2017 Mercedes-benz Metris problems
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Common 2017 Mercedes-benz Metris problems
Based on the sources provided, here are common problems with the 2017 Mercedes-Benz Metris reported by owners:
- Fuel System - Insecure Hose Connections:
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- Description: Insecure connection of upper and lower fuel hoses to the engine leading to potential fuel leaks.
- Action Needed: Dealers will inspect and repair the fuel hose connections, replacing clamps and hoses as necessary, free of charge.
- Recall Date: 03/07/2022.
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- Fuel System - Leaking Fuel Hose:
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- Description: The fuel hose in the engine compartment may leak at various points.
- Action Needed: Owners will have the affected hose and clamp replaced free of charge.
- Recall Date: 11/28/2018.
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- Steering - Corroded Bolts:
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- Description: Corrosion of aluminum bolts attaching the power steering gear assist motor leading to a loss of power steering assist.
- Action Needed: Dealers will replace the aluminum bolts with steel bolts free of charge.
- Recall Date: 04/09/2019.
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- Service Brakes - Incorrectly Mounted Brake Fluid Reservoir:
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- Description: The brake fluid reservoir may be incorrectly mounted.
- Action Needed: Details on the corrective action were not provided in the summary.
- Recall Date: 02/07/2022.
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These issues highlight various safety and functionality concerns with the 2017 Mercedes-Benz Metris, ranging from camera malfunctions to fuel system and steering problems. Owners affected by these recalls are advised to contact DVUSA customer service for necessary repairs and replacements.
Is Metris expensive to maintain?
A Mercedes-Benz Metris will cost about $18,045 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury full size van models by $2,391. There is also a 56.68% chance that a Metris will require a major repair during that time.
Is the 2017 Mercedes reliable?
How Reliable Is the 2017 Mercedes-Benz C-Class? The 2017 C-Class has a predicted reliability rating of 2.5 out of five from J.D. Power. A score of three is considered average across the industry.
What is the problem with the 2017 Mercedes c200?
Owner Reported Trouble Spots
- Exhaust. Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks. ...
- Body Hardware. ...
- Steering And Suspension. ...
- Electrical Accessories. ...
- Climate System. ...
- Fuel System/Emissions. ...
- Engine Major. ...
- Engine Electrical.
Did Mercedes stop making Metris?
After six successful years, Mercedes-Benz has announced that the 2023 model of the Metris will be the last one produced. This loss has left many wondering what vehicle will be replacing it. Find out why the Mercedes-Benz Metris has been discontinued and what this means for drivers looking to purchase one.
Is Metris expensive to maintain?
A Mercedes-Benz Metris will cost about $18,045 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury full size van models by $2,391. There is also a 56.68% chance that a Metris will require a major repair during that time.
Is the 2017 Mercedes reliable?
How Reliable Is the 2017 Mercedes-Benz C-Class? The 2017 C-Class has a predicted reliability rating of 2.5 out of five from J.D. Power. A score of three is considered average across the industry.
What size engine is in a 2017 Metris?
Every Metris comes with a turbocharged 2.0-liter four-cylinder engine that routes 208 horsepower and 258 pound-feet of torque to the rear wheels via a seven-speed automatic transmission.
What is the problem with the 2017 Mercedes c200?
Owner Reported Trouble Spots
- Exhaust. Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks. ...
- Body Hardware. ...
- Steering And Suspension. ...
- Electrical Accessories. ...
- Climate System. ...
- Fuel System/Emissions. ...
- Engine Major. ...
- Engine Electrical.
2017 Mercedes-benz Metris car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercedes-benz Metris problems, we found that the most common problems with these 2023 model year vehicles are:
- Tires problems
- Wheels problems
- Back over prevention problems
- Unknown or other problems
- Steering problems
The graph below shows statistics for all 2017 Mercedes-benz Metris vehicle components and the number of complaints received.
2017 Mercedes-benz Metris complaints
The NHTSA has received 25 complaints about various vehicle components related to the 2017 Mercedes-benz Metris.
2024-08-14
TIRES PROBLEM
- Date Of Incident: 2024-08-14
- VIN: WD3PG2EA1H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-05-13
TIRES PROBLEM
- Date Of Incident: 2023-11-01
- VIN: WD3PG2EA1H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, he noticed all 4 tires were cracked. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was determined that the tires needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
2024-05-07
TIRES PROBLEM
- Date Of Incident: 2024-05-07
- VIN: WD3PG2EA3H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-04-04
TIRES PROBLEM
- Date Of Incident: 2024-04-04
- VIN: WD3PG2EA3H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz MMCA2G. The contact stated while driving at an undisclosed speed, the tire warning light illuminated. The vehicle was taken to the dealer to inquire of a remedy and they confirmed no remedy was available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. VIN tools confirm parts not available.
2024-02-22
TIRES PROBLEM
- Date Of Incident: 2024-02-22
- VIN: WD4PG2EEXH3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-01-22
TIRES PROBLEM
- Date Of Incident: 2024-01-22
- VIN: WD4PG2EE7H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023-11-15
TIRES PROBLEM
- Date Of Incident: 2022-09-07
- VIN: WD4PG2EEXH3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023-10-03
TIRES PROBLEM
- Date Of Incident: 2022-09-07
- VIN: WD3PG2EA3H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
2023-08-01
TIRES PROBLEM
- Date Of Incident: 2020-09-01
- VIN: WD4PG2EE6H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023-04-07
ENGINE PROBLEM
- Date Of Incident: 2023-04-05
- VIN: WD4PG2EE7H3
- Components: ENGINE
- Summary: Vehicle experienced Crankcase ventilation component failure at low miles of 31,750. Code thrown is P052E resulting in needing replacement of a large assembly of emissions/oil vapor control tubing and valves costing over $1000 plus over 12 hours of labor. Well known problem on Mercedes vehicles with the M274 2.0 turbo 4cylinder engine.
2023-03-20
STEERING PROBLEM
- Date Of Incident: 2023-03-06
- VIN: WD3PG2EA5H3
- Components: STEERING
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact stated while starting the vehicle, the power steering malfunction warning illuminated. Additionally, the contact heard a clicking sound coming from the steering wheel. The dealer was contacted, and the dealer stated that the electric power steering rack needed to be replaced. The vehicle had to be repaired due safety issue. The manufacturer was not contacted. The failure was mileage was 42,277. The consumer stated repairs were made at the owners expense in the amount of $1329.54.
2023-03-07
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2019-07-01
- VIN: WD4PG2EE4H3
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2017 Mercedes Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
2023-02-24
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-02-24
- VIN: WD4PG2EE7H3
- Components: UNKNOWN OR OTHER
- Summary: This has been happening recently. The smell of coolant as I am driving vehicle. But only sometimes I notice. No indicator or warning lamps on dash comes up. I am concerned because I feel at risk of fire or and having health issue. I have not seen any leaks other than from ac. One mechanic had looked, but said no leaks & can confirm smell, but has to further diagnose. Will also get 2nd and 3rd opinions & will look more into myself. Research online also, about others with same problem. Is this an issue where it maybe a legitimate recall? Others have confirmed this should. Thank you
2023-02-02
TIRES PROBLEM
- Date Of Incident: 2022-09-07
- VIN: WD3PG2EA0H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023-01-27
TIRES PROBLEM
- Date Of Incident: 2023-01-27
- VIN: WD4PG2EE1H3
- Components: TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had experienced the failure. VIN tool confirms parts not available.
2022-12-01
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2022-09-01
- VIN: WD4PG2EE0H3
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions, the camera image froze and created a driving hazard. VIN tool confirms parts not available.
2022-11-09
BACK OVER PREVENTION,TIRES PROBLEM
- Date Of Incident: 2021-11-01
- VIN: WD3PG2EA1H3
- Components: BACK OVER PREVENTION,TIRES
- Summary: The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notification of NHTSA Campaign Numbers: 22V099000 (Back Over Prevention) and 22V482000 (Tires) however, the parts to do the recall repairs were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
2022-09-12
SUSPENSION,WHEELS PROBLEM
- Date Of Incident: 2022-09-10
- VIN: WD3PG2EA7H3
- Components: SUSPENSION,WHEELS
- Summary: Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set of tires. Mileage at this time is still below 25,000 as it is driven sparingly. Despite that All four corners exhibit rapid and uneven wear of the tread indicating an alignment issue from the factory. The vehicle has never been in any colision nor curbed even once. Owner research on various Metris forums show this is not an isolated issue. Many point to an error in factory parameters regarding camber as well as a excessive toe in.
2022-08-28
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-03-01
- VIN: WD4PG2EE6H3
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not even using the vehicle at this time .
2021-10-20
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-10-20
- VIN: WD3PG2EAXH3
- Components: UNKNOWN OR OTHER
- Summary: Rear back up camera image is frozen, showing a rear view snapshot, but not a live image.
2021-08-31
STEERING PROBLEM
- Date Of Incident: 2021-08-13
- VIN: WD3PG2EA8H3
- Components: STEERING
- Summary: I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel display “Power Steering Malfunction. See Owners Manual". I immediately pulled over and stopped the vehicle. Luckily, I had cell service, so I called my Mercedes-Benz dealership and talked to someone in the service department and I also called my mechanic at an independent Mercedes-Benz shop. After these phone calls and I concluded that it would not harm the power steering system to drive, I decided to continue driving -- without power steering assist. It was hard to steer, but not unsafe on the rural 2-lane road nor on rural I-70. After driving about 30 miles in 1/2 hour, I stopped at a rest area and turned off the engine for about 10 minutes. When I restarted the vehicle, the power steering was again functional and has not malfunctioned since then. After returning home I called Mercedes-Benz national customer assistance center. They were very unhelpful. All they would tell was that there was no recall campaign for my vehicle for this issue and that my vehicle is no longer under warranty – information I already knew. The agent told me I should schedule an appointment with my dealership to run diagnostics on the vehicle - not done. This doesn’t make sense to me as the power steering is now functioning correctly. Safety risk: This failure of the electronically controlled power steering system only happens when the vehicle is moving at a higher speed and the tires cross some kind of rough area on the road, such as a cattle guard or a rumple strip, making steering very difficult. See more information the Metris Forum website where others describe this occurrence. https://www.metrisforum.com/threads/another-2016-looses-power-steering-after-cattle-guard.10402/#post-120744.
2020-10-01
TIRES,WHEELS PROBLEM
- Date Of Incident: 2020-08-24
- VIN: WD3PG2EA0H3
- Components: TIRES,WHEELS
- Summary: TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONTACT PULLED OVER ALONG THE LEFT SIDE MEDIAN LANE ON THE HIGHWAY. THE CONTACT THEN HAD TO PULL OVER THE RIGHT SIDE OF THE HIGHWAY WITH THE ASSISTANCE OF HER TOWING SERVICE. THE DAMAGED TIRE WAS REPLACED ON THE SIDE OF THE ROAD AND THEN THE CONTACT TOOK THE TIRE TO THE VEHICLE DEALER RBM OF ATLANTA 7640 ROSWELL RD, ATLANTA, GA 30350 (770) 390-0700 WHO CONFIRMED IT WAS TIRE MALFUNCTION NOT FROM HITTING A FOREIGN OBJECT. THE CONTACT HAD ALL FOUR TIRES REPLACED BY THE DEALER. THE TIRE DEALER MANUFACTURER WAS CALLED BY THE CONTACT AND HAD PICTURES OF THE DAMAGED TIRE SENT TO THEM. THE CONTACT CURRENTLY HAD ALL FOUR HANKOOK TIRES IN HER POSSESSION. THE TIRE FAILURE MILEAGE AND THE VEHICLE FAILURE MILEAGE WAS 22,000. *DT*JB*DT*JB
2018-12-14
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-12-14
- VIN: WD4PG2EE7H3
- Components: FUEL/PROPULSION SYSTEM
- Summary: MERCEDES BENZ STATES THAT IT DOES NOT HAVE PARTS AVAILABLE FOR A FUEL LINE LEAKING PROBLEM WHICH IS SUBJECT TO AN OUTSTANDING NHTSA RECALL NUMBER 18V837. MERCEDES BENZ (877 762-8267) HAS NOT IDENTIFIED A SCHEDULE FOR THE ACQUISITION OF THE NECESSARY PARTS OR RESOLUTION OF THE PROBLEM. MERCEDES BENZ DOES NOT HAVE A SENSE OF URGENCY IN THE RESOLUTION OF THIS PROBLEM AND HAS STATED THAT THEY WOULD ONLY SEND ME A LETTER IN THE FUTURE ON THE AVAILABILITY OF PARTS. FUEL LINE LEAKS CAN BE DEADLY AND, MINIMALLY, MERCEDES BENZ SHOULD HAVE AN INTERIM RESOLUTION PLAN WITH DATES TO ASSURE SAFETY WHICH ALSO INCLUDES AN EXPEDITED CONTACT METHOD. *TR
2018-10-11
WHEELS PROBLEM
- Date Of Incident: 2018-09-01
- VIN: WD3PG2EA7H3
- Components: WHEELS
- Summary: UNEVEN TREAD WEAR OF LEFT FRONT TIRE. (CORPORATE CLAIMS MY VEHICLE IS NOT AFFECTED SINCE THE TECHNICAL SERVICE BULLETIN IS NOT PULLED UP BY MY VIN, BUT MY TIRE PROVES OTHERWISE.)
2018-07-16
WHEELS PROBLEM
- Date Of Incident: 2018-06-01
- VIN: WD4PG2EE5H3
- Components: WHEELS
- Summary: THE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS
2017 Mercedes-benz Metris recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 14 recalls for different components of the 2017 Mercedes-benz Metris.
2022-07-07
- Manufacturer: Daimler Vans USA, LLC
- Components: TIRES
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
- Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
- Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
2022-03-08
- Manufacturer: Daimler Vans USA, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
2022-02-22
- Manufacturer: Daimler Vans USA, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
- Consequence: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
2022-02-08
- Manufacturer: Daimler Vans USA, LLC
- Components: SERVICE BRAKES, HYDRAULIC:FLUID
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
- Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
2021-02-05
- Manufacturer: Daimler Vans USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
2019-10-08
- Manufacturer: Daimler Vans USA, LLC
- Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
- Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
- Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
2019-04-10
- Manufacturer: Daimler Vans USA, LLC
- Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
- Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
2018-11-29
- Manufacturer: Daimler Vans USA, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
2018-07-29
- Manufacturer: Daimler Vans USA, LLC
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
- Consequence: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
2018-05-22
- Manufacturer: Daimler Vans USA, LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
- Consequence: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
2017-10-16
- Manufacturer: Daimler Vans USA, LLC
- Components: SUSPENSION:FRONT:WHEEL BEARING
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
- Consequence: The loss of a front wheel would increase the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
2017-09-22
- Manufacturer: Daimler Vans USA, LLC
- Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
- Consequence: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
2017-03-07
- Manufacturer: Daimler Vans USA, LLC
- Components: LANE DEPARTURE: BLIND SPOT DETECTION
- Summary: Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
- Consequence: If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
2016-12-27
- Manufacturer: Daimler Vans USA, LLC
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
- Consequence: An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
- Remedy: DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Negative 2017 Mercedes-benz Metris car reviews
Positive 2017 Mercedes-benz Metris car reviews
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I've owned my Metris for about a year and I absolutely love it! As the owner of a wine touring company, it has been the perfect vehicle for couples and small groups. While it may be more utilitarian compared to other Mercedes Benzes, it certainly doesn't lack any important features. I find the way it drives to be fantastic, although I do need to sort out a rattle in one of the seats. The amount of space in the 3rd row is incredible and surpasses any other minivan or SUV in its category. I am so happy with my Metris that I am even considering buying a second one for my business!
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Hey there! That's a really nice car you have!
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I recently purchased an Explorer Conversion van on a 2017 chassis and have had the pleasure of taking it on three cross-country road trips from NY. During our travels, we were able to visit most of the Lower 48 National Parks, as well as dozens of national monuments, state parks, museums, and other attractions. Despite driving through some of the major US deserts and experiencing occasional strong lateral winds, the engine has performed without any issues. Even in extreme temperatures of 110+ degrees Fahrenheit, the A/C worked perfectly. While driving uphill during rain and changing from 'C' to 'E' mode, I did experience a Check Engine Light, but after pulling over, restarting the engine, and switching back to 'C' mode, the CEL turned off. Although I did experience a dashboard rattle during the first year of ownership, it fortunately went away about two years ago and now the van is very quiet. During our most recent trip, we noticed a small round hole in the windshield center that developed into a visible crack on the passenger side. However, thanks to Geico and Safelite, we were able to get it replaced in Helena Mt in just a couple of hours - a true miracle for us!
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I'm so glad I bought this van! Even with over 251,000 miles on it, it's still performing exceptionally.
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This vehicle is perfect for long trips, as it has ample space for luggage, two dogs, and two cats. It is also great for moving, as it can accommodate beds, sofas, and over 50 boxes. Additionally, it is ideal for yard care. Furthermore, it performs well in rainy conditions, as it is generally above road spray.
Additional sources
More sources of information about 2017 Mercedes-benz Metris problems:
Common issues and maintenance questions | Mercedes-Benz ...
https://www.metrisforum.com/threads/common-issues-and-maintenance-questions.9869/
Nov 15, 2019 ... We researched long and hard for our Metris Cargo since we had the Ford Transit Connect prior to our current Van and hated it. We think we got a ...
2017 Mercedes-Benz Metris Repair: Service and Maintenance Cost
https://repairpal.com/cars/mercedes-benz/metris/2017
2017 Mercedes-Benz Metris Recalls · Maximum Listed Load Carrying Capacity For Tires Is Incorrect · Fuel Leaks In Engine Compartment · Rearview Camera Image Freezes ...
Metris piece of crap | Mercedes-Benz Metris Forum
https://www.metrisforum.com/threads/metris-piece-of-crap.3185/
Aug 3, 2016 ... I've had my Van since mid-May and have put 4k on it with 0 issues whatsoever....not a single error or problem. 2017 Metris Passenger - 27k ...
2017 Mercedes-Benz Metris Reliability - Consumer Reports
https://www.consumerreports.org/cars/mercedes-benz/metris/2017/reliability/
An overloaded vehicle may cause tire failure, increasing the risk of a crash. Read Recall Details. Summary: Daimler ...
noob here: want to hear about reliability and conversions from ...
https://www.metrisforum.com/threads/noob-here-want-to-hear-about-reliability-and-conversions-from-owners.10776/
Jan 17, 2022 ... Mercedes-Benz Metris General Discussion ... Bought a new Cargo Metris fall of 2017. Nothing but ... Mercedes Metris reliability. Show Less. Full ...
Other years of Mercedes-benz Metris
Are you having problems with your 2017 Mercedes-benz Metris?
Nicolas Kohler 2024-07-23
I like it! However, I must admit that the seats are not the most comfortable for long distance travel.
Christopher Mueller 2024-05-29
Hi there! We've been using our Metris cargo van for our business, driving it about 3 days a week and covering 47k miles so far. We usually carry around 400 lbs of cargo, which has been quite manageable. While we've had a few issues with the van, such as needing to replace the tires and aligning it a few times, we've been able to get them resolved. We did have to replace the strut bushing at 25k miles, and unfortunately, it's gone bad again now that it's out of warranty. We're also experiencing some issues with the A/C and wipers, but we're confident we'll be able to get them sorted out. We've found some helpful discussions on the Metris forum, and while the dealership has been less than helpful, we're grateful for any assistance we can get. Thanks for taking the time to read our story!