2004 Chevrolet Impala problems
The Chevrolet Impala (/ɪmˈpælə, -ˈpɑːlə/) is a full-size car that was built by Chevrolet for model years 1958 to 1985, 1994 to 1996, and 2000 to 2020. The Impala was Chevrolet's popular flagship passenger car and was among the better-selling American-made automobiles in the United States.
For its debut in 1958, the Impala was distinguished from other models by its symmetrical triple taillights. The Chevrolet Caprice was introduced as a top-line Impala Sport Sedan for model year 1965, later becoming a separate series positioned above the Impala in 1966, which, in turn, remained above the Chevrolet Bel Air and the Chevrolet Biscayne. The Impala continued as Chevrolet's most popular full-sized model through the mid-1980s. Between 1994 and 1996, the Impala was revised as a 5.7-liter V8–powered version of the Chevrolet Caprice Classic sedan.
In 2000, the Impala was reintroduced again as a mainstream front-wheel drive car. In February 2014, the 2014 Impala ranked No. 1 among Affordable Large Cars in U.S. News & World Report's rankings. When the 10th generation of the Impala was introduced for the 2014 model year, the 9th generation was rebadged as the Impala Limited and sold only to fleet customers through 2016. During that time, both versions were sold in the United States and Canada. The 10th-generation Impala was also sold in the Middle East and South Korea.
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Common 2004 Chevrolet Impala problems
The 2004 Chevrolet Impala is a vehicle that has been reported to have a number of common problems by its owners.
Powertrain and engine problems have been relatively uncommon in the 2004 Impala, but if there are issues with the transmission, it is recommended to have a mechanic inspect it before considering scrapping the car. The transmission itself will typically outlive the clutch and torque converter, so if there are difficulties with shifting, a mechanic should be consulted before considering scrapping the car.
The 2004 Impala has 7 recalls on file with the NHTSA, and while it has generally proven to be reliable over the years, some drivers have reported having to spend money on replacing wiring harnesses, headlights, and clutches.
In addition to the electrical issues, some drivers have reported problems with the suspension being saggy, which can affect the overall driving experience of the car.
The 2004 Chevrolet Impala has a reputation for being a reliable and dependable car, with many drivers reporting that it can last at least 200,000 miles with proper maintenance. However, the car's electrical system and suspension may require some attention over time. Parts for the 2004 Impala are generally not too expensive to replace, making it a good choice for those looking for a reliable and affordable used car.
What problems do a 2004 Chevy Impala have?
Top 2004 Chevrolet Impala Problems
- Transmission Pressure Control Solenoid Failure May Cause Erratic Shifting. ...
- Ignition Key Stuck Due to Failed Shifter. ...
- jolting while driving. ...
- Check Engine Light Due to Gas Cap Issue. ...
- Speedometer or Other Instrument Panel Gauge May Work Erratically.
Is an 04 Impala a good car?
The 2004 Chevrolet Impala's powerful V6 engines and roomy interior are appealing, and it's priced to move. But saggy suspension and lots of little here-and-there repairs may turn off any but the most devoted Chevy fans. A range of powerful V6 engines deliver a classic all-American feel on the road.
How many miles will a 2004 Impala last?
What is the lifespan of a Chevy Impala? On average, owners of various Chevy Impala year models have reported that this vehicle lasts about 160,000 miles before running into issues, with numerous owners reporting that their Chevy Impala has lasted 200,000 miles or more without breaking down.
Is a Chevy Impala a reliable car?
The Chevrolet Impala enjoys good reliability scores. RepairPal gave the model a reliability score of 4.0 out of 5.0, ranking it 5th out of 12 cars in its segment.
2004 Chevrolet Impala car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Impala problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Exterior lighting problems
- Service brakes problems
- Engine problems
- Steering problems
The graph below shows statistics for all 2004 Chevrolet Impala vehicle components and the number of complaints received.
Latest 25 complaints 2004 Chevrolet Impala
The NHTSA has received 1069 complaints about various vehicle components related to the 2004 Chevrolet Impala. Below are the 25 most recent complaints reported for 2004 Chevrolet Impala vehicles.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-31
- VIN: 2G1WF52E449
- Components: ELECTRICAL SYSTEM
- Summary: The contact owned a 2004 Chevrolet Impala. The contact received notification of NHTSA Campaign Number: 14V400000 (Electrical System) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
POWER TRAIN,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-06-14
- VIN: 2G1WP521849
- Components: POWER TRAIN,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Wiring harness has got hot and cause a short not getting fuel and more
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2021-08-16
- VIN: 2G1WF55K349
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2004 Chevrolet Impala. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact was able to pull over and restart the vehicle after waiting approximately 5-10 minutes. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V701000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was taken to a local dealer but was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
ENGINE PROBLEM
- Date Of Incident: 2021-02-08
- Fire: 1
- VIN: 2G1WH52KX49
- Components: ENGINE
- Summary: TL* THE CONTACT OWNED A 2014 CHEVEROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 65 MPH AND WHEN THE CONTACT WAS EXITING OFF THE EXIT RAMP, THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT WAS ATTEMPTED TO PUSH THE VEHICLE TO SIDE OF THE ROAD WHEN THEY NOTICED SMOKE COMING FROM THE FRONT OF THE HOOD. THE CONTACT OPENED THE HOOD AND SAW A FIRE COMING FROM THE UNDERNEATH THE ENGINE. NO ONE WAS INJURED. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WAS A BATTERY WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO CHARITY TOWING AND RECOVERY (4106 S 7TH ST, PHOENIX, AZ 85040) THE VEHICLE WAS NOT INSPECTED FOR CAUSED OF FAILURE. THE LOCAL DEALER OR THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
STEERING,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-01-06
- Crash: 1
- VIN: 2G1WF52E349
- Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
SEAT BELTS PROBLEM
- Date Of Incident: 2020-11-02
- VIN: 2G1WF52E449
- Components: SEAT BELTS
- Summary: WHEN USING THE DRIVER'S SIDE FRONT SEAT BELT ON MY DAUGHTER'S CAR ON FRIDAY, 11/13/2020, THE METAL BELT CLIP CLICKS INTO THE BUCKLE WITH AN AUDIBLE CLICK. THIS APPEARS TO BE SAFELY ENGAGED, YET IF I TUG ON THE BELT, THE CLIP POPS OUT OF THE BUCKLE. I TRIED THIS REPEATEDLY AND HAD THE SAME EXPERIENCE EACH TIME. MY DAUGHTER TOLD ME THIS HAD BEEN OCCURRING FOR SEVERAL WEEKS. REALIZING THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED, I CALLED THE GM DEALER FOR HELP. THEY TOLD ME THE BUCKLE ASSEMBLY IS NO LONGER AVAILABLE TO BE REPLACED. I THEN CALLED GM DIRECTLY TO SEE ABOUT GETTING THIS PART AND TO REPORT THE SERIOUSNESS OF THIS SAFETY CONCERN. THEY CREATED A SERVICE REQUEST CASE NUMBER 9-6357435144. THEY IN TURN DIRECTED ME BACK TO THE DEALER I ORIGINALLY CALLED. THE DEALER'S SERVICE TECHNICIAN THEN SUGGESTED I GET A USED BELT BUCKLE FROM A JUNKYARD. I CALLED GM AGAIN AND THEY ATTEMPTED TO DIRECT ME AGAIN BACK TO THE ORIGINAL DEALER I HAD CALLED AND THEY CONNECTED ME TO PREVIOUSLY. WHEN I TOLD THEM I NEEDED TO HAVE THEM FIND THIS PART FOR ME, THEY SIMPLY DIRECTED ME TO ANOTHER NEARBY DEALER. WHEN SPEAKING TO THIS DEALER, THEY DID NOT HAVE THE BUCKLE ASSEMBLY ALSO, BUT WERE ABLE TO LOCATE OTHER DEALERS THAT HAD IT. IT WILL TAKE A WEEK FOR THIS PART TO ARRIVE. IN THE MEANTIME, MY DAUGHTER IS DRIVING IN THE TWIN CITIES WITHOUT A SEAT BELT AS IT IS DEFECTIVE. I PRAY SHE DOES NOT GET IN AN ACCIDENT AS IT IS WINTER IN MINNESOTA. PLEASE NOTIFY OTHER OWNERS OF THIS MODEL CAR THAT THEY MAY HAVE A SIMILAR BAD EXPERIENCE AND NOTIFY GM TO TAKE THIS PROBLEM MORE SERIOUSLY THAN THEY HAVE WITH ME SO FAR. RESPECTFULLY, GLEN WOLF
ENGINE PROBLEM
- Date Of Incident: 2020-07-13
- VIN: 2G1WF55K849
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE HE NOTICED AN OIL LEAK. THE VEHICLE WAS TOWED TO HIS RESIDENCE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT AN OIL LINE WAS DETACHED AND WAS VISIBLE FROM THE FRONT PASSENGER'S SIDE WHEEL WELL. THE OIL LINE WAS RE-ATTACHED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET MANASSAS LOCATED AT 8000 SUDLEY RD, MANASSAS, VA 20109, (571) 364-7245, AND THE SERVICE MANAGER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-12-31
- VIN: 2G1WP551849
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DYER CHEVROLET FORT PIERCE (4200 S. US HWY 1, FORT PIERCE, FL 34982) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT SHE WOULD RECEIVE A CALL WHEN THE PARTS BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
SUSPENSION,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2020-05-01
- VIN: 2G1WH52K649
- Components: SUSPENSION,SERVICE BRAKES,ENGINE
- Summary: MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEAKING AS WELL AS A SUSHI IN MY DASH. *TR
STRUCTURE PROBLEM
- Date Of Incident: 2019-11-17
- VIN: 2G1WF52E349
- Components: STRUCTURE
- Summary: THE MUFFLER PIPE BROKE FROM UNDERNEATH THE CAR WHILE WE WERE DRIVING IT IN KESHENA, WI. AS WE WERE TRYING TO PULL THE VEHICLE OVER I COULD SEE SPARKS FROM IT UNDERNEATH THE CAR
STEERING,ELECTRICAL SYSTEM,AIR BAGS PROBLEM
- Date Of Incident: 2019-11-24
- VIN: 2G1WF52E549
- Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
- Summary: WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL THE WAY WITH OUT A LITTLE EXTRA WHICH HAS BEEN CAUSING OTHER ELECTRICAL ISSUES. AND NOW MY STEERING WHEEL IS LEANING AND PULLING TO THE LEFT OUT OF NOWHERE. AND THESE ALL HAPPEN SITTING STILL OR MOVING. NOT SO BAD ON THE HIGHWAY BUT CITY STREETS ARE HELL
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-09-05
- VIN: 2G1WH52K949
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I OWN A 2004 CHEVY IMPALA 3.8L WITH APPROX 179,000 MILEW.MY COMPLAINT IS IN RELATION TO THE PASSLOCK III SYSTEM AND THE OVERWHELMING AMOUNT OF "NO START" COMPLAINTS FROM ALL THE DIFFERENT MODELS OF GM CAR OWNERS ACROSS THE BOARD WITH THIS FAULTY ANTI-THEFT SYSTEM. I LIVE RIGHT SMACK IN THE HEART OF THE SOUTH IN A VERY SMALL TOWN IN TENNESSEE AND KEEP IN MIND, IT IS REALLY HOT AND HUMIDITY IS RIDICULOUS THIS TIME OF YEAR. I PICKED UP MY DAUGHTER AT A FRIENDS HOUSE AFTER WORK, ABOUT 5:25 PM LAST THURDAY, 9/5/19, AND MY CAR DIED AS I'M DRIVING DOWN THE ROAD, LIKE THE ENGINE JUS SHUT OFF FOR NO REASON AT ALL , I HAD FILLED MY TANK A FEW DAYS PRIOR AND KNEW THAT WAS NOT THE PROBLEM. MY FIRST THOUGHT WAS TO PUT IN NEUTRAL BEFORE LOSING MUCH SPEED AND TRIED TO CRANK SEVERAL TIMES BEFORE HITTING MY FLASHERS BECAUSE THERE WERE A FEW CARS BEHIND ME ON A 2 LANE ROAD WITH VERY LITTLE SHOULDER ROOM TO PULL OVER OFF ROAD. I POPPED THE GOOD TO SEE IF I COULD SEE OR MAYBE EVEN SMELL ANYTHING THAT MAY HAVE CAUSED THIS PROBLEM. I'M MAKING SURE MY BATTERY CABLES AREN'T LOOSE, NO FLUIDS LEAKING OR SPEWING AND LUCKILY A STATE TROOPER WAS PASSING THRU AND STOPPED TO SEE IF I NEEDED HELP AND TURNED HIS LIGHTS ON SO TRAFFIC WOULD KNOW THERE WERE PROBLEMS AND COULD SLOWLY GO AROUND. TO MY SURPRISE, AFTER EXPLAINING WHAT HAPPENED, HE SAID HE HAD THIS PROBLEM BEFORE WITH HIS DAUGHTERS CAR, 2002 IMPALA, AND TOLD ME TO TRY THE 10 MINUTE RESET PROCEDURE AND SURE ENOUGH, AFTER THAT 10 MINUTE RESET, SHE FIRED RIGHT HOME AND WAS ABLE TO GET HOME, HOME HAD HE NOT COME ALONG AND ALREADY KNOWN BOUT THIS FAULTY SYSTEM PRIOR, MY DAUGHTER AND I WOULD HAVE BEEN STUCK FOR SOME TIME ON THE SIDE OF A 2 LANE HIGHWAY IN THE EARLY SEPTEMBER HUMIDITY MOST LIKELY WAITING FOR A TOW. UPON RESEARCHING AFTER, FOUND GM ARE AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT, BEEN NEGLECTED LONG ENOUGH! THANK YOU!
POWER TRAIN PROBLEM
- Date Of Incident: 2019-07-24
- VIN: 2G1WF52E549
- Components: POWER TRAIN
- Summary: I HAVE A 2004 IMPALA AND I'M NOTICING THAT THE TRANSMISSION IS GOING OUT IN IT I HAVE BEEN TOLD THAT THE TRANSMISSION MESS UP A WHOLE LOT IN THESE TYPE OF CARS WHY IS THAT AND WHY DID Y'ALL NOT FIX THE PROBLEM
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-08-01
- VIN: 2G1WH55K949
- Components: UNKNOWN OR OTHER
- Summary: THE TRACTION CONTROL SYSTEM LIGHT HAS COME ON. IT MAKE A GRINDING NOISE, BRAKES FEELS LIKE THEY ARE LOCKING UP AND THE POWER STEERING MAKES IT HARD TO STEER.IT HAS HAPPENED WHEN THE CAR IS IN MOTION TURNING BRAKING AND STEERING. IT HAS HAPPENEDPULLING OUT FROM PLACES ON THE HIGHWAY AND ALL STREETS.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-07-24
- VIN: 2G1WF52E349
- Components: UNKNOWN OR OTHER
- Summary: TAKATA RECALL MY CAR HAS BEEN JERKING EVERY TIME IT WOULD SWITCHES GEARS. I DIDN'T REALLY THINK IT WAS AN ISSUE UNTIL I RESEARCHED AND I SEEN ALL OF PEOPLE HAD THE SAME PROBLEMS. THEY ALL SAID THE SAME THING IT WAS THE "TRANSMISSION" WELL EVERY TIME I DRIVE I WOULD BE AT A STOP SIGN OR AT A RED LIGHT. AND WHEN I GET MY GO AHEAD MY COULD WOULD NOT MOVE UNLESS I PUT THE PEDAL TO THE FLOOR, EVEN THEN MY CAR WILL JERK BACK AND PEEL OUT. IM AFRAID TO DRIVE MY CAR, I THINK ONE DAY IT MIGHT STOP MOVING.
ENGINE PROBLEM
- Date Of Incident: 2019-07-27
- Fire: 1
- VIN: 2G1WP521349
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 60 MPH, HEAT STARTED COMING THROUGH THE AIR DUCTS AND THE VEHICLE WAS SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND UPON LIFTING THE HOOD TO CHECK THE ENGINE, FLAMES BEGAN DISBURSING FROM THE ENGINE'S MANIFOLD. THE CONTACT THEN GRABBED A FLOOR MAT FROM HIS VEHICLE AND EXTINGUISHED THE FLAMES. THE CONTACT THEN RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED, THE CONTACT THEN DROVE THE VEHICLE TO A PARKING LOT. NO POLICE OR FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE DEALER NEITHER THE MANUFACTURER HAVE BEEN INFORMED OF THE VEHICLE FAILURE. THE FAILURE MILEAGE WAS 170,000. *TR CONSUMER STATED YOU COULD OBSERVE THE OIL POURS OUT THE VALVE COVER AND FAILED TO MENTION IT WAS MORE THE FRONT GASKET THAN BACK.*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
STEERING,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-03-21
- VIN: 2G1WF52E849
- Components: STEERING,UNKNOWN OR OTHER
- Summary: WHILE DRIVING DOWN THE ROAD THE CAR SHUTS OFF AND POWER STEERING STOPS WORKING. HAS HAPPENED SEVERAL TIMES, LUCKILY ONLY AT LOW SPEEDS SO FAR. I GOOGLED IT AND FOUND TONS OF PEOPLE SAYING THE EXACT SAME THING HAPPENED TO THEIR IMPALA. NOT COOL
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-01-17
- Fire: 1
- VIN: 2G1WH52K549
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, FLAMES APPEARED UNDER THE HOOD. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 792-4476) WHERE IT WAS DETERMINED THAT THE FUEL LINE CAUSED THE FIRE; HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
STEERING PROBLEM
- Date Of Incident: 2007-09-03
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE STEERING WHEEL WHILE TURNING IN EITHER DIRECTION. NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING) WERE REFERENCED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
STEERING,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2018-04-01
- VIN: 2G1WH52K549
- Components: STEERING,ELECTRICAL SYSTEM,ENGINE
- Summary: POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2018-04-27
- VIN: 2G1WH55K449
- Components: EXTERIOR LIGHTING
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS FAILED INDEPENDENTLY WHILE BEING OPERATED AT NIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2014-04-02
- VIN: 2G1WF52E049
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER RELEASING THE BRAKE PEDAL AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN ISSUE WITH THE CHEVROLET IMPALA'S TRANSMISSION. THE CONTACT STATED THAT HE ADJUSTED HIS DRIVING HABITS OVER THE YEARS DUE TO THE TRANSMISSION FAILURE. RECENTLY, WHILE PARKING IN THE DRIVEWAY, THE VEHICLE FAILED TO MOVE AS IT WAS PLACED IN NEUTRAL, LOW 1, AND THEN REVERSE. AFTER SEVERAL ATTEMPTS, WHILE IN REVERSE AND WITH THE ACCELERATOR PEDAL DEPRESSED, THE RPMS INCREASED, THE FRONT END JERKED, AND THE VEHICLE FINALLY REVERSED IN THE DRIVEWAY AND WAS PARKED. THE CONTACT PURCHASED TRANSMISSION FLUID, A GASKET, AND A FILTER AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO REPAIR THE TRANSMISSION. DURING THE REPAIR, PROCESS METAL SHAVINGS AND CHUNKS WERE FOUND IN THE TRANSMISSION. THE VEHICLE WAS DEEMED NON-DRIVABLE AND WAS PARKED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-4151643491. THE LOCAL DEALER (FOX AUTO GROUP, 150 ROBERT DANN DR, PAINTED POST, NY 14870, (607) 937-5431) WAS CALLED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE CONTACT ASKED THE DEALER IF HE COULD STAY WITH THE VEHICLE DURING THE DIAGNOSTIC TEST AND WAS INFORMED THAT HE COULD NOT; THEREFORE, THE CONTACT CANCELLED THE APPOINTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2017-11-01
- VIN: 2G1WH52K349
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND MADE A GRINDING NOISE WHEN IT WAS DEPRESSED. THE DEALER (BILLION AUTO BUICK GMC, 600 W 41ST ST, SIOUX FALLS, SD 57105, (605) 309-0975) WAS UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY MORE THAN ONE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NTHSA CAMPAIGN NUMBER: 04V287000 (SERVICE BRAKES, HYDRAULIC). THERE WERE ELEVEN TSBS ON THE BRAKES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2017-10-11
- VIN: 2G1WF52E049
- Components: ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
- Summary: TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-12-01
- VIN: 2G1WF52E749
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AT VARIOUS TIMES, THE IGNITION FAILED TO START WITHOUT WARNING. THE CONTACT ATTEMPTED TO TURN THE IGNITION SWITCH FOR ALMOST AN HOUR. IN ADDITION, THE CONTACT HAD DIFFICULTY INSERTING THE KEY IN THE IGNITION. THE CONTACT ALSO STATED THAT THE IGNITION SWITCH POSITION WOULD BE TURNED OR THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FELDMAN CHEVROLET OF NOVI, 42355 GRAND RIVER AVE, NOVI, MI, 48375) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE KEY PAD WAS PREVIOUSLY REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
2004 Chevrolet Impala recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2004 Chevrolet Impala.
- Manufacturer: General Motors LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE
- Summary: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
- Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
- Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
- Manufacturer: General Motors LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE
- Summary: General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
- Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
- Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
- Manufacturer: General Motors LLC
- Components: ELECTRICAL SYSTEM:IGNITION
- Summary: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
- Manufacturer: DORMAN PRODUCTS, INC.
- Components: STEERING
- Summary: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONSTM" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
- Consequence: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
- Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
- Manufacturer: DORMAN PRODUCTS, INC.
- Components: STEERING
- Summary: DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
- Consequence: IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
- Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
- Manufacturer: DELPHI
- Components: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
- Summary: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
- Consequence: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
- Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
- Manufacturer: GENERAL MOTORS CORP.
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
- Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
- Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Negative 2004 Chevrolet Impala car reviews
Positive 2004 Chevrolet Impala car reviews
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I purchased this car for $700. These cars are actually quite good, but some people may not take care of them properly, abuse them, or end up with a lemon. However, this Impala is definitely not a lemon. With 182k miles and counting, the engine runs very well and has a nice, mean sound to it. I test drove other Impalas, but they didn't sound like this one. It has decent pick up, although I do wish the base model had a little more power. It is slightly heavier than most sedans. So far, I haven't had any serious problems with it and no check engine lights have come on. I've even floored this car about 8 times since I got it, and nothing has gone wrong. It just goes to show that miles don't always matter. If you think this car doesn't have enough pick up, try changing the plugs and wires, oil filter, and air filter. Your engine has a lot to do with your performance, of course.
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Great deal on a Mid/Large Sedan. You can't go wrong with a 2004 Impala (1SB package) with only five miles on it and an out the door price of $18,700 (including tax, tags, and title).
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I hope you're doing well! I just wanted to share my experience with this car. I bought it back in 06 when it only had 20k miles on it. I've found that it gets 32mph on long highway runs and 20mph in the city. It's been incredibly reliable, roomy, and comfortable. I would definitely recommend it in a heartbeat!
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We've had our Impala since we bought it new in 04. It's a fast, smooth, and comfortable car, and I must say, it's the most comfortable car I've ever ridden in. It can seat six people with an enormous trunk. We've only had to do oil changes and just recently brakes, so it's been a hassle-free experience. I love this car and expect to get another 160,000 miles out of it. Also, the Bose stereo is amazing!
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This car is the best I have ever owned, hands down! I had been waiting for two years to purchase an Impala, and let me tell you, it was definitely worth the wait! The drive is incredibly smooth and quiet, and the acceleration and cornering are truly impressive. The gas mileage is great for a larger car, at 22/32. The interior is spacious and the trunk size is amazing. My kids and even my big hubby fit perfectly and comfortably. The stereo has a lot of different features, such as auto volume and radio data system, and it sounds fantastic! This car turns heads constantly, especially when it's clean and bright red!
Additional sources
More sources of information about 2004 Chevrolet Impala problems:
2004 Chevrolet Impala Problems and Complaints - 37 Issues
Problem with your 2004 Chevrolet Impala? Our list of 37 known complaints reported by owners can help you fix your 2004 Chevrolet Impala.
Common Problems with 2004 Chevy Impala - Q&A on Engine ...
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Other years of Chevrolet Impala
Are you having problems with your 2004 Chevrolet Impala?
Oran Kuhic 2024-11-18
Hi there! I bought my car back in January of '04. I've been a Chevy owner for about 40 years and have always been happy with their cars. However, my '04 model was noisy from the start. The dealer initially said it was the tires, but even after changing them to Goodyear this year, the road noise is still pretty bad. Additionally, the windows tend to fog up whenever it rains, which makes visibility very poor. Unfortunately, I don't think I'll be buying another Chevy anytime soon.
Lafayette Gleason 2024-09-19
I purchased my Impala in 2004 and, for the most part, I like it. It drives very well on the highway. However, the interior design could be improved. The parts used feel cheap and the cup holders are awkwardly placed on the armrest between the driver and front passenger. The interior lighting is not well-placed to help with visibility and the map lights are built into the mirror, requiring you to lean forward to see the map. Additionally, the radio has reception problems, which I am told is due to the back window defroster. The suspension could have been better designed as we have gone through three sets of tires, replaced the rotors twice (front and back), and the heater blower. We also needed an alignment each time the tires were changed.
Napoleon Gleichner 2024-09-02
I bought this car around 4 years ago with 35k miles on it. At the time of purchase, I also got an extended warranty for another 35k miles. Although I have a black one, the paint job looks a bit cheap. If you have tinted windows, you might experience some difficulty getting good reception from the AM radio. Unfortunately, after owning the vehicle for a year, we had to replace the radiator. Luckily, it was covered under the warranty I had purchased, which saved me around $1500.00. I can hear a clunk in the steering column, which might be a loose linkage somewhere, but it's a bit disconcerting. The value of the vehicle has decreased since I purchased it.
Turner Heidenreich 2024-06-28
The Security Light illuminates and prevents the car from starting for a period of 10 minutes. This issue has escalated from occurring once a month to twice a day. Despite contacting Chevy, no solution has been provided and there is no indication of a recall. After researching online, it appears that many others are experiencing the same problem, with only temporary solutions available for a cost of $800 or more. Given the potential safety implications, it is imperative that Chevy takes action and initiates a recall. It is important to address this issue promptly and effectively. Thank you for your attention to this matter.
Turner Kuhn 2024-05-10
I bought this car from my father-in-law, so I got a good deal. Unfortunately, I have had some issues with it, such as having to replace the water pump at 40000 miles, and the transmission slamming hard between 2nd and 3rd gear. The steering also makes an awful sound due to poor lubrication of the intermediate shaft. Additionally, the trunk freezes shut in the winter and is almost impossible to open without a handle. The security system (passlock) has malfunctioned a few times, causing the car not to start, and the brakes have warped prematurely. However, the car is comfortable and rides well, with decent power and fuel economy. Overall, while I have had some problems with this car, it still has its good points. It's time for me to sell it, but I will always remember the good times I had in it.