Toyota Sienna problems
The Toyota Sienna is a minivan manufactured and marketed by Toyota primarily for the North American market. It is named for the Italian city of Siena, in the region of Tuscany. It replaced the first generation Previa van in 1997 with a more conventional front-wheel drive layout and shares a heavily revised platform with the Camry. Both the Previa and original Sienna were smaller than the other minivans they competed against, but a redesign in 2003 (for the 2004 model year) increased the dimensions to match those of its competitors.
It was redesigned again in 2010 (for the 2011 model year). The third generation Sienna went on sale in the United States in February 2010 and is the first Sienna to ever receive a "Top Safety Pick" award from the Insurance Institute for Highway Safety. A 2020 redesign (for the 2021 model year) saw the Sienna becoming a hybrid vehicle for its fourth generation. While previous generations of the Sienna were exported to select Asian and European markets, the fourth generation is the first to be produced outside of the United States as Chinese production commenced in July 2021 by two Toyota joint ventures. In China, it is also marketed as the Toyota Granvia.
Following the discontinuation of General Motors's all-wheel drive minivans in 2006, the Sienna was the only minivan in its class offered with AWD in North America until the 2021 Chrysler Pacifica was introduced with an AWD option in 2020.
The Sienna is not available in Japan and Australia as it is not produced in a right-hand drive configuration, and the segment in these countries is already occupied by the Alphard/Vellfire and the HiAce/Granvia respectively.
As of the fourth generation, introduced in 2020, the Sienna is now built on Toyota's TNGA-K platform, which it shares with most of Toyota’s other large MPVs and crossovers.
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Toyota Sienna model years
Common Toyota Sienna problems
The Toyota Sienna is known for its solid reliability, earning a 4.0 out of 5.0 rating from RepairPal, placing it 8th out of 32 segment competitors. However, there are some common issues that potential buyers should be aware of.
One common problem is a loss of engine power, particularly in the 2007 model. Owners of this model have reported experiencing a loss of power when slowing down, sometimes accompanied by transmission problems like jerking and slipping. Unfortunately, the root cause of this issue remains undetermined.
Another common issue is cracking on the dashboard surface. This problem has been reported by owners of various Sienna models, including the 2006 model, where it was one of the most common problems reported.
Transmission failure is also a relatively common problem in older Siennas, with many reports of this issue occurring around 78,000 miles. The symptoms include the vehicle's RPM increasing without a corresponding increase in speed.
Power door issues are another safety concern for Sienna owners. The door's cable may become damaged, causing the power door to stop working. This issue poses a considerable safety risk, especially for rear passengers who may need to force the door open manually.
The 2004, 2005, 2006, 2007, 2008, and 2011 Toyota Sienna models are best avoided due to multiple complaints from several owners and a history of significant manufacturing defects. These defects include body/paint problems, brake problems, steering problems, exterior accessory problems, and engine problems.
On the other hand, the 1998 to 2003 Toyota Sienna models are generally safer to buy used, as they recorded few problems. The first generation of the Sienna, which ran from 1998 to 2003, had few issues related to the engine, brakes, and body/paint.
In summary, while the Toyota Sienna is generally a reliable vehicle, potential buyers should be aware of these common issues, particularly in certain model years.
What are the bad years for Toyota Sienna?
In the case of the Sienna, the most complained about model year is 2004. But the worst out of all the Toyota Sienna models is the 2007 model because its issues are expensive to fix.
Is the Toyota Sienna a reliable car?
If you're hunting for a minivan, the Toyota Sienna is one of the best options. It provides decent reliability and low repair costs on average per year. The most commonly reported troubles aren't too severe, allowing you to keep more money in your pocket by purchasing one of the most reliable years.
What year did Toyota Sienna have transmission problems?
Most of the worst issues filed involve the airbag, seat belts, and automatic sliding doors. Engine and transmission problems are also prevalent in the 2007 Sienna, while the 2008 model suffers from minor electrical issues.
How long do Toyota Sienna transmissions last?
For many car owners, the transmission may last the entire life of the vehicle, considering it can be about 200,000 miles before it needs to be replaced. However, factors can impact this like neglecting regular service. Toyota recommends that vehicles change their fluid between 60, 000 to 100,000 miles.
Percentage distribution of complaints by Toyota Sienna years
We have researched Toyota problems and analysed all the complaints filed against Toyota Sienna cars and compiled the top 5 most problematic Toyota Sienna model years:
Below you can see the percentage distribution of known problems by Toyota Sienna model years.
Distribution of the number of complaints by Toyota Sienna years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Toyota Sienna car problems categorized by type of issue
After analysing all complaints related to Toyota Sienna , it was concluded that the most common issues with these cars are:
- Structure problems
- Air bags problems
- Latches/locks/linkages problems
- Electrical system problems
- Service brakes problems
The graph below shows statistics for all Toyota Sienna vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Sienna model years
A total of 442 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Sienna model years
There were a total of 79 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Sienna model years
There were a total of 672 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Sienna model years
There were a total of 13 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 8721 complaints about various vehicle components related to the Toyota Sienna . Below are the 25 most recent complaints reported for Toyota Sienna vehicles.
Latest 25 complaints
Toyota Sienna 2023
- Date Of Incident: 2023-10-01
- Date Complaint: 2024-10-26
- VIN: 5TDYRKEC9PS
- Components: SERVICE BRAKES
- Summary: Car lunges forward 10ft or so intermittently when braking is applied. This is very dangerous given situations. Toyota dealer is given new car models under 36k miles a free fix, but they would charge high mileage cars a lot of money. I wish NHTSA demand Toyota provide free fix for this issue.
Toyota Sienna 2017
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-10-21
- VIN: 5TDYZ3DC1HS
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Toyota Sienna. The contact stated that after parking the vehicle, the odor of fuel was present coming from the engine compartment. The vehicle was taken to the local dealer who discovered that the plastic fuel lines were damaged due to the expanded anti corrosion coating applied to the fuel lines during manufacturing of the vehicle. The contact was advised to replace both the metal fuel lines from the fuel tank to the engine bay and the damaged plastic fuel lines. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 84,416.
Toyota Sienna 2017
- Date Of Incident: 2024-10-09
- Date Complaint: 2024-10-15
- VIN: 5TDXZ3DCXHS
- Components: POWER TRAIN
- Summary: While trying to accelerate on an onramp to the highway, the transmission failed to enter into higher gear, and the check engine light came on. The 2017 Sienna currently sits at 112,951 miles. Leading up to this, we had noticed the van jolting when being put into drive or reverse, and acceleration was often sluggish, with a whirring sound. Inspection by the local Toyota dealership found that the entire transmission needed to be replaced. The serial number of the transmission starts with UA02, which wasn't part of any of the existing 2017 Sienna service bulletins.
Toyota Sienna 2014
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-15
- VIN: 5TDDK3DC7ES
- Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2014 Toyota Sienna. The contact stated that the passenger's side and driver's side sliding doors were locked and had failed to open automatically and manually. The contact stated that the motors of the doors were previously replaced; however, the failure persisted. The vehicle was taken to the local dealer, where the doors could not be opened. The dealer determined that the Power Sliding Door Cable Sub-Assembly, the Sliding Door Center Hinge Assembly, the Fuel Filler Door Hinge and Pin, the Power Sliding Door Rear Lock Assembly, the Sliding Door Front Lock Assembly, and an unknown part had failed and needed to be replaced. The dealer related the failure to Toyota Campaign Number: ZK1. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 100,000.
Toyota Sienna 2021
- Date Of Incident: 2024-02-01
- Date Complaint: 2024-10-14
- VIN: 5TDZSKFCXMS
- Components: ELECTRICAL SYSTEM,AIR BAGS
- Summary: At the begining of 2024, I received a recall letter from Toyota regarding the airbag malfunction. I was told to wait for a remedy by Q3 of 2024. I patiently waited and was very anxious driving my vehicle. I recently did talk to my local dealer during my maintenance and they stated that they do not have any information regarding that and that I should call Toyota. I tried calling Toyota and was instructed to wait as they still have not got a remedy and that if I was getting in any accidents Toyota will be fully responsible. I bought the car to drive for my safety an this is the level of safety that I am getting. Thus I am here looking for help on how I can get this matter resolved as driving knowing that airbag has failed on the passenger side is very unsafe.
Toyota Sienna 2021
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-14
- VIN: 5TDZRKEC0MS
- Components: SERVICE BRAKES
- Summary: This problem has been happening for a while now, over one year. When I am braking there is a jolt of acceleration. This happens frequently, and I believe this is dangerous.
Toyota Sienna 2022
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-12
- VIN: 5TDZSKFC0NS
- Components: SERVICE BRAKES
- Summary: While braking at around 15 mph there is a sudden loss of braking force that causes the car to surge forward. This happens as the car switches from regenerative braking to pad braking. It has almost caused an accident a few times for me.
Toyota Sienna 2023
- Date Of Incident: 2024-09-25
- Date Complaint: 2024-10-02
- Number Of Injuries: 2
- Crash: 1
- VIN: 5TDKRKEC4PS
- Components: AIR BAGS
- Summary: Air bags did not deploy during a major crash took place on 9-25-2024 the vehicle was a total loss.
Toyota Sienna 2021
- Date Of Incident: 2020-01-09
- Date Complaint: 2024-10-01
- VIN: 5TDXRKEC3MS
- Components: AIR BAGS
- Summary: My 2021 Toyota Sienna has had an open and unrepaired recall for airbags failing to deploy since the beginning of the year. I been unable to use my vehicle because of this. They have pushed approximate date of the fix being available into next year which is unacceptable. A safety concern like this should be dealt with promptly.
Toyota Sienna 2017
- Date Of Incident: 2024-07-30
- Date Complaint: 2024-09-30
- VIN: 5TDYZ3DC5HS
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Toyota Sienna. The contact stated while driving at an undisclosed speed, the contact became aware of a hard shift and a high-pitched whining sound while the transmission was shifting. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact was informed that the repair was not covered under recall. The failure mileage was approximately 110,000.
Toyota Sienna 2022
- Date Of Incident: 2024-09-14
- Date Complaint: 2024-09-24
- VIN: 5TDKRKECXNS
- Components: FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Toyota Sienna 2021
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-09-24
- VIN: 5TDDSKFC1MS
- Components: SERVICE BRAKES
- Summary: Unexpected sudden acceleration when braking at low speed
Toyota Sienna 2021
- Date Of Incident: 2024-09-17
- Date Complaint: 2024-09-23
- VIN: 5TDYRKECXMS
- Components: SERVICE BRAKES
- Summary: When applying the brakes, at lower speeds around 20 MPH my Sienna lunges forward for a few seconds, increasing speeds. This is happening frequently in school zones due to the slow speeds. Dealer told me it was out of warranty (36k or 3 yrs) and i had to pay $250 for diagnostic plus $300 for a TSB solfware reset because the Fed didn't receive enough complaints from users to make Toyota do a recall on this Safety issue. This is a major safety issue myself and many other Sienna owners are dealing with.
Toyota Sienna 2021
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-20
- VIN: 5TDESKFC2MS
- Components: SERVICE BRAKES
- Summary: In certain conditions, like coasting downhill and lightly braking and then going to harder braking - there is an unintended lurch forward which requires immediate harder braking to stop the vehicle.
Toyota Sienna 2021
- Date Of Incident: 2021-09-01
- Date Complaint: 2024-09-20
- VIN: 5TDKRKECXMS
- Components: SERVICE BRAKES
- Summary: Car lurches forward a few feet while braking. Listed approximate start date but it happens intermittently.
Latest 5 recalls Toyota Sienna
The National Highway Traffic Safety Administration (NHTSA) has issued 154 recalls for different components of the Toyota Sienna.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Toyota Sienna 2022
- Report Received Date: 2022-04-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
- Summary: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: Driving with a deactivated stability control system increases the risk of a crash.
- Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
- Model: Toyota Sienna 2021
- Report Received Date: 2022-04-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
- Summary: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: Driving with a deactivated stability control system increases the risk of a crash.
- Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
- Model: Toyota Sienna 2022
- Report Received Date: 2021-11-17
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SEAT BELTS:REAR/OTHER:ANCHORAGE
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.
- Consequence: During seat belt pre-tensioner deployment, the incorrect webbing guide may damage the seat belt webbing, causing it to tear and increasing the risk of injury during a crash.
- Remedy: Dealers will replace the outboard second-row seat belt assemblies, free of charge. Owner notification letters were mailed January 10, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB08 and 21TA08.
- Model: Toyota Sienna 2018
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Model: Toyota Sienna 2017
- Report Received Date: 2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Latest negative Toyota Sienna car reviews
Latest positive Toyota Sienna car reviews
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Vehicle year: 2017
We replaced our 2013 FWD XLE with the 2017 XLE Premium AWD and the ride has improved significantly. The quality of the interior is outstanding compared to other minivans on the market. The only downside is the performance, which may be due to the AWD or the new direct injection motor and transmission. The old car had more punch, while this new one requires more effort to get the same level of performance.
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Vehicle year: 2021
I recently purchased a 2021 Toyota Sienna XLE and I'm already in love with it! My kids are especially thrilled with the spacious interior of the 3rd row and the foot motion feature that opens the sliding doors. The second row middle seat is perfect for my baby's car seat and the adults can sit comfortably facing the doors, which is a huge improvement from my previous 2012 Honda Odyssey. Although there are a few minor dislikes, such as the small buttons for the climate control that require some effort to regulate while driving, the XLE model comes with front and back parking sensors that make it easy to avoid dents. The gas mileage has exceeded my expectations and I'm likely to achieve the 35 mpg as stated by Toyota. Overall, the 2021 Sienna is a perfect combination of functionality, aesthetics, and value. I'll be sure to update with a second review once I reach 3k miles.
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Vehicle year: 2014
I'm so happy with my first minivan! As a family, we prioritize practicality, and when my 4-year-old nephew had trouble climbing into our Traverse, I knew it was time to consider a minivan. Previously, we owned a 2010 Venza, which we traded in after 75,000 miles. Although there was a slight manufacturing defect with the 4-cylinder engine, it was repaired under warranty, and the car ran smoothly for the entire time we owned it. This experience convinced me of Toyota's superior long-term build quality compared to our Traverse.
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Vehicle year: 2012
I have owned both a 2006 and a 2012 Sienna, and while I initially loved the newer model, I was disappointed to find some interior items of lesser quality. The door seals were poor and allowed dirt to enter the interior frame, and the cabin was noisier due to the lousy seals. Additionally, I had to pay $150 to fix a rubber window seal that had come loose on the driver's side, and the plastic surround on the driver's seat split and had to be held together with duct tape. These issues are not what I expected from a car that costs $30,000. Although I have had some expensive repairs, I plan to keep this car for a couple more years. However, unless Toyota improves the interior, I am uncertain if I will purchase another Sienna, even though I found it to be the best of all the minivans I tried.
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Vehicle year: 2004
We purchased our 2004 Toyota Sienna brand new in December 2003 and it has been an absolute joy to own. With over 201,000 miles on the clock, it still drives like it's brand new! It's the most comfortable vehicle we've ever had on a long trip and it's perfect for running errands around town or grocery shopping. It's also great for hauling everything under the sun. We've had so many family vacations in this van and it's always been so comfortable. The reliability has been superb with no major issues - everything is still working great after all these years. Although it has a few dings from parking lots, a lot of people think it's a new van and are surprised when they hear how old it is. By far, it's the best vehicle we've ever owned and we plan on keeping it for as long as it keeps running - which looks like it will be a very long time. From now on, it's only Toyotas for us!
Jamaal Smith 2025-01-06
Vehicle year: 2021
Hello! I hope you're doing well. I wanted to share my thoughts on the XLE. While I was checking it out, I noticed that the center row seats do not come out, which may affect the cargo space. Additionally, I found the third row seat to be a bit uncomfortable due to the hard cushion and lack of headroom. However, I did appreciate the attention to detail in the most expensive Sienna, although I noticed that the front passenger seat only has 4-way power. If you're looking for a minivan with a full 8-way power passenger seat, the Pacifica and Sedona may be better options. Thank you for considering my thoughts!
Brennan Botsford 2025-01-06
Vehicle year: 2020
Living on 1.5 miles of gravel, we opted for the AWD Sienna. Unfortunately, we've experienced multiple tire balance issues within the first year of owning it. According to the dealership, rocks and mud can get stuck between the wheel and hub, causing balance issues. To fix this, the wheels need to be taken off and cleaned. Despite having to deal with this issue multiple times, we still appreciate the Sienna's performance in wet conditions. However, we do not recommend it for those who frequently travel on gravel roads. It's been great for winter driving, especially in town, but we haven't tested it in drifting conditions. When it's windy, we prefer to drive our pickup instead.
Darien Reichert 2025-01-03
Vehicle year: 2003
I purchased my 2003 Sienna used from a dealer with high expectations, having previously owned and loved the quality of a Camry. However, within the first year, the engine light came on and I had to spend over $400 to fix an issue with the emission system. To my dismay, a year later, the engine light came on again, this time requiring repairs to the rear air-fuel ratio sensor, downstream oxygen sensor, and lower catalytic converter, which cost me $1197.62. As a loyal Toyota customer, I was extremely disappointed with these issues and will consider other brands, such as Honda, in the future.
Erich Bogisich 2025-01-02
Vehicle year: 2011
Hi there, we've been having some trouble with the driver's side door on our new Sienna. Unfortunately, we've taken it to the dealer three times and the national Toyota repair people, but they haven't been able to fix it yet. We were disappointed to find out that Toyota couldn't provide a loaner car for us during this time. When we called to request arbitration paperwork, we were informed that it would take 10-14 business days. While we're frustrated with the situation, we're hopeful that we can find a resolution soon. Thank you for your attention to this matter.
Abraham Hansen 2024-11-20
Vehicle year: 2014
Hey there! I wanted to share my recent experience at the Toyota dealer. I had an appointment to repair the rear brakes that freeze every time the van is washed in winter. The service advisor told me not to wash the van when the temperature is below 32 degrees. I was a bit surprised because I've owned several other mini vans and cars and have never been told not to wash my vehicle. Unfortunately, this experience has left me feeling disappointed and we have decided not to purchase another Sienna again. Just to give you some context, our Sienna is a 2014 XLE that we purchased new.