Buick Lacrosse problems
The Buick LaCrosse is a four-door, front-wheel-drive sedan manufactured by Buick since model year 2005, and marketed variously across four generations for the North American and Chinese markets.
The first-generation LaCrosse replaced the Century and Regal in North America beginning for model year 2005 as a five- or six-passenger, four-door, front-wheel-drive, V6-powered sedan using GM's mid-size W platform—and marketed in Canada as the Buick Allure. Notably, the first generation was also offered with a V8 engine, as a high-performance sub-model marketed as the LaCrosse Super (2008–2009). LaCrosse production and marketing began for China with model year 2006.
The second-generation LaCrosse was introduced for 2010 as a larger premium sedan for North American and Chinese markets using a long-wheelbase (LWB) variant of the Epsilon II platform shared with the Cadillac XTS—and available solely as a five-passenger sedan with a range of four- and six-cylinder engines.
The third generation was introduced for North America and China for model year 2017 using the GM Epsilon platform shared with the Chevrolet Impala, notably offering a mild hybrid powertrain combining 20-kilowatt (27 hp) electric and 2.5-liter Ecotec gasoline engine. North American production ended with the third generation, with model year 2019; however, it continued to be offered in China, with a 2019 facelift.
The fourth-generation LaCrosse, launched in 2023, is currently manufactured and marketed solely in China. It is powered by a turbocharged 1.5-liter or 2.0-liter four-cylinder engine.
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Buick Lacrosse model years
Common Buick Lacrosse problems
The Buick LaCrosse has been a popular car model since its introduction, but like any vehicle, it has had its share of problems over the years. The most common issues reported by owners of the Buick LaCrosse are engine problems, especially with the 2011 model year.
One of the most reported problems is the engine light coming on, which is a common complaint across various model years.
Another issue reported by owners of the Buick LaCrosse is the airbag light turning on and off while driving, which is a problem with the 2008 model year. The average cost to fix this issue is $1,200, and it occurs at an average mileage of 62,000 miles.
The 2010 LaCrosse has also received complaints about transmission slipping, with an average cost to fix of $3,900 and an average mileage of 102,000 miles when the problem occurs. This is one of the most expensive issues to encounter with any vehicle, and it can be a significant inconvenience for drivers.
The 2005 and 2006 LaCrosse models have received complaints about problems with the headlights, including the low beams flickering or going out completely. This can be a severe and dangerous issue, although it is not too expensive to repair. This problem was covered by a recall and persisted into the 2006 model year.
The 2010 model was riddled with other severe and costly engine problems, such as the engine stalling or not starting. This issue can be frustrating for drivers and may require significant repairs to fix.
In addition to these specific model year issues, the Buick LaCrosse has also had some recalls over the years. One of the most significant recalls was an ignition switch issue that potentially caused airbag deployment to fail in the event of an accident. This defect was present in the 2005-2009 Buick LaCrosse models and should be addressed immediately if it has not been done so already.
Overall, while the Buick LaCrosse has had some issues over the years, many of them are relatively minor and can be fixed with routine maintenance or relatively minor repairs. However, some more significant issues, such as engine and transmission problems, can be costly and inconvenient for drivers. As with any vehicle, it is essential to stay up to date on recalls and maintenance to ensure that the LaCrosse remains safe and reliable over time.
What are bad years for Buick LaCrosse?
These are the least reliable years for Buick Lacrosse.
- 2010 Buick Lacrosse.
- 2008 Buick Lacrosse.
- 2006 Buick Lacrosse.
- 2005 Buick Lacrosse.
Are Buick LaCrosse expensive to fix?
The average annual repair cost is $569 which means it has average ownership costs.
What is the life expectancy of a Buick LaCrosse?
According to thedriveradviser.com, a typical Buick LaCrosse will last around 200,000-220,000 miles. This number is solid for a large sedan, and the vehicle will last even longer if you provide proper care and maintenance during your time as an owner.
Why was Buick LaCrosse discontinued?
There was even a fun LaCrosse once, though GM gave up on LaCrosse here after 2019, probably because Buick's core American demo is older and also because Buick's existence in America as a sort of quasi-luxury brand was increasingly confusing.
Percentage distribution of complaints by Buick Lacrosse years
We have researched Buick problems and analysed all the complaints filed against Buick Lacrosse cars and compiled the top 5 most problematic Buick Lacrosse model years:
Below you can see the percentage distribution of known problems by Buick Lacrosse model years.
Distribution of the number of complaints by Buick Lacrosse years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Buick Lacrosse car problems categorized by type of issue
After analysing all complaints related to Buick Lacrosse , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Exterior lighting problems
- Air bags problems
- Steering problems
- Engine problems
The graph below shows statistics for all Buick Lacrosse vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Lacrosse model years
A total of 94 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Lacrosse model years
There were a total of 60 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Lacrosse model years
There were a total of 69 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Lacrosse model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 2051 complaints about various vehicle components related to the Buick Lacrosse . Below are the 25 most recent complaints reported for Buick Lacrosse vehicles.
Latest 25 complaints
Buick Lacrosse 2012
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-25
- VIN: 1G4GF5E38CF
- Components: AIR BAGS
- Summary: The contact owns a 2012 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the front passengers and drivers seat air bags and the front passengers and drivers door air bags deployed without any impact to the vehicle. The vehicle as taken to the dealer, however the failure had not been diagnosed yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
Buick Lacrosse 2010
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 1G4GC5EG8AF
- Components: SUSPENSION
- Summary: The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Buick Lacrosse 2014
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 1G4GC5G35EF
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Buick Lacrosse 2008
- Date Of Incident: 2024-09-29
- Date Complaint: 2024-09-30
- VIN: 2G4WD582781
- Components: AIR BAGS
- Summary: Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two
Buick Lacrosse 2012
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-28
- VIN: 1G4GD5E31CF
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major problem! I have several videos of the car doing it and will try to keep track of it! The check engine light is not on when flashing not reads when I check it just stability lights! The car has been doing this for months now! I’ve read that this is an issue with other Buicks like mines. Please help get this issue resolved the proper way! Also the security comes on when the car does that
Buick Lacrosse 2012
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-09-20
- VIN: 1G4GJ5E35CF
- Components: STEERING,WHEELS,VISIBILITY/WIPER
- Summary: I purchased this car 1 year ago with 121,460 miles, within the first week I had to buy new tires and replace the wipers,now I have to replace the alternator all of this is within a year. I just got the estimate for the alternator which is over 700.00 which I don't have.
Buick Lacrosse 2012
- Date Of Incident: 2024-08-13
- Date Complaint: 2024-08-31
- VIN: 1G4GB5ER9CF
- Components: ELECTRICAL SYSTEM
- Summary: My 2012 Buick lacrosse died while driving putting me and my children at risk. Vehicle was then jumped but battery voltage kept decreasing. It says service batter charging. Took to mechanic they said all electric components say low voltage then had battery replaced to see if that would fix it but it did not and I was told it would need to go to dealership to have all parts replaced which is 4k+. Did research and it may relate to the electrical recall made on the cars in 2013.
Buick Lacrosse 2017
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-08-23
- Components: SUSPENSION
- Summary: The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front driver's side wheel well. The contact stated that increased effort was needed to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver's side strut. The vehicle was not repaired because parts were not available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
Buick Lacrosse 2012
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-22
- VIN: 1G4GC5G31CF
- Components: ELECTRICAL SYSTEM
- Summary: while driving the Electronic Stability Control warning light comes on and the car loses power.
Buick Lacrosse 2013
- Date Of Incident: 2024-07-28
- Date Complaint: 2024-08-07
- VIN: 1G4GC5ER9DF
- Components: AIR BAGS
- Summary: Failed component is the passenger airbag presence module. Failure of the presence module compromises the deployment of airbags. Failure of airbag confirmed by Vetter-McGill Chevrolet, Three Rivers, Michigan. Module component failure confirmed by Chevrolet dealer. Passenger airbag warning light prompted appointment with Chevrolet dealer to determine why the passenger airbag warning light was illuminated. Upon inspection and testing,Vetter-McGill determined the passenger airbag presence module failed, rendering the airbags inoperative. They also stated that replacement part is no longer available from GM due to its manufacture being discontinued. How is an auto manufacturer allowed to discontinue a vital safety component, rendering the vehicle undriveable due to potential risk of serious injury, or worse, in the event of a collision?
Buick Lacrosse 2017
- Date Of Incident: 2023-12-13
- Date Complaint: 2024-07-20
- VIN: 1G4ZP5SS3HU
- Components: AIR BAGS
- Summary: The air bag warning light in the dash came on intermittently during driving. I took the vehicle to the dealer for service December 27, 2023, since it was a safety issue that the authorized dealer needs to take care of. At first, they said it was a bad battery and the safety system needed reprogramming. Which they did for about $800. When driving home from the dealer the air bag light came back on so a few days later I returned the car to the dealer. Then they said it was the passenger seat safety module that needed to be replaced. That was back in January of 2024, over 6 months ago. At that point I learned that the car is not drivable since the air bag could deploy at any time or would not function if requested in an accident. General Motors says they do not have the part that is critical to the operation of the air bag system to replace. That was over 6 months ago, with no prediction when they will have the part. This is a critical part of the safety system that they can't replace which leads me to believe there is more to this than they are telling me!! Federal law requires them to have parts for vehicles less than 7 years old - they don't!! How many other vehicles have this part? Is the part defective since it failed without any other causes that could be identified? Why can't they replace this critical safety part after 7 months of waiting with no end in sight!!!
Buick Lacrosse 2017
- Date Of Incident: 2024-06-16
- Date Complaint: 2024-07-16
- VIN: 1G4ZR5SS8HU
- Components: ELECTRICAL SYSTEM
- Summary: The amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, Bluetooth, the list goes on.
Buick Lacrosse 2016
- Date Of Incident: 2024-05-19
- Date Complaint: 2024-07-11
- VIN: 1G4GB5G35GF
- Components: STEERING
- Summary: My steering wheel is locking up as I am driving . Very scary and dangerous where my dealership I lease car from (sunset dealership).,Lompoc,CA has found no codes dealing with the situation twice.
Buick Lacrosse 2012
- Date Of Incident: 2024-06-27
- Date Complaint: 2024-06-30
- VIN: 1G4GD5E34CF
- Components: UNKNOWN OR OTHER
- Summary: While driving, the STABILITRAK indicator lighted and the car began to flash multiple warnings, loss of steering ability, electrical anomalies, and eventual shut-off. This happened while on a major interstate highway, jeopardizing the life of the driver and other drivers. This happened on multiple occasions within two days. The vehicle was towed to a service center, who had difficulty determining the cause. The service center suggested transferring the vehicle to an authorized GM dealership. Similar incidents have been reported by other owners on this website. This should be investigated immediately.
Buick Lacrosse 2015
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-06-28
- Components: POWER TRAIN
- Summary: The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.
Latest 5 recalls Buick Lacrosse
The National Highway Traffic Safety Administration (NHTSA) has issued 50 recalls for different components of the Buick Lacrosse.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Buick Lacrosse 2011
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2013
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2012
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2010
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2013
- Report Received Date: 2021-08-12
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212330130.
Latest negative Buick Lacrosse car reviews
Latest positive Buick Lacrosse car reviews
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Vehicle year: 2010
I purchased a Carbon Black with Tan perforated leather interior and I absolutely love the look. The car has sufficient pickup and while it may not be a sports car, it is perfect for my needs, especially when driving significant highway miles. Some have mentioned issues with the car's ergonomics, but I have found it to be very intuitive to use all functions, from the cruise control to the menus, climate control, and Bluetooth. Everything is very easy to use. I decided to upgrade to the perforated leather that is heated and cooled, which is a fantastic feature. I also opted for the back window shade, which has been a lifesaver during these warm summer days. The interior room for passengers is exceptional, with ample legroom both in the front and back, and ease of entry and exit.
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Vehicle year: 2011
I was considering purchasing another Avalon, but this time I decided to test drive the Lacrosse. To my surprise, I fell in love with it and ordered one on the spot. Although I had to wait a while for it to be delivered, I am now very happy with my CXS. In fact, I am absolutely in love with my Lacrosse! The perforated leather is soft and supple, and the seats are extremely comfortable. While it handles well, the 19-inch tires are not as quiet as I would have liked. The fit and finish are excellent, although not quite as refined as my Avalon. Overall, it's a great car, and the only issue I've had so far is that I can't get the memory seat to work. According to Edmunds, this is a design flaw, and GM has not yet found a fix for it.
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Vehicle year: 2018
Update 9/24/2023: The car has now covered 120k miles and I just purchased a new set of Continental Pro Contact LS tires. These tires are perfect for this car. I also had to replace the Front CV Half Shafts. I commute 120 miles every day and although I could have waited longer, I was tired of the clacking noise in the front end. However, I still love the car and all its features. The leather seats are in great condition and I fully anticipate another 100k miles. The battery still holds a charge and I can average up to 38mpg on my commute. The paint has held up surprisingly well too. Update 3/29/2023: On the way to work this morning, the Check Engine light illuminated and the car went into limp mode. It appears the accelerator position sensor went bad, which is a known issue and was fixed under warranty even though the car has over 100k miles. Still, I am very happy. Update 2/8/23: I now have about 110k miles on this car. I recently had major service done at 90k miles and the car is now running a little warm compared to before the service. I've ordered a new thermostat and that has taken about a week to receive. The water pump is a special order from Michigan, so I realize that parts will take longer with the E-Assist 2.5. Other than these issues, I am still very happy with the car. Update 3/5/2021: I'm now at 55k miles and the mpg is still great. The total mpg average for the last 42k miles is 35.7. The only issue to date since the last issue is that the right rear tire sensor is stuck at 28PSI, so it throws the check tire message on the dash. I'll be getting new tires soon and will purchase a new sensor. No other issues with the car. The driver seat leather is still holding up very well and I condition it about 2 or 3 times a year. The paint is in much better shape than my last Honda at the same mileage. I am still very happy with the car and I don't understand why this particular E-Assist engine combo is not used in other Buicks. Update 1/5/2020: I'm up to 23k miles now and after the shorting wire harness issue was resolved, I'm a much happier LaCrosse driver now. The car consistently gets 38-40 mpg on my commute to work.I recently purchased a 2018 Buick Lacrosse with 6k miles. Although I sometimes notice a bit of noise, I realize how quiet this car is compared to other brands like Honda or Toyota. I plan on putting 200k or more on this car over the next few years and will keep you updated. Unfortunately, I have encountered a couple of issues with the car. Firstly, the USB ports and Wireless Charger are not working. Secondly, the car has developed a loud and annoying whining sound coming from the Engine/Transmission, which reminds me of previous day Fords when the power steering fluid gets low. I am disappointed as I purchased the car to get to and from work, not to visit the dealership for repairs. I will be taking it to the dealer tomorrow to get it fixed.
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Vehicle year: 2018
I recently purchased a fully loaded 2017 Lacrosse with the premium trim level and I am absolutely thrilled with it! The way it rides and handles is amazing, especially with the sport setting on. It has so many options and features that I am having a great time learning about them all. In my opinion, it is the quietest, best riding, and best driving car I have ever owned. Not only that, but I think it is the most stylish car on the market. It has a sophisticated look and styling that is not too flashy. I tested a number of competitive models from Lexus, Kia, Hyundai, Nissan and Lincoln, but none of them compared to this car. If you are looking for a luxurious, quiet yet great handling car, with plenty of power, I highly recommend you take a look at the Lacrosse! Update 1/17/18 - I am still in love with this car! It is truly the best car I have ever owned. I can hardly believe the mileage I get. I recently drove to my mother's home and back and, while I admit to taking it easy, I averaged over 38 mpg for a 200 mile trip! It's unreal! I am also loving the adaptive cruise control and lane keep assist features as they make the car a pleasure to drive. The adaptive cruise control is a real stress reducer, especially in heavy traffic. You just set it and let the car do the work. Buick has really done an outstanding job with this car.
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Vehicle year: 2006
Congratulations on your first Buick! It sounds like you made an excellent choice. The comfort, style, and luxury of the vehicle are truly impressive, and it's great to hear that it's also fun to drive. It's even better that the fuel economy is better than stated, without sacrificing power. Buick really did their homework and it shows. Thank you for sharing your positive experience, and enjoy your new ride!
Are you having problems with your Buick Lacrosse?
Brice Funk 2025-05-07
Vehicle year: 2005
I have been a loyal customer of GM cars for the past 32 years and have always been very satisfied with my choices. My La Crosse, in particular, has been a great fit for me due to its size, performance, styling, and comfort. I purchased it in 2005 with less than 15,000 miles on it and have had very few issues with it, until it reached 90,000 miles. Unfortunately, after that point, several problems arose almost at once. Despite being properly maintained, it has been a disappointment to me that this vehicle has not lasted as long as my previous ones, which lasted 150,000+ miles without any issues. Overall, I still appreciate the quality of GM cars and hope to continue being a satisfied customer in the future.
Horacio Herman 2025-05-04
Vehicle year: 2008
I purchased this car in 2018 with only 55000 miles and unfortunately, this year has presented some challenges. The dashboard panel light stopped working and just this week, after an oil change, the tire pressure sensor malfunctioned. Despite putting 33 psi in all tires, the dash panel indicated 217 psi in the front tires. Yesterday, the speedometer on the dash panel displayed an inaccurate speed of 90-100 mph, causing some concern. Currently, I am experiencing difficulty shifting gears. As a newly widowed individual living in a small town, I am disappointed with these issues. However, I am confident that with the right repairs, this car can be restored to its former reliability. While I would not recommend this make and model, I believe that with proper maintenance, it can still be a dependable vehicle.
Ricky Bahringer 2025-05-03
Vehicle year: 2008
We purchased a brand new 2008 LaCrosse from the dealer, but unfortunately, we have experienced persistent vibration issues despite multiple attempts to fix it. Despite their claims that the issue is due to the road surface, we are disappointed with the car's performance and will be pursuing a lemon law claim. As a loyal Buick customer, it is disheartening to see the brand's reputation tarnished by these issues. We are now considering purchasing a Toyota instead.
Grayce Stracke 2025-04-29
Vehicle year: 2019
I've noticed a few things about this year's model that are worse than the 2012 model I had. When coming to a stop, the shifting feels off and the car seems to upshift as you slow down, causing a sudden increase in rolling speed. Additionally, the parking light randomly comes on when shifting to park. The entertainment system has been cutting out randomly on every trip, which never occurred on my 2012 Lacrosse. The navigation system could use some improvement as well. When trying to add a contact and give it a name like a friend's house, the current layout requires you to enter the full address, save, exit the system, relocate the address, and then edit it so you can give it a name. It would be much more user-friendly if you could name the contact at the same time you enter it. I spent 15 minutes at the dealer with an infotainment expert as he fumbled to figure it out. Lastly, I find the inability to disable autostop to be a bit frustrating. While it's not a problem for red lights, it's terrible in heavy traffic. Overall, the ride comfort is very good and the cabin is quiet. I'm sure I'll adjust to some of these things, but it's disappointing that I have to. I hope GM doesn't overdo the technology in their cars, or they'll end up with a Boeing 737-800 MAX situation. Not all technology is good technology, and change for the sake of change should never be confused with improvement!
Robin Frami 2025-04-25
Vehicle year: 2016
PROS: This car is great to sit in and handles very well, feeling very surefooted and inspiring confidence. It accelerates quickly and the suspension feels solid. My CPO car came with 18-inch Firestone Firehawk sneakers, which are not great for rain but perfect for driving in the AZ desert. CONS: Unfortunately, this car does not come with GPS navigation unless you pay at least $1,500 more and have an OnStar subscription. The USB port is located in the center compartment, with only one port and no good place to put a smartphone or other device. Additionally, the car seems to have some technical issues that are difficult to fix, such as the AC compressor, outside temperature reading, and battery. Despite these issues, the car is still really comfortable and drives great. Overall, it's a solid choice for anyone looking for a comfortable ride.