Chevrolet Impala problems
The Chevrolet Impala (/ɪmˈpælə, -ˈpɑːlə/) is a full-size car that was built by Chevrolet for model years 1958 to 1985, 1994 to 1996, and 2000 to 2020. The Impala was Chevrolet's popular flagship passenger car and was among the better-selling American-made automobiles in the United States.
For its debut in 1958, the Impala was distinguished from other models by its symmetrical triple taillights. The Chevrolet Caprice was introduced as a top-line Impala Sport Sedan for model year 1965, later becoming a separate series positioned above the Impala in 1966, which, in turn, remained above the Chevrolet Bel Air and the Chevrolet Biscayne. The Impala continued as Chevrolet's most popular full-sized model through the mid-1980s. Between 1994 and 1996, the Impala was revised as a 5.7-liter V8–powered version of the Chevrolet Caprice Classic sedan.
In 2000, the Impala was reintroduced again as a mainstream front-wheel drive car. In February 2014, the 2014 Impala ranked No. 1 among Affordable Large Cars in U.S. News & World Report's rankings. When the 10th generation of the Impala was introduced for the 2014 model year, the 9th generation was rebadged as the Impala Limited and sold only to fleet customers through 2016. During that time, both versions were sold in the United States and Canada. The 10th-generation Impala was also sold in the Middle East and South Korea.
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Chevrolet Impala model years
Common Chevrolet Impala problems
The Chevrolet Impala has been a popular choice for many drivers, but like any vehicle, it is not without its common problems. One of the most frequently reported issues is transmission failure, which has been reported in some units of the 2011 Chevy Impala, as well as some 2005 and 2006 models. Owners have reported hearing a loud noise from the transmission before it failed, as well as stuttering and jerking as their vehicles slowed down. This issue can be costly to repair, with repair work potentially costing up to $2,970.
Another common problem reported by Impala owners is power lock problems, which have been reported in some units of the 2008 Chevy Impala. The locks may work intermittently or fail to operate completely. Replacing faulty components like the lock assembly, actuator, or sensor appeared to solve the issue in most affected vehicles.
Heater issues have also been reported in some units of the 2007 Chevrolet Impala. One owner said his heater suddenly stopped working because of clogged lines. Mechanics speculate that low-quality antifreeze may have caused the issue. Several owners also noticed cold air blowing from the heater vents while their vehicles were on idle. There are many possible causes for heater malfunction, including a faulty thermostat or head gasket leak.
Passlock problems have been reported in some units of the 2002 Impala. Owners were upset about getting locked out of their vehicle, their car not starting, and the security light being on.
In addition to these issues, some 2006 Impala owners have had problems with their engine's excessive oil consumption. Drivers report not noticing any visible oil leaks, which suggests that the engine was burning it. Replacing the oil pan is a common fix for this issue.
The headlights of Chevy Impalas manufactured after 2014 have also been reported as a common problem. In a design overhaul, General Motors attempted to improve its lights. However, these changes shortened the distance they cover, decreasing the overall visibility they provide. These designs also don't allow for proper ventilation, which allows condensation to build up. Too much condensation can cloud the housing unit, further reducing your headlights' performance.
These are just a few of the common problems reported by Chevrolet Impala owners. While these issues can be frustrating, it is important to note that many Impala owners have reported positive experiences with their vehicles. Regular maintenance and addressing issues as they arise can help ensure a longer lifespan for your Impala.
What is the common problem with Chevy Impala?
Some of the most common complaints about the Chevrolet Impala include transmission failure, power lock problems, heater issues, and excessive oil consumption.
Is the Chevy Impala a reliable car?
In fact, Impalas rank as the 5th most reliable vehicle out of 12 in its class, according to RepairPal. Some later model-year Impalas may still benefit from Chevy's original factory warranty, which provides three years/36,000 miles of bumper-to-bumper coverage or five years/60,000 miles of powertrain protection.
What year is bad for Chevy Impala?
On average, you should try to stay away from used Chevy Impalas that were built before 2013. Indeed, the ninth generation Impala's first three years of production from 2006-2008 were the least reliable years of this vehicle. However, other less reliable model years of the Chevrolet Impala include: 2009 Chevrolet Impala.
What year did Impala have transmission problems?
Transmission. Many early 2000s Chevy Impala transmissions are known to fail as they approach 100,000 miles. Drivers have reported heavy jerking and hesitation accompanied with loud noises before their transmission failed completely.
Percentage distribution of complaints by Chevrolet Impala years
We have researched Chevrolet problems and analysed all the complaints filed against Chevrolet Impala cars and compiled the top 5 most problematic Chevrolet Impala model years:
- Chevrolet Impala 2004
- Chevrolet Impala 2000
- Chevrolet Impala 2009
- Chevrolet Impala 2008
- Chevrolet Impala 2002
Below you can see the percentage distribution of known problems by Chevrolet Impala model years.
Distribution of the number of complaints by Chevrolet Impala years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Chevrolet Impala car problems categorized by type of issue
After analysing all complaints related to Chevrolet Impala , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Steering problems
- Air bags problems
- Service brakes problems
The graph below shows statistics for all Chevrolet Impala vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Impala model years
A total of 567 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Impala model years
There were a total of 332 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Impala model years
There were a total of 526 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Impala model years
There were a total of 8 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 10442 complaints about various vehicle components related to the Chevrolet Impala . Below are the 25 most recent complaints reported for Chevrolet Impala vehicles.
Latest 25 complaints
Chevrolet Impala 2009
- Date Of Incident: 2024-09-17
- Date Complaint: 2024-10-20
- Number Of Injuries: 2
- Crash: 1
- VIN: 2G1WB57N691
- Components: POWER TRAIN
- Summary: A piece broke off and had fallen off of transmission when stopped at a redlight when put in gear car didn't want to move had to manually shift to get off the road and towed it home. The piece that broke fell into pan when changing transmission fluid. Believe it's off flywheel possibly forward band.
Chevrolet Impala 2010
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-18
- VIN: 2G1WB5EN0A1
- Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
- Summary: I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.
Chevrolet Impala 2019
- Date Of Incident: 2022-06-15
- Date Complaint: 2024-10-13
- VIN: 2G11Z5SA9K9
- Components: SUSPENSION,UNKNOWN OR OTHER,ENGINE
- Summary: Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.
Chevrolet Impala 2019
- Date Of Incident: 2024-09-01
- Date Complaint: 2024-10-10
- VIN: 1G11Z5SA0KU
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Chevrolet Impala. The contact stated that after parking the vehicle, the message “Shift to Park” was displayed; however, the transmission was already shifted to park(P). The vehicle was unable to turn off. The contact disconnected the battery to turn off the vehicle and reconnected the battery to restart the vehicle. The failure occurred several times. The vehicle was taken to the dealer, and the contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 104,170.
Chevrolet Impala 2018
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-01
- VIN: 2G1105S39J9
- Components: POWER TRAIN
- Summary: Since vehicle purchase in 2018 there is a shifting problem with the transmission. I have paid for shifter repairs and still the problem exist. While driving the car gets stuck in gear and hard to accelerate. The issue happens at various times without warning. There has been two instances that could have led to potential accidents. Upon spraking with and researching other impala owners, this is a common problem in the 3.6 engine Chevrolet Impalas but nothing has been done. The dealer has a plan to determine but it has always cost $1500+ to the customer.
Chevrolet Impala 2020
- Date Of Incident: 2024-08-22
- Date Complaint: 2024-09-21
- VIN: 1G11Z5S36LU
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.
Chevrolet Impala 2020
- Date Of Incident: 2024-08-29
- Date Complaint: 2024-09-19
- VIN: 1G11Z5S37LU
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
Chevrolet Impala 2017
- Date Of Incident: 2020-07-07
- Date Complaint: 2024-09-16
- VIN: 2G1105S38H9
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I have had this car for a few years and the evaporator core has failed, the car will blow air but it is very VERY hot air. The faulty evaporator core is a direct result of GM using cheaply made parts not inspected to the standard prior to installation into the vehicle. having previously owned this car in Hawaii and still owning it in a hot climate, the interior temperature exceeds well over 150 degrees Fahrenheit. This presents a serious safety hazard due to the potential for heat stroke, heat exhaustion and heat cramps which can effect the ability of the driver to control the vehicle appropriately. Children in the back seat, the elderly and even competent adults ARE AT RISK. NO ONE should be expected to pay to repair a safety hazard that GM has known about and ignored other than a bulletin the left many owners without a repair. This issue is clearly a serious safety concern and should be handled appropriately by GM.
Chevrolet Impala 2013
- Date Of Incident: 2024-07-06
- Date Complaint: 2024-09-15
- VIN: 2G1WG5E35D1
- Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
- Summary: Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.
Chevrolet Impala 2014
- Date Of Incident: 2018-09-11
- Date Complaint: 2024-09-11
- VIN: 2G1WB5E30E1
- Components: ENGINE
- Summary: The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal ticking sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed actuator. The contact was informed that the actuator needed to be replaced. The vehicle was being repaired. The contact stated that a total of eleven actuators had been replaced in the vehicle since 2018. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
Chevrolet Impala 2003
- Date Of Incident: 2024-04-03
- Date Complaint: 2024-09-10
- VIN: 2G1WH52K039
- Components: EXTERIOR LIGHTING
- Summary: After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between them
Chevrolet Impala 2011
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-08-31
- VIN: 2G1WC5EM4B1
- Components: VEHICLE SPEED CONTROL
- Summary: After getting into my parked car and starting it, the Stabilitrak warning message came on my display. This is the 2nd tike that this occurred. The first time it occured, my mechanic diagnosed it as a failed throttle body, which I replaced myself, (easy removal/installation). Now, a couple of months later, it occurred again. After doing some online research, it seems as though the position sensor on the accelerator pedal may be at fault. A lot, if not most cars today have a "fly-by-wire" system which replaces cables and such with sensors and motors. So, the accelerator, (gas), pedal controls the movement of the butterfly valve on the throttle body by sending a signal to the motor. I'm going to replace that... about $140 or so. I saw a YouTube video and the removal/installation is fairly easy. A lot of people are having this issue; maybe a recall is needed?
Chevrolet Impala 2018
- Date Of Incident: 2024-08-22
- Date Complaint: 2024-08-28
- VIN: 2G1125S39J
- Components: POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: The contact owns a 2018 Chevrolet Impala. The contact stated while driving 45 MPH, the accelerator pedal was depressed but was inoperable. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,000.
Chevrolet Impala 2018
- Date Of Incident: 2024-08-24
- Date Complaint: 2024-08-27
- VIN: 2G11Z5SA1J9
- Components: TIRES
- Summary: The contact owns a 2018 Chevrolet Impala equipped with Goodyear Tires, Tire Line: Assurance, Tire Size: 235/50/R18, DOT Number: MT1PJBUR2920. The contact stated that while the vehicle was in for routine service, it was discovered that all four tires had severe tread separation and piling. The cause of the failure was not yet determined. The tires were not yet replaced. The manufacturer and local dealer were not contacted. The failure mileage was unknown.
Chevrolet Impala 2015
- Date Of Incident: 2024-08-22
- Date Complaint: 2024-08-22
- VIN: 2G1125S39F9
- Components: POWER TRAIN
- Summary: The contact owns a 2015 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle downshifted and shuddered abnormally. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 171,000.
Latest 5 recalls Chevrolet Impala
The National Highway Traffic Safety Administration (NHTSA) has issued 111 recalls for different components of the Chevrolet Impala.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Chevrolet Impala 2018
- Report Received Date: 2018-08-30
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
- Model: Chevrolet Impala 2019
- Report Received Date: 2018-08-30
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
- Model: Chevrolet Impala 2009
- Report Received Date: 2016-07-05
- Manufacturer: General Motors LLC
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Summary: General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
- Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
- Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
- Model: Chevrolet Impala 2010
- Report Received Date: 2016-07-05
- Manufacturer: General Motors LLC
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Summary: General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
- Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
- Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
- Model: Chevrolet Impala 2002
- Report Received Date: 2015-10-26
- Manufacturer: General Motors LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE
- Summary: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
- Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
- Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Latest negative Chevrolet Impala car reviews
Latest positive Chevrolet Impala car reviews
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Vehicle year: 2018
You're getting a fantastic value with the Impala, which has always been a crucial aspect of this car. This latest model is a clear step up from its predecessors, with great style, ride, and comfort that make for a truly enjoyable driving experience. Personally, I'm thrilled with my Impala - I recently took it on a 2400 mile trip and averaged an impressive 32 miles per gallon at an average speed of 70 MPH. I'm hoping that Chevrolet will bring back a new version in the future, now that 2020 is the last year. If not, I'll simply look for a low mileage newer model in the future. Overall, I'm really pleased with this car.
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Vehicle year: 2000
I'm so glad to hear that you got the Impala when it was 3 years old with 24k miles off a lease and that it has been a solid performer ever since. It's great to know that no major repair work has been necessary, just regular maintenance. Additionally, it has decent fuel economy for its size/weight. You made a great choice with this one and have no regrets!
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Vehicle year: 2013
Hi there! I wanted to share my experience with our 2012 Impala LT, which we bought as a certified preowned car with 11k miles. I think it's important to note that my perspective might be a little different than someone buying new. After looking at a lot of cars, including the Ford Fusion, Honda Accord, Chevy Malibu, and Chrysler 200, we ultimately decided that this car was the best fit for us. It rides and handles really well, has great power, a spacious interior and trunk, and even comes with remote start! Plus, the pricing was by far the best we found. So far, we've been absolutely thrilled with this car. It strikes the perfect balance between comfort, size, performance, and economy. While there may be other cars out there that are technically better, they also come with a much higher price tag - we're talking $8-10k more for the same miles/year. In my opinion, you simply can't beat this car for the money. It's truly an excellent choice!
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Vehicle year: 2001
Hi there! I hope you're doing well. I just wanted to say that I really enjoyed reading your message about your car. It sounds like you've had a great experience with it! I'm so glad to hear that it's been such a reliable and comfortable car for you. It's always nice to find a vehicle that you can really count on. Thanks for sharing your thoughts with me!
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Vehicle year: 2002
I really love this car! My family and I searched for 6 months and seriously considered the new Nissan Altima, but the sticker price was $8,000 more than the look I wanted, which this LS was able to provide. The Honda Accord was my next choice, but the 4-door look was blah and the 2-door, although more jazzy looking, would not have served my family's needs. Additionally, the interior was smaller than what I was comfortable with. The LS met all my needs and desires for a reasonable price compared to the competition. I previously drove a Continental and I am just as happy with this vehicle. It drives almost as cushiony as the Continental but with a sportier feel.
Ryan Huels 2025-01-08
Vehicle year: 2015
I had my 2015 Impala for 8 months when the electronic parking system warning light came on. The dealer said it just needed a software upgrade. Two years later, the same thing happened again. The dealer was unable to determine the cause of the issue and reset the instrument warning light. Unfortunately, two weeks later, the battery went dead after every system warning light came on the instrument panel. There was no warning light regarding the charging system, nor was there a 'Battery saver mode active' message. The dealer replaced the battery and apologized for not catching the issue earlier. When I asked why none of the warning lights came on, they explained that this is how the car is designed. As a first-time GM car owner, I was disappointed with my experience. However, I appreciate the dealer's efforts to resolve the issue.
Javonte Morissette 2025-01-06
Vehicle year: 2010
The transmission failed at 72k, just after the warranty expired, despite following the maintenance schedule and having regular transmission service. The repair cost was $2000. The Impala model is known to have common transmission issues, as confirmed by the transmission shop. Additionally, the low roofline makes it difficult to enter and exit, and the interior can feel cramped. Although the trunk is spacious, accessing items in the front half can be challenging due to the small trunk opening. Overall, the Impala feels more like a compact car than a full-sized one. Based on my experience, I would not purchase this model again.
Erin D'Amore 2025-01-03
Vehicle year: 2009
The electronics system has been performing poorly, with multiple failures in the Chinese actuators responsible for the door locks, HVAC system, seat belt alarm system, DIC system, and the tire pressure monitor. Additionally, there has been an issue with a leaky head gasket. Despite only driving 8000 miles a year since the 2011 purchase, the need for repairs has been frequent. GM has offered a 10% discount on repairs, which is not satisfactory.
Russell Beer 2025-01-03
Vehicle year: 2017
Make sure to consider getting extra warranty for your air conditioning unit, otherwise you may end up with a hefty repair bill like I did for my 3-year-old car. It's frustrating to deal with unexpected expenses, especially for a car that has received such good reviews.
Kennedy Purdy 2025-01-02
Vehicle year: 2001
US auto makers need to improve their reliability. The car may look and handle great, but it is not reliable. I am confident in my decision to switch back to NISSANs.