2020 Chevrolet Impala problems
The Chevrolet Impala (/ɪmˈpælə, -ˈpɑːlə/) is a full-size car that was built by Chevrolet for model years 1958 to 1985, 1994 to 1996, and 2000 to 2020. The Impala was Chevrolet's popular flagship passenger car and was among the better-selling American-made automobiles in the United States.
For its debut in 1958, the Impala was distinguished from other models by its symmetrical triple taillights. The Chevrolet Caprice was introduced as a top-line Impala Sport Sedan for model year 1965, later becoming a separate series positioned above the Impala in 1966, which, in turn, remained above the Chevrolet Bel Air and the Chevrolet Biscayne. The Impala continued as Chevrolet's most popular full-sized model through the mid-1980s. Between 1994 and 1996, the Impala was revised as a 5.7-liter V8–powered version of the Chevrolet Caprice Classic sedan.
In 2000, the Impala was reintroduced again as a mainstream front-wheel drive car. In February 2014, the 2014 Impala ranked No. 1 among Affordable Large Cars in U.S. News & World Report's rankings. When the 10th generation of the Impala was introduced for the 2014 model year, the 9th generation was rebadged as the Impala Limited and sold only to fleet customers through 2016. During that time, both versions were sold in the United States and Canada. The 10th-generation Impala was also sold in the Middle East and South Korea.
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Common 2020 Chevrolet Impala problems
The 2020 Chevrolet Impala has been reported to have several common problems, primarily related to the headlights, electrical system, steering, and airbags.
One of the issues reported is related to the headlights, with owners stating that the headlamps failed to produce adequate lighting while driving.
Another problem is related to the electrical system, specifically the air conditioner tube, which can cause massive leaking in the carpets, leading to mold growth and electrical issues. This issue can significantly impact the vehicle's interior and cause health concerns for the occupants due to mold exposure.
Steering problems have also been reported, with the "Power Steering - Drive with Care" message appearing on the instrument panel, requiring excessive force to steer the vehicle after parking. This issue can be inconvenient and potentially dangerous, especially during parking maneuvers.
Airbag issues have also been noted, with airbags failing to deploy during accidents, which can lead to increased injury risk for occupants during collisions. This problem can be a significant safety concern, and it is essential to address it promptly.
The 2020 Chevrolet Impala has not had any safety recalls issued from the National Highway Traffic Safety Administration, but it is backed by a three-year/36,000-mile limited warranty and a five-year/60,000-mile powertrain warranty.
It is essential to address these issues promptly to ensure the safety and reliability of the 2020 Chevrolet Impala. Owners are encouraged to contact their local dealership or the manufacturer to report any problems and seek resolution.
What year Impala has transmission problems?
Ninth-generation Impalas have either 4-speed or 6-speed automatic transmissions. The 2007 Chevy Impala transmission is considered the most problematic, but the same issues extend to other years between 2006 and 2013. The most common issues with Chevrolet Impala transmissions are: Failed solenoids.
What are the cons of the Chevy Impala?
Some of the most common complaints about the Chevrolet Impala include transmission failure, power lock problems, heater issues, and excessive oil consumption.
How long do Impala transmissions last?
Transmission. Many early 2000s Chevy Impala transmissions are known to fail as they approach 100,000 miles. Drivers have reported heavy jerking and hesitation accompanied with loud noises before their transmission failed completely. Premature wear or leaking fluid lines are often the culprit.
Are Chevy Impalas cheap to fix?
The average total annual cost for repairs and maintenance on a Chevrolet Impala is $568, compared to an average of $590 for fullsize cars and $652 for all vehicle models.
Is the Chevy Impala a reliable car?
The Chevrolet Impala enjoys good reliability scores. RepairPal gave the model a reliability score of 4.0 out of 5.0, ranking it 5th out of 12 cars in its segment.
What year Impala has transmission problems?
Ninth-generation Impalas have either 4-speed or 6-speed automatic transmissions. The 2007 Chevy Impala transmission is considered the most problematic, but the same issues extend to other years between 2006 and 2013. The most common issues with Chevrolet Impala transmissions are: Failed solenoids.
What year Impala is the best?
Undoubtedly, the 2012 Chevrolet Impala is one of the best Impalas money can buy. The 9th-generation Impala (2006 - 2014) had a refresh for the 2012 model year, and this large car gained more standard features while still delivering a comfortable ride in a spacious cabin.
Why won't my 2020 Impala start?
The most common reasons a Chevrolet Impala won't start are a dead battery, an alternator problem, or failed starter.
2020 Chevrolet Impala car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Impala problems, we found that the most common problems with these 2023 model year vehicles are:
- Unknown or other problems
- Visibility/wiper problems
- Engine problems
- Fuel/propulsion system problems
- Air bags problems
The graph below shows statistics for all 2020 Chevrolet Impala vehicle components and the number of complaints received.
2020 Chevrolet Impala complaints
The NHTSA has received 8 complaints about various vehicle components related to the 2020 Chevrolet Impala.
UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-08-22
- VIN: 1G11Z5S36LU
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-29
- VIN: 1G11Z5S37LU
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-11-19
- VIN: 2G11Z5S32L9
- Components: UNKNOWN OR OTHER
- Summary: As I was driving my car in the interstate the car started making noises and began to shake and then it stop driving normally. I did my best to move to the curve and then called a towing truck to get the car. The car transmission stopped working properly. I conducted an analysis on this car in the internet and it has been written that the transmission has a manufacturer's defect. Also, the car dealer did a diagnostics test on the vehicle and proved that the transmission is not responding. The car dealer said the repair is not covered. This car is less than 5 years old. I was driving with an unsafe car. Data indicates that the transmission defects with a transmission fluid leak. I was in a dangerous situation while driving the car in the interstate. There were no warning signs and I believe this can be a dangerous situation for other consumers who may have the same car. The dealer and manufacturer does not want to cover the repair of the transmission since they said there has not been any recalls with the car. I want to put this complaint because I was at risk for something I had no control of. I contacted the corporate office and they told me to take it back to get a second diagnostic. In my opinion I have already done the diagnostic and they will not accept it unless is recent. The diagnostic was done in March 2024. Dealer wants me to pay for the repair. The transmission fluid leak is a problem that appears to be from the manufacturer because a transmission's life should last longer. The car has been undriveable.
AIR BAGS PROBLEM
- Date Of Incident: 2023-06-20
- Crash: 1
- VIN: 2G11Z5S30L9
- Components: AIR BAGS
- Summary: I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-10-01
- VIN: 1G11Z5S35LU
- Components: UNKNOWN OR OTHER
- Summary: While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
STEERING PROBLEM
- Date Of Incident: 2022-09-28
- VIN: 1G11Z5S34LU
- Components: STEERING
- Summary: The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact restarted that vehicle two hours later and the vehicle resumed normal operation. Neither the dealer nor the manufacturer had been made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 54,000.
ELECTRICAL SYSTEM,STRUCTURE,SEATS PROBLEM
- Date Of Incident: 2021-01-26
- VIN: 2G1105S36L9
- Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
- Summary: The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, nothing is being done. Radley Chevy in Fredricksburg Virginia hasn’t done anything for us either. My family is now having respiratory issues due to the mold issue.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-08-27
- Components: EXTERIOR LIGHTING
- Summary: The contact rented a 2020 Chevrolet Impala. The contact stated that the headlamps failed to produce adequate lighting while driving. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,433. The VIN was not available.
Negative 2020 Chevrolet Impala car reviews
Positive 2020 Chevrolet Impala car reviews
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The V6 LT is an amazing car with great get up and go. It's also surprisingly quiet thanks to the acoustic glass and triple sealed doors. My personal favourite features are the leather seats, Bose sound system with 11 speakers, and navigation. The blind spot and rear cross traffic alerts are also fantastic, without any annoying nanny features like lane departure or adaptive cruise control. Plus, it's not too techy. The 18 inch wheels have enough rubber to ensure a smooth ride without being too harsh.
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After owning Chevys and Cadillacs of all sorts, I can honestly say that this model of Impala is definitely the last of its kind. I hope I am wrong, but I don't think we'll ever again get a full-size sedan/naturally aspirated engine combination. I do not like or am interested in SUVs besides actual body-on-frame trucks. The trend has to stop; it is both annoying and inconvenient. Chevy and Ford must continue making sedans!
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I love the Pepperdust's two-tone color scheme, which is complemented by the light-colored leather, Bose sound system, and 18-inch wheels that provide a smooth and quiet ride. While the car's acoustic glass helps to reduce noise, it may not be as effective on rough roads. If you're looking for even less road noise, you may want to consider upgrading to a Buick LaCrosse or Caddy CT6 sedan. The Pepperdust is one of the last V6 sedans without the pesky 8-speed transmission or stop/start feature. Instead, it features a reliable 6-speed transmission. Be sure to use the audio controls on the steering wheel to avoid rubbing off the infotainment screen's finish. I learned this the hard way when I owned a 2013 Camaro with the same screen, and the previous owner's constant toggling between two radio stations resulted in two wear marks on the finish. After 14,600 miles, my Pepperdust still looks brand new and I couldn't be happier!
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I really like the name plate of the car, but unfortunately, I didn't end up getting it. However, I do have some concerns about the thick roof pillars that can impair visibility, which is really important to me. Additionally, I think there could be more color options available, as the current selection is quite limited. Personally, I think a larger car should come in a darker color, such as a grey metallic, but this is just my preference. Despite these minor issues, the Impala is a fantastic car in almost every aspect. The engine provides great value for the price. I hope to make a decision soon, as I don't want GM to stop making this amazing car.
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This car has an amazing interior and exterior look. I was pleasantly surprised by how fast it was when I first drove it. Compared to the Chrysler 300, Honda Accord, and Nissan Maxima, this car is definitely the best choice. It's perfect for long-distance drives, it feels like I'm riding on rails. Overall, this car is an amazing sedan.
Additional sources
More sources of information about 2020 Chevrolet Impala problems:
What are common issues on 2014-2020 Impalas? | Impala Forums
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Other years of Chevrolet Impala
Are you having problems with your 2020 Chevrolet Impala?
Derrick Bradtke 2024-11-02
Your Premier Impala looks and drives great! It has great handling with responsive steering and brakes, and the comfy seats make for a pleasant ride. The music and info system are also top-notch. However, it seems that the 20” tires come with very noisy high performance Firestone tires, which can be quite bothersome. It's unfortunate that you didn't receive any help from Firestone or the dealer. I hope your new Lexus 350ES provides a quieter and more enjoyable driving experience for you!
Mckenzie Ritchie 2024-09-12
I purchased a 2019 Impala with 34,000 miles in September and it now has 39,000 miles. Although it looks great, I have to say it's not as responsive as my previous 2010 Impala with the 3.5 engine. I drive conservatively and unfortunately, this car doesn't respond well to light touches. However, I was able to sell it to my local Chevrolet dealer for $1000 more than what I paid for it, which was a great deal considering the current inventory shortage. I then purchased a black 2011 Impala with the 3.5 engine and I couldn't be happier!
Jorge Anderson 2024-08-01
You can save a lot of money by purchasing a used Impala of the model you are looking for, rather than buying a new one. The LTZ or Premier models should not cost more than $30,000 brand new. While it is a nice looking car, it may not be worth the high price that dealers are offering. It is worth noting that GM is discontinuing this car, along with a few other mid-size GM cars. When considering purchasing these types of cars, it is important to be cautious as many GM cars have the same engine.
Cicero Breitenberg 2024-07-07
I have been dreaming of driving an Impala since the 90s and finally got the chance to rent one for two weeks while my main vehicle was in the shop. The exterior of the car is absolutely stunning, as we all know. However, when I first sat in the car, I was a bit underwhelmed. While the leather seats were nice and adjustable, the infotainment system and in-dash display were quite outdated and looked like something you could buy and install yourself at Best Buy. Additionally, the headrest was quite hard and uncomfortable, and the limited driver assists, aside from the blind spot warning, made it difficult to see anything other than directly ahead. Despite these issues, the car was quick, although the transmission was a bit sluggish and the brakes would get rock hard if the car sat for more than three hours. These issues were unexpected for a car with only 23k miles. For comparison, my primary vehicle is a 2020 Honda minivan, which has standard lane keeping assistance and adaptive cruise control, as well as nicer displays and more accurate voice commands, all for a similar price.
Mallory Haley 2024-01-05
If you are considering purchasing a Chevy product, it is important to be confident in your decision beforehand. The 2019 Impala has a sleek exterior and a comfortable interior, but there are some areas for improvement. The V6 engine provides decent power, but the power steering system and front end design can make it difficult to maintain control at high speeds. The transmission can also be slow and unresponsive at times. In terms of the interior, while it looks nice, there have been some reported issues with rattling and loose panels. Additionally, the climate control system could benefit from more manual control options. Overall, the Impala is a solid choice for those who prioritize style and comfort, but it may not be the best fit for everyone.The car's exterior features could benefit from some improvements. The headlights, door handles, and wheels could be designed to a higher standard. Additionally, the backup camera could be more reliable. Unfortunately, the issues with this car have led me to purchase a different vehicle. It is disappointing that the dealer has not been able to address these concerns. When considering purchasing a vehicle, it may be best to explore options beyond Chevy products.