Cadillac Srx 2013 problems

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The Cadillac SRX is a mid-size luxury SUV and compact luxury crossover SUV (CUV) manufactured and marketed by Cadillac over two generations: the first generation as a five-door, three-row, seven-passenger CUV (2003–2009), and the second generation as a five-door, two-row, five-passenger CUV (2010–2016) – the latter becoming Cadillac's best selling model in the United States.

First generation (2004)

Engine options included the 255 hp (190 kW) High-Feature V6 and the 4.6 L 320 hp (239 kW) Northstar V8. It was based on the GM Sigma platform and came with a five or six-speed automatic transmission; rear-wheel drive and four-wheel drive and MagneRide were available. As a Sigma platform vehicle, the first generation SRX had a longitudinally mounted front engine, longitudinal transmission mounted behind the engine, and a rear drive differential. The AWD option was implemented with a transfer case mounted to the rear of the transmission, with a propeller shaft forward to a front differential to power the front wheels.

An all-leather interior and curtain side airbags were standard in both models. Heated front seats and wood interior trim were standard in the V8 and available as options in the V6. DVD, sunroof, navigation system, and a power foldable third-row seat were all available options. However the third row was no longer available for the 2010 model year on the SRX.

The base price was US$38,880 for the V6 and US$45,880 for the V8 version.

The SRX won Car and Driver's Five Best Trucks "luxury SUV" award for 2004, 2005 and 2006 and was nominated for the North American Truck of the Year award for 2004.

The first generation SRX never had the V Series performance model available.

The first generation SRX was available through the 2009 model year.

The Insurance Institute for Highway Safety found the 2005-08 SRX worst in its class for driver fatalities with a death rate of 63 compared to its class average of 23.

Cadillac Srx 2013

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Common Cadillac Srx 2013 problems

The 2013 Cadillac SRX has been reported to have several common problems based on complaints from its owners. Here are some of the issues that have been frequently mentioned:

  • Water leaking into the headlights: Some owners have experienced water leaking into the headlights due to faulty seals. This problem can lead to poor low beam illumination and potential electrical issues.
  • Navigation system inaccuracies and malfunctions: The navigation system in the 2013 Cadillac SRX has been reported to have inaccuracies and malfunctions. This includes issues with the system not showing current streets, displaying blank areas where there are streets, and having difficulty finding addresses.
  • Cadillac User Experience (CUE) infotainment system failures: The CUE infotainment system has been known to fail in the 2013 Cadillac SRX. This can result in various issues, such as the car turning on the HD search setting by itself, even when it has been turned off by the user.
  • Rough shifting between 2nd and 3rd gear: Some owners have reported that the 2013 Cadillac SRX shifts roughly between 2nd and 3rd gear in all driving modes. This issue is often not noticed by dealers, but it can be frustrating for owners.
  • Heated seat and liftgate issues: The heated seat on the driver's side has been reported to turn on by itself, and the liftgate has been known to open by itself and to the highest setting, even when it is set at a lower level. This can lead to potential damage, such as scratches on the liftgate.
  • Radio reception issues: The radio reception with the HD on has been reported to cut in and out constantly. The dealer's suggested solution is to turn the HD search off, but the car often turns this setting back on by itself when the station is changed.
  • Backup camera malfunctions: The backup camera has been reported to go whacko sometimes, with the background disappearing or showing just bright green or black, flashing on and off. Dealers have stated that there is nothing they can do because the display does not do that when they have the car.

These are some of the common problems reported by owners of the 2013 Cadillac SRX. It is important to note that not all vehicles of this model will experience these issues, but potential buyers should be aware of these complaints when considering purchasing a used 2013 Cadillac SRX.

Cadillac Srx 2013 engine

What are the most common problems with the Cadillac SRX?

The failure's precise cause was not found airbag failure there are a few complaints about the Cadillac srx's airbags malfunctioning the owners complained that none of the airbags deployed even after

How many miles can a 2013 Cadillac SRX last?

The Cadillac SRS has a life expectancy of up to 150,000 miles. This is usually a time span of around ten to fifteen years, on average. Of course, You can ensure Your vehicle lasts as long as possible by adhering to routine maintenance guidelines.

What is the transmission problem on a 2013 Cadillac SRX?

The Problem:The transmission control module (TCM) on some SRX models equipped with the 3.6-liter V-6 engine is defective, causing a three- to four-second delay in acceleration in certain driving situations. The Fix:GM will notify owners, and dealers will reprogram TCM units free of charge.

Is a Cadillac SRX expensive to maintain?

The average annual maintenance cost for a Cadillac SRX is $703, which is a little lower than the Cadillac average. Examples of repairs and their estimated costs include: AC compressor replacement: $842 – $902. Fuel pump replacement: $1,667 – $1,813.

What are the most common problems with the Cadillac SRX?

The failure's precise cause was not found airbag failure there are a few complaints about the Cadillac srx's airbags malfunctioning the owners complained that none of the airbags deployed even after

What is the transmission problem on a 2013 Cadillac SRX?

The Problem:The transmission control module (TCM) on some SRX models equipped with the 3.6-liter V-6 engine is defective, causing a three- to four-second delay in acceleration in certain driving situations. The Fix:GM will notify owners, and dealers will reprogram TCM units free of charge.

How many miles can a 2013 Cadillac SRX last?

The Cadillac SRS has a life expectancy of up to 150,000 miles. This is usually a time span of around ten to fifteen years, on average. Of course, You can ensure Your vehicle lasts as long as possible by adhering to routine maintenance guidelines.

Is a Cadillac SRX expensive to maintain?

The average annual maintenance cost for a Cadillac SRX is $703, which is a little lower than the Cadillac average. Examples of repairs and their estimated costs include: AC compressor replacement: $842 – $902. Fuel pump replacement: $1,667 – $1,813.

Cadillac Srx 2013 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Cadillac Srx problems, we found that the most common problems with these 2023 model year vehicles are:

  • Exterior lighting problems
  • Electrical system problems
  • Unknown or other problems
  • Power train problems
  • Vehicle speed control problems

The graph below shows statistics for all Cadillac Srx 2013 vehicle components and the number of complaints received.

Latest 25 complaints Cadillac Srx 2013

The NHTSA has received 374 complaints about various vehicle components related to the Cadillac Srx 2013. Below are the 25 most recent complaints reported for Cadillac Srx 2013 vehicles.

2024-10-20

EXTERIOR LIGHTING,LANE DEPARTURE PROBLEM

  • Date Of Incident: 2024-02-01
  • VIN: 3GYFNCE35DS
  • Components: EXTERIOR LIGHTING,LANE DEPARTURE
  • Summary: Headlights not bright enough too dark to drive at night
2024-10-07

POWER TRAIN PROBLEM

  • Date Of Incident: 2024-09-07
  • VIN: 3GYFNGE37DS
  • Components: POWER TRAIN
  • Summary: The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the vehicle experienced a three to four seconds lag in acceleration. There was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 14V212000 (Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.
2024-07-10

STEERING,SERVICE BRAKES, HYDRAULIC PROBLEM

  • Date Of Incident: 2024-04-01
  • VIN: 3GYFNDE34DS
  • Components: STEERING,SERVICE BRAKES, HYDRAULIC
  • Summary: The contact owns a 2013 Cadillac SRX. The contact stated that after taking the vehicle out of the parking garage, the ABS warning light illuminated, the steering wheel became stiff, and the vehicle was difficult to maneuver. The vehicle was towed to a local dealer who stated that the manufacturer no longer manufactured the part needed to repair the vehicle. The manufacturer was made aware of the failure and confirmed the information. The failure mileage was approximately 167,000.
2024-06-11

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-06-11
  • VIN: 3GYFNGE3XDS
  • Components: SERVICE BRAKES
  • Summary: There have been many times where while driving that the breaks don’t work properly, you can push the break all the way down and it still work stop.
2024-06-03

SUSPENSION PROBLEM

  • Date Of Incident: 2021-06-24
  • VIN: 3GYFNGE31DS
  • Components: SUSPENSION
  • Summary: The contact owns a 2013 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2024-05-24

STEERING,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-05-12
  • VIN: 3GYFNDE32DS
  • Components: STEERING,FORWARD COLLISION AVOIDANCE
  • Summary: I purchased the SRX from Massey Cadillac North of Orlando, FL in August 2023. Two weeks ago I received an audio warning and the ABS, Traction Control and Brake warning lights illuminated. The power steering was also compromised and required more effort to control the car. I took the car to Cadillac service and was told GM had discontinued the affected computer part and there was nothing they could do to alleviate the problem. They told me to be careful especially in the rain (I live in Florida where we get a lot of rain). I don’t think Cadillac should allow a vehicle with compromised safety features back on the road. I believe this condition could endanger a driver who might find themself in a situation where these safety features might prevent an accident or injury.
2024-04-15

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2023-12-15
  • VIN: 3GYFNGE37DS
  • Components: EXTERIOR LIGHTING
  • Summary: The contact owns a 2013 Cadillac SRX. The contact stated that while driving at approximately 45 MPH, the driver's side headlamp was brighter than the passenger’s side headlamp. The vehicle was taken to the residence and inspected. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
2024-02-08

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2024-02-06
  • VIN: 3GYFNAE33DS
  • Components: EXTERIOR LIGHTING
  • Summary: I cannot see when driving at night. I'm getting cars flashing me to turn my lights on but they are already on. If I drive with my high beams on I'm going to blind other drivers. I just bought the car 2 days ago and called the dealership to take it in. They said there is nothing they can do that it's a common problem. I'm not understanding why I these cars are on the road if there is nothing that can be done. It's an accident waiting to happen.
2023-11-16

SEATS PROBLEM

  • Date Of Incident: 2023-11-16
  • Number Of Injuries: 1
  • VIN: 3GYFNGE35DS
  • Components: SEATS
  • Summary: Seat heater burn through passenger seat, burning passenger
2023-10-16

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2023-10-16
  • VIN: 3GYFNGE37DS
  • Components: EXTERIOR LIGHTING
  • Summary: The headlights failed to provide enough light to see the road at night. This, of course, is dangerous when driving on the highway or country roads as we are unable to maintain the speed required on the highway in order to safely navigate the turns in the road, which could also cause a disruption in the traffic flow, possibly causing an accident if other cars were not expecting a slower vehicle on the road. Not to mention not being able to see any wildlife in the road in enough time to react. The problem, to my knowledge, has not been reproduced or confirmed by a dealer or independent service center prior to our purchase of the vehicle. We have discussed the issue with the dealer but the service manager is unable to comment on the matter or any type of solution. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. It first appeared the first night time drive after purchasing the vehicle, used, in 2021. We had discussions with the Dealer's service department and they would not speak to any "known" issue. We performed an on-line research that showed that there was a problem with the lighting system and GM decided to not issue a recall. I believe for a short time there was compensation provided for those that complained, but that time is long gone. These cars are still on the market and without a resolution to fix this issue there can be an accident or even death in an accident.
2023-09-06

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2018-07-10
  • VIN: 3GYFNCE31DS
  • Components: EXTERIOR LIGHTING
  • Summary: The contact owns a 2013 Cadillac SRX. The contact stated while driving 70 MPH, the low-beam headlights failed to provide adequate illumination while driving. The contact activated the high-beam headlights to be able to see the roadway. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
2023-08-06

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-06-23
  • VIN: 3GYFNDE35DS
  • Components: UNKNOWN OR OTHER
  • Summary: Opened my back hatch to put groceries in at store, and the hatch opened lifted up and then went up and down then closed on me. Glad I got out of the way in time.
2023-07-16

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2021-06-24
  • VIN: 3GYFNAE34DS
  • Components: UNKNOWN OR OTHER
  • Summary: Manufacture recalls
2023-05-21

VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2023-05-21
  • VIN: 3GYFNCE33DS
  • Components: VISIBILITY/WIPER
  • Summary: Our 2013 Cadillac SRX headlamps are so weak and dark we cannot drive it after it gets dark. They are so weak that other cars pull out in front of us because they can't see us coming. This seems to us to be very dangerous. I talked to the service dept. at the Cadilliac dealership and they said "that' just the way it is with these cars" I think it's time for a recall and make GM make the necessary fix.
2023-05-14

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2015-05-01
  • VIN: 3GYFNCE36DS
  • Components: EXTERIOR LIGHTING
  • Summary: Headlights are dim
2023-05-01

ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2022-12-01
  • VIN: 3GYFNDE30DS
  • Components: ELECTRICAL SYSTEM
  • Summary: Cue screen has spider webbed and not able to use hands free or ac ( only fan moter comes on but to turn on ac it's on the screen.
2023-04-24

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-04-24
  • VIN: 99999999999
  • Components: UNKNOWN OR OTHER
  • Summary: 2013 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENT. THE CONSUMER STATED SHE PURCHASED A LEMON. UPON RECEIVING THE VEHICLE AND WENT TO GET THE TIRE REPAIRED BUT WAS INFORMED BY THE SERVICE SHOP THERE WAS $7663.00 WORTH OF DAMAGES FOR THE VEHICLE.
2023-04-22

VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2023-04-21
  • VIN: 3GYFNCE30DS
  • Components: VISIBILITY/WIPER
  • Summary: Lights on dim are extremely dangerous. I could not see an animal in the road after dark. I can not drive my vehicle after dark because of afraid of running over something or crashing. I cannot tell you enough how bad it is. I have been reading complaints on all the Cadillac reviews on my year and model. Why would Cadillac put something on the roads this dangerous?
2023-03-20

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2017-03-01
  • VIN: 3GYFNGE34DS
  • Components: EXTERIOR LIGHTING
  • Summary: Same issue in two class action lawsuits against GM: moisture entered the headlight casing which eroded the plating reflecting the light, resulting in dim headlights, unsafe to drive at night. We have had this issue for year, but managed to drive other cars at night. Now we need to drive this car at night for work. We have replaced the light bulbs. But the issue remains. GM said they sent letters to Cadillac SRX owners in California in 2020 as a result of the lawsuits. After I told the GM rep that I had never seen such letter, she said the best she could do was to take a note on my file. GM should recall the affected SRX’s and replace the headlights, as it is a safety issue.
2023-03-16

SUSPENSION PROBLEM

  • Date Of Incident: 2023-03-16
  • VIN: 3GYFNDE34DS
  • Components: SUSPENSION
  • Summary: With GM recall N212340980, the toe link was replaced with a nonadjustable toe link and thus it can not be aligned properly causing the tire to wear incorrectly and causing vibration in the wheels and suspension and also causing the vehicle to pull to the center into oncoming traffic. This is a huge safety issue, the vibration can cause the lug nuts to loosen and wheel to come off while at highway speeds. Now I have to pay to have the toe link to be replaced with an adjustable toe link to correctly align the wheels to end the problem caused by this recall. This has been confirmed by an independent service center. This issue was discovered when the lateral arms were replaced due to the bushing becoming worn and needing replaced.
2023-03-09

ELECTRICAL SYSTEM,ENGINE PROBLEM

  • Date Of Incident: 2023-03-09
  • VIN: 3GYFNDE39DS
  • Components: ELECTRICAL SYSTEM,ENGINE
  • Summary: WHILE DRIVING THE VEHICLE BETWEEN 45 AND 50 MPG THE ENTIRE CAR SHUTS DOWN AHD THE CUE DISINGAUGES WITH OUT ANY WARNING. I HAVE NO CONTROL TO STEER OR BRAKE. AFTER SHUT DOMW I HAVE NO READING ON THE CUE. THE SCREEB=N IS BLANK AND THE CAR WILL NOT RESTART.
2023-02-09

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2023-02-03
  • VIN: 3GYFNGE35DS
  • Components: EXTERIOR LIGHTING
  • Summary: Low beam headlights are so dim it is extremely dangerous to operate during dark hours. Purchased this car this date from Charlottesville Mercedes Benz. The contact stated that there was a previous recall for the headlight issue but it expired in June 2022. Although the low beam headlights are too dim, the vehicle somehow still passed state inspections.
2023-02-03

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2021-02-01
  • VIN: 3GYFNAE32DS
  • Components: EXTERIOR LIGHTING
  • Summary: The contact owns a 2013 Cadillac SRX. The contact stated that the low beam headlights failed to produce adequate illumination to see the roadway while driving. The contact was unable to drive the vehicle at night. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.
2023-02-02

AIR BAGS PROBLEM

  • Date Of Incident: 2022-11-27
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: 3GYFNCE32DS
  • Components: AIR BAGS
  • Summary: The contact owns a 2013 Cadillac SRX. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. During the crash, the front end of the vehicle was damaged but the airbags did not deploy. The driver sustained a fractured jaw and fractured thoracic vertebrae. A police report was taken at the scene and the vehicle was towed to the vehicle holding facility. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 106,000.
2022-12-27

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2022-05-06
  • VIN: 3GYFNCE39DS
  • Components: EXTERIOR LIGHTING
  • Summary: Back in 2020 I believe there was a known headlight issue with Cadillac vehicles. Communication was sent out to owners for a headlight reimbursement program. We unfortunately didn't receive any communication regarding this. Back in March 2022 my husband had a work trip which required him to travel hours away and during the evening. This is what prompted me to call the Cadillac Customer Service number regarding the headlights, and the headlight program once I discovered it searching the internet. Spoke to someone and a ticket was issued. Missed a call, called back and was told I could only speak that same person. So I called again, received a couple of emails, and was eventually ghosted. A week or so ago I seen on the evening news that once again Cadillac had a re-call of sorts with their headlights. This was so frustrating, Once again my husband had to travel for work and the same issue arises and his safety was in jeopardy. So this past Monday called again and spoke to someone regarding his dim headlights. Received a call back today and was told the GMC dealership (the dealership we get all work done) isn't an "official" Cadillac dealership and there's isn't anything they could do. We could go to a Cadillac dealership, but there's no guarantee they would fix the issue. The dealership that we bring our vehicle to (GMC) had told my husband a few times now that it would be cheaper to purchase the new headlights online, because they would cost him over $1000 each through the dealership. This information was also relayed to the customer service rep with Cadillac customer services. The Cadillac customer service rep then turned around and offered us a $100 gift card to use towards our future dealership services. I think this is absurd given the fact this is a known issue and had been made public twice that I know of. I would like them to honor the $1600 headlight reimbersburtment that they originally offered and we never received or was notified of.

Cadillac Srx 2013 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the Cadillac Srx 2013.

2021-06-24
  • Manufacturer: General Motors, LLC
  • Park It: 1
  • Components: SUSPENSION:REAR
  • Summary: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
  • Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
  • Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
2014-09-19
  • Manufacturer: General Motors LLC
  • Components: SUSPENSION:REAR
  • Summary: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
  • Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
  • Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
2014-04-25
  • Manufacturer: General Motors LLC
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • Summary: General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
  • Consequence: A three to four second lag in acceleration may increase the risk of crash.
  • Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
2013-05-16
  • Manufacturer: General Motors LLC
  • Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
  • Summary: General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.
  • Consequence: If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
  • Remedy: GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
2013-03-15
  • Manufacturer: General Motors LLC
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION
  • Summary: General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
  • Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
  • Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

Negative Cadillac Srx 2013 car reviews

  1. Moses Ankunding 2024-08-01

    Although there have been some minor issues with my SRX, overall it has proven to be a reliable vehicle. The safety features are impressive, with the seat shaker and cross traffic alert being particularly useful. The 307 HP engine provides plenty of power, although it does come at the cost of poor gas mileage. While the interior has not held up as well as I would have liked, the drivetrain has been dependable. I have confidence in the vehicle's performance and feel secure on the road.

  2. Wilbert Walker 2024-03-22

    There's a lot to love about the SRX! The styling is distinctive and there's plenty of interior room. It also has a spacious cargo area and a comfortable ride. The voice-activated navigation system is easy to use, making it a breeze to get where you need to go. However, there have been some issues with mechanical and electronic reliability. The nav screen had to be replaced after the system died, and both front seat heaters stopped working. The fuel pump also failed, leaving my wife stranded. Additionally, the transmission started to shift very abruptly, a whining noise developed in the rear differential, and the check engine light illuminated on a few occasions for no apparent reason. Fortunately, all of these expensive repairs were covered by the CPO warranty. The low beam headlights, however, have been a persistent issue. They are incredibly dim, barely brighter than the daytime running lights, and their brightness has continued to deteriorate as the vehicle ages. After years of denying that a low beam problem existed, GM has finally (in 2020) owned up to the issue and is willing to replace the headlights (at a cost of over $1600), which the vehicle owner must pay up front and then request reimbursement from GM. Unfortunately, this experience has led me to decide that this will be my last Cadillac.

  3. Leland Oberbrunner 2024-03-05

    I really love my car, but unfortunately, I live in Michigan and the front wheel drive that I purchased is not suitable for the snowy conditions. Despite my request for an all-wheel drive, the salesman assured me that the front-wheel drive would suffice. However, I have found that the SRX struggles to turn in the snow and often gets stuck with the wheels spinning. As a result, I have developed a fear of driving it. I reached out to Crestview Cadillac in Rochester Hills, MI for help, but unfortunately, they were not very helpful. However, after reading some forums and receiving suggestions from other members, I decided to invest in snow tires, which has made a tremendous difference in my driving experience. I am grateful to those who offered their advice, as it certainly wasn't Cadillac or the dealership.

Positive Cadillac Srx 2013 car reviews

  1. Madison Kautzer 2024-11-25

    Luxury at its finest. The most beautiful interior! Perfect size! Perfect everything!

  2. Karson Hauck 2024-11-05

    Hey there! Have you noticed that the fuel mileage could be better?

  3. Barry Beahan 2024-09-15

    I have always loved the SRX. When I finally decided to get one, my target year was 2013 or 2014. In my opinion, it is the nicest looking SUV on the road. It is extremely comfortable to ride in and drive. With its sharp lines, it is just an awesome looking SUV and a definite head turner.

  4. Blair Swift 2024-09-11

    Hi there! I hope you're doing well. I just wanted to share our experience with you. We recently went to the dealer in Orlando, FL after doing some research on Edmunds and other dealers. Since this was our third Cadillac, we were thrilled to qualify for the $1000 loyalty rebate. The best part? We received an excellent price out the door, and the process was hassle-free with our trade-in. No games or gimmicks. Thanks for listening!

  5. Kelley Bashirian 2024-08-17

    I've been a proud owner of a 2006 STS since it was brand new and I absolutely love my baby. However, when my wife and I moved to Upstate N.Y., we had to trade in her fully loaded 2005 STS because both cars were rear wheel drive and we couldn't get up our driveway. We ended up buying an '11 Equinox which was great in the snow. Later, we traded in the Equinox for a '15 model which we leased and loved! Unfortunately, the lease ended and we saw a beautiful black 2013 SRX 4 on the lot with only 22,000 miles. We bought it in August and were excited to try it out in the snow. However, during the first snowfall, our SRX 4 which came from Florida was all over the Thruway and it was a scary experience. Although I hate to admit it, the SRX 4 is not made for snow and I was very dissatisfied. The boating feeling was very uneasy. Despite this, I'll give the SRX 4 one more chance and will keep you posted.

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Additional sources

More sources of information about Cadillac Srx 2013 problems:

Buy or Bust? 2013 Cadillac SRX High Miles Review - YouTube
Buy or Bust? 2013 Cadillac SRX High Miles Review - YouTube
https://www.youtube.com/watch?v=uVJMa0tO48I

Aug 15, 2023 ... Love my 2013 SRX w/70,000 miles. I upgraded the radio and HMI and now I have the 2.5 CUE system with Android Auto and Car Play.

2013 SRX Numerous Issues | Cadillac Owners Forum
2013 SRX Numerous Issues | Cadillac Owners Forum
https://www.cadillacforums.com/threads/2013-srx-numerous-issues.558098/

Jul 27, 2014 ... A brief list of the issues: The heated seat on the driver's side turns on by itself. The liftgate opens by itself, and when it does, it opens to ...

Top 5 Problems Cadillac SRX SUV 2nd Gen 2010-15 - YouTube
Top 5 Problems Cadillac SRX SUV 2nd Gen 2010-15 - YouTube
https://www.youtube.com/watch?v=VZStadOSMDc

Jun 27, 2020 ... Shop for New Auto Parts at 1AAuto.com http://1aau.to/c/19/du/headlight-assemblies These are the top 5 problems with the Cadillac SRX!

2013 Cadillac SRX Problems and Complaints - 4 Issues
2013 Cadillac SRX Problems and Complaints - 4 Issues
https://repairpal.com/2013-cadillac-srx/problems

Problem with your 2013 Cadillac SRX? Our list of 4 known complaints reported by owners can help you fix your 2013 Cadillac SRX.

2013 SRX-Seems every electronic system is going - what the heck ...
2013 SRX-Seems every electronic system is going - what the heck ...
https://www.cadillacforums.com/threads/2013-srx-seems-every-electronic-system-is-going-what-the-heck.987610/

Aug 7, 2017 ... Sorry to say it but these are all common problems on the SRX you own. Keeping the car drains clear is a big one cause it'll ruin the back hatch ...

Other years of Cadillac Srx

cadillac srx 2014 photo
Srx 2014
Cadillac

364

2

15

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac srx 2015 photo
Srx 2015
Cadillac

406

3

26

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac srx 2016 photo
Srx 2016
Cadillac

150

1

17

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac srx 2019 photo
Srx 2019
Cadillac

1

0

0

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac srx 2004 photo
Srx 2004
Cadillac

217

7

30

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac srx 2005 photo
Srx 2005
Cadillac

121

3

22

  • 5
  • 4
  • 3
  • 2
  • 1

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