2023 Jeep Grand cherokee problems
The Jeep Grand Cherokee is a range of mid-size SUVs produced by the American manufacturer Jeep. At its introduction, while most SUVs were still manufactured with body-on-frame construction, the Grand Cherokee has used a unibody chassis from the start.
Development
The Grand Cherokee's origins date back to 1983 when American Motors Corporation (AMC) was designing a successor to the Jeep Cherokee. Three outside (non-AMC) designers—Larry Shinoda, Alain Clenet, and Giorgetto Giugiaro—were also under contract with AMC to create and build a clay model of the Cherokee XJ replacement, then known as the "XJC" project. However, the basic design for the Cherokee's replacement was well under way by AMC's in-house designers and the 1989 Jeep Concept 1 show car foretold the basic design.
As AMC began the development of the next Jeep in 1985, management created a business process that is now known as product lifecycle management (PLM). According to François Castaing, Vice President for Product Engineering and Development, the smallest U.S. automaker was looking for a way to speed up its product development process to compete better against its larger competitors. The XJC's development was aided by computer-aided design (CAD) software systems making the engineers more productive. Meanwhile, new communication systems allowed potential conflicts to be resolved faster, thus reducing costly engineering changes, because all drawings and documents were in a central database. The system was so effective that after Chrysler purchased AMC in 1987, it expanded the system throughout its enterprise, thus connecting everyone involved in designing and building products.
The Grand Cherokee thus became the first Chrysler-badged Jeep product. Development work for the new Jeep model continued and Chrysler's employees (after the 1987 buyout of AMC) were eager for a late-1980s release date; however, CEO Lee Iacocca was pushing for redesigned Chrysler minivans, thus delaying the Grand Cherokee's release until late 1992 as an Explorer competitor. Unlike the Explorer, the Grand Cherokee utilized monocoque (unibody) construction, whereas the Explorer was a derivative of the Ranger pickup with a separate body-on-frame. A Dodge-branded version was designed as a precaution should Jeep dealers struggle to handle so many Grand Cherokee units.
The Grand Cherokee debuted in grand fashion at the 1992 North American International Auto Show in Detroit, Michigan. The vehicle that was driven was a Poppy Red Clear Coat 1993 Grand Cherokee ZJ Laredo with a quartz cloth interior and high-back bucket seats. Then Chrysler president Robert Lutz drove Detroit mayor, Coleman Young, from the Jefferson North Assembly Plant on North Jefferson Avenue via a police escort to Cobo Hall, up the steps of Cobo Hall and through a plate glass window to show off the new vehicle. Sales of the 1993 model year Grand Cherokee began in April 1992.
Production of the Grand Cherokee started shortly afterward in the purpose-built Jefferson North Assembly in Detroit, Michigan. European Grand Cherokees are manufactured in Austria by Magna Steyr. The Grand Cherokee "played a significant part in reviving Chrysler's fortunes by moving it into the then-nascent market for high-margin sports utility vehicles."
Upon its introduction, it was the first full-scale manufacture of an automobile in the US using HFC-134a refrigerant in place of HCFC-12 for the HVAC system.
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Common 2023 Jeep Grand cherokee problems
The 2023 Jeep Grand Cherokee has been reported to have several common problems based on complaints from owners. These issues range from wireless and wired Apple CarPlay failures, unreliable Bluetooth connectivity, and inaccessible navigation. This can be a significant safety concern, especially when driving at highway speeds and being unable to pull over or get off the highway.
Another issue reported is the failure of the rear coil springs, intermediate drive shaft, and camera, all of which have had recalls.
Some owners have reported that the lane departure assist light comes on frequently, indicating that the system requires service. Despite taking the vehicle to the dealership multiple times, technicians have been unable to reproduce the issue, leaving the owner without a resolution.
Computer glitches have also been a common problem, with instances of the vehicle shutting off while driving, the computer crashing and restarting, and the Jeep App not working.
The HVAC system has been reported to cause issues when someone in the back sets a different temperature than the front, causing the fans to run at full blast, leading to discomfort for the occupants.
Jeep is taking steps to address these issues, including reaching out to vehicle owners directly, notifying them about the recalls, and offering free inspections and repairs at dealerships. However, it is essential for owners to be proactive in addressing these problems to ensure their safety and the reliability of their vehicle.
What are the most common problems with the 2023 Jeep Grand Cherokee?
Owner Reported Trouble Spots
- In-car Electronics. Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display. ...
- Body Hardware. ...
- Exhaust. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Brakes. ...
- Climate System. ...
- Engine Electrical.
What is the biggest problem with a Jeep Grand Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
Is there a recall on 2023 Jeep Grand Cherokee?
Chrysler is recalling more than 330,00 Jeep Grand Cherokees because of a steering wheel issue that may cause drivers to lose control of their vehicles. The recall is for 338,238 of Chrysler's 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.
What is the suspension problem on the 2023 Jeep Grand Cherokee?
Jeep is recalling over 338,000 2021 through 2023 Grand Cherokee L and 2022 through 2023 Grand Cherokee SUVs because a suspension component could break and cause a wheel to detach and fall outward from the vehicle.
What are the most common problems with the 2023 Jeep Grand Cherokee?
Owner Reported Trouble Spots
- In-car Electronics. Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display. ...
- Body Hardware. ...
- Exhaust. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Brakes. ...
- Climate System. ...
- Engine Electrical.
What is the biggest problem with a Jeep Grand Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
Is the Jeep Cherokee reliable in 2023?
We expect the 2023 Cherokee will have about average reliability when compared to the average new car. This prediction is based on data from 2021 and 2022 models, plus the Jeep brand scores.
What is the suspension problem on the 2023 Jeep Grand Cherokee?
Jeep is recalling over 338,000 2021 through 2023 Grand Cherokee L and 2022 through 2023 Grand Cherokee SUVs because a suspension component could break and cause a wheel to detach and fall outward from the vehicle.
2023 Jeep Grand cherokee car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jeep Grand cherokee problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Suspension problems
- Unknown or other problems
- Steering problems
- Forward collision avoidance problems
The graph below shows statistics for all 2023 Jeep Grand cherokee vehicle components and the number of complaints received.
Latest 25 complaints 2023 Jeep Grand cherokee
The NHTSA has received 205 complaints about various vehicle components related to the 2023 Jeep Grand cherokee. Below are the 25 most recent complaints reported for 2023 Jeep Grand cherokee vehicles.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-25
- VIN: 1C4RJYD67P8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-27
- VIN: 1C4RJYC60P8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 1C4RJJBG1P8
- Components: UNKNOWN OR OTHER
- Summary: The software controlling the driver information system on this vehicle is continually having issues. Randomly, the system will stop working with system rebooting while driving. Normal features like hands free phone calls and navigation will stop responding. This leads to driver confusion and takes attention away from driving the vehicle. Also randomly, chimes will bong with no indication of what is happening on the dash or vehicle display. Attempts have been made for an "over the air" software update via Wi-Fi per the owner's manual, but the owner's manual doesn't accurately describe the navigation and software options of the system (menus incorrect, options are non-existent, etc). This car can be frightening when it suddenly acts up in traffic and there is no indication as to what is happening. This has all randomly happened since the car was new and continues to happen. The date below is just an arbitrary date since it happens consistently since new. This has occurred at any speed or mileage.
SEAT BELTS PROBLEM
- Date Of Incident: 2024-10-23
- Number Of Injuries: 1
- VIN: 1C4RJKAG3P8
- Components: SEAT BELTS
- Summary: I have had 2 incidents in which the 2nd row seat belts on either of the end seats fails to release. The first incident resulted in a seat belt being wrapped around the headrest and unable to release. I had to take the car to a mechanic for it be undone resulting in a broken headrest. This was in May 2024. Today the seatbelt was stuck around my child's abdomen. The seatbelt got tighter around his stomach and he tried get out of it. I parked the car and tried to get the seatbelt to release and it refused to. It continued to get tighter and tighter making it difficult to breathe. I had to call 911 for assistance on the side of the road. 2 police officers had to help me lift him and get him free- the entire time the seatbelt refused to release. My son has bruises and scratches from trying to get out and now is terrified to wear a seatbelt. There is something wrong with the mechanism for the seatbelt that does not allow it release. I am now scared that if we are in an accident and the seatbelt tightens across someone's chest or one of my children's neck that I won't be able to get them out in time. This has been reported to Jeep who advised that I fill out this form.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-08
- VIN: 1C4RJYB69P8
- Components: ELECTRICAL SYSTEM
- Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? The EV battery, yes How was your safety or the safety of others put at risk? The recall notice list a serious risk (fire) to passengers or other cars and structures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have contacted the dealer three times to get update regards this recall and how to remedy the risk, but every time I am told that a service adviser would contact me, without any update. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-01-31
- VIN: 1C4RJYE67PC
- Components: POWER TRAIN,ENGINE
- Summary: On 1/31/24, while merging onto a highway(approx 45 mph), I accelerated into the lane in front of a truck. As I pressed the gas pedal nothing happened. The engine did not rev and I did not accelerate. I swerved on to the shoulder and coasted for several hundred feet and came to a stop. I put the car in park, turned off the vehicle and restarted it. Operated normally after that. The second instance of loss of motive power was on 3/11/24. Turning right on a residential street (approx 15 mph), the car demonstrated the exact same issue. In both cases no warning lights or messages came up, and the 'fix' was the same. Starting approximately 6/15/24 the vehicle began displaying the message "Electric Mode Temporarily Unavailable" while driving. I would experience a loss of motive power temporarily, coast for 5-10 seconds, the vehicle would switch to 'gas mode' and the combustion engine would take over.This happened between 15-20 times over the following 2 months. I was told by the dealership they couldn't do anything about it unless I had video or picture proof of the issue. I obtained both and was told the dealership would no longer take my vehicle in for repairs, only scheduled maintenance. The videos I have are over the size limit however I will include a pic of the dashboard when it happens. I have multiple videos and pictures as well if needed.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-20
- VIN: 1C4RJYD6XP8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-30
- VIN: 1C4RJYB65PC
- Components: ELECTRICAL SYSTEM
- Summary: Recall. High voltage battery failure. Fire Hazard .. told not to park inside or charge vehicle. Life Safety Hazard
SEATS PROBLEM
- Date Of Incident: 2024-09-09
- VIN: 1C4RJYE63P8
- Components: SEATS
- Summary: I was driving my kids to school when the driver seat moved forward on its own and pushed me against the steering wheel. I was able to remain calm and thankfully and move the seat back. Very scary.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-10
- VIN: 1C4RJYC63P8
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.
SEAT BELTS PROBLEM
- Date Of Incident: 2024-07-15
- Components: SEAT BELTS
- Summary: The contact owns an Evenflo Car Seat, Model number 37312370, Model Type: Gold Shyft Dual Ride. The manufacturing date was unknown. The car seat was being utilized in a 2023 Jeep Grand Cherokee. The contact stated that the safety seat belt buckle was easily opened. The contact stated that her 10 month old daughter was able to easily unbuckle her self from the restraints. The failure occurred inside of the vehicle. The child was in the car seat at the time of the failure. The manufacturer was made aware of the failure.
STEERING PROBLEM
- Date Of Incident: 2024-09-23
- VIN: 1C4RJKAG7P8
- Components: STEERING
- Summary: For the second time since the vehicle was purchased EPS failed. The first time there were other issues and errors. The car cannot safely be driven under these conditions. When taken to the dealer they say they cannot recreate the issue and then it is drivable. Our concern is that these issues are not being properly logged and there is a serious electrical defect in the car that could result in a failure while it is being driven. Since there is "no trouble found" it does not need to be logged by the dealer and information will never reach the OEM to note an issue and drive recalls or corrective quality actions.
SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-09-21
- VIN: 1C4RJHAG3PC
- Components: SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
- Summary: The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic. This has happened several times and we no longer feel safe driving. Luckily no one has been behind us when it happens otherwise I feel a crash would be unavoidable. The vehicle has now been to the dealer twice with no repairs made. The techs are always unable to duplicate the concern. Last time this happened my wife was driving around 40mph when the crash warning message flashed and stopped the vehicle. (no one was in the way).
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-16
- VIN: 1C4RJHBG2PC
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving approximately 65 MPH, the vehicle was shaking severely, vibrating, and bucking, causing the driver to almost lose control of the vehicle. The vehicle started losing motive power and stalled. During the failure, the "Power Steering" and "Power Brake" failure warning lights were illuminated. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The contact stated that the secondary battery was previously replaced due to a failure with starting the vehicle. The failure mileage was 44,000.
ENGINE PROBLEM
- Date Of Incident: 2023-09-29
- VIN: 1C4RJJDG9P8
- Components: ENGINE
- Summary: Engine Mounts are faulty / victim of design fault. I have had my engine mounts replaced twice within the first 7,000 miles of ownership (at 3,825 miles and again at 6,583 miles). Per my service advisor this is a common issue with all Grand Cherokee models and he anticipates the need to replace them again.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-14
- VIN: 1C4RJYE62P8
- Components: SERVICE BRAKES
- Summary: I was on my driveway getting ready to park and the parking brake engaged by itself. I came out of the car because I thought I had a flat but once I got back in the car, I saw the brake line was on. I called a friend with the same car and told him what happened. He told me to step on the brake and release the parking brake. I asked him where it was because I've never used it before. I did as he says and released the parking brake. This could have been catastrophic if I was on the freeway or driving on surface streets. I do not feel safe driving this vehicle anymore.
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-09-10
- VIN: 1C4RJKBG2P8
- Components: STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE
- Summary: Massive alerts, on and off every few miles, then power steering locked out when pulling into an intersection. Almost was hit. Luckily, I was able to put the car in reverse and back into the side street. This needs immediate attention. Had the vehicle towed to dealer.
SUSPENSION PROBLEM
- Date Of Incident: 2023-09-01
- VIN: 1C4RJHAG6PC
- Components: SUSPENSION
- Summary: The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was parked in the garage, he noticed that the rear coil spring was on the ground. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the rear coil springs needed to be replaced. The vehicle was repaired, but the failure recurred. While walking away from the parked vehicle, there was a popping sound and a bang coming from the vehicle. The contact then saw that the rear coil spring had detached and was rolling down the driveway. The vehicle was towed to the same local dealer. The contact stated that the failure was related to NHTSA Campaign Number: 23V413000 (Suspension). The manufacturer was contacted and declined a buyback and trade-in assistance request. The failure mileage was approximately 26,800.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-09-07
- VIN: 1C4RJHDG0PC
- Components: EXTERIOR LIGHTING
- Summary: Automatic headlight dimmer not working. Long delay to turn on bright lights. Dangerous lack of visibility.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-06
- VIN: 1C4RJKBG2P8
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Started vehicle and had no power steering. Tried multiple times starting the vehicle, no luck. Came back after 45 minutes and tried again and the vehicle was fine.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-10-04
- VIN: 1C4RJKAGXP8
- Components: POWER TRAIN
- Summary: See attached document for complaint.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-08-30
- VIN: 1C4RJYE64PC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: This is a hybrid motor. All dash error lights come on without warning, and the car becomes immediately disabled and cannot be moved. The transmission is locked.
SUSPENSION PROBLEM
- Date Of Incident: 2024-08-27
- VIN: 1C4RJGAG9PC
- Components: SUSPENSION
- Summary: drive shaft is making a scary noise when accelerating an I read the info this is nothing to play with I would like to have this looked at again this will be my 3rd time
ELECTRICAL SYSTEM,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-09-02
- VIN: 1C4RJKBG2P8
- Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
- Summary: This vehicle had a software update for the cross traffic warning and rear view camera. The camera is working but since this update, the cross alarms do not work consistently. Just today, I almost backed into a parked car, no alarms or anything.
SUSPENSION,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-06-15
- VIN: 1C4RJKAG5P8
- Components: SUSPENSION,UNKNOWN OR OTHER
- Summary: No warning lights have come on. Two different dealerships have worked on this car 10 different times over the course of a year. In November, 2023 I sent a certified letter to jeep with my concerns and I also contacted Chrysler board of arbitration by phone (# given to me by Ohio Attorney Generals office) on 12/1/23, 12/4/23, 12/5/23 and left messages each time. I never received a call back about my messages so I got an attorney in December 2023 for the rattling noise my car has made almost the entire time ive had it. -Bought in May, 2023 -Heard the noise and put it in the shop for a pre-vacation inspection to fix what was going on before me, my 2 small kids, and my husband drove to Florida. Seemed weird to have such a new car in the shop already with noise safety concerns. -Been back and forth to dealerships more times than I should have to...a couple times theyve had my car for 3 weeks at a time. Everytime I have to unload/load carseats when i drop off and then unload/load back up when i get my car only to find it hasnt been fixed. -My attorney acts like he is at the complete mercy of the manufacturer for a resolution and this lemon case has gone on for 9 months now. -i need a safe, reliable car and for this process to be resolved in a more timely matter. I am currently at a Jeep dealership now becasue again, I will be traveling this weekend with my kids in the car even though I am uneasy about doing so but I cant stop living but it seems unfair and like no one cares that we are driving around in a car that no one can fix or that I paid a lot of money for a reallllly noisey car that I have to take back and forth to the shop a million times and worry and stress about if it going to cause a crash while im driving down the highway.
2023 Jeep Grand cherokee recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the 2023 Jeep Grand cherokee.
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence: A vehicle fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SEAT BELTS:CRITICAL FASTENERS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
- Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
- Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
- Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
- Consequence: A loss of vehicle control increases the risk of a crash.
- Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
- Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
- Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
- Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
- Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
- Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: STEERING:COLUMN
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
- Consequence: A loss of steering control increases the risk of a crash.
- Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
Negative 2023 Jeep Grand cherokee car reviews
Positive 2023 Jeep Grand cherokee car reviews
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I was initially hesitant to test drive a Jeep due to my family's experience with some rough mid-2000s models. However, I was pleasantly surprised by the exceptional quality of the vehicle and the respectable offer I received. In my opinion, it outperformed the Subaru Forester (Touring Trim) and Honda Pilot (EX-L) during my test drives. I have been thoroughly impressed with the smooth and quiet ride of my '23 Jeep GC, which has a luxurious feel with the Overland trim. The ventilated, heated, and massage front seats, heads up display, and passenger screen are just a few of the features that remind me of my 2017 BMW 530i with all the bells and whistles. Despite driving moderately hard on about 60% highway, my Jeep has maintained an impressive 21.5 MPG, which would undoubtedly be even higher if it weren't for insane bumper-to-bumper rush hour traffic. Stellantis has worked wonders with Ram trucks, and it seems they have the magic touch with the Jeep Grand Cherokee as well.
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I've only had it for two weeks and it's still in the break-in period, but the wheels are still on, the seats still adjust, and it starts when you want it to - sounds like a winner!
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Since October 2023, my Summit Reserve has been a reliable companion for our family of three. Over the past four months, covering nearly 8,000 miles, this regular model (as opposed to the larger 'L' variant) has consistently delivered on its promise of luxury and performance. Chosen for its 4-wheel drive capability, essential for our weekly ski trips, the Summit Reserve has excelled in handling mountainous terrains and challenging conditions, reinforcing our decision with its performance and reliability. On a notable 2,500-mile road trip, the vehicle's comfort was outstanding. Its spacious and well-designed interior made the long journey surprisingly pleasant, highlighting the SUV's capability for extended travel. The level of luxury and attention to detail in this Detroit-made SUV is impressive. However, there were some surprising omissions. The vehicle did not come with mudguards installed, a necessity for our mountain trips, requiring an additional personal investment. Furthermore, the absence of all-weather mats was an unexpected additional expense. The Summit Reserve is an excellent fit for our family. Its size is perfect for our needs, providing enough space without being overly bulky, making it practical for both urban and outdoor use. While I am optimistic about the vehicle's performance, its long-term reliability is yet to be proven. To safeguard against potential issues, I opted for the 8-year, 125,000-mile Mopar warranty. Another ski team parent who drives an older 2014 Grand Cherokee suggested that the extended warranty might not be necessary, but peace of mind was a priority for me. The Summit Reserve has proven to be an excellent choice, striking a fine balance between luxury, comfort, and ruggedness. Suitable for families who love adventure without sacrificing style and comfort.While there were some minor setbacks regarding accessories and long-term reliability concerns, overall, the experience was overwhelmingly positive.
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Great! You have found a well-equipped vehicle with many perks and extras.
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I can tell you're really enjoying your Jeep GC Limited 4x4! The 3d cameras, rear view mirror camera, cell phone charger pad, passenger screen, 10.1 center screen and rear seat monitors sound like great features. It's even better that you've taken care of all the recalls and had side steps installed. It must feel amazing to drive such a fantastic car, especially since it's paid off and you don't have to worry about car payments!
Additional sources
More sources of information about 2023 Jeep Grand cherokee problems:
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2023 Jeep Grand Cherokee Reliability - Consumer Reports
Reliability ... We expect the 2024 Grand Cherokee will be less reliable than the average new car. This prediction is based on data from 2022 and 2023 models.
Other years of Jeep Grand cherokee
Are you having problems with your 2023 Jeep Grand cherokee?
Korey Franecki 2024-08-24
The electronics in the car can be a bit overwhelming, especially for those who are not as familiar with technology. However, I'm glad it's my wife's car and I don't have to drive it. The mileage could be better, and the steering controls are a bit complicated. It seems like they were designed with a younger generation in mind.
Josiah Hane 2024-04-27
Jeep has demonstrated solid reliability on the engine and drivetrain in the first 16 months, with surprisingly good gas mileage. However, during the same period, the dealer had to replace both batteries, both rear struts, both front sway bars, repair the radiator air deflector, and recently one of the backseat headrests. Despite these issues, Jeep products have a reputation for quality, making these problems all the more disappointing.
Dennis Spinka 2024-04-07
I owned a Trailhawk for a while, but it wasn't really for me. Unfortunately, I experienced three issues within the first three months of ownership. Firstly, the info center went green and shut off. Secondly, the truck did a weird shift and almost cut off, which was quite concerning. Lastly, the suspension is rattling like it's loose. On the plus side, the interior is nice, but it's not anything special. Personally, I prefer luxury vehicles, which is what I went back to. I think the Trailhawk is better suited as a weekend vehicle. Also, the gas mileage isn't very good, but it's okay for short drives.
Loyal Kirlin 2024-03-27
I have owned three Jeep Grand Cherokee Ltd. vehicles, including the 2023 JEEP Grand Cherokee 4 x 4 Limited with 12,000 km. Despite experiencing some issues with the battery and various gadgets, I am confident in the quality of Jeep vehicles. When faced with a dead battery after leaving the car in a hotel parking lot for 8 nights, I contacted Chrysler Road Assistance for help. Although their initial attempts to boost the battery were unsuccessful, they were able to arrange for a tow to Woodstock the next day. While at Woodstock Chrysler, they charged the battery and diagnosed the issue with the various gadgets. Although it was not the response I was hoping for, I appreciate their efforts to find a solution. After experiencing some additional issues with the car, Ingersoll Chrysler was able to promptly diagnose and fix the problems. I am grateful for their excellent service and confident that my Jeep Grand Cherokee will continue to perform well.
Damion Dicki 2024-02-19
I recently rented a nearly new Cherokee Laredo for a 2-day trip from Cleveland to Sarasota. During the trip, I had to drive for two 10+ hour days, mostly on the super slab, but some town driving too. Here's what I think: First and foremost, the brakes were a bit weird. After 22 hours of driving, I still couldn't master them. They were way too touchy and inconsistent. A light touch on the pedal gave nearly nothing, but a slight increase in pressure caused near panic braking. Lifting didn't help, and modulating them was difficult. They just seemed to have a mind of their own. If this is Jeep's version of smart braking, it's very crude technology. However, the steering was light and quick. It was almost too quick for an SUV, but I adjusted to it. The fuel mileage was good, with an average of 26 mpg over my 1200 mile trip. The cabin noise was low, and the body had no squeaks or rattles. The suspension was very good, handling rough roads better than other SUVs I've driven. The visibility was good, but the rearview mirror seemed a bit small. There was a lot of plastic in the cabin, and the seats looked a bit cheap. However, the driver's seat was very comfortable for highway driving (I'm 6 ft, 210 lbs). The distance from the steering wheel to the pedals was, as usual, a bit short. A telescoping wheel would have helped. The cruise control buttons were terrible, having no tactile feel or easy use. I had to look down at the buttons to use the CC. I suggest changing them to a stalk so eyes can stay on the road. Overall, I would give it 3 stars. It would have been a strong 4-star rating if not for the braking behavior and jumpy transmission.