2019 Mercedes-benz Metris problems
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Common 2019 Mercedes-benz Metris problems
The Mercedes-Benz Metris, introduced in 2016, is a versatile and capable vehicle that has been praised for its performance and utility. However, like any vehicle, it is not immune to issues and complaints from owners. Here are some of the most common problems reported by Mercedes-Benz Metris owners, based on search results from various sources.
Rain Water Flooded Engine
One of the most serious issues reported by Mercedes-Benz Metris owners is the problem of rainwater flooding the engine.
Gasoline Smell In and Around Vehicle
Another common issue reported by Mercedes-Benz Metris owners is the problem of a gasoline smell in and around the vehicle. This issue has been reported primarily by owners of the 2016 model year, although it may affect other model years as well. The problem is caused by a leak in the fuel system, which can lead to a strong gasoline odor both inside and outside the vehicle. The average cost to fix this issue is not available, with an average mileage of 29,000 miles.
Transmission Issues
Transmission issues have been reported by Mercedes-Benz Metris owners, particularly for the 2016 model year. Some owners have reported that the transmission sometimes jerks forward, which can be a bit scary and potentially dangerous. This issue may be a common failure on these vans, and it is important for owners to have their transmission checked regularly to ensure that it is functioning properly. The cost and frequency of maintenance intervals for the transmission may vary depending on the specific model year and other factors.
Warranty Considerations
When considering the purchase of a Mercedes-Benz Metris, it is important to consider the warranty options available. Some owners have reported that the MB warranty is worth the investment, particularly for those who plan to keep the vehicle for an extended period of time. The MB warranty can provide peace of mind and protection against unexpected repairs and maintenance costs. However, the cost and coverage of the warranty may vary depending on the specific model year and other factors.
In conclusion, while the Mercedes-Benz Metris is a capable and versatile vehicle, it is not immune to issues and complaints from owners. Some of the most common problems reported by Mercedes-Benz Metris owners include rainwater flooding the engine, a gasoline smell in and around the vehicle, and transmission issues. It is important for owners to be aware of these issues and to have their vehicle checked regularly to ensure that it is functioning properly. Additionally, the MB warranty may be a worthwhile investment for those who plan to keep the vehicle for an extended period of time.
Is Metris expensive to maintain?
A Mercedes-Benz Metris will cost about $18,045 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury full size van models by $2,391. There is also a 56.68% chance that a Metris will require a major repair during that time.
What is the most common problem with Mercedes-Benz?
Engine Misfiring Issues
Engine misfires constitute one of the most prevalent problems that Mercedes-Benz cars face. This is a common occurrence in cars that have not received periodic maintenance to replace components such as ignition coils and spark plugs.
Did Mercedes stop making Metris?
After six successful years, Mercedes-Benz has announced that the 2023 model of the Metris will be the last one produced. This loss has left many wondering what vehicle will be replacing it. Find out why the Mercedes-Benz Metris has been discontinued and what this means for drivers looking to purchase one.
What is the crash rating of the Mercedes Metris?
The Metris received a five-star overall safety rating from Euro NCAP when it was evaluated new for the 2014 model year. It earned a 93 percent score for adult occupants, 87 percent for child occupants, 67 percent for pedestrian safety, and 85 percent for safety assist systems.
2019 Mercedes-benz Metris complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2019 Mercedes-benz Metris.
You can leave your car complaint via the special form below.
2019 Mercedes-benz Metris recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 12 recalls for different components of the 2019 Mercedes-benz Metris.
- Manufacturer: Daimler Vans USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
- Manufacturer: Daimler Vans USA, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- Manufacturer: Daimler Vans USA, LLC
- Components: SERVICE BRAKES, HYDRAULIC:FLUID
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
- Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
- Manufacturer: Daimler Vans USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
- Manufacturer: Daimler Vans USA, LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
- Consequence: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
- Manufacturer: Daimler Vans USA, LLC
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
- Consequence: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
- Remedy: DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
- Manufacturer: Daimler Vans USA, LLC
- Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
- Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
- Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
- Manufacturer: Daimler Vans USA, LLC
- Components: UNKNOWN OR OTHER
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.
- Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
- Manufacturer: Daimler Vans USA, LLC
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
- Consequence: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
- Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
- Manufacturer: Daimler Vans USA, LLC
- Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
- Consequence: The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
- Manufacturer: Daimler Vans USA, LLC
- Components: STEERING
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
- Consequence: An unexpected loss of power steering assist can increase the risk of crash.
- Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
- Manufacturer: Daimler Vans USA, LLC
- Components: UNKNOWN OR OTHER
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.
- Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Negative 2019 Mercedes-benz Metris car reviews
Positive 2019 Mercedes-benz Metris car reviews
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As a contractor, I lead a busy life. My Metris cargo van is a reliable companion that can carry all my tools, ladders, and steel tool cabinets without any worries of overloading. The van's engine is outstanding and has plenty of power to spare. Additionally, it has an amazing turning radius that makes it easy to maneuver in tight spaces. I opted for a few extras, including cargo interior panels, wood flooring, trailer hitch, and a driver convenience package, which brought the price to $30,000. I also added an aftermarket roof rack, and with a small modification, the van now fits in my 7' garage with two full-size extension ladders. Previously, I owned a Ram Promaster City, but with the weight I was carrying, I felt like I was torturing it. I traded it in with 30k miles before I ruined it. Although the Metris requires 91 octane fuel, I am happy to treat it to anything it asks for because I LOVE THIS METRIS!
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I recently purchased an Explorer Conversion van on a 2017 chassis and have had the pleasure of taking it on three cross-country road trips from NY. During these trips, I had the opportunity to visit many of the Lower 48 National Parks, national monuments, state parks, museums, and other attractions. Despite driving through the major US deserts and experiencing occasional strong lateral winds, the engine has performed without any issues. Even in extreme temperatures of 110+ degrees Fahrenheit, the A/C worked perfectly fine. While driving uphill during rain and changing from 'C' to 'E' mode, I once received a Check Engine Light, but after pulling over, restarting the engine, the CEL turned off. Although I experienced a dashboard rattle during the first year of ownership, it fortunately went away about two years ago, and now the van is very quiet. During my most recent trip, a small round hole in the windshield center developed into a visible crack on the passenger side. However, thanks to Geico and Safelite, the windshield was replaced in Helena Mt in just a couple of hours - a miracle for me!
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I purchased this van brand new in May of 2017. As a medical courier, I frequently transported large, heavy loads, with a driving split of 60% highway and 40% city. I diligently followed all maintenance recommendations, and even after being retired for nearly two years, this vehicle has an impressive 253,000 miles on the odometer. The oil was changed every 15,000 miles (and once a year since retiring), and the only repairs needed were a fuel vapor canister and a new seal on the oil pan. Everything else has been regular maintenance. The brakes need replacing at 80 to 90 thousand mile intervals, and I have often hauled up to and over 2,500 lbs. Since new, my fuel mileage has averaged between 25-26 MPG (the fuel mileage on the van always shows I get a bit more, but the app I use does the actual math for accurate readings). I am extremely pleased with this vehicle. It has a very tight turning radius and is easy to maneuver in tight spots. I love driving this van and always feel very comfortable. It feels like home! As of 2023, I have driven it up to 263,000 miles. Last summer, I took a trip from Oregon to Idaho, Utah, and Wyoming, and averaged 28.5 mpg for the 2273 mile trip. I am taking it to the dealer next week as it appears that a new thermostat is needed. When it is cold early in the day, it heats up just fine, but as soon as I start going downhill the temp needle drops. At this mileage, I accept that a replacement may be warranted. This is still the most trouble-free vehicle I have ever owned, and I hope it keeps rolling for a few more years. I do not drive like I'm racing, I go close to the speed limit and drive carefully - (much different than when I was 40+ years ago!)
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This vehicle is perfect for long trips, as it has ample space for luggage, two dogs, and two cats. It is also great for moving, as it can accommodate beds, sofas, and over 50 boxes. Additionally, it is ideal for yard care. Furthermore, it performs well in rainy conditions, as it is generally above road spray.
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I've owned my Metris for about a year and I absolutely love it! As the owner of a wine touring company, it has been the perfect vehicle for couples and small groups. While it may be more utilitarian compared to other Mercedes Benzes, it certainly doesn't lack any important features. I find the way it drives to be fantastic, although I do need to sort out a rattle in one of the seats. The amount of space in the 3rd row is incredible and surpasses any other minivan or SUV in its category. I am so happy with my Metris that I am even considering buying a second one for my business!
Additional sources
More sources of information about 2019 Mercedes-benz Metris problems:
Common issues and maintenance questions | Mercedes-Benz ...
Nov 15, 2019 ... We researched long and hard for our Metris Cargo since we had the Ford Transit Connect prior to our current Van and hated it. We think we got a ...
2019 Mercedes-Benz Metris Repair: Service and Maintenance Cost
Get 2019 Mercedes-Benz Metris repair and maintenance costs, common problems, recalls, and more. Find certified Mercedes-Benz mechanics near you.
Metris piece of crap | Mercedes-Benz Metris Forum
Aug 3, 2016 ... Some of the issues of either not working, giving errors, or throwing up messages on the dash, with delare excuses of cant duplicate and "without ...
The Mercedes Metris is leaving the U.S. because nobody wanted it ...
Aug 12, 2022 ... I think it makes the most sense as a cargo van and tow vehicle. I know someone who uses it for his business and it can tow his race car without ...
First problem! (Updated with the solution for my van...) | Mercedes ...
Apr 9, 2021 ... Let me check the seat cushions again for that winning lottery ticket. 2020 Metris 135 Cargo ~FLEX~ <=> L-Trac + E-Trac = DIY Multi ...
Other years of Mercedes-benz Metris
Are you having problems with your 2019 Mercedes-benz Metris?
Brody Haley 2024-09-27
Hi there! We've been using our Metris cargo van for our business, driving it about 3 days a week and covering 47k miles so far. We usually carry around 400 lbs of cargo, which has been quite manageable. While we've had a few issues with the van, such as needing to replace the tires and aligning it a few times, we've been able to get them resolved. We did have to replace the strut bushing at 25k miles, and unfortunately, it's gone bad again now that it's out of warranty. We're also experiencing some issues with the A/C and wipers, but we're confident we'll be able to get them sorted out. We've found some helpful discussions on the Metris forum, and while the dealership has been less than helpful, we're grateful for any assistance we can get. Thanks for taking the time to read our story!
Woodrow Stanton 2024-06-03
The Metris may not be the best option for everyone. I have personally experienced some issues with my own vehicle. It may not be fair to compare it directly to Chevrolet and Ford. However, it's important to consider your own needs and preferences before making a purchase. Ultimately, the decision is yours to make.