Mercedes-benz Metris problems
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Mercedes-benz Metris model years
Common Mercedes-benz Metris problems
The Mercedes-Benz Metris has been reported to have several common problems based on complaints from owners of this car.
Another common issue with the Mercedes-Benz Metris is the gasoline smell in and around the vehicle, which has been reported in the 2016 Metris model. This problem is also related to the fuel system, and it has been rated as the worst category for this car. The average cost to fix this issue is not available, but the average mileage is 29,000 miles.
The 2016 Mercedes-Benz Metris has also been reported to have cam and timing chain problems, which are almost always due to irregular oil changes and not raising the hood to inspect and keep the oil level at the full mark.
The transmission sometimes jerks forward, which is a bit scary for the drivers of the Mercedes-Benz Metris. This issue has been reported in the 2016 Metris model, and it is not clear whether it is a common failure transmission on these vans or if it is related to other major issues with 2016s. The maintenance intervals and costs for the Mercedes-Benz Metris are not specified in the search results, but it is worth considering the MB warranty for 7 years, which costs $2.8K.
In conclusion, the Mercedes-Benz Metris has been reported to have several common problems, including rainwater flooding the engine, gasoline smell in and around the vehicle, cam and timing chain problems, and transmission issues. These issues are related to the fuel system and have been reported in the 2016 and 2018 Metris models. The average cost to fix these issues is high, and the average mileage is relatively low, indicating that these problems may occur early in the life of the car. It is essential to maintain the car regularly and keep the oil level at the full mark to avoid these issues. The MB warranty for 7 years is also worth considering, as it can provide additional protection against these problems.
Is Mercedes Metris a reliable vehicle?
Is the Mercedes-Benz Metris a good car? The Edmunds experts tested the 2023 Metris both on the road and at the track, giving it a 7.6 out of 10.
Is Metris expensive to maintain?
A Mercedes-Benz Metris will cost about $18,045 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury full size van models by $2,391. There is also a 56.68% chance that a Metris will require a major repair during that time.
What is the problem with the 2016 Metris?
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What is the problem with the 2018 Mercedes Metris?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Percentage distribution of complaints by Mercedes-benz Metris years
We have researched Mercedes-benz problems and analysed all the complaints filed against Mercedes-benz Metris cars and compiled the top 5 most problematic Mercedes-benz Metris model years:
- Mercedes-benz Metris 2016
- Mercedes-benz Metris 2017
- Mercedes-benz Metris 2018
- Mercedes-benz Metris 2015
- Mercedes-benz Metris 2019
Below you can see the percentage distribution of known problems by Mercedes-benz Metris model years.
Distribution of the number of complaints by Mercedes-benz Metris years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mercedes-benz Metris car problems categorized by type of issue
After analysing all complaints related to Mercedes-benz Metris , it was concluded that the most common issues with these cars are:
- Tires problems
- Fuel/propulsion system problems
- Unknown or other problems
- Visibility/wiper problems
- Wheels problems
The graph below shows statistics for all Mercedes-benz Metris vehicle components and the number of complaints received.
Distribution of the number of complaints with fire by Metris model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Metris model years
There were a total of 1 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 164 complaints about various vehicle components related to the Mercedes-benz Metris . Below are the 25 most recent complaints reported for Mercedes-benz Metris vehicles.
Latest 25 complaints
Mercedes-benz Metris 2018
- Date Of Incident: 2024-02-29
- Date Complaint: 2024-09-30
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: The contact owns a 2018 Mercedes-Benz Metris. The contact stated the vehicle had displayed that there were failures with several safety features. The instrument panel had failed to display any information regarding any safety features. The vehicle had been taken to the dealer who had diagnosed that the brake sensors had failed. The brake sensors had been replaced. Approximately, seven months after having the vehicle repaired the instrument panel displayed failed safety features again. The instrument panel also failed to display any information regarding the safety features of the vehicle. The dealer was informed of the failure; however, the vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the dealer. The failure mileage was 10,000. The VIN was unavailable.
Mercedes-benz Metris 2018
- Date Of Incident: 2024-09-03
- Date Complaint: 2024-09-12
- VIN: WD4PG2EE0J3
- Components: ENGINE
- Summary: The check engine light came on, with code P052E indicating a positive crankcase ventilation valve failure. Dealer inspection revealed the PCV valve is sticking and recommended a replacement with a $2100 charge. This is a widely experienced problem with this engine in many Mercedes vehicles, suggesting that the cause is a manufacturer defect.
Mercedes-benz Metris 2018
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-09-07
- VIN: WD4PG2EE7J3
- Components: WHEELS
- Summary: No fix for recall that originated in 2022
Mercedes-benz Metris 2016
- Date Of Incident: 2024-09-03
- Date Complaint: 2024-09-03
- Components: TIRES
- Summary: The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Mercedes-benz Metris 2018
- Date Of Incident: 2022-09-01
- Date Complaint: 2024-08-22
- VIN: WD4PG2EE5J3
- Components: WHEELS
- Summary: Recall 22V482 pending since Sept 2022, still no repair available. Tires pose a safety risk.
Mercedes-benz Metris 2018
- Date Of Incident: 2022-09-02
- Date Complaint: 2024-08-21
- VIN: WD3PG2EA0J3
- Components: TIRES
- Summary: The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mercedes-benz Metris 2016
- Date Of Incident: 2022-08-01
- Date Complaint: 2024-08-19
- VIN: WD4PG2EE6G3
- Components: FUEL/PROPULSION SYSTEM
- Summary: Crank case ventilation valve failure and a common issue for this model. Code: P052E Failed NJ motor vehicle inspection due to emissions code: P052E
Mercedes-benz Metris 2016
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-19
- VIN: WD4PG2EE1G3
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the crank case ventilation valve had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.
Mercedes-benz Metris 2016
- Date Of Incident: 2022-09-10
- Date Complaint: 2024-08-15
- VIN: WD4PG2EE2G3
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The Crankcase ventilation valve called (Crankcase Rebreather)comes with a defect making engine light to come on after about an average of 50.000 miles, with a code p052e, preventing passing state vehicle inspection. Feedback from many Metris ownership highlights exact same challenge with engine light turned on at all times. But dealership is charging up to 3.000 dollars to remove their own faulty designed part.
Mercedes-benz Metris 2017
- Date Of Incident: 2024-08-14
- Date Complaint: 2024-08-14
- VIN: WD3PG2EA1H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mercedes-benz Metris 2018
- Date Of Incident: 2024-08-13
- Date Complaint: 2024-08-13
- VIN: WD4PG2EE5J3
- Components: WHEELS
- Summary: The tire recall 22V482 has been pending since September 2022, and there is no remedy available to date. The manufacturer has not resolved this in a timely manner - it has been 23 months!
Mercedes-benz Metris 2016
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: WD4PG2EE0G3
- Components: TIRES
- Summary: The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mercedes-benz Metris 2018
- Date Of Incident: 2024-08-05
- Date Complaint: 2024-08-05
- VIN: WD4PG2EE8J3
- Components: UNKNOWN OR OTHER
- Summary: Overloading over time could cause excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. An authorized Mercedes-Benz Metris dealer will replace the tire information label on the B-pillar and fuel filler door. Dealers will also check the tires on the vehicle to verify that they are the correctly specified tires. If the tires on the vehicle are of a lower rating than what is specified in the Operators Manual, the tires will be replaced with new tires having the specified load rating. This repair will be done free of charge.
Mercedes-benz Metris 2016
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-07-21
- VIN: WD4PG2EE5G3
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: CHECK engine Light CEL Code P052E suddenly turned on in the winter about 1 1/2 year ago, but turned off itself after a month. The Check Engine Light CEL code p052e turned on suddenly in June 2024 and stays on still. Emailed and complaint to Mercedes Benz USA and received no answer. MERCEDES BENZ USA given recall and Emission extended warranty on this code to all C, E, G, , SLC And SLK Class passenger cars with 2.0 Engine on August 25, 2023, but excluded my passenger van model, Metris, which has the same code and is a common problem. This is not right and not fair. Please advise and help.
Mercedes-benz Metris 2016
- Date Of Incident: 2023-11-01
- Date Complaint: 2024-06-22
- VIN: WD3PG2EA6G3
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Code P052E-71 Valve for crankcase ventilation has a malfunction Code P06DA-00 Actuation of the valve in the combustion engine has an electrical fault or open circuit. These codes have been reported on too many times on forums to not have these issues recalled and fixed and paid for by Mercedes. This expensive problem should not have occurred with such little mileage and have to be fixed by the consumer
Latest 5 recalls Mercedes-benz Metris
The National Highway Traffic Safety Administration (NHTSA) has issued 61 recalls for different components of the Mercedes-benz Metris.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mercedes-benz Metris 2022
- Report Received Date: 2023-12-21
- Manufacturer: Daimler Vans USA, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. A second notice will be sent once the final remedy is available anticipated October 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
- Model: Mercedes-benz Metris 2022
- Report Received Date: 2023-06-26
- Manufacturer: Daimler Vans USA, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
- Model: Mercedes-benz Metris 2017
- Report Received Date: 2022-07-07
- Manufacturer: Daimler Vans USA, LLC
- Components: TIRES
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
- Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
- Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- Model: Mercedes-benz Metris 2016
- Report Received Date: 2022-07-07
- Manufacturer: Daimler Vans USA, LLC
- Components: TIRES
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
- Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
- Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- Model: Mercedes-benz Metris 2018
- Report Received Date: 2022-07-07
- Manufacturer: Daimler Vans USA, LLC
- Components: TIRES
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
- Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
- Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Latest negative Mercedes-benz Metris car reviews
Latest positive Mercedes-benz Metris car reviews
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Vehicle year: 2022
It's hard to predict how maintenance will go since it's a new vehicle. However, my experience buying this car was much better than my last one at Hyundai. I can finally sleep at night without feeling like I was taken advantage of. Plus, I absolutely love this van! Even during a 6-hour drive in heavy rain, the Metris hugged the road like no other vehicle I've been in. Have I mentioned how much I love this van?
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Vehicle year: 2020
I'm so glad I bought this van! It's been exceptional, even with over 251,000 miles on it.
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Vehicle year: 2018
I really like this van! It's huge, yet fuel efficient for its size. It handles very well, although the brakes could be improved. The van is very robust and has great safety features. Although I do bump my knees getting in, like every other van, and the steering column doesn't telescope as far as I need, it's still pretty comfortable. On the downside, the radio and navigation are difficult to use, like every other Mercedes. You would think they would have figured this out by now. The cloth seats hold dog hair like nothing I've ever seen, but they are very rugged. The view from the backup camera is poor, especially at night, and the radio controls are hard to reach and use. The rear seat does not fold into the floor, and the seats are heavy. However, with a few changes, I believe this van could easily outperform the smaller Toyota Sienna and Honda Odyssey. Overall, this is a fantastic van for the money!
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Vehicle year: 2016
Hey there! That's a really nice car you have!
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Vehicle year: 2016
Passenger van, never carry any cargo. 42k miles it is already on the 3rd sets of tires. I had continental and Michelin tires. Each With 50k+ miles ratings. No tires last more than 20k on this van. All dealers maintained and rotating wheels regularly. Now it has a recall on the wrong specification of tires installed from manufacturers. the newer model use 235 vs 225 on older model.
Are you having problems with your Mercedes-benz Metris?
Brooks Mertz 2024-10-28
Vehicle year: 2020
The Metris may not be the best option for everyone. I have personally experienced some issues with my own vehicle. It may not be fair to compare it directly to Chevrolet and Ford. However, it's important to consider your own needs and preferences before making a purchase. Ultimately, the decision is yours to make.
Oren Mante 2024-10-20
Vehicle year: 2016
Hi there! We've been using our Metris cargo van for our business, driving it about 3 days a week and covering 47k miles so far. We usually carry around 400 lbs of cargo, which has been quite manageable. While we've had a few issues with the van, such as needing to replace the tires and aligning it a few times, we've been able to get them resolved. We did have to replace the strut bushing at 25k miles, and unfortunately, it's gone bad again now that it's out of warranty. We're also experiencing some issues with the A/C and wipers, but we're confident we'll be able to get them sorted out. We've found some helpful discussions on the Metris forum, and while the dealership has been less than helpful, we're grateful for any assistance we can get. Thanks for taking the time to read our story!
Kieran Shanahan 2024-10-16
Vehicle year: 2018
I like it! However, I must admit that the seats are not the most comfortable for long distance travel.
Brody Haley 2024-09-27
Vehicle year: 2019
Hi there! We've been using our Metris cargo van for our business, driving it about 3 days a week and covering 47k miles so far. We usually carry around 400 lbs of cargo, which has been quite manageable. While we've had a few issues with the van, such as needing to replace the tires and aligning it a few times, we've been able to get them resolved. We did have to replace the strut bushing at 25k miles, and unfortunately, it's gone bad again now that it's out of warranty. We're also experiencing some issues with the A/C and wipers, but we're confident we'll be able to get them sorted out. We've found some helpful discussions on the Metris forum, and while the dealership has been less than helpful, we're grateful for any assistance we can get. Thanks for taking the time to read our story!
Vance Williamson 2024-09-14
Vehicle year: 2022
The Metris may not be the best option for everyone. I have personally experienced some issues with my own vehicle. It may not be fair to compare it directly to Chevrolet and Ford. However, it's important to consider your own needs and preferences before making a purchase. Ultimately, the decision is yours to make.