2021 Infiniti Qx50 problems
The Infiniti QX50, previously the Infiniti EX or Nissan Skyline Crossover until 2013, is a compact luxury crossover SUV produced by Infiniti, the luxury vehicle division of Japanese automaker Nissan. The first-generation QX50 is a minor model update of the EX, while also changing the nameplate to QX50 in line with the marque's new Q and QX nomenclature, which took place for the 2013 (China) and 2015 (United States) model years. The second-generation QX50 entered production in November 2017 as a 2019 model.
First generation (J50; 2007)
Infiniti EX
Infiniti EX Concept (2007)
The concept car was unveiled during the 2007 New York Auto Show. It included a surround-view camera (marketed as Around View Monitor), lane departure system, V6 engine, 5-speed automatic transmission, all-wheel-drive, double-arch grille, large L-shaped headlights with adaptive front lighting system (AFS), integrated fog lights, LED taillights and an "arch" profile design.
EX35 (2007-2013)
The production model EX35 was revealed at the 2007 Pebble Beach Concours d'Elegance, followed by Jamsil Olympic Stadium in Seoul.
North American model of the EX35 went on sale in December 2007 as a 2008 model year vehicle. The EX35 was offered with a 297 hp (221 kW) 3.5 L V6 (VQ35HR) until it was rebadged in 2013 as EX37 with a 325 hp (242 kW) 3.7 L V6 (VQ37VHR). For the 2014 model year, Infiniti again rebadged all of its models renaming the EX37 as QX50.
South Korean model went on sale in 2008-01-24 as 2008 model year vehicle.
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Common 2021 Infiniti Qx50 problems
The Infiniti QX50 is a luxury crossover SUV that has been on the market for around a decade. While there are excellent model years of the Infiniti QX50, there are some years to avoid, including the 2019, 2020, and 2021 models, which have proven to be the worst in the vehicle's history.
One of the most common problems with the Infiniti QX50 is engine errors, which can cause loud noises from the engine while driving and starting, along with the engine revving but providing no power to the rest of the machine. This issue is particularly prevalent in the 2019 model year.
Another common problem with the Infiniti QX50 is squeaking and rattling from the system, which can be frustrating for drivers. This issue is more likely to manifest in the years of the Infiniti QX50 to avoid.
Engine knocking and pinging is also a common problem with the Infiniti QX50. This issue can be caused by a variety of factors, including poor fuel quality, incorrect ignition timing, and engine misfires. If left unaddressed, engine knocking and pinging can lead to more serious engine damage.
Unexpected fuel pump failure is another common problem with the Infiniti QX50. This issue can cause the engine to stall or not start at all, leaving drivers stranded on the side of the road. In some cases, the fuel pump may need to be replaced entirely, which can be a costly repair.
The Infiniti QX50's braking system has also been reported as a problem by some owners. This can include problems with the brake pads, rotors, or calipers. In some cases, the brakes may squeak or grind when applied, which can be a sign of worn brake pads or rotors. In more severe cases, the brakes may fail entirely, which can be a significant safety hazard.
The Infiniti QX50's steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. This issue can be a significant safety hazard and should be addressed immediately if it occurs.
The Infiniti QX50's alternator may also fail, which can cause a variety of electrical problems, including issues with the dashboard display and battery. This issue can be particularly frustrating for drivers, as it can affect the car's overall functionality and performance.
The Infiniti QX50's sonar panel may also burn out, which can affect the car's safety features and sensors. This issue can be particularly concerning for drivers, as it can affect the car's ability to detect obstacles and other vehicles on the road.
The Infiniti QX50's interior trim may also be mismatched, which can affect the car's overall aesthetic and appearance. This issue can be particularly frustrating for drivers who value the car's appearance and style.
The Infiniti QX50's acceleration may also be gutless at takeoff, which can affect the car's overall performance and driving experience. This issue can be particularly concerning for drivers who value the car's speed and acceleration.
The Infiniti QX50's gas tank may also dislodge itself from the frame, which can affect the car's overall safety and functionality. This issue can be particularly concerning for drivers who value the car's safety and reliability.
The Infiniti QX50's back ordered door may also leave drivers without their vehicle for an extended period of time, which can be particularly frustrating for drivers who rely on their car for daily transportation. This issue can be particularly concerning for drivers who value the car's reliability and availability.
In conclusion, the Infiniti QX50 is a luxury crossover SUV that has been on the market for around a decade. While there are excellent model years of the Infiniti QX50, there are some years to avoid, including the 2019, 2020, and 2021 models, which have proven to be the worst in the vehicle's history. Common problems with the Infiniti QX50 include engine errors, squeaking and rattling from the system, engine knocking and pinging, unexpected fuel pump failure, braking system issues, steering knuckle or rear axle deformation, alternator failure, sonar panel burnout, mismatched interior trim, gutless acceleration at takeoff, gas tank dislodgement, back ordered doors, and poor customer service from Infiniti.
What is the most common problem with Infiniti QX50?
Electrical system defects are common in the 2019 Infiniti QX50. Drivers of affected vehicles say that their dashboard screens and rear-view camera display often go blank. Additionally, some Infiniti consumers report rather odd electrical system symptoms.
Are there any recalls on 2021 Infiniti QX50?
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Is the Infiniti QX50 reliable?
J.D. Power & Associates gives the QX50 a predicted reliability score of 78 out of 100. That's average. They consider a score of 100-91 to be best, 90-81 great, 80-71 average, and 70 and below to be just fair. And Car Edge estimates it'll cost a little over $10,000 in maintenance and repairs over 10 years.
How many miles can an Infiniti QX50 last?
300,000 miles
The Infiniti QX50 can last up to 300,000 miles before requiring significant maintenance or driving carefully, making it one of the world's longest-lasting vehicles.
2021 Infiniti Qx50 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Infiniti Qx50 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Engine problems
- Forward collision avoidance problems
- Service brakes problems
- Wheels problems
The graph below shows statistics for all 2021 Infiniti Qx50 vehicle components and the number of complaints received.
2021 Infiniti Qx50 complaints
The NHTSA has received 9 complaints about various vehicle components related to the 2021 Infiniti Qx50.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-10-08
- VIN: 3PCAJ5BB4MF
- Components: POWER TRAIN,ENGINE
- Summary: Without any warning or indicator light on the dash, the vehicle lost power when pulling out of our driveway - we live on a main road and were very lucky not to be hit by upcoming traffic. The car went into limp mode and would not accelerate past 20mph. We have been fighting with Infiniti for the last three weeks as no one can find the problem and they finally said a new engine was needed. There is on 35,000 miles on this car and we had to fight to have this replacement covered under warranty. Now that parts are back ordered and we are not receiving any help. We are three weeks without a vehicle and have no loaner vehicle. No one at Infiniti can give a timeframe for the resolution of this issue, what caused this issue and we are now very fearful that this will happen again - even with an engine replacement. This was very scary for our family and we are amazed that there was no indicator light or warning. The car didn't make any noises and was running great and then all of a sudden it would not go. Very alarming to say the least!
ENGINE PROBLEM
- Date Of Incident: 2024-02-07
- VIN: 3PCAJ5BA9MF
- Components: ENGINE
- Summary: I purchased this 2021 QX50 Infiniti on [XXX] and have experienced consistent engine knocking. In checking out this problem, I have found that it is apparently a widespread problem with the engine in 2021 QX50 vehicles and can possibly lead to engine lock up and engine failure. The engine thus far has not locked up or failed. I have reported the issue to the dealership, Infiniti of Gwinnett located at 3090 Satellite Blvd, Duluth, GA 30096 and am scheduling to have the dealership investigate the problem. Needless to say this is a major concern and if there are ongoing NHTSA investigations and findings I definitely want to be made aware of same. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHEELS PROBLEM
- Date Of Incident: 2023-07-24
- VIN: 3PCAJ5AA3MF
- Components: WHEELS
- Summary: 07/24/2023 Purchased car, drove approximately ten miles Tire Pressure sensor light appeared on dash screen and individual Tire Pressure reading not available. Notified dealership, appointment scheduled for the next day at GoodYear service center 07/25/2023 Good Year reset sensors. Drove approximate 10 miles, Tire Pressure light reappeared. Returned to Good Year, sensor replaced with new sensor. Once again after driving 10 miles, Tire Pressure sensor light reappeared. Notified Good Year and CarMax. Good Year offered for me to return to service and they would order sensor from local Infiniti dealership and try install new sensor, once sensor available. 07/28/2023 Car taken to local Infiniti dealership, dealership reset sensor setting. Same outcome after driving ten miles, Tire Pressure sensor light appeared. Notified dealership. Return appointment provided. 08/11/2023 return to Infiniti dealership. Unable to be seen do to staff storage. return appointment provided. Tire Pressure sensor light still appearing in dash and no individual tire pressure readings registering 08/14/2023 Returned to dealership, sensor changed recalculated. Drove car ten miles, Tire Pressure sensor light appeared and still no individual tire pressure readings registering. Called dealership, spoke with service advisor, discussed bringing car back and leaving it for further inspection. I declined offer. Spoke with CarMax, discussed issue and informed them that I will return car 08/18/2023 Car returned to CarMax. Provided manger with written info from Infiniti dealership.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-04-23
- Number Of Injuries: 1
- Crash: 1
- VIN: 3PCAJ5BAXMF
- Components: POWER TRAIN
- Summary: The contact owned a 2021 Infiniti QX50. The contact stated that while driving at 25 MPH, he collided with another vehicle on the rear driver's side of the vehicle. As a result, the vehicle was thrust off the roadway, coming to a complete stop after colliding with a pole, and the front passenger side wheel disconnected from the axle. The air bags were deployed. A police report was filed, and injuries were reported. The contact was later treated for various nondescript injuries. The vehicle was towed to a tow yard and declared a total loss by his insurance. The manufacturer was not notified of the failure. The failure mileage was unknown.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-03-22
- VIN: 3PCAJ5BB0MF
- Components: FORWARD COLLISION AVOIDANCE
- Summary: While driving on a clear day with no traffic in front of me or debris on the road at approximately 45 mph, a master warning light appeared on my dash with an accompanying warning signal and simultaneously the emergency braking system engaged and brought my vehicle to a sudden stop. As quickly as it started, the warning and braking ceased and left me stunned and terrified. Had I been in traffic or on a highway, I am quite certain that I would have been rear-ended. Luckily, that was not my fate yesterday but this defect is serious and dangerous. I have contacted the dealer and dealer service department. The service department informed me that they could inspect the vehicle in 4 weeks. The dealer said that there are multiple computers in the vehicle and that computers can be glichy. This vehicle has had multiple computer issues since I first leased the car starting approximately 5 months into my lease. I have received a malfunction warning on numerous occasions and have had it in for service where they told me that they inspected the vehicle and all systems seemed to be working fine even though I showed them multiple pictures of the warning. The dealer told me that I should disregard the warning and that customers complain about it often but that it just indicates that there is snow, ice or debris covering the sensors. This is not consistent with my experience.
STEERING,POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-02-18
- VIN: 3PCAJ5AB2MF
- Components: STEERING,POWER TRAIN,SERVICE BRAKES
- Summary: This vehicle is equipped with a push button to start and stop the vehicle engine. The button is mounted horizontally next to the gear selector switch near the driver. Twice now, while traveling at highway speeds, the vehicle engine has stopped when my dog taps on the switch. I usually secure my dog while traveling with him, but there are occasions when his seat belt needs to be released, usually due to him getting tangled up. If you own a dog than you know that he will tend to want to climb on top of you as soon as he is released from his leash, so putting the button in that position represents a pretty significant safety issue for me. I have called and reported this to Infiniti, and the agent told me I needed to fashion some sort of cover for the button, and ask my dealer if there is a software solution.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-06-04
- VIN: 3PCAJ5BB7MF
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called Faulkner willow grove where my company leased the car, the set up an appt on 6/17. the next day, 6/18 both malfunctions came back, I called and said I don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found Holman Infiniti, they scheduled me on 6/25, they found I needed a new camera but the part was on a national backorder no eta. on 7/6 my car auto breaked with nothing in the way on a clear sunny day, called Holman they told me this happens all the time just accelerate, the engineers know its a problem, there's not current fix and you can't turn it off and he told me to call customer assurance to open a claim which I did, on 7/7 customer assurance called me back assigned me a case manager, on 7/8 Holman told me my camera part was in stock, scheduled an appt on 7/15, on 7/18 the forward collision sensor blinked the entire drive home.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-06-04
- VIN: 3PCAJ5BA3MF
- Components: UNKNOWN OR OTHER
- Summary: there was a problem with safety recall a week after I took the vehicle test! I went to the dealer in Las Vegas many times, but they didn't find the mistake, they told me that the car was in order! There are no warning lights on the dashboard! Everything seems fine, but I don't know why he still writes it safety recall, don't clear this and why no one can clear this and help me!
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2021-04-30
- VIN: 3PCAJ5BB2MF
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2021 INFINITI QX50. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, HE DETECTED AN ABNORMAL GASOLINE ODOR. SUBURBAN INFINITI OF NOVI (24355 HAGGERTY RD, NOVI, MI 48375) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE VACUUM LINES WHICH DRAINED THE FUMES WERE DESIGNED INCORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF THE ISSUE AND THE ENGINEERS WERE WORKING ON A REMEDY AND DEALERS WOULD BE MADE AWARE WHEN THE REMEDY WAS AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
2021 Infiniti Qx50 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2021 Infiniti Qx50.
- Manufacturer: Nissan North America, Inc.
- Components: SUSPENSION:REAR:AXLE:SPINDLE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
- Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Negative 2021 Infiniti Qx50 car reviews
Positive 2021 Infiniti Qx50 car reviews
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I'm so glad to hear that you've been enjoying the styling, comfort, and mileage of your car! It's great to hear that your wife has been loving it for the past three years as well.
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Nice and cozy
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The vehicle is excellent, but I noticed that there are not enough amenities for the passengers. The back seat can barely hold three people and there are no extra cup holders in the back, except for the middle console which cannot be used if there are three people in the back. Additionally, the driver cannot control the rear climate from the front, which can make it uncomfortable for passengers. The seats are a bit stiff, but the leg room is sufficient for average-sized people. I also found that the hitch seems like it was added as an afterthought, as it is located pretty far under the vehicle, making it difficult to attach a bike rack or other cargo racks. Overall, the vehicle is great, but there are some areas that could be improved for passenger comfort.
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Hi there! I noticed that you mentioned wind noise on the front passenger side window. Is there anything I can do to help you with that?
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This baby has everything I need, and it rides great too!
Additional sources
More sources of information about 2021 Infiniti Qx50 problems:
Infiniti QX50 Owners! Provide your year, mileage, and any issues ...
Jan 26, 2023 ... Or was it smoke from coolant leaking. Some common failures we see on the older ones it radiators cracking on the passenger side and the heater ...
2021 INFINITI QX50 Consumer Reviews | Cars.com
The seats and interior are generally comfortable and upscale but the car handles like a beer can and there's a lot of road noise. There is no feedback from the ...
2021 INFINITI QX50 Problems | Kelley Blue Book
How reliable is the 2021 INFINITI QX50? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2022 QX50 Multiple Electronic Issues | Infiniti QX50 Forum
May 8, 2023 ... If it happens again they are getting the car back. Some serious nonsense. many folks have complained about this. It must be a known issue.
2021 Infiniti QX50 Problems, Issues & Complaints - Is Your Car A ...
The 5 complaints to NHTSA about the 2021 Infiniti QX50 are varied and report problems with a range of components and systems. Forward-collision avoidance and ...
Other years of Infiniti Qx50
Are you having problems with your 2021 Infiniti Qx50?
Jonathon Lind 2024-08-12
I've been driving Lexus SUVs for the past 10 years, but I recently switched to Infiniti because I needed more trunk space. However, I've noticed that the ride is a bit hard and it can be challenging to put the car into neutral. Unfortunately, I had a negative experience with their pre-paid maintenance agreement. Even though I was only 1,000 miles over the recommended service mileage, they refused to honor the agreement. It was disappointing, but I understand that policies are in place for a reason. Overall, I'm not sure if I'll purchase an Infiniti again, but I appreciate the features that it offers.
Osborne Haag 2024-08-07
The infotainment system's erratic behavior has been a persistent issue, with new problems arising every few weeks, such as the radio malfunctioning and stations playing on the wrong channels. At times, the screen fails to light up and the controls are difficult to manage. Despite numerous visits to the dealer for repairs, the issue has yet to be resolved. It is worth noting that during my visits to the dealer, I have overheard several other QX 50 owners expressing similar concerns.
Ari Lynch 2024-08-01
The QX50 is a good-looking vehicle both inside and out. The exterior boasts attractive lines, paint, and lights that make it stand out. Inside, you'll be impressed with the layout, legroom, and storage. While the finishes are on-par with the Mazda Touring level, they're not quite up to par with Audi, Lexus, Mercedes-Benz, and other luxury brands. However, the driving experience is where the Infiniti falls short. Unfortunately, the CVT transmission is not smooth and can shift between gears at inappropriate times, even during moderate acceleration. This is not ideal for a vehicle that is trying to compete in the luxury category. At the end of the day, the QX50 is a nicely dressed Nissan. If that's what you're looking for, then this vehicle may be a good fit for you.
Destin Towne 2024-07-16
I hope you're doing well! I wanted to share my experience test driving the QX50 Sensory today. As my Volvo XC90 lease is coming to an end, I thought it would be a good idea to explore my options. I must say, the QX50 Sensory drives really well and the styling is great. However, I was disappointed to find out that a luxury brand like this still doesn't offer wireless phone charging in a car with an MSRP of 54k in 2020.
Sim Hettinger 2024-05-19
I recently purchased a Used 2020 INFINITI QX50 with 11,000 miles. Unfortunately, after a week, we noticed a strong stench of mold coming from the A/C when I first start the vehicle. The mold smell disappears after 10 or 15 minutes. We took the vehicle back to Naples Infiniti several times, but they weren't able to correct the problem. Despite owning this QX50 for more than a year and keeping it in the garage, I still experience this issue. Luckily, I have other vehicles and don't have to drive this one often. I would recommend being extra careful when buying a used vehicle, especially in the state of Florida after Hurricane Ian. Thank you for your attention to this matter.