Volkswagen Jetta problems

The Volkswagen Jetta is a compact car/small family car manufactured and marketed by Volkswagen since 1979. Positioned to fill a sedan niche above the firm's Golf hatchback, it has been marketed over seven generations, variously as the Atlantic, Vento, Bora, City Jetta, Jetta City, GLI, Jetta, Clasico, and Sagitar (in China).
The Jetta has been offered in two- and four-door saloon / sedan, and five-door wagon / estate versions – all as four- or five-seaters. Since the original version in 1980, the car has grown in size and power with each generation. By mid-2011, almost 10 million Jettas have been produced and sold all over the world. As of April 2014, Volkswagen marketed over 14 million, becoming its top selling model.
Nameplate etymology
Numerous sources note that the Jetta nameplate derives from the Atlantic 'jet stream' during a period when Volkswagen named its vehicles after prominent winds and currents (e.g., the Volkswagen Passat (after the German word for trade wind), Volkswagen Bora (after bora), and Volkswagen Scirocco (after sirocco).
A 2013 report by former VW advertising copywriter Bertel Schmitt, said that — after consulting VW sources including Dr. Carl Hahn, former Volkswagen of America Chief and W.P. Schmidt, former sales chief at Volkswagen — no evidence suggested Volkswagen employed a naming theme for its front-drive, water-cooled vehicles; nor was there evidence the names derived from a theme; nor that a naming system "was ever announced, either officially or confidentially."
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Volkswagen Jetta model years
Common Volkswagen Jetta problems
The Volkswagen Jetta is a popular compact sedan, but like any vehicle, it has its share of common problems. Here are some of the most frequently reported issues based on complaints from owners:
- Power Window Failure: Power window failure is often due to a failed window regulator, which will need to be replaced. This issue affects 2010, 2014, and 2016 models with an average mileage of 90,000 miles.
- General Electrical Issues: These issues can be difficult to diagnose and are often caused by ground wiring problems under the battery. This issue affects many models, including 2012, 2013, and 2014 with an average mileage of 150,000 miles.
- Odor from HVAC Vents: This issue is caused by condensation in the heater case and AC (HVAC) system after the car has been sitting idle for 2 hours or more. It affects 2012, 2013, 2014, and 2016 models with an average mileage of 50,000 miles.
- Faulty Stereo System: This problem is particularly common in the 2010 Jetta, where many drivers have reported that the car stereo simply died.
- Transmission Failure: This issue is common in the 2006 Jetta, where many drivers have reported problems shifting and getting stuck in neutral between 85k and 110k mileage.
- ABS Module Failure: This problem is particularly severe in the 2009 Jetta, where the failing Antilock Braking System (ABS) has led to numerous accidents or near-accidents.
- Clock Spring Failure: This problem affects Volkswagen owners, causing the driver's side airbag, horn, and steering wheel controls to become disabled. This issue has been ongoing for years, with a recall that was first issued in 2013 still under investigation.
- Ignition Coil Failure: This problem affects Volkswagen coils, causing the engine to suddenly lose power. This can lead to shaking or hesitation and leave the driver in a vulnerable position.
- Oil Sludge in the 1.8L Turbo Engine: This issue affected VW's 1.8-liter turbocharged engine from 1997 to 2005, and resulted in a class-action lawsuit due to the tiny 3.7-quart oil capacity that couldn't compensate for the engine's heat generation.
- Diesel Emissions Scandal: Volkswagen has admitted to using a defeat device on its supposedly 'clean diesel' vehicles to skirt around US emissions standards.
These issues can affect the reliability and safety of the Volkswagen Jetta, and it's important for owners to be aware of them. Regular maintenance and inspections can help prevent some of these problems, but others may require more extensive repairs or replacements.
Are Volkswagen Jetta reliable cars?
Is the 2024 Volkswagen Jetta Reliable? The 2024 Jetta has a predicted reliability score of 81 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
Does the Volkswagen Jetta have issues?
Volkswagen Jetta Reliability Problems. Jetta owners have made 1,244 complaints over 32 model years. Using our PainRank™ system we've ranked it second to last in overall reliaibility , with significant engine and interior concerns.
How long do Jetta engines last?
Most Volkswagen vehicles will last between 100,000 and 200,000 miles, although well-kept models can last even longer than that. All VWs are remarkably reliable vehicles. When it comes to longevity, the Golf, Passat, Jetta, and Beetle are known to be particularly long-lasting.
Do VW Jettas have transmission problems?
As their owners will be well aware, certain models of the Volkswagen Jetta 2.5 have been known to have transmission problems. The transmission on these vehicles, the 09G automatic, often has problems with rough shifting into certain gears, making driving an uncomfortable—and often frightening—experience.
Percentage distribution of complaints by Volkswagen Jetta years
We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen Jetta cars and compiled the top 5 most problematic Volkswagen Jetta model years:
- Volkswagen Jetta 2009
- Volkswagen Jetta 2010
- Volkswagen Jetta 2002
- Volkswagen Jetta 2001
- Volkswagen Jetta 2011
Below you can see the percentage distribution of known problems by Volkswagen Jetta model years.
Distribution of the number of complaints by Volkswagen Jetta years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Volkswagen Jetta car problems categorized by type of issue
After analysing all complaints related to Volkswagen Jetta , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Power train problems
- Engine problems
- Engine and engine cooling problems
- Service brakes problems
The graph below shows statistics for all Volkswagen Jetta vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Jetta model years
A total of 496 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Jetta model years
There were a total of 324 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Jetta model years
There were a total of 604 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Jetta model years
There were a total of 19 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 10236 complaints about various vehicle components related to the Volkswagen Jetta . Below are the 25 most recent complaints reported for Volkswagen Jetta vehicles.
Latest 25 complaints
Volkswagen Jetta 2022
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-10-23
- VIN: 3VWNM7BUXNM
- Components: SERVICE BRAKES
- Summary: My car only had twelve thousand miles on it when the problem started with the rear brakes. They were at an eight and in less than two weeks time they started dragging not fully disengaging and went down to a one. Screeching. I looked it up and seems to be a common problem. If it is common and VW is aware of it not only affecting my specific model but other models as well. I believe it should be addressed and figure out a way to stop it. It messes with my fuel economy as well as goes thru pads way sooner than what they should. Which is gonna be costly over time.
Volkswagen Jetta 2014
- Date Of Incident: 2024-01-15
- Date Complaint: 2024-10-17
- VIN: 3VWD17AJ5EM
- Components: POWER TRAIN
- Summary: The contact owns a 2014 Volkswagen Jetta. The contact stated while driving on the highway at approximately 50 MPH, the RMPs revved however the vehicle lost automotive power. The contact merged to the side of the road and noticed transmission fluid was leaking. The vehicle was restarted however failed to increase in speed. The vehicle was towed to the residence where an independent mechanic diagnosed that the vehicle was leaking transmission fluid from between the transmission and the engine. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number:13V568000 (POWER TRAIN) as a probable cause for failure. The approximate mileage at the time of failure was 190,000.
Volkswagen Jetta 2023
- Date Of Incident: 2023-08-15
- Date Complaint: 2024-10-15
- VIN: 3VW4M7BU3PM
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Volkswagen Jetta. The contact stated that upon coming to a complete stop on an incline, the hill start assist system activated but activated the brakes for an extended period causing the contact to stall the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The contact was informed that the system was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 0.
Volkswagen Jetta 2015
- Date Of Incident: 2023-09-23
- Date Complaint: 2024-10-14
- VIN: 3VWD17AJ6FM
- Components: ENGINE
- Summary: My Volkswagen vehicle (Jetta Model 2015, MOdel 4DJSA, VIN [XXX] ) had a first event on [XXX] where the car suddenly stop in the middle of [XXX]. The car was taken to Volkswagen at Inver Grove and the cause was related to failure in a piston. The car was fixed without cost as it was covered by the guarantee of the vehicle. Again, around [XXX], the car again suddenly stopped working and needed to be thawed to Volkswagen at Inver Grove, the diagnosis done was extreme misfires on all cylinders that cause the car to die while in operation. The root cause was due to excessive oil inside the cylinder. In this occasion, the repair would not be covered under the guarantee and thus the option provided was to replace the motor at an estimated cost of $11,000 USD which is above the cost of the vehicle. It is important to notice that the car was routinely checked and serviced by Volkswagen at Inver Grove during the time we have owned the vehicle. There were not diagnostic tools that we could have to address this issue, to our knowledge there is nothing we did to cause this catastrophic failure. This recurrent incident could be likely a manufacturing issue and thus it is not caused by the user. The damage of the cylinder was not isolated to just one, all four have the same issue. Our car is currently parked (we are paying storage insurance on it) and we cannot use it. Our ask is for Volkswagen to repair the vehicle at no cost to us as we were not at fault for this issue. We kindly ask you for your support on this matter. Respectfully. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Jetta 2019
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-07
- VIN: 3VWE57BU7KM
- Components: AIR BAGS
- Summary: My son was driving 45 miles per hour when he hit the sidewalk with both tires on the passenger side. Due to this, the curtain airbags were activated on both the driver and passenger side as well as the passenger seat bag, which I think should not have happened and this caused my insurance to determine it as a total loss.
Volkswagen Jetta 2012
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-10-06
- VIN: 3VWLL7AJ5CM
- Components: AIR BAGS
- Summary: Clock spring went out and would have failed to deploy the airbags if i was in an accident. there was no notification that said it went out. NHTSA campaign number - 15V483000
Volkswagen Jetta 2000
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-03
- Number Of Injuries: 1
- VIN: 3VWSF29M5YM
- Components: ELECTRICAL SYSTEM,SEATS
- Summary: The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.
Volkswagen Jetta 2023
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-10-02
- VIN: 3VW7M7BU6PM
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
- Summary: While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster
Volkswagen Jetta 2017
- Date Of Incident: 2022-03-01
- Date Complaint: 2024-10-01
- VIN: 3VWL17AJ7HM
- Components: EQUIPMENT
- Summary: The contact owns a 2017 Volkswagen Jetta. The contact stated that on several occasions while the vehicle was started, the infotainment touch screen occasionally went black and did not respond to touch commands. Additionally, the side buttons of the infotainment screen did not respond when depressed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the infotainment screen was inoperable. The vehicle was not repaired. The mechanic advised the contact to take the vehicle to a dealer for assistance. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Volkswagen Jetta 2022
- Date Of Incident: 2024-09-27
- Date Complaint: 2024-09-29
- VIN: 3VWCM7BU5NM
- Components: STRUCTURE,SERVICE BRAKES
- Summary: I have a 2022 VW Jetta and my breaks lasted 13,400 miles, I have a daily commute of 11 miles and I believe this is not a normal condition on a car. The delaer refused to replace the breaks despite the eviden condition of low quality. In addition I have a problem in my door where the door does not close in case of really cold weather. I have a video but it I cannot upload.
Volkswagen Jetta 2004
- Date Of Incident: 2019-09-18
- Date Complaint: 2024-09-28
- VIN: 3VWRA69M44M
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Unknown, very complex. Multiple issues. Have been addressed as well as parts been replaced however other issues arised that are definitely safety concerns between electrical issues engine motor etc
Volkswagen Jetta 2013
- Date Of Incident: 2024-09-02
- Date Complaint: 2024-09-26
- VIN: 3VWLL7AJ9DM
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: 2013 Jetta TDI with 92k miles. I am the third owner of this car which has been regularly maintained since new with all service records, including a 2019 emissions modification per VW recall. I bought this vehicle less than a year ago. My son was driving to work when the car shut off without warning. He was able to restart it and park safely and had it towed home. After replacing the battery and a fuse, the car continued to show a code for the ECM Power Relay Load Circuit . We took it to the mechanic to have it inspected, and learned that the high pressure fuel pump had imploded and metal shavings were found throughout the entire fuel system. This is evidently a common and very costly issue that VW has an obligation to fix. They knowingly continue to use a defective part that is essentially a ticking time bomb without regard to the owners safety and the financial ramifications of the repair. All VW vehicles with this defect should be covered by VW, not just selected model years and models. This causes catastrophic damage and VW is completely negligent by not doing what is right by the customer. The VW dealer quoted a $9,000. repair and VW North America declined any assistance with the vehicle. The car is not worth that, and it would be absurd to pay out of pocket for the repair; especially since VW continues to use a defective designed HPFP that can eventually fail again. VW was selective in the model years that they recalled, but only after the parts failed. They should have applied the recall and repairs to ALL vehicles proactively. I now have a 2013 paperweight in my driveway. The reason I purchased this specific car was for the longevity that diesels are known for. What a shame that VW does not rectify the situation in lieu of the previous diesel scandal. I'll be going back to Volvo or Subaru, two companies that I have had great experiences with, both in safety and reliability. VW should do the right thing, but I guess that's of no importance anymore.
Volkswagen Jetta 2017
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-09-24
- VIN: 3VWDB7AJ9HM
- Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Volkswagen Jetta. The contact stated while the vehicle was parked, the contact noticed fuel leaking from under the hood of the vehicle. The check engine, and electronic power control warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel rail bolt had failed and needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
Volkswagen Jetta 2017
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-09-23
- VIN: 3VW2B7AJ0HM
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns 2017 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle failed to turn off while turning the key to the off position in the ignition switch. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer and was diagnosed, and it was determined that the cylinders in the engine was rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.
Volkswagen Jetta 2011
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-21
- VIN: 3VWDZ7AJ9BM
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Component/System Failure/Malfunction: ignition switch and starter, possibly transmission Yes, available for inspection upon request. Car has randomly stalled while in motion; ignition and starter switch have been replaced as well as microswitch panel - yet problem persists. Power steering shuts down, steering wheel becomes very difficult to turn. Have to put car in neutral, typically, and try to restart while in motion. Has happened over 100 times; replaced alternator as well. Battery was replaced, brand new, yet was drained multiple times - recharged at Autozone. Vehicle was brought to Larry H. Miller Volkswagen - was advised the problem was fixed, as well as recall repairs (microswitch), paid for the service, went to leave dealership and problem immediately happened again. Complete shut off. Would stay running a little longer while in neutral or AC on. When the vehicle stalls the only light that comes on is the battery light. All other lights and systems work. Ran diagnostic codes through personal mechanic, friend, and dealership... Code states "Key/Ignition/Computer" but unsure what specifically. The 2011 Volkswagen Jetta also does not have the original key fob. May be improper programming? Continued to research all other recalls, services have been completed and yet the problem persists.
Latest 5 recalls Volkswagen Jetta
The National Highway Traffic Safety Administration (NHTSA) has issued 216 recalls for different components of the Volkswagen Jetta.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Volkswagen Jetta 2019
- Report Received Date: 2024-02-14
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
- Model: Volkswagen Jetta 2020
- Report Received Date: 2024-02-14
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
- Model: Volkswagen Jetta 2019
- Report Received Date: 2023-09-06
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
- Consequence: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
- Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
- Model: Volkswagen Jetta 2019
- Report Received Date: 2023-08-30
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
- Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
- Model: Volkswagen Jetta 2020
- Report Received Date: 2023-08-30
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
- Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Latest negative Volkswagen Jetta car reviews
Latest positive Volkswagen Jetta car reviews
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Vehicle year: 2007
We have owned five Jettas and our new Wolfsburg may be the best one yet. If you enjoy the European ride and handling, then this car is definitely worth considering. The Wolfsburg offers great value for the money. It's important to keep in mind that car evaluations can be subjective, and different people may have different opinions. While J.D. Power may have a preference for Japanese cars, it's always a good idea to keep an open mind and consider all options.
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Vehicle year: 1991
I'm so excited about my car! I got it for a great deal at only 250 bucks, and even though I had to replace the exhaust for another 250, it's been running like a dream. I found another identical car for parts, which is perfect in case I need anything else. It's got 225,000 miles on it, but it still keeps up with most cars. The only other things I've had to replace are the front brake pads and rotors, and the right front strut froze up, but I was able to replace it easily. I absolutely love this car and I hope it lasts me a long time!
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Vehicle year: 2005
Your Jetta sounds like a fantastic car to drive! It's great to hear that you feel safe in it, especially with the added safety features like the side air curtains and airbags. The sun roof is a nice touch too! I'm glad to hear that the mileage is good and that the ride is peppy when you need it. It's also great that the heated seats warm up quickly and get warmer than your husband's S-10 quad cab. While the back seats could use a bit more leg room, it's good to know that the front seats have plenty of leg room. Additionally, having 3 headrests in the back seat is a great safety feature. Thank you for sharing your thoughts on your Jetta!
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Vehicle year: 2020
undefinedLess so when taking out of eco mode, only impacts the highway mileage by 1 mpg. VW reliability concerns me a bit, but fingers crossed that I can get 200k without any major issues. If you're looking for a comfortable, quick, fairly agile, and quiet car to get through your commute while stopping at the gas station as infrequently as possible (or about every 550 miles for me), then the Jetta is a great choice. In my one year update, I've driven over 40k miles and had only one minor oil leak (fixed under warranty), and the tires are about shot (which surprised me a little, as I typically get 60k+ out of tires with mostly highway driving). The car still handles well, has decent acceleration, and great fuel economy, getting a touch over 39 mpg with spirited highway driving. The seat is still firm and comfortable, and the car has required no major work. If you're considering a Corolla, Civic, or Elantra, I highly recommend adding the Jetta to your search. You may be quite pleasantly surprised. In my update on 27Mar2021, with almost 80k miles on the car, it hasn't changed much. The seats are still firmly comfortable, I still get almost 40 mpg in mostly highway driving, and no odd squeaks. I replaced the stock tires with General Altimax, and they perform much better in the snow. The tradeoff in mileage (about 1 mpg worse) equalled out due to the lack of traffic (still much lower than pre-Covid levels). I've had nothing besides routine maintenance (except when I knocked off the mirror casing when backing out of the garage). Routine service costs a bit more than most American or Japanese cars, but not by much (although this year I have to get the brake fluid flushed, not sure what that goes for). Overall, I'm still pleasantly surprised, and if I had to buy another car today, a Jetta would still be in serious consideration.Update 29Sept22 - At 130k, I have only done standard maintenance, replaced the tires with another set of Altimax, and got an alignment. The previous set of tires lasted me 70k and had good wet weather performance, and were decent in the snow. I have not noticed any change in performance or odd rattles, and the car is still comfortable on long trips. Due to increased traffic post covid, my mileage has decreased to about 38.5 mpg (from just over 40). My only complaint is that the driver's side sun visor clip broke, and unfortunately, Volkswagen doesn't sell it separately (that I can find), and they want $370 for the assembly. I will try to find a creative solution this weekend. After 3-1/2 years, I am still very happy with the vehicle. If you are looking for a compact commuter, I highly recommend adding the Jetta to your test drive list.
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Vehicle year: 2020
The defective torque converter in my new 2019 Jetta was causing a loud noise, which I promptly reported to the dealership. The lead mechanic, Steve, confirmed the issue with the RPM's and assured me that they would fix it. While I awaited the repair, the dealership provided me with a rental car. However, after a few days, I received a call from Salem, OR VW stating that they could not fix the issue and that the sound was normal. Based on my experience, I cannot recommend purchasing a 2019 Jetta.
Art Emmerich 2025-05-22
Vehicle year: 1999
Although I bought this car used and experienced some issues with it soon after, I have been able to address them effectively. While some repairs have been costly, I have been able to maintain the car's reliability. I have had to address issues with the windows, glove box, wiring, AC compressor, and lights, but I have been able to resolve them all. Despite some initial setbacks, I have been able to keep the car in good condition and ensure that it runs smoothly.
Grady Prosacco 2025-05-21
Vehicle year: 2009
I have owned this car for a year and have already driven 40,000 miles. Unfortunately, the radio stopped working a few weeks ago, which is unacceptable for a car that is only 12 months old. Despite my warranty being up due to the high mileage, I was quoted a price of $980 (excluding tax and labor) for the repair. After contacting the 1-800 number, I was connected with a 'customer advocate' to discuss my issue. I explained that while I would understand if it were a moving part, it is unreasonable to pay such a high cost for a radio that should last longer than a year. Although I have always been a fan of German cars, this experience has left me with no desire to return to Volkswagen. It is concerning that they have received 200 complaints for every 1000 cars sold.
Bennie Leuschke 2025-05-20
Vehicle year: 2012
I've owned this vehicle for about 3 years and 45,000 miles since I bought it new. I'm overall very impressed with the quality, comfort, value, and performance. I decided to stay away from the TDI due to diesel fuel pricing and the intercooler issues that are well documented here. I'm very happy with my decision. While this vehicle isn't a sports car, it does have that German car feel to it. Even with the mileage, it still feels pretty tight and drives smoothly. I also get around 28 mpg with combined driving, about half and half. The free maintenance service was a nice touch for the first 36,000 miles.
Loy Mitchell 2025-05-18
Vehicle year: 2009
We have done our best to maintain the vehicle, but unfortunately, we have experienced several issues. The heater core has had to be replaced four times, with warranty covering three of those replacements. However, there still seems to be an underlying issue as it is not functioning correctly. Additionally, the door locks/security system is not working and requires a $995.00 repair. We have also experienced oil leakage in the gaskets, which will cost $900.00 to fix, and the AC has gone bad, requiring a $1005.00 repair. The speed control unit is also out, which will cost $340.00 to fix. Recently, the vehicle has been smoking and the mechanic suspects that the coil and plugs need to be replaced, which will cost between $300 and $500. In comparison, my Chevy truck, which is three years older and has 40,000 more miles, has only required a tune-up with plugs and wires and is still running well. While we are disappointed with the issues we have experienced with our VW, we are hopeful that the current issue, which may be blown gaskets and leaking water and anti-freeze, can be resolved. Thank you for your assistance.
Chaz Ernser 2025-05-18
Vehicle year: 2004
I recently purchased a 2004 Volkswagen Jetta and unfortunately, I experienced some issues with the transmission. Despite bringing it back to the dealership multiple times, they were unable to identify the problem and even suggested that it was normal for German cars to drive that way. It wasn't until after the warranty had expired that they finally found the issue, but unfortunately, it will cost me over $1,500 to fix. If you or anyone you know has experienced similar issues, it may be worth contacting the National Highway and Traffic Department to see if they can help. Thank you for your attention to this matter.