2020 Jeep Cherokee problems
The Jeep Cherokee is a line of SUVs manufactured and marketed by Jeep over five generations.
Marketed initially as a variant of the Jeep Wagoneer, the Cherokee has evolved from a full-size SUV to one of the first compact SUVs and into its current generation as a crossover SUV.
Named after the Cherokee tribe of Native Americans in the United States, Jeep has used the nameplate in some capacity since late 1973 when American Motors Corporation introduced the 1974 model year line.
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Common 2020 Jeep Cherokee problems
The 2020 Jeep Cherokee has been reported to have several common problems based on complaints from owners. These issues span across various components of the vehicle, including the drivetrain, engine, transmission, brakes, steering and suspension, climate system, and infotainment system.
- Drivetrain issues: Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, and electronic stability control are all areas where issues have been reported. For example, some owners have experienced driveline vibration, which can be caused by worn or damaged drivetrain components. Additionally, electrical failure in drivetrain components can lead to problems with traction control and electronic stability control systems.
- Transmission problems: Transmission rebuild or replacement, torque converter, premature clutch replacement, and gear selector and linkage issues have been reported. Some owners have experienced transmission hesitation, rough shifting, or slipping, which can be caused by a variety of factors including low transmission fluid levels, faulty solenoids, or worn clutch components.
- Engine issues: Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt, gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks, and engine knock or ping have all been reported as issues. For example, some owners have experienced engine knock or ping, which can be caused by improper fuel octane, ignition timing issues, or worn engine components.
- Brake problems: Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, and regenerative braking have all been reported as issues. For example, some owners have experienced premature brake pad wear, which can be caused by a variety of factors including aggressive driving habits, improper brake pad material, or worn brake rotors.
- Steering and suspension issues: Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, and electronic or air suspension have all been reported as issues. For example, some owners have experienced steering wheel vibration, which can be caused by worn or damaged steering or suspension components.
- Climate system issues: AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, and refrigerant leakage have all been reported as issues. For example, some owners have experienced issues with the climate control system not blowing cold air, which can be caused by a variety of factors including low refrigerant levels, a faulty compressor, or a damaged evaporator.
- Infotainment system issues: Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display, windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect, sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank have all been reported as issues. For example, some owners have experienced issues with the infotainment system freezing or crashing, which can be caused by software bugs or hardware issues.
It is important to note that these issues are based on complaints from owners, and not all 2020 Jeep Cherokee owners will experience these problems. However, potential buyers should be aware of these common issues and consider having a pre-purchase inspection performed by a qualified mechanic to ensure that the vehicle is in good condition before purchasing.
Do 2020 Jeep Cherokees have transmission problems?
If you don't routinely and regularly change your fluids at least each 30,000 miles or so, you may find that your 2020 Jeep Grand Cherokee transmission will promptly slip.
What is the biggest problem with Jeep Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
Are there any issues with 2020 Jeep Grand Cherokee?
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Is there a recall on 2020 Jeep Cherokee?
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control. Tip: Recalls don't affect every vehicle of the same year, make and model. You'll need your car's 17-digit Vehicle Identification Number (VIN) to know for sure.
What is the biggest problem with Jeep Cherokee?
Some of the most common problems with Jeep Grand Cherokee SUVs include the following:
- Power Steering Failure: A vehicle's power steering system helps you maneuver your SUV, especially when turning or driving at low speeds. ...
- Engine Issues. ...
- Other Electrical System Problems. ...
- Safety Concerns.
Do 2020 Jeep Cherokees have transmission problems?
If you don't routinely and regularly change your fluids at least each 30,000 miles or so, you may find that your 2020 Jeep Grand Cherokee transmission will promptly slip.
Are there any issues with 2020 Jeep Grand Cherokee?
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
What is the steering problem in the 2020 Jeep Cherokee?
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control. Tip: Recalls don't affect every vehicle of the same year, make and model. You'll need your car's 17-digit Vehicle Identification Number (VIN) to know for sure.
2020 Jeep Cherokee car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jeep Cherokee problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Electrical system problems
- Engine problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all 2020 Jeep Cherokee vehicle components and the number of complaints received.
Latest 25 complaints 2020 Jeep Cherokee
The NHTSA has received 105 complaints about various vehicle components related to the 2020 Jeep Cherokee. Below are the 25 most recent complaints reported for 2020 Jeep Cherokee vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-10-20
- VIN: 1C4PJMDXXLD
- Components: POWER TRAIN
- Summary: I was going 35 miles per hour the car as i was driving started acting abnormally driving in a lagging jerky way and then states 4wd unavailable service soon. I looked up the issue which seems like a ptu defective part and it seems to be a pretty common issue that jeep cars are experiencing and having difficulty with while driving.
SUSPENSION,POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-03-29
- VIN: 1C4PJMDX5LD
- Components: SUSPENSION,POWER TRAIN,SERVICE BRAKES
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated while driving at various speeds and depressing the brake pedal, there was an abnormal scraping and crunching sound heard. Additionally, the contact stated that the failure recurred while driving on a bumpy road surface and over a pothole. The vehicle was taken to several independent mechanics, where the brake calipers, the brake rotors, and the brake pads were replaced. Additionally, a wheel alignment was performed; however, the failure recurred. The vehicle was taken to an unknown dealer, where it was test-driven; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
WHEELS PROBLEM
- Date Of Incident: 2024-10-12
- VIN: 1C4PJMDX0LD
- Components: WHEELS
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated while the vehicle was receiving an oil change and inspection, the contact was informed that the lug nuts were swollen. The contact was informed that the lug nuts needed to be replaced. The vehicle was taken to the dealer where it was diagnosed with 18 swollen lug nuts. The contact was informed that the lug nuts needed to be replaced. The lug nuts were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,900.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-10-03
- VIN: 1C4PJMDX6LD
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: AGS system failed at 26,000 miles causing the check engine light to turn on. Cannot use auto start or get car inspection while light is on
POWER TRAIN PROBLEM
- Date Of Incident: 2024-03-08
- VIN: 1C4PJMDX6LD
- Components: POWER TRAIN
- Summary: My 2020 Jeep Cherokee limited started making a loud clunking sound when on the break coming to a stop. It also makes a grinding noise for a mine while accelerating speed and then will shift back to normal. I have had it looked at and the dealership is saying that it is either the transmission or the PTU, neither of which I can afford to repair and with 70,000 miles on the car has no warranty. I was in an accident 2/24 and thought it was related to that however it is not. I did not have my car most of the summer while trying to figure this out and now there’s too many miles. I am a travel nurse and I drive 2 hours to work and o do not feel safe. There isn’t a recall however there are many recalls for the same issue but different years. I am frustrated because this is something that they should fix for obvious related reasons with other years having the same issue.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-08-09
- Crash: 1
- VIN: 1C4PJMDN5LD
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: History of the vehicle in the shop for braking issues, on 08/09/2024; 2 vehicles in front braked for an animal on a busy road, and saw braking. Was at around 30mph and started to brake, car in front had an emergency brake event and came to a sudden stop. My vehicle sent a BRAKE!, warning and started to apply brakes, I went to an evasive maneuver, my steering was cut, my brakes kicked my foot to half pedal and I could no longer brake. Coasted into the back of the vehicle in front of me at around 25 mph.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-13
- VIN: 1C4PJMLB7LD
- Components: POWER TRAIN
- Summary: The 2020 Jeep Cherokee Latitude Plus has a defect in the PTU in which the 4WD system doesn't work. On the dashboard, a SVC 4WD light is always on which makes the car only driveable in 2WD. The Liberty Auto City Chrysler Jeep Dodge Ram service center associate told me that the PTU is bad in my car, also that there are also a lot of other Jeep Cherokee's that have defective PTU's all over the country as well. It's been discussed in the Jeep Community throughout the years.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-08-31
- VIN: 1C4EJMBX6LD
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shut off independently. While at a stop light, the vehicle shut off. There were unknown beeping sounds and warning lights illuminated. The driver was unable to exit the vehicle. The contact called 911. The vehicle was pushed off the road by a good Samaritan. The vehicle was towed to the residence. The battery was checked by a neighbor. The vehicle was taken to the local dealer, where it was diagnosed that there was low voltage in the vehicle. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 67,000.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-28
- Fire: 1
- VIN: 1C4PJLCB7LD
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Upon driving at approx 20mph in traffic on the highway, there was a sudden loss of power in acceleration. Smoke was seen around the vehicle. Multiple lights flashed on the dashboard and then quickly went blank. As I was pulling to the side of the road I noticed flames coming from the front right side of the vehicle. The brakes no longer worked. I got out of the vehicle as smoke was seeping into the cabin. I was able to retrieve my phone and bag. Approx. 30 seconds after exiting the vehicle and moving away there was a small explosion. Over the course of the next few minutes there were multiple other explosions. Emergency services were called immediately. The vehicle burnt to the ground completely.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-14
- VIN: 1C4PJMBX2LD
- Components: POWER TRAIN
- Summary: ptu premature failure
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 1C4PJMBN5LD
- Components: FUEL/PROPULSION SYSTEM
- Summary: Fuel line plastic fitting cracked and was sprayed fuel on hot engine and exhaust system connector was where steel line from tank becomes a plastic line for engine There it no reason for this fitting to crack as Their is no tension on line. This is clearly a defective piece and don’t want someone else hurt from problem
POWER TRAIN PROBLEM
- Date Of Incident: 2024-04-15
- VIN: 1C4PJMLX5LD
- Components: POWER TRAIN
- Summary: The power transfer unit failed, requiring a replacement of the power transfer case. It is still on the vehicle and has not been replaced yet. The 4WD on the car is unavailable, which puts my family and I at risk when driving in snowy conditions as are common in the area I live in. Additionally, the dealership stated that there are no replacement parts available since the part is “under development”, likely due to a flaw. I have taken the vehicle to two Chrysler, Dodge, Jeep, Ram dealerships who have both reported the same issue. The component has not been inspected besides the inspections done at the car dealerships. There were no symptoms of failure besides the “Service 4WD” warning light coming on, as well as warnings every time the car is turns on, indicating that 4WD is unavailable.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-30
- VIN: 1C4PJLDB3LD
- Components: UNKNOWN OR OTHER
- Summary: The past two days the car has been running a little rough. This morning the car didn't start and service shifter message came on along with battery and engine lights.
SEATS PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 1C4PJMDXXLD
- Components: SEATS
- Summary: 1. This is not a safety issue. This is a cosmetic issue. 2. Not applicable to warning lights. 3. General Issue: Bottom portion of drivers seat, reported to be leather, is peeling. This peeling is discoloring the seat and shows signs that it will continue over the entire seat. Never before have I seen this issue with leather seats (in many previous vehicles), including other Jeep vehicles. The issue was confirmed by an authorized Jeep dealer and they provided me an estimate including labor to be more than $1000. This peeling is of course, a cosmetic issue, but it looks awful and should not happen on a Jeep that is only 4 years old and has been gently taken care of. I realize this is a "wear and tear" issue, however there is no over-use - only usual getting in and out of the car. Leather should wear much longer and should not peel over time.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-27
- VIN: 1C4PJMBX9LD
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated while driving 60 MPH, the transmission failed without warning and the RPM became extremely elevated; however, the vehicle failed to respond while depressing the accelerator pedal. Despite the failure, the contact was able to coast the vehicle off to the shoulder of the highway. Due to the failure, the vehicle was towed to the residence where it remained. The dealer was notified of the failure and the contact was informed that the vehicle needed to be towed to the dealer for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.
ENGINE PROBLEM
- Date Of Incident: 2024-06-14
- Fire: 1
- VIN: 1C4PJMDX0LD
- Components: ENGINE
- Summary: The contact owned a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the four-wheel drive overheated warning light illuminated. The contact reduced the speed, and the vehicle was driven to the shoulder of the road. The contact stated that a nearby driver pulled over and informed the contact that the vehicle was on fire. The nearby driver also assisted the contact out of the vehicle. The contact stated that there were several explosions. The contact stated that the vehicle was burned to the ground. The fire department and the local police arrived on the scene. There were no injuries sustained. A Fire report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure and a case was filed. In addition, the case is currently under investigation. The failure mileage was approximately 26, 900.
WHEELS PROBLEM
- Date Of Incident: 2024-04-29
- VIN: 1C4PJMDX9LD
- Components: WHEELS
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated that the vehicle was taken to an independent mechanic for a routine service; however, while being serviced, the mechanic discovered that the lug nuts on all four wheels had swollen and that the factory lug tool could not be used to remove the lug nuts. The cause of the failure was unknown. The vehicle was then taken to another independent mechanic where a special tool was used to remove the lug nuts. The contact notified the manufacturer of the failure; and the manufacturer acknowledged that there was a failure with certain lug nuts; however, there were no recalls on the VIN. The vehicle was repaired. The failure mileage was 23,500.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-04-29
- VIN: 1C4PJLLB0LD
- Components: SERVICE BRAKES
- Summary: Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart before break will disengage. Have had it to the dealer, no less than three times with one visit lasting over 30 days with no resolution to date.
STEERING PROBLEM
- Date Of Incident: 2021-12-02
- Crash: 1
- VIN: 1C4PJMDX4LD
- Components: STEERING
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated that while the vehicle was parked the driver attempted to accelerate forward and the vehicle erroneously made a sharp left turn and crashed into a construction zone causing damage to the vehicle and the construction site materials. No further information was available. During the incident, no injuries were reported and no police report was filed. The vehicle was later towed to the local dealer who diagnosed that the steering rack gear had fractured. The steering rack gear was replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The contact was later informed that the VIN was not included in the NHTSA Campaign Number: 19V637000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 22,000.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-02-19
- VIN: 1C4PJLLB0LD
- Components: SERVICE BRAKES
- Summary: Parking break will automatically engage and stop the vehicle while driving or in motion. It happens randomly and at different speeds. Have taken to two separate dealerships, and neither seem to think there is a problem because they haven’t duplicated.
STEERING PROBLEM
- Date Of Incident: 2024-02-09
- VIN: 1C4PJMDN8LD
- Components: STEERING
- Summary: On Feb. 9th I was driving my 2020 Jeep Cherokee when the steering locked,I was unable to control the Jeep. Warning lights popped on the dash. Service power steering, four-wheel-drive system temporarily unavailable, Blindspot alert temporary unavailable, Service electric stability Control, stop start not ready. By the grace of God, somehow I was able to stop the car. I called AAA to have me towed to the dealership Autoland Springfield New Jersey. My car was in the service department from From February 9 to March 1 After checking my Jeep they called in a master mechanic and it was determined that the rack and pinion steering needed to be replaced.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-01-22
- VIN: 1C4PJMLB4LD
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the "Service Four Wheel Drive" message remained displayed. The vehicle was taken to the local dealer who diagnosed that the PTU was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 79,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-01-25
- VIN: 1C4PJMBX9LD
- Components: POWER TRAIN
- Summary: My wife was driving the Cherokee on a level street at approximately 40 miles per hour and the power transfer unit malfunctioned causing the wheels to lock up. The 4-wheel drive was disabled and the emergency brake began engaging randomly. She was able to drive to the local Jeep dealer who informed her that the Power Transfer Unit had broken and needed to be replaced. This car is approximately 5,000 miles out of their 60,000 mile drivetrain warranty and has never been driven off road. When looking at the frequency of this part failure on the internet, it appears to be a chronic problem and in fact previous model years have been recalled for this issue. This year should be recalled too. On top of the part failure, Jeep can't even get the part to repair it due to the extreme demand. We cannot be given an estimate of when the part will be available.
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-26
- VIN: 1C4PJMBN7LD
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: I was driving on an on ramp on an interstate and the vehicle suddenly went from drive mode into losing power and completely stalling out. From that point, the vehicle would not start and had to be pushed to the side of the on ramp. The manufacturer says that the Power Transfer Unit failed and needs replacement.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-01-17
- VIN: 1C4PJMDX0LD
- Components: SERVICE BRAKES
- Summary: Vehicle slowed while driving at highway speed and started making a rotational grinding noise. Shortly after, brake light lit up on dash along with service parking brake, auto start /stop light and flashing light on e brake button was flashing.Vehicle was taken to Jeep deslership and scanned. Found emergency brake module went bad and needs to be replaced. Part ordered and Jeep will be scheduled to have it replaced.
2020 Jeep Cherokee recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2020 Jeep Cherokee.
- Manufacturer: Chrysler (FCA US LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- Manufacturer: Chrysler (FCA US LLC)
- Components: STEERING:RACK AND PINION:RACK
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
- Consequence: A loss of steering control increases the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Negative 2020 Jeep Cherokee car reviews
Positive 2020 Jeep Cherokee car reviews
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Great driving....great looking..very nice suv...love my 2020!
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This is my third jeep and I have loved every one. I'm in my 70's and it fits me perfectly.
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I had never driven a Jeep but they kept catching my eye while riding up and down the roads. After considering several different SUVs and reviewing websites, we went to the Jeep dealership to take one for a test drive. Loved it! You can't beat the looks and the value. I love my Cherokee!
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Our Cherokee has been a fantastic vehicle for us, with 20k miles driven and zero problems. The car looks great (although that's subjective), and provides a smooth, quiet, and comfortable ride. The seats are comfortable, and there is ample front and rear legroom. The infotainment system is also very good. We have been averaging 28 mpg, with more highway than city miles. While the 2.4 motor is suitable for most users, if you require snappy acceleration, we recommend the 3.2 or 2.0T. If you do opt for the 2.4, it is important to check the oil regularly. The transmission works flawlessly, with no hard shifts. We believe that Jeep has done an excellent job with this vehicle, and while there were some issues in the first couple of years, they have now been resolved. Despite this, many buyers are still looking elsewhere. However, we continue to enjoy our Cherokee immensely.
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I purchased my 2020 Jeep Cherokee Trailhawk 6 cyl 4x4 brand new with all possible options. I absolutely love the solid and comfortable ride, as well as the power and safety features. In black, it's a stunning vehicle too. It handles great in snow, rough terrain and on the highway. I have now driven over 100,000 km and have only spent about $2,000 on maintenance. I hope my good fortune continues. I am so grateful for the solid reputation of the 3.2 ltr Penstar engine. The only downside is the small fuel tank. Between city and highway driving, it can be challenging to get over 500km per tank. When the low fuel light comes on, I only get a mere 50km warning. This requires some careful planning when driving on the Prairies where gas stations are few and far between. Overall, this is one of the best vehicles I've had in the last 25 years, after the muscle cars I drove in the 1960s to 1990s.
Additional sources
More sources of information about 2020 Jeep Cherokee problems:
2020 Jeep Cherokee Review, Problems, Reliability, Value, Life ...
Mar 9, 2023 ... Common problems found on the 2020 Jeep Cherokee include excessive oil consumption, the stereo system freezing up, along with some paint quality ...
2020 Jeep Cherokee Problems | Kelley Blue Book
How reliable is the 2020 Jeep Cherokee? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2020 Jeep Cherokee Trailhawk Transmission (and possibly ...
Nov 15, 2023 ... 2020 Jeep Cherokee ... Think this is a fairly common issue. Here's ... Insist that the Jeep technician use his WiTECH to diagnose the problem.
Reliability of the 2019/2020 Jeep Cherokees? : r/whatcarshouldIbuy
Dec 6, 2020 ... reliability is sub-par for a non-luxury mid size suv. reliability is generally okay. expect to have some repairs, and some repairs that may ...
2020 Jeep Cherokee Reliability - Consumer Reports
Owner Reported Trouble Spots · Drive System · Transmission Major · Engine Major · Transmission Minor · Brakes · Steering And Suspension · Climate System.
Other years of Jeep Cherokee
Are you having problems with your 2020 Jeep Cherokee?
Quinn Donnelly 2024-10-12
This vehicle has several areas that could benefit from improvement. The headrests are too tall and jut forward, causing discomfort and a constant need to lean forward. Additionally, the B pillar can obstruct visibility for taller individuals. The infotainment system could be more user-friendly, with more accessible controls and knobs. The climate control system could also benefit from easier accessibility. While the vehicle may not be the most powerful, it still offers reliable performance. Overall, there is room for improvement, but with some adjustments, this vehicle could be a great choice for many drivers.
Archibald Hoeger 2024-08-20
I recently traded in my 2016 Cherokee Trailhawk for a 2020 model, but unfortunately, I have been left feeling disappointed. While the drive is still solid and quiet, I have noticed that the engine lacks a little low-end punch when going uphill on pavement. What's more, the 2020 model lacks some of the neat little features that made the Trailhawk such a cool vehicle to own, such as a locking fuel door, the ability to change the background design on the radio, and leather bolsters on the seats. One of the biggest disappointments for me was the lack of a hidden cargo compartment under the passenger seat, as well as the inability to have the passenger seat fold flat forward. Lastly, the 2020 model no longer has lighted cup holders. I understand that these features may seem superficial to some, but they were important to me. I must admit that I did not test drive the new model before purchasing it, and now I am not too sure I would have bought it if I had known that some of my favorite features were no longer available. However, I do realize that the dealer gave me an incredible amount of money on a trade and a price on the new one that I couldn't pass up.
Ricardo Ziemann 2024-08-05
Leasing that amazing thing for 42 months! It's a 2019 2L turbo Fiat engine Trail Hawk, fully loaded with a sunroof - beautiful! When you lease, make sure to get the tow coverage, just in case. If you bought it, be aware that it may become a money pit after 3 years and the resale value may be low. However, I know people with the same car who take frequent trips to the dealer due to electronics issues. Italian cars can be expensive and sometimes faulty, but they're worth it for the style and performance!
Jabari Langworth 2024-04-12
I strongly advise against purchasing a 2020 Jeep Cherokee Upland. The transmission failed twice, once at 23,000 miles and again at 63,000 miles, causing the car to completely lock up. It is not a reliable vehicle and I recommend investing in a more dependable option.
Lawson Kreiger 2024-02-25
The 2020 Jeep Cherokee has been experiencing issues with hesitation, bucking, and making clicking sounds when coasting and then applying gas again. Additionally, some drivers have reported gurgling or rattling sounds when accelerating. Despite multiple attempts by the dealer, the root cause of these issues remains unclear. As a result, some customers have expressed dissatisfaction with their purchase of this new car.