Ram 2500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Ram 2500 model years
Common Ram 2500 problems
The Ram 2500, a popular heavy-duty pickup truck, has faced several common problems based on complaints from its owners. These problems span various components of the vehicle, from exhaust and brakes to electrical systems and interior features.
One of the most frequently reported issues involves the exhaust system, specifically muffler, pipes, catalytic converter, exhaust manifold, heat shields, and leaks. This can lead to both performance and safety concerns, as well as potential environmental impact from leaks.
Another common problem area is the brakes, with owners reporting premature pad/rotor wear, pulsation or vibration, antilock system issues, parking brake problems, master cylinder, caliper, squeaking, brake failure, and regenerative braking concerns. These issues can significantly affect the vehicle's safety and require immediate attention.
The electrical system has also been a source of frustration for Ram 2500 owners. Problems include sensors, emission-control devices, fuel-injection system, fuel gauge/sender, fuel pump, and difficulties filling up the tank. These issues can impact the vehicle's performance, fuel efficiency, and overall drivability.
Interior features, such as windows, locks, latches, doors, tailgate, trunk or hatch, mirrors, seat controls, seat belts, sunroof, convertible top, and glass defects, have also been problematic. These issues can negatively impact the vehicle's comfort and convenience, as well as potentially compromise safety.
The transmission is another area where Ram 2500 owners have reported problems. Issues include gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, and leaks. These problems can significantly impact the vehicle's performance and drivability, requiring immediate attention.
Finally, paint and body issues, such as fading, chalking, peeling, or cracking, loose interior or exterior trim or moldings, and rust, have been reported by Ram 2500 owners. These issues can affect the vehicle's appearance and potentially lead to more significant problems if not addressed.
In summary, the Ram 2500 has faced a variety of common problems, including exhaust, brake, electrical, interior, transmission, and paint issues. These problems can significantly impact the vehicle's performance, safety, and overall satisfaction for its owners.
Do Ram 2500 have problems?
The Ram 2500 is known to have electrical problems, transmission issues, malfunctioning cruise control functions, and engine knocking, among other issues.
Which Ram 2500 to avoid?
Having said that, below are the worst RAM 2500 years to avoid when buying used:
- 2012 RAM 2500.
- 2013 RAM 2500.
- 2014 RAM 2500.
- 2015 RAM 2500.
- 2016 RAM 2500.
- 2018 RAM 2500.
What year is the most reliable Ram 2500?
Understanding RAM Truck Types
Opinions on different generations regarding the most reliable used RAM trucks will vary, but there are a few trends to keep in mind. The RAM 2500 is famed for dependability and longevity, especially in the 2006 model year and later.
Are Ram 2500 reliable?
The Dodge Ram 2500 Reliability Rating is 2.5 out of 5.0, which ranks it 13th out of 17 for fullsize trucks. The average annual repair cost is $1,075 which means it has poor ownership costs. While the severity of repairs is high, the number of those issues is low, so major repairs are infrequent for the Ram 2500.
Percentage distribution of complaints by Ram 2500 years
We have researched Ram problems and analysed all the complaints filed against Ram 2500 cars and compiled the top 5 most problematic Ram 2500 model years:
Below you can see the percentage distribution of known problems by Ram 2500 model years.
Distribution of the number of complaints by Ram 2500 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ram 2500 car problems categorized by type of issue
After analysing all complaints related to Ram 2500 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Steering problems
- Vehicle speed control problems
- Engine problems
The graph below shows statistics for all Ram 2500 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by 2500 model years
A total of 112 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by 2500 model years
There were a total of 65 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by 2500 model years
There were a total of 72 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by 2500 model years
There were a total of 2 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 4453 complaints about various vehicle components related to the Ram 2500 . Below are the 25 most recent complaints reported for Ram 2500 vehicles.
Latest 25 complaints
Ram 2500 2018
- Date Of Incident: 2023-10-05
- Date Complaint: 2024-10-27
- VIN: 3C6UR5CJ3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: The ABS dash light and traction control light started coming on about a year ago. the light is intermittent with a ding sound. Some days it comes on non stop, sometimes it doesn’t come on at all. cruise control does not work, and “park rear” button is not able to get out of the off mode.
Ram 2500 2018
- Date Of Incident: 2023-01-13
- Date Complaint: 2024-10-26
- VIN: 3C6UR5GL3JG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Intermittent Electronic Brake System and ABS Failure messages. Been dealing with this issue for over a year now. Dealership told me I had to wait almost a year before there would be a fix and that’s if I’m lucky. The ABS pump motor and the software are both faulty and Ram is aware of how to fix it, and haven’t. There needs to be a recall for issue, ASAP.
Ram 2500 2018
- Date Of Incident: 2024-10-06
- Date Complaint: 2024-10-26
- VIN: 3C6UR5GJ7JG
- Components: SERVICE BRAKES
- Summary: The abs and electronic brake control lights keep going off and no abs it also shuts cruise control off when light come on. I pull a trailer a lot and brakes lock up and no abs. Very dangerous ,almost rear ended a vehicle on the interstate because traffic stopped all a sudden. Cannot believe there isn’t a safety recall yet there are numerous complaints about this problem.
Ram 2500 2019
- Date Of Incident: 2024-06-26
- Date Complaint: 2024-10-25
- VIN: 3C6UR5GL8KG
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: On June 26, 2024 during a long road trip, the vehicle lost power repeatedly in the middle of an area with no road service. It put my safety and that of my passenger at risk on the highway as losing power suddenly causes danger in fast-moving traffic causing the risk of potential collisions with other vehicles. There was no warning lamp indicating the failure would occur. To this date, the dealer has not fixed the issue. After approximately three weeks, I picked up the vehicle after it as allegedly repaired (at that time the dealer stated it was an electrical issue). The vehicle failed again not more than one-half mile from the Omak Dodge service center placing my safety at risk yet again. I managed to get the vehicle back to the service center at which time, the dealer stated after consultation with RAM technical support, that the issue was a failure in the fuel system. The dealer claims that the problem was the failure of a fuel injector/pump that caused particulate matter to contaminate the entire fuel system. Being that it was allegedly a power train failure, it was to have been covered under the power train warranty. After approximately three months of delay, the dealer stated the truck was repaired. On arriving at the dealer to pick up the truck, the dealer stated it wasn't repaired and had an exhaust issue. The truck remains at the dealer to this date, October 25, 2024. The dealer states that the exhaust issue is yet another issue with the truck that is covered under a warranty voluntarily extended to 10 years by RAM.
Ram 2500 2018
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-24
- VIN: 3C6TR5EJ5JG
- Components: SERVICE BRAKES
- Summary: ABS module failure, only 63000 km had to pay $1038.19 to have it replaced at Parksville Dodge Jeep and 194.14 to read the code that we already had done at another auto shop. I have a case number [XXX]. I have sent many screen shots of other owners having problems, websites, recalls , 22v140000, 24v4150000. The ABS sensor came on our extended warranty ended in November 2023, we took it to a mechanic shop and the code C0020-01 came up (no parts only Chrysler can replace hmm that’s a problem why?)we then phoned Chrysler in Parksville and took it in and they showed same code and said needed to order part only one was in Red Deer Alberta. This is obviously an issue with this truck as there is a class action suit alleging FCA breached its warranty by using ABS and HCU modules of subpar quality known to be unfit for ordinary purpose and not disclosing this issue to customers at the time of purchase. These modules are prone to premature failure due to defective materials used in their manufacture. The lawsuit states FCA knew about the defect thru extensive pre-sale testing and numerous NHTSA complaints, there is a Technical Service Bulletin regarding the faulty ABS and HCU, despite issuing the TSB, FCA failed to issue a recall. The hearing is scheduled for December 17, 2024. We would like all costs associated with the replacement of this module paid for by Chrysler Canada. I want a recall issued for my vehicle and a cheque to reimburse me as this is clearly an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ram 2500 2018
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3C6UR5CL8JG
- Components: SERVICE BRAKES
- Summary: I'm getting warning lights to service abs system and traction control, also cruise control and 4 wheel wheel drive will not engage. Dealer replaced abs control module while truck was under warranty and now at 58000 miles I'm having the same problem as I did when it was fixed earlier. This is a safety Hazzard and a recall needs to be done because theses vehicles were built for towing heavy loads and you loose your abs and traction control when trying to stop heavy loads.
Ram 2500 2018
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-10-21
- VIN: 3C6UR5CL1JG
- Components: FORWARD COLLISION AVOIDANCE
- Summary: As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.
Ram 2500 2014
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-10-21
- VIN: 3C6UR5FL6EG
- Components: STEERING
- Summary: Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.
Ram 2500 2018
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-10-19
- VIN: 3C6UR5FL3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.
Ram 2500 2018
- Date Of Incident: 2024-05-09
- Date Complaint: 2024-10-17
- VIN: 3C6UR5CL6JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on
Ram 2500 2018
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-17
- VIN: 3C6UR5NJ0JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.
Ram 2500 2018
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 3C6UR5ML7JG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online
Ram 2500 2018
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-16
- VIN: 3C6UR5DL4JG
- Components: SERVICE BRAKES
- Summary: There seems to be an issue with my ABS and Electronic Braking System, because both lights are blinking on and off saying to service them. It started while I was driving down a gravel road, then will shut off and back on. I drove nearly 500 miles with the ABS and Electronic Braking System sending me this message off and on again. I noticed when it was on that my ABS was not working properly, but when the light was off it was. I tested it several times to verify that it worked when the lights was off and that it didn't when the lights were on.
Ram 2500 2018
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 3C6UR5FL7JG
- Components: VISIBILITY/WIPER
- Summary: Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.
Ram 2500 2017
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 3C6UR5CJ4HG
- Components: SERVICE BRAKES
- Summary: Abs module and pump motor need to be replaced but are on back order and can't be replaced. Vehicle is now unfit for operation.
Latest 5 recalls Ram 2500
The National Highway Traffic Safety Administration (NHTSA) has issued 138 recalls for different components of the Ram 2500.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ram 2500 2022
- Report Received Date: 2024-06-13
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Model: Ram 2500 2022
- Report Received Date: 2024-06-06
- Manufacturer: Chrysler (FCA US, LLC)
- Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: Driving with a disabled electronic stability control system can increase the risk of a crash.
- Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
- Model: Ram 2500 2023
- Report Received Date: 2024-06-06
- Manufacturer: Chrysler (FCA US, LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
- Consequence: A loss of drive power or a loss of park function increase the risk of a crash.
- Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
- Model: Ram 2500 2024
- Report Received Date: 2024-03-14
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- Model: Ram 2500 2023
- Report Received Date: 2024-03-14
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Latest negative Ram 2500 car reviews
Latest positive Ram 2500 car reviews
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Vehicle year: 2023
So far, I'm really happy with my new 21,2500 Tradesman! It handles great with plenty of power from the 6.4 Hemi and 8spd Trans. I plan to use it as an everyday vehicle, as well as for pulling my 26ft camper toy hauler and a flatbed trailer grossed for 14,000 on occasion for short trips. I bought it at Brandl Motors in Little Falls, MN and had an overall great experience!
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Vehicle year: 2023
You'll love the extremely comfortable ride and all the great features that come with this vehicle, especially considering the great price for all the options available.
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Vehicle year: 2023
This truck is even better than I imagined! It's the perfect combination of comfort and brute strength. Everything about the body, frame, doors, and hitch screams that it's made to be a workhorse! And let's not forget about the stunning Midnight edition in Patriot Blue - it definitely turns heads!
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Vehicle year: 2016
Hey there! I have a 2016 Dodge Ram 2500 heavy duty 4x4. While it may not be the most fuel-efficient truck out there, it sure does look good and can haul just about anything without any problems. I've owned plenty of Dodge trucks in the past, and while they may not be the best on gas, they sure are reliable. While towing, the transmission can be a bit finicky, but overall it gets the job done. The brakes may require a bit more pressure than you're used to, but they'll definitely get you to a stop. Have you considered any upgrades to improve performance? I've heard that a power chip can do wonders, but it does require premium fuel. Overall, it's a great truck, but I'm excited to see what else is out there!
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Vehicle year: 2020
As fellow campers, we spend countless hours driving in our truck. We've found that the Ram provides a remarkably quiet ride, with a cab that's incredibly comfortable. It's been two years since we made the switch, and we're still completely satisfied with our decision.
Are you having problems with your Ram 2500?
Prince Fahey 2025-08-23
Vehicle year: 2014
I drove a 2013 2500 Ram with the Cummins engine for 145,000 miles. Although the truck had high maintenance costs, it was a good truck overall. Despite being involved in an accident that damaged the front passenger door and front fender, the truck remained drivable. The engine required repairs, but the dealership was able to fix it. The emissions technology is not yet perfected, but the engine ran well and the interior was quiet. The truck was recently totaled while I was out of town.
Edgar Trantow 2025-08-19
Vehicle year: 2023
I've only been driving my brand new 2500 Tradesman Diesel for a day and a half when I encountered an issue. Unfortunately, it wouldn't go into reverse and the check engine light came on. After some searching, I was able to find a dealer who could help me out without having to wait for a week. However, it turned out that the solenoid pack wasn't the only thing that was faulty. There were metal shards all throughout the transmission. I've been waiting for a week now for Ram to authorize a new transmission, and it will take at least another week to get it shipped. It looks like it will be close to an entire month before I can drive it again. I'm a bit concerned about what other issues I might have to deal with, but I'm hopeful that everything will work out in the end.
Ole Lesch 2025-08-13
Vehicle year: 2013
Before you decide to purchase this truck, it's important to consider some factors. Although the newer models have some great refinements, such as the whisper-quiet 6.7L Cummins engine and improved stability, there have been some downsides. The truck has spent a significant amount of time in the shop for repairs, with various issues arising in the first few months of ownership. While the highway mileage is impressive, it's important to note that mileage can drop significantly when towing heavy loads on hilly or twisty roads. Despite these issues, the truck has a 17k lb. capacity and can handle heavy trailers with ease. It's important to weigh the pros and cons before making a decision. The dealer quoted me $2,800 for the device, which is in stock, and said they could drop it to as low as $1,950. Since the powertrain warranty ran out two months ago, this is my cost. I opted to mail the actuator to a repair place, at a cost of $500, and two weeks out of service. Again, not counting my labor. Speaking of the VGT, the exhaust brake is a nice feature, but it doesn't work like it should with the automatic. It works best with a heavy trailer, but only if you are using the brakes. At highway speeds, the exhaust brake will slow you down to 55, then the torque converter unlocks, and the truck coasts at an idle. You get better compression braking naturally with the exhaust brake off because the torque converter stays locked. You can make the exhaust brake work better by downshifting manually, but touching the throttle will leave you coasting when the torque converter unlocks, and the control for manually shifting barely works. The A/C stopped working not long after they fixed the heater fan, and I haven't gotten it fixed yet. One of the two USB ports does not work. The sheet metal on the body is thin, and both doors were already dinged when I bought it at 20k miles, apparently by people pushing the doors near the handle to close them. The left third of the rearview mirror turns into the backup camera, which basically makes the mirror useless for backing up the truck, especially if it's dark. The truck is prone to understeer, and traction control is an unwelcome inconvenience that can't be turned completely off unless in four-wheel drive at a dead stop. It also leaves you with a considerable throttle lag, as the computer decides whether or not it can give the throttle input you desire. The value of the truck has declined steadily since I bought it, and it is still barely worth what I owe on it.Summing it up, while the truck falls short in several categories that are important to diesel pickup buyers, such as reliability, durability, and resale value, it does offer good power, mileage, refinement, and work ability. Additionally, the roomy interior is a nice feature to enjoy, even when the truck is not running.
Orin Klein 2025-08-09
Vehicle year: 2022
I purchased my 2022 truck brand new, but unfortunately, it broke down after only 150 miles (which I have documented). The salesman who sold it to me advised me to take it to the nearest dealer, but they were unable to look at it for 2 weeks. The truck ended up staying parked at the dealership for 4 of the first 6 months of ownership. Although Dodge replaced the radio 3 times and the brake controller twice, the truck still has many issues, including trailer brake wiring, transmission shifting, radio, psi, and electrical problems. Recently, it has also started making lifter noises in the engine. We attempted to force a buyback, but because we had driven 15,000 miles, they were going to deduct around 11K from the buyback. However, they did offer us 4K and a Non-Disclosure Agreement if we chose to keep the truck. I cannot agree to a muzzle law, and I don't believe that 4K will fix the problem if they haven't been able to repair it in a year. I am disappointed in Dodge and their lack of concern for their customers and the defective products they sell. Best regards, Quinn.
Ansley Brakus 2025-08-06
Vehicle year: 2023
I am sorry to hear about the issues you have been experiencing with your truck. It sounds like you have had a very frustrating experience with the vehicle and the dealerships you have visited. I hope that you are able to find a resolution to these issues soon. If there is anything I can do to assist you, please do not hesitate to let me know.