2023 Infiniti Qx50 problems

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The Infiniti QX50, previously the Infiniti EX or Nissan Skyline Crossover until 2013, is a compact luxury crossover SUV produced by Infiniti, the luxury vehicle division of Japanese automaker Nissan. The first-generation QX50 is a minor model update of the EX, while also changing the nameplate to QX50 in line with the marque's new Q and QX nomenclature, which took place for the 2013 (China) and 2015 (United States) model years. The second-generation QX50 entered production in November 2017 as a 2019 model.

First generation (J50; 2007)

Infiniti EX

Infiniti EX Concept (2007)

The concept car was unveiled during the 2007 New York Auto Show. It included a surround-view camera (marketed as Around View Monitor), lane departure system, V6 engine, 5-speed automatic transmission, all-wheel-drive, double-arch grille, large L-shaped headlights with adaptive front lighting system (AFS), integrated fog lights, LED taillights and an "arch" profile design.

EX35 (2007-2013)

The production model EX35 was revealed at the 2007 Pebble Beach Concours d'Elegance, followed by Jamsil Olympic Stadium in Seoul.

North American model of the EX35 went on sale in December 2007 as a 2008 model year vehicle. The EX35 was offered with a 297 hp (221 kW) 3.5 L V6 (VQ35HR) until it was rebadged in 2013 as EX37 with a 325 hp (242 kW) 3.7 L V6 (VQ37VHR). For the 2014 model year, Infiniti again rebadged all of its models renaming the EX37 as QX50.

South Korean model went on sale in 2008-01-24 as 2008 model year vehicle.

2023 Infiniti Qx50

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Common 2023 Infiniti Qx50 problems

The Infiniti QX50 is a luxury compact SUV that has been popular among car enthusiasts since its introduction in 2014. However, like any vehicle, it is not without its problems, and some common issues have been reported by owners of the 2023 model.

One of the most commonly reported problems with the Infiniti QX50 is a failure of the steering wheel lock mechanism. This problem typically occurs when the car is parked, and the driver attempts to start the engine. In some cases, the steering wheel lock may become stuck, preventing the car from starting. This can be a frustrating and potentially dangerous problem, as it can leave drivers stranded without warning.

Another common issue with the Infiniti QX50 is fuel pump failure. This can cause the engine to stall or not start at all, leaving drivers stranded on the side of the road. In some cases, the fuel pump may need to be replaced entirely, which can be a costly repair.

Transmission issues are also a common problem with the Infiniti QX50. Some drivers have reported a delay in acceleration or shifting, while others have reported a loud clunking noise when shifting gears. In some cases, the transmission may need to be replaced entirely.

Air conditioning problems have also been reported by some QX50 owners. The most common issue is a lack of cold air, even when the air conditioning is turned on. This can be especially frustrating during hot summer months when drivers rely on their air conditioning to keep them comfortable.

Electrical problems are another common issue with the Infiniti QX50. These issues can range from minor problems like a malfunctioning dashboard display to more serious issues like a complete electrical failure. In some cases, these problems can be caused by a faulty alternator or battery, which can be replaced relatively easily.

Finally, some owners have reported problems with the QX50's braking system. This can cause the engine to stall or not start at all, leaving drivers stranded on the side of the road. In some cases, the fuel pump may need to be replaced entirely, which can be a costly repair.

Despite these common issues, the Infiniti QX50 is still a popular choice among car enthusiasts. With its luxurious interior, stylish exterior design, and smooth ride, the QX50 can provide drivers with a thrilling and reliable driving experience for many years to come.

2023 Infiniti Qx50 engine

What is the most common problem with Infiniti QX50?

Electrical system defects are common in the 2019 Infiniti QX50. Drivers of affected vehicles say that their dashboard screens and rear-view camera display often go blank. Additionally, some Infiniti consumers report rather odd electrical system symptoms.

Is an Infiniti QX50 a reliable car?

J.D. Power & Associates gives the QX50 a predicted reliability score of 78 out of 100. That's average. They consider a score of 100-91 to be best, 90-81 great, 80-71 average, and 70 and below to be just fair. And Car Edge estimates it'll cost a little over $10,000 in maintenance and repairs over 10 years.

What is the update for the 2023 QX50?

For the 2023 model year, all QX50 trims get the convenience of remote engine start—great for warming up or cooling down the cabin before entry—and a frameless auto-dimming inside rearview mirror. Also, 2023 will see the hands-free motion-activated liftgate become standard on all but the base Pure trim.

Is the Infiniti QX50 quiet?

The Infiniti QX50 boasts a roomy and quiet cabin and ample cargo space.

2023 Infiniti Qx50 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Infiniti Qx50 problems, we found that the most common problems with these 2023 model year vehicles are:

  • Forward collision avoidance problems
  • Fuel system problems
  • Gasoline problems
  • Power train problems

The graph below shows statistics for all 2023 Infiniti Qx50 vehicle components and the number of complaints received.

2023 Infiniti Qx50 complaints

The NHTSA has received 2 complaints about various vehicle components related to the 2023 Infiniti Qx50.

2024-01-26

FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2023-11-17
  • VIN: 3PCAJ5BBXPF
  • Components: FORWARD COLLISION AVOIDANCE
  • Summary: The contact owns a 2023 Infiniti QX50. The contact stated while driving 28-29 MPH at nighttime, she noticed an animal in the roadway and decelerated. The contact stated that while the vehicle was approximately 2 ft. away from the animal, the vehicle made a loud sound, and the hood popped up and partially covered the windshield. The contact veered to the side of the road. The contact stated that she sat on a pillow in the front driver's seat, and she was able to drive to her residence at low speed. The vehicle was taken to the dealer the following morning. The dealer informed the contact that the vehicle was designed with the Pop-Up Engine Hood For Pedestrian Protection feature, in which the pedestrian safety sensor in the bumper, signaled the hood to pop up while the vehicle was near the animal on the road. The dealer informed the contact that the vehicle operated as designed and charged a repair fee for the hood pistons replacement. The manufacturer was notified of the failure and sent a field technician, who diagnosed the vehicle and informed the contact that the vehicle operated as designed. However, the contact stated that based on the Owner's Manual, the feature was designed to pop up the hood in the event of a frontal collision with a pedestrian. The contact stated that the vehicle had not collided with the animal. The vehicle was not repaired. The failure mileage was approximately 5,200.
2023-10-23

FUEL SYSTEM, GASOLINE,POWER TRAIN PROBLEM

  • Date Of Incident: 2023-08-10
  • VIN: 3PCAJ5BB6PF
  • Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
  • Summary: The contact owns a 2023 Infiniti QX50. The contact stated that upon pressing the start button and starting the vehicle, the vehicle sputtered. While driving attempting to drive, the vehicle failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to duplicate the failure. While driving, the vehicle failed to accelerate properly. There was an abnormally loud grinding sound detected. The contact stated that the vehicle was stuck in first gear. The vehicle was towed back to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted by the contact’s attorney. The failure mileage was approximately 62,018.

2023 Infiniti Qx50 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2023 Infiniti Qx50.

2024-02-27
  • Manufacturer: Nissan North America, Inc.
  • Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
  • Consequence: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
  • Remedy: Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD104, and PMA34.

Negative 2023 Infiniti Qx50 car reviews

  1. Dewayne Prosacco 2025-03-18

    The vehicle has experienced several electrical issues, including a backup sensor warning light that randomly comes on when sitting at a red light, both screens going completely blank twice since purchase, and screens freezing up and requiring a restart. Additionally, there is a wind sound during highway driving that is currently unidentified. Despite these issues, I am generally satisfied with the vehicle. I have scheduled an appointment with Infiniti of Tampa to address the blacked out screens, as they have been receiving many service requests for this issue. I am confident that the dealership will be able to resolve these electrical issues.

  2. Emerson West 2025-03-10

    I was given a QX50 loaner while my 2020 Q50 is in for maintenance. I must say, it is a beautiful vehicle and I have grown accustomed to the infotainment system. Prior to my 2020, I had a 2014 Q50 3.7. Compared to my other car, a 2019 VW Tiguan, this SUV moves! It accelerates quickly and is definitely not a slouch. I always drive in sport mode, so gas mileage is not a concern for me. I am not sure which trim I have, but it has all the cool safety features included. However, the CVT is quite annoying and makes a horrible engine sound. The RPM stays up longer before shifting, which reminds me of a previous car I had, a 2007 and then 2009 Altima. It is disappointing that the CVT is still around and still not great. Perhaps if it was not a 4 banger, it might have been better, but I am not sure. Additionally, the electronic shifter is a bit weird to me and the manual mode is pointless. You need to use the paddle shifters, but I cannot drive with both hands on the wheel, it does not feel right to me :). Lastly, I noticed the lines on the hood from the pillar towards the front. It looks like a gap, almost like the front end was hot and created a gap. Both sides were like this, so the hood looks open. Overall, this would have been a great SUV if it was not for the terrible CVT and 4 cylinders. I hope Infiniti can improve on these aspects in the future.

  3. Cristobal Hudson 2025-03-09

    The tech package is a bit counterintuitive, and I've had some trouble adjusting the driver's seat to fit my headrest and vertical angle. It seems like I either have to sit fully upright or lean back in a gansta lean, which isn't ideal. Overall, it's been a bit frustrating.

  4. Zechariah Smitham 2025-02-03

    Hi there! I hope you're doing well. I wanted to share my experience with my new Infiniti QX50. While I was hoping for a smoother ride and better gas mileage, I've unfortunately been experiencing some issues. The ride quality has been a bit rough, and I've noticed some suspension noise when going over bumps. Additionally, I've been getting lower gas mileage than expected. On top of that, I've been having some trouble with the electronics - sometimes my phone doesn't pair, and the in-touch control screen doesn't always turn on. I'm planning on taking it to the dealer to see if there's anything they can do to help. Overall, I'm a bit disappointed with my experience so far, but I'm hopeful that these issues can be resolved. Thanks for listening!Again, this is my 4th and last Infiniti. I am now actually hoping for more continual problems so I can get lemon law. But at least I accomplished one of my three goals with a new car - a lower payment. I wish I would have selected a different manufacturer and model for a higher payment. Maybe my expectations are too high as I have had the car for a month...

  5. Cole Wiegand 2025-01-18

    After my wife's 2019 QX50 was rear-ended and totaled, we had to buy a new car. Although she was initially considering another QX50, we ended up purchasing a much better Audi Q5 for about the same price. I found the Pros and Cons in the Edmunds review of the QX50 to be accurate and consistent from the 2019 to the 2022 model. However, there were some negatives that concerned me, such as the CVT engagement at low speed, loose steering, noisy acceleration, and headrest tilted too far forward. Despite these issues, the QX50 is still a very nice vehicle. On the other hand, the newer 2022 QX50 was actually a step backwards in terms of display technology. Although it may have a higher resolution display, the graphics are outdated and the map in particular is terrible. Ultimately, we chose the Audi because it is a much more refined vehicle in all aspects.

Positive 2023 Infiniti Qx50 car reviews

  1. Mortimer Buckridge 2025-02-12

    Absolutely love this truck! Your truck drives great and it's great to hear that you don’t have the issue of the light steering wheel that others have noted. It's important to test drive several trucks to find the one that suits you best. I would definitely recommend doing so!

  2. Ricardo Jakubowski 2025-02-07

    The 2020 model has all the updated infotainment, a great sound system, comfortable seats, and is a smooth ride. The new Infiniti's have a great sporty look and it's very easy to drive.

  3. Arnaldo Sawayn 2025-01-29

    Hey there! I was looking for a new SUV since my current lease was almost up and I decided to go for the QX50. However, I was a bit hesitant after reading some poor reviews of the 2019 model on Edmunds. So, I decided to test drive the 2020 model to see if any of the issues had been resolved. And guess what? I was really impressed with the ride, size, and power of the new engine! Although my current car is a three litre 300 twin turbo which I love, I couldn't notice any significant difference in power. The light steering feel was a bit of a problem for me, but I was able to change the setting from standard to sport in the settings option screen and it tightened up to my liking. I live in the city, so I never expect good gas mileage from any vehicle, but on the highway, I'm getting almost 30 MPG and the ride is great. I also found no power lag going up hills which many complained of with the cvt transmission. Plus, there are many nice features for the money. All in all, I'm very happy and surprised with this SUV!

  4. Dean Douglas 2024-11-23

    Great Car

  5. Rusty McLaughlin 2024-11-12

    Your vehicle is a fantastic ride! It has a really classy look on the road.

Leave your review of 2023 Infiniti Qx50

Additional sources

More sources of information about 2023 Infiniti Qx50 problems:

2022 QX50 Multiple Electronic Issues | Infiniti QX50 Forum
2022 QX50 Multiple Electronic Issues | Infiniti QX50 Forum
https://www.infinitiqx50.org/threads/2022-qx50-multiple-electronic-issues.3092/

May 8, 2023 ... If it happens again they are getting the car back. Some serious nonsense. many folks have complained about this. It must be a known issue.

Infiniti QX50 Owners! Provide your year, mileage, and any issues ...
Infiniti QX50 Owners! Provide your year, mileage, and any issues ...
https://www.reddit.com/r/infiniti/comments/10lqhx7/infiniti_qx50_owners_provide_your_year_mileage/

Jan 26, 2023 ... Or was it smoke from coolant leaking. Some common failures we see on the older ones it radiators cracking on the passenger side and the heater ...

Considering the 2016 Infiniti QX50 - Low Mileage, Excellent ...
Considering the 2016 Infiniti QX50 - Low Mileage, Excellent ...
https://www.infinitiqx50.org/threads/considering-the-2016-infiniti-qx50-low-mileage-excellent-condition-and-loaded-with-options.3120/

Aug 5, 2023 ... Since the mileage is at 77k, I'd like to know if there are any common maintenance or mechanical issues I should be aware of for a vehicle with ...

Bought an Infiniti before knowing about CVT issues. Need opinions ...
Bought an Infiniti before knowing about CVT issues. Need opinions ...
https://www.reddit.com/r/whatcarshouldIbuy/comments/13rlbqb/bought_an_infiniti_before_knowing_about_cvt/

May 25, 2023 ... Bought a 2019 QX50 about 10 months ago (absolutely loving the car) currently 41,000 miles. Since then I've learned about the CVT issues and ...

Other years of Infiniti Qx50

infiniti qx50 2014 photo
Qx50 2014
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2

0

4

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infiniti qx50 2015 photo
Qx50 2015
Infiniti

3

0

9

  • 5
  • 4
  • 3
  • 2
  • 1
infiniti qx50 2016 photo
Qx50 2016
Infiniti

17

0

19

  • 5
  • 4
  • 3
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  • 1
infiniti qx50 2017 photo
Qx50 2017
Infiniti

10

0

17

  • 5
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  • 1
infiniti qx50 2019 photo
Qx50 2019
Infiniti

48

2

32

  • 5
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  • 3
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  • 1
infiniti qx50 2020 photo
Qx50 2020
Infiniti

10

1

30

  • 5
  • 4
  • 3
  • 2
  • 1

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