2023 Volkswagen Jetta problems
The Volkswagen Jetta is a compact car/small family car manufactured and marketed by Volkswagen since 1979. Positioned to fill a sedan niche above the firm's Golf hatchback, it has been marketed over seven generations, variously as the Atlantic, Vento, Bora, City Jetta, Jetta City, GLI, Jetta, Clasico, and Sagitar (in China).
The Jetta has been offered in two- and four-door saloon / sedan, and five-door wagon / estate versions – all as four- or five-seaters. Since the original version in 1980, the car has grown in size and power with each generation. By mid-2011, almost 10 million Jettas have been produced and sold all over the world. As of April 2014, Volkswagen marketed over 14 million, becoming its top selling model.
Nameplate etymology
Numerous sources note that the Jetta nameplate derives from the Atlantic 'jet stream' during a period when Volkswagen named its vehicles after prominent winds and currents (e.g., the Volkswagen Passat (after the German word for trade wind), Volkswagen Bora (after bora), and Volkswagen Scirocco (after sirocco).
A 2013 report by former VW advertising copywriter Bertel Schmitt, said that — after consulting VW sources including Dr. Carl Hahn, former Volkswagen of America Chief and W.P. Schmidt, former sales chief at Volkswagen — no evidence suggested Volkswagen employed a naming theme for its front-drive, water-cooled vehicles; nor was there evidence the names derived from a theme; nor that a naming system "was ever announced, either officially or confidentially."
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Common 2023 Volkswagen Jetta problems
The 2023 Volkswagen Jetta has been reported to have several common problems based on complaints from owners of this car. One of the main issues is related to the transmission, particularly when downshifting below 30 km/hr. Some owners have reported that the car shifts roughly during this maneuver, which can be concerning for drivers.
Another issue that has been reported is related to the engine. Some owners have experienced engine sensor blips, which can cause the engine to malfunction or behave erratically. While these issues have been reported to be fixed promptly, they can still be a cause for concern for owners who are looking for a reliable vehicle.
Electrical issues have also been reported in the 2023 Jetta. Some owners have reported that their CarPlay feature disconnects seemingly at random, even when using brand new iPhones and cords. While this issue may not affect the overall performance of the vehicle, it can be frustrating for drivers who rely on their CarPlay feature for navigation and entertainment.
In terms of the engine, some owners have reported that the 1.5 turbo 4 cylinder engine may have issues with carbon buildup. This can cause the engine to perform poorly and may require regular maintenance to prevent. However, it is worth noting that this issue has not been widely reported and may not affect all 2023 Jetta models.
Finally, some owners have reported that the 8-speed automatic transmission may have issues. While this issue has not been widely reported, it is worth noting that some owners have experienced problems with the transmission, which can affect the overall performance and reliability of the vehicle.
In summary, the 2023 Volkswagen Jetta has been reported to have several common problems, including issues with the transmission, engine, and electrical features. While some of these issues have been reported to be fixed promptly, they can still be a cause for concern for owners who are looking for a reliable vehicle. It is worth noting that these issues may not affect all 2023 Jetta models, and that regular maintenance and servicing can help prevent many of these problems from occurring.
Are there any problems with the Volkswagen Jetta?
The compact car has lower-than-average maintenance and repair fees. It's also less likely to develop major issues unlike its competitors. Body problems, harsh shifting, window regulator damage, and electrical issues are some of the most common problems found on Volkswagen Jettas.
Are new Volkswagen Jettas reliable?
The 2024 Jetta has a predicted reliability score of 81 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
Is Volkswagen reliable 2023?
The German car brand ranks three out of five regarding reliability and 12 out of 32 for all car brands. The average Volkswagen visits the shop 0.5 times per year, with an 11% chance that repairs will be severe.
Do Volkswagen Jettas have transmission problems?
As their owners will be well aware, certain models of the Volkswagen Jetta 2.5 have been known to have transmission problems. The transmission on these vehicles, the 09G automatic, often has problems with rough shifting into certain gears, making driving an uncomfortable—and often frightening—experience.
Are there any problems with the Volkswagen Jetta?
The compact car has lower-than-average maintenance and repair fees. It's also less likely to develop major issues unlike its competitors. Body problems, harsh shifting, window regulator damage, and electrical issues are some of the most common problems found on Volkswagen Jettas.
Are new Volkswagen Jettas reliable?
The 2024 Jetta has a predicted reliability score of 81 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
Is Volkswagen reliable 2023?
The German car brand ranks three out of five regarding reliability and 12 out of 32 for all car brands. The average Volkswagen visits the shop 0.5 times per year, with an 11% chance that repairs will be severe.
Where is the 2023 Jetta made?
Puebla, Mexico
The 2023 Jetta is made in Puebla, Mexico – the same plant that manufactures the Tiguan and the Taos.
2023 Volkswagen Jetta car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Jetta problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Service brakes problems
- Electrical system problems
- Unknown or other problems
- Forward collision avoidance problems
The graph below shows statistics for all 2023 Volkswagen Jetta vehicle components and the number of complaints received.
2023 Volkswagen Jetta complaints
The NHTSA has received 21 complaints about various vehicle components related to the 2023 Volkswagen Jetta.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-08-15
- VIN: 3VW4M7BU3PM
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Volkswagen Jetta. The contact stated that upon coming to a complete stop on an incline, the hill start assist system activated but activated the brakes for an extended period causing the contact to stall the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The contact was informed that the system was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 0.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-28
- VIN: 3VW7M7BU6PM
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
- Summary: While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-09-01
- VIN: 3VWBM7BU5PM
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2023 Volkswagen Jetta. The contact stated while operating the vehicle, the check engine warning light remained illuminated. Upon inspection, it was discovered that the engine coolant reservoir was empty. The contact added coolant to the coolant reservoir, but one week later the failure reoccurred. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that engine coolant had leaked into the head gasket and that the head gasket and sealant needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.
ENGINE PROBLEM
- Date Of Incident: 2023-07-12
- VIN: 3VW1T7BU2PM
- Components: ENGINE
- Summary: The check engine light would come on due to it misfiring on cold starts, dealer seems to have fixed it by replacing the coil packs. Many others also have this issue and haven’t been able to get it fixed. This is a serious issue that seems to be only happening on 2023 and newer model year Jetta GLIs.
SERVICE BRAKES,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-02-26
- VIN: 3VW7M7BU6PM
- Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
- Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? The components that failed or malfunctioned include the rear brake system and the EVAP (Evaporative Emission Control) system of my 2023 Volkswagen Jetta SE 1.5T FWD. Both components are available for inspection upon request. How was your safety or the safety of others put at risk? The safety risks include premature wear of the rear brakes, which could lead to reduced braking efficiency or failure, especially under emergency braking situations. The EVAP system malfunction poses an environmental risk by potentially releasing excessive emissions, and it could also lead to engine performance issues, including stalling or hesitation during acceleration, which may cause hazardous driving conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issues with both the rear brakes and the EVAP system have been reproduced and confirmed by the service departments at two authorized Volkswagen dealerships. Despite multiple repair attempts, the problems have not been fully resolved. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected multiple times by Volkswagen service departments, but no inspections have been conducted by the police or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, for the EVAP system, the check engine light illuminated repeatedly, indicating a malfunction. The brake issues were not accompanied by warning lamps but were noticeable through audible grinding noises and reduced braking performance, which started occurring within the first few thousand miles after purchasing the vehicle. The brake issue was first reported to the dealer when the vehicle had less than 10,000 miles.
ENGINE PROBLEM
- Date Of Incident: 2024-01-18
- VIN: 3VW5M7BU6PM
- Components: ENGINE
- Summary: Vehicle has been misfiring at interstate Rt 95 putting driver at very high risk of a crash. This vehicle has been service for this problem and also for a coolant leak 04 times at dealership. They were unable to find any problem. Right now, this vehicle is at dealership, and they said, engine has a blown head gasket (several vehicles from VW model Taos and Jetta from 2022 and 2023 has the same issue.).
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-21
- VIN: 3VW5M7BU9PM
- Components: FORWARD COLLISION AVOIDANCE
- Summary: 3 times in the past year, the automated braking activated with no other cars in front of me. Luckily, the cars behind me we following at a large distance and it was on a "slower" road around 50mph
POWER TRAIN,ENGINE,LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-02-22
- VIN: 3VW7M7BU9PM
- Components: POWER TRAIN,ENGINE,LANE DEPARTURE
- Summary: This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at dealer are P0304, P0363, P1D74, and P1D75. All of these codes relate to Cylinder 4 misfire. Car is driven only at highway speeds, since it is a commuter car. This happened on 2/16/2024 and 2/22/2024. I attached PDFs of the Service Invoice from the first instance. I also attached a PDF of a NHTSA file containing a list of VW vehicles that are having the same issue, with the same engine.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-02-13
- VIN: 3VWAM7BU4PM
- Components: SERVICE BRAKES
- Summary: Car has less than 30k miles on it and already the brakes are grinding and the brake pads are wearing out. This car is only a year old and should not be wearing out like this! Brakes are a major safety issue if they do not work.
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-04
- VIN: 3VW7M7BU1PM
- Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
- Summary: When driving roughly 75mph on the interstate the passenger door opened on its own. No warning was shown for 10 minutes or 8 miles. When taken to get serviced I was told it was due to freezing from the cold weather and the latch couldn’t latch. This not only confused me because I’ve never had that issue with any vehicle but the vehicle also did not show a warning of it earlier. This was extremely scary due to the fact I had a passenger in the vehicle at the time who could have been injured or someone else could have.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-01-12
- VIN: 3VW7M7BU4PM
- Components: SERVICE BRAKES
- Summary: I have 20,000 on my 2023 Jetta and have had to have the breaks and rotors replaced twice (at both by 10K and 20K service) at the last service the service technician stated that they are seeing this on both the 2023 Jetta and Taos and they have not figured out why they are going through the breaks and rotors like this. While I am still under warrantee this is not a problem cost wise, but how do I know that my breaks are going to function properly when I need them if rotors and pads are having to be replaced so often, should they be checked every 5K miles. This is a major safety issue that needs to be corrected.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-01
- VIN: 3VWGM7BU4PM
- Components: UNKNOWN OR OTHER
- Summary: - Navigation system (GPS) constantly not working. - The navigation system stop working completely or works imprecisely, taking the attention of the driver from the road in order to locate himself. - Yes, two service. One software update and a module replacement, neither solved the problem. - Volkswagen South Charlotte dealership is the company responsible for the service. - No, it worked fine for about 3 months and has been showing this symptoms ever since.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-09-23
- VIN: 3VWAM7BU2PM
- Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Car has multiple electrical issues that can affect the safety of driving. OCU Module is the main one which allows for 911 services to be called in case of an accident. This module failed in September and now it failed again in January. The cruise control also sometimes doesn't work and the front assistance sensor doesn't seem to always work as indicated in the screenshots.
STEERING,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-01-29
- VIN: 3VWEM7BU3PM
- Components: STEERING,SERVICE BRAKES
- Summary: Rear brakes grinding after 1 year. It also took 8 months for dealer to repair knocking sound on driver side while turning steering wheel to the right.
ENGINE PROBLEM
- Date Of Incident: 2024-01-17
- VIN: 3VW7M7BU8PM
- Components: ENGINE
- Summary: The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 35 MPH in traffic, the vehicle lost motive power and shut off. The contact was able to steer into a parking space. Several unknown warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the cam magnet needed to be replaced. The mechanic informed the contact that an expert would be contacted for assistance with repairing the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2023-10-04
- VIN: 3VWBM7BU5PM
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear brake pads and rotors. The contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: VWP-22-18. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-09-14
- VIN: 3VWEM7BU3PM
- Components: ELECTRICAL SYSTEM
- Summary: After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in the car no longer works and the post-crash and SOS emergency calling are disabled.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-07-13
- VIN: 3VWAM7BU5PM
- Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to the point of not enough power to move forward. Turn the ignition off, then on resets the EPC and limb mode.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-03
- VIN: 3VW4M7BU2PM
- Components: SERVICE BRAKES
- Summary: I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not before. This is very dangerous. Both of us have been driving standard transmission vehicles for many years. Our previous VW models with standard transmissions and hill hold, as well as my present 2014 VW GTI, did not have this safety defect. They released the brakes quickly and smoothly on hills and never caused us to stall or roll back. The behavior of the 2023 Jetta was a shock to both of us. There are lots of comments online about this unacceptable behavior of hill hold. Please require VW to issue a recall to change the coding of its ABS module on these cars to release sooner. System: hill hold via ABS. Risk of collision. Not confirmed by dealer. Not inspected. Symptoms on every hill.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-05-31
- VIN: 3VW7M7BUXPM
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed to be diagnose. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2023-04-06
- VIN: 3VW4M7BU4PM
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “this feature is not active in your vehicle.” I called AAA. 3 hour wait. Called multiple towing agencies and was finally picked up after an hour. Tow truck driver arrived. He asked what happened. I explained. He got in the car. The emergency brake was not on, however, he had to manually take a tool to disengage the emergency brake. I had the car towed to the dealership in which I leased the car 5 days prior. It has now been almost 3 weeks and I am being told that I am responsible for a burned out clutch because warranty has been denied by VW because of “outside influences”. I talked with several mechanics and I am simply being told, I am being taken. There is NO WAY a clutch can be burned out in 150 miles. I am reaching out for help anywhere and everywhere I can because this is unacceptable. I am beyond furious and frustrated. I will keep fighting until someone helps me get through to VW about how ridiculous this claim is. PLEASE HELP ME!!!!!
Negative 2023 Volkswagen Jetta car reviews
Positive 2023 Volkswagen Jetta car reviews
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I love this car! It's amazing how it can get up to 50mpg on the highway even with the ac running. The lane keeping assist and acc are so handy on long highway trips. The XDS from the gti is also really fun on the sport. The interior is clean, sharp, and driver-focused, and the fact that you can get it with a manual is just fantastic! The only things I'm not crazy about are that it doesn't have auto ac, and the suspension is a bit rough off-road.
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Great car! It runs nicely and is very comfortable.
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Excellent driving and good on fuel economy,
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Love your new Jetta! It's great to hear that you find it comfortable, easy to handle, and just the right size. It's wonderful that you've had such a positive experience with the Jetta and I hope you continue to enjoy it for years to come!
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It's great to hear that you've never had any problems with Jettas! Thank you for sharing your positive experience.
Other years of Volkswagen Jetta
Are you having problems with your 2023 Volkswagen Jetta?
Norbert Robel 2024-11-20
I test drove the GLI and although it's a nice looking car, the engine noise and road noise were not acceptable to me. The interior design is pretty stark and cheapened the German engineering. The radio is worse than an old Hyundai. In the end, I found a gorgeous Camry SE for $2000 less. You can't beat Toyota quality.
Lorenz Abernathy 2024-09-17
My car has less than 300 miles on it and it is a month old. I have identified a noise coming from the engine between 25-30 MPH when accelerating onto a highway or high speed roadway. This is a common issue with this model and can be easily resolved by a qualified mechanic.
Vladimir McLaughlin 2024-09-09
Around 6 months ago, I was in the market for a new car and was deciding between this car and the Honda Accord. I ultimately went with the Accord, but recently got into an accident and was given a Jetta as a rental. While I appreciate having a car to drive, I have to say that I'm not a fan of the Jetta. The car feels very cheaply made and lacks power, which can make driving on the highway a bit of a challenge. The brakes also feel a bit rough. While the car does have some good safety features, it doesn't feel very reliable or safe overall. I'm grateful that this is just a rental car and not one that I actually purchased. Just my personal opinion though!
Carol Fahey 2024-09-07
We recently purchased two brand new 2023 Jettas, but unfortunately, we have experienced some mechanical and electrical issues that the dealership was unable to resolve. While we had a negative experience with VW, we highly recommend considering Honda or Toyota models for their exceptional quality and customer service.
Clay Dare 2024-07-28
All wheel drive and more horsepower would have prevented me from getting stuck in the mud.