Buick problems

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Buick (/ˈbjuːɪk/) is a division of the American automobile manufacturer General Motors (GM). Started by automotive pioneer David Dunbar Buick in 1899, it was among the first American automobile brands and was the company that established General Motors in 1908. Before the establishment of General Motors, GM founder William C. Durant had served as Buick's general manager and major investor. With the demise of Oldsmobile in 2004, Buick became the oldest surviving American carmaker.

Buick is positioned as a premium automobile brand, selling luxury vehicles positioned above Chevrolet, while priced below the flagship luxury Cadillac division. In North America, Buick vehicles are almost always sold alongside GMC (another premium brand) vehicles at multi-brand dealerships. U.S. market share in 2022 was 1.2%, down by nearly half of its market share in 2000.

However, over the same time period, Buick sold more than 1.4 million vehicles, a record for the brand. The growth was driven by sales in China, which accounts for 80% of Buick's sales.

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Buick models

buick lesabre photo
Lesabre
Buick

4131

48

321

buick regal photo
Regal
Buick

3578

172

423

buick enclave photo
Enclave
Buick

2260

65

346

buick century photo
Century
Buick

2101

71

255

buick lacrosse photo
Lacrosse
Buick

2051

50

368

buick park avenue photo
Park avenue
Buick

1299

23

258

buick rendezvous photo
Rendezvous
Buick

1252

18

150

buick lucerne photo
Lucerne
Buick

928

17

141

buick skylark photo
Skylark
Buick

669

45

102

buick encore photo
Encore
Buick

464

22

214

buick roadmaster photo
Roadmaster
Buick

424

20

74

buick verano photo
Verano
Buick

417

14

115

buick rainier photo
Rainier
Buick

390

15

89

buick riviera photo
Riviera
Buick

369

25

130

buick terraza photo
Terraza
Buick

205

8

64

buick envision photo
Envision
Buick

157

13

140

buick encore gx photo
Encore gx
Buick

94

6

94

buick reatta photo
Reatta
Buick

53

7

16

buick electra photo
Electra
Buick

38

13

3

buick cascada photo
Cascada
Buick

25

1

66

buick skyhawk photo
Skyhawk
Buick

15

14

0

buick regal tourx photo
Regal tourx
Buick

13

0

46

buick envista photo
Envista
Buick

13

1

9

buick somerset photo
Somerset
Buick

11

2

0

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Estate
Buick

7

3

0

buick buick truck photo
Buick truck
Buick

6

0

0

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Allure
Buick

4

0

0

Common Buick problems

Based on the complaints from owners of Buick cars, here are some common problems associated with various Buick models:

  • Window Regulator Issues in Buick LeSabre:
    • The Buick LeSabre, spanning eight generations and discontinued in 2005, faced complaints related to window regulators. Owners reported the need for multiple replacements, costing around $500 per window. The 2001 and 2002 model years were particularly problematic in this regard.
  • Check Engine Light Problems in Buick LaCrosse:
    • The Buick LaCrosse, a mid-size sedan produced until recently, had issues with the check engine light coming on. The 2010 and 2011 model years received the most complaints, with an average repair cost of $6,580 due to severe cases like engine block replacements.
  • Engine Stalling in Buick Regal:
    • The Buick Regal, a mid-size sedan with a history dating back to the '70s, faced complaints about engine stalling or shutting off while driving. The 2011 and 2012 model years were particularly problematic, with an average repair cost of $140 for this issue.
  • Transmission Problems in Buick Enclave:
    • The Buick Enclave, a luxurious midsize SUV, has been known for transmission issues, especially in the 2008 model year. Owners reported problems like shaking and clunky noises, with repair costs potentially exceeding $3,500. Subsequent model years also experienced transmission issues, although improvements were made from 2009 onwards.
  • Engine Troubles in Buick Encore:
    • The Buick Encore, a subcompact SUV, faced engine issues across various model years, with the 2017 model year being particularly problematic. Owners reported engine problems emerging at low mileage, leading to accidents and injuries. The 2013 model year, in particular, had issues with inadequate power and turbocharger replacements costing around $1,600.

These common problems reported by Buick car owners highlight various issues ranging from electrical malfunctions to engine and transmission troubles. Understanding these issues can help potential buyers make informed decisions and be prepared for potential repairs associated with these Buick models.

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Percentage distribution of complaints by Buick models

We have analysed all the complaints filed against Buick cars and compiled the top 5 most problematic Buick models:

Below you can see the percentage distribution of known problems by Buick brand.

Distribution of the number of complaints by Buick models

We have also compiled a table for you with the number of complaints about specific models of Buick cars:

Distribution of Buick car problems by type

Based on an anlyse of all Buick related complaints and concluded that the most common problems with Buick cars are the following:

  • Electrical system problems
  • Service brakes problems
  • Engine and engine cooling problems
  • Air bags problems
  • Steering problems

Below is a graph with statistics on all Buick vehicle components and the number of complaints about them.

Distribution of the number of complaints where the accident occurred by Buick models

A total of 1181 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model.

Distribution of the number of complaints with fire by Buick models

There were a total of 960 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model.

Distribution of the number of complaints with injuries by Buick models

There were a total of 1285 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model.

Distribution of the number of complaints with deaths by Buick models

There were a total of 31 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model.

The NHTSA has received 20974 complaints about various vehicle components related to the Buick Buick. Below are 15 recent complaints about various Buick models. In order to research complaints about a particular brand you need to select it from the list of available models above.

List of the last 15 complaints about Buick models

Buick Encore 2017
  • Date Of Incident: 2023-10-18
  • Date Complaint: 2024-10-27
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL4CJASB7HB
  • Components: UNKNOWN OR OTHER
  • Summary: I HAVE AN AUTOMATIC TRANSMISSION. WHEN I AM STOPPED AT A TRAFFIC LIGHT ON AN INCLINE, THE CAR WILL SOMETIMES ROLL BACKWARDS WITH MY FOOT ON THE BRAKE OR WHEN CHANGING MY FOOT TO THE GAS PEDAL TO MOVE FORWARD ONCE THE LIGHT CHANGES. THE MORE THE INCLINE; THE WORSE THE PROBLEM. This happens at a bus stop in a community with an incline and kids at a bus stop. This feeling is as I am driving a manual vehicle. It's not a good feeling knowing that there's children around and knowing that we want our children around for the future and something like this happens with a vehicle, the service department in the dealership cannot find what the problem is. This has happened to my car more than once. I have complained about it once and I am complaining about it again. I have low mi on my car and now, this has happened between the low miles of my car after purchasing up to miles. I have on it now .I've got 110,000 mi on my car and it still is not being repaired and is still happening. And it's bad. Once the car is paid off it turns into multiple problems with my car. Up
Buick Encore 2017
  • Date Of Incident: 2024-04-16
  • Date Complaint: 2024-10-25
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL4CJASB7HB
  • Components: ENGINE
  • Summary: 1. Valve cover gaskets been replaced in valve covers been replaced twice. 04/16/2024. 95113 miles 2. Air conditioning cooling leak and the fan motor would not shut off unless disconnecting the battery cable. 08/26/2024 at 100,254 miles 3. The turbocharger inline for the oil intake has been replaced . The car cannot completely carry a full carload without having no power to get up hills. I have no power once in a while if I'm alone driving just on a straight road or going uphills it seems like there's no gas getting to it I have good gas but it doesn't happen all the time. And I guess to where it will slow down from 55 to 35 pushing on the gas pedal with no power at all and then all the sudden it will go. Trying to explain this the best I can. 09/29/2024 at 101, 313 miles
Buick Envista 2024
  • Date Of Incident: 2024-08-10
  • Date Complaint: 2024-10-25
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL47LCE23RB
  • Components: SUSPENSION
  • Summary: The rear suspension is not able to handle passengers in the back seat. Passengers in the back seat experience pain in the lower back on even small bumps in the road. It seems as though the rear springs are inadequate to keep the shocks from bottoming out and causing pain to the passengers. On a 5-hour drive, my adult son experienced so much pain from the ride that he took two days off work to recover. I took the vehicle for service and asked them to look at it. The service writer at the dealer told me it is a known problem that they cannot fix without a recall on the rear springs.
Buick Lacrosse 2012
  • Date Of Incident: 2024-10-24
  • Date Complaint: 2024-10-25
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 1G4GF5E38CF
  • Components: AIR BAGS
  • Summary: The contact owns a 2012 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the front passengers and drivers seat air bags and the front passengers and drivers door air bags deployed without any impact to the vehicle. The vehicle as taken to the dealer, however the failure had not been diagnosed yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
Buick Enclave 2017
  • Date Of Incident: 2024-10-25
  • Date Complaint: 2024-10-25
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 5GAKRCKD6HJ
  • Components: AIR BAGS
  • Summary: The contact owns a 2017 Buick Enclave. The contact received a notification of NHTSA Campaign Number: 23V334000 (AIr Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Buick Enclave 2021
  • Date Of Incident: 2024-10-15
  • Date Complaint: 2024-10-24
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 5GAERCKW2MJ
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: Catalytic converter was defective in October 2022. Had to wait to get part in. Vehicle taken to dealer for repair in December 2022/ Told that the second catalytic converter needed to be repaired. I stated that I was not aware that cars had two catalytic converters. Parts were ordered and replaced. Engine light came back on-again October 15, 2024. Portable CO detector in car was beeping when engine around time engine light came on. Not covered by warranty or insurance. A new car with 55, 000 miles to date should not have these issues.
Buick Envista 2024
  • Date Of Incident: 2024-10-20
  • Date Complaint: 2024-10-20
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL47LBE29RB
  • Components: ELECTRICAL SYSTEM
  • Summary: Three times in the last week while driving, my electronic dashboard went completely black and the music playing stopped. Within 10 seconds it came back up but my phone was disconnected and the system had to be reprogrammed. It was frightening as I was not sure what was happening and had no way of seeing whether my car was in drive and drivable. There was a safety recall last year for this issue. My VIN was not included.
Buick Encore gx 2022
  • Date Of Incident: 2024-10-03
  • Date Complaint: 2024-10-19
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL4MMCSL3NB
  • Components: POWER TRAIN
  • Summary: Get shift to park worning when in part. Lights stay on and worning signal sounds. Have to keep fooling with shifter to stop. GM seems not willing to do anything with this problem and parts to fix are on back order with no time for availability. Repair is around $560.00. From what I can find out , this has been an on going problem with GM autos. Please help
Buick Encore gx 2020
  • Date Of Incident: 2024-09-20
  • Date Complaint: 2024-10-19
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL4MMBS26LB
  • Components: ELECTRICAL SYSTEM,LANE DEPARTURE
  • Summary: Since the repair, the original claim no. 11619901. the checked off stuff no longer works. This lapse has occurred around sep. 20 to present day
Buick Envision 2023
  • Date Of Incident: 2024-10-03
  • Date Complaint: 2024-10-17
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: LRBFZRR48PD
  • Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
  • Summary: The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
Buick Lacrosse 2010
  • Date Of Incident: 2024-10-01
  • Date Complaint: 2024-10-17
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 1G4GC5EG8AF
  • Components: SUSPENSION
  • Summary: The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Buick Enclave 2014
  • Date Of Incident: 2023-05-10
  • Date Complaint: 2024-10-16
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 5GAKRBKD3EJ
  • Components: AIR BAGS
  • Summary: The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 174,000. Parts distribution disconnect.
Buick Lacrosse 2014
  • Date Of Incident: 2024-10-16
  • Date Complaint: 2024-10-16
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 1G4GC5G35EF
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Buick Verano 2013
  • Date Of Incident: 2024-10-10
  • Date Complaint: 2024-10-16
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: 1G4PS5SK6D4
  • Components: POWER TRAIN
  • Summary: The contact owns a 2013 Buick Verano. The contact stated that while the vehicle was off on an inclined driveway, the vehicle rolled away. The contact had accidentally not shifted out of the drive gear position. The contact was able to jump back in the vehicle where he pressed the brake pedal and shifted into the park position. The vehicle was taken to a dealer where it was examined, but not diagnosed. The contact was advised that all Buick vehicles perform the same action while in drive on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Buick Envista 2024
  • Date Of Incident: 2024-10-01
  • Date Complaint: 2024-10-16
  • Number Of Injuries: 0
  • Number Of Deaths: 0
  • Crash: 0
  • Fire: 0
  • VIN: KL47LAE2XRB
  • Components: EXTERIOR LIGHTING
  • Summary: I picked up my new lease on 9/23/24. I don't understand why the rear taillights at the hatch level don't also work as turn indicators/brake lights. I learned that there is a set of lights on the lower half of the rear end, closer to the fascia. Once I was following another Buick Envista and I was amazed at how low those lights are. On another occasion when I was using the adaptive cruise control, I almost caused an accident because the driver behind me apparently did not see any brake lights in their "usual" position.

Latest 5 Buick recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 673 recalls involving various Buick models.You can learn more about the model you are interested in by selecting it from the list.

  • Model: Buick Verano 2014
  • Report Received Date: 2023-12-21
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:SIDE/WINDOW
  • Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
  • Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
  • Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
  • Model: Buick Encore gx 2024
  • Report Received Date: 2023-11-06
  • Manufacturer: General Motors, LLC
  • Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • Summary: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
  • Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
  • Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
  • Model: Buick Envista 2024
  • Report Received Date: 2023-11-06
  • Manufacturer: General Motors, LLC
  • Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • Summary: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
  • Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
  • Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
  • Model: Buick Verano 2014
  • Report Received Date: 2023-09-20
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:SIDE/WINDOW
  • Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
  • Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
  • Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
  • Model: Buick Verano 2013
  • Report Received Date: 2023-07-27
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
  • Summary: General Motors, LLC (GM) is recalling certain 2013 Buick Verano, Chevrolet Camero, Sonic, and Volt vehicles. The driver-side air bag inflator may explode during deployment due to a manufacturing defect.
  • Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
  • Remedy: Dealers will replace the driver-side air bag module, free of charge. On some 2013 Volt vehicles, the steering wheel will be replaced as well, free of charge. Owner notification letters were mailed October 23, 2023. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232413120.

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