock and unlock my door. I replaced 2 in 2018 and 1 in 2021
Lexus Es300h 2016
- Date Of Incident: 2021-02-15
- Date Complaint: 2021-02-15
- Crash: 1
- VIN: JTHBW1GG6G2
- Components: SERVICE BRAKES
- Summary: I ATTEMPTED EMERGENCY BRAKING ON ELEVATED HIGHWAY DURING SNOWY CONDITIONS. SPEED WAS APPROXIMATELY 40-45 MPH. PRESSED FIRMLY ON BRAKE PEDAL AND NOTHING. NOTHING. BEGAN PUMPING ON BRAKES AND STILL NOTHING. STEERED CAR AWAY FROM BRAKING VEHICLES IN FRONT OF ME AND VEERED CAR INTO MEDIAN WALL TO AVOID REAR END COLLISION. . SEVERE DAMAGE TO CAR, BUT NO AIR BAG DEPLOYMENT AND AVOIDED HITTING ANY OTHER CARS. I'VE HAD ABS ON MULTIPLE TOYOTA AND LEXUS VEHICLES IN THE PAST, I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THERE WAS NO BRAKING. I HAVE PICTURES OF THE CAR, BUT THE DAMAGE WAS DUE TO HITTING THE INTERIOR HIGHWAY WALL. THIS IS A CERTIFIED LEXUS VEHICLE THAT I PURCHASED JUST OVER ONE YEAR AGO (12/31/19). I JUST HAD MY SECOND SIX MONTH CHECK UP COVERED BY LEXUS UNDER WARRANTY. MILEAGE IS APPROXIMATELY 36K MILES.
Lexus Es300h 2013
- Date Of Incident: 2021-01-15
- Date Complaint: 2021-01-19
- VIN: JTHBK1GG9D2
- Components: FUEL/PROPULSION SYSTEM
- Summary: ENGINE STALLS WHEN TURNING LEFT REDUCING POWER STEERING BOOST UNTIL DRIVER LIFTS FOOT FROM GAS PEDAL AND REPUSHES TO REGAIN POWER STEERING BOOST ON CITY STREETS AT LOW SPEED FROM STOPPED POSITION.
Lexus Es300h 2017
- Date Of Incident: 2020-12-25
- Date Complaint: 2020-12-27
- VIN: JTHBW1GG1H2
- Components: POWER TRAIN
- Summary: WHEN STARTING VEHICLE THAT WAS STATIONARY AND DEPRESSED BREAKS TO SHIFT CAR FROM PARK INTO REVERSE. THE CAR STAYED IN NEUTRAL AND JUST ROLLED AS IF NO GEAR ENGAGED. THE ERROR ON THE SCREEN READ: 'TO START VEHICLE, PUT SHIFT LEVER INTO P'
Lexus Es300h 2013
- Date Of Incident: 2020-10-01
- Date Complaint: 2020-10-01
- VIN: JTHBK1GG3D2
- Components: UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: THE PCS (PRE COLLISION SYSTEM) WARNING ICON FLASHED IN THE DISPLAY INDICATING THAT THE PCS WAS TEMPORARILY UNAVAILABLE. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. PULLED OVER TO LOOK IN THE OWNERS MANUAL ONLY TO FIND THAT THE MANUAL TOLD ME TO STOP. WE PROCEEDED TO RETURN HOME WITHOUT EXPERIENCING ANY ADVERSE HANDLING. I REALLY DON'T FEEL SAFE DRIVING THE CAR NOT KNOWING IF THE PCS SYSTEM WILL FAIL.
Recalls Lexus Es300h
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the Lexus Es300h.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lexus Es300h 2019
- Report Received Date: 2019-07-24
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: ELECTRONIC STABILITY CONTROL (ESC)
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
- Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
- Model: Lexus Es300h 2013
- Report Received Date: 2015-11-03
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
- Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
- Model: Lexus Es300h 2014
- Report Received Date: 2015-11-03
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
- Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
- Model: Lexus Es300h 2015
- Report Received Date: 2015-11-03
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
- Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Latest negative Lexus Es300h car reviews
Latest positive Lexus Es300h car reviews
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Vehicle year: 2016
I'm on my second ES300h and I must say, it's even better than the first! The additional sound proofing and quietness are immediately noticeable. I opted for the Blind Side Monitoring and the Lexus Safety System Plus packages, which have significantly improved my driving experience. When I first got the car, it had 10 miles on the odometer and a full tank of gas. I drove it 18 miles to get it home and the instrument panel MPG readout was 24.7. That was not acceptable to me, so I implemented my 2013 ES300h technique for mileage improvement. I put in 1.5 to 2.0 gallons of premium grade gas at every fill-up and increased, and rigorously maintain, 35 psi tire pressure. I measure the pressure at least once a month, first thing in the morning, when the tires are cold. I took those actions with the new car and as expected, my mileage went from 24.7 to between 39.8 to 43.2 mpg in mixed city/highway driving! I'm very pleased with the results. The only downside I've encountered is the lack of readily accessible storage space for the driver. There isn't a tray in which to put miscellaneous things I don't want to keep in my pockets when sitting in the car. As a result, I have to use the cup holders for my wallet, keys, sunglasses, coins and flip cell phone.
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Vehicle year: 2017
I spent over a year shopping for a car after reading reviews that compared the Lexus 300h and Avalon ltd. I finally made a purchase thanks to a good deal I found on Edmunds (thank you for posting the incentives!). In August 2016, the incentive on the Lexus was $3500 and the Avalon was $1000. After test driving both cars, I noticed a few differences. The Lexus was a little quieter, had a clearer sound system, a nicely finished bamboo wood interior, more comfortable seats, and a slightly larger interior. The Lexus Navi system is also 1My favorite feature, however, is the Bluetooth 'auto connect and play' feature with my iPhone. After the car starts, it automatically connects and plays whatever audio (music or podcast) through the sound system. This is very convenient and meets my music content needs. The most frustrating part of ES 300h ownership is not related to the car itself. It is the Lexus 'e-mail reminder' feature which reminds me to service my car depending on the time (estimated mileage) weather (wiper blades in the winter), etc. The worse episode was when it 'automatically' made an appointment for me (that I did not request and cancelled by calling person to person) and then sent me an admonishment that 'I did not show'. Lexus really needs to fully test a software feature before activating it. The navigation screen does not have as many customization options as the Acura (nor is it as easy to program a route). The Acura is better suited for one-handed control---the main navigation screen knob with rotate and press feature is much easier (and in my humble opinion, safer) than the Lexus mouse-like control. Lexus should just provide a touch-screen (like the Sienna) which would be more intuitive. The blind spot monitor and rearview camera showing the anticipated direction of the car based on the wheel position is very helpful. Update 1/31/18: What I've delighted and still enjoy is the 'custom seat' setting. When you get in the car, there is a lot of space between the steering wheel and seat; very easy to slide in. When the car starts, the seat slides forward and tilts to your custom settings, making you feel like you're in a spaceship. I still believe the Acura navi system is more ergonomic. The Lexus interior storage is still poor. Update 8/4/18: I am pleasantly and mildly surprised that at low mileage (< 7500 miles/yr), I only need to take it in to the dealer to maintain once a year. (This helps offset 50% higher cost of maintenance over Toyota; 30% higher than Acura).Acura provides more detailed information about the necessary service appointments, while Lexus simply states that maintenance is required. Although the car is comfortable, it lacks sufficient storage space. The voice command feature is difficult to learn, so it is easier to pair your phone via Bluetooth and use it to make calls. The navigation system needs improvement, as it requires the entire address, including the city, to be entered for POI. On the other hand, the Acura's 10-digit phone number entry for POI is much simpler. Unfortunately, it is not possible to move the map around to see what lies ahead. As of the 23rd of August 2019, I am still pleased with the mileage and comfortable seats. However, the E300h does not handle corners well, and I still wish for a hybrid/AWD. As of the 31st of August 2020, I am still satisfied with the mileage and comfortable seats. The E300h still does not handle corners well, and I still wish for a hybrid/AWD. Additionally, I would appreciate better storage. I am considering the Tesla 3.
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Vehicle year: 2015
I have owned over 50 cars, six of which were brand new. I was considering a used MKZ hybrid due to its price point, but my son suggested trying the Lexus. At first, I doubted that I could afford one, but after test driving a certified 2015 model, I knew that the MKZ was history. Now, after nearly two completely trouble-free years of driving, I still get excited every time I get in. The car is very quiet and smooth as silk. It is still spotless inside and out, and the stock stereo is wonderful (and I’m picky). It is just a fine luxury auto that gets me 36-40 mpg all the time. I can't help but wonder how a car company can produce vehicles that just don’t break down. (I also have a 2008 RX350 with 200k miles, and the only issue I had in the last three years was a battery replacement!) The only complaint I have is that the seats could use a little more cushion for us older folks, but it’s a minor complaint. All in all, I have to say that this is my all-time favorite car! I felt that I would be happy, but I’m beyond happy! I feel blessed to have the pleasure of owning and driving it. Lexus builds a bulletproof car, and Lexus of Austin, TX treats their customers very well. The same technician takes care of my car at each service, and they offer 24-hour loaners and all kinds of goodies to make the wait a pleasure. If you can get a Lexus, it doesn’t have to be brand new; a certified used one gets you the same wonderful treatment! After several more months and the Arctic Blast we endured here in Texas, I was able to evaluate my ES300H in very harsh conditions. It was flawless, and I felt very safe and warm in zero temps. All systems worked as advertised, and I still have no mechanical issues as I near the 90,000-mile mark. I guess my first ‘repair’ will be a new set of tires this summer! The hybrid battery will expire at 100,000 miles, so I may consider an aftermarket warranty down the road to avoid a future big hit. But that’s it. It still looks new and feels like the day I drove it home for the first time. Update: I have had nothing but satisfaction after over three years, and at 7 years of age, it drives flawlessly.Hi there! I hope you're doing well. I just wanted to share my experience with my hybrid car. I've had it for a while now and it's been great! I've only had to do routine maintenance, like getting new tires and wiper blades. With gas prices being so high, I'm happy to report that my current MPG is 39! I'm approaching 100,000 miles and I'm amazed at how well the car still drives. I'm planning on getting a thorough service soon, just to make sure everything is in top shape. The paint and interior are holding up really well, with just a small wear mark on the driver's side seat back. I did have a blowout recently, but I was relieved to find a good-sized temporary spare in the trunk, along with all the tools I needed. Overall, I'm more than satisfied with my hybrid and I plan on keeping it for another year or two. On a side note, I recently bought a 2014 RX350, but it's not as smooth as my previous Lexus cars. It's a great drive, but a bit too choppy for my taste. Anyway, just wanted to share my experience with you. Take care!Verdict: I am extremely satisfied with my 103,000 trouble-free miles. It's no surprise that the 2015 ES300H has been named the most dependable Lexus and midsize car in general!
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Vehicle year: 2017
This is my 4th Lexus: 3rd ES and 1st hybrid. I have owned sportier cars in the past (S60, C30, Boxster, Z3, TT), but my current need is for a comfortable commuter car that can handle the horrible Houston streets and doesn't consume too much gas during traffic. During the 4 months that I have owned this ES300h, I have been thoroughly impressed with the hybrid system, comfort, and overall quality of this vehicle. Without changing much about my former driving habits, I am managing about 33-34 mpg in mostly heavy city traffic. Surprisingly, it's even more fun and engaging to drive than I anticipated, despite what professional reviews say. However, it's important to note that this is not a 3-series, and for me, that's a good thing.
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Vehicle year: 2016
This is my 4th Lexus: 3rd ES and 1st hybrid. I have owned sportier cars in the past (S60, C30, Boxster, Z3, TT), but my current need is for a comfortable commuter car that can handle the horrible Houston streets and doesn't consume too much gas during traffic. During the 4 months that I have owned this ES300h, I have been thoroughly impressed with the hybrid system, comfort, and overall quality of this vehicle. Without changing much about my former driving habits, I am managing about 33-34 mpg in mostly heavy city traffic. Surprisingly, it's even more fun and engaging to drive than I anticipated, despite what professional reviews say. However, it's important to note that this is not a 3-series, and for me, that's a good thing.
Are you having problems with your Lexus Es300h?
Garrett Parisian 2025-02-22
Vehicle year: 2021
Pros of this vehicle include its fuel economy, regardless of the driving mode, as well as its super comfortable seats and smooth ride. However, there are some downsides to consider. The assembly of the vehicle is surprisingly poor, resulting in interior panels that crackle and rattle. These issues include the seat belt fastener, roof carpet, electric cable under the seats hitting the air panel for rear seats, panels under the passenger side leg area, and something deep under the dash. Additionally, the front top speakers rattle and the cockpit cover further sides are not fixed, resulting in a lot of noise. The top glass also produces an incredibly loud wind noise, which can be very disappointing.
Efren Schamberger 2025-01-20
Vehicle year: 2022
The dealer reportedly told me that wind noise and a sunroof water leak were normal, but my previous two Lexuses never had either issue. They said I would need to wait for the regional representative to come to town, but they couldn't give me a specific timeframe - they wanted three weeks.
Freddie Williamson 2025-01-13
Vehicle year: 2022
Pros of this vehicle include its fuel economy, regardless of the driving mode, as well as its super comfortable seats and smooth ride. However, there are some downsides to consider. The assembly of the vehicle is surprisingly poor, resulting in interior panels that crackle and rattle. These issues include the seat belt fastener, roof carpet, electric cable under the seats hitting the air panel for rear seats, panels under the passenger side leg area, and something deep under the dash. Additionally, the front top speakers rattle and the cockpit cover further sides are not fixed, resulting in a lot of noise. The top glass also produces an incredibly loud wind noise. Overall, while there are some issues to be aware of, this vehicle still has a lot of positive features to offer.
Conor DuBuque 2024-11-24
Vehicle year: 2015
The fuel efficiency is significantly lower than expected, with only 26 mpg achieved under normal driving conditions, split evenly between highway and city driving. Despite maintaining a reasonable speed of 65 mph and utilizing eco mode, the results were disappointing. This falls short of the expected standards and requires further attention.
Jerald Paucek 2024-11-21
Vehicle year: 2013
I understand that this may be hard to believe, but I have had a difficult experience with Lexus USA customer service. I had to do all the follow-up myself. While the car itself is fine, I have had a negative experience with the optional Mark Levinson sound system. I would not recommend purchasing this option. I have tried to be reasonable with the customer care representatives, but unfortunately, they do not seem to care. If something is not done about the sound system, this will be the last Lexus I purchase.