2019 Jeep Cherokee problems
The Jeep Cherokee is a line of SUVs manufactured and marketed by Jeep over five generations.
Marketed initially as a variant of the Jeep Wagoneer, the Cherokee has evolved from a full-size SUV to one of the first compact SUVs and into its current generation as a crossover SUV.
Named after the Cherokee tribe of Native Americans in the United States, Jeep has used the nameplate in some capacity since late 1973 when American Motors Corporation introduced the 1974 model year line.
Social links
Common 2019 Jeep Cherokee problems
The 2019 Jeep Cherokee has been reported to have several common problems, primarily related to its engine, transmission, drivetrain, brakes, and electrical system.
Engine Problems: The 2019 Jeep Cherokee is known for having its engine shut off unexpectedly while in motion, which can be a significant safety concern.
Transmission Issues: The 2019 Cherokee is known for hard, sudden shifts that seem to be linked with the model’s ZF 9-speed transmission, which is well-known for having mechanical errors.
Drivetrain Failures: The drivetrain connects a vehicle’s transmission to its axles. This model’s drivetrain appears to be faulty and prone to making noises and making the whole vehicle shake. It may also be connected to the transmission’s problems.
Brake Problems: The Cherokee doesn’t just have problems speeding up. It also has plenty of complaints about how it slows down. People report that the vehicle jerks when braking, making it hard to smoothly stop or avoid accidents. Others mention strange grinding noises coming from the brakes.
Electrical Issues: On top of all the car’s fundamental problems, the 2019 Jeep Cherokee also has gremlins in its electrical system. Drivers have complaints ranging from lights shutting off while driving to cruise control issues to the automatic locks not working properly.
These issues have led to a high number of complaints to the National Highway Traffic Safety Administration (NHTSA), with more than 250 complaints regarding the engine, over 70 related to the brakes, and around 170 about various electrical problems.
Are there any problems with the 2019 Jeep Cherokee?
The 2019 Jeep Cherokee only lasts around 150,000 miles with some serious engine and transmission problems reported. At $17,325 to $26,375, it's too expensive for an SUV which is very expensive to keep running out of warranty.
What is the main problem for a Jeep Cherokee?
Some of the common issues that plague the Jeep Cherokee include engine stalls, transmission problems, and transmission-related recalls.
What is the transmission problem on the 2019 Jeep Cherokee?
The 2019 Cherokee is known for hard, sudden shifts that seem to be linked with the model's ZF 9-speed transmission. This transmission is well-known for having mechanical errors. Drivers report shaking, shuddering, and jerking coming from the car as it unexpectedly shifts gears when the vehicle is not accelerating.
What is the differential problem on the 2019 Jeep Cherokee?
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down.
Are there any problems with the 2019 Jeep Cherokee?
The 2019 Jeep Cherokee only lasts around 150,000 miles with some serious engine and transmission problems reported. At $17,325 to $26,375, it's too expensive for an SUV which is very expensive to keep running out of warranty.
What is the main problem for a Jeep Cherokee?
Some of the common issues that plague the Jeep Cherokee include engine stalls, transmission problems, and transmission-related recalls.
What is the transmission problem on the 2019 Jeep Cherokee?
The 2019 Cherokee is known for hard, sudden shifts that seem to be linked with the model's ZF 9-speed transmission. This transmission is well-known for having mechanical errors. Drivers report shaking, shuddering, and jerking coming from the car as it unexpectedly shifts gears when the vehicle is not accelerating.
What is the differential problem on the 2019 Jeep Cherokee?
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down.
2019 Jeep Cherokee car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jeep Cherokee problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Power train problems
- Electrical system problems
- Unknown or other problems
- Steering problems
The graph below shows statistics for all 2019 Jeep Cherokee vehicle components and the number of complaints received.
Latest 25 complaints 2019 Jeep Cherokee
The NHTSA has received 947 complaints about various vehicle components related to the 2019 Jeep Cherokee. Below are the 25 most recent complaints reported for 2019 Jeep Cherokee vehicles.
STEERING,ENGINE,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-10-18
- VIN: 1C4PJLCB6KD
- Components: STEERING,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Engine off, lost power steering and brakes. Gave me an error on the dash something about not being able to shift. Have 2 kids
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2020-01-15
- VIN: 1C4PJMBX0KD
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2019 Jeep Cherokee. The contact stated while driving 10 MPH at night, the headlights turned off momentarily. Additionally, the contact stated that while starting the vehicle, the instrument panel and the infotainment system screen display turned on after 15 seconds. The contact also stated that the instrument panel and the infotainment system screen display were turning off intermittently while driving. The contact stated that the forward collision system chime failed to engage while there was another vehicle in the rear proximity of the vehicle; however, the forward collision avoidance system chime engaged while driving by another vehicle. Additionally, the contact stated while driving from a complete stop, the vehicle made an abnormal clunking sound while shifting into 2nd gear. The vehicle was taken to the dealer several times, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-04
- VIN: 1C4PJMBX0KD
- Components: POWER TRAIN
- Summary: PTU first stopped allowing the vehicle to shift into 4 wheel drive, now it is showing a warning (while driving) on the instrument cluster that says "4WD Neutral Warning Vehicle May Move Even in Park". This notice pops up when driving or cruising at highway speed. Automatic transmission, no shift attempted at time warning appears.
STRUCTURE PROBLEM
- Date Of Incident: 2023-01-09
- VIN: 1C4PJLLB5KD
- Components: STRUCTURE
- Summary: The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the inside of the front driver’s side door filled up with water while it was raining. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer stated that the cause of the failure was identifiable, but the result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,200.
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-15
- VIN: 1C4PJMLB4KD
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: 4wd indicator light is on - PTU MOTOR OR SYSTEM BLOCKED, FOLLOWED TROUBLESHOOTING PER WSM, TRACED TO FAULTY ELECTRONICS IN POWER TAKE OFF UNIT, NEED TO REPLACE
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-01
- VIN: 1C4PJMLB4KD
- Components: POWER TRAIN
- Summary: The contact's granddaughter owns a 2019 Jeep Cherokee. The contact stated while driving 40 MPH, the PTU warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the PTU sensor unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 60,000.
AIR BAGS PROBLEM
- Date Of Incident: 2024-10-01
- VIN: 1C4PJLCB6KD
- Components: AIR BAGS
- Summary: Took car to Dealership due to air bag warning light illuminating on car but no collision. Dealer stated the car onboard module which controls the air bag deployment system was defective and possible would not have worked in an accident.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-19
- VIN: 1C4PJMLX8KD
- Components: UNKNOWN OR OTHER
- Summary: I've been advised that the cover over the rear differential is cracked and that the entire differential needs to be replaced. It seems illogical that the cover protecting a rear differential on a Jeep vehicle would be of a material that would crack when the vehicle has not been driven under extreme conditions. Both drivers have been and are currently [XXX] and have not had any citations. My residence is on a dirt road and some of my travel is on dirt roads however the appropriate care is taken. The vehicle is a 2019 with approximately 32,000 miles which indicates that the yearly mileage is low. I would appreciate consideration that the material used for the cover is faulty and that I should not be subject to the expense of replacing it and the rear differential. Fortunately it is not providing problems at this time and I have contacted the dealer to get it repaired/replaced. BUT I truly feel that this is faulty equipment on a JEEP. I look forward to hearing from you at your earliest convenience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-09-09
- VIN: 1C4PJLCB7KD
- Components: SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 50 MPH, the brakes were erroneously activated, causing the vehicle to stop abruptly in the middle of the road. During the failure, the messages "Service Emergency Brake" and "Service Throttle Body" were displayed. The vehicle was taken to the local mechanic who diagnosed that the ABS control module and throttle body module were faulty and needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 100,000.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-01
- VIN: 1C4PJMLB9KD
- Components: SERVICE BRAKES
- Summary: Parking brake keeps engaging on its own and become stuck very hard to disengage What started out as an occasional problem now happens every time I move my car from park to reverse or drive.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-19
- VIN: 1C4PJMDN8KD
- Components: UNKNOWN OR OTHER
- Summary: I could not get out of the driver's side of the car. I was the driver and tried to leave the vehicle, it would not let me. Something wrong with the door handle. Window does work on driver's side; but not the handle to open car door to exit. If I or anyone else in my situation was in an accident, I would not be able to get out on my own without emergency personnel help. Only day to take it to original dealership is next Tues. [XXX]. [XXX]and had to climb over the middle console to exit front passenger door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE PROBLEM
- Date Of Incident: 2024-08-17
- VIN: 1C4PJMLN3KD
- Components: ENGINE
- Summary: Cylindar number 4 was damaged by spark plug breaking. Causing loss of power and loss of use of vehcile. Book says to replace at 100000 miles it was at 81000 Loss of power going through mountain passes a short distance in front of other vechiles they were able to go around. YEs confirmed by two auto techs both say its a known issue with this vechile Third Party Warrenty company confirmed issues denied claim as they cover the engine but not the part that broke the engine Lights came on as it happened.
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-13
- VIN: 1C4PJMLB2KD
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: 4wd service light on, faulty power transfer unit. Known issue in Jeep Cherokees, many 2016-2017 vehicles were recalled for the same exact issue
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-06-18
- Fire: 1
- VIN: 1C4PJMJN3KD
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: My family and I drove from San Antonio, TX to El Paso, TX on [XXX]. In the car were 4 passengers, including a 11 month old child. At the start of the drive, a warning message that read "4WD overheated. Temporarily unavailable" was seen. The alert showed 1 time and upon a quick search online, was seemingly insignificant. It never showed up again during the drive. We did leave around 4pm so the sun was out and hot, we believed it to be a temporary warning that would not affect our drive as we did not need 4WD during the drive. The jeep did not have a lot of miles on it and was only serviced at the dealership at appropriate windows as recommended by professionals. Once we reached El Paso, a strong smell occurred. Followed shortly by fire and flames coming from the front area, under the hood, near the engine. We pulled off to the side of the road while the flames grew bigger. The infant and all 4 adults were able to exit the vehicle timely but the fire was very large. Many onlookers stopped to check on our welfare. There was an investigation done but all that was said was that there was in fact a fire, and it did in fact start near the front of the vehicle by the engine. Chrysler said they could not determine anything further as there was damage from the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SEAT BELTS PROBLEM
- Date Of Incident: 2024-08-21
- Components: SEAT BELTS
- Summary: The contact's grandson owns a 2019 Jeep Cherokee. The contact stated that the passenger’s side front seat belt failed to lock as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000. The VIN was not available.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-06
- VIN: 1C4PJLLB3KD
- Components: UNKNOWN OR OTHER
- Summary: On [XXX] I went to a dealership Larry H. Miller Chrysler Jeep in Tucson Arizona to fix a recall for my vehicle. They denied to fix my vehicle claiming that it was not register under my name, which is not true. I can provide a copy of my vehicle registration if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-15
- VIN: 1C4PJMDN1KD
- Components: UNKNOWN OR OTHER
- Summary: The screen on my vehicle began delaminating at a significant rate. As the screen continues to delaminate, the u-connect screen registers the touches as inputs. E.g. it will turn off my lights while i'm driving, switch to the back-up camera as i'm driving forward. This system controls steering, braking, and other important safety features
ENGINE PROBLEM
- Date Of Incident: 2024-08-26
- Crash: 1
- VIN: 1C4PJLLB8KD
- Components: ENGINE
- Summary: I have complained about my 2019 jeep latitude + from the first oil change I have to add 2-3 quarts of oil between oil changes. Jeep dies out in the middle of the road. And will not shift our start had to call dealership while almost being hit by several vehicles to find out I had to put the key fob by the start button and had the battery changed. Already complained customer service. I cant get nothing done with this jeep. It is a death.hazard please do something about this before someone is killed or injured. I have owned 3 jeeps and loved them all. But this one is a Lemon. Please help
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-09
- VIN: 1C4PJLLN9KD
- Components: POWER TRAIN
- Summary: Transmission needs to be replaced at 33,000 miles on the vehicle. While driving on a major expressway I experienced harsh up shifts from gears 1-2 & 2-3. It felt like the vehicle was being rear-ended. The vehicle died out and check engine light went on. Vehicle restarted and seemed to go back to normal for the rest of the drive. Vehicle was inspected at 2 Jeep dealers recommending new transmission and all related gaskets & Hardware. No warmings of any kind happened prior to this incident. Apparently there was a recall for this exact problem on the 2019 Jeep Cherokee yet my VIN number is not included. Recall: 2019 model year (KL) Jeep Cherokee vehicles equipped with a 948TE 9-speed transmission. NHTSA Campaign Number: 18V-492
UNKNOWN OR OTHER,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-08-24
- VIN: 1C4PJMLBXKD
- Components: UNKNOWN OR OTHER,BACK OVER PREVENTION
- Summary: The old battery died and auto zone installed a new one. The AAA tech that jumped me told me that the computer would be weird?? A safety hazard is when I put in reverse the back camera doesn’t go on?? So if I don’t look or don’t hear anything then there could be an accident?? Also the tire pressure on the console doesn’t work?? If I had a flat while driving it would not tell me how low my psi is on the tire?? I could have an accident?? Also the acceleration I think is slower due to the computer error that tells me to service shifter?? I just had a new battery installed and should not have these issues due to jeep having programming issues after a new battery is installed?? I never had this problem on any car I had after a battery installation???
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 1C4PJMDN2KD
- Components: ELECTRICAL SYSTEM
- Summary: Failing part - 8.4" Uconnect radio/control center of the Jeep. The Uconnect system is failing and started ghosting the vehicle, changes the radio, heat and AC, turns on backup camera, calls 911, etc. This specifically becomes a when it starts calling phone numbers and turning backup camera and becomes a distraction to the driver. The problem has been confirmed as the system control panel has delaminated and needs to be replaced by a Jeep Dealer. We were advised to have a Dealer check and confirm the control panel has delaminated and confirm it needs to be replaced. We followed this guidance from Chrysler/Jeep and Uconnect and told that once we did this and they confirmed it needed replaced they would start the process to replace the control panel. There were no warning signs that this was starting and first started about 6 months ago. It has now progressed to nearly every time use the vehicle the control panel starts ghosting all the controls. We have researched and understand that this is an issue with all the Uconnect 8.4 control systems, doesn't matter which vehicle it is in. What we have been able to find is it has been determined a safety issue in other vehicles and Chrysler/Jeep is replacing them. But for us we were told they would only warranty it to 60,000 miles. We have about 89,xxx miles on our Jeep. I don't understand how it can be determined a safety issue and Chrysler/Jeep can get by only covering this to 60,000 miles. It becomes a major safety issue when it randomly and constantly starts changing the temperature, fan speed, back up camera, radio, calling numbers including 911, this can only be stopped by turning the system completely off. this causes loss of many functions to the vehicle.
STEERING PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 1C4PJLLB7KD
- Components: STEERING
- Summary: The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, the power steering assist failed to operate as intended, with the "Repair Power Steering" message displayed on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with a defective rack and pinion. Upon investigation, the contact discovered NHTSA Campaign Number: 19V637000 (Steering); however, the VIN was not included in the recall. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-12
- VIN: 1C4PJMBX7KD
- Components: POWER TRAIN
- Summary: Keep getting 4WD is disabled indication and service 4WD indicator. The error code starts after starting the car and stays on continually Took it to the dealer and got Diagnostic Trouble Code C14A7-97. The transmission has been not shifting as usual and some time the wheels squeel when making a turn from the stop position.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-27
- VIN: 1C4PJMLX7KD
- Components: POWER TRAIN
- Summary: On 7.27.24, at 30,800 miles, my 2019 Jeep Cherokee displayed a warning light on the dashboard to service 4WD, stating that 4WD is unavailable. A trip to the dealer on 8.2.24 for diagnosis states the PTU has an internal fault and needs to be replaced. The vehicle is out of warranty. The replacement PTU part is on back order with no ETA. Dealer advised that driving with this warning light may or may not result in further damage. It could lead to damage of an axle or worse. Upon further research online, the PTU failure appears to be a known issue for many Jeep Cherokee owners.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-06
- VIN: 1C4PJLDB0KD
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor B circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.
2019 Jeep Cherokee recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the 2019 Jeep Cherokee.
- Manufacturer: Chrysler (FCA US LLC)
- Components: STEERING:RACK AND PINION:RACK
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
- Consequence: A loss of steering control increases the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
- Manufacturer: Chrysler (FCA US LLC)
- Components: AIR BAGS
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
- Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
- Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
- Manufacturer: Chrysler (FCA US LLC)
- Components: SEATS
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
- Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
- Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
- Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
- Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
- Consequence: A vehicle stall can increase the risk of crash.
- Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Consequence: A vehicle stall can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
- Manufacturer: Chrysler (FCA US LLC)
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
- Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ENGINE AND ENGINE COOLING:ENGINE
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
- Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Negative 2019 Jeep Cherokee car reviews
Positive 2019 Jeep Cherokee car reviews
-
I hope you're enjoying your new car! It sounds like you made a great choice with the loaded limited Cherokee and the upgraded turbo engine. The interior and exterior are both beautiful, and it's great to hear that you love it even more than your previous Grand Cherokee. Plus, it sounds like you got a good deal on the price. Congratulations!
-
I love this Cherokee! It's really smooth and the 2.4 Multair is perfect for NYC driving. The fit and finish are good, and the uconnect system is fantastic. I will always get a Jeep from now on.
-
I read a lot of reviews on the 2018 model and noticed that many people were complaining about the inline-4 engine. That's why I decided to go for the V6. The Jeep replaced our 2016 Mazda CX5, which we had leased. After comparing the two, we found that we love the feel of the Jeep much more. It's more comfortable inside, has a more solid ride, and the transmission is more responsive. By the way, we absolutely love the sunroof! The only drawbacks we've noticed are the small gas tank and poorer MPG, which means more trips to the pump. Other than that, we have no complaints. We've had it for 8 months now, and (knock on wood) we haven't had any issues so far. If possible, I'll update the review in a year or two to see if any problems come up.
-
I'm currently three weeks into my lease of a 2019 Cherokee Limited with panoramic moonroof/nav package and 3.2L V6 engine. While the car is very smooth and quiet on the highway, I have noticed some issues with the 9-speed auto transmission when driving locally. From a standing stop and accelerating from an intersection, there is a hesitation that can make it difficult and dangerous to merge with fast-moving traffic. Additionally, I have to manually turn off the ESP every morning when I leave home because going over speed bumps in my complex and on local streets makes the ESP kick in and stall the car for a few seconds, no matter how slow I take the bump! I wish there was an option to disable it completely. On my previous car (Lincoln MKZ), the remote start had a green/red LED indicator that confirmed whether or not the remote actually started the car. Unfortunately, the Jeep does not have this feature, so I sometimes have to check if the car is running or not. Furthermore, the car did not come with an owner's manual, which was disappointing. I spoke to Jeep, and they said it was the dealer's discretion to include one or not. Also, there is no cargo area cover included, which is surprising for a car at this price point. I had to make an additional trip to Jeep to buy the cover for $150, on top of the $40 for the owner's manual. Lastly, I was informed by my local dealer that I will have to wait until 2019 to buy a tow hitch, as they currently have no part numbers or photos. If I could get out of this lease right now, I would.
-
I am glad to hear that you are enjoying your selection! The Trailhawk is truly a unique small SUV, with its powerful 3.2l V6 engine and impressive towing capacity. Its good looks have also been improved from the 2018 model. Thank you for sharing your positive experience with us.
Additional sources
More sources of information about 2019 Jeep Cherokee problems:
2019 Jeep Cherokee Reliability - Consumer Reports
Owner Reported Trouble Spots · In-car Electronics · Exhaust · Drive System · Electrical Accessories · Brakes · Steering And Suspension · Transmission Major.
2019 Jeep Cherokee Review, Problems, Reliability, Value, Life ...
Dec 20, 2022 ... Overall Rating 6/10 – 2019 is a bad year for the Jeep Cherokee since there are mechanical problems showing up as they age, giving it a low ...
2019 Jeep Cherokee Problems. Anyone else have them too? : r/Jeep
Apr 22, 2023 ... My 2019 Cherokee V6 Latitude Plus has been nothing short of a nightmare. At about 35k miles, I had to have a complete transmission ...
2019 Jeep Cherokee Problems | Kelley Blue Book
How reliable is the 2019 Jeep Cherokee? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Why the 2019 Jeep Cherokee is the Worst Jeep in the Last Decade
Nov 29, 2021 ... Transmission Issues. The 2019 Cherokee is known for hard, sudden shifts that seem to be linked with the model's ZF 9-speed transmission. This ...
Other years of Jeep Cherokee
Are you having problems with your 2019 Jeep Cherokee?
Jarret McLaughlin 2024-11-15
Hi there! I hope you're doing well. I wanted to share my experience with my Jeep Cherokee Latitude Plus 8/2018. I noticed that while driving with the air conditioner on, my car made a loud almost horn sound under the hood for about 30 seconds. It only happens when I use the air conditioner and during this time, I get a warm burst of air on my legs, only on the driver's side. When I took it to the service department, they said they couldn't recreate the issue. However, they were able to solve the problem with my radio screen by updating it. This summer of 2019, during a humid morning, my car was sluggish for the first couple of minutes. Last week, my transmission jerked really hard pulling into traffic, and the next day did it again mildly. I just picked it up from the service department, and they said I have to wait until it is bad or a warning light comes on, as they couldn't recreate either problem. I have the extended warranty, thankfully, but it's still frustrating. So, my question is, what happens if I'm on a road trip and get stuck in a secluded area? Thanks for your help!
Delbert Kuhlman 2024-11-15
If you're considering purchasing this car, I would strongly advise against it. Our experience with it has been extremely disappointing. Despite having only 2800 miles on the odometer, we are already looking to trade it in. The acceleration is poor, and we are only getting 13 miles to the gallon, which is very low for a 4 cylinder car. In fact, it's the worst vehicle I've ever owned, and I've had some bad experiences in the past. I want to be clear that I don't just dislike this car, I really can't stand it. I hope this information helps you make an informed decision about your purchase.
Terence Corwin 2024-11-04
The car experienced a complete failure within three days of purchase and had to be towed in on a flat bed. Despite multiple visits to the shop and the use of three loaner cars, the issue persists with a persistent noise while the window operates. The car has spent more time in the shop than in my possession, which is six months. Based on my experience, I would not recommend this car.
Jorge Predovic 2024-09-18
The vehicle stalls out unexpectedly, which has been a recurring issue for many owners of this particular model. Despite purchasing my Latitude in December 2018, I experienced this problem for the first time when I stopped at a busy intersection and the car wouldn't start again. After turning it off and on again, it eventually started but the issue persisted. I took it to the dealership and they claimed it was a bad connection, which they fixed. However, the problem resurfaced two months later when the car stalled again while I was leaving work. The dealership then attributed the issue to the need for an oil change, but I found it strange that the car was running fine when stationary. Although I was overdue for an oil change, the amount of oil that had leaked out was excessive for only 10,000 miles. Despite the dealership's insistence that the issue was due to the oil, I remain unconvinced and will continue to monitor the situation.
Reilly Feest 2024-07-16
I bought the 2019 Latitude in mid-November 2018. Unfortunately, by Christmas, I noticed that the rear passenger floorboard was soaked. I initially thought it was due to the rain in our area and people tracking in water from their shoes and boots. However, in January, I noticed an awful smell coming from my purse and leather coat that I had put out of sight while at work. It took me two weeks to schedule an appointment to have the wet floor checked, and the dealership kept my Jeep for a week. They reported that the issue was caused by a lack of sealant where the two sides of the body meet underneath, but even after they replaced all the carpets, the smell persisted. Unfortunately, I ended up getting a bad sinus infection and had to take a week off work. One month later, the carpet was wet again under the front passenger seat and floor, and the rubber floor mats were covered in mold and mildew. I had to take my Jeep back to the dealership, and this time they had it for five weeks. They found additional leaks in the wheel well and replaced all the carpets and installed a new headliner. I've had my Jeep back for 10 days now, but I'm still afraid to drive it in the rain or wash it. I'm currently waiting for Chrysler Corporation and the dealership to work out the details so that I can get into a new Jeep. I'm not willing to tolerate any additional repairs, as the value and stability of my current Jeep have been compromised too much.