Scion problems
Scion was a marque of Toyota that debuted in 2003 and was available only in the United States and Canada. The marque was intended to appeal to younger customers, the Scion brand emphasized inexpensive, stylish, and distinctive sport compact vehicles, and used a simplified "pure price" sales concept that eschewed traditional trim levels and dealer haggling; each vehicle was offered in a single trim with a non-negotiable base price, while a range of dealer-installed options was offered to buyers for personalizing their vehicles. The Scion name, meaning the descendant of a family or heir, refers both to the brand's cars and their owners. In an effort to target millennials, Scion primarily relied on guerrilla and viral marketing techniques.
The brand first soft launched in the United States at selected Toyota dealers in the state of California in June 2003, before expanding nationwide by February 2004. Sales peaked in 2006 with 173,034 units sold. In 2010, Scion expanded into Canada. However, Toyota's initial propositions of short product cycles and aggressive pricing based on low dealer margins became increasingly unsustainable as sales fell after the financial crisis of 2007–2008. Toyota abolished the Scion brand at the start of the 2017 model year in August 2016; the vehicles were either rebranded as Toyotas or discontinued.
History
In 1999, Toyota launched Project Genesis, an effort to bring younger buyers to the Toyota marque in the United States. This project aimed to create a "marque within a marque" in sales and advertising strategy for compact and coupe models sold by Toyota. The effort, which included the introduction of the Toyota Echo economy car, along with late generation Toyota MR-2 and Toyota Celica models, was judged unsuccessful and cancelled in 2001. In response, Toyota chose to launch a separate marque, an effort called Project Exodus. A Los Angeles-based digital design company, Fresh Machine, was retained by Toyota to develop the brand, logo, and website. This project became known as Scion. Toyota had previously participated in a project in Japan with other Japanese companies who attempted to market products to younger buyers. Toyota manufactured three vehicles under the WiLL brandname, which were exclusive to Toyota Netz Store Japanese dealerships.
Scion was marketed as a youth brand and was first introduced in March 2002, at the New York Auto Show. There were just two concept vehicles, the bbX (which became the xB), and the ccX (which became the tC). The 2004 xA and xB were unveiled at the Greater Los Angeles Auto Show on January 2, 2003. They were available only in 105 Toyota dealerships in California at their initial launch on June 9, 2003. The subsequent rollout of the brand to the South, the Southeast, and the East Coast occurred in February 2004. Scion vehicles were available nationwide in June 2004, coinciding with the release of the 2005 tC. On December 16, 2006, Scion unveiled the next-generation xB, based on the t2B concept, and the new xD, successor of the xA, at an invitation-only, no-camera event in Miami. Both cars were then publicly unveiled on February 8, 2007, at the Chicago Auto Show. The xD, a five-door subcompact car that is sold in Japan as the second generation Toyota Ist, was based on the Yaris platform with the tenth-generation Corolla's engine.
In September 2010, Scion expanded into Canada, with vehicles offered at 45 selected dealers starting in Toronto, Montreal, and Vancouver, followed by other cities. Launch models included the tC, xD, and xB. The first new Scions were shown in Canada at the 2009 Montreal International Auto Show.
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Scion models
Common Scion problems
Scion cars, a subsidiary of Toyota, are known for their reliability and affordability. However, like any vehicle, they are prone to certain issues based on owner complaints. Here are some common problems found in Scion models:
- Water Pump Seal Failure: Water pump seal failure can lead to coolant leaks and engine overheating. This issue has been reported by Scion tC owners, especially in the earlier models.
- Excessive Oil Consumption: This problem is prevalent in the 2007 Scion tC, with many owners reporting excessive oil consumption, which can lead to engine damage if not addressed promptly.
- Head Gasket Failure: This issue is related to a manufacturing defect that can cause the head gasket to fail, leading to overheating and white smoke from the exhaust. This problem has been reported by Scion tC owners, particularly in the first-generation models.
- Transmission Problems: The Scion iA, particularly the 2016 model, has been reported to have transmission problems, including transmission failure, which can lead to significant repair costs.
- Engine Control Unit (ECU) Not Programmed Correctly: This issue has been reported in the Toyota 86 (formerly Scion FR-S), where the ECU wasn't programmed correctly, leading to unstable engine revs in neutral.
- Cracked Oil Drain Plug: This problem has been reported in the Toyota 86 (formerly Scion FR-S), where the oil drain plug is prone to cracks from over-torquing, leading to oil leaks.
- Clutch Release Bearing Failure: This issue has been reported in the 2013 Scion FR-S, particularly in cold weather, leading to gears grinding when the clutch is depressed and potentially causing transmission housing, pressure plate, and/or shaft damage.
It's important to note that Scion cars, like any other vehicles, can experience issues, and the frequency and severity of these problems can vary depending on the model year and specific vehicle. Regular maintenance and timely repairs can help prevent or mitigate these issues.
Percentage distribution of complaints by Scion models
We have analysed all the complaints filed against Scion cars and compiled the top 5 most problematic Scion models:
Below you can see the percentage distribution of known problems by Scion brand.
Distribution of the number of complaints by Scion models
We have also compiled a table for you with the number of complaints about specific models of Scion cars:
Distribution of Scion car problems by type
Based on an anlyse of all Scion related complaints and concluded that the most common problems with Scion cars are the following:
- Air bags problems
- Engine problems
- Visibility problems
- Structure problems
- Service brakes problems
Below is a graph with statistics on all Scion vehicle components and the number of complaints about them.
Distribution of the number of complaints where the accident occurred by Scion models
A total of 280 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with fire by Scion models
There were a total of 48 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with injuries by Scion models
There were a total of 252 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with deaths by Scion models
There were a total of 21 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model.
The NHTSA has received 2202 complaints about various vehicle components related to the Scion Scion. Below are 15 recent complaints about various Scion models. In order to research complaints about a particular brand you need to select it from the list of available models above.
List of the last 15 complaints about Scion models
Scion Xb 2005
- Date Of Incident: 2024-08-21
- Date Complaint: 2024-10-18
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN:
- Components: TIRES
- Summary: See attached document for complaint.
Scion Fr-s 2013
- Date Of Incident: 2024-06-15
- Date Complaint: 2024-10-09
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JF1ZNAA1XD1
- Components: ENGINE
- Summary: sometimes the car randomly stalls out during driving. usually off cold starts if i let it warm up for even 5 minutes it still will stall out sometimes. its not super common id say it does it once every 2 days maybe. the car is also misfiring and ive noticed a large loss of power from the car. it started back in june and i just havent really gotten it fixed yet. usually when im driving itll kind of just buffer and a check engine light is thrown on but it ends up going off after a couple drives.
Scion Xa 2006
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-04
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTKKT624765
- Components: SERVICE BRAKES
- Summary: Symptom: When brakes are applied, car will violently jerk to the left into the path of oncoming traffic. Countersteering to prevent collision results in left front tire skidding with poor braking. Cause: Initially, the suspected cause was a failed right front brake caliper. However, upon investigation, it was found that the ABS braking module was blocking all brake fluid from going to the right front caliper. Solution: ABS braking module must be replaced. Comment: It should be assumed that if one front wheel brake is disabled, then the other could also be disabled without warning resulting in no braking capability at all. On this vehicle, the rear brakes are also controlled by the ABS module.
Scion Fr-s 2016
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-08-30
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JF1ZNAA18G8
- Components: ENGINE
- Summary: There was a recall on the power train system for the 2016 Scion frs models and mines just failed. I was never notified about this recall. Can the recall be reopened
Scion Im 2016
- Date Of Incident: 2023-07-08
- Date Complaint: 2024-07-08
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN:
- Components: POWER TRAIN
- Summary: The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to drive from a complete stop at an intersection, the accelerator pedal was depressed, but the vehicle failed to respond. The contact disconnected the battery for 15 minutes and restarted the vehicle; however, the failure persisted. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was then towed to the parent's residence. The dealer was contacted, and the contact was advised to tow the vehicle to the dealer location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.
Scion Tc 2009
- Date Of Incident: 2024-05-09
- Date Complaint: 2024-05-22
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTKDE167390
- Components: ENGINE
- Summary: My scion TC is using an extreme amount of oil to where I am putting 2-3 quarts in the motor per week. The extreme usage of oil can cause the engine to blow up due to lack of oil staying in the engine. My oil light will flash after couple days indicating low oil. A dangerous situation that can happen is the engine stop working while I'm driving on an interstate and possibly cause a serious accident or even an engine fire. There was a Toyota bulletin on this issue back in 2015. My car was bought in 2013. According to Toyota, they claimed they had sent notice to the address listed under this VIN. We received no such notice and even requested Toyota prove they sent it, but they would not. When I asked them about this case in regard to this issue, they have mentioned Toyota would no longer deal with this because it was past the deadline. How can I be denied for a service bulletin if I never received the notice.
Scion Xb 2008
- Date Of Incident: 2022-03-12
- Date Complaint: 2024-03-12
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTLKE50E081
- Components: UNKNOWN OR OTHER
- Summary: 1. Desperfecto de pintura en el bonete. 2. Problemas de pegamento al subir y bajar las ventanas.
Scion Xb 2005
- Date Of Incident: 2005-06-20
- Date Complaint: 2024-02-27
- Number Of Injuries: 6
- Number Of Deaths: 0
- Crash: 1
- Fire: 0
- VIN: JTLKT324150
- Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
- Summary: I first reported the break, airbag, and acceleration failure on my brand new 2005 Scion XB on June 20, 2005. I only had the Daihatsu/ Toyota two week when a driver in front of me stopped short at a Yield sign forcing me to slam on my brakes. immediately heard the sound of metal snapping and the brake pedal went all the way to the floor. I pumped the pedal to the floor but there was no resistance. The vehicle immediately accelerated, and I struck the rear of Ford Explorer at about 30-35 miles per hour. I suffered catastrophic injuries. I filed complaints at every level of government possible, but no one would investigate my claims. My FDFS complaint dated [XXX] might be the first to accurately report and describe causation regarding of these known defects sold by Toyota/Daihatsu with willful intent to defraud the public by fraudulent concealment of these known Defective Products. Toyota/ Daihatsu's Top Brass had full knowledge of the danger they were selling to the American Public under the Toyota Brand built on Safety. In a criminal conspiracy designed to defraud the U,S. Government by importing and selling 200,000 Scion models 2003, 2004, 2005 without safety crash testing thru Project Genesis. Toyota/Daihatsu didn't just cheat on safety testing on these models they failed to perform any safety crash testing until the model change in 2006 then just included all models 2003, 2004, 2005 into the 2006 rating applying those standards to all models. The information is overt and online just google 2005 XB crash test. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Scion Xb 2009
- Date Of Incident: 2022-01-01
- Date Complaint: 2024-02-05
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTLKE50E291
- Components: ENGINE
- Summary: This vehicle type had a oil consumption recall. My vehicle has never been repaired. The car consumes a lot of oil. I went to my local Toyota dealership to have my car repaired under the recall. They would not honor the repair.. my car is a 2009 Scion xB. The recall goes back to 2016. I bought my car after 2016 with low miles. Don't they have to repair by law ? Can you please help me. I am low income on a disability. I need my car repaired thank you
Scion Xb 2013
- Date Of Incident: 2020-01-10
- Date Complaint: 2023-12-11
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTLZE4FE9DJ
- Components: ENGINE
- Summary: This is a known issue with the 2013 Scion xB and several other models that use the same 2.4L 2AZ-FE engine. A number of Scion owners have reported excessive oil consumption, where the vehicle burns off or consumes engine oil faster than it should. This causes low oil levels which may lead to serious engine damage if not addressed in time. The problem is most noticeable on vehicles with high mileage or older models, as oil consumption can increase over time. In some cases, the excessive oil consumption could be a result of an oil leak, but more commonly, it's due to an engine problem. Possible reasons could include worn piston rings, faulty PCV (Positive Crankcase Ventilation) valve, damaged valve seals or oil sludge build-up. The excess oil is burnt off during combustion, leading to low oil levels. Scion (and Toyota, Scion’s parent company) has acknowledged the problem and extended the warranty on some models to cover the repair of the oil consumption problem. The repairs generally involve the replacement of the pistons and piston rings. But due to my vehicle being over the mileage limit Toyota refuses to fix it
Scion Xb 2011
- Date Of Incident: 2022-12-02
- Date Complaint: 2023-12-06
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTLZE4FEXB1
- Components: UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
- Summary: I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.
Scion Xb 2006
- Date Of Incident: 2023-12-04
- Date Complaint: 2023-12-04
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTLKT334364
- Components: EQUIPMENT
- Summary: No accidents yet related to this issue, several close calls.
Scion Xb 2005
- Date Of Incident: 2023-10-23
- Date Complaint: 2023-11-15
- Number Of Injuries: 2
- Number Of Deaths: 0
- Crash: 1
- Fire: 0
- VIN: JTLKT324150
- Components: AIR BAGS
- Summary: I rolled the car three times and almost died on [XXX]. The airbags did not deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Scion Xb 2012
- Date Of Incident: 2022-04-01
- Date Complaint: 2023-11-15
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JTLZE4FE1CJ
- Components: ENGINE
- Summary: I have to add oil every 500 to 800 miles no visible smoke from engine or exhaust when cold or hot. ???? HELP
Scion Fr-s 2013
- Date Of Incident: 2023-11-13
- Date Complaint: 2023-11-14
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: JF1ZNAA17D1
- Components: FUEL/PROPULSION SYSTEM
- Summary: The fuel pump stopped working. I was driving to work on a busy highway and without any warning my car started slowing down. There were no warning lights or any indication of a problem. I pressed the gas pedal and no response from the motor. I pushed in the clutch and put my 4 ways on and luckily coasted to a spot I could pull off the road at. Once safe and stopped I tried to start the car again and it sputtered and shut off. The car has been running funny on n off for a little bit I didn't think it could be the fuel pump but It seems it was the problem. The pump wasn't inspected by anyone but after replacing it the car was back to normal.
Latest 5 Scion recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 151 recalls involving various Scion models.You can learn more about the model you are interested in by selecting it from the list.
- Model: Scion Xb 2008
- Report Received Date: 2019-10-17
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Model: Scion Xb 2011
- Report Received Date: 2019-10-17
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Model: Scion Xb 2009
- Report Received Date: 2019-10-17
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Model: Scion Xb 2010
- Report Received Date: 2019-10-17
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Model: Scion Xb 2012
- Report Received Date: 2019-10-17
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.