2018 Cadillac Xts problems
The Cadillac XTS (short for X-Series Touring Sedan) is a full-size car built by the American company Cadillac from 2013 until 2019. It is a four-door sedan with seating for up to five passengers. Based on an enlarged version of the Epsilon II platform, it has a front-mounted engine that either drives the front wheels or drives all four wheels.
Replacing the smaller Cadillac STS and larger DTS, production began in May 2012 at the Oshawa Assembly Plant and launched in June as a 2013 model. Marketed with left-hand drive in the United States, Canada, Mexico, China, and the Middle East (except Israel), the XTS was also assembled by Shanghai GM, with production beginning in February 2013.
Interior
In addition to the base XTS, there are five trim packages labeled "Luxury", "Premium Luxury", and "Platinum", with the optional XTS V-Sport offered in both "V-Sport Premium Luxury" and "V-Sport Platinum". Some of the standard features include dual-zone automatic climate control, 4G LTE connectivity, adaptive cruise control, keyless entry, leather seat-upholstery, 8-way power front seats, parking assist and comprehensive safety equipment like ABS, stability control, dual-stage front airbags, front side airbags, side-curtain airbags front and rear, and a driver side knee airbag.
Optional equipment includes separate climate controls for rear seat passengers, coupled with 8" LCD screens that flip up from the front passenger seat-backs, allowing an internal DVD player to display content with wireless headphones. The interior can be outfitted in a large assortment of color combinations, along with four wood selections. Cadillac's CUE system is standard with an 8-speaker Bose sound system, including HD Radio and SiriusXM. An optional 14-speaker Bose sound package includes AudioPilot noise compensation technology.
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Common 2018 Cadillac Xts problems
Based on the complaints from owners of the 2018 Cadillac XTS, several common problems have been reported:
- Excessive Wind Noise: Around 20,000 miles into ownership, some 2018 XTS owners have reported excessive wind noise in the cabin. This issue is often caused by a pinched and damaged driver side window seal, allowing wind to enter. Replacing the window seals can cost around $300, depending on local labor rates.
- Premature Brake Wear: Owners have noted premature brake wear on the front pads, with reports emerging at approximately 15,000 miles. The XTS's weight as a heavy sedan contributes to faster brake deterioration compared to smaller cars. Replacing the front brake pads typically costs around $200, depending on local labor rates.
- Recurring Electrical Issues: Some XTS owners have faced recurring electrical problems that can make the vehicle unreliable or unsafe to drive. Complaints to the National Highway Traffic Safety Administration (NHTSA) have highlighted issues with the infotainment systems, such as the Cadillac User Experience (CUE), malfunctioning due to unresolved electrical problems. These issues can lead to power loss, drained batteries, or starting failures.
- Brake Problems: Reports have surfaced regarding recurring brake problems that could compromise safety. Drivers have experienced squealing brakes, clunking noises upon release, and potential locking up in certain driving situations. These issues may stem from faulty brake boosters, auto braking system failures, or other brake-related concerns.
- Transmission Problems: Some owners have encountered transmission issues like shaking, shuddering, jerking, grinding noises, and shifting problems. Transmissions in certain XTS vehicles have been reported to experience improper shifting, shuddering during gear changes, or complete failure, leaving drivers stranded.
These common problems with the 2018 Cadillac XTS highlight various issues that owners have faced, ranging from technology-related glitches to mechanical concerns like premature brake wear and transmission issues.
Are there any recalls on a 2018 Cadillac XTS?
2018 Cadillac XTS Recall
The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance. Action Need To Fix It: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge.
Is a Cadillac XTS a reliable car?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How many miles do Cadillac XTS last?
Final Thoughts
On average, a Cadillac lasts for about 200,000 miles, but again it depends on the care and maintenance you provide to the car.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
Is a Cadillac XTS a reliable car?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Are there any recalls on a 2018 Cadillac XTS?
2018 Cadillac XTS Recall
The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance. Action Need To Fix It: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
How many miles do Cadillac XTS last?
Final Thoughts
On average, a Cadillac lasts for about 200,000 miles, but again it depends on the care and maintenance you provide to the car.
2018 Cadillac Xts complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2018 Cadillac Xts.
You can leave your car complaint via the special form below.
2018 Cadillac Xts recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2018 Cadillac Xts.
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Negative 2018 Cadillac Xts car reviews
Positive 2018 Cadillac Xts car reviews
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My last car was an 85 de Ville. This car is a world of difference. It's a fun car to drive that's easy on our backs and a delight to control. It's as roomy and easy to get in and out of as the SUV we're getting rid of. I'm having a quiet Cadillac experience at my feet. It feels like I'm home again.
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I love my car! I've had it for 3 months now. When I bought it, it was certified used with 23k miles. The interior is absolutely gorgeous. The rear view mirror is like a jewel and the seats and technology package were unexpectedly attractive. The touchscreen and touch sound control do away with buttons, so the dash is clean and lean. There are little cubbies that are perfect for sunglasses, change, and even a Samsung smartphone (unfortunately not an iPhone X). They fit snugly inside the conveniently secretive cubby. While it doesn't quite have the agility of my former BMW 325i, it comes pretty close, and for a sedan, that's amazing! The gas mileage is what I expected, approximately 21-22 mpg, which is about the same as another former midsized sedan, a Lincoln MKS. The ride is quiet and smooth and there is adequate trunk space. Overall, it's a very comfortable car with just the right amount of luxury.
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This is the second XTS that I have owned. I'm glad to say that I wouldn't hesitate to purchase another car in this price range. It's a great value and a comfortable car to own.
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That 3.6L engine is really zippy! While the CUE system has improved in several areas, it can still be annoying to program. I found the lack of traction on wet pavement to be quite disturbing, with the wheels spinning all over and no traction control, especially compared to my regular BMW 535d.
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I originally wanted a CT-6, as I had a 2011 DTS. To find the perfect sedan for my wife, we sat in many different models. Although we had not considered an XTS, we decided to look at all models again, as we have been loyal Cadillac owners since 1971. While I understand that there is no comparison between imports and the XTS, the price point, finish, and hi-tech components of the XTS made me take a closer look. When my wife said, 'I like that one,' and Edmonds had already provided me with a quote, we purchased the XTS. It is a great car and drives almost as smoothly as my previous DTS's and DeVilles. I gave road noise a poor grade on the survey, but the noise and harsh ride were totally the fault of the tires. The original equipment tires provided great stability and drive characteristics, but I care nothing about that. After hearing similar complaints from other Cadillac owners about tires, I requested that the dealer replace them with a different brand of non-performance tires. This was done at no charge to me, and my ride is now restored. We truly like the car, and the warranty and free service are equal or better than the imports. The engine and drivetrain are well-proven. It's a nice Cadillac with nice pricing. Update June 2018: We've been on several trips with the XTS, and it has performed wonderfully. The highway mileage at 73 MPH is 29.7-31.2. The car is extremely responsive for a non-turbo V6, and there has never been any issue with lack of power for any purpose. The electronics are faultless, and the handling is great. I had it serviced by an out-of-state dealership, and it was a very pleasant experience with no cost. The only small cons are that the trunk size is smaller than a DTS, and we carry a small scooter as well as luggage in the trunk. Perhaps it is my age, or just maybe the seats could be a little softer. Beyond that, it's a great car for us, and we have honestly enjoyed it since purchase.
Additional sources
More sources of information about 2018 Cadillac Xts problems:
2018 Cadillac XTS Review, Problems, Reliability, Value, Life ...
Jul 26, 2023 ... Reliability 8/10 – There are no widespread complaints on the 2018 Cadillac XTS, avoid models from 2013, while 2014–2019 are all reliable choices ...
2018 Cadillac XTS Problems | Kelley Blue Book
How reliable is the 2018 Cadillac XTS? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2018 transmission problems | Cadillac Owners Forum
Feb 11, 2020 ... 2018 transmission problems · Hesitation / slippage when accelerating (like it can't decide to downshift or just go) · a "shudder" at highway ...
2018 Cadillac XTS Repair: Service and Maintenance Cost
2018 Cadillac XTS vehicles have 1 known recalls. The most common recall is: Rear Brakes Experience Reduced Performance. Rear Brakes Experience Reduced ...
Thinking of a XTS | Cadillac Owners Forum
Nov 23, 2020 ... 2018 and later XTS ... issues common to pretty much any late-model Cadillac. ... In addition to the various recalls, I have experienced the same ...
Other years of Cadillac Xts
Are you having problems with your 2018 Cadillac Xts?
Mallory Rempel 2025-10-11
We were considering purchasing a new XT-5, so we decided to rent the XTS for an extended vacation that included various types of driving, such as city driving in Phoenix & Las Vegas, heavy mountain driving in Northern Arizona & Utah, and flat, high-speed desert driving in Nevada and Arizona. The car has an overall pleasing style that offers decent interior room in a relatively compact body configuration. The interior is fairly well-finished and not too busy in appearance. The trunk is reasonably sized and can accommodate two large suitcases plus two good sized carry-on bags. However, we did encounter some issues with the Cadillac's Cue Entertainment/Info system. This is hands down the worst system we have ever used (we've had Mercedes, Volvo's, Jeep's, Ford products with My-Touch Sync, as well previous model Cadillac's, all with factory navigation systems to compare). When you get your hands anywhere near the touch screen, half the screen displays control icons for the various functions the system offers, which can be incredibly annoying, especially when you are using the sometimes accurate navigation screen. Although the navigation system occasionally worked well, it changed turn-by-turn directions while we were driving it on at least three occasions over the 1,600 mile, nearly two-week This is the first car I've ever driven with cooled seats that turned on by themselves on a hot day, which was a bit bizarre. The climate control was set at 72 degrees on auto-temp with an outside temperature of only 78, but it blasted cold air for hours at a clip. The heat sensor must be mounted in the top of the dash where the sun is always on it. The cruise control can be a bit tricky to figure out. Sometimes when you hit the resume switch, it might go back to the previous speed, or it might choose a higher speed in 5-mph increments. One time, it was set at 82 mph, and when I hit the resume, it took off and showed it was set for 90! During mountain freeway driving, the cruise is incapable of maintaining a steady speed. The car automatically downshifts on steep mountain grades, even at freeway speeds, which can be annoying and completely unnecessary. There's no place for sunglasses in the interior storage, and the cup holders are not cooled like some competitors, making water bottles rather warm while driving in the desert. There's a compartment hidden behind the climate and radio controls that is activated by touching the bottom edge, engaging an electrical motor that swings the entire panel upward, providing nothing is obstructing it. It's a good conversation piece, but it serves no purpose. The perimeter sonar sensors are audible about two milliseconds before impact, requiring the driver to rely only on the visual indicators, which is great when in reverse! The rear camera is rendered totally useless at night because of the glare from the center-mounted back-up lamp. The dash appearance strips cast a glare on the side glass that inhibits the vision of the driver's side rear-view mirror. Unfortunately, the power adjustable steering wheel doesn't have enough vertical movement.The position of the gear stick is too high, causing arm fatigue during long drives with hands at the proper 10 o'clock/2 o'clock position. Additionally, the head restraint adjustment only allows for up and down movement, which is surprising for a $60K automobile. However, if you are still considering this car, go for it. We have owned new Cadillacs in the past, and while they have been less than stellar, we were hoping that General Motors had finally shed some of the deadwood executives that drove it into bankruptcy. Unfortunately, Cadillac has not won us over this time. It is possible that the biggest market for this car is the rental car fleet at heavily discounted prices, because this car just doesn't cut it.
Johnson Oberbrunner 2025-10-07
What a smooth ride! I've owned my car for 2.5 years and put 60,000 miles on it. While the ride is comfortable, I have had some issues with the electronics. The CUE system has been a bit of a challenge, and the backup camera can be unreliable at times. However, I'm happy to report that I've found some solutions that work for me. I've had some trouble with the memory seats, but overall, I'm still enjoying my car. I did experience a known issue with the CUE screen spider-cracking, but I was able to find a DIY fix that worked for me. While I've had some challenges, I'm still happy with my car and the memories we've made together. Recently, I decided to sell my car after 70k miles and purchased a Hyundai Sonata Hybrid for my commuter car. While the ride isn't quite as smooth as my Cadillac, I'm happy to report that I haven't had any issues with it so far, and I've already put 36k miles on it!
Douglas Turner 2025-07-10
The Cadillac Cue system in my 2018 XTS has been experiencing issues with saved channels disappearing and the steering wheel controls not functioning properly. Despite addressing the issue with the dealer, a fix has not yet been implemented. Additionally, the passenger side air bag seat sensor has malfunctioned and required a replacement. As a luxury vehicle, these recurring problems are disappointing. However, I remain confident that Cadillac will address these issues and continue to produce high-quality vehicles.
Santa Leffler 2024-10-02
Hello! I hope you're doing well. I wanted to share my thoughts on the vehicle you mentioned. While it looks great, I found it a bit challenging to drive due to the blind spots and narrow view out of the rear view mirror. Additionally, the distance between the large head rests made it difficult to see behind me, and I often bumped my head when entering or exiting the vehicle. Lastly, I found that the gear shift got in the way of the cup holder, and I would have preferred if they were placed elsewhere or if there were additional cup holders available. Thank you for letting me share my experience!
Pierce Rice 2024-05-13
The car has 60K miles on it. I understand that spider cracks on the radio screen are common in most Cadillacs, and fixing it for $1,000 does not guarantee that new cracks won't appear. Connecting an iPhone to the Cue system can be a bit of a hassle. Although the car is beautiful, comfortable, and handles well, I would expect better quality in the electronics.