2020 Volkswagen Jetta problems
The Volkswagen Jetta is a compact car/small family car manufactured and marketed by Volkswagen since 1979. Positioned to fill a sedan niche above the firm's Golf hatchback, it has been marketed over seven generations, variously as the Atlantic, Vento, Bora, City Jetta, Jetta City, GLI, Jetta, Clasico, and Sagitar (in China).
The Jetta has been offered in two- and four-door saloon / sedan, and five-door wagon / estate versions – all as four- or five-seaters. Since the original version in 1980, the car has grown in size and power with each generation. By mid-2011, almost 10 million Jettas have been produced and sold all over the world. As of April 2014, Volkswagen marketed over 14 million, becoming its top selling model.
Nameplate etymology
Numerous sources note that the Jetta nameplate derives from the Atlantic 'jet stream' during a period when Volkswagen named its vehicles after prominent winds and currents (e.g., the Volkswagen Passat (after the German word for trade wind), Volkswagen Bora (after bora), and Volkswagen Scirocco (after sirocco).
A 2013 report by former VW advertising copywriter Bertel Schmitt, said that — after consulting VW sources including Dr. Carl Hahn, former Volkswagen of America Chief and W.P. Schmidt, former sales chief at Volkswagen — no evidence suggested Volkswagen employed a naming theme for its front-drive, water-cooled vehicles; nor was there evidence the names derived from a theme; nor that a naming system "was ever announced, either officially or confidentially."
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Common 2020 Volkswagen Jetta problems
The 2020 Volkswagen Jetta has been reported to have issues with its infotainment system, including connectivity issues and system freezing. These problems can affect the driver's ability to use the car's entertainment and navigation features, which can be frustrating and potentially dangerous if the driver is unable to access important information while driving.
Another issue reported for the 2020 Jetta is transmission problems, particularly in the 2019 model year. These problems can include hard shifting, gear slippage, or the transmission failing entirely, and are often caused by premature wear within the transmission system. These issues can be costly to repair, as they typically require a transmission rebuild or replacement, which is usually done by a professional mechanic.
The 2020 Jetta has also been reported to have issues with its windows, including windows that are stuck open or closed, or that move up and down at odd times. The likely culprit for these issues is a faulty window regulator, which will require replacement by a mechanic.
Additionally, some 2020 Jettas have been reported to have faulty coil packs, which can cause the engine to misfire or lose power. This issue affects only a handful of 2020 Jettas, but can be a significant problem if it occurs, as it can affect the car's performance and fuel efficiency.
Overall, while the 2020 Volkswagen Jetta has many positive qualities, including a refined interior, good performance, and a spacious interior, it is important for potential buyers to be aware of these common issues and to consider the potential costs of repair when making their purchasing decision.
Are 2020 Volkswagen Jettas reliable?
The 2020 Volkswagen Jetta has a predicted reliability score of 85 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average, and 0-69 is Fair and considered below average.
What is a common problem in Volkswagen Jetta?
Automatic gearbox problems
It has been known for the automatic gearboxes on these cars to suffer with different problems. One of the most common problems is for the gears struggling to change, which could be caused by problems with the gear linkage. Does this video below sound anything like your problem?
How many miles will a 2020 Jetta last?
In many cases, the VW Jetta can run for more than 200,000 miles when properly maintained. Most VW Jetta owners drive their cars for 7 and a half years, which is usually around 75,000 miles before they upgrade to a new model with the latest features.
What recall is on the 2020 Volkswagen Jetta?
(Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position. Tip: Recalls don't affect every vehicle of the same year, make and model. You'll need your car's 17-digit Vehicle Identification Number (VIN) to know for sure.
Is the 2020 Volkswagen Jetta reliable?
The 2020 Volkswagen Jetta has a predicted reliability score of 85 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average, and 0-69 is Fair and considered below average.
What is a common problem in Volkswagen Jetta?
Automatic gearbox problems
It has been known for the automatic gearboxes on these cars to suffer with different problems. One of the most common problems is for the gears struggling to change, which could be caused by problems with the gear linkage. Does this video below sound anything like your problem?
What recall is on the 2020 Volkswagen Jetta?
(Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position. Tip: Recalls don't affect every vehicle of the same year, make and model. You'll need your car's 17-digit Vehicle Identification Number (VIN) to know for sure.
What are the disadvantages of the Volkswagen Jetta?
Volkswagen Jetta Comfort
Driving-wise, it handles well, although some drivers find the Jetta to be a little sluggish compared to similar specced vehicles. The 147 hp engine takes just under eight seconds to reach to 96 km/h, which can make highway passing more challenging.
2020 Volkswagen Jetta car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Jetta problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Unknown or other problems
- Engine problems
- Power train problems
- Service brakes problems
The graph below shows statistics for all 2020 Volkswagen Jetta vehicle components and the number of complaints received.
Latest 25 complaints 2020 Volkswagen Jetta
The NHTSA has received 40 complaints about various vehicle components related to the 2020 Volkswagen Jetta. Below are the 25 most recent complaints reported for 2020 Volkswagen Jetta vehicles.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 3VWN57BU2LM
- Components: FUEL/PROPULSION SYSTEM
- Summary: Will not take fuel. Even when the gasoline tank is empty it will not accept fuel properly. Fuel seeps out and leaks. Problem presents identically to the 2015-2020 VW & Audi recall. VW doesn’t acknowledge my VIN as a vehicle with the problem. My car is on the identical platform as the Audi A3 and is FWD. my problem is identical to the recall but VW will not acknowledge the problem.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-12
- VIN: 3VWN57BU8LM
- Components: POWER TRAIN
- Summary: I recently purchased a vehicle on July 11th, and on July 12th, I noticed a significant issue with the transmission. Specifically, the vehicle began grinding when I attempted to engage reverse gear. Concerned for safety, I promptly contacted the dealership. Initially, they advised that the proper procedure was to shift from first gear to reverse, attributing the issue to a known Volkswagen transmission characteristic. Upon further inspection at the dealership, they acknowledged the problem as a documented issue with Volkswagen transmissions, providing a "tech tip" confirming its severity. This issue poses a serious safety risk due to the delay in shifting from first to reverse, potentially impeding quick maneuvering in emergencies, thereby compromising driver and passenger safety. The problem was replicated multiple times during dealership visits, with no warning lights or indications prior to the grinding in reverse.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-07-06
- VIN: 3VWCB7BU3LM
- Components: SERVICE BRAKES
- Summary: My brakes have always sounded weird to me. But the dealer and my mechanic assured me that they were fine. On Saturday 7/6/24, I noticed a horrible grinding noise. I took it to my mechanic and was told that due to a faulty brake caliper the passenger side front inner brake pad has gone metal to metal. I can see that there is a recall on the calipers for 2020 VW Jetta but it doesn't show up for my VIN #. I am having to pay $541.07 and feel that if this is a recall I shouldn't have to pay.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-02
- VIN: 3VWGB7BU5LM
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: The built-in navigation and apple carplay periodically show the wrong location, offset by several hundred feet from the real one. A huge number of cases on the Internet, Volkswagen does nothing about it. They update the software, but it doesn't help.
SEATS PROBLEM
- Date Of Incident: 2024-06-23
- Number Of Injuries: 1
- VIN: 3VWN57BU2LM
- Components: SEATS
- Summary: There is a spring that it out of place and when I turned to get out of the seat it scratched my back.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-06-07
- VIN: 3VWCB7BU2LM
- Components: FUEL/PROPULSION SYSTEM
- Summary: The fuel door would not open for me to put gas in my car. I cannot drive my car without fuel. If I can’t get to my gas tank because the fuel door has malfunctioned I become a danger to those who drive as well as myself and my vehicle. My car tells me everything else but not that. I only find out once I need gas and others getting upset because they waiting on the gas spot can get me hurt or killed in this day and age with peoples lack of patience. I had to spend extra money to tow my car just for them to break the actuator just so I can put gas in my car. Now my fuel door hangs open and now I have to worry about my car and who may do something in that instance. The car doesn’t offer a switch or button in the car to release the fuel door. My car runs on gas if the malfunction happens every 6 months or every year it stops my life. I need to work go to school and so much more. This is an issue that will continue because of the build of the vehicle and others like it in many make and models. Help please
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-11
- VIN: 3VWC57BU6LM
- Components: UNKNOWN OR OTHER
- Summary: Mid-drive, the vehicle gave me a "check starter system" warning, a known 2020 VW Jetta issue. However, my car has not gotten a recall message yet. The message also disappeared again after I turned off the car for 10 minutes and started it again.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-04-29
- VIN: 3VW6T7BU7LM
- Components: UNKNOWN OR OTHER
- Summary: Vehicle's sunroof spontaneously shattered while driving, raining down thousands of shards of glass. There was a loud bang, it sounded like a firecracker went off. I was not behind another vehicle and was going 55-60 mph. Another issue that this brought up was that after I had pulled off and assessed what happened, I wasn't initially able to buckle my seat belt due to glass in the receptacle.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-03-07
- VIN: 3VWCB7BU9LM
- Components: UNKNOWN OR OTHER
- Summary: After buying this vehicle in June 2020, and the "Emergency SOS Module" never malfunctioning once, I enrolled in VW's free "Safe and Secure" service through the myVW mobile application on March 7, 2024, and immediately received an "Emergency SOS Error" light. The vehicle manual states that the vehicle is not safe to drive and must be taken to the dealership immediately. I then called my local VW dealership asking if I could stop by since I was in the area, and the service department stated that have seen a lot of vehicles coming in with this issue lately and the car must be brought in to replace the emergency call module. Upon bringing my vehicle in, the dealership stated that there is a diagnostic charge of over $250, in addition to the cost of potentially replacing the module (which I'm reading online others have paid between $900-$1,500 for replacement. This is completely unacceptable to pass on a charge to a customer for something that is not included in the vehicle's scheduled (or unscheduled) maintenance list, as well as has nothing to do with the mechanical operation of the vehicle – in addition to posing a safety risk. I never had an issue with this module until the minute I decided to enroll in VW's free "Safe and Secure" service, at which point it seems either they have installed faulty equipment in their vehicles or have an error in their software.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-22
- VIN: 3VWCB7BU4LM
- Components: ELECTRICAL SYSTEM
- Summary: The SOS emergency that is supposed to work when you press the button or if your car is stolen the module failed and on months of back order
ENGINE PROBLEM
- Date Of Incident: 2023-11-27
- VIN: 3VWCB7BU1LM
- Components: ENGINE
- Summary: The contact owns a 2020 Volkswagen Jetta. The contact stated while driving uphill at 55 MPH, the vehicle unintendedly shut off with an unknown warning light flashing on the instrument panel. Despite the failure, the contact was able to restart the vehicle and drive to the residence. The vehicle was later taken to a dealer where a diagnostic test was performed but no defect was found. The contact then stated that while driving 45 MPH, the vehicle shut off with the check engine warning light illuminated. The vehicle eventually restarted after several attempts. The dealer was contacted about the failure and the contact was promised a callback. The contact had not yet heard back from the dealer. The manufacturer was also notified about the failure and the contact was referred to another dealer for service. The vehicle was not repaired. The failure mileage was 46,625.
SUSPENSION PROBLEM
- Date Of Incident: 2024-01-10
- VIN: 3VWC57BU3LM
- Components: SUSPENSION
- Summary: The front strut spring broke. The dealer warned against driving it at all, since it could cut open the tire or damage other parts that would cause a lot of control. The vehicle is just past the three year warranty. But it is too new for aftermarket parts, so I had to replace it the same parts. The dealer said this is very common on this make/model and to expect these parts to consistently fail.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-08-01
- VIN: 3VWCB7BU3LM
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 70-80 MPH, the electronic parking brake engaged independently. The message "Driver's Side Door Fault" and a message indicating that the auto Start/Stop feature was unavailable were displayed. The contact stated that the failure had been recurring while driving at various speeds, while making turns, and while coming to a complete stop. The vehicle was taken to the dealer, where it was diagnosed that the driver's side door wiring harness had failed and caused the module to experience an electrical shortage. The dealer informed the contact that the electronic parking brake had engaged because the door was securely closed while driving. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,789.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-05-31
- VIN: 3VWN57BU0LM
- Components: ELECTRICAL SYSTEM
- Summary: Incident Occurred in May. Was on Reddit and saw someone say to report any issues to NHTSA so that's what I'm doing At the end of the month in May (2023) when starting my car after work that had been sitting in the sun, it turned on but then turned off about 10 seconds later saying "ignition switch off safely stop the vehicle" then it flashed to another screen saying "please check the starter system." I waited about 10 minutes then I was able to start my car with no issue. Then after leaving work I pulled onto the highway and the issue happened again while going 60+ mph. Everything cut off and it gave me the same message. My jetta is a manual so it was still in gear and could keep driving but it was super sketchy. I immediately pulled off the road and when I came to a stop the car completely shut off. Then I waited another 10 minutes. Started my car again and the exact same thing happened and I had to pull off the highway. After that I was able to start the car without it happening again and I drove straight to the Volkswagen dealer to have them fix it. I left the the next day to go to a work conference out of state and returned the following Sunday to my car which was now fixed. Part P2532 was replaced in the ignition switch. Luckily I have a 4 year 40,000 mile warranty so I didn't have to pay anything.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-09-18
- VIN: 3VWCB7BU5LM
- Components: UNKNOWN OR OTHER
- Summary: The sunroof shattered after closing the car door from the pressure or motion of the car door closing. The sunroof glass panel popped up in the center and all the shattered glass was in an upward motion indicating the cause was from the pressure in the cabin. There were no visible chips or debris on the sunroof prior to this occurring. I took the vehicle to the Volkswagen dealership for an inspection and repair but they denied warranty coverage even though the vehicle is under the original warranty. Volkswagen claims that a chip or rock would cause the sunroof to shatter from the door closing. This is not a safe or acceptable design - sunroofs should not shatter when car doors are opened/closed or from the movement of the vehicle driving.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-09-06
- VIN: 3VWCB7BU9LM
- Components: POWER TRAIN
- Summary: Internal Component on Transmission has failed, Vehicle is Available for inspection (Niello Volkswagen has already confirmed). The vehicle shakes when shifting which could potentially cause an accident. Yes, Niello Volkswagen confirmed the issue. Dealer for Manufacturer has confirmed issue. No vehicle warning or Lights or messages, check engine light didn't trigger. Dealership attempted to "Flash" Transmission and ECM which made the issue worse.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-07-11
- VIN: 3VWCB7BU4LM
- Components: ELECTRICAL SYSTEM
- Summary: I live in a very hot area where the temperatures rise to well above 100°. My dashboard gets hot. I imagine that the computer system is in the dashboard after the car has been in the sun I get into my vehicle start my engine things seem fine and then I’m driving down the street and the whole front panel turns off. The air turns off, the stereo turns off most importantly, the air turns off and there is an ecosystem set in my car, where the engine turns off while I’m idling. . The air turns off, the stereo turns off most importantly, the air turns off and there is an ecosystem set in my car, where the engine turns off while I am at a lot of times the whole car will turn off. I cannot see any of the gauges and I can’t roll the windows down for air most of the time, the car will continue to drive down the street, but under very dangerous and uncomfortable conditions. Below I’m going to add today’s date because it’s the most recent time that it happened but it happens. Every day doesn’t happen at night doesn’t happen in the morning because the car was cool overnight. Let me be clear that the engine is not overheating. It is the computer system. Just like when an iPhone is too hot to work.
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-07
- VIN: 3VWCB7BU2LM
- Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: MY SUNROOF WAS EXPODED during I drive to home.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-06-03
- VIN: 3VWCB7BU9LM
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Volkswagen Jetta. The contact stated while exiting a parking lot, the instrument panel went blank without warning. The contact turned off the vehicle and after several attempts was able to restart the vehicle. The vehicle was taken to the dealer for a diagnostic test however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
VISIBILITY PROBLEM
- Date Of Incident: 2022-12-23
- Number Of Injuries: 1
- Components: VISIBILITY
- Summary: The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 65 MPH, the panoramic sunroof shattered without impact. The contact stated that he was cut by shards of falling glass from the sunroof. The contact stated that no medical attention was sought. The contact pulled over and inspected the vehicle but found no cause or evidence that an object had struck the sunroof glass to cause the failure. The contact was able to drive to the residence with no additional issues. The local dealer was notified of the failure and suggested that the vehicle be brought in for inspection. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 42,829. The VIN was not available.
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-12-21
- VIN: 3VWCB7BU2LM
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Hit a pot hole in the road and vehicle completely shut down and will not crank. Diagnostic code U0100 is saying that the ecm and pcm are no longer communicating. If I had been on the highway or in a high traffic area that could have been a life threatening situation as everything is run through the electronics of the car.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-09-20
- VIN: 3VW6T7BU7LM
- Components: ELECTRICAL SYSTEM
- Summary: The problem I am facing is with making calls in the car both via android auto and Bluetooth. When making a phone call, if the volume is adjusted during the call, the other person will hear a very bad echo of their own voice. The echo only occurs when the call volume is adjusted, and I can't hear it in my own car. I have been to the dealer twice to diagnose this issue, and talked to VW Customer Care, neither has been able to fix the problem or determine why it's happening. The first visit I didn't know that changing the volume caused the issue, during one of the trips they replaced the microphone and tried multiple phones (iPhone and Android), neither fixed the problem. I purchased this car used with around 10k miles on it from VW and have had the issue ever since. This is NOT A SAFETY ISSUE, it’s just very annoying.
POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-03-10
- VIN: 3VWCB7BUXLM
- Components: POWER TRAIN,SERVICE BRAKES
- Summary: When I was driving my engine randomly increased rpms and i was forced to apply the brake. Regarding my brakes, my brakes make a clicking noise and sometimes have decreased braking performance at times which is a serious safety concern.
STEERING,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2022-01-03
- VIN: 3VWEB7bu8lm
- Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
- Summary: When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on
TIRES PROBLEM
- Date Of Incident: 2020-06-12
- VIN: 3vweb7bu8lm
- Components: TIRES
- Summary: Since I PURCHASED MY Jetta SEL the car IN 2020 March the back right tire will not hold air. Have taken to the dealership and the young man said it was the valve stem and simple fix small issue. Claiming had an stem issues. Leaving the dealership 15 minutes later Hit the interstate and all of a sudden light comes on low air right tire ongoing issue for over a year refuse to be fixed by the car dealership just being pushed over. Bought car brand new very upsetting treatment.
2020 Volkswagen Jetta recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2020 Volkswagen Jetta.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
- Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
- Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
- Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
- Consequence: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
- Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEATS
- Summary: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
- Consequence: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
- Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
Negative 2020 Volkswagen Jetta car reviews
Positive 2020 Volkswagen Jetta car reviews
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I leased my 2019 Jetta SEL trim and I’ve had it for about 4 months now. I'm happy to report that I haven't had any problems with it, even though I live in NY. The standard LED headlights and tail lights make it feel like a much more expensive car, and the interior is really nice too - not quite luxurious, but definitely premium. I absolutely love everything about my Jetta, and I'm so glad I decided to get a VW vehicle for the first time.
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I got the SEL and it feels like it has everything you need. The only thing I miss is the power seats. Besides that, I'm super happy with this car. It feels super powerful for a 1.4 liter, as long as you're not driving with 4 passengers and a full trunk. It really gets 35+ mpg, so it's a great gas saver. The technology is awesome! Overall, it's the best bang for your buck at 25K!
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I can't believe the amazing highway mileage I'm getting! Even with a manual transmission, which usually gets worse gas mileage than CVTs, I averaged over 47mpg on a recent 1,100 mile 95% highway trip while traveling at 65mph. It's truly unbelievable! I made sure to take exact measurements of mileage and gallons added, so it's accurate. The handling is great and the 0-60 around 7.5 seconds is impressive. This sedan sets the standard for others in its segment. I was able to negotiate a great deal with the dealer and I'm thrilled with the quality of the car and the options for the price. The standard LED headlights are superb, the seats are comfortable for long distances, and the trunk is pretty big. With a good-sized gas tank, I was often getting around 600 miles per tank, so I didn't need to stop for gas often at all. I'm enjoying the standard Apple Carplay and love the styling, which reminds me a lot of the Audi A4 from the back. Although I wish it were offered in a hatchback and the S model's stereo system is pretty poor, the stick is a joy to shift, the car tracks straight on the highway, and it's not often you get complimented for a sedan's styling paying below $20k. This is my first Volkswagen, and I'm now a huge fan!
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This model has every conceivable tech and luxury item I can imagine. I drive a lot for work and need something comfortable, quiet, and up to date. This Jetta is the best one yet ever. As a business executive, I feel proud and self-confident driving this beauty.
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The R-Line Jetta is such a joy to drive! I absolutely love how the screen is positioned, and the seat comfort and climate control are top-notch. Plus, it's quick and fuel-efficient. The cabin is also surprisingly quiet for a smaller vehicle. Overall, I'm thrilled with my initial experience!
Other years of Volkswagen Jetta
Are you having problems with your 2020 Volkswagen Jetta?
Irwin Abernathy 2024-11-28
The 2019 Jetta S model has been reported to have transmission issues, specifically a grinding noise when driving at around 30mph. Despite VW's claim that this is normal, it is clear that this is a widespread problem affecting all Jettas with the 8-speed auto transmission. It is recommended that potential buyers research this model before making a purchase. It is worth noting that there is currently an ongoing lawsuit investigation into the VW Jetta 8-Speed Transmission Problems.
Domenico Streich 2024-10-18
I have experienced 5 issues in less than 5 months with my Volkswagen VW 2019 Jetta. Despite the dealer claiming that one of the issues, the grinding of brakes, is normal, I have my doubts. I have uploaded a review on YouTube under the title 'Volkswagen VW 2019 Jetta review with all 5 issues' for you to judge for yourself. The brakes are a particular concern for me, and you can hear the 'normal' sound just 3 minutes into the video. I have been driving for 30 years and have never heard anything like it. While the warranty is appreciated, it becomes pointless when the car is brought in for the third time and the dealer claims there is nothing wrong. Other customers have also complained about the same issue, but the dealer insists that this is how Volkswagens sound. This is unacceptable. Additionally, there are other issues such as a back panel popping off and a recall for water leaks. As a result, I am extremely disappointed with my purchase.
Amparo Bogan 2024-09-23
Hello, I am sorry to hear about the issues you are experiencing with your Volkswagen. It seems that there is some confusion regarding the EDL feature, as the Volkswagen representatives have informed you that the car does not have it, while your window sticker claims otherwise. I understand how frustrating this can be for a customer. Additionally, you have noticed some changes in the features of the S model compared to the previous Jetta models. I can imagine how disappointing this must be for you. It seems that you have also faced some quality-related issues with your car, which is unacceptable. I hope that Volkswagen can provide you with a satisfactory solution to these problems. Thank you for bringing this to our attention.If German-built VW's are not available, perhaps building some in China would be a good alternative instead of relying heavily on Mexican plants. In my experience, the quality of work in Mexican plants has been poor, resulting in manufacturing problems such as mechanical reliability issues and poor interior workmanship. However, as the car ages, it performs nicely for a cheaper car. I have taken it on summer vacation three times since 2018 and it rarely gets less than 50 mpg on a summer trip. Overall, it is a nice car for the money, but Volkswagen needs to address these manufacturing issues.
Julien Monahan 2024-08-17
This car has had multiple issues, including noise from the transmission that VW of America claims is normal, but in actuality it is a horrible defect that they are hoping people will not notice. Additionally, there have been multiple sensor failures in wet weather, and the windows roll down when you try to put them up. Despite several attempts to fix these issues, they persist. Unfortunately, the back window cracked into pieces and caused damage to the paint, which both me and my insurance company are on the line for. Despite these challenges, I remain confident in my ability to resolve these issues and get the most out of my investment. I am committed to finding a solution and ensuring that my car is in top condition. While I have had a difficult experience, I am confident that I will be able to overcome these challenges and enjoy my car for years to come.
Alphonso Krajcik 2024-07-12
I recently purchased a 2019 Jetta SEL, which is a beautiful and high-tech car. However, I have noticed a grinding or growling sound as soon as I drove away from the dealership. The noise is consistent and mostly happens when the car is trying to shift in low gears. Additionally, it seems to lack power in low gears, which concerns me. Despite my concerns, the VW dealership claims everything is fine. After doing some research, I found out that many people across the U.S. are having similar problems with their 2019 Jettas, including defective transmissions and torque converters. A class action lawsuit has been filed against VW in the U.S. District Court for the Central District of California (Parrish v. Volkswagen Group of America) regarding these issues. I hope that VW will take responsibility for these problems and address them promptly. Thank you for your attention to this matter.