2017 Jeep Grand cherokee problems
The Jeep Grand Cherokee is a range of mid-size SUVs produced by the American manufacturer Jeep. At its introduction, while most SUVs were still manufactured with body-on-frame construction, the Grand Cherokee has used a unibody chassis from the start.
Development
The Grand Cherokee's origins date back to 1983 when American Motors Corporation (AMC) was designing a successor to the Jeep Cherokee. Three outside (non-AMC) designers—Larry Shinoda, Alain Clenet, and Giorgetto Giugiaro—were also under contract with AMC to create and build a clay model of the Cherokee XJ replacement, then known as the "XJC" project. However, the basic design for the Cherokee's replacement was well under way by AMC's in-house designers and the 1989 Jeep Concept 1 show car foretold the basic design.
As AMC began the development of the next Jeep in 1985, management created a business process that is now known as product lifecycle management (PLM). According to François Castaing, Vice President for Product Engineering and Development, the smallest U.S. automaker was looking for a way to speed up its product development process to compete better against its larger competitors. The XJC's development was aided by computer-aided design (CAD) software systems making the engineers more productive. Meanwhile, new communication systems allowed potential conflicts to be resolved faster, thus reducing costly engineering changes, because all drawings and documents were in a central database. The system was so effective that after Chrysler purchased AMC in 1987, it expanded the system throughout its enterprise, thus connecting everyone involved in designing and building products.
The Grand Cherokee thus became the first Chrysler-badged Jeep product. Development work for the new Jeep model continued and Chrysler's employees (after the 1987 buyout of AMC) were eager for a late-1980s release date; however, CEO Lee Iacocca was pushing for redesigned Chrysler minivans, thus delaying the Grand Cherokee's release until late 1992 as an Explorer competitor. Unlike the Explorer, the Grand Cherokee utilized monocoque (unibody) construction, whereas the Explorer was a derivative of the Ranger pickup with a separate body-on-frame. A Dodge-branded version was designed as a precaution should Jeep dealers struggle to handle so many Grand Cherokee units.
The Grand Cherokee debuted in grand fashion at the 1992 North American International Auto Show in Detroit, Michigan. The vehicle that was driven was a Poppy Red Clear Coat 1993 Grand Cherokee ZJ Laredo with a quartz cloth interior and high-back bucket seats. Then Chrysler president Robert Lutz drove Detroit mayor, Coleman Young, from the Jefferson North Assembly Plant on North Jefferson Avenue via a police escort to Cobo Hall, up the steps of Cobo Hall and through a plate glass window to show off the new vehicle. Sales of the 1993 model year Grand Cherokee began in April 1992.
Production of the Grand Cherokee started shortly afterward in the purpose-built Jefferson North Assembly in Detroit, Michigan. European Grand Cherokees are manufactured in Austria by Magna Steyr. The Grand Cherokee "played a significant part in reviving Chrysler's fortunes by moving it into the then-nascent market for high-margin sports utility vehicles."
Upon its introduction, it was the first full-scale manufacture of an automobile in the US using HFC-134a refrigerant in place of HCFC-12 for the HVAC system.
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Common 2017 Jeep Grand cherokee problems
The 2017 Jeep Grand Cherokee has been reported to have several common problems, primarily related to the powertrain, transmission, and engine. Here are the details of these issues:
- Powertrain Problems: The powertrain issues on the 2017 Grand Cherokee are a significant concern, as even minor problems might require a month-long wait for repairs.
- Transmission Woes: The 2017 Jeep Grand Cherokee has been reported to have transmission issues, with 190 complaints filed with the National Highway Traffic Safety Administration (NHTSA).
- Electrical Issues: Electrical problems are another common issue with the 2017 Grand Cherokee, with 44 complaints reported on the NHTSA website.
- Faulty Shifter Light Problems: Some 2017 Grand Cherokees suffer from faulty shifter light problems, which can lead to electrical issues with the transmission.
- Recall for Faulty Cruise Control: The 2017 Grand Cherokee has been recalled four times, with the most significant recall affecting nearly five million Dodge, Ram, Chrysler, and Jeep vehicles due to cruise control that wouldn't deactivate.
- Structural and Equipment Issues: Some 2017 Grand Cherokees have reported peeling and bubbling paint, loose body panels, tailgates popping open, and sunroofs exploding.
In summary, the 2017 Jeep Grand Cherokee has several common problems, primarily related to the powertrain, transmission, and engine. Electrical issues, faulty shifter light problems, and structural and equipment concerns also affect this model. These issues can lead to inconvenient and sometimes dangerous situations for drivers, making it essential to address them promptly.
What problems do 2017 Jeep Grand Cherokee have?
Owner Reported Trouble Spots
- Engine Cooling. Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating. ...
- Electrical Accessories. ...
- In-car Electronics. ...
- Climate System. ...
- Brakes. ...
- Drive System. ...
- Exhaust. ...
- Engine Minor.
Do 2017 Jeep Cherokees have transmission problems?
Jeep has announced that 67248 vehicles have been affected by a Transmission recall. A loss of drive can cause a vehicle crash without prior warning.
What is the most common problem with Jeep Grand Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
What is the engine problem on the 2017 Jeep Cherokee?
2017 Jeep Cherokee's Common Issues Include 2.4-liter Engine's Excessive Oil Consumption and Premature Wear. Some major problems faced by the 2017 Jeep Cherokee are particular to the 2.4-liter engine, including oil consumption issues. One owner on Car Complaints reported consuming a quart every 500 miles.
Do 2017 Jeep Cherokees have transmission problems?
Jeep has announced that 67248 vehicles have been affected by a Transmission recall. A loss of drive can cause a vehicle crash without prior warning.
What problems do 2017 Jeep Grand Cherokee have?
Owner Reported Trouble Spots
- Engine Cooling. Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating. ...
- Electrical Accessories. ...
- In-car Electronics. ...
- Climate System. ...
- Brakes. ...
- Drive System. ...
- Exhaust. ...
- Engine Minor.
What is the biggest problem with a Jeep Grand Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
What is the main problem for a Jeep Cherokee?
Some of the common issues that plague the Jeep Cherokee include engine stalls, transmission problems, and transmission-related recalls.
2017 Jeep Grand cherokee car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jeep Grand cherokee problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Electrical system problems
- Power train problems
- Unknown or other problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2017 Jeep Grand cherokee vehicle components and the number of complaints received.
Latest 25 complaints 2017 Jeep Grand cherokee
The NHTSA has received 290 complaints about various vehicle components related to the 2017 Jeep Grand cherokee. Below are the 25 most recent complaints reported for 2017 Jeep Grand cherokee vehicles.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-10-23
- VIN: 1C4RJEBG9HC
- Components: UNKNOWN OR OTHER
- Summary: My headrest opened without me being involved in an accident.
ENGINE PROBLEM
- Date Of Incident: 2024-08-18
- VIN: 1C4RJFBG1HC
- Components: ENGINE
- Summary: The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving 20 MPH, the check engine warning illuminated, and there was an abnormal sound coming from the driver’s side of the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 had misfired and a tune up was needed. The vehicle was repaired but the failure persisted. The vehicle was then taken to a different independent mechanic where it was diagnosed that the cam shaft and both head gaskets needed to be replaced. The vehicle was repaired but while in reverse(R), the vehicle stalled. The vehicle was restarted after three attempts. The vehicle was taken back to the independent mechanic where it was diagnosed that unstated software needed to be updated and reprogrammed. The vehicle was repaired but while stopped at an intersection the vehicle stalled. The vehicle was able to restart after waiting for a while. The vehicle was taken to the same independent mechanic again and was diagnosed and determined that the throttle body needed to be reprogrammed. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-20
- VIN: 1C4RJFBG5HC
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the transmission unexpectedly down shifted into a lower gear. The vehicle was driven to the residence. The contact who is a certified mechanic used an OBD scanner to diagnose the vehicle and retrieved a fault code for transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2023-01-01
- VIN: 1C4RJFBG8HC
- Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
- Summary: Faulty transmission that breaks before 90K miles
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-02
- VIN: 1C4RJFAG1HC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: There is a very serious issue with the mechanical part of these car models that end up having issues with the service shifter. there needs to be a complete recall due to it being a worldwide issue.
TIRES PROBLEM
- Date Of Incident: 2024-08-23
- VIN: 1C4RJFBG4HC
- Components: TIRES
- Summary: Yokohama tornate installed in 2022 plenty of tread left on tire. Driving 20 mph on back road. Driving around a person walking their dog so very slow and rear passenger tire was in the middle of the road. Tire pressure is emptied completely for no reason. Upon inspection found tire blew out at side wall. Large 4-6” crack from mid sidewall to tread. Driving back from beach in Maine. Drove up to Maine from NH then half way back when this happened.
SEATS PROBLEM
- Date Of Incident: 2024-08-07
- VIN: 1C4RJFAG3HC
- Components: SEATS
- Summary: When using the heated seat feature, there was a faint electrical smell. It got worse after about 5 minutes. I shut the heated seats off and the smell started to disappear. I read some jeep forums and this seems a common issue in the jeeps with suede & leather seats for there to other be an electrical short, or “hot spot” on a certain part.
SEATS PROBLEM
- Date Of Incident: 2024-07-29
- VIN: 1C4RJEBG4HC
- Components: SEATS
- Summary: The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the front passenger's seat headrest deployed. The contact's minor child was seated in the rear seat was struck by fragments. The contact stated that the fragments landed in the minor child's lap. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,455.
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-06-06
- Crash: 1
- VIN: 1C4RJFBG7HC
- Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest. The contact confirmed by looking down if in fact her foot was on the brake pedal and it was during the incident. As a result, the contact crashed into the waiting room of a building. The contact remained depressing the brake pedal and shifted into reverse however her head hit the headrest again. The contact then attempted to shift into the park position but the vehicle continued to accelerate on its own and crashed into a parked Mercedes-Benz and then crashed into the rear door of a parked vehicle where the vehicle came to a stop. During the incident, the Anti-Braking System did not engage. The air bags did not deploy. The driver sustained a concussion and neck injury which later required medical treatment. The vehicle was destroyed and towed away. A police report was filed. The cause of the failure was not determined. The local dealer was notified of the crash but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 67,500.
ENGINE PROBLEM
- Date Of Incident: 2024-06-03
- VIN: 1C4RJEAG9HC
- Components: ENGINE
- Summary: VVL solenoid was faulty, and seems to be a common problem with 2017 Jeep Grand Cherokee. Replaced coils, spark plugs and VVL solenoids.
ENGINE PROBLEM
- Date Of Incident: 2024-06-27
- VIN: 1C4RJFBG6HC
- Components: ENGINE
- Summary: The oil filter housing in the Jeep Grand Cherokee is known to have serious problems and safety concerns. The Pentastar oil filter housing used in these vehicles can crack and warp due to heat exposure and this can lead to serious oil leaks. Despite knowing about this issue, the company has never issued a recall, instead, they have discontinued the production of the Pentastar and redesigned the oil filter housing for newer vehicle models. This oil filter housing is prone to so many issues mainly because it is made from plastic, not a metal that can withstand high engine temperatures. My mechanic is replacing the plastic housing now with an Aluminum one that will withstand the heat and pressure needed to hold up. He told me that it has been a major issue for several years now and he has personally changed several of these out over the years. At one point he said it was such a big issue that he couldn't get parts to repair numerous vehicles that ended up sitting in his lot for a long time until parts become available. Everything I read online suggests that this is a major issue and one that people can't understand why Jeep has not been ordered to recall the wrongly designed housing. The safety issue on this one is potential breakdowns on highways where oil will make roadways slick and cpould also start an oil fire when oil starts to spray on the hot engine. Stranded cars will be parked on the sides of the road posing a risk to them and the other cars on the roads as well I didn't even know about the issue or that mine was failing until I had it in the shop to replace a leaking motor mount. It was during this work that they noticed the issue with the housing and told us that we need to replace it very soon. We decided to change it out and incur another 650.00 in repairs.
ENGINE PROBLEM
- Date Of Incident: 2024-06-05
- VIN: 1C4RJEBG5HC
- Components: ENGINE
- Summary: A day after I bought my 2017 Jeep Grand Cherokee Limited my oil cooler spilt and oil went into my hole cooling system. Rock Top Chrysler said $5200.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-05-07
- VIN: 1C4RJEAG9HC
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: 2017 Jeep grand Cherokee, 103k miles. I purchased my car new for around $45,000. All maintenance was done on time. Oil cooler assembly went out, then head gaskets, now I need a new engine. At 103k miles !Jeep has done nothing other than tell me sorry that will be $15,000 to repair. My engine is doing that loud clicking sound everyone is talking about. I’ve spoken with countless people this has happened to, some as early as 49k miles. There are videos online of mechanics bragging about how much money these engines are making them in repairs. Yet Stellantis still refuses to take responsibility for their 3.6L Pentastar V6 engine issues. Even though there is a current class action against them for it. There are full YouTube videos from mechanics explaining exactly why the 3.6L Pentastar V6 engine fails and still Stellantis chooses to take more money from consumers to fix/replace their faulty engine. Now onto functionality of my vehicle, the start/stop engine problems I see people complaining about on here are real. The first thing I did when I got into my car was turn OFF my start/stop system. 20% of the time my system worked properly when left on. The rest of the time it was dangerous. The car would shut off when hitting the breaks and stall. I would be stuck on the freeway having to restart my car. I’m lucky it never caused an accident but it is terrifying being in the middle of the street and your car just shutting off and engaging the parking break and stuck in neutral. It’s happened more times than I can count, stop lights were where my car shut off most commonly. Usually would result in cars honking and people screaming to get out of the way while I scramble to get my car to turn back on. Over all, I’m so disappointed in this company and how it chooses to treat its consumers.. I was forever a Jeep owner until this week.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-05-02
- VIN: 1C4RJFBG7HC
- Components: POWER TRAIN,ENGINE
- Summary: My 2017 Jeep Grand Cherokee would not start. The power connection on the starter burned and I could smell smoke emanating from the vehicle. My jeep required a tow to a local garage to be fixed. Upon my Mechanic examining my vehicle, he discovered the engine also had a blown head gasket. To fix these issues is estimated to cost $5k - $6k. My jeep only has 82,000 miles on it.
ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-04-27
- VIN: 1C4RJFLG5HC
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION
- Summary: The component is known to fail on jeep forums weather it fails completely or was not installed properly and may loose its functionality. The event is when towing a trailer and reversing the car will see the trailer as an obstruction and will engage the brakes. The car is alleged to have an automatic system that when towing is supposed to turn the parking assist sensors off to prevent the event occuring. If that system isn't present there is a button that should allow you to turn the parking system off which it does for about two seconds and start backing up the trailer, then it will automatically turn back on and see the trailer and lock the brakes up which is jarring and startling to say the least. I am fairly certain this could cause an accident if it hasn't already.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2022-02-01
- VIN: 1C4RJEAG7HC
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: I have replaced the water pump three times costing me close to $1000.00. No warning light has came on only the smell when it is leaking that my fiancé recognizes. So in this case do I have to wait until it starts to overheat and I am stranded on the side of the road? Why am I replacing an obvious faulty part? I also know that I am not the only jeep owner within the year of mine that has had this problem that Jeep doesn’t recognize? If needed I can provide copies of my receipts and dealership paperwork. Also why are the new water pumps protected with a warranty? Each water pump I had installed could have defects.
SUSPENSION PROBLEM
- Date Of Incident: 2024-04-21
- VIN: 1C4RJFLT3HC
- Components: SUSPENSION
- Summary: The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound emanating from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Notice: T72 (Suspension). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2020-10-12
- VIN: 1C4RJFLG6HC
- Components: POWER TRAIN
- Summary: The rear differential keeps failing has been replaced 5 times in 3 years. When it fails it causes a lot of the safety features to disable, additionally it greatly affects the stability and handling of the vehicle. When this fails it’s an extremely difficult time driving the jeep and it’s quite dangerous due to the car not being stable.
SERVICE BRAKES,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-04-17
- VIN: 1C4RJFLG5HC
- Components: SERVICE BRAKES,BACK OVER PREVENTION
- Summary: Bought my Jeep used in Sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first I wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , I would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky I discovered this before I left my property. What if I was in a busy place, road, parking lot, etc. So I do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, I found numerous instances of many Mopar vehicles, like my Jeep GC, Dodge Durango, Chrysler Pacifica, etc. who have had the same exact issue when they try to tow something and cannot turn off the Park Assist feature to back up with a trailer attached. I also called the FCA US Customer Service line to tell them about this and they said they had never heard of this problem. Yet in the many forums I found where people have posted about this issue, they have had to get software update done on the Park assist module to fix this issue. So it is known, but FCA is not admitting to it being an issue. This should be a recall, or if nothing else, considered a necessary upgrade. Also found you have a report in your system already on this issue and I found a Jeep service bulletin related to this issue as well. I will see what the dealer says tomorrow.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-03-18
- VIN: 1C4RJEBG2HC
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-07-14
- VIN: 1C4RJFAG7HC
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-01-05
- VIN: 1C4RJFCTXHC
- Components: ELECTRICAL SYSTEM
- Summary: Upon acceleration, the dash lights flicker or fully goes out for a few seconds, passenger side window constantly rolls down on its own, sunroof will not close fully if in an open position, car horn becomes very faint. Had car checked & explanation from the professional to all this, is that it could be the fuse box or alternator. Fuse box has been replaced, yet problem is still occurring. Alternator will be next & hopefully it fixes this problem as it is a hazard especially while carrying children in the vehicle.
STEERING,POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-21
- VIN: 1C4RJFBG0HC
- Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
- Summary: UNKNOWN needs to be diagnosed
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-13
- VIN: 1C4RJFCG2HC
- Components: UNKNOWN OR OTHER
- Summary: -Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckily. (IF it was a hotter day out and the moon roof was opened all that glass would've exploded and could've injured the driver or even lead to the driver to cause an accident. -not that i have heard of while getting this repaired. -not yet, i'm working on getting a claim done. -no warning that the moonroof glass was going to explode
POWER TRAIN PROBLEM
- Date Of Incident: 2023-09-26
- VIN: 1C4RJFCT9HC
- Components: POWER TRAIN
- Summary: Transmission or transmission control module issue. Vehicle has an issue shifting between 3rd and 4th gears on a regular basis. Vehicle also does not shift into reverse at times and the R light just flashes. When vehicle finally shifts it jolts the vehicle very hard into gear. I have heard of multiple people with this same model vehicle having this same issue.
2017 Jeep Grand cherokee recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2017 Jeep Grand cherokee.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: ENGINE AND ENGINE COOLING
- Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Consequence: An engine stall can increase the risk of a crash.
- Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
- Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
- Consequence: Combustion in the intake manifold can increase the risk of a fire.
- Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Manufacturer: Accessible Technologies, Inc.
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
- Consequence: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
- Consequence: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Negative 2017 Jeep Grand cherokee car reviews
Positive 2017 Jeep Grand cherokee car reviews
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I couldn't help but wonder after reading some of the other reviews. This is actually my second Grand Cherokee, having upgraded from a 2015 GC Laredo which my daughter and son-in-law are currently driving with over 50,000 miles and no issues. The positives are that it has a smooth ride with more than adequate acceleration, a very comfortable and luxurious interior, and the 4WD works great when I need it. I've even used it to pull out some trees at my ranch and the rhino (color and name) didn't even flinch. I absolutely love driving it. The only negative is that the Uconnect system can be a bit buggy when connecting with the app. I need to start it up every time I get in the vehicle and sometimes my Pandora or Slacker apps will just stop. The iHeart app also won't connect to many stations. It's hard to believe that this type of vehicle was not equipped with Android Auto. However, these are minor issues that are easily remedied by playing off my phone's Bluetooth or listening to my USB which has almost 5000 songs. I love this vehicle and plan to keep it for a long while. It's been almost 4 years now and my wife has even taken a liking to the Rhino and is using it as her daily driver. With over 50,000 miles, it still runs like a champ and idles so smoothly that I sometimes forget it's on.Aside from maintenance and the very minor previous issues (Uconnect, one squeaky mirror), the only thing you have had to do is replace the tires. Love it!!
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3 years not a single thing has gone wrong! It has all the latest tech stuff. Rides great. Turning my lease into purchase!!
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I've always owned 4x4 trucks, but I recently purchased a 2017 Grand Cherokee Trailhawk for better gas mileage. Living in the mountains, I often drive down mud/gravel roads with occasional snow. Recently, we experienced historic levels of snow in the Santa Cruz mountains. I drove through 3-4ft of powder in Snow Mode (off road 2) for miles on ridgetop precipices, and it was like driving a snowmobile. This experience only adds to the already 5-star review I would give this vehicle on all levels. It goes through mud like a truck, rock climbs, etc. but also looks amazing cleaned up. The handling is excellent on windy mountain roads, and the acceleration is quick. The interior is luxurious, and mine is fully loaded with leather and spacers, which enables bigger off-road tires. I love it and will keep it, but I will also get a truck again.
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I really appreciate this Jeep. The 8.4 Nav screen and radio system are fantastic and very user-friendly. They worked perfectly right off the lot! The menus inside are intelligently laid out.
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I really love my jeep
Additional sources
More sources of information about 2017 Jeep Grand cherokee problems:
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2017 Jeep Grand Cherokee Reliability - Consumer Reports
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2017 Jeep Grand Cherokee Problems and Complaints - 5 Issues
Problem with your 2017 Jeep Grand Cherokee? Our list of 5 known complaints reported by owners can help you fix your 2017 Jeep Grand Cherokee.
Other years of Jeep Grand cherokee
Are you having problems with your 2017 Jeep Grand cherokee?
Noe Kozey 2024-10-10
Hi there! I recently had to lease a new car and decided to go with the Jeep Overland model. It had all the options I was looking for, especially the safety features which were a top priority for me. However, I did notice a few issues with the car. The auto restart feature caused some power loss or over acceleration, and the transmission shifted quite hard at times. Additionally, the heated seats didn't seem to work properly and the outside temperature gauge appeared to be faulty. Despite these issues, I'm still hopeful that things will improve and I'm looking forward to enjoying my new car. Thanks for listening!
Cullen Lueilwitz 2024-08-11
I have owned 6 Jeep Grand Cherokees in the past and when my last one had a head gasket issue at just over 200,000 miles, I decided to purchase a certified preowned 2017 model. However, I have been disappointed with the design of this car and after just two weeks, I am already looking for a replacement. The engine hum is excessively loud, causing discomfort especially at low speeds. The radio sound quality is poor and the hands-free feature is practically unusable. The UConnect system intermittently flips back to the phone and shuts off. Additionally, the controls for important features such as the radio and climate control require multiple steps and the information displayed is too small to read comfortably. The interior design lacks storage space for everyday items such as phones, change, and lipstick. The storage on the doors is too narrow and deep, making it difficult to retrieve anything placed inside. The seats are also hard and uncomfortable. The car has failed to start every morning and has required a jump start every day since I brought it home. Despite the dealer's efforts, the issue remains unresolved. The aerodynamics of the car are also poor, creating an echo chamber effect. This is the first car in 54 years of driving and more than 30 years of owning Jeeps that I have disliked. I am already shopping for a replacement vehicle, as I spend an average of 4 hours a day in a car and I find myself dreading getting into this one.
Camron Robel 2024-07-25
At 90,000 miles, unfortunately, one of the valves failed which cost me $1,200 to repair. However, the car is otherwise good. The brakes are a typical mopar (meaning they shake when you hit the pedal).
Albert Wyman 2024-07-03
The vehicle experienced difficulty starting in the garage, which may have been caused by RFI from the connected garage door opener. Despite the issue being reported by multiple individuals, including myself, the dealership was unable to provide a solution after 14 visits in 18 months. While the Uconnect system had some connectivity issues resulting in dropped calls, the Hemi engine provided an enjoyable driving experience. It is worth noting that the engine requires mid-grade gasoline and has a fuel economy of 20mpg. Overall, the vehicle's performance is commendable despite the challenges faced.
Armani Durgan 2024-06-08
In 2017, I purchased a new Jeep Grand Cherokee Laredo with the cold weather package during Labor Day weekend. As a resident of ND, I deemed it necessary to have a block heater. Unfortunately, I encountered a few issues with the vehicle. The heater motor/blower unit started having trouble in October, only 40 days after purchase and under 3000 miles. During the first snowstorm of the year, I was unable to defrost my front windshield. Although it was replaced under warranty, it took two different dealerships and a customer complaint to resolve the issue. Another issue I faced was with the factory autostart, which had extremely poor range and was not starting the vehicle. I was informed that after three consecutive starts, it automatically disables itself from being started until you are inside the vehicle. However, this was happening every other time I tried to start it, not after three starts. The dealership informed me that they couldn't recreate either issue and that it was operating as designed. Currently, I am dealing with a third issue where the vehicle will randomly shut off while driving. The engine shuts off, and all exterior lights/dash go out without any prior warning or indication of an issue. This issue left me stranded, and I had to tow it to the dealership at the end of January 2018. Although the manufacturer claims to care for my safety, they won't admit that this is unsafe to drive. I have tried working with the dealership and Jeep's customer resolution team, but so far, I have received nothing but misinformation and bully tactics from both parties. Unfortunately, I am unable to file for a Lemon buyback because they are all considered separate issues. The North Dakota Lemon Law needs an update, and the Chrysler Fiat program could be better. However, I remain confident that a resolution will be reached soon.If these issues were resolved, it would be a great vehicle. The stress from the repairs is due to the incompetence of the dealerships and poor customer service by the manufacturer. This experience has led me to decide not to purchase another Chrysler Fiat product in the future.