Cadillac Xt4 problems
The Cadillac XT4 is a subcompact luxury crossover SUV manufactured by General Motors since 2018 under the luxury Cadillac marque.
Overview
The XT4 (short for "Crossover Touring 4") is Cadillac's second crossover SUV, slotting below the mid-size Cadillac XT5, serving as the luxury equivalent to the Chevrolet Equinox and GMC Terrain. It is the third model to use Cadillac's new alphanumeric naming scheme (after the CT6 and XT5), and the second of three vehicles Cadillac is introducing in the Crossover Touring (XT) series, the third being the mid-sized three-row XT6 that debuted in 2019 as a 2020 model. It utilizes GM's E2 platform, shared with the Chevrolet Malibu and Opel Insignia/Buick Regal.
Cadillac introduced a teaser for the XT4 during a telecast of the 90th Academy Awards on March 4, 2018, and it made its official debut at the 2018 New York Auto Show on March 27, 2018. Cadillac started taking customer pre-orders shortly following the New York debut.
The XT4 is produced at GM's Fairfax Assembly plant, and went on sale in the fall of 2018 as a 2019 model. The Chinese-market XT4 is manufactured in Shanghai by SAIC-GM.
Social links
Cadillac Xt4 model years
Common Cadillac Xt4 problems
The Cadillac XT4, a compact luxury crossover, has been subject to several issues reported by owners, with transmission problems being the most prevalent issue.
One of the primary concerns with the 2019 Cadillac XT4 is its poor reliability rating, which has /******/led Consumer Reports to recommend potential buyers avoid this model year.
Another common problem with the Cadillac XT4 is its transmission, specifically the 1 to 2 shift being harsh when the engine is cold. This issue, however, is not considered a mechanical problem but rather a quirk of the transmission.
The 2023 Cadillac XT4 has also received complaints about rough rides, rattling noises, and sputtering during acceleration in stop-and-go traffic. These issues have led some owners to compare the vehicle unfavorably to Korean and Japanese models, expressing disappointment in the overall quality and feel of the car.
Some owners have reported cold weather issues with the turbo, which can cause icing and affect drivability until the engine warms up. This issue may be more prevalent in colder climates and could contribute to the vehicle's poor reliability rating, particularly in the 2019 model year.
In summary, the Cadillac XT4 has faced various issues, with transmission problems being the most commonly reported. The 2019 model year appears to be the worst, with poor reliability ratings and a high number of complaints regarding the check engine light and harsh shifts. Cold weather issues with the turbo and overall quality concerns have also been raised by some owners.
What are the problems with the Cadillac XT4?
Brand new 2023 Cadillac XT4 It rides rough. The car jerks and sputters when accelerating in stop and go traffic in the city. I've complained several times & brought the car in for service 5 times for the same jerking and sputtering issue and was told the computer said the car had no issues.
Does XT4 have transmission problems?
Cadillac has announced that 194105 vehicles have been affected by a Transmission recall.
How reliable is a Cadillac XT four?
We expect the 2024 XT4 to have about average reliability when compared to other new cars.
How many miles will a Cadillac XT4 last?
A new Cadillac typically drives between 150,000 and 200,000 miles with proper maintenance. This translates to about 10 to 13 years for an average driver clocking 15,000 miles per year.
Percentage distribution of complaints by Cadillac Xt4 years
We have researched Cadillac problems and analysed all the complaints filed against Cadillac Xt4 cars and compiled the top 5 most problematic Cadillac Xt4 model years:
Below you can see the percentage distribution of known problems by Cadillac Xt4 model years.
Distribution of the number of complaints by Cadillac Xt4 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Cadillac Xt4 car problems categorized by type of issue
After analysing all complaints related to Cadillac Xt4 , it was concluded that the most common issues with these cars are:
- Engine problems
- Power train problems
- Electrical system problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all Cadillac Xt4 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Xt4 model years
A total of 2 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Xt4 model years
There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 28 complaints about various vehicle components related to the Cadillac Xt4 . Below are the 25 most recent complaints reported for Cadillac Xt4 vehicles.
Latest 25 complaints
Cadillac Xt4 2024
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-15
- VIN: 1GYFZFR48RF
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION
- Summary: On four occasions now, the car slammed on the brakes as if the collision detection system was going off. Someone did almost hit me from behind as they needed to slam on their brakes due to my cars collision system going off when not supposed to. This has been well documented with Cadillac and the leased vehicle has been back in the shop 4 months out of the year we owned it. It is a major safety issue and am very concerned it will happen at a time that may cause a bad accident, injury or loss of life if something is not done. Cadillac has replaced many electrical parts and tells us it is fixed when in fact it is not and it happened again this week and will be going back to the shop for the 5th time next week.
Cadillac Xt4 2023
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-09-09
- VIN: 1GYFZER49PF
- Components: ENGINE
- Summary: Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.
Cadillac Xt4 2021
- Date Of Incident: 2022-01-15
- Date Complaint: 2024-08-15
- VIN: 1GYAZAR45MF
- Components: ENGINE AND ENGINE COOLING,POWER TRAIN
- Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while stopped at a traffic signal, the signal turned green; however, when the accelerator pedal was depressed, the vehicle hesitated before responding as needed. The contact stated that the vehicle lunged into motion. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft and transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
Cadillac Xt4 2024
- Date Of Incident: 2024-07-30
- Date Complaint: 2024-07-31
- VIN: 1GYAZAR44RF
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: On June 13th 2024, and on July 30th 2024, while driving on highway my Cadillac XT4 suddenly jerked forward as if I had been struck from behind by another vehicle. The vehicle seemed to have lost all power and appeared to stall in the lanes of the highway. This created a very dangerous situation, causing vehicles behind me to swerve in order to avoid a collision. Be advised that the vehicle did not turn off, because I didn’t have to restart it, however it felt like it did. This situation could have caused myself, and passengers to be injured or killed, especially if a large truck was behind me and unable to stop. Luckily I was able to steer the vehicle onto the shoulder off the highway.
Cadillac Xt4 2024
- Date Of Incident: 2024-05-04
- Date Complaint: 2024-06-20
- VIN: 1GYFZDR49RF
- Components: ENGINE
- Summary: Driving to a local car wash, I stopped at a traffic light. When I tried to accelerate the transmission warning and power reduction waring flashed on HUD. I could not drive or place the car in reverse, the car had lost all its mobility. I had to let the car coast downhill to pull the car to the side of a busy street. I was fortunate this did not happen on a congested highway, but regardless the inability to move a car off a busy street is an extreme safety hazard. The vehicle needed towed, and after 31 one days was returned to me, four days later while on the highway bolts were falling off the undercarriage of the vehicle. Upon further inspection the rear exhaust bracket had fallen off and was missing 3 bolts.
Cadillac Xt4 2024
- Date Of Incident: 2024-04-24
- Date Complaint: 2024-05-23
- VIN: 1GYFZCR48R
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Cadillac XT4. The contact stated while driving at an undisclosed speed, the instrument panel lost power. The contact stated that prior to the complete failure, there were several error messages displayed on the screen. The contact stated that the only function on the instrument panel that was operating as needed was the speedometer. The vehicle was taken to a dealer and diagnosed with failure within the radio unit. The manufacturer was not made aware of the failure. The vehicle was repaired; however, the failure persisted. The failure mileage was approximately 3,000.
Cadillac Xt4 2020
- Date Of Incident: 2024-03-08
- Date Complaint: 2024-03-08
- VIN: 1GYFZCR41LF
- Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed, she heard an abnormal popping sound coming from an unknown location. Additionally, there was a screeching sound coming from the brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear passenger’s side shock absorber. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 25,000.
Cadillac Xt4 2021
- Date Of Incident: 2023-11-13
- Date Complaint: 2024-02-07
- VIN: 1GYFZER43MF
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while his wife was reversing and exiting the residential driveway, the back over prevention sensor activated. The contact stated the back over prevention warning light illuminated. The contact stated that there were no obstacles behind the vehicle. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact stated that the vehicle was retrieved and shortly after exiting the dealer's lot, the failure reoccurred. The vehicle was taken to another local dealer where the failure was unable to be duplicated. The contact also stated that the vehicle was taken to Auto Zone and the failure was unable to be duplicated. The vehicle was then taken back to the original dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Cadillac Xt4 2020
- Date Of Incident: 2024-01-13
- Date Complaint: 2024-01-21
- VIN: 1GYFZFR4XLF
- Components: UNKNOWN OR OTHER
- Summary: During the two winter seasons I owned the Cadillac XT4 the Stabilitrack feature of the car malfunctioned every time it freezes outside and the check engine light came in. It was still under warranty and it was repaired last year at Foley Cadillac in Northbrook, IL and this year the light came on again warning of a malfunction of the same issue and I called to make an. Appointment to have it repaired again. I traded the vehicle off because of this issue. I felt it to be unsafe and it would soon be out of warranty. Jay, the salesperson at Ziegler Buick that sold me the new Buick Envision told me that Cadillac XT 4s all have that issue and made reference to the fact is it a defect of purpose to keep customers paying to have it fixed every year. While this is here say, I am more inclined to believe it. The approximate date below is for this last episode and is approx. I don't remember the exact date.
Cadillac Xt4 2023
- Date Of Incident: 2023-11-29
- Date Complaint: 2023-11-29
- VIN: 1GYFZFR49PF
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Cadillac Xt4 2019
- Date Of Incident: 2023-11-21
- Date Complaint: 2023-11-21
- VIN: 1GYFZDR48KF
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
- Summary: The throttle and accelerator pedal is very HOT- highly sensitive, resulting in jerky lunging upon start off in 1st gear from a dead or 1 mph stop. The vehicle has been into the dealer 2 times for this issue with the same repair comments, vehicle meets all factory specs and all XT 4 react this way- well that's not safe. If that's the case, then this is a design defect which is unsafe as the accelerator pedal reacts to quickly with a non-smooth action and lunging which could cause a rear end collision. Other car evaluators have also indicated the XT6 has a jerky accelerator, just like what I am reporting. It may be the TPS -Throttle Position sensor in combination with the APS-Accelerator Position sensor. Sometimes it is so violent it throws occupants backward into the seats. Dealer says within spec. GM needs to solve this issue.
Cadillac Xt4 2019
- Date Of Incident: 2023-03-01
- Date Complaint: 2023-11-21
- VIN: 1GYFZER4XKF
- Components: ENGINE
- Summary: The engine started to leak oil, coming down the passenger side of the motor. This was around at 22,000 miles. The dealer says that this is a leaking intake manifold gasket. It has taken them 3 separate repairs to fix this issue. I feel that my engine warranty from Cadillac should be extended, past the 5yr 60k powertrain warranty. We have had this vehicle now for 4 years, and we don't drive it alot. As of this writing 11/21/2023 the vehicle has around 29,000 miles on it. It appears that it is leaking again, so it will be going back into the dealer again.
Cadillac Xt4 2024
- Date Of Incident: 2023-09-01
- Date Complaint: 2023-09-01
- VIN: 1GYFZER49RF
- Components: BACK OVER PREVENTION
- Summary: GM/Cadillac removed the Front Parking Assist and cameras from the 2024 XT4 Cadillac. We were unaware that the vehicle did no have this now basic feature and almost bumped into another vehicle. This feature was in all other years of this vehicle and GM decided to leave it out without notifying purchasers of this. Why would any major manufacturer make a vehicle less safe than pervious versions. GM needs to retrofit all models of the 2024 XT4 with Front Parking Assist to ensure a child or other object in front of the car does not get run over.
Cadillac Xt4 2020
- Date Of Incident: 2023-07-17
- Date Complaint: 2023-07-19
- VIN: 1GYFZER44LF
- Components: UNKNOWN OR OTHER
- Summary: RECALL for repair of Back UP Camera because it intermittently stops working. XT4 has been taken in TWICE for this recall January and February of 2023. The camera continues to intermittently stop working. This problem needs to be resolved in order for vehicle to operate safely.
Cadillac Xt4 2023
- Date Of Incident: 2023-07-11
- Date Complaint: 2023-07-12
- VIN: 1GYFZFR41PF
- Components: UNKNOWN OR OTHER
- Summary: Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.
Latest 5 recalls Cadillac Xt4
The National Highway Traffic Safety Administration (NHTSA) has issued 10 recalls for different components of the Cadillac Xt4.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Cadillac Xt4 2024
- Report Received Date: 2024-08-01
- Manufacturer: General Motors, LLC
- Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Summary: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
- Consequence: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
- Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
- Model: Cadillac Xt4 2019
- Report Received Date: 2022-11-23
- Manufacturer: General Motors, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
- Consequence: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
- Model: Cadillac Xt4 2020
- Report Received Date: 2022-11-23
- Manufacturer: General Motors, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
- Consequence: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
- Model: Cadillac Xt4 2019
- Report Received Date: 2021-08-20
- Manufacturer: General Motors, LLC
- Components: SEAT BELTS:CRITICAL FASTENERS
- Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
- Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
- Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
- Model: Cadillac Xt4 2021
- Report Received Date: 2021-08-20
- Manufacturer: General Motors, LLC
- Components: SEAT BELTS:CRITICAL FASTENERS
- Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
- Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
- Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Latest negative Cadillac Xt4 car reviews
Latest positive Cadillac Xt4 car reviews
-
Vehicle year: 2019
We leased a XT4 Sport All-wheel drive. The two seats in front have massage in them, which is amazing! I love everything about the XT4. We have had very icy roads, and the XT4 drives and handles wonderfully, with no issues with sliding or stopping. I would highly recommend the XT4 Sport to anyone!
-
Vehicle year: 2024
I love everything about this vehicle! It looks super sporty! The interior is very modern and sleek! This car has some serious get up and go!
-
Vehicle year: 2019
We have owned several SUVs from Ford and GMC, but this is by far the best one we have ever owned. We absolutely love the car's stance all around, from the front to the side and back. It has great acceleration and is an absolute pleasure to drive. The car is also incredibly comfortable, and the tech is top-notch. The entertainment and navigation systems are some of the best out there, and we're particularly impressed with GM's user interface. We're so glad that Cadillac got rid of the capacitive touch Cue system - that thing was horrendous and never did what you wanted it to do. We did have one issue with the front camera getting blurry during cold weather, but Cadillac remedied the issue and replaced it immediately. Since then, the car has been perfect. As of March 2022, we still own the car, which we bought brand new. It's still an absolute pleasure to drive, and we haven't had any problems whatsoever (knock on wood).
-
Vehicle year: 2020
After driving the vehicle for over a year, I am overall very pleased. As I stated before, it has all the options I wanted and needed. However, I have noticed some annoying rattling in the interior roof and driver side door. Although I have had it serviced twice, the issue has not been resolved, which is disappointing as it shouldn't happen in a $50,000+ vehicle. Despite this, I have had trouble-free miles and I am still satisfied with my purchase. I do wish the ride was a little smoother on rough roads, as impacts can come crashing through. Overall, I would probably buy again, but I hope the newer model has a better suspension (magnetic ride). My lease is up in September of 2023. Thank you for your attention to this matter.
-
Vehicle year: 2020
We recently traded in our 2017 Buick Lacrosse, which was an excellent car, but unfortunately had some serious factory problems. Since Buick discontinued this model, we decided to purchase an SUV this time around. However, we didn't want a large SUV, but rather something smaller, easy to get in and out of, and with a car-like ride. After looking at several models, we found that the XT4 was more in line with what we were looking for. Our first impressions were very positive - it's easy to drive, has excellent visibility, responsive steering, and an excellent turn radius. The braking is very good with minimal brake fade, and the engine power is impressive for a small car. All of the accessory controls are within easy reach of the driver, although we do miss the Heads Up Display that our previous car had. We chose the Premier Luxury model, which has all the safety and convenience features we were looking for. The seats are very comfortable and the SUV has excellent leg room, with 8-way power adjustable seats that meet all of our size differences. Even though I'm six foot one and my wife is five feet, everything adjusts to the extremes to make driving a pleasure. The SUV is actually quiet and smooth driving, and the engine power is enough for us. Although we didn't get the telescoping steering wheel option, the seats adjust just fine for an excellent driving position. We love the automatic power rear hatch back - push the button twice to open and push twice to close, you don't have to touch it. The information system is extremely clear with a large, sharp screen that has good color and is easy to work. There are still many options that we haven't learned yet, as we just purchased the vehicle a few days ago. Time will tell if this SUV was a good choice, but for now we are extremely pleased with our purchase.
Are you having problems with your Cadillac Xt4?
Waylon Zieme 2025-08-14
Vehicle year: 2020
The vehicle experienced a transmission issue at 100 miles, leaving me stranded. While this is an uncommon occurrence for me, I am confident that the issue will be resolved and the vehicle will not be a lemon.
Khalid Conroy 2025-07-12
Vehicle year: 2024
The transmission shifts through the lower gears in a manner that may feel clunky and jerky when decelerating. However, this is a normal operation of the vehicle and is not indicative of any issues. Rest assured that your car is performing as designed. Thank you for choosing our dealership.
Wilfredo Murazik 2025-06-14
Vehicle year: 2019
The vehicle experienced a transmission issue at 100 miles, leaving me stranded. While this is an uncommon occurrence for me, I am confident that the issue will be resolved and the vehicle will not be a lemon.
Darrel Green 2025-06-04
Vehicle year: 2023
In April 2022, I traded my 2017 XT5 for a new 2022 XT4. Due to parts shortages, the Heated Steering Wheel retrofit was postponed to a later date. Unfortunately, it has been 15 months since then, and the repair has not been made yet. Interestingly, the new 2023 XT4s have the heated wheel. Despite my attempts to seek help from both the dealer and Cadillac Customer Assistance, I have not received any assistance. I would like to caution potential customers about the company's deceptive practices in selling a $50K compact SUV with a Model T sounding 4 Cyl. and squealing front brakes. As a result, I have decided not to continue as their customer.
Maximo Monahan 2025-06-01
Vehicle year: 2019
The XT4 drives great! However, one thing that may be a topic of discussion is the engine noise and roughness during the first 10-15 seconds of takeoff. It sounds like it's always asking for an upshift, which reminds me of my old Chevy engine. This is definitely something that should be addressed in the refresh. Overall, though, the driving experience is fantastic!