Nissan Murano problems
The Nissan Murano (Japanese: 日産・ムラーノ, Hepburn: Nissan Murāno) is a mid-size crossover SUV manufactured and marketed by Nissan since May 2002 for the 2003 model year, and currently in its third generation.
As Nissan's first crossover SUV for the United States and Canada, the Murano was designed at Nissan America in La Jolla, California, and was based on the Nissan FF-L platform shared with the third generation Altima. The European version of the Murano began sales in 2004.
The Murano was Nissan's only crossover SUV in the United States until September 2007, when the Rogue went on sale. In Canada, the X-Trail had been on sale as Nissan's second car based SUV since 2004 as a model for 2005; it was replaced by the 2008 Rogue at the end of 2007. The Murano is sized between the Pathfinder and the now defunct Xterra (which was replaced by the Rogue as a compact SUV). A convertible variant, the Murano CrossCabriolet, was available for the second-generation model for the model years of 2011 to 2014.
The nameplate Murano derives from the Italian islands of Murano and the namesake Murano art glass for which the islands are widely known.
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Nissan Murano model years
Common Nissan Murano problems
The Nissan Murano, a midsize SUV produced by Nissan, has been praised for its attractive design and impressive lighting elements. However, like any vehicle, it has its share of issues. Here are three of the most common problems reported by Nissan Murano owners:
- Failing engine mounts causing thumping in the floor: More than 180 Nissan Murano owners have reported this issue, which typically arises around 96,000 miles. The sound comes from the engine moving too much, indicating that the engine mounts have failed and need to be replaced.
- Damaged seat adjuster assembly causing noise/rocking movement: Over 140 Nissan Murano owners have reported this problem, which generally appears after 84,000 miles. The damaged seat adjuster assembly can cause the seat to rock back and forth, squeak, or stop adjusting forward, backward, up, or down.
- Air intake tube on the air cleaner box becoming loose: Nearly 40 Nissan Murano owners have reported this issue, which typically arises around 84,000 miles. This problem is related to a recall for 2003 to 2007 models of the Murano, where the air cleaner box or tube can come loose. If your Murano falls within this model year range and has this issue, the repair should be covered by Nissan.
These issues can affect the reliability and overall satisfaction of Nissan Murano owners. It is essential to consider these common problems when considering purchasing a used Murano. Regular maintenance and inspections can help prevent or address these issues, ensuring a more reliable and enjoyable driving experience.
Is the Nissan Murano a reliable car?
The Nissan Murano has scored well on all major reliability ratings over the years. RepairPal gave it a 3.5 out of 5, ranking it 20th out of the 26 vehicles in its segment.
What is the major problem of Murano?
The biggest issue with Muranos is a faulty door handle. As such, it's a relatively easy and inexpensive repair. So if you want a good, reliable SUV crossover, the Nissan Murano is worthy of your consideration.
Why was Nissan Murano discontinued?
The nameplate has been discontinued due to sluggish sales, with the X-Trail taking its place.
Is Nissan Murano expensive to maintain?
The average total annual cost for repairs and maintenance on a Nissan Murano is $507, compared to an average of $521 for compact SUVs and $652 for all vehicle models.
Percentage distribution of complaints by Nissan Murano years
We have researched Nissan problems and analysed all the complaints filed against Nissan Murano cars and compiled the top 5 most problematic Nissan Murano model years:
Below you can see the percentage distribution of known problems by Nissan Murano model years.
Distribution of the number of complaints by Nissan Murano years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Nissan Murano car problems categorized by type of issue
After analysing all complaints related to Nissan Murano , it was concluded that the most common issues with these cars are:
- Seats problems
- Power train problems
- Electrical system problems
- Visibility problems
- Service brakes problems
The graph below shows statistics for all Nissan Murano vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Murano model years
A total of 132 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Murano model years
There were a total of 31 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Murano model years
There were a total of 141 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Murano model years
There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 5675 complaints about various vehicle components related to the Nissan Murano . Below are the 25 most recent complaints reported for Nissan Murano vehicles.
Latest 25 complaints
Nissan Murano 2007
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-10-27
- VIN: JN8AZ08W87W
- Components: ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: My timing chain/belt is shot, my car started slowing down and I pulled over on the side of the highway.
Nissan Murano 2004
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: JN8AZ08T84W
- Components: SEATS
- Summary: Driver seat front left side has a rocking motion to it. I’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.
Nissan Murano 2020
- Date Of Incident: 2024-10-17
- Date Complaint: 2024-10-23
- VIN: 5N1AZ2BS5LN
- Components: SEAT BELTS
- Summary: Driver seat belt latch starting to stick and not latch properly
Nissan Murano 2020
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-17
- VIN: 5N1AZ2CS3LN
- Components: VISIBILITY/WIPER
- Summary: My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the glass out of the passenger compartment. No real injuries other than a couple of glass shards being sharp. Mostly just got some skin irritation. Some areas on my car have scratched paint and plastic parts. I had my Nissan dealer look at it. They will clean up the glass and replace the sunroof for about $2000. I feel like it should be replaced for free as a warranty item. I also got an estimate from a collision shop for about $7500. There is scratched paint and plastic as well as the headliner certainly has glass in it. Their estimate was much more detailed. Filed an insurance claim today, so hope to have it all fixed up soon.
Nissan Murano 2007
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-07
- VIN: JN8AZ08W57W
- Components: STRUCTURE
- Summary: The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rumbling sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who observed excessive corrosion on the rear sub frame of the vehicle. The contact was informed that the vehicle was not safe to drive because the rear axle could become detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.
Nissan Murano 2015
- Date Of Incident: 2024-09-25
- Date Complaint: 2024-10-04
- VIN: 5N1AZ2MG8FN
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Car shut off while driving 60 miles per hour on the hwy. Battery light was on but I just had it checked and it was good. Seat belt light was also on but I had mine on and there were no other passengers. The collision light has repeatedly come on and off since I bought the vehicle new.
Nissan Murano 2009
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-30
- VIN: JN8AZ18W79W
- Components: STRUCTURE
- Summary: After noticing a noise on the left rear of my car after hitting a pothole, I took my 2009 Nissan MURANO to my local mechanical garage. What was found was a rusted sub frame. Obviously this could have resulted in injuries
Nissan Murano 2021
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-25
- VIN: 5N1AZ2CJ0MC
- Components: EXTERIOR LIGHTING
- Summary: The component of the vehicle is the passenger headlight. The vehicle is available for inspection at any time.I was unable to see at night clearly with the use of only one headlight because the other headlight went out. At the time that the headlight went out I was on a 2 Lane Rd. with no street lights and it became very dark and difficult to see.The defect has been confirmed at a Nissan dealership on September 23. The dealership found separation of the assembly, causing the condensation in the passenger side headlight causing it not to work. The vehicle has not been inspected by any other entity, besides the certified Nissan dealership. The system warning message appeared only when the headlight went out.
Nissan Murano 2015
- Date Of Incident: 2024-09-22
- Date Complaint: 2024-09-23
- VIN: 5N1AZ2MG4FN
- Components: POWER TRAIN
- Summary: The contact owns a 2015 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle jerked and hesitated, after which the vehicle lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart but was unable to shift into drive or reverse. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the CVT transmission fluid needed to be flushed. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 204,000.
Nissan Murano 2009
- Date Of Incident: 2024-09-11
- Date Complaint: 2024-09-11
- VIN: JN8AZ18W59W
- Components: AIR BAGS
- Summary: The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger air bag failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,000.
Nissan Murano 2017
- Date Of Incident: 2024-08-10
- Date Complaint: 2024-09-05
- VIN: 5N1AZ2MG9HN
- Components: STEERING,SERVICE BRAKES
- Summary: Car power steering rack liking bad, car has 46k miles This car should be recalled, is got major issues with power steering rack, in which Nissan didn’t do it right do to parts shortage, this is dangerous for my kids this car can burn any second, if you telling me that car at 46 k has a major power steering leek I would never buy this car, we took our car into Nissan they do not want to fix this, they asking $2100 to fix for what Nissan did when they build a car, this has to be on recall list for all Nissan 2017, , local Nissan is ignoring this problem, we will sue , this is a dangerous problem to have on the car, it will catch a fire eventually, start resolving this to avoid law suits. Nissan is recalling more than 56,000 cars because of power-steering hoses that may leak fluid and potentially lead to fires. Nissan North America said the recall affects the 2013-2014 Murano vehicles. The problem stems from the power-steering hose clamp, which may not adequately secure the hose. That could allow the hose to detach and leak power-steering fluid, the company said. Power-steering fluid leaking onto a hot engine or exhaust pipes could cause a fire, Nissan said.
Nissan Murano 2016
- Date Of Incident: 2024-07-02
- Date Complaint: 2024-08-25
- VIN: 5N1AZ2MG6GN
- Components: UNKNOWN OR OTHER
- Summary: july 2024 traction warning kept appearing on a daily basis. I have pushed Traction off button which both remain on then when car is off (for about 15min or so) then both disappear. However soon afterwards if I keep driving it will appear again - My fear, twice the Traction warning appeared and without putting on Traction off my Vehicle stalled - it was in a frozen state - couldn't move steering wheel -then slowly began moving at 5mph until Traction off was pushed and slowly began running again - but my car does not drive past 65mph on freeway? These are normal streets I'm driving, no pot holes etc. Finally able to get appt with my local mechanic Klipper Automotive for August 30th.
Nissan Murano 2017
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-23
- VIN: 5N1AZ2MG9HN
- Components: STEERING,SERVICE BRAKES
- Summary: This car it was in the garage. I almost never use it only sometimes to go in the store and this cannot happen. The car who passed just 46,000. Steering Rack: Power steering rack and electronic power steering fluid - Power steering is very notchy. Upon inspection of vehicle found power steering rack leaking from the passenger side seal. Recommend replacing rack and bleeding power steering system. The steering wheel is attached to the steering rack by the steering shaft. When the steering wheel is turned, the steering rack interprets the directional input and pushes or pulls the front wheels in the desired direction. The steering rack is secured to the chassis.
Nissan Murano 2011
- Date Of Incident: 2024-08-12
- Date Complaint: 2024-08-22
- VIN: JN8AZ1FY2BW
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and the top frame is once again damaged due to the same recall for links. I recently took the vehicle to Lorenzo Nissan as the top is not working. They advised the frame links are bound, and the frame needs to be replaced. As this was covered under previous recall, the recall is obviously not adequate.
Nissan Murano 2010
- Date Of Incident: 2024-07-30
- Date Complaint: 2024-08-12
- VIN: JN8AZ1MU3AW
- Components: POWER TRAIN
- Summary: The transmission is failing and I recently found out there had been a recall on the CVT transmission and I would like to get it fixed by the company.
Latest 5 recalls Nissan Murano
The National Highway Traffic Safety Administration (NHTSA) has issued 48 recalls for different components of the Nissan Murano.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Nissan Murano 2020
- Report Received Date: 2021-05-27
- Manufacturer: Nissan North America, Inc.
- Components: SUSPENSION:REAR:AXLE:SPINDLE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
- Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
- Model: Nissan Murano 2020
- Report Received Date: 2021-03-11
- Manufacturer: Nissan North America, Inc.
- Components: STEERING:LINKAGES
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
- Consequence: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
- Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
- Model: Nissan Murano 2017
- Report Received Date: 2019-11-08
- Manufacturer: Nissan North America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
- Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
- Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
- Model: Nissan Murano 2015
- Report Received Date: 2019-11-08
- Manufacturer: Nissan North America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
- Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
- Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
- Model: Nissan Murano 2016
- Report Received Date: 2019-11-08
- Manufacturer: Nissan North America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
- Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
- Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Latest negative Nissan Murano car reviews
Latest positive Nissan Murano car reviews
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Vehicle year: 2004
After my religious oil changes, my beloved Murano has unfortunately begun to burn oil at a rate of 7qts per 3000 miles. It seems that it needs a new engine. I am disappointed in the longevity of this car and would not consider buying another.
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Vehicle year: 2018
I researched a lot of SUVs before deciding on the Murano. What grabbed my attention the most was the stylish look of the car. It's very attractive, and the only other SUV that looks close to it is the Lexus RX, but I'm not a fan of the front grill on that car. Everything about the Murano looks stylish and works for me. The panoramic sunroof is awesome, the ride is smooth, and the CVT transmission is even smoother. There's lots of room in the back and trunk space. I bought the Platinum with all the bells and whistles, and I feel like I made the right choice. No regrets!
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Vehicle year: 2005
Hi there! I hope you're doing well. I just wanted to say that I completely understand your concerns about fuel mileage, but I'm so glad to hear that you found a perfect fit with the Murano! It sounds like it's been a great choice for you and your family, especially with the Colorado winters. I'm happy to hear that it rides so smoothly and quietly, and that you're enjoying the driving experience. Plus, the gas mileage is a huge plus! Thanks for sharing your positive experience with the Murano!
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Vehicle year: 2011
I bought my 2011 Murano used with 27,000 miles and now have 42,000 miles on it. It replaced our beloved 2001 Infiniti Qx4 and while it's not exactly the same, it's pretty close. I'm very happy with the ride, looks, and reliability so far. The mileage is okay at 20 overall. The car is solid with no rattles and has a firm yet comfortable ride. We did have a popping noise in the back which we finally tracked to the woofer in the radio. Instead of replacing the radio for $800, we had the woofer disconnected for $120. We did have to replace the battery early on as the car was dead three times in two weeks. We finally realized that we were leaving the ignition on 'accessory' by mistake. It's a bad design because if you hit the ignition button twice when you shut off the car, it goes to 'accessory' with no indication whatsoever on the dash. I'm very careful now and always tell anyone who borrows the vehicle to be sure and just pop the ignition button once when they are shutting it off. I cannot believe the engineers at Nissan didn't catch this. Another reviewer here noted that he had to replace his battery twice, and this may have been the culprit. I'll take keys any day over this keyless stuff. An update as of 5/1/17: I now have 53,000 miles on it and still have no issues. However, I have been stranded three times since my last review because I am hard of hearing and do not hear the warning when I leave the vehicle in 'accessory' when I get out. The battery goes dead within two hours. Two complaints: why doesn't the system just shut down like my wife's LaCrosse to avoid a dead battery (and whose car I hear every warning, buzz, chime, etc.)? Two, why not make the warning as annoying and low pitched for us old guys who can't hear? These reasons alone will likely keep me from buying another Murano, unless I can hear the chimes. I recognize that I am part idiot for not making sure the vehicle is off when I get out. If anyone has a fix for this, please chime in.
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Vehicle year: 2015
I've never written a review before on any website, but I'm so incredibly pleased with my 2015 Murano SL that I wanted to share my thoughts. I hope what I have to say helps you in your decision. When I was researching which car to buy, I looked at different brands, but at the end of the day, I decided to stay with Nissan because I had such good luck with my last car, a Nissan Altima. My new purchase was between the Murano and the Maxima, and I ultimately chose the Murano because I wanted a smaller SUV. And let me tell you, it's awesome! The exterior is super stylish, and the interior is luxurious. The seats have memory foam in them and are very comfortable, the cabin is spacious, and the car has every gadget you can think of, all at your fingertips. The cargo area in the back is plenty spacious, even if you travel. The back seats recline as well as fold down, and there are USB ports in the front and the back, which is nice. You have memory seating for up to two people, auto start, which is so nice in the winter time, and the back hatch auto lifts. There are even extra secret storage compartments in the cargo area, and the seats are heated/cooled. The ride is so smooth, and I've been getting 26 MPG, despite what some reviews said about the gas mileage. I looked at a lot of higher-end cars, like the Lexus 350, ACURA MDX, RDX, and BMW 3, and in my opinion, this car out beats all of them in the interior. It matches all of the cars plus some. If I did have to say anything negative, it would be two very minor things.Cup holders in the front, I wish one was a little bigger than the other, and the visor, I wish it had the extender. However, everything else is fabulous! While this car may not be cheap and is on the higher end, if you can afford it, I highly recommend going with the Nissan Murano. You will not be disappointed. Best of luck with your purchase!
Are you having problems with your Nissan Murano?
Edison Mann 2025-09-13
Vehicle year: 2017
The Nissan Murano has a design flaw on the hood that causes the sun's rays to concentrate directly into the driver's eyes, making it a real problem. Despite liking the car, I would not buy it again due to this annoying issue. Additionally, the Nissan navigation system is worthless. Overall, these issues detract from an otherwise good car.
Tremaine Schmeler 2025-09-12
Vehicle year: 2005
I bought this car back in 2008 for 17 grand. Unfortunately, over the past four years, I've had to spend over 11 grand on repairs. Recently, it experienced a catastrophic transmission failure, among other issues that require attention. Despite having only 81505 miles on it, Nissan has refused to cover the transmission under warranty. They're asking for 4 grand to fix the transmission and another 2,500 for other repairs, such as camshaft sensors, drive belts, head gasket, and transfer case. Needless to say, this car has caused me significant financial and emotional stress. Based on my experience, I wouldn't recommend purchasing one, and I personally won't be buying a Nissan again.
Abelardo Abshire 2025-09-11
Vehicle year: 2016
My husband and I purchased a brand new 2016 Nissan Murano hybrid PLATINUM edition with all the bells and whistles on 1-31-2016. Unfortunately, we experienced some issues with the vehicle shortly after purchasing it. While driving, I noticed a burning smell and heard a loud electronic warning noise, but there were no warnings on the screens to indicate what the issue might be. Although the dealership was unable to recreate the issue, they were able to fix a problem with the hood latch. Recently, the same issue occurred again, but this time my husband was able to capture it on video. We will be showing the dealership the video to help diagnose the issue. Additionally, we have noticed that our average MPG is lower than expected, despite driving mostly on the freeway. As a cautious driver with a newborn, I am concerned about the safety of my family. We hope to work with the dealership to resolve these issues in a friendly and cooperative manner.Why pay more for a hybrid if it doesn't give you better gas mileage? I paid top dollar for a fully loaded vehicle to ensure my family's safety, but unfortunately, it has been nothing but a headache so far. Despite these issues, I love everything else about it - the comfort, the fantastic tech package, and the amazing look. However, these issues are huge deal breakers. We usually purchase from Infiniti and now regret using their sister company. The service and vehicle have been much less than what we are used to and expect. I don't usually write reviews unless I have a superior or horrible experience, but people need to know about these issues, especially because there isn't much information online about this new car. I'm hopeful that they can figure out what is wrong because I want to love this car. Other than that, the car is beautiful and comfortable.
Ernesto Kutch 2025-09-09
Vehicle year: 2011
I am sorry to hear about the issues you faced with your 2010 Nissan Murano, SL, AWD. It must have been frustrating to deal with the transmission oil leak and the runaround from Lee Nissan in Topsham, Maine. It is understandable that you were disappointed with the repairs and the cost you had to bear. I appreciate you sharing your experience, and I hope you find a reliable car that meets your needs in the future.
Felipe Lindgren 2025-09-09
Vehicle year: 2007
I bought my 2007 Nissan Murano last April and unfortunately, I've had to put well over $5,000 into it. The transmission failed just after the warranty expired, which was frustrating. I was disappointed to learn that I didn't qualify for a discount since I wasn't the original owner of the car. I've been experiencing a number of other issues as well, which has been challenging to keep up with. While I'm not thrilled with the car, I'm committed to driving it until it's no longer feasible. If you're considering purchasing this car, I would advise against it if it has close to 100k miles on it. It's been a bit of a rough ride after that point.