2015 Cadillac Xts problems
The Cadillac XTS (short for X-Series Touring Sedan) is a full-size car built by the American company Cadillac from 2013 until 2019. It is a four-door sedan with seating for up to five passengers. Based on an enlarged version of the Epsilon II platform, it has a front-mounted engine that either drives the front wheels or drives all four wheels.
Replacing the smaller Cadillac STS and larger DTS, production began in May 2012 at the Oshawa Assembly Plant and launched in June as a 2013 model. Marketed with left-hand drive in the United States, Canada, Mexico, China, and the Middle East (except Israel), the XTS was also assembled by Shanghai GM, with production beginning in February 2013.
Interior
In addition to the base XTS, there are five trim packages labeled "Luxury", "Premium Luxury", and "Platinum", with the optional XTS V-Sport offered in both "V-Sport Premium Luxury" and "V-Sport Platinum". Some of the standard features include dual-zone automatic climate control, 4G LTE connectivity, adaptive cruise control, keyless entry, leather seat-upholstery, 8-way power front seats, parking assist and comprehensive safety equipment like ABS, stability control, dual-stage front airbags, front side airbags, side-curtain airbags front and rear, and a driver side knee airbag.
Optional equipment includes separate climate controls for rear seat passengers, coupled with 8" LCD screens that flip up from the front passenger seat-backs, allowing an internal DVD player to display content with wireless headphones. The interior can be outfitted in a large assortment of color combinations, along with four wood selections. Cadillac's CUE system is standard with an 8-speaker Bose sound system, including HD Radio and SiriusXM. An optional 14-speaker Bose sound package includes AudioPilot noise compensation technology.
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Common 2015 Cadillac Xts problems
Based on the complaints from owners of the 2015 Cadillac XTS, common problems include:
- Brakes Acting Up: Some users reported issues with the brakes making weird clunking noises and locking up, potentially due to a malfunctioning electronic parking brake issue.
- Powertrain Hesitation: A few users experienced transmission hesitation, impacting the vehicle's performance with vibrations and hesitation.
- Steering Failure: One user mentioned steering failure while the vehicle was in motion, although this issue was not replicable by other users.
- Electrical Malfunctions: The infotainment system glitching and blacking out was a common issue, along with problems with the stereo and the "server-side detection system alarm."
- Paint Chipping: Users reported paint chipping off the 2015 Cadillac XTS.
- Sunroof Exploding: Instances of the sunroof exploding without reason while the vehicle was in motion were reported.
These problems can affect the safety, performance, and overall driving experience of the 2015 Cadillac XTS. It's essential for owners to address these issues promptly to ensure the vehicle's reliability and safety on the road.
Is the 2015 Cadillac XTS a good car?
What We Think. Among large luxury sedans, the 2015 Cadillac XTS stands out thanks to its spacious cabin, luxurious interior and good road manners. In a 2014 First Test review we said that despite its size, the XTS -- particularly the Vsport -- responds willingly, has good steering, and little body roll.
Are Cadillac XTS reliable?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How many miles do Cadillac XTS last?
Final Thoughts
On average, a Cadillac lasts for about 200,000 miles, but again it depends on the care and maintenance you provide to the car.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
Is the 2015 Cadillac XTS a good car?
What We Think. Among large luxury sedans, the 2015 Cadillac XTS stands out thanks to its spacious cabin, luxurious interior and good road manners. In a 2014 First Test review we said that despite its size, the XTS -- particularly the Vsport -- responds willingly, has good steering, and little body roll.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
Why did they stop making Cadillac XTS?
Well from the beginning the XTS was built as a holdover for Cadillac's traditional fan base until the brand could launch the range-topping CT6 luxury sedan. Now the CT6 is here there's no need for the XTS to stick around leading to its discontinuation.
Is Cadillac XTS reliable?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
2015 Cadillac Xts car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Xts problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Power train problems
- Unknown or other problems
- Forward collision avoidance problems
- Equipment problems
The graph below shows statistics for all 2015 Cadillac Xts vehicle components and the number of complaints received.
2015 Cadillac Xts complaints
The NHTSA has received 12 complaints about various vehicle components related to the 2015 Cadillac Xts.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2019-06-03
- VIN: 2G61P5S38F9
- Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set up appt with the factory service rep and he has not gotten back to me by today's date June 12th 2023. Looking forward to hearing from someone about this problem I feel I am getting the runaround! Thank you [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
POWER TRAIN PROBLEM
- Date Of Incident: 2019-12-26
- VIN: 2G61T5S36F9
- Components: POWER TRAIN
- Summary: Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't know if the original part is still available. I 1st noticed the problem in Fall 2019. Shop invoice, 62,187miles, reflects differential fluid & filter change which temporarily, partially mitigated the problem for a few years. It never disappeared. I am not sure what the worse case safety scenario is. I never let it get that far.
EQUIPMENT PROBLEM
- Date Of Incident: 2022-09-13
- VIN: 2G61M5S3XF9
- Components: EQUIPMENT
- Summary: Cue screen spiderd Causing you to not control radio at times I’m driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I’ve had at the dealership they have seen the video and they’re telling me it’s possibly an electrical issue but it needs to be fixed before he causes an accident
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-03-10
- VIN: 2G61N5S3XF9
- Components: UNKNOWN OR OTHER
- Summary: THIS IS MY 2N CUE SYSTEM STEREO, OTHER WAS REPLACED UNDER WARRANTY AND THE SCREEN IS NOW CRACKING AND AFFECTING VISIBILITY AND FUNCTION
VISIBILITY PROBLEM
- Date Of Incident: 2019-07-12
- VIN: 2G61R5S3XF9
- Components: VISIBILITY
- Summary: TL* THE CONTACT OWNS A 2015 CADILLAC XTS. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND SHATTERED GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. FRANKEL & CHESAPEAKE CADILLAC (10240 YORK RD, COCKEYSVILLE, MD 21030, (410) 773-9246) WAS MADE AWARE OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,220.
STEERING PROBLEM
- Date Of Incident: 2019-04-28
- VIN: 2G61M5S30F9
- Components: STEERING
- Summary: DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2019-04-09
- VIN: 2G61N5S36F9
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.
POWER TRAIN PROBLEM
- Date Of Incident: 2018-12-28
- VIN: 2G61R5S3XD9
- Components: POWER TRAIN
- Summary: TRANSMISSION WON'T SHIFT INTO GEAR AFTER SHIFTER IS MOVED WITH ENGINE RUNNING. DASHBOARD INDICATOR SHOWS SELECTED GEARS, BUT TRANSMISSION DOESN'T ENGAGE.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-10-03
- VIN: 2G61M5S39F9
- Components: ELECTRICAL SYSTEM
- Summary: THE CUE TOUCHSCREEN IS NOT WORKING. ALL WARNINGS AND SAFETY CO CERN'S WILL NOT SHOW. TRIED HARD RESET AS CADILLAC ADVISED WITH NO LUCK. CAR IS OUT OF WARRANTY AND CADILLAC SAID THE COST IS OVER $ 1500. THE CAR IS TWO YEARS OLD AND CADILLAC AND GM KNEW OF THIS PROBLEM SINCE 2013 AND DID NOTHING TO REMEDY IT. IT'S A HAZARD AND AFTER SERVICING NONE OF THE WARNINGS CAN BE CHANGED. YOU CAN'T USE HANDS FREE CALLING ETC. IT'S VERY DANGEROUS AND DISTRACTING TO OPERATE A VEHICLE WITH THE INFORMATION CENTER INOPERABLE. CHECK THE INTERNET FOR THIS PROBLEM AND YOU WILL SEE THERE ARE THOUSANDS IF COMPLAINTS DATING BACK TO 2013. THIS PROBLEM STARTED ABOUT TWO MONTHS AGO.
SUSPENSION,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-05-24
- Number Of Injuries: 1
- VIN: 2G61L5S3XF9
- Components: SUSPENSION,ELECTRICAL SYSTEM
- Summary: A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOTTOMED OUT" LEADING TO SIGNIFICANT SPINE INJURY. AUTOMOBILE WAS UN-DRIVEABLE AFTER INCIDENT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS VIA FLAT BED TRUCK. AFTER SUSPENSION COMPRESSOR WAS REPLACED, THE AUTOMOBILE CONTINUED TO HAVE AUDIBLE CREAKING IN REAR SUSPENSION WHILE TRAVELING OVER BUMPS AND DIPS IN THE ROAD. BOTH L AND R SHOCKS WERE REPLACED AFTER FIRST BEING INSPECTED AND ADJUSTED PER GM/CADILLAC REPAIR PROTOCOL AS REPORTED BY DEALERSHIP.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-02-02
- VIN: 2G61M5S39F9
- Components: UNKNOWN OR OTHER
- Summary: WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE
AIR BAGS PROBLEM
- Date Of Incident: 2016-09-01
- VIN: 2G61M5S35F9
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2015 CADILLAC XTS. AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,393.
2015 Cadillac Xts recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2015 Cadillac Xts.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
- Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
- Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
- Manufacturer: General Motors LLC
- Components: PARKING BRAKE
- Summary: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
- Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
- Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Negative 2015 Cadillac Xts car reviews
Positive 2015 Cadillac Xts car reviews
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Hey there! You've got a really nice car ready to move to a CT5 Vsport.
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It sounds like you've got a great car for local and vacation trips! While the menus for different items may take some getting used to, it's worth it for the comfortable ride and stylish design.
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A pleasure to drive. However, the road noise is terrible.
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Good car! It rides well and looks great in pearl white with shale interior. It could use more headroom for a man wearing a hat, but overall it's a great choice. The new models have a better warranty to match the competition. The navigation system, lane departure warning, parking sensors, and rearview camera are all great features. Unfortunately, there have been some issues with the cue screens cracking.
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Your XTS sounds like a fantastic car! It's easy to drive both in town and on the highway, and it looks great too. While the mileage may be better on the highway than in town, it still handles well in traffic and even in the snow. The sound system is top-notch, although I understand missing the CD player. It's also easy to keep clean and the seats are very comfortable, especially with the added bonus of heated seats during cold weather. The auto start is a great feature too. Overall, it sounds like a classy car that provides a great ride.
Additional sources
More sources of information about 2015 Cadillac Xts problems:
Looking at 2015 XTS - opinions please | Cadillac Owners Forum
Jun 11, 2021 ... The 2015 Cadillac XTS has 15 problems & defects reported by XTS owners. The worst complaints are suspension problems. ... Because someone throws a ...
2015 Cadillac XTS Problems | Kelley Blue Book
How reliable is the 2015 Cadillac XTS? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2015 XTS suspension problems | Cadillac Owners Forum
Nov 5, 2019 ... Well..the front & rear struts had leaked and seized. The expensive electro magnetic struts. $4000 repair. And the service advisor says these ...
2015 Cadillac XTS: Gas Mileage, Exhaust, Purge Valve Location ...
Feb 3, 2023 ... The vent valve is normally open and is needed to allow fresh air into the canister. Both these valves are common and cause issues with the fuel ...
2015 Cadillac XTS Repair: Service and Maintenance Cost
The Cadillac XTS Reliability Rating is 3.5 out of 5.0, which ranks it 11th out of 30 for luxury fullsize cars. The average annual repair cost is $875 which ...
Other years of Cadillac Xts
Are you having problems with your 2015 Cadillac Xts?
Griffin Stoltenberg 2025-02-22
I own a 2014 XTS, which is essentially the same as my previous 2013 XTS. Unfortunately, the 2013 model had several issues and Cadillac had to buy it back under Lemon Law. However, I have had a better experience with the 2014 XTS, although it still has some problems that cannot be fixed, such as the radio that sometimes won't turn off. Despite this, the car has its good points. On occasion, the ride can be bumpy, but it is generally comfortable. The car's resale value is not as high as I would like, but it is still a great car. I have not changed my opinion about the XTS, but I understand that it may not be for everyone. The dealership has been very helpful throughout my ownership experience, and I appreciate their support. Add to that the new Cadillac CT6, which is almost exactly like the XTS but two inches longer. The base model is about $58,000 and comes with a 4-cylinder engine borrowed from a Chevy Cruze. By the time you upgrade to the proper V6 engine and trim package, you'll be at $70,000. No wonder you don't see many CT6's on the road. It seems like Cadillac has lost sight of who their customers are, chasing both BMW and Mercedes customers, and it hasn't worked. As a loyal customer, I'm disappointed that Cadillac has nothing to offer me anymore. When it's time to trade, I'll have to go in a different direction. It's really sad. However, I haven't changed my mind on this car. With 21,000 miles on the car, I have had the 3rd replacement battery. The onboard computer that controls everything is as dependable as a $25 watch. The bumper-to-bumper warranty expires in January of 2018. I will see if I can buy an extended warranty just to cover this nightmare that's always causing trouble. When you buy a Cadillac, you will have to deal with the dealer's service department, and 99% of your problems will be with the technology that was forced down your throat!
Derrick Monahan 2025-01-12
Paint started chipping off after 2nd year. Now it looks terrible.CUE system screen delaminated twice already. Cadillac wants $1500 to replace it...againinterior is plasticky and cheap. The pleather has already worn off the center arm consoleHeadlight bulb went out. Over $100 to replace a bulbWhen it is hot out, the left blinker sometimes stops workingFan switch broke and ran down the battery. Cadillac replaced it under warranty, but charged me for replacing the one year old battery that it came with!The engine runs fine, but everything "luxury" about this car is not luxurious. I should have bought a high end impala for 1/2 the price. Very disappointed.
Kamryn Welch 2024-10-23
I rented this car for a week and did lots of city driving in Atlanta, as well as a road trip to Charleston (5 hours each way). Although I had some issues with the driver's seat, the ride was otherwise comfortable and fairly quiet. The passenger enjoyed their seat, which had a wider middle panel. As someone who has driven luxury cars in the past, I may have had higher expectations, but overall it was a decent experience. However, I do think that the seat could benefit from more adjustability to accommodate different body types.
Bo Halvorson 2024-10-02
The car may have some downsides such as poor resale value, excessive repairs, an unintuitive CUE system, a hard ride, mediocre handling, and the need for premium gas. However, we understand that these factors may be a concern for you and we are happy to discuss them further to help you make an informed decision.
Jarvis Reynolds 2024-06-04
You may not be interested in purchasing this car as I have only had it for less than 3 months. I have had to put air in every tire and unfortunately, there is no spare tire. Additionally, the paint on the back bumper is discolored and the front seat feels quite cramped. The liner in the trunk also keeps falling down. I must admit that I am disappointed with my purchase, especially considering the price of almost $60,000. Furthermore, I had a negative experience with their online site as I was locked out after only one visit. I hope this information helps you make an informed decision. Thank you for considering this car.