Buick Regal tourx problems

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The Buick Regal is a line of mid-size cars marketed by Buick since 1973. For nearly its entire production, the Regal has served as the premium mid-size/intermediate offering of the Buick product range. Introduced as a submodel of the Buick Century, the model line is currently in its sixth generation. From the 1970s to the 1990s, the Regal served as the Buick counterpart of the Pontiac Grand Prix and Oldsmobile Cutlass Supreme.

Originally introduced as a personal luxury coupe, the Regal was later expanded to a full model line. To showcase its success in NASCAR racing, from 1982 to 1987, Buick introduced the Buick Regal Grand National, Regal T-Type, and the limited-production Buick GNX. During the 1990s, while the four-door sedan superseded the two-door coupe entirely, forced-induction engines made their return, with superchargers replacing turbochargers.

For 1999, the Buick Regal inaugurated the sale of GM vehicles in the Chinese market, with the 1997 design lasting through 2008. Following the 2004 model year, Buick retired the nameplate in North America, with the Regal replaced by the Buick LaCrosse.

For 2008, Opel introduced the Opel Insignia as its largest sedan, with Buick rebranding the model line as the Regal for the Chinese market. For 2011, GM reintroduced the Regal to North America, rebranding the Insignia sedan for North America. For 2018, Buick introduced the second-generation Opel Insignia, sourcing all production from Germany; alongside a first-ever liftback sedan, the Regal TourX was the first Buick station wagon in 22 years.

After 2020, as the division shifted away from car model lines, Buick ended sales of the Regal in North America.

photo of Buick Regal tourx car production

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Buick Regal tourx model years

buick regal tourx 2020 photo
Regal tourx 2020
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30

3.8
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buick regal tourx 2018 photo
Regal tourx 2018
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21

3.9
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Common Buick Regal tourx problems

The Buick Regal TourX has been reported to have several common problems by its owners. These issues span across different model years and are related to various aspects of the car.

  • Air Conditioner Hose: A faulty air conditioner hose was reported in the 2019 Regal TourX, indicating potential issues with the car's cooling system.
  • Engine Light: The "service engine soon" light has been reported to turn on in the 2018 Regal TourX, suggesting possible engine problems or malfunctions.
  • Roadside Tire Repair: Issues with roadside tire repair have been reported in the 2018 Regal TourX, which may point to problems with the car's tires or wheels.
  • Interior and HVAC Problems: Complaints about the interior and HVAC system have also been reported. For instance, the power distribution module needed to be replaced in a 2018 Regal TourX, and some owners have expressed dissatisfaction with the car's interior quality.

It is important to note that these issues do not necessarily affect every Buick Regal TourX and may vary depending on the specific model year and individual vehicle. However, potential buyers should be aware of these common problems and consider them when making a purchasing decision.

Buick Regal tourx

Why was the Buick Regal TourX discontinued?

However, almost everyone agrees that the market shifting to more SUV-heavy demand had the greatest impact on the Regal's discontinuation. In 2019, Buick reported that SUVs accounted for 90% of sales.

What is the ride quality of the Buick Regal TourX?

Comfort is a Buick specialty, and the TourX is no different. But this isn't a Buick boat ride of yesteryear. It is a buttoned-down and quiet ride that, despite the TourX's impressive handling capability, still delivers trademark Buick ride comfort. But there's a bit more wind noise than we'd expect.

Is the Buick Regal a reliable car?

According to carparts.com, the Buick Regal is generally reliable, like many midsize sedans. Out of 34 rated sedans, the Buick Regal is ranked 13th for reliability. In other words, it's about as reliable on average as many other sedans of its type.

How many miles per gallon does a Buick Regal TourX get?

21/29 mpg city/highway

According to EPA estimates, the 2020 Buick Regal TourX achieves mileage of 21/29 mpg city/highway. That makes it a less fuel-efficient choice than competing models such as the Outback (up to 26/33 mpg) and the Volvo V60 (23/34 mpg).

Percentage distribution of complaints by Buick Regal tourx years

We have researched Buick problems and analysed all the complaints filed against Buick Regal tourx cars and compiled the top 2 most problematic Buick Regal tourx model years:

Below you can see the percentage distribution of known problems by Buick Regal tourx model years.

Distribution of the number of complaints by Buick Regal tourx years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Buick Regal tourx car problems categorized by type of issue

After analysing all complaints related to Buick Regal tourx , it was concluded that the most common issues with these cars are:

  • Back over prevention problems
  • Electrical system problems
  • Unknown or other problems
  • Service brakes problems
  • Engine problems

The graph below shows statistics for all Buick Regal tourx vehicle components and the number of complaints received.

The NHTSA has received 13 complaints about various vehicle components related to the Buick Regal tourx . Below are the 25 most recent complaints reported for Buick Regal tourx vehicles.

List of Buick Regal tourx complaints

Buick Regal tourx 2018
  • Date Of Incident: 2024-07-28
  • Date Complaint: 2024-07-31
  • VIN: W04GV8SX8J1
  • Components: LANE DEPARTURE,BACK OVER PREVENTION
  • Summary: Rear camera and cross traffic warning system malfunctions randomly, working less than half the time. When the vehicle is put in reverse the system and camera often do not work and issue a notice that it needs serviced. On several occasions it did not warn me of a person behind my vehicle or another vehicle behind me. I have avoided accidents but the system is not working. I have been reading about it and it is common among this vehicle, many complaining that this is the worst rear collision camera on a car. The screen is just black, sometimes with grid lines and sometimes without. On the rare occasion the camera turns on the grid lines often disappear although they are not turned off.
Buick Regal tourx 2018
  • Date Of Incident: 2024-02-01
  • Date Complaint: 2024-02-14
  • VIN: W04GU8SX5J1
  • Components: ELECTRICAL SYSTEM
  • Summary: Shift to park message in DIC along with audible warning, even though car in park. Will not allow you to lock car, will run down battery. Have to play with shifter to stop. Eventually couldn't get it to stop. Per dealer "Possible intermittent failure of the park switch in transmission shift control. Need to replace transmission shift control assembly." Car out of warranty, cost was $726.21. Dealer said this was an updated part.
Buick Regal tourx 2020
  • Date Of Incident: 2020-09-01
  • Date Complaint: 2024-01-28
  • VIN: W04GV8SX8L1
  • Components: BACK OVER PREVENTION
  • Summary: Ever since we purchased the vehicle new in 2020 we had an issue with intermittent mulfunction of the parking and cross traffic alerts indicators. The backup camera screen often fails to indicate whether there is cross traffic and from which side. The issue is present about 8/10 times. While the vehicle was under warranty we took it multiple times to two GM dealerships. Technicians updated the vehicle software but the issue remained. It is now going on 4th year that we don't know whether a parking sensor is beeping from our angled driveway or if there is a vehicle approaching from either (and which side!?) of our street, rendering these optional safety feature unreliable. In addition to documenting the issue when visiting the dealerships I also extensively documented the issue as it occurred by photographing the alert system and milage odometer in the same photo frame. One such recent photo is attached. There is a vehicle approaching but the visual indicator is absent. Despite more than ample patience with GM the company inaction on this safety problem remains.
Buick Regal tourx 2018
  • Date Of Incident: 2022-10-04
  • Date Complaint: 2023-06-27
  • VIN: W04GV8SX0J1
  • Components: UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
  • Summary: RECALL NOT COMPLETED? The previous GM Buick Dealership I went to, appears they will not or can not confirm that the Buick June, 2022 Recall (Braking issue) work was done in October, 2022 at Key Chevrolet Buick GM in South Burlington, VT. I have contacted both the Dealership and Manufacturer (Buick) current Case # 9-10190079245 twice and Buick (Corporate) is trying to contact the Key GM Buick Dealership to confirm the Recall work has been done and if done, then remove the still pending Recall notice that is still showing the Recall still needs to be done.
Buick Regal tourx 2020
  • Date Of Incident: 2022-12-17
  • Date Complaint: 2023-02-25
  • VIN: W04GV8SX9L1
  • Components: SEAT BELTS
  • Summary: We were Christmas shopping driving down city streets when we heard a loud popping sound. When we pulled over to see what it was, the front passenger’s side seat belt buckle release no longer worked but the seat belt came out without resistance. It has not worked since. The dealer has confirmed the issue but says the part is back ordered without estimated delivery date. By the way, I have looked for parts in junkyards. I have found junk yards with TourXes but not this part as it has already been sold. I have the part if you want to inspect it.
Buick Regal tourx 2018
  • Date Of Incident: 2022-11-15
  • Date Complaint: 2022-11-17
  • VIN: W04GU8SX7J1
  • Components: POWER TRAIN,ENGINE
  • Summary: @ 40,000 miles The Buick Regal Tour X is making a loud humming noise from shifting gears from the transmission and a noise near the engine, when slowing down to 5 mph, loud humming noise can be heard. I took the car to GM service department and the mechanic told me he couldn't find anything wrong. I told him Yet, Yet?? I want to be proactive on this transmission issue.
Buick Regal tourx 2018
  • Date Of Incident: 2022-08-20
  • Date Complaint: 2022-10-11
  • VIN: W04GU8SX2J1
  • Components: SERVICE BRAKES, HYDRAULIC
  • Summary: The contact owned a 2018 Buick Regal Tourx. The contact stated while his daughter was driving approximately 55 MPH and under wet misty road conditions, she saw that the vehicle ahead had stopped, she depressed the brake pedal in a panic stop. The vehicle did not stop and crashed into the rear of the other vehicle. The contact stated that his daughter did not notice any warning lights being illuminated. The vehicle had extensive damage to the hood, which had crumbled, the front grill, and the engine compartment. The driver's side air bag had deployed. The contact stated that the other vehicle was a pick-up truck and drove away from the scene. The police arrived on the scene and filed a report. The contact reported that there were no injuries. The vehicle was towed to an impound lot. The contact's insurance provider had declared the vehicle a total loss. The contact stated that he received a recall notice from the manufacturer for NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) two days after the crash. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.
Buick Regal tourx 2018
  • Date Of Incident: 2022-09-09
  • Date Complaint: 2022-09-16
  • VIN: W04GV8SX6J1
  • Components: POWER TRAIN
  • Summary: The contact owns a 2018 Buick Regal TourX. The contact stated that the driveline rear differential unit was leaking fluid onto the garage floor. The vehicle was taken to the dealer, and the dealer replaced the rear differential pinion seal. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,483.
Buick Regal tourx 2018
  • Date Of Incident: 2018-08-27
  • Date Complaint: 2021-08-24
  • VIN: W04GV8SX9J1
  • Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
  • Summary: The backup grid randomly disappears on the rear view camera when the vehicle is in reverse. This happens at least 1-2 times every trip, and sometimes as often as every other time I put the transmission in reverse.
Buick Regal tourx 2018
  • Date Of Incident: 2019-04-29
  • Date Complaint: 2020-09-22
  • VIN: W04GU8SX7J1
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: WHEN AUTO START/STOP TURNS ON THE AUX PUMP THAT PUMPS COOLANT INTO THE CABIN TO CONTINUE TO HEAT MAKES THE MOST ANNOYING SOUND IN THE WORLD. GM STATES THAT IT'S NORMAL BUT, UNDER NORMAL OPERATION YOU CAN BARELY HEAR THE PUMP. WHEN IT MALFUNCTIONS YOU CAN HEAR IT DOWN THE BLOCK. BUT SURE, THAT'S NORMAL, OF COURSE IT IS. THAT'S WHY THEY CHANGED THE DESIGN OF THE AUX PUMP FOR 2020 BUT WON'T ADMIT FAULT. GM REFUSING TO CHANGE THE AUX PUMP, I HAD TO BUY IT AND DO THE WORK MYSELF. BUICK WARRANTY IS USELESS.
Buick Regal tourx 2018
  • Date Of Incident: 2020-09-17
  • Date Complaint: 2020-09-22
  • VIN: W04GU8SX7J1
  • Components: STRUCTURE
  • Summary: SIDE SKIRTS ON THE CAR ARE HELD BY DOUBLE SIDED TAPE. THE TAPE HAS BEEN REAPPLIED BY THE DEALERSHIP TWICE ALREADY AND THEY'RE STILL LETTING GO. WHY WOULD A CAR MANUFACTURER TAPE ON THEIR MOLDINGS AND NOT EVEN PUT ON A CLIP?
Buick Regal tourx 2018
  • Date Of Incident: 2019-11-06
  • Date Complaint: 2019-12-11
  • VIN: W04GV8SX2J1
  • Components: WHEELS
  • Summary: I OWN A 2018 BUICK REGAL TOURX ESSENCE THAT IS OUTFITTED WITH CONTINENTAL PRO CONTACT TX P235/50R18 TIRES. ON 11/6/2019, I FOUND THAT THE FRONT RIGHT (PASSENGER) SIDE TIRE HAD LITERALLY BLOWN OUT AFTER SITTING OVERNIGHT THE GARAGE. IT LOOKED LIKE TIRE HAD EXPLODED. MILEAGE WAS 7357 AT THE TIME. I AM 85 YEARS OLD AND I AM THANKFUL THAT THIS DID NOT OCCUR WHILE DRIVING AT A HIGH SPEED. CAR WAS PICKED UP AND REPAIRED BY THE ORIGINAL DEALER.
Buick Regal tourx 2018
  • Date Of Incident: 2018-09-29
  • Date Complaint: 2019-02-01
  • VIN: W04GV8SXXJ1
  • Components: UNKNOWN OR OTHER
  • Summary: THE BACKUP CAMERA DISPLAY DOES NOT WORK PROPERLY. WHEN THE VEHICLE IS IN REVERSE, THE BACKUP GRID LINES DO NOT APPEARS AND THE WARNING TO DON'T APPEAR (ON THE DISPLAY). EFFECTIVELY IT JUST ACTS AS A CAMERA. THIS HAPPENS 80% OF THE TIME THAT I AM IN REVERSE. THIS HAS BEEN AN ISSUE SINCE THE DATE I PURCHASED THE CAR (9.29.18).

Latest negative Buick Regal tourx car reviews

  1. Grover Hettinger 2024-10-02

    Vehicle year: 2020

    I had the pleasure of driving the Opel Tourx in Europe as my company car for several months and was thoroughly impressed with its quality, performance, and quietness. When I learned that it would be available in the US, I eagerly ordered one with every option. Unfortunately, upon receiving the car, I experienced some issues such as a loose door panel, a tailgate sensor hanging down, and a noisy cabin. However, the dealership was quick to address these issues and had the car for a week to correct them. Although the cabin noise level was still not to my liking, the dealership and Buick customer service assured me that it was within the normal range. While I ultimately decided to purchase a different vehicle with a quieter cabin, I appreciate the efforts of the dealership to address my concerns. I have no doubt that GM is committed to producing high-quality vehicles and I wish them all the best in their future endeavors.

  2. Terence Kris 2024-10-02

    Vehicle year: 2020

    There is a known issue with the 8 Speed transmission, which has resulted in a class action lawsuit. Despite having less than 4000 miles on my car, I have experienced slipping and difficulty shifting between gears. I reported the issue to the dealer a month ago, but unfortunately, the problem has persisted and even worsened. As a result, I do not feel safe driving this car and would not recommend it to others. Thank you for your attention to this matter.

  3. Kristian Wehner 2024-09-28

    Vehicle year: 2018

    I had the pleasure of driving the Opel Tourx in Europe as my company car for several months and was thoroughly impressed with its quality, performance, and quietness. When I learned that it would be available in the US, I eagerly ordered one with every option. Unfortunately, upon receiving the car, I experienced some issues such as a loose door panel, a tailgate sensor hanging down, and a noisy cabin. However, the dealership was quick to address these issues and had the car for a week to correct them. Although the cabin noise level was still not to my liking, the dealership and Buick customer service assured me that it was within the normal range. While I ultimately decided to purchase a different vehicle with a quieter cabin, I appreciate the efforts of the dealership to address my concerns. I have no doubt that GM is committed to producing high-quality vehicles and I wish them all the best in their future endeavors.

  4. Loy Willms 2024-06-04

    Vehicle year: 2020

    I didn't have much time to determine if this car was worth the investment. Unfortunately, I had an accident and discovered that GM has discontinued the vehicle. The parts required to repair the car are not available since GM has not developed the parts supply and is not willing to do a separate run. This means that the car cannot legally be driven, so I'm stuck with paying hundreds in a car payment without being able to drive it or risking my credit by letting it be repossessed. It's a frustrating situation, but I'm hopeful that it will be resolved soon. UPDATE: Buick finally came up with the parts and my repaired Buick was returned to me in mid-Dec, 5 months after bringing it to the body shop. I still haven't had the chance to drive it much due to COVID-19 crisis issues, but it seems like a nice car. I reserve judgment until I have an opportunity to operate it regularly for a while. At the moment, I dislike that it does not run well on regular gas. They should be more overt with the 'runs better on high-octane fuel' warning vs hiding it in small print in the owners manual. However, I do appreciate the performance when I DO use high-octane fuel. UPDATE Oct 2020: I went on 2 long trips (3000 mi round trip) and planning a 3rd. Gas mileage is not great and premium fuel is pricey, but the performance and comfort were good. The car has solid storage capacity for 2 persons with 10 day's of luggage each. I had another problem with parts availability when a side window was broken and it took 2 weeks to get a replacement, though part of that was Safelite's fault. The electronics are good, but there are too many re-boots requiring a stop, turn off, and turn car back on. It can be frustrating if traveling. UPDATE 4/26/2021: Approaching 30K miles. No changes. Overall, the car is comfortable, but the cost of premium fuel is rising. The turbo charged engine provides very good performance (while using premium fuel). The problem with electronics is not as evident when traveling locally. The car has good storage capacity and no out of the ordinary maintenance issues.

  5. Tyreek Fay 2024-03-28

    Vehicle year: 2020

    At 795 miles, the service engine soon light came on. The dealership was unable to locate the vacuum leak and reset the computer. At 1135 miles, the light came on again. The dealership was able to locate the leak and replace the necessary part. Unfortunately, at 1350 miles, the light came on again. I will be taking it back today and expressing my concerns to the management. It is disappointing that the car has been experiencing these issues, but I am hopeful that the dealership will be able to resolve them soon.

Latest positive Buick Regal tourx car reviews

  1. Ethel Bayer 2025-02-20

    Vehicle year: 2018

    The Buick TourX is a joy to drive, with excellent handling and acceleration that will meet most drivers' needs. It also boasts impressive safety features, including a rear camera and parking assists that make parking a breeze. The spacious back seat comfortably accommodates two adults and can even fit three for short trips. With the rear seats down, the TourX has plenty of cargo space, making it perfect for long trips or hauling large items. I have personally driven almost 9000 miles in this car and couldn't be happier with my decision. While the interior finish may not be as luxurious as some other cars, the TourX more than makes up for it with its safety features, quiet ride, and ample space. It even outperforms my previous Acura TSX Sportwagon in some areas, such as safety features and back seat and cargo space. The only downside is the lack of a spare tire, but this is a minor inconvenience compared to all the other great features of this car.

  2. Chadrick West 2025-01-22

    Vehicle year: 2020

    The TourX is exactly what you're looking for! It's a European-based AWD wagon that offers excellent value, great styling, a strong engine, very good MPG, a smooth transmission, a big interior, a quiet ride, excellent handling, and lots of features. You've owned several other cars in the past, including an Audi Allroad (unreliable), several Subarus (mundane and common), and two Lincoln SUVs (OK but still not as nice overall as the TourX). I'm glad to hear that the local Buick dealer provided exemplary service during your purchase. It's unfortunate that the TourX lacks ventilated (cooled) seats, has limited interior (front row) storage, and doesn't allow you to turn off the 'automatic engine stop/start', but it's great to hear that you still love the car after 16,500 miles! It's a shame that Buick has discontinued this model, as it seems like a big mistake in your view!

  3. Janick Conroy 2025-01-13

    Vehicle year: 2020

    Great to hear that you are enjoying your new car! It sounds like it has a lot of great features, such as excellent handling, steering, brakes, and ride comfort. The engine and transmission are also smooth and quiet, and the optional LED headlights are fantastic for lighting up the road at night. Plus, it's wonderful that you were able to get such a great deal on the car with the standard 4 year bumper to bumper warranty. However, it's a shame that the upgraded stereo package means there's no spare tire or jack, and that the infotainment system can be a bit finicky with CarPlay. Additionally, it would be nice if heated seats were a standard feature, especially for a car with a $37,000 list price. Nonetheless, the $10,000 off list price definitely helps make up for any shortcomings. Thanks for sharing your thoughts on the car!

  4. Imani Kautzer 2025-01-05

    Vehicle year: 2018

    Great to hear that you are enjoying your new car! It sounds like it has a lot of great features, such as excellent handling, steering, brakes, and ride comfort. The engine and transmission are also smooth and quiet, and the optional LED headlights are fantastic for lighting up the road at night. Plus, it's wonderful that you were able to get such a great deal on the car with the standard 4 year bumper to bumper warranty. However, it's a shame that the upgraded stereo package means there's no spare tire or jack, and that the infotainment system can be a bit finicky with CarPlay. Additionally, it would be nice if heated seats were a standard feature, especially for a car with a $37,000 list price. Nonetheless, the $10,000 off list price definitely helps make up for any shortcomings. Happy driving!

  5. Soledad Johnston 2025-01-03

    Vehicle year: 2020

    I recently purchased a new Regal AWD and I am thoroughly impressed! The adaptive cruise control is fantastic and the cargo space is incredibly spacious. What impresses me the most is the great gas mileage, especially since I drive 50 miles a day. I have previously owned a 2.0 turbo and have always loved its performance and handling ability. Overall, I have nothing but good things to say about this car. When comparing the price and gas mileage to other SUVs on the market, it's clear that this car is a great value. Plus, it's not your grandfather's wagon! Thank you for considering this fantastic auto.

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