Jeep Cherokee problems
The Jeep Cherokee is a line of SUVs manufactured and marketed by Jeep over five generations.
Marketed initially as a variant of the Jeep Wagoneer, the Cherokee has evolved from a full-size SUV to one of the first compact SUVs and into its current generation as a crossover SUV.
Named after the Cherokee tribe of Native Americans in the United States, Jeep has used the nameplate in some capacity since late 1973 when American Motors Corporation introduced the 1974 model year line.
Social links
Jeep Cherokee model years
Common Jeep Cherokee problems
The Jeep Cherokee has been known to have several common problems, primarily related to its engine and transmission.
One of the most prevalent issues is engine stalls, which have been reported in various model years, including the 2015 and 2019 Jeep Cherokee. In the 2019 model, the engine may suddenly shut down while the vehicle is in motion, potentially causing dangerous situations, especially in traffic. This problem is believed to be linked to the Cherokee's defective 9-speed transmission, which can also cause hard shifting, lurching, and wiring harness defects, leading to engine stalls or sudden shifts to neutral.
The 2014 and 2015 Jeep Cherokee models are particularly affected by transmission problems, with issues such as stuck gears, poor throttle response, rough coasting, delayed downshifting, erratic behavior, and even complete transmission failure reported as early as 70,000 miles.
Chrysler has issued recalls for certain 2014 Jeep Cherokee models due to a stuck transmission clutch, which may cause the transmission to shift to neutral unexpectedly, compromising safety on the road.
In addition to transmission issues, there have been complaints about the 2015 Jeep Cherokee's backup sensor alarm, which may beep unexpectedly and continuously until the engine is turned off for a while.
When purchasing a used Jeep Cherokee, it is essential to have it inspected by an independent mechanic familiar with FCA products and consider getting a good extended warranty that will cover possible repairs.
What is a common problem with a Jeep Cherokee?
A lot of drivers recommend older Cherokees because of the wide availability of aftermarket parts and simpler features that make repairs easier. Some of the common issues that plague the Jeep Cherokee include engine stalls, transmission problems, and transmission-related recalls.
What years should I avoid with the Jeep Cherokee?
Regardless of model, it's a good general rule to avoid model years with many customer complaints, mechanical difficulties, and expensive upkeep, just like any other product you buy. Grand Cherokee model years 2011 and 2014 are the most likely to have mechanical flaws and, therefore, some of the worst to buy.
Are jeeps Cherokee reliable?
We expect the 2023 Cherokee will have about average reliability when compared to the average new car. This prediction is based on data from 2021 and 2022 models, plus the Jeep brand scores.
Are Jeep Cherokees known for transmission problems?
The most dangerous transmission problem in the Jeep Cherokee is that it can shift into neutral without warning. The shift can cause the Jeep to abruptly lose power or allow it to roll away if it should be in “Park.” One owner stated that he brought his Cherokee in for service five times for this issue.
Percentage distribution of complaints by Jeep Cherokee years
We have researched Jeep problems and analysed all the complaints filed against Jeep Cherokee cars and compiled the top 5 most problematic Jeep Cherokee model years:
Below you can see the percentage distribution of known problems by Jeep Cherokee model years.
Distribution of the number of complaints by Jeep Cherokee years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Jeep Cherokee car problems categorized by type of issue
After analysing all complaints related to Jeep Cherokee , it was concluded that the most common issues with these cars are:
- Power train problems
- Service brakes problems
- Hydraulic problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all Jeep Cherokee vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cherokee model years
A total of 1131 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cherokee model years
There were a total of 403 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cherokee model years
There were a total of 850 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Cherokee model years
There were a total of 34 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 18364 complaints about various vehicle components related to the Jeep Cherokee . Below are the 25 most recent complaints reported for Jeep Cherokee vehicles.
Latest 25 complaints
Jeep Cherokee 2014
- Date Of Incident: 2024-11-20
- Date Complaint: 2024-11-20
- VIN: 1C4PJMCS4EW
- Components: SERVICE BRAKES
- Summary: 3 times now my car has engaged it's own parking brake and I haven't been able to disengage it. The first and last time it engaged itself in a parking lot after I started my car. The first time I had it towed and the issue had resolved itself before the dealer had a chance to look and since they could not duplicate the issue they let it go. The second time I had it towed to my local mechanic who had to physically disconnect it and reconnect it to get it to disengage. The second time it happened while I was stopped at a stop sign. This third time it engaged at my sons parking school after I started the car. I had it towed to my local mechanic, he disconnected and reconnected and it keeps instantly re-engaging. This is an on-going issue and clearly if it engages itself while running (happened once) is a major safety concern.
Jeep Cherokee 2014
- Date Of Incident: 2024-11-18
- Date Complaint: 2024-11-18
- VIN: 1C4PJMCS1EW
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: The contact owns a 2014 Jeep Cherokee. The contact stated while coming to a stop, the vehicle stalled with no warning light illuminated. The contact also noticed that the electronic brake pedal became inoperable and would not engage. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the PTU (power transfer unit) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.
Jeep Cherokee 2014
- Date Of Incident: 2023-11-15
- Date Complaint: 2024-11-14
- VIN: 1C4PJMCS9EW
- Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: As of this date: Started about a year ago, when Jeep was over 150,000 miles. When accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. This occurred about once a month. Working at home and not driving my vehicle as much its hard to say if it would have occurred more often. Checked for any codes, none appeared. As I have recently started driving back in the office 3 days a week, the issue of stalling at any given time with no warning began occurring more often. Took it to trusted local service shop, they changed the purge valve pump and gas cap, as they were puzzled on the problem. Did not seem to matter if gas was full, half or under half. The issue occurred twice within 2 weeks. Service shop recommended taking to dealership. Jeep dealership are not aware of any similar issues. Which I found interesting as I researched and found massive posts from various jeep forums as well as this one. They capped off hose to charcoal canister, hoping that would help. And told me its a process of elimination at this point. The next evening it stalled again. I have now parked my vehicle as this has become a safety hazard. Stalling anywhere at any given moment could cause a tragic accident. will be contacting dealership to voice my concern. Hoping for a positive resolution.
Jeep Cherokee 2014
- Date Of Incident: 2014-07-21
- Date Complaint: 2024-11-08
- VIN: 1C4PJLAB0EW
- Components: POWER TRAIN
- Summary: The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission only shifted gear at 5,000 RPM’s. The contact stated that the failure had become progressively worse, causing the contact to become stranded on two separate occasions due to transmission failure. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN related to the failure and there would be no assistance provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Jeep Cherokee 2014
- Date Of Incident: 2024-11-05
- Date Complaint: 2024-11-05
- VIN: 1C4PJLAB6EW
- Components: SERVICE BRAKES
- Summary: Electronic parking brake came on when I started the vehicle and will not disengage, so the vehicle is stuck in a parking lot.
Jeep Cherokee 2020
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-27
- VIN: 1C4PJMDXXLD
- Components: POWER TRAIN
- Summary: I was going 35 miles per hour the car as i was driving started acting abnormally driving in a lagging jerky way and then states 4wd unavailable service soon. I looked up the issue which seems like a ptu defective part and it seems to be a pretty common issue that jeep cars are experiencing and having difficulty with while driving.
Jeep Cherokee 2017
- Date Of Incident: 2024-10-26
- Date Complaint: 2024-10-26
- VIN: 1C4PJLCB0HW
- Components: UNKNOWN OR OTHER
- Summary: LIGHT ON CLUSTER APPEARS "SERVICE SHIFTER". THE LIGHT COMES ON RANDOMLEY. WILL APPEAR 5 TIMES IN ONE DAY AND NOT SHOW UP FOR MONTHS. I HAVE READ ON LINE THIS IS A COMMON ISSUE WITH 2017 (AND OTHER YEAR MODELS). i HAVE TAKEN TO HAVE THIS WARNING LIGHT ADDRESSED BUT CAN NOT MAKE IT COME ON. AS I SAID, ITS RANDOM. WITHOUT LIGHT BEING ON REPAIR SHOP DOES NOT KNOW HOW TO ADDRESS IT. THIS "SERVICE SHIFTER LIGHT" HAS BEEN SHOWING UP FOR OVER 2 YEARS.
Jeep Cherokee 2014
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-10-25
- VIN: 1C4PJMBS6EW
- Components: SUSPENSION
- Summary: Hello my front passenger suspension bolts sheared due to over torque condition. My mechanic said he believes there was something related to this, but it is a serious safety issue. I checked the Stellantis bc and NHTSA Recall site and found nothing. My front drive train is bent and I can’t imagine the risk it out my wife and daughters. Could have snapped on the highway and killed them, and potentially others, in an accident.
Jeep Cherokee 2019
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-24
- VIN: 1C4PJLCB6KD
- Components: STEERING,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Engine off, lost power steering and brakes. Gave me an error on the dash something about not being able to shift. Have 2 kids
Jeep Cherokee 2016
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-24
- VIN: 1C4PJMBS1GW
- Components: POWER TRAIN
- Summary: The contact owns a 2016 Jeep Cherokee. The contact stated that the “Service 4WD” warning light was illuminated. While driving approximately 45 MPH and decelerating, the vehicle suddenly stalled from the transmission independently shifting into neutral(N) and failing to release. The vehicle was towed to the dealer who diagnosed and determined that the transfer case (PTU) had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The manufacturer confirmed there was no recall on the VIN the failure. The failure mileage was 49,000.
Jeep Cherokee 2015
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-24
- VIN: 1C4PJLCB9FW
- Components: UNKNOWN OR OTHER
- Summary: UNKNOWN Over the past year, my vehicle has unexpectedly stalled on the highway while traveling at high speeds. This alarming situation has occurred multiple times, leaving me and my passengers in precarious circumstances. Luckily I have been able to avoid hitting other vehicles while moving to the roadside. I believe these incidents are linked to a manufacturing defect within the transmission system, a concern for many Jeep Cherokee owners. For instance, numerous reports on forums like Jeep Forum and NHTSA's website detail similar experiences, with owners describing sudden stalls and transmission issues resulting in dangerous situations. I originally brought my vehicle in on June 21, 2023, where a diagnostic was performed. Jeep recommended repairing the cooling system and changing additional parts, which we did with our trusted mechanic at a cost of $972.37. Unfortunately, the problem of stalling persists. We took the car to the Jeep Dealership and now on October 24, 2024, Jeep has sent me a list of repairs needed totally $9516 to again supposedly fix the issue of the car stalling while driving. The 2015 Jeep Cherokee should now be on the road. I feel strongly that the car should be recalled. Regardless of the fact that the car is no longer under warranty, I have maintained the car with proper maintenence and this should not be happening to any car.
Jeep Cherokee 2015
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-22
- VIN: 1C4PJMBS4FW
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Hi, There are numbers of recalls and 3 of the recalls came back. I got engine light with the codes U0402 Implausible Data Received From TCM U0164 Lost Communication With HVAC Control Module TCM BCM and PCM needs to be reprogrammed or replaced. Also car is accelerating while cruise control is set. Fca satisfaction notice - R01 Fca recall - S55 Nhtsa recall - 16V - 529 Fca recall - U63 Nhtsa recall - 18V - 332 These 3 recalls need to be redone. Thanks
Jeep Cherokee 2016
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-22
- VIN: 1C4PJMBS5GW
- Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: While driving the Vehicle the gear attempted to go into 4WD by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.
Jeep Cherokee 2014
- Date Of Incident: 2024-09-10
- Date Complaint: 2024-10-22
- VIN: 1C4PJMCS2EW
- Components: POWER TRAIN
- Summary: The PTU on my 2014 Jeep Cherokee failed and was replaced. The attached documents were sent to Stellantis as a “reimbursement request”, was denied per the attached 10/17 email from Jeep Customer Care. As evidenced by numerous online complaints as well as NHTSA Recalls and class action lawsuits, replacement of the PTU was the result of a faulty design and safety concerns. The Stellantis refusal of my claim for reimbursement is unacceptable. What assistance can NHTSA provide to resolve this matter? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep Cherokee 2020
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-21
- VIN: 1C4PJMDX0LD
- Components: WHEELS
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated while the vehicle was receiving an oil change and inspection, the contact was informed that the lug nuts were swollen. The contact was informed that the lug nuts needed to be replaced. The vehicle was taken to the dealer where it was diagnosed with 18 swollen lug nuts. The contact was informed that the lug nuts needed to be replaced. The lug nuts were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,900.
Latest 5 recalls Jeep Cherokee
The National Highway Traffic Safety Administration (NHTSA) has issued 212 recalls for different components of the Jeep Cherokee.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Jeep Cherokee 2022
- Report Received Date: 2024-07-08
- Manufacturer: Chrysler (FCA US, LLC)
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- Consequence: An air bag that does not deploy as intended can increase the risk of injury in a crash.
- Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
- Model: Jeep Cherokee 2021
- Report Received Date: 2024-07-08
- Manufacturer: Chrysler (FCA US, LLC)
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- Consequence: An air bag that does not deploy as intended can increase the risk of injury in a crash.
- Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
- Model: Jeep Cherokee 2022
- Report Received Date: 2024-03-28
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.
- Model: Jeep Cherokee 2014
- Report Received Date: 2023-05-11
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
- Consequence: A fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
- Model: Jeep Cherokee 2016
- Report Received Date: 2023-05-11
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
- Consequence: A fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Latest negative Jeep Cherokee car reviews
Latest positive Jeep Cherokee car reviews
-
Vehicle year: 2020
I can tell you really love your Jeep Cherokee Latitude Plus! It sounds like it performs really well and has a lot of great options. I understand that the back cargo area may be a bit small for your needs, but overall it sounds like an awesome vehicle.
-
Vehicle year: 2000
128,000 miles and still kicking. I love my Jeep Cherokee. I hang on to it because there is nothing out there I want to replace it with. It is the perfect size, has a great motor, and a fantastic 4WD system with part-time/full-time capabilities. In deep mud and snow, I still haven't gotten stuck. I wish Jeep would bring this one back into production and get back to basics!
-
Vehicle year: 1990
I bought my Jeep from the original owner and have put 246,000 miles on it. It has been incredibly dependable, more so than any other vehicle I've owned. Even after replacing the fuel injectors at 230,000 miles, which were the original factory injectors, it still starts with just a tap of the key and has never left me stranded. My son loves it so much that he wants me to buy another one so he can have this one.
-
Vehicle year: 2017
I had a 2015 Mazda CX5 that I liked, but the road noise was out of control. As an outside salesman, I go through cars very quickly, and the CX5 had all the bells and whistles, but I didn't like some of them. That's why I'm glad I had more options with the Cherokee. The first thing I noticed when I looked at the car is that the design is fantastic. It looks like a Grand Cherokee, but more compact, and just the right size for me. When I opened the door, the huge display screen was a sight to be seen, with many more options than the CX 5 had on the display, which is a nice addition. Now let's get into the driving. It is a little quieter compared to other compact SUVs. If you want the same quality of sound and drive, you will easily be spending over 45K with other similar models. It is fast with the V6, and honestly, who wants a 4 when you can get over 100 more horsepower for almost the same price and identical gas mileage? Here are the cons: It doesn't handle as well with corners as the CX5, the engine is loaded when you gun it (I actually like that about it, but some might not), and cargo space is a little smaller. I wanted a quieter ride, but I'm not yet satisfied. I'll keep it for 4 years and then see where Jeep is at.
-
Vehicle year: 2022
This is our 4th jeep. We love jeeps because they are well made and have such attractive body styles.
Are you having problems with your Jeep Cherokee?
Tre Mante 2025-06-13
Vehicle year: 2015
In April 2015, we purchased a brand new 2015 Jeep Cherokee, which was a luxurious upgrade for us. Despite being our third Jeep in five years, we began experiencing issues with the transmission soon after the purchase. Despite being told that the violent shifting was 'normal' on every occasion, we persisted in raising our concerns with the dealership. Over the course of nine months, the car has been in for three recalls and two software updates. By September 2015, the transmission issues had become so severe that we demanded a test drive. Despite being told that the service department was backed up with transmission repairs and that we would not be provided with a rental, we insisted that they check the problem out. After leaving the car with them for the weekend, they called to say that they had test driven the car and found nothing wrong with it. However, when my husband requested to sit in a test drive with the service man the following morning, they test drove the car again (even though they were asked not to) and again found nothing wrong with it. As the car's owner, my husband was understandably furious that they had not addressed the problem or followed his requests.As of January 2016, the car is still experiencing issues with shifting gears and stalling, despite a recent recall and supposed software update. After contacting the dealer, they requested that we leave the car with them for an unspecified amount of time without providing a rental, which was not feasible as it is our daily driver. We then reached out to Chrysler directly, who informed us that we were eligible for a rental and that we could leave our car at the dealership for 5 days. During this time, the service department acknowledged the issues we had been experiencing and attributed them to a software update. However, we had already undergone a failed software update. The issues we are experiencing include rough shifting, delayed acceleration, and stalling when turning on the air/heat. These issues are not normal for a brand new car with low mileage and should be addressed accordingly.I received my vehicle back from the dealership recently and experienced a serious safety issue while driving on the freeway. The vehicle did not shift into gear until it reached 6k RPMs, which is completely unsafe. As a daily driver, I rely on this vehicle to transport my two young children safely. Unfortunately, the jerking from the transmission shifting has almost caused accidents on multiple occasions. I cannot wait for another software update or for the manufacturer to recall the vehicle. This is a clear safety issue that needs to be addressed immediately. Two visits to the dealership for repairs is unacceptable for a car that is supposed to be safe and reliable.
Darian Gusikowski 2025-06-11
Vehicle year: 2019
I purchased a 2019 Jeep Cherokee Latitude AWD with only 5 miles on the odometer. Unfortunately, at 6000 miles, the vehicle experienced a complete engine failure due to a lack of oil. Despite the dealership's claim that this was normal, I firmly believe that a new car should not experience such a catastrophic failure. Additionally, at 9000 miles, the check engine light illuminated. As a result of these issues, I cannot recommend purchasing a Jeep. This has been the least reliable vehicle I have ever owned.
Jesse Kris 2025-06-10
Vehicle year: 1995
I really enjoy my Jeep Cherokee because it has been very reliable and has low maintenance costs. However, I have noticed that it can be tiring on long trips and the back seats can be difficult for older people to manage. Despite this, it handles very well in adverse weather conditions and has been going strong with 126,000 miles on it. I have followed the owner's manual for servicing and have only needed to replace the tires once. I have never had any major repairs or front end problems. While it may not be the smoothest ride, I have never taken it off-road. Overall, I am very satisfied with my Jeep Cherokee.
Arno Muller 2025-06-10
Vehicle year: 2015
The 2015 Jeep Cherokee Limited has transmission problems that start as early as 1,000 miles. Despite its attractive exterior and interior, the mechanics of this car are a failure. The hard shifting issue has been reported by several other owners, as can be seen by searching for 'hard-shifting' issues with Cherokees online. Despite multiple visits to the dealer, the issue remains unsolved. It is disappointing to have to take a new car to the dealer every few weeks without a solution.
Giuseppe Maggio 2025-06-04
Vehicle year: 2015
I purchased this car on May 11th, 2015. Unfortunately, during a trip to visit my family for Memorial Day, the transmission light came on after only 1500 miles on the car. I had to wait until the dealership opened on Tuesday to have it checked out. Although they reset the light and said it was nothing, it came back on during my ride home. I immediately drove back to the dealer and they had the car from May 27th to June 9th, during which they replaced the transmission. However, on June 12th, the light came back on with only 2174 miles on the car. I returned to the dealer and they had the car from June 12th to July 2nd, during which they replaced the valve body. Unfortunately, on July 7th, the light came back on along with the parking brake light and the 4x4 light, and I smelled something burning. The dealer had to tow the car away. I contacted Chrysler to request a repurchase, as I did not want to keep the car. However, it took them three weeks to respond. I finally got the car back on July 22nd after a second transmission replacement, but on July 28th, I had to return it to the dealer again. This time, they replaced the transmission for the third time, and I finally got the car back on September 4th with 2664 miles on it. I filed a lemon law suit with FCA Chrysler on July 17th, 2015, and I am still fighting this claim. Although I have been driving the car since September, the transmission is still not right. It screams down hills and does not shift properly. The dealer insists that there is nothing wrong with the transmission, but I know that it does not shift well and this is not normal. Unfortunately, Chrysler has not been responding to the lawyers on this claim, and they are trying to make me settle with a deduction for the miles I have put on the car. I am disappointed with how poorly Chrysler has handled this situation. I will not be purchasing another Chrysler/Jeep product again, nor will I recommend them. It's a shame that the car and the company have let me down.11/25/16 update*** it took me until last week to have the lemon law completed. Although the transmission still slips and screens going up or down a hill, I am so happy to be out of this car. The whole process was a nightmare and it cost me way too much money to fight FCA. However, I still stand behind my original review- the company was horrible, but the car was ok with a bum transmission.