Jeep Grand cherokee problems
The Jeep Grand Cherokee is a range of mid-size SUVs produced by the American manufacturer Jeep. At its introduction, while most SUVs were still manufactured with body-on-frame construction, the Grand Cherokee has used a unibody chassis from the start.
Development
The Grand Cherokee's origins date back to 1983 when American Motors Corporation (AMC) was designing a successor to the Jeep Cherokee. Three outside (non-AMC) designers—Larry Shinoda, Alain Clenet, and Giorgetto Giugiaro—were also under contract with AMC to create and build a clay model of the Cherokee XJ replacement, then known as the "XJC" project. However, the basic design for the Cherokee's replacement was well under way by AMC's in-house designers and the 1989 Jeep Concept 1 show car foretold the basic design.
As AMC began the development of the next Jeep in 1985, management created a business process that is now known as product lifecycle management (PLM). According to François Castaing, Vice President for Product Engineering and Development, the smallest U.S. automaker was looking for a way to speed up its product development process to compete better against its larger competitors. The XJC's development was aided by computer-aided design (CAD) software systems making the engineers more productive. Meanwhile, new communication systems allowed potential conflicts to be resolved faster, thus reducing costly engineering changes, because all drawings and documents were in a central database. The system was so effective that after Chrysler purchased AMC in 1987, it expanded the system throughout its enterprise, thus connecting everyone involved in designing and building products.
The Grand Cherokee thus became the first Chrysler-badged Jeep product. Development work for the new Jeep model continued and Chrysler's employees (after the 1987 buyout of AMC) were eager for a late-1980s release date; however, CEO Lee Iacocca was pushing for redesigned Chrysler minivans, thus delaying the Grand Cherokee's release until late 1992 as an Explorer competitor. Unlike the Explorer, the Grand Cherokee utilized monocoque (unibody) construction, whereas the Explorer was a derivative of the Ranger pickup with a separate body-on-frame. A Dodge-branded version was designed as a precaution should Jeep dealers struggle to handle so many Grand Cherokee units.
The Grand Cherokee debuted in grand fashion at the 1992 North American International Auto Show in Detroit, Michigan. The vehicle that was driven was a Poppy Red Clear Coat 1993 Grand Cherokee ZJ Laredo with a quartz cloth interior and high-back bucket seats. Then Chrysler president Robert Lutz drove Detroit mayor, Coleman Young, from the Jefferson North Assembly Plant on North Jefferson Avenue via a police escort to Cobo Hall, up the steps of Cobo Hall and through a plate glass window to show off the new vehicle. Sales of the 1993 model year Grand Cherokee began in April 1992.
Production of the Grand Cherokee started shortly afterward in the purpose-built Jefferson North Assembly in Detroit, Michigan. European Grand Cherokees are manufactured in Austria by Magna Steyr. The Grand Cherokee "played a significant part in reviving Chrysler's fortunes by moving it into the then-nascent market for high-margin sports utility vehicles."
Upon its introduction, it was the first full-scale manufacture of an automobile in the US using HFC-134a refrigerant in place of HCFC-12 for the HVAC system.
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Jeep Grand cherokee model years
Common Jeep Grand cherokee problems
The Jeep Grand Cherokee is a popular midsize SUV known for its ruggedness and versatility. However, it is not without its share of problems. Here are some of the most common issues reported by hundreds of real owners:
- Temperature Blend and Recirculation Doors Failing: This problem affects the air conditioning system, causing the air conditioning modules not to change or the temperature to be different on one side. The air would blow cold on the passenger side but hot on the driver’s side. The issue can be remedied by replacing the air bend doors, recirculation doors, door links, or sub-assembly housing.
- Engine Won't Turn Over: This problem is caused by the electronic lockup of the wireless control module (WCM) or the Sentry Key Remote Entry Module (SKREEM). If it is the WCM or SKREEM, the remote keyless entry will also fail to work. Replacing the WCM can address the issue.
- Erratic Electronic Shifting: This problem affects the transmission, causing vehicles to be stuck in 'park' or 'neutral' despite shifting gears. The malfunction is due to a manufacturing error that resulted in the part having a loose electrical connection. Problems with the model’s electronic shifting resulted in multiple reported incidents of the vehicle rolling away after the driver has exited the vehicle.
- Stalling Engine: This problem affects the powertrain, causing the engine to stall while driving. This can be caused by a faulty powertrain, which includes the engine and transmission. A faulty powertrain will negatively impact vehicle performance, reliability, and safety.
- Failed Motor Mounts: This problem affects the engine mounts, causing increased vibration and a rougher ride. If the motor mounts break completely, the engine can become misaligned, and parts can be dislodged from your vehicle.
- Power Steering Failure: This problem affects the power steering system, causing difficulty in turning the front wheels of the vehicle. Turning becomes especially difficult when parking or cornering at lower speeds. If your power steering begins to malfunction, take it to the dealer immediately.
- Transmission Shuddering and "Bumping": This problem affects the transmission, causing the vehicle to shudder and "bump" when coming to a stop and general hard shifting. If your Grand Cherokee starts to have these symptoms, expect to write a big check.
- Delaminating Leather and Bubbling: This problem affects the early models (2011-2014) of the Grand Cherokee, where the leather likes to delaminate and bubble.
- Misfire Codes: This problem affects the early V6 models (2011-2014), where misfire codes are somewhat common. Notice I said codes and not misfires, as the reading is usually a sign the car will need new cylinder heads.
- Fail-Prone TIPM Sensors: This problem affects the TIPM sensor, which is responsible for handling a slew of important functions to the car. If it fails, you might experience your lights not working, the fuel pump not turning off, the vehicle stalling randomly, the starter not cranking, your radiator fans not turning on.
These problems are not exhaustive, and other issues may arise with the Jeep Grand Cherokee. However, these are some of the most common problems reported by real owners.
What is the most common problem with a Jeep Grand Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
What are the bad years for the Jeep Grand Cherokee?
2011-2020 Jeep Grand Cherokee problems such as fail-prone TIPM sensors, delaminating leather and cracked cylinder heads are usually found in early model years. The 2014-2017 V6 Grand Cherokee has a finicky 8-speed transmission and the 2013-2017 V8 is known for having a weak water pump.
What is the main problem for a Jeep Cherokee?
Some of the common issues that plague the Jeep Cherokee include engine stalls, transmission problems, and transmission-related recalls.
At what mileage do Jeep Grand Cherokees have problems?
If you want to ask the question - how long do Jeep Grand Cherokees last - it's helpful to know what good mileage for a Jeep Grand Cherokee is. According to bettenhausencdjr.com, a typical Jeep Grand Cherokee should make it to at least 200,000 miles before you see any indication of issues in the system.
Percentage distribution of complaints by Jeep Grand cherokee years
We have researched Jeep problems and analysed all the complaints filed against Jeep Grand cherokee cars and compiled the top 5 most problematic Jeep Grand cherokee model years:
- Jeep Grand cherokee 2005
- Jeep Grand cherokee 2000
- Jeep Grand cherokee 1999
- Jeep Grand cherokee 2011
- Jeep Grand cherokee 2012
Below you can see the percentage distribution of known problems by Jeep Grand cherokee model years.
Distribution of the number of complaints by Jeep Grand cherokee years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Jeep Grand cherokee car problems categorized by type of issue
After analysing all complaints related to Jeep Grand cherokee , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Service brakes problems
- Power train problems
- Hydraulic problems
- Engine problems
The graph below shows statistics for all Jeep Grand cherokee vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Grand cherokee model years
A total of 1948 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Grand cherokee model years
There were a total of 669 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Grand cherokee model years
There were a total of 1471 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Grand cherokee model years
There were a total of 63 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 26641 complaints about various vehicle components related to the Jeep Grand cherokee . Below are the 25 most recent complaints reported for Jeep Grand cherokee vehicles.
Latest 25 complaints
Jeep Grand cherokee 2014
- Date Of Incident: 2024-09-01
- Date Complaint: 2024-11-16
- VIN: 1C4RJFBG5EC
- Components: FUEL/PROPULSION SYSTEM
- Summary: The Jeep has had major issues with the fuel system. The first reported issue is during the fill the filler would click like it was full when it was in the beginning stages of the fill. It ended up soaking me with gasoline and shutting down a gas station for spill. I filed a complaint with the NHTSA and the Vermont Attorney General because the dealerships were not fixing the problem. The fuel tank was finally repaired when the Attorney General got involved. 2024 the Jeep is again having issues with the fuel system. When the tank is filled to capacity it creates gasoline fumes so strong that it infiltrates the cabin and can be detected from the parking lot. It is really scary to keep having issues with the fuel system. I am shocked after reading on the internet so many Jeep owners with fuel system issues that the vehicles are not on recall. I want to report this because it is a safety issue.
Jeep Grand cherokee 2014
- Date Of Incident: 2024-11-03
- Date Complaint: 2024-11-12
- VIN: 1C4RJFCM1EC
- Components: ENGINE
- Summary: While traveling at freeway speeds the engine suddenly died. The vehicle was taken to an independent shop where they confirmed the cause was a connecting rod failure. They commented this is a common failure in the 2014-2016 Jeep grand Cherokee eco diesels along with the same model year dodge ram 1500s. There was no warning signs of this issue and the independent shop stated they have not been able to find a root cause as similar to our case the engine had plenty of oil in it to prevent this issue. During this event I also reviewed the engine temp and oil temps all were well within the normal operating temps. This put others and my own life at risk as we lost complete power. Fortunately I was on a straight stretch and in the far lane so I was able to safely coast to a stop. This could lead to a very different outcome. The component has not been inspected by police or insurance agents as it’s been claimed this is not a covered component under previous FCA extended warranties for a faulty emission system.
Jeep Grand cherokee 2014
- Date Of Incident: 2024-10-28
- Date Complaint: 2024-10-31
- VIN: 1C4RJEBG9EC
- Components: POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
- Summary: My car didn’t move i would put drive and it would park and i would try driving and it didn’t move then it would move and stop again
Jeep Grand cherokee 2016
- Date Of Incident: 2024-10-26
- Date Complaint: 2024-10-27
- VIN: 1C4RJFBMXGC
- Components: FUEL/PROPULSION SYSTEM
- Summary: On October 26, 2024, I stopped at a gas station to pick up a few items, turning my vehicle off before going inside. When I returned about five minutes later, the vehicle wouldn’t start. The fuel pump module wasn’t supplying fuel to the high-pressure pump. Since it wouldn’t start, I left it at the station overnight. The next afternoon, after about an hour of attempts, the fuel pump module finally engaged, and the vehicle started, running normally. This issue had actually occurred once before, about a year ago, while I was pulling out into traffic. At that time, the vehicle stalled, and I had to push it out of traffic and into a nearby parking lot. The fuel pump module was also silent then, indicating it wasn’t functioning. Fortunately, after around five minutes, I was able to restart the vehicle without further issues. The vehicle hasn’t exhibited this issue since—until last night. If you research this problem online, it seems there are other reports of similar incidents with Jeep Grand Cherokees and Ram 1500 models equipped with the EcoDiesel engin
Jeep Grand cherokee 2022
- Date Of Incident: 2024-09-27
- Date Complaint: 2024-10-26
- VIN: 1C4RJYB61N8
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: The battery was recalled due to fire risk, but FSA indicated no repairs is available, and advised driver not to charge the car, and not to park it near any structural. I contacted (1) dealer (2) Chrysler capital (3) Jeep customer service. No body can provide any solution for this matter. I would like to have my leased car returned and get compensated for the months that I have already pre-paid (20 months left).
Jeep Grand cherokee 2023
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-10-25
- VIN: 1C4RJYD67P8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jeep Grand cherokee 2023
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-10-24
- VIN: 1C4RJJBG1P8
- Components: UNKNOWN OR OTHER
- Summary: The software controlling the driver information system on this vehicle is continually having issues. Randomly, the system will stop working with system rebooting while driving. Normal features like hands free phone calls and navigation will stop responding. This leads to driver confusion and takes attention away from driving the vehicle. Also randomly, chimes will bong with no indication of what is happening on the dash or vehicle display. Attempts have been made for an "over the air" software update via Wi-Fi per the owner's manual, but the owner's manual doesn't accurately describe the navigation and software options of the system (menus incorrect, options are non-existent, etc). This car can be frightening when it suddenly acts up in traffic and there is no indication as to what is happening. This has all randomly happened since the car was new and continues to happen. The date below is just an arbitrary date since it happens consistently since new. This has occurred at any speed or mileage.
Jeep Grand cherokee 2023
- Date Of Incident: 2024-09-27
- Date Complaint: 2024-10-24
- VIN: 1C4RJYC60P8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jeep Grand cherokee 2023
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-23
- Number Of Injuries: 1
- VIN: 1C4RJKAG3P8
- Components: SEAT BELTS
- Summary: I have had 2 incidents in which the 2nd row seat belts on either of the end seats fails to release. The first incident resulted in a seat belt being wrapped around the headrest and unable to release. I had to take the car to a mechanic for it be undone resulting in a broken headrest. This was in May 2024. Today the seatbelt was stuck around my child's abdomen. The seatbelt got tighter around his stomach and he tried get out of it. I parked the car and tried to get the seatbelt to release and it refused to. It continued to get tighter and tighter making it difficult to breathe. I had to call 911 for assistance on the side of the road. 2 police officers had to help me lift him and get him free- the entire time the seatbelt refused to release. My son has bruises and scratches from trying to get out and now is terrified to wear a seatbelt. There is something wrong with the mechanism for the seatbelt that does not allow it release. I am now scared that if we are in an accident and the seatbelt tightens across someone's chest or one of my children's neck that I won't be able to get them out in time. This has been reported to Jeep who advised that I fill out this form.
Jeep Grand cherokee 2017
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-23
- VIN: 1C4RJEBG9HC
- Components: UNKNOWN OR OTHER
- Summary: My headrest opened without me being involved in an accident.
Jeep Grand cherokee 2021
- Date Of Incident: 2024-10-09
- Date Complaint: 2024-10-23
- VIN: 1C4RJFLG4MC
- Components: STEERING,SUSPENSION,CHILD SEAT
- Summary: See attached document for complaint.
Jeep Grand cherokee 2018
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-23
- VIN: 1C4RJFAG8JC
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while taking driving from a stop, the vehicle briefly began to accelerate but then suddenly lost motive power. The contact was stuck in the middle of the roadway, where the vehicle failed to restart. The contact stated that while attempting to start the vehicle, there was an audible clicking sound coming from the engine compartment. The Engine STOP/START warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the Engine STOP/START system, resulting in damages to the auxiliary battery and the starter. The contact was informed that the auxiliary battery had a damaged cell, and that the engine starter had a short circuit. The vehicle was not repaired but parts to repair the vehicle were ordered. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Jeep Grand cherokee 2018
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-22
- VIN: 1C4RJEAG7JC
- Components: POWER TRAIN
- Summary: The contact owns a 2018 Jeep Grand Cherokee. The contact stated while coming to a stop, the vehicle lost motive power with the “Shift to Park” message displayed on the instrument panel. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the PCM software had failed and needed to be updated. The vehicle was repaired; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Jeep Grand cherokee 2022
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-22
- VIN: 1C4RJYB61N8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jeep Grand cherokee 2023
- Date Of Incident: 2024-10-08
- Date Complaint: 2024-10-22
- VIN: 1C4RJYB69P8
- Components: ELECTRICAL SYSTEM
- Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? The EV battery, yes How was your safety or the safety of others put at risk? The recall notice list a serious risk (fire) to passengers or other cars and structures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have contacted the dealer three times to get update regards this recall and how to remedy the risk, but every time I am told that a service adviser would contact me, without any update. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Latest 5 recalls Jeep Grand cherokee
The National Highway Traffic Safety Administration (NHTSA) has issued 305 recalls for different components of the Jeep Grand cherokee.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Jeep Grand cherokee 2024
- Report Received Date: 2024-09-27
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence: A vehicle fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
- Model: Jeep Grand cherokee 2022
- Report Received Date: 2024-09-27
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence: A vehicle fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
- Model: Jeep Grand cherokee 2023
- Report Received Date: 2024-09-27
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence: A vehicle fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
- Model: Jeep Grand cherokee 2024
- Report Received Date: 2024-08-08
- Manufacturer: Chrysler (FCA US, LLC)
- Components: CHILD SEAT:VEHICLE TETHER ANCHOR
- Summary: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
- Consequence: A child that is not properly restrained during a crash can have an increased risk of injury.
- Remedy: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
- Model: Jeep Grand cherokee 2023
- Report Received Date: 2024-06-13
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Latest negative Jeep Grand cherokee car reviews
Latest positive Jeep Grand cherokee car reviews
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Vehicle year: 1995
I must say, despite Consumer Reports calling this car unreliable, it has been the best vehicle I have ever owned, even better than my Porsche, BMW, and Mercedes. The only issues I have had were a water pump that blew after a dealer power flushed the system (which was their fault), and a noisy differential after the dealer replaced a $5 seal and messed up the repair. Other than that, this car has been as reliable as a rock. With 127,000 miles, I have not had any other problems with the vehicle. Additionally, it averages 20.4 MPG with combined city and freeway driving! The original tires lasted 95,000 miles and I have never had to get an alignment!
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Vehicle year: 1998
Hey there! You've got a very strong vehicle that can take whatever you can dish out!
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Vehicle year: 1997
I'm so happy with my Jeep! Although I won't brag about my fuel mileage (it's a 2-ton, V6), I can't help but rave about how comfortable and useful it is. I've even used it to move myself and several friends. Despite two major mechanical problems (a cracked exhaust manifold and wonky fuel pump), it runs like a champ. I also love the look of my truck; it has that classic, boxy truck feel that I prefer over the more modern sedan-like designs. Overall, I'm thrilled with my Jeep!
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Vehicle year: 2002
Hi there! I hope you're doing well. I just wanted to let you know that you're doing a really good job!
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Vehicle year: 2009
I'm so glad I chose GC! Don't forget to take a look at all the incentives available. They're very affordable! I traded in my 1995 Tahoe in July and got the clunker rebate.
Are you having problems with your Jeep Grand cherokee?
Amparo Lesch 2024-11-29
Vehicle year: 1999
v8 quad drive, every option. Purdy to some, BUT.... Terrible car.
Junior Kuphal 2024-11-28
Vehicle year: 1997
Jeep was my first American made car out of three cars. Although it was my most expensive and most disappointed investment, it is still fun to drive and has a great look. However, I have had some issues with it, such as brake problems from day one, my horn used to go off for no reason, my check engine light is on for no apparent reason, and my rear differential is shot! I have fixed most of those things and I am intending to sell it right away for a killer price...only $8K.
Michel Volkman 2024-11-24
Vehicle year: 1995
Driving a JGC can be a love/hate experience. Personally, I love driving and admiring my JGC, but I hate having to fix it. If you're someone who doesn't drive many miles (like me - only 6000k per year), enjoys the experience of owning a car, can find a good deal (around $3000), and have AAA, then I would definitely recommend it. However, if you're looking for a more reliable option, I suggest going for a Toyota. While they may not drive as well (with the exception of the new 4Runner), the peace of mind that comes with knowing you can take a long trip without worrying about a breakdown is truly enjoyable. My wife's Subaru is a great example of this. Additionally, I have a Toyota van with 325k miles as a backup, and I trust it way more than my Jeep. That being said, I still absolutely love driving my JGC!
Diego Krajcik 2024-11-23
Vehicle year: 2007
I bought a Jeep with only 3 miles on it. I can relate to the uncertainty of whether the Jeep will accelerate and the windows that seem to have a mind of their own. Unfortunately, the dealership has been unable to reproduce these problems. To add insult to injury, the engine has now 'thrown a rod' and I have been quoted between $7,000-8,000 to get it fixed. I don't have all of my oil change receipts, but I was told the oil was 2 quarts low. The oil was changed just 5 weeks before the engine blew and there were no warning lights. It's frustrating to have spent so much money and not be able to drive the vehicle for more than 3 years. Needless to say, I won't be buying another Jeep product.
Sidney Shanahan 2024-11-20
Vehicle year: 2018
Although I appreciate the design and value of my second Grand Cherokee, I have unfortunately experienced several issues that prevent me from giving it a positive rating. Despite these setbacks, I remain confident in the quality of the vehicle's foundation. However, I have encountered a major electrical failure within the first two months of ownership, which took three trips to the dealer and a month without use to resolve. The root cause was eventually traced to a poor canon plug during production. Additionally, I have experienced two rear seatbelt failures and a software corruption issue that required the replacement of the Uconnect screen. While I have also encountered some issues with the reliability of the Apple CarPlay, I remain optimistic that these issues can be resolved. Overall, I believe that the Grand Cherokee has great potential, but improvements are needed in the electronics department to ensure greater reliability.