Buick Lacrosse problems
The Buick LaCrosse is a four-door, front-wheel-drive sedan manufactured by Buick since model year 2005, and marketed variously across four generations for the North American and Chinese markets.
The first-generation LaCrosse replaced the Century and Regal in North America beginning for model year 2005 as a five- or six-passenger, four-door, front-wheel-drive, V6-powered sedan using GM's mid-size W platform—and marketed in Canada as the Buick Allure. Notably, the first generation was also offered with a V8 engine, as a high-performance sub-model marketed as the LaCrosse Super (2008–2009). LaCrosse production and marketing began for China with model year 2006.
The second-generation LaCrosse was introduced for 2010 as a larger premium sedan for North American and Chinese markets using a long-wheelbase (LWB) variant of the Epsilon II platform shared with the Cadillac XTS—and available solely as a five-passenger sedan with a range of four- and six-cylinder engines.
The third generation was introduced for North America and China for model year 2017 using the GM Epsilon platform shared with the Chevrolet Impala, notably offering a mild hybrid powertrain combining 20-kilowatt (27 hp) electric and 2.5-liter Ecotec gasoline engine. North American production ended with the third generation, with model year 2019; however, it continued to be offered in China, with a 2019 facelift.
The fourth-generation LaCrosse, launched in 2023, is currently manufactured and marketed solely in China. It is powered by a turbocharged 1.5-liter or 2.0-liter four-cylinder engine.
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Buick Lacrosse model years
Common Buick Lacrosse problems
The Buick LaCrosse has been a popular car model since its introduction, but like any vehicle, it has had its share of problems over the years. The most common issues reported by owners of the Buick LaCrosse are engine problems, especially with the 2011 model year.
One of the most reported problems is the engine light coming on, which is a common complaint across various model years.
Another issue reported by owners of the Buick LaCrosse is the airbag light turning on and off while driving, which is a problem with the 2008 model year. The average cost to fix this issue is $1,200, and it occurs at an average mileage of 62,000 miles.
The 2010 LaCrosse has also received complaints about transmission slipping, with an average cost to fix of $3,900 and an average mileage of 102,000 miles when the problem occurs. This is one of the most expensive issues to encounter with any vehicle, and it can be a significant inconvenience for drivers.
The 2005 and 2006 LaCrosse models have received complaints about problems with the headlights, including the low beams flickering or going out completely. This can be a severe and dangerous issue, although it is not too expensive to repair. This problem was covered by a recall and persisted into the 2006 model year.
The 2010 model was riddled with other severe and costly engine problems, such as the engine stalling or not starting. This issue can be frustrating for drivers and may require significant repairs to fix.
In addition to these specific model year issues, the Buick LaCrosse has also had some recalls over the years. One of the most significant recalls was an ignition switch issue that potentially caused airbag deployment to fail in the event of an accident. This defect was present in the 2005-2009 Buick LaCrosse models and should be addressed immediately if it has not been done so already.
Overall, while the Buick LaCrosse has had some issues over the years, many of them are relatively minor and can be fixed with routine maintenance or relatively minor repairs. However, some more significant issues, such as engine and transmission problems, can be costly and inconvenient for drivers. As with any vehicle, it is essential to stay up to date on recalls and maintenance to ensure that the LaCrosse remains safe and reliable over time.
What are bad years for Buick LaCrosse?
These are the least reliable years for Buick Lacrosse.
- 2010 Buick Lacrosse.
- 2008 Buick Lacrosse.
- 2006 Buick Lacrosse.
- 2005 Buick Lacrosse.
Are Buick LaCrosse expensive to fix?
The average annual repair cost is $569 which means it has average ownership costs.
What is the life expectancy of a Buick LaCrosse?
According to thedriveradviser.com, a typical Buick LaCrosse will last around 200,000-220,000 miles. This number is solid for a large sedan, and the vehicle will last even longer if you provide proper care and maintenance during your time as an owner.
Why was Buick LaCrosse discontinued?
There was even a fun LaCrosse once, though GM gave up on LaCrosse here after 2019, probably because Buick's core American demo is older and also because Buick's existence in America as a sort of quasi-luxury brand was increasingly confusing.
Percentage distribution of complaints by Buick Lacrosse years
We have researched Buick problems and analysed all the complaints filed against Buick Lacrosse cars and compiled the top 5 most problematic Buick Lacrosse model years:
Below you can see the percentage distribution of known problems by Buick Lacrosse model years.
Distribution of the number of complaints by Buick Lacrosse years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Buick Lacrosse car problems categorized by type of issue
After analysing all complaints related to Buick Lacrosse , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Exterior lighting problems
- Air bags problems
- Steering problems
- Engine problems
The graph below shows statistics for all Buick Lacrosse vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Lacrosse model years
A total of 94 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Lacrosse model years
There were a total of 60 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Lacrosse model years
There were a total of 69 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Lacrosse model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 2051 complaints about various vehicle components related to the Buick Lacrosse . Below are the 25 most recent complaints reported for Buick Lacrosse vehicles.
Latest 25 complaints
Buick Lacrosse 2012
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-25
- VIN: 1G4GF5E38CF
- Components: AIR BAGS
- Summary: The contact owns a 2012 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the front passengers and drivers seat air bags and the front passengers and drivers door air bags deployed without any impact to the vehicle. The vehicle as taken to the dealer, however the failure had not been diagnosed yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
Buick Lacrosse 2010
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 1G4GC5EG8AF
- Components: SUSPENSION
- Summary: The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Buick Lacrosse 2014
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 1G4GC5G35EF
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Buick Lacrosse 2008
- Date Of Incident: 2024-09-29
- Date Complaint: 2024-09-30
- VIN: 2G4WD582781
- Components: AIR BAGS
- Summary: Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two
Buick Lacrosse 2012
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-28
- VIN: 1G4GD5E31CF
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major problem! I have several videos of the car doing it and will try to keep track of it! The check engine light is not on when flashing not reads when I check it just stability lights! The car has been doing this for months now! I’ve read that this is an issue with other Buicks like mines. Please help get this issue resolved the proper way! Also the security comes on when the car does that
Buick Lacrosse 2012
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-09-20
- VIN: 1G4GJ5E35CF
- Components: STEERING,WHEELS,VISIBILITY/WIPER
- Summary: I purchased this car 1 year ago with 121,460 miles, within the first week I had to buy new tires and replace the wipers,now I have to replace the alternator all of this is within a year. I just got the estimate for the alternator which is over 700.00 which I don't have.
Buick Lacrosse 2012
- Date Of Incident: 2024-08-13
- Date Complaint: 2024-08-31
- VIN: 1G4GB5ER9CF
- Components: ELECTRICAL SYSTEM
- Summary: My 2012 Buick lacrosse died while driving putting me and my children at risk. Vehicle was then jumped but battery voltage kept decreasing. It says service batter charging. Took to mechanic they said all electric components say low voltage then had battery replaced to see if that would fix it but it did not and I was told it would need to go to dealership to have all parts replaced which is 4k+. Did research and it may relate to the electrical recall made on the cars in 2013.
Buick Lacrosse 2017
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-08-23
- Components: SUSPENSION
- Summary: The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front driver's side wheel well. The contact stated that increased effort was needed to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver's side strut. The vehicle was not repaired because parts were not available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
Buick Lacrosse 2012
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-22
- VIN: 1G4GC5G31CF
- Components: ELECTRICAL SYSTEM
- Summary: while driving the Electronic Stability Control warning light comes on and the car loses power.
Buick Lacrosse 2013
- Date Of Incident: 2024-07-28
- Date Complaint: 2024-08-07
- VIN: 1G4GC5ER9DF
- Components: AIR BAGS
- Summary: Failed component is the passenger airbag presence module. Failure of the presence module compromises the deployment of airbags. Failure of airbag confirmed by Vetter-McGill Chevrolet, Three Rivers, Michigan. Module component failure confirmed by Chevrolet dealer. Passenger airbag warning light prompted appointment with Chevrolet dealer to determine why the passenger airbag warning light was illuminated. Upon inspection and testing,Vetter-McGill determined the passenger airbag presence module failed, rendering the airbags inoperative. They also stated that replacement part is no longer available from GM due to its manufacture being discontinued. How is an auto manufacturer allowed to discontinue a vital safety component, rendering the vehicle undriveable due to potential risk of serious injury, or worse, in the event of a collision?
Buick Lacrosse 2017
- Date Of Incident: 2023-12-13
- Date Complaint: 2024-07-20
- VIN: 1G4ZP5SS3HU
- Components: AIR BAGS
- Summary: The air bag warning light in the dash came on intermittently during driving. I took the vehicle to the dealer for service December 27, 2023, since it was a safety issue that the authorized dealer needs to take care of. At first, they said it was a bad battery and the safety system needed reprogramming. Which they did for about $800. When driving home from the dealer the air bag light came back on so a few days later I returned the car to the dealer. Then they said it was the passenger seat safety module that needed to be replaced. That was back in January of 2024, over 6 months ago. At that point I learned that the car is not drivable since the air bag could deploy at any time or would not function if requested in an accident. General Motors says they do not have the part that is critical to the operation of the air bag system to replace. That was over 6 months ago, with no prediction when they will have the part. This is a critical part of the safety system that they can't replace which leads me to believe there is more to this than they are telling me!! Federal law requires them to have parts for vehicles less than 7 years old - they don't!! How many other vehicles have this part? Is the part defective since it failed without any other causes that could be identified? Why can't they replace this critical safety part after 7 months of waiting with no end in sight!!!
Buick Lacrosse 2017
- Date Of Incident: 2024-06-16
- Date Complaint: 2024-07-16
- VIN: 1G4ZR5SS8HU
- Components: ELECTRICAL SYSTEM
- Summary: The amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, Bluetooth, the list goes on.
Buick Lacrosse 2016
- Date Of Incident: 2024-05-19
- Date Complaint: 2024-07-11
- VIN: 1G4GB5G35GF
- Components: STEERING
- Summary: My steering wheel is locking up as I am driving . Very scary and dangerous where my dealership I lease car from (sunset dealership).,Lompoc,CA has found no codes dealing with the situation twice.
Buick Lacrosse 2012
- Date Of Incident: 2024-06-27
- Date Complaint: 2024-06-30
- VIN: 1G4GD5E34CF
- Components: UNKNOWN OR OTHER
- Summary: While driving, the STABILITRAK indicator lighted and the car began to flash multiple warnings, loss of steering ability, electrical anomalies, and eventual shut-off. This happened while on a major interstate highway, jeopardizing the life of the driver and other drivers. This happened on multiple occasions within two days. The vehicle was towed to a service center, who had difficulty determining the cause. The service center suggested transferring the vehicle to an authorized GM dealership. Similar incidents have been reported by other owners on this website. This should be investigated immediately.
Buick Lacrosse 2015
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-06-28
- Components: POWER TRAIN
- Summary: The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.
Latest 5 recalls Buick Lacrosse
The National Highway Traffic Safety Administration (NHTSA) has issued 50 recalls for different components of the Buick Lacrosse.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Buick Lacrosse 2011
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2013
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2012
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2010
- Report Received Date: 2021-12-22
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Model: Buick Lacrosse 2013
- Report Received Date: 2021-08-12
- Manufacturer: General Motors, LLC
- Components: SUSPENSION:REAR
- Summary: General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
- Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212330130.
Latest negative Buick Lacrosse car reviews
Latest positive Buick Lacrosse car reviews
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Vehicle year: 2009
I drive quite a bit, having covered 5600 miles in the past month and a half. I'm really pleased with the gas mileage, which is great for a car of this size - averaging 26.4 mpg in the city and on the highway. On a straight highway with no air conditioning, I managed to get 29.9 mpg over several hundred miles, even through hilly terrain. Overall, I'm really enjoying the ride!
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Vehicle year: 2013
I purchased a 2013 Lacrosse in August and have been extremely satisfied with it. The car comes with E-Assist, a 4-cylinder engine, and typically gets 20 to 21 miles per gallon in the city and 38 to 40 miles per gallon on the highway. It has ample power and the hybrid provides an extra boost in horsepower when needed. As someone who is 6 ft 3, I have plenty of room in the front and back seats. The car is very quiet and has a solid build. I opted for the model with leather interior, heads up display, heated seats, and the warning system on the mirrors that alerts you if a car is in your blind spot. Overall, this is a high-quality automobile and Buick has done an excellent job. I would definitely purchase this car again.
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Vehicle year: 2012
Safety assurance comes standard with a full roll cage, making this one of the last cars that GM made with such high safety standards. Although it may be rough on fuel when you put the pedal to the metal, it more than makes up for it with its spacious passenger and cargo areas. The LaCrosse's heated leather interior is the best part, complete with accenting lights from front to rear, premium sound, Bluetooth, USB flash, OnStar, and all the other bells and whistles. Even those who aren't fans of Buick can't help but love it!
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Vehicle year: 2019
I really love this car overall! Although it's a front-wheel drive, the front sits quite low, which can be a bit of a concern when parking near taller curbs. The headroom is a bit low and the seats sit low too, so you have to watch your head when getting in and out of the car (I'm 5'6). However, the built-in rearview camera is a lifesaver, especially with the shape of the rear window and the incline of the rear end. I was a bit disappointed that there's no CD player, but if you can learn to use the electronic transmission shifter, then you can definitely learn how to use USB cords and Bluetooth to play music from your phone. The engine is fantastic, and I absolutely love all the bells and whistles, including the pretty moon-light ambient lighting throughout the vehicle when the park/headlights are activated.
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Vehicle year: 2014
I replaced my large Cadillac with the LaCrosse. Although I missed the leg room and extra smooth drive for a while, the difference in cost was worth it. This car has had only one repair, which was fully covered by warranty - a worn wheel bearing. Otherwise, it has been just about flawless. In fact, it has been better than my Cadillac!
Are you having problems with your Buick Lacrosse?
Evan Hermann 2025-03-26
Vehicle year: 2009
This is my 4th Buick and I absolutely love the new design! My son even commented that it doesn't look like an old person's car like the ones in the past. When I purchased the car, it had 20,000 miles on it. Unfortunately, I've been experiencing a vibration problem and even had the tires balanced, but it didn't help. I contacted the dealership and they suggested new tires, but I don't think that's the issue. My old Century and LeSabre actually rode better than this one, even with 185,000 miles on them. Additionally, I've noticed that the driver's seat is unsupportive and has some give. Overall, I'm still happy with my purchase and hope to resolve these issues soon.
Forrest Feil 2025-03-25
Vehicle year: 2009
The cloth interior of the car holds lint that is impossible to vacuum. Additionally, the rotors warped after only 10,000 miles, which required expensive brakes and rotors to fix. There were also some problems with the transmission clunking into drive, which took some time to get fixed. Unfortunately, the passenger locks stopped working after 50,000 miles. While the gas mileage was great at first, it now gets no more than 20mpg on the highway and 16mpg in town. Although the car was supposed to come equipped with a radio that tells the name of the song, it does not. Lastly, the tire pressure gauge kept going off and the interior light on the gear shifter went out after only 10,000 miles. Occasionally, the door seal leaks. Despite these issues, I hope this information helps you make an informed decision.
Deangelo Schaefer 2025-03-20
Vehicle year: 2011
I have a V6 with 18 inch wheels and have driven 4500 miles in this car. Although it is beautiful, I have noticed a constant vibration through the seats which causes my pants legs to visibly move. Unfortunately, it has been back to the dealer twice, once for balancing which did not help and once for force balancing with one of the tires being replaced. However, the ride has not improved and the vibration is so noticeable that I cannot enjoy anything about this car. Interestingly, I have driven the same roads in a Toyota Solara and Hyundai Sonata, both of which have far superior rides. I am disappointed with the car and will not be returning to GM. I wish I had paid the extra money to buy the Avalon.
Aron Hackett 2025-03-13
Vehicle year: 2018
I recently test drove the Lacrosse for a weekend and while the car has many positive attributes, there were a few major issues that kept me from buying it. Let's start with the good: The engine and transmission are a dream and provide smooth, quick, fuel efficient operation. The engine has strong acceleration and utilizes cylinder deactivation on the highway. I achieved an incredible 31 mpg highway which is very good for this size of car. The 8-speed transmission is the best I have ever driven and unlike other 8-speeds, it doesn't hunt back and forth for the right gear. It shifts so imperceptibly, there were many times I had no idea what gear I was in. Lastly, you can order Adaptive Cruise with an 18The latch mechanism attached to the back trunk wall was stationary and exposed. It was covered in grease and appeared to be locked in the closed position, preventing it from engaging with the seat back. Despite my best efforts, I couldn't figure out how to release it. Upon further inspection, I noticed that there was some white polyester foam stuffed behind the trunk wall and the seat back that seemed to be coming loose. I wasn't sure where the foam was supposed to go or what its purpose was. Unfortunately, on the morning I was supposed to return the car, the battery died and I had to charge it. To make matters worse, an error light came on indicating a transmission problem. Considering the car cost over $43,000 and had only 700 miles on it, I was disappointed to encounter these issues. In contrast, my 15' Impala was perfect and trouble-free throughout my 24-month lease. The Impala had wide, supportive, and comfortable seats, and the car was quiet with great build quality and materials. Although I wish I could have taken the advanced engine and transmission from the new car, I ended up purchasing the 2017 model. One downside of the Impala (Hello GM!) is that I had to opt for 20
Geovanni Adams 2025-03-09
Vehicle year: 2013
I purchased this car in January of this year. The handling is great and the 3.6 engine performs very well. The AWD system works as it should and I average about 22 mpg, with a best of 27 mpg on a trip. However, the trunk is quite small and the brakes do not perform well in certain weather conditions. I had to accelerate hard in reverse to get the brakes to release, and even after a brake service from the Buick dealer (which they did for free), the brakes continue to squeal almost continually. I did contact Buick about this issue, but they pushed it back on the dealer. Despite this, I am grateful that I also purchased an Accord for my child to drive, as she loves it. Overall, I am disappointed with the lack of response to this serious issue, but I remain hopeful that it can be resolved in the future.