Honda Ridgeline problems

The Honda Ridgeline is a mid-size pickup truck manufactured by Honda. Currently the company's only pickup, it is built using a unibody frame and a transverse-mounted engine. It is offered only in a crew–cab short-box configuration with one powertrain.
First generation (YK1; 2006)
The first-generation Ridgeline went on sale in March 2005 as a 2006 model year vehicle. The Car Design Yearbook called it "Honda's first foray into the true heartland of the American automotive way of life—the pickup truck." An engineering team from Honda R&D Americas, led by Gary Flint, designed the vehicle. According to the author of Driving Honda, the automaker wanted to target buyers who were looking to move to a pickup from sedans, minivans, and sport utility vehicles (SUV).
The development started in 2001 with a development mule using an extended version of a first-generation Acura MDX with a competitor's pickup bed integrated into the rear structure. After four years of development, a Sport Utility Truck Concept was shown at the 2004 North American International Auto Show. Later that same year, Honda unveiled a revised version at the Specialty Equipment Market Association show and announced the official name of the vehicle, the Ridgeline. The production version of the Ridgeline was unveiled the following year at the 2005 North American International Auto Show.
Honda's publications claim that the first generation Ridgeline shared only 7% of its components with other Honda vehicles. Its powertrain resembled the one used in the first-generation Acura MDX but was "extensively calibrated and strengthened" for heavier hauling and towing duties.
Production of the first generation Ridgeline ended in early 2015.
Social links
Honda Ridgeline model years
Common Honda Ridgeline problems
The Honda Ridgeline, a compact truck known for its utility and fuel efficiency, has been reported to have several common problems based on complaints from owners.
Another common problem with the Honda Ridgeline is the transmission failing to shift into fourth gear, which can cause a vibration around 40 mph and a noticeable hesitation from the truck.
The Honda Ridgeline's tailgate has also been reported to have issues, with the swing-out function breaking and making the in-bed trunk inaccessible.
Additionally, some Honda Ridgeline owners have reported noise and shuddering whenever they steer their trucks around a tight corner, which has been traced back to the rear differential.
In summary, the Honda Ridgeline has several common problems, including engine issues, transmission problems, tailgate issues, and rear differential problems.
What issues does the Honda Ridgeline have?
A/C and Heater Problems
Some models of Ridgeline have an issue where the heater or A/C system doesn't kick on when it should. This problem is mostly about driver comfort in the cab, and some drivers may choose not to have the issue addressed, especially if they were thinking about upgrading soon anyway.
What are the negatives of the Honda Ridgeline?
Cons of the Honda Ridgeline:
Towing Capacity: While the Ridgeline offers respectable towing capabilities for light-duty tasks, it falls short compared to some of its competitors in the midsize truck segment, making it less suitable for heavy towing needs.
What year is Ridgeline best?
If you're looking for a used Honda Ridgeline, you have several model years to choose from. First-generation models ranging from 2009 to 2012 are known for their reliability, but second-generation models ranging from 2018 to the present are also good choices.
How long do Honda Ridgelines usually last?
Typically, you will find that the Honda Ridgeline can live around 200,000-250,000 miles with excellent care. This number might rise or fall depending on factors like repairs and maintenance, driving habits, weather conditions on the road, and other items - some in and others out of your control.
Percentage distribution of complaints by Honda Ridgeline years
We have researched Honda problems and analysed all the complaints filed against Honda Ridgeline cars and compiled the top 5 most problematic Honda Ridgeline model years:
- Honda Ridgeline 2017
- Honda Ridgeline 2006
- Honda Ridgeline 2007
- Honda Ridgeline 2019
- Honda Ridgeline 2008
Below you can see the percentage distribution of known problems by Honda Ridgeline model years.
Distribution of the number of complaints by Honda Ridgeline years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Honda Ridgeline car problems categorized by type of issue
After analysing all complaints related to Honda Ridgeline , it was concluded that the most common issues with these cars are:
- Air bags problems
- Electrical system problems
- Unknown or other problems
- Structure problems
- Engine problems
The graph below shows statistics for all Honda Ridgeline vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Ridgeline model years
A total of 56 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Ridgeline model years
There were a total of 37 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Ridgeline model years
There were a total of 41 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Ridgeline model years
There were a total of 100 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1590 complaints about various vehicle components related to the Honda Ridgeline . Below are the 25 most recent complaints reported for Honda Ridgeline vehicles.
Latest 25 complaints
Honda Ridgeline 2019
- Date Of Incident: 2023-12-18
- Date Complaint: 2024-10-25
- VIN: 5FPYK3F70KB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda Ridgeline 2019
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: 5FPYK2F6XKB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage approximately 82,000. VIN tool confirms parts not available.
Honda Ridgeline 2019
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-10-24
- VIN: 5FPYK3F77KB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda Ridgeline 2019
- Date Of Incident: 2023-12-18
- Date Complaint: 2024-10-17
- VIN: 5FPYK3F76KB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda Ridgeline 2021
- Date Of Incident: 2024-04-15
- Date Complaint: 2024-10-15
- VIN: 5FPYK3F70MB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Honda Ridgeline. The contact received a notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that occasionally while in reverse, the reverse camera image display would flicker a distorted image. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Honda Ridgeline 2020
- Date Of Incident: 2024-10-15
- Date Complaint: 2024-10-15
- VIN: 5FPYK3F70LB
- Components: ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
- Summary: Scheduled my vehicle for recall related to the tailgate/camera/rear area warning system harness replacement for today 10-15-2024 after two notices. Upon arriving for my appointment, I learned that the dealer, Voyles Honda Marietta, GA does not have the parts, nor can they provide a time/date when parts would be available. Further, the Service Manager, Marvin, said the same parts issue is present with a fuel pump and electric steering campaign currently released. From prior involvement with many heavy truck campaign recalls, I know the O.E.M. Is required to have adequate repair parts to satisfy the released safety recall. In the previously noted Honda recalls this requirement is ignored by the manufacturer placing safety concern on the public, stressing dealers, and forcing vehicle owners to operate defective vehicles because parts to repair are not available, nor is there an expected date when they will be. Responses like “on manufacturer back order “ is not acceptable for a released National Safety Recall. Honda Corporate needs to be held accountable and owners need to be compensated for their inconvenience. Maybe restrict Honda from selling more vehicles until ALL safety campaigns are completed. NHTSA, check your records on Honda’s completion performance and take appropriate actions.
Honda Ridgeline 2020
- Date Of Incident: 2024-10-15
- Date Complaint: 2024-10-15
- VIN: 5FPYK3F52LB
- Components: AIR BAGS,BACK OVER PREVENTION
- Summary: The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V064000(AIR BAGS) and 24V321000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Honda Ridgeline 2018
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-10-15
- VIN: 5FPYK3F51JB
- Components: FUEL SYSTEM, GASOLINE,BACK OVER PREVENTION
- Summary: The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 22V867000 (Back Over Prevention) and 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Honda Ridgeline 2014
- Date Of Incident: 2024-10-05
- Date Complaint: 2024-10-11
- VIN: 5FPYK1F66EB
- Components: STEERING
- Summary: Hight Pressure Steering line failed causing steering failure and oil spraying over the engine and manifold, causing extreme smoke under the hood and possible fire in the engine compartment.
Honda Ridgeline 2018
- Date Of Incident: 2024-09-22
- Date Complaint: 2024-10-11
- VIN: 5FPYK3F71JB
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2018 Honda Ridgeline. The contact stated that while driving at various speeds, several unknown warning lights illuminated on the instrument panel and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed that the lower connecting rod was causing the rob bearing to fail. After further investigation, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Honda Ridgeline 2018
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-11
- VIN: 5FPYK3F75JB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda Ridgeline 2023
- Date Of Incident: 2024-10-10
- Date Complaint: 2024-10-10
- VIN: 5FPYK3F82PB
- Components: ENGINE
- Summary: The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,117.
Honda Ridgeline 2019
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-10-09
- VIN: 5FPYK3F70KB
- Components: ENGINE
- Summary: I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. .
Honda Ridgeline 2023
- Date Of Incident: 2024-01-23
- Date Complaint: 2024-10-06
- VIN: 5FPYK3F74PB
- Components: EXTERIOR LIGHTING
- Summary: The auto dimming feature on headlights fails to function. When the high beams are in use, they will not dim when approaching an oncoming vehicle. Conversely, when they are on low beam, they do not switch to high beam setting when it is totally dark outside and no cars are approaching. This fault was not disclosed during initial test drive and the dealerships only explanation is that they are sorry, but it can’t be fixed.
Honda Ridgeline 2023
- Date Of Incident: 2023-03-24
- Date Complaint: 2024-10-03
- VIN: 5FPYK3F52PB
- Components: EXTERIOR LIGHTING
- Summary: Vehicle is equipped with auto dimming headlights. The system is way too sensitive and dims headlights on reflected road signs and distant street lights. Honda says it is working properly. It is basically worthless and very distracting because when driving through a neighborhood with no other cars around it dims and brightens constantly. Honda says there is no way to adjust sensitivity! Previously I believe you could. 2020 Ridgelines worked perfectly?
Latest 5 recalls Honda Ridgeline
The National Highway Traffic Safety Administration (NHTSA) has issued 131 recalls for different components of the Honda Ridgeline.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Honda Ridgeline 2023
- Report Received Date: 2024-05-09
- Manufacturer: Honda (American Honda Motor Co.)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
- Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2024. Second letters will be mailed once the remedy is available. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
- Model: Honda Ridgeline 2020
- Report Received Date: 2024-05-09
- Manufacturer: Honda (American Honda Motor Co.)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
- Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2024. Second letters will be mailed once the remedy is available. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
- Model: Honda Ridgeline 2022
- Report Received Date: 2024-05-09
- Manufacturer: Honda (American Honda Motor Co.)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
- Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2024. Second letters will be mailed once the remedy is available. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
- Model: Honda Ridgeline 2021
- Report Received Date: 2024-05-09
- Manufacturer: Honda (American Honda Motor Co.)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
- Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2024. Second letters will be mailed once the remedy is available. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
- Model: Honda Ridgeline 2023
- Report Received Date: 2024-03-07
- Manufacturer: Honda (American Honda Motor Co.)
- Components: STEERING:RACK AND PINION
- Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
- Consequence: A loss of steering control increases the risk of a crash.
- Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.
Latest negative Honda Ridgeline car reviews
Latest positive Honda Ridgeline car reviews
-
Vehicle year: 2018
If you're looking for a mid-sized truck that prioritizes safety, comfort, and efficiency, and you have modest towing needs, you've come to the right place.
-
Vehicle year: 2009
I recently traded in my 2006 Ridgeline RT for the 2009 RTL. I had such a great experience with my previous truck that I decided to stick with the same reliable and practical choice. This time, I opted for the leather, Navigation, XM radio and sunroof, which have all been wonderful additions. Even after 3.5 years, my 2006 truck with 60K miles still drove like new, which is a testament to Honda's commitment to quality. The 2009 model feels even better - tighter and quieter - which shows how Honda has continued to improve upon an already great product.
-
Vehicle year: 2012
Excellent! I absolutely love my Honda Ridgeline. It has the carrying capacity of a small truck, but drives like a car and is incredibly reliable. Even after thirteen years, it still runs like a dream. The only downside is the gas mileage, which unfortunately hasn't improved over the years. In the winter, I get around 10 mpg, and in the summer it's only slightly better at 13 mpg. However, according to my Honda mechanic, this is normal for Ridgelines. Despite this, I would still highly recommend this vehicle to anyone looking for a non-commercial option. As of September 2023, I've put 65,000 miles on it and the only repair needed, aside from routine maintenance, was an alternator replacement. Overall, this is hands down the best vehicle I've ever owned!
-
Vehicle year: 2012
I recently bought a Ridgeline to replace my 2003 Silverado and I couldn't be happier with my purchase! The Ridgeline is incredibly comfortable for passengers, making long trips a breeze. It's a versatile truck that can handle all sorts of tasks, from towing a boat to hauling kayaks, thanks to the numerous tie-off cleats in the bed. The interior compartments are also a great feature, providing ample space to store valuables. The split back seats are another great feature, as they lift and lock up to create even more interior stacking space or room for a big dog. I absolutely love the locking bed, and the retractable cover on mine is a great addition. The only thing I wish it had was a backup sensor or camera, as the higher back end can create some visual obstruction. However, this is a minor issue and shouldn't deter anyone from buying this fantastic truck. It's strong enough for a man, but made for anyone - including me, a woman!
-
Vehicle year: 2018
As other reviewers have mentioned, if you require a truck for heavy duty hauling and towing, this may not be the best option for you. However, if you are seeking a truck for weekend projects, while still enjoying the comfort of a smooth ride during your daily commute, this truck is an excellent choice. I personally fall into the latter category and was impressed with how well this vehicle handles, especially after test driving several other trucks. Initially, I had my heart set on a Tacoma until I test drove one. I was surprised and disappointed by the lack of safety features, poor acceleration, and squishy handling. Consumer Reports accurately ranked the Ridgeline as the #1 mid-size pickup truck, stating that if people purchased pickup trucks based on their actual usage, more people would be driving Ridgelines.
Lowell Runte 2025-06-27
Vehicle year: 2022
Nice ride! It's peppy and smooth. Although I don't like the shifting buttons, they're not very intuitive. I found it baffling that turning the car off disconnects the phone and the accessories don't stay on. On the bright side, it gets good mileage.
Ransom VonRueden 2025-06-26
Vehicle year: 2014
I chose Honda because of their reputation for building reliable and quality vehicles. However, I have grown to regret my decision. Although the idea of the Ridgeline is great, with plenty of storage and roomy front and rear seats, I have had some issues with the fit and finish of the vehicle. Unfortunately, my Ridgeline has a problem with the doors not lining up with the surrounding body panels, which has caused water leakage. Despite this, I must say that the engine runs smoothly and I find it quite comfortable, even at my height of 6'2
Alf Parker 2025-04-23
Vehicle year: 2018
On November 17, 2017, we purchased a brand new 2018 Honda Ridgeline RTL-E, VIN 5FPYK3F75JB007572, for a cash price of $42,560.00 from Buerkle Honda. Despite the initial excitement, we noticed an air noise coming from the driver's side front window as soon as we hit 45 mph. We immediately contacted the dealer and scheduled an appointment with their warranty manager. During the visit on November 24, 2017, a technician test drove the vehicle and heard the noise. They identified the problem as a trim panel on the driver's side door and replaced it. Although the noise seemed to have disappeared, it returned as soon as we drove off the lot. Over the next week, my wife drove the vehicle to work and back, and the noise persisted, even at low speeds. After conducting our own tests with a sound meter, we contacted Buerkle again and scheduled another appointment with the warranty manager on December 12, 2017. During this visit, the technician confirmed that the noise was still present and informed us that it was inherent in the vehicle. He even let my wife test drive another new Ridgeline, which also had the same issue. Despite our disappointment, we appreciate the honesty of the technician and the dealership. We will consider writing to Honda to address this issue. Thank you for your attention to this matter.After numerous attempts to address the issues with my Honda vehicle, I received a call from North American Honda on 1-8-2018 at 1:16 p.m. Central Standard Time. During the call, the representative acknowledged my concerns and stated that the issue was with Honda's design and engineering. While the air conditioning was initially not functioning, it was promptly repaired by the dealer. However, there have been ongoing issues with the vehicle suddenly flashing a warning to brake while driving on flat, smooth, dry, paved roads at 55 mph. Despite taking it back to the dealer, the issue persists. As a confident Honda customer, I trust that this matter will be resolved in a timely and satisfactory manner.
Abner Corwin 2025-04-11
Vehicle year: 2022
At 3,000 miles, the truck experienced a transmission fault and was unable to come out of park. Despite the dealer's claim of fixing the issue, it recurred 90 miles from home. Unfortunately, Honda Roadside was unable to provide assistance, leaving me to handle the situation myself after taking a day off from work. Although a second dealer replaced the transmission module and the truck is now running smoothly, my confidence in its reliability has been shaken. While the truck is otherwise good, reliability is the most important aspect of any vehicle, and this one falls short. In hindsight, I should have chosen Toyota.
Vinnie Koch 2025-04-02
Vehicle year: 2018
It snowed then thawed, then froze again. When I went to fill up my tank at the gas station, I noticed that the cheap plastic flap on the capless fuel filler had broken off. It turned out that water had gotten between the outer plastic fuel flap and the inner stainless steel flap, causing it to freeze and block the filler path. Luckily, there was a Honda dealer just four blocks away. They were able to replace the defective plastic parts under warranty and I got my car back the very next day. The dealership even washed my car for me, but when I went to fill up my tank, I noticed that there was water from the car wash trapped between the two flaps. Unfortunately, this seems to happen every time it rains (which is quite frequent in the Pacific NW). I've seen many complaints on Honda owners' forums about frozen/leaking fuel fillers, but there don't seem to be any solutions from Honda. My solution may be to wrap a plastic bag around the fuel filler and secure it with a rubber band to keep water and dirt out. Honda, please take note - with RTL-E plus tax and license plus extended warranty approaching $50k, a functional fuel filler should be a given.