2018 Cadillac Xts problems
The Cadillac XTS (short for X-Series Touring Sedan) is a full-size car built by the American company Cadillac from 2013 until 2019. It is a four-door sedan with seating for up to five passengers. Based on an enlarged version of the Epsilon II platform, it has a front-mounted engine that either drives the front wheels or drives all four wheels.
Replacing the smaller Cadillac STS and larger DTS, production began in May 2012 at the Oshawa Assembly Plant and launched in June as a 2013 model. Marketed with left-hand drive in the United States, Canada, Mexico, China, and the Middle East (except Israel), the XTS was also assembled by Shanghai GM, with production beginning in February 2013.
Interior
In addition to the base XTS, there are five trim packages labeled "Luxury", "Premium Luxury", and "Platinum", with the optional XTS V-Sport offered in both "V-Sport Premium Luxury" and "V-Sport Platinum". Some of the standard features include dual-zone automatic climate control, 4G LTE connectivity, adaptive cruise control, keyless entry, leather seat-upholstery, 8-way power front seats, parking assist and comprehensive safety equipment like ABS, stability control, dual-stage front airbags, front side airbags, side-curtain airbags front and rear, and a driver side knee airbag.
Optional equipment includes separate climate controls for rear seat passengers, coupled with 8" LCD screens that flip up from the front passenger seat-backs, allowing an internal DVD player to display content with wireless headphones. The interior can be outfitted in a large assortment of color combinations, along with four wood selections. Cadillac's CUE system is standard with an 8-speaker Bose sound system, including HD Radio and SiriusXM. An optional 14-speaker Bose sound package includes AudioPilot noise compensation technology.
Social links
Common 2018 Cadillac Xts problems
Based on the complaints from owners of the 2018 Cadillac XTS, several common problems have been reported:
- Excessive Wind Noise: Around 20,000 miles into ownership, some 2018 XTS owners have reported excessive wind noise in the cabin. This issue is often caused by a pinched and damaged driver side window seal, allowing wind to enter. Replacing the window seals can cost around $300, depending on local labor rates.
- Premature Brake Wear: Owners have noted premature brake wear on the front pads, with reports emerging at approximately 15,000 miles. The XTS's weight as a heavy sedan contributes to faster brake deterioration compared to smaller cars. Replacing the front brake pads typically costs around $200, depending on local labor rates.
- Recurring Electrical Issues: Some XTS owners have faced recurring electrical problems that can make the vehicle unreliable or unsafe to drive. Complaints to the National Highway Traffic Safety Administration (NHTSA) have highlighted issues with the infotainment systems, such as the Cadillac User Experience (CUE), malfunctioning due to unresolved electrical problems. These issues can lead to power loss, drained batteries, or starting failures.
- Brake Problems: Reports have surfaced regarding recurring brake problems that could compromise safety. Drivers have experienced squealing brakes, clunking noises upon release, and potential locking up in certain driving situations. These issues may stem from faulty brake boosters, auto braking system failures, or other brake-related concerns.
- Transmission Problems: Some owners have encountered transmission issues like shaking, shuddering, jerking, grinding noises, and shifting problems. Transmissions in certain XTS vehicles have been reported to experience improper shifting, shuddering during gear changes, or complete failure, leaving drivers stranded.
These common problems with the 2018 Cadillac XTS highlight various issues that owners have faced, ranging from technology-related glitches to mechanical concerns like premature brake wear and transmission issues.
Are there any recalls on a 2018 Cadillac XTS?
2018 Cadillac XTS Recall
The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance. Action Need To Fix It: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge.
Is a Cadillac XTS a reliable car?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How many miles do Cadillac XTS last?
Final Thoughts
On average, a Cadillac lasts for about 200,000 miles, but again it depends on the care and maintenance you provide to the car.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
Is a Cadillac XTS a reliable car?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Are there any recalls on a 2018 Cadillac XTS?
2018 Cadillac XTS Recall
The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance. Action Need To Fix It: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
How many miles do Cadillac XTS last?
Final Thoughts
On average, a Cadillac lasts for about 200,000 miles, but again it depends on the care and maintenance you provide to the car.
2018 Cadillac Xts complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2018 Cadillac Xts.
You can leave your car complaint via the special form below.
2018 Cadillac Xts recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2018 Cadillac Xts.
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Negative 2018 Cadillac Xts car reviews
Positive 2018 Cadillac Xts car reviews
-
Great passenger car!
-
Hi there! I noticed that you mentioned some concerns about the price, warranty balance, scratches, and interior wear, including the floor mats. I wanted to let you know that we understand how frustrating those issues can be, but we're here to help. If you have any questions or need any assistance, please don't hesitate to reach out to us. We're always happy to help in any way we can!
-
Still learning about it, as it is our first Cadillac. It's very roomy and has a total class.
-
Spacious interior, smooth ride, great Caddy User Interface, and ventilated seats that feel like a comfy lazy boy. The hot looking body style lets the world know you've arrived in style!
-
Back seat folds down to hold almost anything in this trunk. This is a great car! I bought the extended warranty but haven't had to use it yet. I've had it for over a year and I still love this car. The only downside is that the cruise control doesn't have automatic sensors to slow down or speed up when traffic hits, unlike my brother's Ford. Additionally, the mapping system needs upgrading for $99 because it still shows old routes. Unfortunately, I cannot use Waze with Android Auto as it's not too easy to use.
Additional sources
More sources of information about 2018 Cadillac Xts problems:
2018 Cadillac XTS Review, Problems, Reliability, Value, Life ...
Jul 26, 2023 ... Reliability 8/10 – There are no widespread complaints on the 2018 Cadillac XTS, avoid models from 2013, while 2014–2019 are all reliable choices ...
2018 Cadillac XTS Problems | Kelley Blue Book
How reliable is the 2018 Cadillac XTS? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2018 transmission problems | Cadillac Owners Forum
Feb 11, 2020 ... 2018 transmission problems · Hesitation / slippage when accelerating (like it can't decide to downshift or just go) · a "shudder" at highway ...
2018 Cadillac XTS Repair: Service and Maintenance Cost
2018 Cadillac XTS vehicles have 1 known recalls. The most common recall is: Rear Brakes Experience Reduced Performance. Rear Brakes Experience Reduced ...
Thinking of a XTS | Cadillac Owners Forum
Nov 23, 2020 ... 2018 and later XTS ... issues common to pretty much any late-model Cadillac. ... In addition to the various recalls, I have experienced the same ...
Other years of Cadillac Xts
Are you having problems with your 2018 Cadillac Xts?
Santa Leffler 2024-10-02
Hello! I hope you're doing well. I wanted to share my thoughts on the vehicle you mentioned. While it looks great, I found it a bit challenging to drive due to the blind spots and narrow view out of the rear view mirror. Additionally, the distance between the large head rests made it difficult to see behind me, and I often bumped my head when entering or exiting the vehicle. Lastly, I found that the gear shift got in the way of the cup holder, and I would have preferred if they were placed elsewhere or if there were additional cup holders available. Thank you for letting me share my experience!
Pierce Rice 2024-05-13
The car has 60K miles on it. I understand that spider cracks on the radio screen are common in most Cadillacs, and fixing it for $1,000 does not guarantee that new cracks won't appear. Connecting an iPhone to the Cue system can be a bit of a hassle. Although the car is beautiful, comfortable, and handles well, I would expect better quality in the electronics.
Reese Lueilwitz 2024-04-13
Of course, the Cadillac name has a certain appeal, but the hype surrounding it may be exaggerated... as is the price.
Korbin Streich 2024-03-12
Nice car! However, I was surprised to find out that it didn't have blind spot detection, which was a deal breaker for me. The car is very comfortable, but there are a few blind spots. Additionally, I was expecting more options for the price point.
Mason Greenholt 2024-02-29
I rented this vehicle for 12 days in San Diego over the holidays. Although I read the manual twice and called Onstar (who unfortunately couldn't help), I still had trouble figuring out even the most basic commands, such as getting the seat memories to stick or getting the trip meter to appear on the display. It was also frustrating that most of the time when exiting the car, the driver's seat would move back and the outside mirrors would point towards the ground, and they wouldn't return to their previous position when getting back in the car. It's really annoying having to reset these items every time you go somewhere. However, I did find it easy to pair my phone. Additionally, the XTS now has rubberband 19 tires that ride like crap! I could feel every little imperfection on San Diego's crappy side streets. On the plus side, the car's handling was quite good. The XTS is a blast to throw around corners, although I miss the sound of a V8 and the car could definitely use 50 more lbs. feet of torque. Overall, I dropped this car off thinking that Cadillac could improve on the car's controls and ride quality. I do know I could never spend $55K on a car whose controls can't be figured out, with a ride that my Ram 1500 puts to shame!