2014 Mazda Cx-9 problems
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda in Japan since 2006 through two generations With three-row seating, it was Mazda's largest passenger vehicle until the arrival of the CX-90.
Despite being built in Japan at Mazda's Ujina #1 plant in Hiroshima Prefecture, the CX-9 was never offered in the Japanese domestic market. The shorter and narrower Mazda CX-8 was offered in Japan instead.
First generation (TB; 2006)
The first generation CX-9 was originally fitted with a 3.5 L Ford V6 engine, but, in 2008, the engine was changed to a 3.7 L unit producing 204 kW (274 hp) and 366 N⋅m (270 lb⋅ft) of torque. The updated engine was introduced in June 2007 and it was now built by Mazda themselves. This engine was coupled with a six speed automatic transmission. The first generation is based on the Ford CD3 platform that is shared with many Ford and Mazda models; the Ford Edge is its close mechanical sibling. It was launched at the 2006 New York International Auto Show.
Standard safety equipment included blind spot monitoring, backup camera, electronic stability control, traction control, roll stability control, front side impact airbags, and three row side curtain airbags.
Social links
Common 2014 Mazda Cx-9 problems
The 2014 Mazda CX-9 has been reported to have several common problems, primarily in the categories of electrical issues, engine problems, and windows/windshield problems. Here are the details of these issues based on the complaints from owners:
- Electrical problems: The 2014 Mazda CX-9 has had 5 electrical problems reported, with 2 of them being related to NHTSA complaints. While the specific details of these issues are not provided, it is essential to address any electrical problems promptly, as they can affect various aspects of the vehicle's functionality, such as the infotainment system, power windows, and safety features.
- Engine problems: The 2014 Mazda CX-9 has experienced 5 engine problems, with 17 NHTSA complaints related to this category.
- Windows/windshield problems: The 2014 Mazda CX-9 has had 5 window/windshield problems, with 2 of them being related to NHTSA complaints. While the specific details of these issues are not provided, it is essential to address any problems with the windows or windshield promptly, as they can affect visibility and safety.
In addition to these categories, the 2014 Mazda CX-9 has also had complaints related to interior accessories, brakes, cooling system, fuel system, lights, transmission, miscellaneous, drivetrain, suspension, seat belts/air bags, steering, body/paint, exterior accessories, wheels/hubs, and exhaust system. These issues can range from minor inconveniences to more severe problems affecting the vehicle's safety and reliability.
It is important to note that the 2014 Mazda CX-9 has received mixed reviews regarding its reliability. For example, Consumer Reports expects the 2023 CX-9 to have about average reliability when compared to the average new car, based on data from 2021, 2022, and 2023 models, plus the Mazda brand scores.
When considering purchasing a used 2014 Mazda CX-9, it is essential to thoroughly inspect the vehicle, review its maintenance history, and consider obtaining an extended powertrain warranty to protect against potential repair costs
. Additionally, it is recommended to avoid high-mileage CX-9 models, as the repair costs for engine water pump failure can be high
What are the major problems with the Mazda CX-9?
3 Common Mazda CX-9 Problems
- Which Mazda Vehicles Have Recalled Takata Airbags? Parts supplier, Takata, manufactured defective, shrapnel-hurling airbag inflators that need to be recalled. ...
- Valve Stem Corrosion and TPMS Warnings. ...
- CX-9 Brake Booster Failure.
How many miles will a 2014 Mazda CX-9 last?
On average, a Mazda CX-9 will last around 250,000 miles, providing an extended lifespan for the owner and decent value for investors. For many, the machine will last nearly two decades with proper care. If you put time and effort into the system, it will offer more hours on the road.
What is the best year of the Mazda CX-9 to buy?
Best First Generation Models
When it comes to the first-generation models, many agree that the best years to consider are: 2007, 2009, 2013, 2014, and 2015. While the 2008, 2010, 2011, and 2012 models can still be quality models, they do have more recorded issues than the others.
Is Mazda CX-9 a reliable car?
MAZDA CX-9 Reliability
In studies completed by Repair Pal, the Mazda CX-9 achieved a reliability score of 4 out of 5, which ranks first out of 14 full-size SUVs rated. Compared to the average, the Mazda CX-9 was found to have a lower annual repair cost and far less severe repair issues than similar vehicles.
2014 Mazda Cx-9 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mazda Cx-9 problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Service brakes problems
- Unknown or other problems
- Power train problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2014 Mazda Cx-9 vehicle components and the number of complaints received.
Latest 25 complaints 2014 Mazda Cx-9
The NHTSA has received 53 complaints about various vehicle components related to the 2014 Mazda Cx-9. Below are the 25 most recent complaints reported for 2014 Mazda Cx-9 vehicles.
2024-06-27
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-12-26
- VIN: JM3TB3CV9E0
- Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I purchased a 2014 Mazda CX-9 back in May of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on the dash, the day after Christmas I was driving to work (I worked in the next state over) on the highway my car just shut down. No warnings, no check engine lights NOTHING! It just completely shut off and would not turn on. Thankfully because of the holiday the highway was pretty empty and I was able to swing my car across the interstate so I wouldn’t get hit by oncoming traffic. After getting out and deciding to check my oil I noticed it looked milky. I had no idea what that meant so I had it towed to a Mazda dealership in the state I live in. It was going to cost me almost $8,000 to put in a new engine because the water pump that was placed inside of the engine failed, which in turn caused my engine to seize. The extended warranty I had on my vehicle was worthless so I ended up paying out of pocket. Thankfully Mazda worked with me and had me prove that I kept up maintenance on the truck so the price was chopped in half. This happened right at the beginning of Covid when the entire world was suffering financially. I still had to make my car payments on top of shelling out 4k on a truck I hadn’t even had for a year. This is a huge issue with a lot of people that own the same vehicle and is extremely dangerous! I could’ve killed someone or worse myself when my vehicle stalled out on the highway.
2024-03-12
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-10-10
- VIN: JM3TB3CV4E0
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The water pump failed causing water to mix with the oil and damage the head gasket. Estimates recommend replacing engine. The service engine light came on and we took it to our trusted mechanic right away. Got the estimates from two mechanics for this repair and then towed the car to Mazda dealer who confirmed the problem. We wrote to Mazda's corporate office and was told they would not fix it. My car has 68,000 miles and was regularly serviced. It is currently sitting dead in my garage. We bought this car in 2015 brand new from the Mazda dealer in Monroeville, PA. This is outrageous! I spoke with someone else who also owns a Mazda and the same thing happened to his car. From articles I have read and attached, this problem is occurring in many Mazdas. What needs to be in place for Mazda to take responsibility and fix this problem by recalling the affected vehicles?
2023-08-12
ENGINE PROBLEM
- Date Of Incident: 2022-03-25
- VIN: JM3TB2BA0E0
- Components: ENGINE
- Summary: Water pump failed and ruined the engine. There was little to no warning.
2023-08-12
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-06-26
- VIN: JM3TB2BA0E0
- Components: SERVICE BRAKES
- Summary: Brakes stopped working while we were on vacation. Made the drive down fine, but the next day went to drive the car, pressed the brakes and the car did not come to a complete stop. Also made a funny noise when we tried to press on the brakes. My husband practically had to stand up and push all the way down to get car to stop. Luckily we were not in a congested or confined place. Ended up replacing the brake booster. Three weeks later my acceleration stopped working intermittently. I go to press the gas and the car doesn’t go. The dealership is saying it’s the brake signal.
2023-07-20
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-20
- VIN: JM3TB2DA3E0
- Components: SERVICE BRAKES
- Summary: Breaks became very hard to press and I was having trouble stopping the car. I could not drive it to the Mazda dealer who was too far. I took a chance and drove a few miles to local break shop. They replaced the master cylinder and the break booster. Parts and labor were $1083.87
2023-07-10
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-10
- VIN: JM3TB2DA4E0
- Components: SERVICE BRAKES
- Summary: When I press on my brakes, I hear air. I am fortunate that, as of this reporting, I have not had an accident. My brakes do not fully stop my car, so I have to judge when to brake in order to slow down and not hit the car ahead of me. Very scary when your car won't stop! I have read other complaints on the Mazda CX9s built in 2013 having an issue with the brake booster. PLEASE recall these 2014 Mazdas so the appropriate repairs can be made. Working brakes are ESSENTIAL!
2023-06-24
ENGINE PROBLEM
- Date Of Incident: 2023-06-21
- VIN: JM3TB2CA9E0
- Components: ENGINE
- Summary: I bought a vehicle from Carvana 11/2021 with not quite 59k on it. On 6/21/2023, with 77K miles, my car had a catastrophic engine failure. I was driving my grandchildren ages, 3-12 years of age home. Safety was definitely at risk with speeds of 70 freeway were completed right before engine stopping. The mechanic shop has confirmed the car giving 3 codes related to timing belt/water pump and the other code which confirms engine failure. No warning lights had come on until I tried to restart it. Since this situation is most recent, I have not had anyone else inspect the vehicle. I am working through my options and will take recommendations for resolution.
2023-06-14
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-06-14
- VIN: JM3TB2CA0E0
- Components: UNKNOWN OR OTHER
- Summary: I was driving on interstate and there were not any other vehicles that were all that close to me. All of a sudden there was this huge extremely loud bang and glass shattering sound. Scared me to death. I never saw anything, I pulled over at next exit and saw my sunroof with a huge hole and shattered. I drove back by where i was driving and there was nothing i could see that could have caused that to happen. After doing a little research i'm positive the sunroof exploded. Thankfully my kids were not in there and i was able to remain calm enough to get pulled over safely
2023-03-26
ENGINE PROBLEM
- Date Of Incident: 2023-03-26
- VIN: JM3TB3CV9E0
- Components: ENGINE
- Summary: My transmission is slipping ….
2023-01-26
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-01-01
- VIN: JM3TB3CV7E0
- Components: SERVICE BRAKES
- Summary: The car started creating a noise like air was leaking when i apply brake. The problem continued to increase, and braking became harder and harder. The dealer indicated that I had to replace the brake booster. This is a 2014 CX-9. A NHTSA search showed that vehicles manufactured in 2013 were affected. My car was purchased in Feb 2014. I suspect this one too had that faulty equipment.
2022-11-26
ENGINE PROBLEM
- Date Of Incident: 2021-09-30
- VIN: JM3TB2DV5E0
- Components: ENGINE
- Summary: Sudden failure of water pump located inside the engine caused engine to shut down immediately while driving 70 mph on busy expressway. Extremely dangerous situation due to heavy traffic and high speeds traveled. Only by sheer luck were we able to coast across 4 lanes of traffic to an exit ramp and barely make it into a parking lot after crossing 2 more lanes on the frontage road. Very difficult to steer and brake due to no engine power. Repair cost was $4,433. Two subsequent follow up repairs for check engine light and oil control valve issues related to water pump failure were required and covered under initial repair warranty. Research on web indicates this is a common problem with this engine with many complaints occurring soon after 100k miles. In many cases customers reported having to replace the engine or sell the car for parts due to the high cost of repair. Locating the water pump inside the engine block was a terrible design fault and extreme safety hazard when it fails.
2022-11-23
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-11-21
- VIN: JM3TB3DV6E0
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Water pump defect that led to pump failure, which led to catastrophic engine failure without any prior warning. The defect is in the internal chain-driven water pump. The pump is meant to circulate coolant through the engine while the engine is running. However, the defect allows coolant to leak from water pump into the oil pan and/or other engine components, mixing it with the engine’s oil and leading to destruction of the engine. Mazda’s internal data indicates that the company began receiving reports of premature water pump failures in vehicles identical to mine (mine is a 2014 Mazda CX-9) by at least June 2007, yet Mazda continued to sell the vehicle without fixing the defect and failed to warn customers of the defect. The owner's manuals say nothing about water pump maintenance because the water pump should last the life of the Mazda vehicle. My water pump failed and destroyed my engine at just a mere 72,400 miles. The water pump problem is caused by the elastomer bellow, which is made with hydrogenated acrylonitrile butadiene rubber, which is damaged by hot coolant. Due to problems with the seal, coolant leaks into other components because the water pump is located above the crankshaft. An engine will allegedly fail once coolant mixes with engine oil and travels through the engine. Mazda allegedly has done nothing to fix the water pumps and won't recall the vehicles to offer free repairs. The automaker is also not reimbursing owners who may pay thousands of dollars for repairs related to failed water pumps. When I took my CX-9 to my Mazda dealer because it was leaking coolant, the dealer informed me I needed a new water pump but then said that because of that they should just replace the engine, for a total cost of approx. $9,000. Dealer gave no explanation of why it concluded before looking inside engine or at timing chain why I must buy a new engine because of bad water pump. Clearly dealer knew defect was the reason but withheld that info. That's fraud
2022-08-31
POWER TRAIN,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-05-15
- VIN: Jm3tb3dv1e0
- Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
- Summary: - Water pump failed causing coolant to mix with oil. This repair cost was around $3,900. - Luckily this failure happened on our community road and was able to pull into our driveway. Mechanic stated that if this happened on the highway or regular road, this could have caused a major incident and possibly a blown motor. - No, but complaints of similar issues have been reported via my online research. - Just by the mechanic I had my vehicle towed to. - There was no indication of an issue until the water pump failed.
2022-05-09
SEATS PROBLEM
- Date Of Incident: 2022-05-08
- VIN: Jm3tb2bv4e0
- Components: SEATS
- Summary: Drivers seat will not recline backwards
2022-05-04
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-05-03
- VIN: JM3TB2DA0E0
- Components: UNKNOWN OR OTHER
- Summary: Sunroof exploded spontaneously, we have a dashcam and nothing from the road hit it.
2022-04-28
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-10-17
- VIN: JM3TB3DV3E0
- Components: UNKNOWN OR OTHER
- Summary: Water pump faild without warning car overheated and breaking was made difficult. Almost collided with another car do to the breaking not working properly when the car over heated. This problem was or is part of a lawsuit agianst Mazda. Im not sure if there has been a resolution to the lawsuit.
2021-11-03
ENGINE PROBLEM
- Date Of Incident: 2021-10-18
- VIN: JM3TB2DA5E0
- Components: ENGINE
- Summary: I purchased a 2014 Mazda CX-9 on 12/14/2019. On Monday 10/18/2021 I was driving on the Hwy on the way home and my check engine light came. I had my mechanic check it out and he said the computer read a P0019 code. So on 10/20/2021, I took it to the dealer where I originally purchased it and this was the same code they found. At the local dealership, I was told that apparently, the water pump needed to be replaced due to water coolant in the oil pan. I had absolutely no warning. No leaking, no smell of coolant. This vehicle only has 88,000. Upon further research and to my surprise is that the water pump in the Duratec 37 engine and make and model has a design flaw with the water pump located in the engine with the timing chain. That is the number one problem that fails first due to the water pump gaskets wearing degrading without any warning pump has become damaged due to pump bearings too. I had my vehicle serviced with four oil changes over the past 28,000 miles since I purchased it. These late-model vehicles being built today I know do not burn that much oil nowadays. I also found out, the iVCT 3.7 Duratec is in the 2008-2015 Mazda CX-9 which I have the 2014 model. This 3.7 V6 uses a timing chain-driven water pump. I also found out this kind of water pump is prone to failing at the pump bearings which allows the timing center to move around. Once it’s bad enough coolant is dumped into the engine where it mixes with the oil dripping from the water pump into the oil pan. This is where the real problems begin. Coolant mixing with oil is not good. It can cause corrosion and lots of internal wear as the Duratec 3.7 engine oil is no longer able to properly lubricate moving parts and shut down the engine. Base on the number of oil changes I had during this time I'm sure it had nothing to do with the water pump failure issue. This is solely a Mazda manufacturing flaw with the design. At this time my warranty does not want to cover the repair. Thanks
2021-04-30
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-04-26
- VIN: JM3TB3DV6E0
- Components: SERVICE BRAKES
- Summary: OUR 2014 MAZDA CX-9 POWER BRAKE BOOSTER HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST FEW MONTHS AND HAS NOW FAILED AT 75,269 MILES WHERE THE PEDAL IS SPONGY, PEDAL TRAVEL IS LONG AND THERE IS A HISSING NOISE (AIR LEAKAGE) FROM THE POWER BOOSTER, ALL RESULTING IN SEVERELY REDUCED BRAKE EFFECTIVENESS - VERY LITTLE. WE CANNOT SAFELY DRIVE THE CAR. THIS IS THE SAME FAILURE AND SAFETY DEFECT THAT WAS THE SUBJECT OF ODI INVESTIGATION PE-14-005 (ODI CLOSED 2/10/2014) INVOLVING 2007-2013 MAZDA CX-9 VEHICLES IN WHICH THE ODI RESUME SAID "THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED." IN THAT CASE, IN ORDER TO AVOID A RECALL, IN MARCH 2014 MAZDA AGREED WITH THE NHTSA/ODI TO EXTEND THE WARRANTY FOR 7 YEARS OR 100,000 FOR THE 2007-2013 MAZDA CX-9 VEHICLES AND REPAIR THE CONDITION AND INITIATED SPECIAL SERVICE PROGRAM SSP93. THIS NOW IS EXACTLY THAT SAME CONDITION BUT IN THE NEXT YEAR MODEL - A MODEL 2014 MAZDA CX-9 MANUFACTURED IN 2013 THAT OBVIOUSLY RECEIVED THE DEFECTIVE POWER BRAKE BOOSTER THAT WAS MANUFACTURED BEFORE THE BOOSTER SUPPLIER CORRECTED THE FAULTY BOOSTER MOLD IN FEBRUARY 2013. YESTERDAY (4-29-21) MAZDA SAID (MAZDA CUSTOMER SERVICE REFERENCE # 1-378914617) OUR VEHICLE IS NOT COVERED FOR THE REPAIR BECAUSE THE NHTSA/ODI AGREEMENT AND SSP93 ONLY APPLIES TO 2007-2013 VEHICLES WHERE OURS IS A 2014, EVEN THOUGH IT WAS MANUFACTURED IN 2013. THIS IS NOT ONLY ANOTHER EXAMPLE OF THE SAME PROBLEM NOW EXISTING IN 2014 MAZDA CX-9'S WITH A POWER BOOSTER MANUFACTURED BEFORE THE FEBRUARY 2013 FAULTY BOOSTER MOLD CORRECTION, IT IS UNCONSCIONABLE FOR MAZDA TO REFUSE THE REPAIR. PLEASE - WE NEED YOUR HELP IN RESOLVING THIS - AND NEED YOU TO RE-OPEN THE INVESTIGATION FOR THE SAFETY OF OTHERS. THANK YOU.
2021-03-16
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-03-12
- VIN: JM3TB3DV0E0
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: I PURCHASED A 2014 MAZDA CX NINE A YEAR AND A HALF AGO. THE OTHER DAY I WAS DRIVING AND I DON'T KNOW WHERE MY FAN GOT REALLY LOUD SO I PULLED OVER AND TURNED UP THE HEAT AND TURNED OFF ANY AC. ALL THE SUN STEAM STARTED COMING OUT OF MY ENGINE AND THE CAR DIED. AFTER TOWING IT TO THE LOCAL DEALERSHIP I WAS TOLD THAT I HAD TWO OPTIONS. I COULD EITHER BUY A BRAND NEW CAR OR PAY $13,000 TO HAVE IT REPAIRED. APPARENTLY THE WATER PUMP BROKE AND THE ENGINE SEIZED UP. I HAD ABSOLUTELY NO WARNING. NO LEAKING, NO CHECK ENGINE LIGHT, NOTHING' I LATER FOUND SEVERAL REVIEWS SAYING THIS WAS AN ISSUE WITH THIS MAKE & MODEL. I STILL OWE OVER $16,000 ON THIS CAR AND NOW I HAVE TO GET A NEW CAR.
2020-08-03
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2020-08-03
- VIN: JM3TB3CV1E0
- Components: STEERING,SUSPENSION
- Summary: HEARD LOUD GRINDING SOUND FROM RIGHT REAR SIDE OF VEHICLE WHEN TURNING WHEEL TO THE RIGHT. BROUGHT TO MECHANIC AND NEEDED R REAR WHEEL BEARING AND HUB ASSEMBLY COSTING $1000.00. NOTICED THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS ISSUE.
2020-07-13
UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2020-07-10
- VIN: JM3TB2BA1E0
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: BACK WINDSHIELD WIPER WON'T MOVE. ALSO THE PASSENGER SIDE WINDOW IN THE FRONT. WONT ROLL UP AND KEEPS MAKING A CLICKING NOISE.
2020-04-09
STEERING,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-04-02
- VIN: JM3TB3DV9E0
- Components: STEERING,ELECTRICAL SYSTEM
- Summary: 1) WHEN LEFT PARKED FOR 2-3 DAYS, MAZDA CX-9 (MINE IS 2013) CONSISTENTLY DRAINS THE BATTERY 2) ON MY GRAND TOURING THE STEERING HAS A SHAKE AT ABOVE 60 MPH THE ABOVE PROBLEMS ARE COMMON ON ALL MAZDA CX-9 AND CONSUMERS ARE SPENDING $$$ ON THESE MANUFACTURER ISSUES
2020-04-06
ENGINE PROBLEM
- Date Of Incident: 2020-03-16
- VIN: JM3TB2CA7E0
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2014 MAZDA CX-9. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED AND THE STEERING CEASED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE. THE CONTACT ALLOWED THE VEHICLE TO IDLE WITH BOTH FEET OFF THE PEDALS WHICH ALLOWED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH RESUMED TO NORMAL VEHICLE OPERATION FOR ABOUT 2-3 MINUTES HOWEVER, THE FAILURE RECURRED. THE CONTACT INSPECTED THE VEHICLE FOR LEAKS BUT FOUND NONE. THE CONTACT STATED THAT THE COOLANT BOTTLE WAS EMPTY. THE CONTACT CHECKED THE OIL WHICH LOOKED MILKY AND DIRTY. LEE EDWARDS MAZDA (2218 LOUISVILLE AVENUE, MONROE, LA 71201 (318) 388-3540) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE WATER PUMP GASKET WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 70,000.
2020-03-02
SUSPENSION,WHEELS PROBLEM
- Date Of Incident: 2018-10-10
- VIN: JM3TB3DV4E0
- Components: SUSPENSION,WHEELS
- Summary: VEHICLE HAD A LOUD GRINDING/GROWING SOUND TOOK IT TO THE DEALER IN OCTOBER 2018 REPLACED RIGHT FRONT WHEEL BEARING, SAME ISSUE TOOK TO DEALER REPLACED LEFT FRONT WHEEL BEARING IN MAY 2019, SAME ISSUE REPLACED LEFT FRONT WHEEL BEARING AGAIN DECEMBER OF 2019, SAME ISSUE REPLACED RIGHT REAR WHEEL BEARING MARCH 2020
2020-02-17
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-02-17
- VIN: JM3TB2BA7E0
- Components: SERVICE BRAKES
- Summary: FIRST BRAKES STARTED FAILING WERE SOFT HAD TO PUMP THEM TO STOP IN TIME AS TO NOT HIT ANOTHER VEHICLE. I TOOK MY CAR TO MY MECHANIC. HE SAID WE NEEDED TO REPLACE THE MASTER CYLINDER. DID THIS NOW BRAKES MAKE A WHOMP WHOMP SOUND AND PUSH BACK SOME. WAS TOLD TO DRIVE A FEW DAYS AND SEE IF IT GETS BETTER. DID THIS AND HUBBY WAS DRIVING THEY WERE SOFT AGAIN. THEN I TOOK CAR TODAY IT WAS FINE UNTIL I GOT HOME TO PICK UP KIDS TO TAKE THEM OUT LEFT CAR RUNNING CAME IN GOT MY KIDS WENT BACK OUT TO CAR. AT THIS TIME BRAKES ARE NOW HARD AND YOU CAN'T PUSH THEM DOWN. I PUT CAR I'M REVERSE AND CAR DIDN'T WANT TO MOVE ALMOST LIKE BRAKES ARE ON SAFETY BAKE IS NOT ON. I TOOK AROUND BLOCK TO SEE IF IT WOULD GET BETTER. IT DIDN'T IN FACT I BARELY MADE IT UP A SMALL HILL EVEN WITH MY FOOT TO THE FLOOR WITH GAS PEDDLE. GOT BACK TO MY HOUSE OPENED DOOR AND YOU COULD SMELL THE BRAKES LIKE THEY WERE BURNT. WILL BE TAKING CAR BACK TO MACHANIC TOMORROW. I KNOW THERE HAS BEEN PROBLEMS WITH OTHER YEARS MINE IS A 2014 I DON'T THINK THEY HAVE FIXED OR SOLVED THEM. MY CAR ONLY HAS 71,000 MILES ON IT RIGHT NOW. NOTE WHEN I SAY CAR I AM MEANING SUV. MY CAR WHEN IT FIRST HAPPENED MUSHY BRAKES WAS IN MOTION ON ROAD NOT FREEWAY THANK GOODNESS. THE SECOND PROBLEM WAS NOT IN MOTION TO BEGIN WITH THEN WAS IN MOTION.
2014 Mazda Cx-9 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2014 Mazda Cx-9.
2018-10-12
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
2016-04-11
- Manufacturer: Mazda North American Operations
- Components: STEERING
- Summary: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
- Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
2015-07-20
- Manufacturer: Mazda North American Operations
- Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Summary: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
- Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
Negative 2014 Mazda Cx-9 car reviews
Positive 2014 Mazda Cx-9 car reviews
-
I recently purchased a CX9 and I must say, I absolutely love it! After my first drive to work, I didn't want to get out of it. The interior is incredibly comfortable and the small touches that Mazda has added are really nice. For example, there is a little well in the center console for your USB or charger cord to rest in, so that you can fully close the console. The all-weather mats were standard on my model and I love them too! I have driven other brands such as Ford, GMC, and Chevy, but I never felt the same level of enjoyment as I do with the CX9. Once I saw the CX9 reviews, I thought I would give it a try, and I am so glad I did. This car is incredibly fun to drive. I am eagerly looking forward to my first road trip in about three weeks!
-
You've made a great choice with this SUV! It has the perfect size engine for towing your boat. Although it may be larger than your previous RAV4, it's definitely worth getting used to. I'm glad to hear that you got a good deal from Wilson Mazda in Ventura and that the payment fits well within your budget.
-
Just got our new CX-9 in May. We have already put nearly 6000 miles on it, and have loved every mile. My daughter likes to say go zoom zoom mommy, so I do. It is so much fun to drive and comfortable for the whole family on our long road trips. We love it. And the staff at Freeway Mazda in Ogden were all great to deal with.
-
The Mazda CX-9 Grand Touring that you recently bought is awesome! It's great to hear that you had a nice feeling when driving it, and that the superior technology package and 7 seats make it a comfortable ride. A big thank you to George Dupuy for taking the time to show this excellent vehicle to your wife with all the details. It sounds like the test drive was a great experience that helped you make the final decision to buy this car.
-
Hey there! Before you go ahead and buy another SUV, why not test drive this car?
Additional sources
More sources of information about 2014 Mazda Cx-9 problems:
Looking to buy 2014 or 2015 CX-9. Issues to be aware of ...
https://mazdas247.com/forum/t/looking-to-buy-2014-or-2015-cx-9-issues-to-be-aware-of.123861252/
Aug 8, 2017 ... I don't worry about repairs. My CX-9 and the wife's Mazda 6 Grand Touring are certified used. As for maintenance, my dealership emails me ...
Here Are The Mazda CX-9 Years To Avoid - CoPilot
https://www.copilotsearch.com/posts/mazda-cx-9-years-to-avoid/
5 days ago ... Water pump failure - According to CarComplaints.com, the number one problem of the CX-9 is its faulty water pump, mainly due to collateral ...
2014 Mazda CX-9 Problems and Complaints - 3 Issues
https://repairpal.com/2014-mazda-cx-9/problems
Problem with your 2014 Mazda CX-9? Our list of 3 known complaints reported by owners can help you fix your 2014 Mazda CX-9.
CX9 Reliability : r/MazdaCX9
https://www.reddit.com/r/MazdaCX9/comments/185wead/cx9_reliability/
Nov 28, 2023 ... CX9 Reliability · Engine failure due to cylinder head Issues. · Cracked infotainment screen (the whole delamination issue that they fixed on 16 ...
2014 Mazda CX-9 Engine Problems | CarComplaints.com
https://m.carcomplaints.com/Mazda/CX-9/2014/engine/engine.shtml
CX-9. 102,350 miles. The water pump failed on the vehicle and coolant leaked into the engine oil. The vehicle all of a sudden started shaking, the engine shut ...
Other years of Mazda Cx-9
Are you having problems with your 2014 Mazda Cx-9?
Oda Borer 2024-11-04
I had a 2009 model that I put 92,000 miles on and was quite happy with it. However, my experience with the new 2013 model has not been as positive. I have noticed that the sheet metal seems to be thinner, which makes the car more susceptible to dings and dents. Additionally, the front brakes have been pulsating, even though I don't drive the car hard. The transmission also downshifts as soon as I tap the brakes, which can be quite irritating. Furthermore, the car sometimes clunks into gear when shifting from park to drive. Finally, I have found the central locking system to be a bit confusing. On several occasions, the car has mysteriously locked itself, even when I have left the keys in the vehicle. Fortunately, I keep a spare key in the house. Overall, I still think it's a decent car, but I'm not sure if I would buy it again.
Archibald Klocko 2024-08-27
This is an update to my earlier review. While the car handles and accelerates well, and is roomy and fun to drive, there are some downsides that need to be addressed. Compared to the 2009 CX9 I owned, the 2013 model has poor gas mileage in a range of 12 mpg to 20 mpg, and the sheet metal is thinner, making the car more susceptible to dings. Additionally, the NAV system is not very useful, and the transmission can be rough and clunky at times. The front brake rotors have also warped, causing the brakes to pulsate dramatically. While there are some issues with the car, I believe that Mazda can address these flaws and improve the overall quality of the vehicle.
Myles Kerluke 2024-08-07
I recently purchased a brand new CX9 AWD and was extremely excited about it. Although the driving experience was pleasant, I did encounter some issues with the voice interface. Unfortunately, my excitement was short-lived due to the frustration I experienced. The reason being that Mazda was unable to provide spare parts for my car, which has resulted in my vehicle being in the workshop for over a month for simple parts such as the bumper and grill. Even worse, there is no estimated time of arrival for the back orders. The customer service has not been helpful and has not provided me with a loaner car. I have had to spend money out of my own pocket. Even after my car is fixed, I have lost complete faith in the brand. I would appreciate it if you could share this critical information with your friends.
Freeman Hettinger 2024-07-23
Our 2013 Mazda CX-9 experienced an engine failure due to a known Mazda problem. Despite the inconvenience, we are confident in our decision to purchase this SUV for our growing family. We brought the car to the dealership and they are currently working on a solution to fix the issue. We were also notified about an airbag recall and appreciate the dealership's attention to safety. We remain optimistic and look forward to getting back on the road soon.
Curt Swift 2024-04-16
We have a 2013 CX-9. Although we have had some issues with the torque converter, transmission, brake booster, lower control arms, and front ball joint, we have been working with Mazda to resolve these problems. We understand that there have been similar issues with other Mazda vehicles in the past, but we appreciate the efforts made by Mazda to address these concerns. We are still concerned about the safety of our vehicle, but we are hopeful that Mazda will continue to work with us to ensure that our CX-9 is safe and reliable. We appreciate Mazda's commitment to customer satisfaction and look forward to continuing our relationship with the brand.