Nissan Quest problems

The Nissan Quest is a minivan manufactured and marketed by Nissan for model years 1993–2017 over four generations.
The first two generations (internally designated V40 and V41) of the Quest were short-wheelbase models co-developed and manufactured with Ford, aside its badge engineered Mercury Villager. For model year 2004 and the third generation (V42), Nissan ended its joint venture with Ford, manufacturing the Quest on its own. For model year 2011, the fourth generation (RE52) became a widened variant of the Nissan Elgrand minivan and was now manufactured in Japan. For the preceding generations, the Quest loosely shared its chassis and powertrain with the Nissan Maxima.
Following the decline of minivan sales in North America, Nissan ended sales of the Quest after the 2017 model year.
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Nissan Quest model years
Common Nissan Quest problems
The Nissan Quest, a popular minivan produced from 1993 to 2017, has been known to have several issues based on complaints from owners. Here are some of the most common problems with the Nissan Quest:
- Airbag deployment system: Some Nissan Quest models had struggles with the airbag deployment system due to a faulty airbag module and bad passenger seat occupancy sensors. This issue led to improper airbag deployment, which could be dangerous during accidents.
- Transmission problems: Many Nissan Quest drivers consider transmission-related problems the worst thing that can happen to their minivan. The Quest can develop various issues like hesitation when shifting gears, rough transition during a shift, abrupt deceleration, reduced acceleration, and transmission failure. Replacing faulty Nissan Quest transmission parts can be costly, and drivers have reported the problem persisting or returning despite costly repairs.
- Rattling noises: Of all the engine problems that a Nissan Quest can develop, rattling noises are considered the worst of the lot. These unpleasant noises are often caused by worn-out timing chains, timing chain guides, or timing chain tensioners. While the engine can sometimes still run fine despite the background rattling, it can potentially get damaged.
- Brake problems: Nissan Quest brakes are generally reliable, but some brake problems can show up fairly often in certain model years. These issues can include brake pedal pulsation, brake noise, and reduced brake performance.
- Interior accessories: Some Nissan Quest owners have reported issues with general interior accessories, such as power windows, power seats, and climate control systems not functioning properly.
These issues have been reported more frequently in certain model years, such as 2004 and 2007, which are considered the worst Nissan Quest years to avoid due to their higher frequency of problems and higher repair costs.
Do Nissan quests have transmission problems?
Common problems of the Nissan Quest include transmission troubles, engine problems, and brake problems.
Is the Nissan Quest a reliable car?
The Nissan Quest Reliability Rating is 3.5 out of 5.0, which ranks it 5th out of 8 for minivans.
How many miles will a Nissan Quest last?
So - how long do Nissan Quests last? According to carparts.com, a typical Nissan Quest will last around 200,000 miles.
What years are best for Nissan Quest?
Here's an overview of the most reliable Nissan Quest years.
- 2001.
- 2002.
- 2008.
- 2009.
- 2013.
- 2014.
- 2015.
- 2016.
Percentage distribution of complaints by Nissan Quest years
We have researched Nissan problems and analysed all the complaints filed against Nissan Quest cars and compiled the top 5 most problematic Nissan Quest model years:
Below you can see the percentage distribution of known problems by Nissan Quest model years.
Distribution of the number of complaints by Nissan Quest years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Nissan Quest car problems categorized by type of issue
After analysing all complaints related to Nissan Quest , it was concluded that the most common issues with these cars are:
- Engine and engine cooling problems
- Electrical system problems
- Power train problems
- Structure problems
- Fuel system problems
The graph below shows statistics for all Nissan Quest vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Quest model years
A total of 98 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Quest model years
There were a total of 60 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Quest model years
There were a total of 131 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Quest model years
There were a total of 13 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 2252 complaints about various vehicle components related to the Nissan Quest . Below are the 25 most recent complaints reported for Nissan Quest vehicles.
Latest 25 complaints
Nissan Quest 2012
- Date Of Incident: 2023-05-15
- Date Complaint: 2024-06-10
- VIN: JN8AE2KP2C9
- Components: POWER TRAIN
- Summary: The CVT transmission on this vehicle has failed. The vehicle is jerking and and stalls while driving. If I'm at a light stopped and the light changes to go, the vehicle won't move unless I put my foot all the way down on the accelerator then it Jenks and starts to move. I took it to Sheridan Nissan in Delaware, and they told me this has been the issue with the CVT transmission and I need to just get rid of the van. To get a new one put in is over $7000 with just a 12 Mos12,000 miles warranty and they say it may go out again. I was told by another dealership that Nissan new about this problem, but won't fix it. I've noticed that they have replaced CVT transmissions in other Nissan vehicles and other years, but seem to skip the 2012 Nissan Quest. The engine light came on after it started jerking and I had it towed to Nissan and then they told me that the transmission is slipping. They told me I could drive it home, but to "get rid of it because it doesn't have much life left." Please make Nissan recall these transmissions like they did others. If they are all CVT transmissions, why are some being fixed and others being ignored? Please help.
Nissan Quest 2012
- Date Of Incident: 2024-05-22
- Date Complaint: 2024-05-22
- VIN: JN8AE2KP4C9
- Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Have fixed myself Ac compressor kit about 97,051miles on [XXX], maf sensor, two vvt solenoids having driven it 20,000 miles in five years trying to rid light. Nov 2019 purchased at 94,719 miles. Roberts nissan of manchester, tn checked and serviced on [XXX] at 95,186 milles in excellent condition. Light will not stay off for power train system, cam timing bank, timing chains, vct camshaft timing vct, power supply circuit. Nissan did replace recall ABS actuator. Had checked Cookeville Nissan [XXX] light on and they turned off saying it checked ok after a cold start for $230. It is loud now at 114,998 miles! This auto must have defective parts since Gateway has serviced it regularly. I am concerned about driving. Talked to consumer affairs of Nissan and was told it was over 65,000 miles and not valid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nissan Quest 2016
- Date Of Incident: 2023-11-05
- Date Complaint: 2024-04-13
- VIN: JN8AE2KP2G9
- Components: POWER TRAIN
- Summary: Car need transmission replaced - there is no warning on car that transmission is having major issues (ie no check engine light). My car shakes on turning this has been on going since I purchased the car in 2017. In late 2023 the car did not have as much pick up power like it used to and had a whining noise once you drive for a while (without the power it used to). There were no check engine light warning to date. On 1/12/24 I used auto zone engine diagnostic and following error codes came up - P17FO - CVT JUDDER P17F2 -JUDDER T/C inspection Diagnostic at AAMCO ON 3/25/24 show additional issues that don’t show any warning signs eg check engine light PER AAMCO additional issues: Engine missing cylinder 3,4; and cylinder 1 is misfiring. Transmission juddering around 2nd gear, chain slipping under pressure…transmission having internal mechanical failure. I am not sure if these issues are serious enough to show as check engine. If they should I don’t know why my car check engine light is not on?
Nissan Quest 2017
- Date Of Incident: 2023-12-23
- Date Complaint: 2024-03-09
- VIN: JN8AE2KP9H9
- Components: POWER TRAIN
- Summary: Driving our van out of town, we started having problems with the transmission 2 hours into our drive. We have never had problems out of the transmission. When we accelerate from a stop it would give a shutter and sometimes a pop. It was very dangerous turning into the traffic as it was shuttering you loose power and could get hit. When we stopped at a store where i could check things out at turning the van off. When we started the vehicle it would not go into forward or reverse. We had it towed and had to pay over $4500 to replace the transmission with a new one. The mechanic said they get these all the time because it has a cvt transmission and they are no good. The replaced and refunded a lot of people that had different makes and model. I don’t understand why they don’t on a Nissan Quest . Nissan knows this is a problem. We had our entire family in the van and could have gotten hurt or killed. Nissan needs to do the right thing here and reimburse or replace them.
Nissan Quest 2017
- Date Of Incident: 2023-11-02
- Date Complaint: 2024-01-03
- VIN: JN8AE2KP4H9
- Components: AIR BAGS
- Summary: Air bag light went off beginning of Nov 2023. Took to the dealership, they diagnosed the air bag module and harness as bad. Paid $2k to replace that, took 2 days for part to arrive. Fast forward, mid December 2023, air bag light on again. Take back to dealership and now the passenger side air bag has failed and needs to be replaced. $3k estimated to replace. Many Nissan vehicles (much later year models) have passenger side air bag recalls. This should be under recall as well as the module.
Nissan Quest 2009
- Date Of Incident: 2023-08-25
- Date Complaint: 2023-12-20
- Number Of Injuries: 1
- Crash: 1
- Fire: 1
- VIN: 5N1BV28U69N
- Components: AIR BAGS
- Summary: The contact owned a 2009 Nissan Quest. The contact stated while driving 40 MPH, she did not notice that the traffic light had turned red and continued driving. Another oncoming vehicle made a left turn in front of her. The contact stated that she swerved and the front end of the vehicle hit a pole. The contact saw smoke coming from underneath the hood. The air bags failed to deploy. The contact hit her chest against the steering wheel. Bystanders assisted the contact out of the vehicle. The contact was transported to the local hospital. The contact was then transported to the Trauma unit of another hospital. The contact sustained a broken sternum and broken left and right ribs. The contact stated that she spent 10 days in the trauma unit, and she also received home health assistance. The vehicle was towed to a tow lot, where it was totaled. A police report was filed. The contact later received notification of NHTSA Campaign Number: 23V067000 (Air Bags) that she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Nissan Quest 2011
- Date Of Incident: 2023-08-17
- Date Complaint: 2023-10-30
- VIN: JN8AE2KP7B9
- Components: POWER TRAIN
- Summary: The contact owns a 2011 Nissan Quest. The contact stated while driving at various speeds, the vehicle started jerking and became inoperable. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty transmission. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
Nissan Quest 2008
- Date Of Incident: 2023-06-06
- Date Complaint: 2023-10-13
- VIN: 5N1BV28U18N
- Components: ENGINE AND ENGINE COOLING
- Summary: See attached document from complainant
Nissan Quest 2012
- Date Of Incident: 2023-06-13
- Date Complaint: 2023-08-23
- Number Of Injuries: 1
- Crash: 1
- VIN: JN8AE2KP0C9
- Components: SERVICE BRAKES
- Summary: The contact owed a 2012 Nissan Quest. The contact stated while shifting the vehicle into reverse, the vehicle launched forward at high speed without any warning. The contact pressed on the brake pedal, but it failed to stop the vehicle, causing the contact to loss control and drive into a ditch and crashing a tree causing the vehicle came to a complete stop. The air bags did not deploy. The contact suffered injuries to the left leg and foot and head and seek medical attention. A police report was filed. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 50,000.
Nissan Quest 2015
- Date Of Incident: 2023-04-06
- Date Complaint: 2023-08-10
- VIN: JN8AE2KP0F9
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2015 Nissan Quest. The contact stated while driving 55 MPH, the vehicle started overheating and jerking with the check engine warning light illuminated. The vehicle started smoking, and the contact pulled over on the side of the road and added coolant, but the failure continued. The vehicle was taken to an independent mechanic and the contact was informed that the radiator needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was unknown.
Nissan Quest 2016
- Date Of Incident: 2023-07-24
- Date Complaint: 2023-08-10
- VIN: JN8AE2KPXG9
- Components: POWER TRAIN
- Summary: Check engine light appeared without warning and car would slow down and no longer accelerate on the highway. Took to the dealership and was told it needed a new transmission with only 64,000 miles of use.
Nissan Quest 2016
- Date Of Incident: 2023-07-26
- Date Complaint: 2023-08-02
- VIN: JN8AE2KPXG9
- Components: POWER TRAIN
- Summary: The contact owns a 2016 Nissan Quest. The contact stated while driving approximately 50 MPH, the contact shifted the CVT transmission into low (L) manually. The contact stated that the vehicle began to vibrate and then began to shake the entire vehicle. The contact removed his foot from the accelerator pedal and started to tap the brakes. The contact stated that the vehicle started to shake more violently while slowing down. The contact stopped the vehicle and felt resistance from the shift lever while attempting to shift the vehicle into park (P). The contact stated that the check engine warning light momentarily illuminated, but then turned off. The contact stated that the failure was intermittent but had reoccurred without manually shifting gear. The contact had taken the vehicle to an independent mechanic who scanned the vehicle and retrieved DTC code: P17F1 (CVT Judder). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 136,022.
Nissan Quest 2011
- Date Of Incident: 2023-07-03
- Date Complaint: 2023-08-01
- VIN: JN8AE2KP1B9
- Components: POWER TRAIN
- Summary: Van became sluggish when coming to the busy intersection. When I tried to accelerate when light changed, engine light came on and van would not go over 5mph. I was almost hit. Codes were run by a mechanic. Four internal transmission codes are present. Was told that the Quest has a transmission known for these problems. We could've been killed from the vehicle not moving with traffic.
Nissan Quest 2008
- Date Of Incident: 2023-07-30
- Date Complaint: 2023-07-30
- VIN: 5N1BV28U28N
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: I was parking and barely moving with my foot in the brake when the vehicle suddenly reved up loudly. I had to depress the brake heavily to keep it from moving forward and put it in neutral. The vehicle continued to rev hard until I turned off the engine.
Nissan Quest 2016
- Date Of Incident: 2022-08-17
- Date Complaint: 2023-07-05
- VIN: JN8AE2KP4G9
- Components: SUSPENSION
- Summary: The control arms on the vehicle malfunctioned and had to be replaced. I typically lost control of steering causing the vehicle to jerk in one direction or the other. This was repaired almost a year ago. I had the vehicle serviced at a independent service center. It could have possible caused an accident had I not been able to counteract the loss of steering. I am currently experiencing this same issue again and was notified in May 2023 that the control arms have once again malfunctioned. There are no warning lights for this issue, I noticed it when the car seemed to need a front end alignment but once I took it to the shop they confirmed that the control arms had malfunctioned. I researched this issue and saw that there was a recall of these exact same parts for 2016 Nissan Quest vehicles used as emergency vehicles. I am concerned that this is some sort of on going issue, that is costing $1600 + on every repair.
Latest 5 recalls Nissan Quest
The National Highway Traffic Safety Administration (NHTSA) has issued 37 recalls for different components of the Nissan Quest.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Nissan Quest 2008
- Report Received Date: 2023-02-10
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2008-2011 Titan, Frontier, Xterra, Pathfinder, Armada, and 2008-2009 Quest vehicles. The resin emblem on the driver's air bag cover may develop cracks and detach during air bag deployment.
- Consequence: A detached emblem can become a projectile during air bag deployment, increasing the risk of injury to vehicle occupants.
- Remedy: Dealers will replace the drivers airbag cover. Owner letters were mailed December 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are PC944, PC945, and PC946.
- Model: Nissan Quest 2009
- Report Received Date: 2023-02-10
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2008-2011 Titan, Frontier, Xterra, Pathfinder, Armada, and 2008-2009 Quest vehicles. The resin emblem on the driver's air bag cover may develop cracks and detach during air bag deployment.
- Consequence: A detached emblem can become a projectile during air bag deployment, increasing the risk of injury to vehicle occupants.
- Remedy: Dealers will replace the drivers airbag cover. Owner letters were mailed December 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are PC944, PC945, and PC946.
- Model: Nissan Quest 2011
- Report Received Date: 2012-02-29
- Manufacturer: NISSAN NORTH AMERICA, INC.
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
- Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
- Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
- Model: Nissan Quest 2012
- Report Received Date: 2012-02-29
- Manufacturer: NISSAN NORTH AMERICA, INC.
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
- Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
- Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
- Model: Nissan Quest 2008
- Report Received Date: 2010-03-02
- Manufacturer: NISSAN NORTH AMERICA, INC.
- Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
- Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 TITAN, ARMADA, AND INFINITI QX56, AND MODEL YEAR 2008-2009 NISSAN QUEST VEHICLES. THE BRAKE PEDAL PIVOT PIN END WAS NOT SPIN-FORMED TO SPECIFICATION DURING THE MANUFACTURING PROCESS OF THE BRAKE PEDAL ASSEMBLY. THE PIVOT PIN COULD SLIDE AND CAUSE THE BRAKE PEDAL TO PARTIALLY DISENGAGE FROM THE BRAKE PEDAL BRACKET.
- Consequence: THE DRIVER WILL EXPERIENCE UNUSUAL AND NOTICEABLE LOOSENESS IN THE PEDAL AND A REDUCTION IN BRAKING FORCE INCREASING THE RISK OF A CRASH.
- Remedy: DEALERS WILL INSPECT TO SEE IF THE PIVOT PIN HAD BEEN FORMED PROPERLY AND WILL REPLACE THE BRAKE PEDAL ASSEMBLY IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Latest negative Nissan Quest car reviews
Latest positive Nissan Quest car reviews
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Vehicle year: 2016
We owned Honda Odysseys for 12 years, one of them being the top of the line Touring model. While we didn't have any major complaints, we have found that the Quest LE is even better. It's a luxurious vehicle with a superb ride, especially for a van. Despite being overlooked by many buyers, there are big discounts to be had on remaining 2013 models. This van is equipped with every gadget you could imagine. While it may have technically less cargo space than others, the seats fold flat to make cargo room without needing to be removed. The leg room in the first row is wonderful. As someone who is 6'4
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Vehicle year: 2013
After owning the 2013 Quest for 19 months, I wanted to share my review. So far, I have had no mechanical problems and the suspension is soft enough to silence Chicago potholes. All electronic and power features are working great and everything in the cabin is still tight and in its right place. The captain seats are comfy and the fabric is easy to clean. Storage is plenty for a family of four. Overall, everything works accordingly, except for fuel economy. Unfortunately, my Quest SV averages only 12-13 MPG combined. It seems the CVT is not really helping the Quest achieve its MPG claims.
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Vehicle year: 2008
Great car! I know it can be tough to decide between different types of vehicles like minivans and crossovers, but I'm really happy with my Quest. I wasn't sure about getting a minivan at first, but it's actually quite acceptable. I'm used to driving an Audi, so the quality and road noise aren't quite as nice, but the amount of room is fantastic. Plus, my kids absolutely love the van!
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Vehicle year: 2015
I also considered Honda, Toyota, and Kia models, similarly priced to my previous Chrysler T&C (which had terrible quality!). However, I ultimately chose the Nissan Quest SV due to its stylish interior and excellent driving experience. The Quest boasts a smooth ride and a powerful engine when needed. Recently, I took a trip from Ohio to Florida and back with three adults and three children, and the van performed perfectly. The only downside is the cargo space. Unlike other vans, the Quest's seats all fold forward, creating a somewhat flat loading floor but sacrificing significant height. While the Quest has a deep compartment, it is not very wide, making packing a bit of a challenge.
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Vehicle year: 1998
After 88000 original miles with one timing belt change and scheduled maintenance, it's still running great! :)
Maximilian Jacobson 2025-10-23
Vehicle year: 1999
With only 30,000 miles on it, we've had a few too many problems. One day, all the electrical items went out and we couldn't roll up the windows, move the seats or do anything electrical. However, we could still drive the car. On the positive side, the interior is the roomiest on the market. We compared it to the Honda Odyssey, the Toyota Sienna, the Mazda van (can't remember the name) and the Quest was much larger inside. We haven't had any engine problems yet (knock on wood) and the abundance of extras is nice. Overall, it's a good product, but we think we got a lemon as far as the electrical is concerned.
Jason Swaniawski 2025-10-23
Vehicle year: 2000
Hi there! I hope you're doing well. I wanted to share my experience with this van. We bought it with 45k miles on it and have put another 60k on it without any major problems. I make sure to change the oil every 5k miles and that's about it for service. The brake, shock, and tire wear have all been minimal. It starts and runs well in all weather, with the exception of a moderate lag at idle speed when the A/C compressor turns on. The MPG is fair, usually around 20-22. The seats are firm and comfortable, and the driving position/feel is more car-like than other minivans. There is a little rust beginning to show at the bottom of the sliding door panels, but the rest of the paint is good. One minor annoyance is that the latch on the passenger side sliding door window will not stay screwed in, but overall, I would still buy this van again. Let me know if you have any questions!
Gerhard Walker 2025-10-23
Vehicle year: 2004
I used to own a Nissan Quest 2004 3.5 SL with 66,556 miles on it. I loved this car until last September when it suddenly started breaking down in the middle of the beltway or stalling at red lights or stop signs. The engine would die without any warning signs. I took it to Passport Nissan of Alexandria VA for the third time yesterday because it kept stalling whenever I drove under 5mph or braked to a stop. They had previously told me twice that they had fixed the problem, but it persisted. However, I am confident that they will be able to resolve the issue soon.
Narciso Kunde 2025-10-19
Vehicle year: 2012
The car is comfortable and easy to drive, but unfortunately, we have had some mechanical issues. We have had to replace several parts, including the transmission, solenoid, ball joint, alternator, and sensors. Additionally, the air conditioning system stopped working, and the warranty did not cover the repairs due to road damage. We have also had some issues with the Bluetooth connection and the plastic on the doors. Unfortunately, the passenger door seal is leaking, causing mold inside. We have had to replace the tires frequently, which has been a challenge. Despite these issues, we plan to keep the car for another year to drive our kids to practices around their school. While we have had some problems with this Nissan/Infinity vehicle, we appreciate its comfort and ease of use. Thank you for considering our experience.
Lavon Fay 2025-10-18
Vehicle year: 2006
To put it briefly, I've owned my van for three and a half years now. Unfortunately, I've had to spend quite a bit of money on repairs. I initially spent $1500 to fix an issue with the engine, but the service department was unable to resolve the problem. When I returned the van two days later, they determined that the transmission needed to be replaced, which was an unexpected expense. Although they agreed to cover half of the cost, I was still frustrated after already spending $1500. In addition to these repairs, I've also had to replace the brakes and rotors, which cost me at least $2500 in 2009. Needless to say, I'm not very satisfied with this van.