2019 Cadillac Xts problems
The Cadillac XTS (short for X-Series Touring Sedan) is a full-size car built by the American company Cadillac from 2013 until 2019. It is a four-door sedan with seating for up to five passengers. Based on an enlarged version of the Epsilon II platform, it has a front-mounted engine that either drives the front wheels or drives all four wheels.
Replacing the smaller Cadillac STS and larger DTS, production began in May 2012 at the Oshawa Assembly Plant and launched in June as a 2013 model. Marketed with left-hand drive in the United States, Canada, Mexico, China, and the Middle East (except Israel), the XTS was also assembled by Shanghai GM, with production beginning in February 2013.
Interior
In addition to the base XTS, there are five trim packages labeled "Luxury", "Premium Luxury", and "Platinum", with the optional XTS V-Sport offered in both "V-Sport Premium Luxury" and "V-Sport Platinum". Some of the standard features include dual-zone automatic climate control, 4G LTE connectivity, adaptive cruise control, keyless entry, leather seat-upholstery, 8-way power front seats, parking assist and comprehensive safety equipment like ABS, stability control, dual-stage front airbags, front side airbags, side-curtain airbags front and rear, and a driver side knee airbag.
Optional equipment includes separate climate controls for rear seat passengers, coupled with 8" LCD screens that flip up from the front passenger seat-backs, allowing an internal DVD player to display content with wireless headphones. The interior can be outfitted in a large assortment of color combinations, along with four wood selections. Cadillac's CUE system is standard with an 8-speaker Bose sound system, including HD Radio and SiriusXM. An optional 14-speaker Bose sound package includes AudioPilot noise compensation technology.
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Common 2019 Cadillac Xts problems
The Cadillac XTS, introduced in 2013, is known for its luxury and performance. However, like any vehicle, it has faced certain issues and complaints from owners. Here are some common problems with the Cadillac XTS, particularly the 2019 model, based on complaints from owners:
- CUE System Screen Delamination: This issue has been reported by several 2013-2019 Cadillac XTS owners, with the 2013 model being the most affected.
- Air Suspension Failure: Higher mileage Cadillac XTS vehicles, including the 2019 model, have experienced issues with the air suspension system.
- Radio and Navigation CUE Problems: Some 2019 Cadillac XTS owners have reported issues with the radio and navigation CUE system. These problems include losing preset stations, having music play from a different station, and the inability to type in destinations into the navigation system. The dealership has stated that Cadillac has not approved any parts replacement for this issue, and it is unclear whether it is a radio or software problem.
- Reliability Issues: Cadillac vehicles, in general, have experienced reliability issues, with a 3 out of 5 reliability rating according to RepairPal experts. This ranks them 26th out of 32 major car brands, with an average annual repair cost of $783.
These are some of the common problems reported by Cadillac XTS owners, particularly for the 2019 model. It is essential to address these issues promptly to ensure the vehicle's safe and reliable operation.
Are Cadillac XTS reliable?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How many miles does a Cadillac XTS last?
A Cadillac, in general, can last over 200,000 miles and up to 20 years, depending on its usage and maintenance.
Are there any recalls on the Cadillac XTS?
Summary: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
Is the Cadillac XTS a reliable car?
The probability of a repair being a severe or major issue is 13% for the Cadillac XTS, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Are 2019 Cadillacs reliable?
Reliability 8/10 – There are no major problems found on the 2019 Cadillac XTS. Avoid models from 2013 since they have electrical issues, in general 2014–2019 are dependable.
Are Cadillac XTS expensive to maintain?
Cadillac maintenance and repair costs by model
Midsize luxury cars, like the CTS, average $739 per year in repairs and maintenance. Full-size luxury cars, like the XTS, average $976 per year. Full-size luxury SUVs, like the Escalade, average $1,127 per year.
Why did they stop making Cadillac XTS?
Well from the beginning the XTS was built as a holdover for Cadillac's traditional fan base until the brand could launch the range-topping CT6 luxury sedan. Now the CT6 is here there's no need for the XTS to stick around leading to its discontinuation.
2019 Cadillac Xts car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Xts problems, we found that the most common problems with these 2023 model year vehicles are:
- Air bags problems
- Seats problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all 2019 Cadillac Xts vehicle components and the number of complaints received.
2019 Cadillac Xts complaints
The NHTSA has received 3 complaints about various vehicle components related to the 2019 Cadillac Xts.
AIR BAGS,SEATS PROBLEM
- Date Of Incident: 2024-10-18
- VIN: 2G61M5S3XK9
- Components: AIR BAGS,SEATS
- Summary: The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-12-31
- Crash: 1
- VIN: 2G61M5S33K9
- Components: SERVICE BRAKES
- Summary: BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-06-14
- VIN: 2G61M5S39K9
- Components: UNKNOWN OR OTHER
- Summary: THE BACKUP CAMERA GUIDE LINES CAN BARELY BE SEEN AND IN ANY SUN LIGHT CANNOT BE SEEN AT ALL. AT NIGHT , ALL YOU CAN SEE IS WHAT LOOKS LIKE SNOW. CADILLAC SAYS IT IS A SOFTWARE PROBLEM AND THERE IS NO FIX. THIS IS A SAFETY ISSUE AND NEED TO BE ADDRESSED THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND CADILLAC REFUSES TO FIX IT
2019 Cadillac Xts recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2019 Cadillac Xts.
- Manufacturer: General Motors LLC
- Components: SEAT BELTS:FRONT
- Summary: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
- Consequence: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
- Remedy: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Negative 2019 Cadillac Xts car reviews
Positive 2019 Cadillac Xts car reviews
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I love my car! I've had it for 3 months now. When I bought it, it was certified used with 23k miles. The interior is absolutely gorgeous. The rear view mirror is like a jewel and the seats and technology package were unexpectedly attractive. The touchscreen and touch sound control do away with buttons, so the dash is clean and lean. There are little cubbies that are perfect for sunglasses, change, and even a Samsung smartphone (unfortunately not an iPhone X). They fit snugly inside the conveniently secretive cubby. While it doesn't quite have the agility of my former BMW 325i, it comes pretty close, and for a sedan, that's amazing! The gas mileage is what I expected, approximately 21-22 mpg, which is about the same as another former midsized sedan, a Lincoln MKS. The ride is quiet and smooth and there is adequate trunk space. Overall, it's a very comfortable car with just the right amount of luxury.
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I was able to purchase this sedan in May 2020 with only 22k miles and for under $23k, thanks to the high demand for sedans driving prices lower. It was a great deal, with only 40% of the sticker price as a year old model. The car comfortably fits two car seats and an adult in the back, and has heated/cooled front seats, navigation, and a smooth and quiet ride. There is tons of room for everyone and a massive trunk. I have driven it 10k miles in 7 months and have averaged 26mpg total. As my commuter car, it is nice to remote start before work and after. Passing on rural KS 2 lane blacktop is easy, and with cruise control, it is easy to maintain a quiet and smooth ride, even at high speeds. Although the car market has gone crazy, I was able to trade it in and make 6k over what I paid. I bought a brand new Toyota Avalon hybrid with far more safety features and 42mpg. While the Cadillac was still a great car, I had the chance to improve my garage.
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This is the second XTS that I have owned. I'm glad to say that I wouldn't hesitate to purchase another car in this price range. It's a great value and a comfortable car to own.
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I must say, this is the nicest vehicle I have ever owned! It is simply amazing! It is huge, sleek, powerful, refined, super comfortable, roomy, eye-catching, and just beautiful! We test drove the new CT5 and really liked it, but the ride was nothing compared to the XTS which we drove afterwards. I got the base model in black with black interior and dark tinted windows, and it looks like the top of the line model but for much less. The car drives like a dream, like floating on a magic carpet, but also handles surprisingly well for such a large car. It has tons of high-tech features that I could care less about, but they do look nice. The other thing is that very few people have one where I live, so it's something different and special as well. The interior is ginormous, but the car drives like a smaller car, silky smooth, and I get compliments everywhere I go. And since most people are buying SUVs/CUVs now, sedans have much larger rebates. The XTS is no different, with the GM card, giant GM rebates, and dealer discounts, I bought this beauty for less than you could buy a new BMW 320i for. The XTS is much nicer, larger, more powerful, and I'm getting 30mpg on the highway as well. The only downside is slightly restricted side and rear view, but a couple of those stick-on convex mirrors will do the trick! I feel like a rock star driving it and I highly recommend it!
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Congratulations on your second XTS Cadi! It's unfortunate that it's no longer in production, but I'm glad to hear that you enjoy its elevated ride height and powerful 304 HP V6 engine. If you manage to keep your foot off the gas pedal, you'll also get great gas mileage. The car's elegant design and high-quality interior trim, including real wood accents, make it stand out from competitors like BMW, Mercedes, and Audi. Plus, it's more affordable too. Thank you for supporting American-made cars!
Additional sources
More sources of information about 2019 Cadillac Xts problems:
2019 Cadillac XTS Problems | Kelley Blue Book
How reliable is the 2019 Cadillac XTS? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2019 Cadillac XTS Review, Problems, Reliability, Value, Life ...
Aug 31, 2023 ... Reliability 8/10 – There are no major problems found on the 2019 Cadillac XTS. Avoid models from 2013 since they have electrical issues, in ...
2019 Cadillac XTS Check Engine Light: Common Problems ...
Nov 5, 2021 ... On the 2019 Cadillac XTS, the P0496 is in fact more commonly due to a faulty EVAP Purge Solenoid Valve. The purge solenoid valve is used ...
2019 XTS battery problems | Cadillac Owners Forum
Feb 14, 2022 ... 2019 XTS its only been 2.4 years since purchased new and the battery was dead! Wife was using the car at the time, she went to start it at ...
2019 Cadillac XTS Repair: Service and Maintenance Cost
2019 Cadillac XTS vehicles have 2 known recalls. The most common recall is: Rear Brakes Experience Reduced Performance. Front Seat Belt Buckles Detach In An ...
Other years of Cadillac Xts
Are you having problems with your 2019 Cadillac Xts?
Toy Jerde 2024-10-19
Nice car! However, I was surprised to find out that it didn't have blind spot detection, which was a deal breaker for me. The car is very comfortable, but there are a few blind spots. Additionally, I was expecting more options for the price point.
Derrick Olson 2024-09-23
Hello! I hope you're doing well. I wanted to share my thoughts on the vehicle you mentioned. While it looks great, I found it a bit challenging to drive due to the blind spots and narrow view out of the rear view mirror. Additionally, the distance between the large head rests made it difficult to see behind me, and I often bumped my head when entering or exiting the vehicle. Lastly, I found that the gear shift got in the way of the cup holder, and I would have preferred if they were placed elsewhere or if there were additional cup holders available. Thank you for letting me share my experience!
Kaleigh Greenfelder 2024-06-26
Of course, the Cadillac name has a certain appeal, but the hype surrounding it may be exaggerated... as is the price.
Cary Mueller 2024-05-02
Hi there! I hope you're doing well. I just wanted to let you know that we've experienced some issues with the electrical system shutting down completely three times at remote locations. This can be quite dangerous, so we're taking steps to address the problem. Thank you for your understanding!