Volvo S60 problems
The Volvo S60 is a compact executive car manufactured and marketed by Volvo since 2000.
The first generation (2000–2009) was launched in autumn of 2000 in order to replace the S70 and was based on the P2 platform. It had a similar designed estate version called Volvo V70 and a high performance engine and sports-oriented suspension version called S60 R. Styling cues were taken from the ECC concept car and the S80.
The second generation (2010–2018) was released in 2010 for the 2011 model year and has its own estate version, known as the Volvo V60.
The third generation joined the Volvo line-up in 2018 for the 2019 model year. It is built on a shortened version of the Scalable Product Architecture platform, in America's first Volvo factory in Ridgeville, South Carolina. The US became the sole global source of the S60 sedan after production in China was phased out in early 2019.
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Volvo S60 model years
Common Volvo S60 problems
The Volvo S60 is a popular luxury sedan, but like any vehicle, it can have its fair share of common problems. Here are some of the most frequently reported issues with the Volvo S60, based on complaints from owners:
- Software issues: There have been reports of software problems in the Volvo S60, particularly with the vehicle connectivity module (VCM) that sends location information to the emergency services after a collision. This issue affects cars built between 26 September 2018 and 30 October 2018, and can be fixed with a software update at any Volvo dealer.
- Loose rear suspension nuts: Some Volvo S60s built between 25 September 2018 and 1 April 2019 may have loose nuts and screws on the rear suspension. If your car is affected, contact your local dealer for a check and replacement if necessary.
- Automatic emergency braking (AEB) system: There have been reports of the AEB system not applying the brakes when it should, particularly in V60, S90, V90, XC40, XC60, and XC90 models built after 21 January 2019. A software update can fix this issue, and affected owners should have been contacted by Volvo. However, it's always a good idea to check with your local retailer for further information.
- ABS light illuminated: The ABS light may be illuminated on the dashboard, indicating a problem with the ABS control module. This is a relatively common issue on the S60, and the only solution is to replace the entire failed control module.
- Acceleration hesitation: Some Volvo S60 owners have reported hesitation when accelerating, which may be accompanied by idle engine issues and an illuminated check engine light. This problem can be caused by a failed mass airflow sensor (MAF), which will need to be replaced.
- Fuel leaks: Fuel leaks are a serious issue in the Volvo S60, particularly in models built between 2010 and 2018. These leaks can be caused by high-pressure fuel lines not being installed correctly, and can lead to a fire risk if not addressed quickly. It's important to check your high-pressure fuel lines and replace them if necessary.
- Engine seizure: Some early examples of the Volvo S60 may have an incorrectly installed radiator hose, leading to a loss of coolant and engine seizure. If you notice your engine overheating or seizing, it's important to address this issue immediately by replacing the radiator hose.
- Unusual smell inside car: An unusual smell inside the car, accompanied by an engine warning light and hesitation when accelerating, can indicate a serious problem in Volvo S60s with 2.0 ltr engines. This issue affects around 70,000 Volvos in the UK and can lead to a petrol fire if not addressed quickly.
- Exhaust system problems: There have been reports of exhaust system problems in the Volvo S60, particularly in 2.0-litre diesel models. These issues can lead to failures of the heated rear screen and the radar system, which helps cruise control to maintain a set distance from the car in front.
- Airbags not deploying correctly: There have been reports of airbags not deploying correctly during accidents in the Volvo S60. It's important to check with a Volvo dealer to make sure your car isn't affected by this issue.
In general, the Volvo S60 has a reputation for reliability, with the brand finishing in 11th place out of 31 manufacturers included in the latest reliability survey by What Car?. However, as with any vehicle, it's important to be aware of common problems and address them promptly to ensure the safety and longevity of your car.
Is the Volvo S60 a reliable car?
The 2024 Volvo S60 has a predicted reliability score of 71 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
What are the problems with a Volvo S60?
If you are having performance problems with your S60, the ETM (Electronic Throttle Module) is known to get blocked by a carbon build up. The MAF (Mass Air Flow) sensor also gets a build up. Poor engine idling, bad starting and lack of power/acceleration are all symptoms of these issues.
What are the best years for a Volvo S60?
There are several quality selections available for the Volvo S60. We recommend 2008, 2009, 2011, 2014, 2016, 2017, 2018, 2019, 2020, or 2021 versions for the best results.
How long do Volvo S60s last?
The Volvo S60 is an excellent option for a long-lasting luxury sedan due to its longevity and reliability. The Volvo S60 is a highly reliable car with a durable build that can typically last for around 200,000 miles before any major repairs are needed, as long as it is properly maintained.
Percentage distribution of complaints by Volvo S60 years
We have researched Volvo problems and analysed all the complaints filed against Volvo S60 cars and compiled the top 5 most problematic Volvo S60 model years:
Below you can see the percentage distribution of known problems by Volvo S60 model years.
Distribution of the number of complaints by Volvo S60 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Volvo S60 car problems categorized by type of issue
After analysing all complaints related to Volvo S60 , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Fuel system problems
- Gasoline problems
- Engine and engine cooling problems
The graph below shows statistics for all Volvo S60 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by S60 model years
A total of 53 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by S60 model years
There were a total of 26 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by S60 model years
There were a total of 51 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1180 complaints about various vehicle components related to the Volvo S60 . Below are the 25 most recent complaints reported for Volvo S60 vehicles.
Latest 25 complaints
Volvo S60 2016
- Date Of Incident: 2024-06-26
- Date Complaint: 2024-10-03
- VIN: YV4612UM0G2
- Components: ENGINE
- Summary: In November of 2021, I purchased my dream car, a 2016 Volvo s60 Cross Country, proud to own a vehicle from a company known for their safe and reliable vehicles. In April of 2022, a class action case ([XXX], et al., v. Volvo Car USA, LLC, Volvo Cars of North America, LLC, and Volvo Personvagnar AB) was issued against Volvo due to a KNOWN-TO-VOLVO DESIGN FLAW in their engines which could lead to engine failure. The case was settled out of court in early 2023 and Volvo issued an extended warranty for vehicles owners to take preventative measures against potential engine failure. Although my car is listed under the extended warranty, I was never sent any notice of it from Volvo. On [XXX], while driving on a highway, at speed limit, my 2016 Volvo s60 Cross Country's engine failed. I learned about the Extended Warranty from a National Highway Traffic Safety Administration Quality Bulletin (Extended Warranty P10183: I5T Oil Consumption Replace; Model Year 20132016 S60, 2015-2016 V60, V60CC and XC60, 2016 XC70, S60CC and S60L) while researching the issue with my car online. I contacted Volvo Customer Care to ask why I was not sent notice and what they could do. I was told that to open a case with Volvo I would need a diagnostic from a dealership. On August 5, 2024, I took my car in for a diagnostic at Patrick Volvo Cars in Schaumburg, IL, from who I also purchased the car in 2021. August 6, 2024 I received a partial diagnostic and was told that they would require 10x the original diagnostic price to find the root of the issue in the engine. On the same day, I called Volvo customer care and opened a case. After weeks of little to no communication, on September 3 Volvo denied my case. I was not provided any opportunity to communicate over the phone with my case manager at Volvo - only after she sent me the decision did I receive a call from her to learn Volvo does not care about my side of the story. Please view attached documents for more details, thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volvo S60 2013
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-08-23
- VIN: YV1612FH3D1
- Components: ENGINE
- Summary: Engine has excessive oil consumption and sets owners up for expensive testing and repairs, because when the original recall came out, many Volvo s60 with excessive oil consumption were barely out of the allowed mileage range, which sticks the owners with excessive repairs. Volvo should stand behind this problem that effects numerous Volvo s60’s and compensate the repairs.
Volvo S60 2012
- Date Of Incident: 2024-06-10
- Date Complaint: 2024-08-14
- VIN: YV1902FH7C2
- Components: BACK OVER PREVENTION
- Summary: At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and when vehicle attempting to reverse.
Volvo S60 2015
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-14
- VIN: YV149MFM8F1
- Components: FORWARD COLLISION AVOIDANCE
- Summary: City Safety Is randomly Malfunctioning. Vehicle will aggressively apply brakes when there are no objects in front of the vehicle. This has happened in town and on a long driveway.
Volvo S60 2017
- Date Of Incident: 2024-08-11
- Date Complaint: 2024-08-12
- VIN: LYV402TM6HB
- Components: UNKNOWN OR OTHER
- Summary: Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.
Volvo S60 2013
- Date Of Incident: 2024-07-13
- Date Complaint: 2024-07-15
- VIN: YV1612FH6D2
- Components: VISIBILITY/WIPER
- Summary: Since we purchased the car in December, water was observed on occasion streaking down the inside of the windshield. The headliner is damp after rain, and is stained from water as a result. Additionally defrost/defog wasn’t working, and my son reported having to pull over and wait for the rain to stop so he could drive with the windows down in order to be able to see the road. INCREDIBLY unsafe/unable to drive in the rain. I recently applied pressure to the inside of the windshield with my fingertips by the A-pillars on both driver and passenger side to test the seal and visually confirmed the windshield was lifting off of the frame, revealing a broken seal along the top and sides of the windshield.
Volvo S60 2004
- Date Of Incident: 2024-07-08
- Date Complaint: 2024-07-08
- VIN: YV1RS61T842
- Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
- Summary: 2004 VOLVO S60 PURCHASED THE CAR USED IN SEPT 04. On 7/8/24 STRANDED AT 7-11 CAR WOULDN'T START. ACTING AS IF THERE WAS POWER LOSS, AC WENT OFF, BRAKE FAILURE LIGHT ON PANEL, POWER WINDOWS AND LOCKS DID NOT WORK, TEMP 105 OUTSIDE , THEN DRIVER PANEL WENT BLACK., I WAS SCARED. ENGINE WOULDN'T START. FINALLY, AFTER WAITING 10 MINUTES...IT STARTED RUNNING BUT WAS SLUGGISH. RADIO WAS ON, POWER DOOR, LOCKS, AND WINDOWS, DID NOT WORK. CUT THE CAR OFF AND BACK ON, ALL POWER RETURNED, NOW CHECK ENGINE AND AIR BAG TROUBLE ON PANEL. CALLED VOLVO DEALER NEXT DAY NEAR MY HOME, THEY CAN NOT SEE MY CAR TIL NEXT WEEK TUESDAY. CAN NOT ACCESS ENGINE BOX, MUST GO TO DEALER.
Volvo S60 2012
- Date Of Incident: 2023-09-01
- Date Complaint: 2024-07-07
- VIN: YV1622FS5C2
- Components: ENGINE
- Summary: Discovered that my engine is burning oil. There was no warning from my vehicle or from Volvo (during regular maintenance) that this was happening. It was just sudden that the check engine light went on and I checked the oil and found that it was basically empty. Volvo confirmed that the engine is burning oil and that this model and make was discovered to have this engine issue. Volvo did not offer a solution other than to buy a new vehicle to replace this one. In my research online, this problem is common for this model and make 2012 S60 T5, may other have reported the same issue and it seems that there is a recall for this problem but my vehicle (VIN) does not report this to be a problem for my car. I’m not sure what to do.
Volvo S60 2012
- Date Of Incident: 2023-02-01
- Date Complaint: 2024-05-21
- VIN: YV1622FS7C2
- Components: ENGINE
- Summary: The contact owns a 2012 Volvo S60. The contact stated that upon starting the vehicle, an unknown belt fractured, and the vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer, who informed the contact about diagnostic testing, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
Volvo S60 2013
- Date Of Incident: 2023-08-08
- Date Complaint: 2024-05-19
- VIN: YV1612FS1D2
- Components: ENGINE
- Summary: car has high oil consumption. takes a full oil change every month
Volvo S60 2007
- Date Of Incident: 2024-05-14
- Date Complaint: 2024-05-16
- Number Of Injuries: 4
- Crash: 1
- VIN: YV1RS592X72
- Components: AIR BAGS
- Summary: The contact owned a 2007 Volvo S60. The contact stated that while the son was driving at an undetermined speed, the vehicle crashed into the rear of a truck. During the crash, the front end of the vehicle was severely damaged however no air bags deployed. The driver sustained a head injury, concussion, and a right knee injury. The front passenger sustained a head injury. One rear-seat passenger sustained a chest injury and the second rear-seat passenger suffered a concussion. Seating arraignments were unknown for the rear seat passengers. All occupants were transported to the hospital. A police report was filed at the scene and the vehicle was towed. During the crash, the vehicle was destroyed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 190,000.
Volvo S60 2017
- Date Of Incident: 2024-05-13
- Date Complaint: 2024-05-13
- VIN: LYV402HK6HB
- Components: STRUCTURE,UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
- Summary: Multiple doors unexpectedly open. Door latches do not lock.
Volvo S60 2013
- Date Of Incident: 2024-04-17
- Date Complaint: 2024-04-19
- Fire: 1
- VIN: YV1612FS5D2
- Components: EXTERIOR LIGHTING
- Summary: Vehicle was off in driveway and fire started from right rear taillight. Fire extinguished via fire extinguisher after 5 minutes but car totaled. Inspection by fire department indicated source of fire was right rear tail light.
Volvo S60 2015
- Date Of Incident: 2024-03-23
- Date Complaint: 2024-04-02
- VIN: YV1612TJ2F2
- Components: ENGINE
- Summary: Alternator belt shredded and got underneath the timing belt causing the engine timing to go off and severe engine damage that I will now have to total the car or spend $13-15K to replace. The car stalled after leaving a stop sign so I wasn't going fast. I spoke to my local mechanic and he had another Volvo S60 T5 in his shop with the same issue showing up but that owner was lucky enough to not have the engine destroyed in the process. From what he is saying is that every other car has some kind of timing belt protection that the Volvo S60 is missing. In searching the Internet this is a very common issue that occurs. I registered a complaint with Volvo today.
Volvo S60 2006
- Date Of Incident: 2024-03-18
- Date Complaint: 2024-03-18
- VIN: YV1RS592162
- Components: AIR BAGS
- Summary: The contact owned a 2006 Volvo S60. The contact received notification of NHTSA Campaign Number: 21V766000 (Air Bags) and would like to be removed from the recall distribution list. The manufacturer was not contacted.
Latest 5 recalls Volvo S60
The National Highway Traffic Safety Administration (NHTSA) has issued 96 recalls for different components of the Volvo S60.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Volvo S60 2021
- Report Received Date: 2023-11-21
- Manufacturer: Volvo Car USA, LLC
- Components: AIR BAGS:FRONTAL
- Summary: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
- Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
- Model: Volvo S60 2023
- Report Received Date: 2023-11-21
- Manufacturer: Volvo Car USA, LLC
- Components: AIR BAGS:FRONTAL
- Summary: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
- Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
- Model: Volvo S60 2020
- Report Received Date: 2023-11-21
- Manufacturer: Volvo Car USA, LLC
- Components: AIR BAGS:FRONTAL
- Summary: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
- Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
- Model: Volvo S60 2022
- Report Received Date: 2023-11-21
- Manufacturer: Volvo Car USA, LLC
- Components: AIR BAGS:FRONTAL
- Summary: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
- Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
- Model: Volvo S60 2024
- Report Received Date: 2023-11-21
- Manufacturer: Volvo Car USA, LLC
- Components: AIR BAGS:FRONTAL
- Summary: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
- Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Latest negative Volvo S60 car reviews
Latest positive Volvo S60 car reviews
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Vehicle year: 2014
Bought used with high mileage. It's great to see that all services were documented on Carfax, which made me feel that it was previously well taken care of. Honestly, it feels like I lucked out finding a Platinum with all the bells and whistles - it's like driving a brand new car! The handling is smooth and the audio is phenomenal. Even though I didn't have any warranty left on the car, I still enjoy driving it every day after almost two months.
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Vehicle year: 2012
The 2012 R-Design is the sport version of the already outstanding S60 T6 all wheel drive sedan. Although the price jumps over $4,000, the car includes the $1500 Premium Package, a $1500 Polestar engine tune and turbo boost, a suspension upgrade, plus some exclusive interior and exterior trim enhancements. You'll love driving this car as the power is strong and very linear from the 325 bhp turbocharged inline 6. The stiffer suspension is still fairly compliant over rough roads, but the tires can be a bit loud when hitting pavement breaks.
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Vehicle year: 2001
I'm 24 years old and I got the car when it first came out. I have never had any problems with the car except the fuel door falling off. I have over a hundred thousand miles on the car and I have never experienced any issues. The next car I'm going to buy is going to be the Volvo S60 R. I absolutely love this car and I wouldn't trade it in for anything. I purchased the Evolve programmer and the advanced exhaust system and it really opened up the car. If you have the money, I would definitely recommend getting the Evolve kit.
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Vehicle year: 2018
I've been driving Volvo S60's since I went to Sweden for the amazing Overseas Delivery Program in 2013. Originally a T5 - 2.5 Cylinder turbo...and now with a more refined 2.0, AWD; and a real luxury feel in the Inscription model. The extra length loses about 10% of the sportiness of the shorter versions, but the solid value of understated elegance is quite apparent. And although I was expecting to move to the newer US model, my lease ran out and acquiring this 2018 iteration proves that Volvo's are getting better all the time! It fits like a glove!
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Vehicle year: 2009
I'm so glad to hear that your daughter was okay after the accident! It sounds like you had a great experience with the 2007 S-60. The turbo really adds some pep to the car, and the handling on the AWD is excellent, especially in wet weather. Plus, the fuel mileage is very good on regular gas. Based on your positive experience, I would definitely recommend this car as well.
Are you having problems with your Volvo S60?
Horace Quitzon 2025-09-11
Vehicle year: 2007
My company provided me with an S60. Although it may not be my first choice if I were spending my own money, I have found it to be a comfortable highway car with great straight-line acceleration. However, I have noticed that the S60 does not handle curves and corners as well due to its weight and vague steering, which can be a bit unsettling. Despite these issues, I have only experienced minor problems such as a loose passenger side door seal, which was fixed during an oil change service, and a rattle near the passenger door frame that I have been unable to locate. I have also found that the passenger seat can be uncomfortable on long trips due to its awkward orientation within the car.
Ulises Mertz 2025-09-10
Vehicle year: 2021
I purchased a 2019 Volvo S60 brand new and it has been in the shop twice for multiple days. From the day I bought it, the media console was a bit glitchy. However, the first time I took it in was when the car died as I was switching lanes causing a 'service needed' light to turn on. Volvo fixed the issue and also took care of the rear suspension recall without prompting. Although I still experienced minor issues with the media console, I scheduled an appointment to have it checked. Unfortunately, I missed the appointment and a few days later, the check engine light came on. The vehicle currently has less than 4,000 miles on it. I haven't gotten the car back yet, but Volvo assured me that they will take care of the issue. Although I was disappointed with the loaner car provided, I am confident that Volvo will resolve the issue and I still love the car. After test driving BMWs and Audis, I was immediately sold on this vehicle. The S60 version has a great look, just enough power, and excellent safety features. The interior is decent, and the tech is impressive when it works. Although the gas mileage is average and the trunk space is limited, overall, I am thrilled with this vehicle. I was even considering becoming a Volvo enthusiast, with my only regret being that I chose the sedan over the SUV. However, after speaking with multiple late-model Volvo owners who have had to replace their cars, and reading accounts of similar issues on forums dating back to 2016, I am now disillusioned with this car brand. Despite salespeople's reassurances that this version of the car is brand new and that any car can have computer issues, I no longer have faith in Volvo.
Gregorio Gorczany 2025-09-09
Vehicle year: 2015
Hi there! I wanted to share my experience with my Volvo. I purchased it with around 45,000 miles and opted for the extended warranty which unfortunately didn't cover the full cost of a new engine we had to put in. We then decided to upgrade to the platinum warranty, which is supposed to cover everything. We were able to get a 2017 engine with only 3,000 miles on it, but unfortunately, we ran into some issues with the electronic starter sensor misfiring and the 4th cylinder not working properly. The repair shop did a compression test and found the issue. Despite my previous positive experience with a 2005 Volvo that had 250,000 miles on it, I have decided to trade in this car and not purchase another Volvo. Thank you for listening!
Darren Borer 2025-09-06
Vehicle year: 2001
I purchased a certified used S60 T5 from a fantastic dealership. Unfortunately, after moving to Los Angeles, I have had some negative experiences with dealerships and their customer service. In particular, Calabasas Volvo has been quite disappointing. Despite these challenges, I still really enjoy my car, although I have encountered some frustrating issues that I believe are unacceptable for a luxury vehicle. On the positive side, the car is incredibly comfortable, with beautiful seats and interior, and provides adequate power with a muscular feel. Additionally, it is a safe and stable vehicle. However, there are some downsides, including the awful turning radius that makes it impossible to make U-turns or even turn around in a parking lot. Visibility is also quite poor, and the CD player has trouble with burned CDs and often gets stuck. Finally, there have been some random electrical problems. Overall, I am still happy with my purchase and hope to resolve these issues soon.
Woodrow Hamill 2025-09-01
Vehicle year: 2012
Update: Volvo bought back the vehicle under the CPO warranty at around 67,000 miles due to an oil consumption issue that they could not resolve despite several visits and about six weeks of waiting for a backordered replacement engine. After much consideration, I replaced the car with an equivalent 2014 model, which has been considerably more reliable in all respects. Based on the numerous quality issues and the oil consumption problem that was specific to very early second-generation S60s, I cannot recommend the 2012 model. Original review: As someone who has owned nothing but Volvos, I can say that my 2012 S60 T5 compares favorably to its competitors. While it may not handle as tightly as a comparable Mercedes or BMW, a T5 beats a base 3-series or C-Class hands-down when it comes to speed and comfort. It's also a sharp-looking car. I purchased this vehicle in 2014 as a certified pre-owned car from a Volvo dealer with about 30,000 miles. It has the premium package (sunroof, leather, power passenger seat) and climate package (heated seats, headlight washers, rain-sensing wipers). The CPO car came with a 100,000-mile/7-year drivetrain warranty, which was a big draw for me. While I adore this car, I am also very, very glad I have the extended warranty. I have had to take the car into the shop several times, including four times to fix a leak in the passenger floorboard that they cannot identify (I will give the dealer credit for their exhaustive efforts with this). The silver trim on the steering wheel and console began to peel, which they replaced. They also replaced a broken air vent. One leather panel on the backseat has begun to flake while the ones beside it have not.It seems to me that the small panel in the middle is made of a different material than the surrounding ones. Unfortunately, the dealer did not address this issue and claimed that my dog had ridden in the backseat. Additionally, the oil pressure warning came on 4,000 miles after my most recent service, indicating that it was four quarts low. I have scheduled an appointment later this week to have this issue resolved. I take good care of my car, having my services done on time or even earlier, and only use synthetic oil. It is disappointing to encounter these problems. However, what matters most to me is that I feel safe and comfortable in my car, and it gives me the power to escape any dangerous situation. I also think it looks great! I am on my way to the dealership for warranty work, but I am confident that everything will be resolved soon.