Cadillac problems
Cadillac Motor Car Division, or simply Cadillac, (/ˈkædɪlæk/) is a division of the American automobile manufacturer General Motors (GM) that designs and builds luxury vehicles. Its major markets are the United States, Canada and China. Cadillac models are distributed in 34 additional markets worldwide. Historically, Cadillac automobiles were at the top of the luxury field within the United States, but have been outsold by European luxury brands including BMW and Mercedes since the 2000s. In 2019, Cadillac sold 390,458 vehicles worldwide, a record for the brand.
Cadillac is among the first automotive brands in the world, fourth in the United States only to Autocar Company (1897) and fellow GM marques Oldsmobile (1897) and Buick (1899). It was named after Antoine de la Mothe Cadillac (1658–1730), who founded Detroit, Michigan. The Cadillac crest is based on his coat of arms.
By the time General Motors purchased the company in 1909, Cadillac had already established itself as one of America's premier luxury car makers. The complete interchangeability of its precision parts had allowed it to lay the foundation for the modern mass production of automobiles. It was at the forefront of technological advances, introducing full electrical systems, the clashless manual transmission and the steel roof. The brand developed three engines, with its V8 setting the standard for the American automotive industry.
Cadillac had the first U.S. car to win the Royal Automobile Club of the United Kingdom's Dewar Trophy by successfully demonstrating the interchangeability of its component parts during a reliability test in 1908; this spawned the firm's slogan "Standard of the World". It won the trophy again in 1912 for incorporating electric starting and lighting in a production automobile.
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Cadillac models
Common Cadillac problems
Common Problems with Cadillac Cars
Cadillac is a luxury car brand known for its quality and performance. However, like any mass-produced product, Cadillac vehicles can have issues. Here are some common problems based on complaints from Cadillac owners:
- Suspension Issues: Suspension problems can be common in Cadillac vehicles. Over 380,000 defective Cadillac cars were recalled in 2021 due to suspension issues. The most common symptoms of a suspension problem include rattling, clunking, and an overall lack of stability while driving. If your Cadillac exhibits any of these symptoms, get it inspected as soon as possible.
- Electrical Problems: Cadillacs are known for their impressive array of modern technology, including advanced infotainment systems and driver-assist features. But unfortunately, these cutting-edge systems can be susceptible to electrical issues that cause a variety of problems. Common symptoms include intermittent power loss, faulty navigation, and unresponsive touchscreens. If your Cadillac exhibits these symptoms – and is covered under warranty – you should take it to a certified mechanic as soon as possible.
- Airbag Failure: An airbag failure is one of the most dangerous problems a car can experience. If your Cadillac’s airbags don’t deploy correctly in an accident, they may not be able to provide the protection that you need in an accident. You may receive a recall notice from the manufacturer if there is a recurring issue with your model’s airbag system. If there are problems that can’t be fixed and the airbag defect falls under Cadillac lemon law guidelines, you may be eligible for compensation.
- Paint Issues: If your Cadillac is fading, cracking, or peeling, it could be due to a defective paint job. If you’re experiencing any of these issues, you should have it inspected by a certified technician to determine the root of the problem. This problem needs to be addressed quickly, as the paint can cause costly damage if left unchecked. California’s lemon law does not typically cover paint issues, but you may be eligible for relief through the manufacturer’s warranty.
- Engine Misfiring: Engine misfiring is a common problem that can cause various issues, such as faulty spark plugs or bad fuel injectors. This can lead to noticeable decreases in performance, as well as increased emissions and fuel consumption. If your Cadillac is experiencing engine misfiring, take it to a certified mechanic as soon as possible for warranty repairs.
- Failed Steering Wheel Position Sensor: This issue can cause the steering wheel to lock up while driving, which can be extremely dangerous. If you experience this problem, it's important to have your vehicle inspected and repaired as soon as possible.
- Reduced Engine Power & Check Engine Light On: This issue can be caused by various factors, including faulty oxygen sensors, catalytic converter failure, or engine misfiring. If you experience this problem, it's important to have your vehicle inspected and repaired as soon as possible to avoid further damage.
- Passenger Seat Sensor Failure: This issue can cause the passenger seat airbag to fail to deploy in an accident. If you experience this problem, it's important to have your vehicle inspected and repaired as soon as possible to ensure the safety of your passengers.
- Front & Rear Brake Problems: Brake problems can be common in Cadillac vehicles. Symptoms of brake problems include squeaking or grinding noises, a soft or spongy brake pedal, and reduced stopping power. If you experience any of these symptoms, it's important to have your vehicle inspected and repaired as soon as possible to ensure your safety and the safety of others on the road.
If you're experiencing any of these problems with your Cadillac vehicle, it's important to have it inspected and repaired as soon as possible. If the problem persists and you have gone through multiple attempts to fix it, your vehicle may qualify for a Cadillac buyback or replacement.
Percentage distribution of complaints by Cadillac models
We have analysed all the complaints filed against Cadillac cars and compiled the top 5 most problematic Cadillac models:
Below you can see the percentage distribution of known problems by Cadillac brand.
Distribution of the number of complaints by Cadillac models
We have also compiled a table for you with the number of complaints about specific models of Cadillac cars:
Distribution of Cadillac car problems by type
Based on an anlyse of all Cadillac related complaints and concluded that the most common problems with Cadillac cars are the following:
- Electrical system problems
- Air bags problems
- Exterior lighting problems
- Service brakes problems
- Power train problems
Below is a graph with statistics on all Cadillac vehicle components and the number of complaints about them.
Distribution of the number of complaints where the accident occurred by Cadillac models
A total of 1103 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with fire by Cadillac models
There were a total of 440 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with injuries by Cadillac models
There were a total of 1212 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model.
Distribution of the number of complaints with deaths by Cadillac models
There were a total of 51 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model.
The NHTSA has received 16768 complaints about various vehicle components related to the Cadillac Cadillac. Below are 15 recent complaints about various Cadillac models. In order to research complaints about a particular brand you need to select it from the list of available models above.
List of the last 15 complaints about Cadillac models
Cadillac Xt5 2017
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-27
- Number Of Injuries: 1
- Number Of Deaths: 0
- Crash: 1
- Fire: 0
- VIN: 1GYKNBRS2HZ
- Components: SEAT BELTS
- Summary: i was involved in a front end collision with a car that pulled out in front of me without looking. I ended up T-boning the car at approx. 20-25 MPH. Both myself and my wife were wearing our seat belts. Mine held but the passenger one held only the lap belt part. The shoulder part of the SB allowed her face to go crashing into the dashboard. She ended up with abdominal injuries and head trauma. I took it to the dealer and they say the seat belt will need to be replaced as it is defective. (You think). I can pull on the shoulder strap rapidly and it will not 'catch'.
Cadillac Xts 2014
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-25
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2G61M5S36E9
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2014 Cadillac XTS. The contact stated that his son and wife were driving back home on the highway at an undisclosed speed when all of a sudden they heard a loud sound come from the rear end of the vehicle, this sound continued to persist and so the contacts son proceeded to veer off onto the next exit to park their vehicle in order to inspect where the obnoxious sound had come from. The contact stated that his son had called him to arrive to the scene in order to inspect the vehicle, upon the contact arriving to check out the vehicle, he noticed a clear crack across the narrow flange of the catalytic converter. The contact proceeded to turn on the vehicle and noticed that the check engine light was illuminated, and the exhaust would make an obnoxiously loud noise. The vehicle was taken to an independent mechanic where the vehicle inspected however not diagnosed. The contact was advised that the catalytic converter had a massive crack in it, and that he would have to replace it. The manufacturer was not notified of the failure. The approximate failure mileage was 82,208.
Cadillac Ats 2013
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1G6AA5RA9D0
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and switching gears, the vehicle would not move forward or backward. No warning lights were illuminated. The vehicle was towed to a local independent mechanic and the contact was informed that the failure was possibly related to NHTSA Campaign Number: 14V338000 (Power Train). Another local independent mechanic was contacted for a second opinion and informed the contact that the transmission shifter cable had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in NHTSA Campaign Number: 14V338000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
Cadillac Srx 2011
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-23
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 3GYFNBEY7BS
- Components: VISIBILITY
- Summary: The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof fractured without impact. The fractured panoramic sunroof glass fell in on the contact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,741.
Cadillac Srx 2010
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-23
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 3GYFNDEY9AS
- Components: SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.
Cadillac Lyriq 2024
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-21
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1GYKPPRL2RZ
- Components: BACK OVER PREVENTION
- Summary: Ref: NHTSA ID# 24V589/ GM Recall N242453471 Record shows that the above recall was completed on August 27, 2024. Yesterday while I was reversing my 2024 LYRIQ out of my garage I experienced multiple false automatic braking. Braking was so frequent that, I thought, driving that car at that time was unsafe and pulled it back into the garage and took my other car. It was raining at that time. False braking has happened in the past but not to a point where driving is nearly impossible.
Cadillac Srx 2013
- Date Of Incident: 2024-02-01
- Date Complaint: 2024-10-20
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 3GYFNCE35DS
- Components: EXTERIOR LIGHTING,LANE DEPARTURE
- Summary: Headlights not bright enough too dark to drive at night
Cadillac Escalade 2022
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-18
- Number Of Injuries: 2
- Number Of Deaths: 0
- Crash: 1
- Fire: 0
- VIN: 1GYS3BKL6NR
- Components: AIR BAGS,STRUCTURE,FORWARD COLLISION AVOIDANCE
- Summary: On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the On-Star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediately ran out the fire station to help us. The vehicle just arrived at the collision center on 10/17/2024 and they will begin inspection for repairs. None of my emergency warning lamps or any other lights or messages came on in the vehicle. The vehicle just appeared normal like nothing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Cadillac Xts 2019
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-18
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 2G61M5S3XK9
- Components: AIR BAGS,SEATS
- Summary: The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
Cadillac Srx 2012
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-10-18
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 3GYFNAE36CS
- Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
- Summary: The headlights are very dim It is like driving your vehicle with a flashlight as the lighting. When you turn on bright lights you can see good but your then endangering drivers going the opposite directions It is very dangerous. If you reserch this issue on the internet it is a well lnown problem. How can people drive their cars like this. I did inquire with GM and they said they did at one time reimburse owners to get headlights replaced but that offer expired Well there are people out there driving these Dangerous cars that were not notified of this. I would invite anyone to drive one of these cars and see how bad it is. It is very urgent that someone look at this problem I have seen where there have been recalls over 10 years old . I am trying to get across how DANGEROUS this cars lights are. Please someone look into this Sincerely Sue Lanford Lance Lanford I dont know if NHTSA can or would get the media to film the lighing on these vehicles.
Cadillac Cts 2014
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1G6AX5SX6E0
- Components: SUSPENSION
- Summary: The 2014-2015 CTS-V Model has a safety recall for the exact same safety problem (differential) my 2014 CTS is experiencing. Why is the V series only included in the recall when other 2014-2015 CTS's have the same issues?
Cadillac Cts 2014
- Date Of Incident: 2024-09-16
- Date Complaint: 2024-10-16
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1G6AR5SX0E0
- Components: POWER TRAIN
- Summary: The contact owns a 2014 Cadillac CTS A. The contact stated while driving at approximately 45 MPH she heard an abnormal sound from the rear of the vehicle. The contact stated that it sounded like an amplified road noise. Additionally, the contact stated that there was an intermittent sharp jarring of the vehicle. The contact stated that the vehicle was downshifting to a lower gear independently. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who had diagnosed and determined that the differential was cracked and needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 20V038000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 70,000.
Cadillac Cts-v 2015
- Date Of Incident: 2021-11-16
- Date Complaint: 2024-10-16
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1G6AX5SX3F0
- Components: EQUIPMENT
- Summary: The car was taken to Hutchinson dealership in Macon Georgia, to have the oil changed and when I went to pick up the car the Cue Screen was cracked. I asked being the car was in their possession they should be liable for the repairs. They told me that there was nothing they can do because there was no Warranty. I asked why would the car need a Warranty in there possession. It's been two year and i can't pay to have it repaired. I'm [XXX] and can't afford to have it repaired. Very sad.....
Cadillac Cts 2015
- Date Of Incident: 2021-11-16
- Date Complaint: 2024-10-16
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1G6AX5SX3F0
- Components: EQUIPMENT
- Summary: The car was taken to Hutchinson dealership in Macon Georgia, to have the oil changed and when I went to pick up the car the Cue Screen was cracked. I asked being the car was in their possession they should be liable for the repairs. They told me that there was nothing they can do because there was no Warranty. I asked why would the car need a Warranty in there possession. It's been two year and i can't pay to have it repaired. I'm [XXX] and can't afford to have it repaired. Very sad.....
Cadillac Cts 2017
- Date Of Incident: 2024-07-15
- Date Complaint: 2024-10-15
- Number Of Injuries: 0
- Number Of Deaths: 0
- Crash: 0
- Fire: 0
- VIN: 1G6AR5SX6H0
- Components: POWER TRAIN
- Summary: Rear differential failed on a vehicle with 60,000 miles and required a $4,200 repair. The manufacturer warranty covers up to 70,000 miles, but the age of the vehicle voided the warranty. Five Year manufacturer warranty and the vehicle is 7 years old, but within the mileage. Without the repair the vehicle is worthless, whereas it is worth @$14,000 {Kelly Blue Book}. Checked online and it is not uncommon for this model and the newer CT-5/6 models to have this issue.
Latest 5 Cadillac recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 677 recalls involving various Cadillac models.You can learn more about the model you are interested in by selecting it from the list.
- Model: Cadillac Escalade esv 2023
- Report Received Date: 2024-09-12
- Manufacturer: General Motors, LLC
- Components: SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
- Summary: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
- Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed October 28, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
- Model: Cadillac Escalade 2023
- Report Received Date: 2024-09-12
- Manufacturer: General Motors, LLC
- Components: SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
- Summary: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
- Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed October 28, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
- Model: Cadillac Lyriq 2024
- Report Received Date: 2024-08-08
- Manufacturer: General Motors, LLC
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
- Consequence: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
- Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
- Model: Cadillac Lyriq 2023
- Report Received Date: 2024-08-08
- Manufacturer: General Motors, LLC
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
- Consequence: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
- Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
- Model: Cadillac Xt4 2024
- Report Received Date: 2024-08-01
- Manufacturer: General Motors, LLC
- Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Summary: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
- Consequence: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
- Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
Are you having problems with your Cadillac?