Ram 2500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Ram 2500 model years
Common Ram 2500 problems
The Ram 2500, a popular heavy-duty pickup truck, has faced several common problems based on complaints from its owners. These problems span various components of the vehicle, from exhaust and brakes to electrical systems and interior features.
One of the most frequently reported issues involves the exhaust system, specifically muffler, pipes, catalytic converter, exhaust manifold, heat shields, and leaks. This can lead to both performance and safety concerns, as well as potential environmental impact from leaks.
Another common problem area is the brakes, with owners reporting premature pad/rotor wear, pulsation or vibration, antilock system issues, parking brake problems, master cylinder, caliper, squeaking, brake failure, and regenerative braking concerns. These issues can significantly affect the vehicle's safety and require immediate attention.
The electrical system has also been a source of frustration for Ram 2500 owners. Problems include sensors, emission-control devices, fuel-injection system, fuel gauge/sender, fuel pump, and difficulties filling up the tank. These issues can impact the vehicle's performance, fuel efficiency, and overall drivability.
Interior features, such as windows, locks, latches, doors, tailgate, trunk or hatch, mirrors, seat controls, seat belts, sunroof, convertible top, and glass defects, have also been problematic. These issues can negatively impact the vehicle's comfort and convenience, as well as potentially compromise safety.
The transmission is another area where Ram 2500 owners have reported problems. Issues include gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, and leaks. These problems can significantly impact the vehicle's performance and drivability, requiring immediate attention.
Finally, paint and body issues, such as fading, chalking, peeling, or cracking, loose interior or exterior trim or moldings, and rust, have been reported by Ram 2500 owners. These issues can affect the vehicle's appearance and potentially lead to more significant problems if not addressed.
In summary, the Ram 2500 has faced a variety of common problems, including exhaust, brake, electrical, interior, transmission, and paint issues. These problems can significantly impact the vehicle's performance, safety, and overall satisfaction for its owners.
Do Ram 2500 have problems?
The Ram 2500 is known to have electrical problems, transmission issues, malfunctioning cruise control functions, and engine knocking, among other issues.
Which Ram 2500 to avoid?
Having said that, below are the worst RAM 2500 years to avoid when buying used:
- 2012 RAM 2500.
- 2013 RAM 2500.
- 2014 RAM 2500.
- 2015 RAM 2500.
- 2016 RAM 2500.
- 2018 RAM 2500.
What year is the most reliable Ram 2500?
Understanding RAM Truck Types
Opinions on different generations regarding the most reliable used RAM trucks will vary, but there are a few trends to keep in mind. The RAM 2500 is famed for dependability and longevity, especially in the 2006 model year and later.
Are Ram 2500 reliable?
The Dodge Ram 2500 Reliability Rating is 2.5 out of 5.0, which ranks it 13th out of 17 for fullsize trucks. The average annual repair cost is $1,075 which means it has poor ownership costs. While the severity of repairs is high, the number of those issues is low, so major repairs are infrequent for the Ram 2500.
Percentage distribution of complaints by Ram 2500 years
We have researched Ram problems and analysed all the complaints filed against Ram 2500 cars and compiled the top 5 most problematic Ram 2500 model years:
Below you can see the percentage distribution of known problems by Ram 2500 model years.
Distribution of the number of complaints by Ram 2500 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ram 2500 car problems categorized by type of issue
After analysing all complaints related to Ram 2500 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Steering problems
- Vehicle speed control problems
- Engine problems
The graph below shows statistics for all Ram 2500 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by 2500 model years
A total of 112 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by 2500 model years
There were a total of 65 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by 2500 model years
There were a total of 72 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by 2500 model years
There were a total of 2 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 4453 complaints about various vehicle components related to the Ram 2500 . Below are the 25 most recent complaints reported for Ram 2500 vehicles.
Latest 25 complaints
Ram 2500 2018
- Date Of Incident: 2023-10-05
- Date Complaint: 2024-10-27
- VIN: 3C6UR5CJ3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: The ABS dash light and traction control light started coming on about a year ago. the light is intermittent with a ding sound. Some days it comes on non stop, sometimes it doesn’t come on at all. cruise control does not work, and “park rear” button is not able to get out of the off mode.
Ram 2500 2018
- Date Of Incident: 2023-01-13
- Date Complaint: 2024-10-26
- VIN: 3C6UR5GL3JG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Intermittent Electronic Brake System and ABS Failure messages. Been dealing with this issue for over a year now. Dealership told me I had to wait almost a year before there would be a fix and that’s if I’m lucky. The ABS pump motor and the software are both faulty and Ram is aware of how to fix it, and haven’t. There needs to be a recall for issue, ASAP.
Ram 2500 2018
- Date Of Incident: 2024-10-06
- Date Complaint: 2024-10-26
- VIN: 3C6UR5GJ7JG
- Components: SERVICE BRAKES
- Summary: The abs and electronic brake control lights keep going off and no abs it also shuts cruise control off when light come on. I pull a trailer a lot and brakes lock up and no abs. Very dangerous ,almost rear ended a vehicle on the interstate because traffic stopped all a sudden. Cannot believe there isn’t a safety recall yet there are numerous complaints about this problem.
Ram 2500 2019
- Date Of Incident: 2024-06-26
- Date Complaint: 2024-10-25
- VIN: 3C6UR5GL8KG
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: On June 26, 2024 during a long road trip, the vehicle lost power repeatedly in the middle of an area with no road service. It put my safety and that of my passenger at risk on the highway as losing power suddenly causes danger in fast-moving traffic causing the risk of potential collisions with other vehicles. There was no warning lamp indicating the failure would occur. To this date, the dealer has not fixed the issue. After approximately three weeks, I picked up the vehicle after it as allegedly repaired (at that time the dealer stated it was an electrical issue). The vehicle failed again not more than one-half mile from the Omak Dodge service center placing my safety at risk yet again. I managed to get the vehicle back to the service center at which time, the dealer stated after consultation with RAM technical support, that the issue was a failure in the fuel system. The dealer claims that the problem was the failure of a fuel injector/pump that caused particulate matter to contaminate the entire fuel system. Being that it was allegedly a power train failure, it was to have been covered under the power train warranty. After approximately three months of delay, the dealer stated the truck was repaired. On arriving at the dealer to pick up the truck, the dealer stated it wasn't repaired and had an exhaust issue. The truck remains at the dealer to this date, October 25, 2024. The dealer states that the exhaust issue is yet another issue with the truck that is covered under a warranty voluntarily extended to 10 years by RAM.
Ram 2500 2018
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-24
- VIN: 3C6TR5EJ5JG
- Components: SERVICE BRAKES
- Summary: ABS module failure, only 63000 km had to pay $1038.19 to have it replaced at Parksville Dodge Jeep and 194.14 to read the code that we already had done at another auto shop. I have a case number [XXX]. I have sent many screen shots of other owners having problems, websites, recalls , 22v140000, 24v4150000. The ABS sensor came on our extended warranty ended in November 2023, we took it to a mechanic shop and the code C0020-01 came up (no parts only Chrysler can replace hmm that’s a problem why?)we then phoned Chrysler in Parksville and took it in and they showed same code and said needed to order part only one was in Red Deer Alberta. This is obviously an issue with this truck as there is a class action suit alleging FCA breached its warranty by using ABS and HCU modules of subpar quality known to be unfit for ordinary purpose and not disclosing this issue to customers at the time of purchase. These modules are prone to premature failure due to defective materials used in their manufacture. The lawsuit states FCA knew about the defect thru extensive pre-sale testing and numerous NHTSA complaints, there is a Technical Service Bulletin regarding the faulty ABS and HCU, despite issuing the TSB, FCA failed to issue a recall. The hearing is scheduled for December 17, 2024. We would like all costs associated with the replacement of this module paid for by Chrysler Canada. I want a recall issued for my vehicle and a cheque to reimburse me as this is clearly an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ram 2500 2018
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3C6UR5CL8JG
- Components: SERVICE BRAKES
- Summary: I'm getting warning lights to service abs system and traction control, also cruise control and 4 wheel wheel drive will not engage. Dealer replaced abs control module while truck was under warranty and now at 58000 miles I'm having the same problem as I did when it was fixed earlier. This is a safety Hazzard and a recall needs to be done because theses vehicles were built for towing heavy loads and you loose your abs and traction control when trying to stop heavy loads.
Ram 2500 2018
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-10-21
- VIN: 3C6UR5CL1JG
- Components: FORWARD COLLISION AVOIDANCE
- Summary: As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.
Ram 2500 2014
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-10-21
- VIN: 3C6UR5FL6EG
- Components: STEERING
- Summary: Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.
Ram 2500 2018
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-10-19
- VIN: 3C6UR5FL3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.
Ram 2500 2018
- Date Of Incident: 2024-05-09
- Date Complaint: 2024-10-17
- VIN: 3C6UR5CL6JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on
Ram 2500 2018
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-17
- VIN: 3C6UR5NJ0JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.
Ram 2500 2018
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 3C6UR5ML7JG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online
Ram 2500 2018
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-16
- VIN: 3C6UR5DL4JG
- Components: SERVICE BRAKES
- Summary: There seems to be an issue with my ABS and Electronic Braking System, because both lights are blinking on and off saying to service them. It started while I was driving down a gravel road, then will shut off and back on. I drove nearly 500 miles with the ABS and Electronic Braking System sending me this message off and on again. I noticed when it was on that my ABS was not working properly, but when the light was off it was. I tested it several times to verify that it worked when the lights was off and that it didn't when the lights were on.
Ram 2500 2018
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 3C6UR5FL7JG
- Components: VISIBILITY/WIPER
- Summary: Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.
Ram 2500 2017
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 3C6UR5CJ4HG
- Components: SERVICE BRAKES
- Summary: Abs module and pump motor need to be replaced but are on back order and can't be replaced. Vehicle is now unfit for operation.
Latest 5 recalls Ram 2500
The National Highway Traffic Safety Administration (NHTSA) has issued 138 recalls for different components of the Ram 2500.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ram 2500 2022
- Report Received Date: 2024-06-13
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Model: Ram 2500 2022
- Report Received Date: 2024-06-06
- Manufacturer: Chrysler (FCA US, LLC)
- Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: Driving with a disabled electronic stability control system can increase the risk of a crash.
- Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
- Model: Ram 2500 2023
- Report Received Date: 2024-06-06
- Manufacturer: Chrysler (FCA US, LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
- Consequence: A loss of drive power or a loss of park function increase the risk of a crash.
- Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
- Model: Ram 2500 2024
- Report Received Date: 2024-03-14
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- Model: Ram 2500 2023
- Report Received Date: 2024-03-14
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Latest negative Ram 2500 car reviews
Latest positive Ram 2500 car reviews
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Vehicle year: 2013
I hope you're doing well! I just wanted to share my experience with my Ram. I bought it in November with only 20 miles on it, and I've already put 10,000 miles on it. So far, it's been incredibly reliable and a joy to drive. Before this, I had a Mustang Cobra with over 500 horsepower, and while I do miss the acceleration and handling, I have to say that the Ram definitely makes up for it overall. Thanks for listening!
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Vehicle year: 2016
2500 and 3500 HD trucks are work trucks so don't expect a ride like the 1500 series. I purchased to tow a 10,000 lb travel trailer and it does a great job in most terrain. Haven't been in big mountains yet and don't plan to. Currently looking to upgrade to Cummins diesel in the same level of rig. Mine currently has the 6.4L and it is a strong engine. Two things I wish they would do: Add the 8 speed tranny to the 6.4 and set the cruise where it downshifts like the new 1500's do. It drops 3, sometimes 4 mph before it downshifts. Brothers new 1500 changes gears at a 1 mph change. Much smoother. Basically, I'm a Mopar guy from the get go having grown up in a Mopar dealership throughout the 50's and 60's.
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Vehicle year: 2019
I switched from a diesel to the 6.4 hemi. The hemi doesn't disappoint with its towing power. The interior is comfortable and I love its design. My only complaint is that the body seems to dent easily.
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Vehicle year: 2015
I really appreciate this truck! It pulls and rides great, and I'm getting much better mileage than my previous trucks. Although there have been some computer flash recalls that have affected my gas mileage, the truck is still running well as of April 2019. I did notice that some of the plastic around the center console is a bit soft and the chrome scratches off easily. Additionally, the cruise control button can be a bit finicky, especially in colder weather, but once it starts working, it works without any issues. It's worth noting that this truck is actually a diesel, despite being labeled as a gas V8 at the top.
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Vehicle year: 2019
I would do it again! While I usually prefer leasing cars, I knew I wanted to own a truck. After months of research and test drives, I chose the 2019 Tradesman with the Power Wagon package. Now, with 10,000 miles under my belt and continued research and comparison of current 2020 and 2021 models, I am confidently assured that I made the proper choice. Please keep in mind that my opinion is based solely on the Tradesman with the Power Wagon package.
Are you having problems with your Ram 2500?
Casper Wuckert 2024-11-20
Vehicle year: 2023
Hi there! I hope you're doing well. I just wanted to share my experience with this vehicle. Although it's great to drive for hours, I've had some trouble with the Malfunction Indicator/Check Engine Light. Apparently, it's related to the emissions system and unfortunately, the manufacturer doesn't have a solution for it yet.
Norris Wisoky 2024-10-14
Vehicle year: 2013
I recently purchased a Dodge 2500, but unfortunately, the truck is currently in the shop due to a busted transmission coolant line. The part required for repair will take 5 to 7 days to arrive. Despite the inconvenience, I am confident that the situation will be resolved promptly and efficiently. I have been in contact with customer care and am confident that they will provide the necessary support to ensure a satisfactory outcome.
Salvador Bernhard 2024-10-07
Vehicle year: 2014
The truck has 109,000 miles on it and has unfortunately left me stranded on the side of the road three times. However, I have taken proactive measures to address these issues, including replacing the transmission at 93,000 miles for $7,000 and replacing both front wheel hubs. While there have been some recalls, I have taken the truck to the dealership for maintenance and repairs. Although the fuel mileage could be better and there have been some issues with the power steering pump and steering wheel controls, I have also replaced the transmission lines to address any leaks.
Alfonzo Rowe 2024-10-06
Vehicle year: 2015
Despite purchasing this truck new, I have unfortunately experienced numerous recalls and seven transmission leaks, each presenting a different issue. While I have contacted Chrysler regarding these issues, their follow-up calls within days of repair seem to prioritize closing the issue rather than ensuring my satisfaction. It is unacceptable and I am disappointed. However, I remain confident in my decision to never purchase a Chrysler product again. It is my belief that they should have bought the truck back. It is worth noting that the truck has the 6.4 Hemi.
Danial Baumbach 2024-10-01
Vehicle year: 2016
I recently purchased a 2016 Ram 2500 diesel, which was my first Ram after owning Ford heavy duty trucks for years. Unfortunately, I have had some issues with the truck. The tires only lasted 22k miles and at 40k miles, I had to replace the rotor, caliper, and pads on the front. Additionally, the cruise control stopped working after 40k miles. While I understand that wear and tear is normal, I was disappointed given the high cost of the truck. When the brakes started making noise at 30k miles, the service representative told me that it was a common issue with Rams and that sometimes they squeak. I decided to let it go, but now I am out $800 because the driver caliper hung up and I am out of warranty on the brakes. Overall, I have had a frustrating experience with this Ram truck and I do not plan on purchasing another Ram product in the future.