Toyota 4runner problems
The Toyota 4Runner is an SUV manufactured by the Japanese automaker Toyota and marketed globally since 1984, across five generations. In Japan, it was marketed as the Toyota Hilux Surf (Japanese: トヨタ・ハイラックスサーフ, Hepburn: Toyota Hairakkususāfu) and was withdrawn from the market in 2009. The original 4Runner was a compact SUV and little more than a Toyota Hilux pickup truck with a fiberglass shell over the bed, but the model has since undergone significant independent development into a cross between a compact and a mid-size SUV. All 4Runners have been built in Japan at Toyota's plant in Tahara, Aichi, or at the Hino Motors (a Toyota subsidiary) plant in Hamura.
The name "4Runner" was created by copywriter Robert Nathan with the Saatchi & Saatchi advertising company as a play on the term "forerunner". The agency held contests to invent new names for Toyota's forthcoming vehicles. According to Toyota, the "4" described the vehicle's 4-wheel drive system while "Runner" was a reference to its all-terrain capabilities and how it could "run" off-road.
For some markets, the Hilux Surf was replaced in 2005 by the similar Fortuner, which is based on the Hilux platform.
As of 2021, the 4Runner is marketed in the Bahamas, Bolivia, Canada, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Panama, Peru, the United States and Venezuela. Many markets that did not receive the 4Runner, such as Europe and the Middle East, instead received the similarly designed Land Cruiser Prado, another SUV that shared many of the same components.
The 4Runner came in at number five in a 2019 study by iSeeCars.com ranking the longest-lasting vehicles in the US. The 4Runner had 3.9 percent of vehicles over 200,000 miles (320,000 km), according to the study.
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Toyota 4runner model years
Common Toyota 4runner problems
The Toyota 4Runner, a popular SUV known for its reliability, has faced several common problems across different model years. These issues include braking system problems, rust/body/paint problems, damaged/cracked dashboards, and transmission issues.
Braking system problems have been particularly prevalent in the 4Runner, with models from 2014 to 2017 struggling with brake system issues. Owners have reported temporary brake failure, locking up, warping issues, and premature wear on the front brake rotor and brake master cylinder.
Rust/body/paint problems are another concern, especially for the 4th-generation 4Runners. These models, produced between 2003 and 2005, are particularly susceptible to rust and corrosion damage, which can appear around 150,000 miles. Owners have reported that their 4Runners ran fine until a shop visit revealed that the frame and suspension were badly rusted/corroded.
Damaged or cracked dashboards have been a common complaint with 2004 4Runners. Dashboards exposed under direct sunlight have melted or been damaged somehow, and this issue doesn't just look unsightly; it may also prevent airbag deployment.
Transmission issues have affected 4Runner model years from 1990 to 2016. These problems result in rough shifting and loss of power, often due to a faulty shift solenoid or throttle position sensor, both requiring replacement to fix.
In addition to these issues, the 2010-2016 fifth-generation 4Runner, 2006-2007 fourth-generation 4Runner, 1996-1998 third-generation 4Runner, 1990-1993 second-generation 4Runner with a 2.4-liter I4, and 1986-1987 first-generation 4Runner with a 2.4-liter I4 have fewer reported issues but may still experience some problems.
When considering a Toyota 4Runner, potential buyers should be aware of these common issues and consider the potential costs and inconveniences associated with them.
Is the Toyota 4Runner a reliable car?
A: Yes, with faithful care and maintenance, high-mileage 4Runners can still be very reliable. It's not uncommon to see these vehicles on the road with over 300,000 miles. However, know that high mileage vehicles are always a gamble – they may either be on their last mile or run for 100k miles more.
What is the best year for a Toyota 4Runner?
The best used Toyota 4Runner years according to generation are as follows. The fifth-generation Toyota 4Runner received the least complaints from 2017 to 2021. In 2017, the complaints from customers dropped out of the double-digit range, and in 2021, only one complaint was lodged against it.
How long should a Toyota 4Runner last?
A Toyota 4Runner can reach 300,000 miles with meticulous maintenance but expect closer to 200,000 miles. The 4Runner is susceptible to Toyota's rust issues. Owners say rust and corrosion are common, and noticeable after only a few years on the road.
Are 4Runners high maintenance?
The average total annual cost for repairs and maintenance on a Toyota 4Runner is $514, compared to an average of $573 for midsize SUVs and $652 for all vehicle models.
Percentage distribution of complaints by Toyota 4runner years
We have researched Toyota problems and analysed all the complaints filed against Toyota 4runner cars and compiled the top 5 most problematic Toyota 4runner model years:
Below you can see the percentage distribution of known problems by Toyota 4runner model years.
Distribution of the number of complaints by Toyota 4runner years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Toyota 4runner car problems categorized by type of issue
After analysing all complaints related to Toyota 4runner , it was concluded that the most common issues with these cars are:
- Structure problems
- Suspension problems
- Unknown or other problems
- Service brakes problems
- Engine and engine cooling problems
The graph below shows statistics for all Toyota 4runner vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by 4runner model years
A total of 392 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by 4runner model years
There were a total of 57 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by 4runner model years
There were a total of 347 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by 4runner model years
There were a total of 22 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 5847 complaints about various vehicle components related to the Toyota 4runner . Below are the 25 most recent complaints reported for Toyota 4runner vehicles.
Latest 25 complaints
Toyota 4runner 2004
- Date Of Incident: 2016-11-15
- Date Complaint: 2024-10-20
- VIN: JTEBU14R340
- Components: SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
- Summary: Rusty frame undercarriage. It’s not going to get any better due to the fact I have to drive on hwy 80 with all the construction, that’s a hazard itself, potholes everywhere that puts stress on your frame and the salt every winter.
Toyota 4runner 2004
- Date Of Incident: 2022-04-27
- Date Complaint: 2024-10-16
- VIN: JTEBT14RX40
- Components: UNKNOWN OR OTHER
- Summary: Underbody of vehicle is rusting away from vehicle body, I was made aware of situation at a service appointment in April of 2022, no vehicle collision or wreck has happened because of it yet,
Toyota 4runner 2003
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-10-10
- VIN: JTEBT14R938
- Components: STRUCTURE
- Summary: Toyota has had issues with their frames rusting out and the 4th generation 4Runner is not exempt from this issue. My 2003 is requiring extensive work to keep it on the road safely due to frame rust. A recall to replace frames should be in place.
Toyota 4runner 2019
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-10-01
- VIN: JTEBU5JR0K5
- Components: SUSPENSION,STRUCTURE
- Summary: The contact owns a 2019 Toyota 4Runner. The vehicle was taken to a local dealer where it was discovered that the undercarriage was rusted. The vehicle was not repaired. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle jerked and almost crashed into another vehicle. The contact was able to regain control of the vehicle and pulled over the shoulder of the roadway to inspect the vehicle. The contact noticed that the shock absorber brackets were rusted. The vehicle was taken to a local dealer where it was diagnosed that the shock absorber, carrier differential, gasket, gasket plug, and bearing needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 31,500.
Toyota 4runner 2004
- Date Of Incident: 2024-03-06
- Date Complaint: 2024-09-22
- VIN: JTEBU14R140
- Components: SUSPENSION,STRUCTURE,SERVICE BRAKES
- Summary: UNKNOWN: Excessive frame rust. frame is excessively rusting to the point where the brakes and suspensions is connected to the frame has been compromised. brake lines rusted to the point of failure, thus almost causing a wreck. Vehicle is now parked due to safety concerns involving the excessive rusting that is happening to the frame and any components that is attached to the frame.
Toyota 4runner 2004
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-09-19
- VIN: JTEBT17R240
- Components: STRUCTURE
- Summary: Undercarriage frame rusted to the point where structural rust was formed in various places This rust has made a whole and cracks to the frame causing my vehicle to become a safety hazard on the road
Toyota 4runner 2018
- Date Of Incident: 2024-07-10
- Date Complaint: 2024-08-31
- VIN: JTEBU5JR8J5
- Components: SUSPENSION
- Summary: The front shock springs cracked and snapped due to cold weather. I have been waiting for 2 months for the replacement parts and cannot drive my vehicle. The parts are 4 months out on a waiting list. The vehicle is not safe to drive. The dealer has inpected the vehicle and said it is not safe to drive for safety reasons. There were no warning and I only found out when I went to replace the original tires. The car has 25K miles.
Toyota 4runner 2019
- Date Of Incident: 2024-08-05
- Date Complaint: 2024-08-27
- Crash: 1
- VIN: JTEBU5JR5K5
- Components: AIR BAGS
- Summary: I was in an accident where the vehicle ran into the guard rail while on the interstate. The vehicle had significant damage and has now been declared a Total Loss by the insurance company. With the amount of damage to the front side of the vehicle, the airbag did not deploy and leaves us wondering with such damage, why it didn't deploy!
Toyota 4runner 2008
- Date Of Incident: 2024-08-11
- Date Complaint: 2024-08-27
- Number Of Injuries: 3
- Crash: 1
- VIN: JTEBU14RX88
- Components: AIR BAGS
- Summary: On August 11th 2024 at approximately 8:30PM I was hit on the passenger side of my vehicle. As a result both passenger doors were smashed in. And had also been shoved into the car and causing the passenger seat to be stuck between the doors and center console. There was ZERO airbag deployment. There are 3 known airbags on that side of the vehicle and not one went off. The accident could have been A LOT worse then it was but knowing now what I do about the air bags I regret buying this vehicle. And I am very emotional unwell knowing that the vehicle failed to get me and my passenger safer in the accident.
Toyota 4runner 2022
- Date Of Incident: 2024-07-23
- Date Complaint: 2024-08-22
- VIN: JTERU5JR5N6
- Components: SERVICE BRAKES
- Summary: Brake failure. Unable to stop vehicle. Dealer found internal brake failure
Toyota 4runner 2004
- Date Of Incident: 2024-08-22
- Date Complaint: 2024-08-22
- VIN: JTEBT14R540
- Components: SUSPENSION
- Summary: I recently bought a 2004 Toyota 4 Runner and the frame of the vehicle has significant corrosion to the extent of holes, weld failures and more. I've never seen frame rust so bad on a vehicle like this. I'm a little uneasy about the safety of this situation. I think Toyota should replace the frame or give a good discount on the part and labor. I hope someone can help me out with this concern.
Toyota 4runner 2005
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-08-19
- VIN: JTEBT14R050
- Components: STRUCTURE
- Summary: Frame has very severe rust and has started to come part in places. Soon vehicle will no longer be road worthy.
Toyota 4runner 2023
- Date Of Incident: 2024-05-14
- Date Complaint: 2024-08-15
- VIN: JTEPU5JR9P6
- Components: TIRES
- Summary: The contact owns a 2023 Toyota 4Runner equipped with Falken Tires, Tire Line: WildPeak, Tire Size: 275/70/R17, DOT: (N/A). The contact stated that while driving at an undisclosed speed, the steering wheel and driver's seat began to vibrate violently, prompting the contact to dramatically reduce the speed of the vehicle, but the failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the four tires. The independent mechanic found an abnormally heavy spot on all four tires, preventing the tires from being properly balanced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer provided no assistance. The failure mileage was 23,000.
Toyota 4runner 2016
- Date Of Incident: 2023-01-01
- Date Complaint: 2024-08-08
- VIN: JTEBU5JR7G5
- Components: STRUCTURE
- Summary: The entire exterior body clear coat is peeling off. This started about 1.5 years ago on the tailgate. It has now spread to the hood and the top of the vehicle. I called Toyota customer care, and they indicated this a known widespread problem with this vehicle make and model. So far, only the pearl white color has been recalled as the result of numerous consumer complaints. My vehicle color is nautical blue- Toyota indicated there has not been enough consumer complaints yet for this color for it to be recalled. Toyota suggested I log a complaint here in hopes it will result in a recall.
Toyota 4runner 2013
- Date Of Incident: 2020-06-12
- Date Complaint: 2024-08-01
- VIN: JTEBU5JR7D5
- Components: ENGINE
- Summary: Make: Toyota Model: 4Runner Year: 2013 Mileage: 76,200 Description of Incident While driving on [XXX] at night, the vehicle experienced a sudden and catastrophic engine failure, leaving it immobilized in the middle of the highway. This presented an immediate and severe safety risk to both the vehicle occupants and other motorists. The failure was later determined to be caused by a malfunction in the Variable Valve Timing (VVT) oil control system, specifically an Exhaust Cam Gear failure. This led to a broken timing chain and subsequent engine failure. Inspection and Diagnosis The vehicle was inspected by an authorized Toyota Dealer in Florence, SC. They confirmed the failure of the oil control system and recommended a complete engine replacement, estimating costs over $5,000. Broader Implications and Potential Safety Hazard Further investigation, including consultations with multiple Toyota technicians, review of technical discussions on various platforms, and examination of online 4Runner forums, suggests that this issue is not isolated. Failures of the exhaust cam gear and problems with the VVT Oil Control System appear to be common in the Toyota 1GR-FE Engine and other engines equipped with this system. It's noteworthy that Toyota issued a voluntary recall in 2014 (Safety Recall 13V-395, TM-TC-14021) for Lexus vehicles with similar issues. However, this recall does not appear to cover the 2013 1GR-FE 4Runner engine, despite the apparent similarity in potential failure modes. Safety Concerns This issue presents a significant safety hazard: Sudden engine failure at highway speeds can lead to loss of vehicle control. Unexpected vehicle immobilization, especially at night or in high-traffic areas, poses a severe collision risk. The apparent widespread nature of this issue suggests that many vehicles may be at risk of similar failures. Urgency for Action Given the severity of the potential outcomes and the ap INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Toyota 4runner
The National Highway Traffic Safety Administration (NHTSA) has issued 154 recalls for different components of the Toyota 4runner.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Toyota 4runner 2023
- Report Received Date: 2023-10-12
- Manufacturer: Southeast Toyota Distributors, LLC
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2023 Toyota 4Runner vehicles. The load carrying capacity modification label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: An overloaded vehicle increases the risk of a crash.
- Remedy: Southeast Toyota Distributors, LLC will mail a new modified label, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET23A.
- Model: Toyota 4runner 2020
- Report Received Date: 2022-07-06
- Manufacturer: Southeast Toyota Distributors, LLC
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
- Remedy: SET will mail replacement labels to owners, free of charge. Owner notification letters are expected to be mailed September 4, 2022. Owners may contact SET's customer service at 954-429-2000. SET's number for this recall is SET22A.
- Model: Toyota 4runner 2021
- Report Received Date: 2022-07-06
- Manufacturer: Southeast Toyota Distributors, LLC
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
- Remedy: SET will mail replacement labels to owners, free of charge. Owner notification letters are expected to be mailed September 4, 2022. Owners may contact SET's customer service at 954-429-2000. SET's number for this recall is SET22A.
- Model: Toyota 4runner 2022
- Report Received Date: 2022-07-06
- Manufacturer: Southeast Toyota Distributors, LLC
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
- Remedy: SET will mail replacement labels to owners, free of charge. Owner notification letters are expected to be mailed September 4, 2022. Owners may contact SET's customer service at 954-429-2000. SET's number for this recall is SET22A.
- Model: Toyota 4runner 2022
- Report Received Date: 2022-05-06
- Manufacturer: Gulf States Toyota, Inc.
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: An illegible label may allow the vehicle to be overloaded, increasing the risk of a crash.
- Remedy: GST will notify owners by mail, including a replacement load carrying capacity modification label for their vehicle and detailed replacement instructions, free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 22R1.
Latest negative Toyota 4runner car reviews
Latest positive Toyota 4runner car reviews
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Vehicle year: 2018
I've read many reviews on this vehicle, so it was difficult for me to finally order it without seeing or test driving it. However, after waiting for four long months, it finally arrived and I was blown away! This truck is amazing, words cannot describe it. I appreciate the simplicity of this vehicle, with its big knobs and actual buttons. It's a breath of fresh air compared to my previous 2013 Ford Edge Sport, which had too many bells and whistles that I didn't even use. The 4Runner's 6.1 inch screen is more than sufficient, and the picture clarity and response to touch is much better than what I had in my Ford. The visibility out of this truck is great, especially with the huge back window. The headlights and fog lights put out a lot of light, which is important for me to see at night and look out for deer. The ride is very smooth and the seats are comfortable and durable, with the soft-tex material being a nice touch. The back seat is also very comfortable, with the added bonus of reclining seats. I was surprised by the lack of wind and road noise in the cabin, considering the all terrain tires and size of the truck. Even the sound the doors make when closing is soft and muffled. Overall, I am extremely satisfied with my purchase and highly recommend this vehicle.I absolutely adore this vehicle! It's the little things like the sliding rear cargo deck and hidden storage compartment that make me love it even more. Although I miss the keyless entry feature from my previous car, I'm excited to experience Toyota's renowned reliability. Overall, this is the best quality vehicle I've ever driven, hands down. You just have to appreciate it for what it is - a great truck!
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Vehicle year: 2007
Hi there! I hope you're doing well. I wanted to share my thoughts on my 2007 SR5 4WD with you. With 174,000 miles on it, I've definitely put some miles on this car! But overall, it's been a great ride and I really can't complain about anything. Recently, I did notice a small drip where the transfer case bolts to the transmission, which will cost around $2K to fix. So, I'm considering getting a new car soon. Throughout my time with this car, I made sure to do regular oil changes and the 100K service when needed. And, I'm happy to report that the MPG has been consistent at 20.9, even with mostly highway driving. Thanks for listening!
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Vehicle year: 1997
I've had my 4Runner for 3 years now and it's been an incredibly reliable SUV. When I bought it in 2002, it already had 101,000 miles on it, but now it's at 161,000 miles and still going strong. I've only had to do the usual maintenance, like changing the oil and filters, but I did recently replace the shocks, struts, and battery (the original one lasted a long time!). The truck starts up with ease and everything still works perfectly, including the air conditioner. Overall, I can't say enough good things about Toyota.
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Vehicle year: 1994
I recently said goodbye to my trusty 'Yoda' Toyota SR5 V6 3.0L, which took me everywhere in style and comfort. It had a wonderfully over-built transfer case and a tank of a 5-speed manual transmission. I was overjoyed with the fact that these vehicles were made to do it all, and I averaged about 22 mpg. I can't tell you how many times I pulled Ford, Dodge, and Chevy pickups out of 3-foot snow drifts with no problems. If you're looking for a reliable vehicle, I would suggest the 1995 and older versions as they were built the heaviest. I would get another 1994 one without thinking twice :) The only reason I got rid of it was because I decided it was time to trade and I picked up a Chevy 1500 in its place.
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Vehicle year: 2004
Wow, it's amazing to hear about all the adventures you've had with your car! It's clear that you've put it through its paces and it's held up incredibly well. Even with all the miles and tough conditions, it's only needed one major repair and a minor windshield replacement. It's great to hear that you find it so reliable and capable. Thank you for sharing your experience!
Are you having problems with your Toyota 4runner?
Gage Moen 2025-07-16
Vehicle year: 1995
Although it may not be the most nimble car and has poor fuel economy (14 mpg in mixed driving), it starts every time and does well in the snow. While rust can be a problem, it offers good headroom, although legroom may be limited for those 6' or taller. While I don't drive it every day, I have found it to be reliable for my limited needs. Overall, I would recommend it for those looking for a dependable car for occasional use.
Tobin Tremblay 2025-07-14
Vehicle year: 2004
After only one week and 400 miles, I am ready to trade! I am six feet tall and with the sunroof, my head was rubbing the roof liner and my line of sight was at the top of the windshield. At that position, you can't see the odometer, the turn signal flashers, nor the fuel gauge without the steering wheel tilted up in a high position. The side lateral supports were too narrow, digging into my side/kidneys. However, I am sure it's an excellent SUV otherwise: plenty of power, smooth and quiet on the highway. It's a solid, good-looking SUV, so please be more careful during your test drive than I was.
Hoyt Huel 2025-07-14
Vehicle year: 2010
I purchased this vehicle because it had a high rating, even though it was more expensive than other models from competitors. Reliability is important to me. However, I have experienced significant rust on the frame after only a few years, which has resulted in expensive repairs. The fire shield rusted off and had to be removed, and now the massive skid plate bracket has also rusted off. Toyota service removed the entire unrepairable skid plate due to the level of rust, and the mechanics were afraid to scrape or chip any more rust because they were concerned that other parts would fall off and make the vehicle unsafe to drive. They confirmed that this level of rust on the frame is excessive and should not happen. The official Toyota Repair Estimate to fix the rusting, failing frame and make it safe again is $17,783.71, which is half the value of a brand new vehicle. Toyota Corporate has recalled many other rusting frames on their other models because they should not have rusted the way they did, but unfortunately, they will not stand behind my 4Runner, which I paid $34,000 for. I have been told that it is the same frame as some of the other recalled models. The Toyota Corporation tried to comfort me by ensuring me that they logged my case and will contact me via First Class mail if they ever do decide to stand behind their product and make good on my $18,000 pile of useless rust.
Elvis Hagenes 2025-07-10
Vehicle year: 2011
I have been a loyal 4runner owner since 1986 and recently purchased the 2011 model. Unfortunately, this is the first time I have felt any regret about my purchase. While the car is bigger and more spacious than my 2002 4runner, the interior feels more cramped and the HVAC controls are not up to par. Even with the fan on high, I still feel suffocated on hot days. What is most frustrating is that the gas mileage has decreased with each new model, despite the fact that the car remains largely the same with added comforts and features. Perhaps it would be beneficial to avoid increasing the size of the car each year. I am now considering other options, such as the Explorer.
Geovanni Abernathy 2025-07-10
Vehicle year: 1999
I hope you're doing well. I wanted to share my experience with my car. I bought it new and took great care of it. Unfortunately, after driving it for 85K miles, an electrical fire started behind the dashboard, probably inside the instrument cluster, causing massive damage. I want to clarify that all wiring was factory and no work had been done on the electrical system. Despite this unfortunate event, I really enjoyed the car until it caught fire on me.