Ford Escape problems
The Ford Escape is a compact crossover SUV manufactured and marketed by Ford Motor Company since the 2001 model year. The first Ford SUV derived from a car platform, the Escape fell below the Ford Explorer in size; the Escape is currently sized between the Ford EcoSport and Ford Edge. The 2004 Ford Escape Hybrid was the first hybrid-electric vehicle from Ford, and the first hybrid produced as an SUV.
The first two generations of the Escape used the Ford CD2 platform (jointly developed with Mazda), leading to the release of the Mazda Tribute and Mercury Mariner; as with the Escape, both the Tribute and Mariner were marketed in North America. In Europe, the Escape was initially branded as the Ford Maverick from 2001 to 2008 (replacing a Nissan-produced SUV).
Under the mid-2000s "One Ford" globalization strategy, the third and fourth-generation designs of the Escape have been unified with the Ford Kuga, designed by Ford of Europe. Sharing a common body and chassis underpinnings (and several engines), the Escape and Kuga are manufactured in their home markets. As with previous generations, the fourth-generation Escape is offered with gasoline, hybrid, and plug-in hybrid options. Outside of North America, the Ford Escape is marketed in Australia, China, and Taiwan.
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Ford Escape model years
Common Ford Escape problems
The Ford Escape is a popular compact SUV known for its comfortable seating, useful cargo space, and smooth ride. However, like any vehicle, it has its share of common problems. Here are three of the most common issues reported by Ford Escape owners.
- Ignition Misfires: This problem has been reported by 435 Ford Escape owners. Ignition misfires in the Escape typically occur due to a faulty ignition coil, which tends to go bad after an average of 129,000 miles.
- Check Engine Light and Hesitation or Stumbling While Driving: This issue has been reported by 387 Ford Escape owners. The check engine light may come on, accompanied by hesitation or stumbling while driving, which can be particularly concerning at high speeds. This problem could be caused by a damaged EGR valve, which typically requires replacement at an average cost of $151 to $178.
- Internal Transfer Case Problems on Four-Wheel-Drive Models: This issue has been reported by 217 Ford Escape owners. The internal transfer case in some four-wheel-drive Escape models can become damaged from regular use, causing a howling noise that may progress to a clicking sound at higher speeds. While changing the transfer case fluid can help, many owners have had to replace the entire unit, particularly after 125,000 miles of regular four-wheel-drive system use.
These common problems affect the Ford Escape's reliability, with the SUV earning a good reliability score of 4.0 out of 5.0 from RepairPal.
It is important to note that some model years of the Ford Escape, such as 2005, 2008, 2009, 2013, and 2014, have received more owner complaints than others.
In summary, the Ford Escape has common problems such as ignition misfires, check engine light and hesitation while driving, and internal transfer case issues on four-wheel-drive models. These problems can impact the SUV's reliability and require costly repairs. However, with regular maintenance and careful driving, a Ford Escape can last for 200,000 miles or more.
What are the bad years of the Ford Escape?
A: Buyers should avoid the 2013, 2014, and 2008 Ford Escape models. These years are known for significant reliability issues, with the 2013 and 2014 models having serious engine and transmission problems and the 2008 model experiencing the most complaints regarding transmission and steering system issues.
What are the cons of a Ford Escape?
The Escape is a competitive small SUV, but the regular version is unreliable and not recommended. The turbo three-cylinder got 26 mpg overall in our tests. It provides sufficient oomph but vibrates at low engine speeds and has a tinny sound.
What year did Ford Escape have transmission problems?
Transmission issues are most common in Ford Escapes manufactured between 2014 and 2008, according to owner complaints on websites like carcomplaints.com and Reddit. Transmission issues were more common in vehicles manufactured between 2006 and 2009, though.
What is the reliability of Ford Escape?
The redesigned 2023 Ford Escape earned a Quality & Reliability score of 81 out of 100 from J.D. Power. This model has a consumer rating of 80 out of 100 and ranks seventh in the compact SUV category. Your choice of an EcoBoost, hybrid or plug-in hybrid powertrain option can affect reliability.
Percentage distribution of complaints by Ford Escape years
We have researched Ford problems and analysed all the complaints filed against Ford Escape cars and compiled the top 5 most problematic Ford Escape model years:
Below you can see the percentage distribution of known problems by Ford Escape model years.
Distribution of the number of complaints by Ford Escape years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ford Escape car problems categorized by type of issue
After analysing all complaints related to Ford Escape , it was concluded that the most common issues with these cars are:
- Engine problems
- Power train problems
- Steering problems
- Electrical system problems
- Structure problems
The graph below shows statistics for all Ford Escape vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Escape model years
A total of 761 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Escape model years
There were a total of 508 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Escape model years
There were a total of 665 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Escape model years
There were a total of 15 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 24492 complaints about various vehicle components related to the Ford Escape . Below are the 25 most recent complaints reported for Ford Escape vehicles.
Latest 25 complaints
Ford Escape 2013
- Date Of Incident: 2024-01-18
- Date Complaint: 2024-11-19
- VIN: 1FMCU0HX3DU
- Components: UNKNOWN OR OTHER
- Summary: My 2013 Ford Escape has had a very large coolant leak more than 10 months ago and the mechanics have not been able to repair it, they have changed hoses and the problem continues.
Ford Escape 2013
- Date Of Incident: 2024-11-05
- Date Complaint: 2024-11-11
- VIN: 1FMCU9GX3DU
- Components: STEERING
- Summary: This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous similar complaints of 2013 ford escape steering freezing up and malfunctioning at the this link: [XXX] and submit it for NHTSA follow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ford Escape 2013
- Date Of Incident: 2020-11-01
- Date Complaint: 2024-11-11
- VIN: 1FMCU0J94DU
- Components: UNKNOWN OR OTHER,LANE DEPARTURE
- Summary: Defective REARVIEW CAMERA. Came upside down and go blank or distorted. Safety Hazard
Ford Escape 2013
- Date Of Incident: 2024-11-11
- Date Complaint: 2024-11-11
- VIN: 1FMCU0F72DU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Coolant leak and car stalling in the middle of the road. Very dangerous and scary
Ford Escape 2013
- Date Of Incident: 2024-11-05
- Date Complaint: 2024-11-07
- VIN: 1FMCU9GX3DU
- Components: STEERING
- Summary: On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the NHTSA to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.
Ford Escape 2013
- Date Of Incident: 2024-10-26
- Date Complaint: 2024-11-07
- VIN: 1FMCU0GX3DU
- Components: POWER TRAIN,ENGINE
- Summary: This is the second time that I have had issues with a coolant leak leeching onto my engine. The coolant leaks out and causes toxic fumes in the cabin that have repeatedly caused me and my passengers severe damage to our mucus membranes resulting in coughing and difficulty breathing. I have literally had to drive with my windows down in the cold autumn air because I cannot breathe in my vehicle. There has been no warning or check engine light that has come on at all in either of these experiences. It has been my mere experience of health issues that has resulted in me needing to bring the vehicle in. As of right now there has been no recalls but evidently this has been a recurring issue and problem per my local mechanic as well as the forums that I find online. This is a huge issue that needs to be addressed to Ford customers.
Ford Escape 2013
- Date Of Incident: 2024-11-03
- Date Complaint: 2024-11-03
- Fire: 1
- VIN: 1FMCU0GX5DU
- Components: UNKNOWN OR OTHER
- Summary: My car had the shifter bushing done 4 times total 3 of which were done back to back a month from each other so that’s 4 total this should not be happening so close together and back to back like this also there is a problem with electric and my car went on fire inside where u plug the phone charger in and I also have a problem with it overheating and there are about 17 different recalls for my particular make and model vehicle I feel this car is a severe safety issue and I need to speak with someone I was sold a lemon it’s not right that they will not replace the vehicle now it’s something I would like to see if u could assist me in looking into if there are any options they may have done the recalls but like the shifter bushing they probably have to all be redone as there is a significant issue with the safety of myself and possibly others on the road in the event something happens like me driving and it going on fire that’s definitely not safe plz contact me regarding this matter @ 2016007439
Ford Escape 2013
- Date Of Incident: 2024-11-03
- Date Complaint: 2024-11-03
- VIN: 1FMCU9HX2DU
- Components: STEERING
- Summary: The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to steering the vehicle properly which could have caused an accident. No warnings prior to the issue.
Ford Escape 2013
- Date Of Incident: 2023-08-08
- Date Complaint: 2024-10-29
- VIN: 1FMCU0HXXDU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Barrings in transmission been failure since I've bought the truck they had a recall on the transmission now I don't see the recall at ford windshield motor just stop working I've only had the car a year
Ford Escape 2011
- Date Of Incident: 2024-10-27
- Date Complaint: 2024-10-27
- VIN: 1FMCU0EG1BK
- Components: STEERING
- Summary: I lose my power steering. First time it happened I had turned the steering wheel to its’ fullest extent, then lost the power steering.when I turn off the engine and restart it, the power returns. This has happened 4-5 times in the past 4-5 years… until today. Today it happened 4 times, just with normal turns (no hard banked turns) - again, I had to turn off the engine, then start it, with hopes that it reset itself. I’m 71, I CAN drive it without power steering, but I believe it’s dangerous and a safety hazard. Is my 2011 Ford Escape on a list for a replacement part? Thank you.
Ford Escape 2021
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-10-26
- VIN: 1FMCU9BZ2MU
- Components: STRUCTURE
- Summary: Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.
Ford Escape 2017
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-26
- VIN: 1FMCU0J94HU
- Components: ENGINE
- Summary: My child and I were driving in the car when it suddenly overhead to extreme temperatures. I've only had this car 2 years, come to find out there's a faulty design to the engine cylinders causing coolant to seep in to the engine, also causing the head gasket to blow. This is ford's fault and there's currently class action lawsuits because this can cause the engine to combust, incredibly dangerous. There needs to be recalls
Ford Escape 2017
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-10-26
- VIN: 1FMCU0GD2HU
- Components: ENGINE
- Summary: Coolant leaked into the engine according to McCarthy Ford. Located in North Little Rock, AR. The vehicle started smoking pulling out of the garage.
Ford Escape 2014
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-10-26
- VIN: 1FMCU0F79EU
- Components: STRUCTURE
- Summary: NHTSA Recall Number 16V643 After 3 attempts in 2 years, it is become evidential that Ford dealers are deliberately NOT willing to complete this recall for customer, probably because it takes too much time. [XXX]: rear left door latch failed. Call Robinson Brothers Ford, 11455 Airline Hwy, Baton Rouge, LA 70816, was told there is no parts, so I had to replace it by myself using part bought from Amazon. 1st attempt: 23-Feb-2023 to 27-Feb-2023 at Robinson Brothers Ford, 11455 Airline Hwy, Baton Rouge, LA 70816 Called weeks in advance in order to complete all recalls, and called few days earlier to confirm door latch, and was told they have spare parts so I left the car there. All recalls were completed except 16V643, and I was told they had no spare parts by shop representative. Register cell phone number with them for spare parts update and NEVER receive any update till now. 20-Oct-2024: front left door latch failed. 2nd attempt: on 21-Oct-2024 call AutoNation Ford Katy, 20777 Katy Fwy, Katy, TX 77450, the lady (Christina) told me they have no spare parts. 22-Oct-2024: once again, I replace the door latch by myself using spare parts bought from Amazon. 3rd attempt: on 23-Oct-2024: I drove by AutoNation Ford Katy, 20777 Katy Fwy, Katy, TX 77450, the exact the same shop I called 2 days ago, the service representative (Austin) check the inventory, found 1 set of spare parts, and promised me recall can be completed in 24 to 48 hours. When I pick up the car 50 hours later, the job is NOT even started for one door. As such, I officially file this claim to urge NHTSA to investigate what is the percentage completion for this recall for Ford? It takes me 2-3 hours to replace 1 door latch, that may be takes too time for dealer and therefore they chose to put the safety of customer at the lowest priority, and bet on customer running out of patience to replace by themselves, just like I have done, TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ford Escape 2017
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-25
- VIN: 1FMCU9J96HU
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked in the garage it was discovered that large amounts of oil had leaked from engine onto the garage floor. The vehicle was taken to the local mechanic who diagnosed that the engine had been damaged due to coolant intrusion into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 123,000.
Latest 5 recalls Ford Escape
The National Highway Traffic Safety Administration (NHTSA) has issued 156 recalls for different components of the Ford Escape.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Escape 2023
- Report Received Date: 2024-08-23
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
- Summary: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
- Model: Ford Escape 2023
- Report Received Date: 2024-06-14
- Manufacturer: Ford Motor Company
- Components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Summary: Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
- Consequence: Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
- Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
- Model: Ford Escape 2022
- Report Received Date: 2024-05-10
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
- Model: Ford Escape 2021
- Report Received Date: 2024-05-10
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
- Model: Ford Escape 2020
- Report Received Date: 2024-05-10
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Latest negative Ford Escape car reviews
Latest positive Ford Escape car reviews
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Vehicle year: 2023
Your 2022 Escape AWD feels surprisingly solid. The 2.0 HP engine is reminiscent of the Mustang Eco (which I also own). However, there are a few things that Ford could improve upon. At $35,000 MSRP, the old Halogen headlights are disappointing and the night vision is poor. I found that turning on the LED fog lights helps a bit. Additionally, there is no way to fold down the back seat from the back, but I do appreciate the recline and sliding rear. Unfortunately, there is no power passenger seat, which is surprising given the price point. Perhaps the Titanium model has them, but that's even more expensive.
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Vehicle year: 2003
This V6 SUV is surprisingly economical. I've been getting great gas mileage for 11 years and it's so much fun to drive. It's incredibly dependable, I only needed a new battery once. It's the best car I've ever owned. I bought it used in 2005 with 38,000 miles on it and it now has over 84,000 miles and is still going strong. I only had to change the brake pads once and I always make sure to get the oil changed regularly. It seems to really make a difference.
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Vehicle year: 2009
I purchased my Escape used in September 2010 to replace my 98 Grand Prix. These are the only two vehicles I've ever owned, and I've been driving for 15 years. The Escape is a bit of a challenge to rate for two main reasons: it is extremely reliable, has almost no mechanical issues, is smooth and fluid on the road, and provides almost everything I need as far as cargo and transportation goes. However, the seats are uncomfortable to sit in, and I have yet to find the perfect seat/steering position in the 6 years I've owned it. Despite this, the vehicle is so smooth and nice on the road, with low road noise (compared to my wife's Civic, which is ridiculously loud), and the steering is so soft and fluid that you can control the vehicle with a single finger. Other than some pretty stupid interior design (center stack mainly) and cheap materials, as well as an occasionally jerky transmission, the vehicle is near perfect. Pros: - Extremely reliable- Drives very well- Easy to control- Excellent in snow/ice/rain- Great exterior stylingCons:- Jerky transmission when starting from a stop- Horrible interior styling/center stack design- Cheap plastic materials inside- Very uncomfortable seats- Lack of telescoping steeringUPDATE:After 8 years of ownership, my Escape is still performing really well. Non-routine maintenance is increasing in frequency, as would be expected, but the biggest expense to date was replacing some suspension components on the front end. No major mechanical issues have come up, and the majority of expenses are spent on routine maintenance, the most being spark plugs ($400), front brakes ($350), and a 100,000-mile tune-up ($400). The biggest issue now is the rear passenger wheel well is rusting underneath and on the outside, and there is rusting on the roof above the driver's side where the windshield and roof meet.Other than that, this thing is doing great! It has over 125,000 miles and I plan to keep driving it until it reaches close to 200,000.
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Vehicle year: 2014
Wow, can you believe it? I've already clocked up 10,000 miles on my car since I bought it in April 2014, with an 80 mile round trip commute every day! I drive on winding country roads and a piece of interstate highway every day, and I'm getting an impressive 26.5mpg in combined driving. This car is amazing, it performs like a much more expensive car, with excellent acceleration and still hugs the road like a beemer. I haven't experienced any rattles or squeaks, and it feels incredibly solid. The Mytouch system has worked flawlessly, and it's pretty functional too. The moon roof is just perfect, providing a gentle breeze without being too rough. At this rate, I'll have driven 50-60K miles after just 2 years! I'll definitely come back for an updated review at 25,000 miles.
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Vehicle year: 2020
Hi there! I recently rented an Escape Limited for a 900 mile round trip and I have to say, it was an amazing experience. The car had lane CENTERING (not lane keep assist) with adaptive cruise control, which made the trip almost feel like it was self-driving. It was the least stressful and least tiring trip I have ever taken, and I felt so safe in the car. I'm surprised that this level 2 autonomous feature isn't more aggressively featured by professional reviewers. Thanks for listening!
Are you having problems with your Ford Escape?
Jovani Nader 2025-03-29
Vehicle year: 2004
As ski instructors, my wife and I have found that this vehicle handles wonderfully in the snow and ice, much better than our two previous Explorers. We have even towed a 1100 lb flat bed trailer with ease. However, it is worth noting that the gas mileage is poor for the size of the vehicle, averaging around 17-18 MPG.
Darryl White 2025-03-29
Vehicle year: 2005
This car belongs to my wife, not me. We've had it since it was new. Although it has some drawbacks, such as no power passenger seat, no compass or outside temperature display, and uncomfortable seats (except for the driver's seat), it's a great vehicle in the snow and has been reliable as a rock. My wife loves it, but I'm not as impressed. I hope Ford addresses these issues in future versions. The only problem we've had so far was with the front brakes at 39K, which is just regular maintenance.
Adolph Littel 2025-03-28
Vehicle year: 2019
I purchased this vehicle brand new for $17,300 plus ttl with a 2.5L FWD engine and upgraded rims. My hope was for my son to use it throughout high school and college. Although he has not yet obtained his license, I have driven the vehicle for all but about 300 miles. Unfortunately, at around 1,200 miles, the front right axle shaft failed without warning, causing the vehicle to lose power and come to a sudden stop at a red light. Despite the inconvenience, I was able to have the vehicle towed and repaired. Since then, I have driven the vehicle for approximately 7,900 miles without any other issues. Overall, I find the vehicle to be quick, sporty, and fun to drive, with excellent visibility.
Furman Rohan 2025-03-25
Vehicle year: 2020
Update: Hi there! I wanted to share my experience with my car, a 2020 Escape titanium hybrid. It was great for the first year, but then it suddenly stopped working. After taking it to a couple of dealers, they determined that it was a battery issue. However, I kept receiving confusing messages about turning the car on and off. Despite my dealer's efforts to get a Ford representative to help, I waited for 5 months and no one showed up. Unfortunately, the car died again and had to be towed away. They replaced the battery again, but I was still concerned about the reliability of the car. I tried to escalate the issue to higher management, but I could only reach customer service. I was told that I had to write a letter to Ford if I wanted to speak to someone higher up. After considering my options, I decided to get rid of the car as it was too unreliable for my needs. I was disappointed that I had to do this, and I have decided not to buy another Ford. Interestingly, my AMERICAN CAR was made in Mexico with a Spanish motor and foreign parts. I have since purchased a 2023 Kia Niro hybrid, which is much more comfortable and handles better than the Escape. I am also pleased to note that Kia produces its cars with parts made in Korea, including the steel, giving them total control of the whole production process. I have not had a single issue with this car, and I average about 52 mpg mostly driving. Thank you for listening to my experience.
Kellen Bergnaum 2025-03-23
Vehicle year: 2001
I am confident in the quality and value of the Escape. Despite experiencing some minor issues with the low coolant light and radio, the transmission did require repair at 10,000 miles. However, since then, the vehicle has been running smoothly. While I am uncertain about keeping the car after the warranty expires, I am reassured by its overall performance.