Ram 2500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Ram 2500 model years
Common Ram 2500 problems
The Ram 2500, a popular heavy-duty pickup truck, has faced several common problems based on complaints from its owners. These problems span various components of the vehicle, from exhaust and brakes to electrical systems and interior features.
One of the most frequently reported issues involves the exhaust system, specifically muffler, pipes, catalytic converter, exhaust manifold, heat shields, and leaks. This can lead to both performance and safety concerns, as well as potential environmental impact from leaks.
Another common problem area is the brakes, with owners reporting premature pad/rotor wear, pulsation or vibration, antilock system issues, parking brake problems, master cylinder, caliper, squeaking, brake failure, and regenerative braking concerns. These issues can significantly affect the vehicle's safety and require immediate attention.
The electrical system has also been a source of frustration for Ram 2500 owners. Problems include sensors, emission-control devices, fuel-injection system, fuel gauge/sender, fuel pump, and difficulties filling up the tank. These issues can impact the vehicle's performance, fuel efficiency, and overall drivability.
Interior features, such as windows, locks, latches, doors, tailgate, trunk or hatch, mirrors, seat controls, seat belts, sunroof, convertible top, and glass defects, have also been problematic. These issues can negatively impact the vehicle's comfort and convenience, as well as potentially compromise safety.
The transmission is another area where Ram 2500 owners have reported problems. Issues include gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, and leaks. These problems can significantly impact the vehicle's performance and drivability, requiring immediate attention.
Finally, paint and body issues, such as fading, chalking, peeling, or cracking, loose interior or exterior trim or moldings, and rust, have been reported by Ram 2500 owners. These issues can affect the vehicle's appearance and potentially lead to more significant problems if not addressed.
In summary, the Ram 2500 has faced a variety of common problems, including exhaust, brake, electrical, interior, transmission, and paint issues. These problems can significantly impact the vehicle's performance, safety, and overall satisfaction for its owners.
Do Ram 2500 have problems?
The Ram 2500 is known to have electrical problems, transmission issues, malfunctioning cruise control functions, and engine knocking, among other issues.
Which Ram 2500 to avoid?
Having said that, below are the worst RAM 2500 years to avoid when buying used:
- 2012 RAM 2500.
- 2013 RAM 2500.
- 2014 RAM 2500.
- 2015 RAM 2500.
- 2016 RAM 2500.
- 2018 RAM 2500.
What year is the most reliable Ram 2500?
Understanding RAM Truck Types
Opinions on different generations regarding the most reliable used RAM trucks will vary, but there are a few trends to keep in mind. The RAM 2500 is famed for dependability and longevity, especially in the 2006 model year and later.
Are Ram 2500 reliable?
The Dodge Ram 2500 Reliability Rating is 2.5 out of 5.0, which ranks it 13th out of 17 for fullsize trucks. The average annual repair cost is $1,075 which means it has poor ownership costs. While the severity of repairs is high, the number of those issues is low, so major repairs are infrequent for the Ram 2500.
Percentage distribution of complaints by Ram 2500 years
We have researched Ram problems and analysed all the complaints filed against Ram 2500 cars and compiled the top 5 most problematic Ram 2500 model years:
Below you can see the percentage distribution of known problems by Ram 2500 model years.
Distribution of the number of complaints by Ram 2500 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ram 2500 car problems categorized by type of issue
After analysing all complaints related to Ram 2500 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Steering problems
- Vehicle speed control problems
- Engine problems
The graph below shows statistics for all Ram 2500 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by 2500 model years
A total of 112 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by 2500 model years
There were a total of 65 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by 2500 model years
There were a total of 72 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by 2500 model years
There were a total of 2 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 4453 complaints about various vehicle components related to the Ram 2500 . Below are the 25 most recent complaints reported for Ram 2500 vehicles.
Latest 25 complaints
Ram 2500 2018
- Date Of Incident: 2023-10-05
- Date Complaint: 2024-10-27
- VIN: 3C6UR5CJ3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: The ABS dash light and traction control light started coming on about a year ago. the light is intermittent with a ding sound. Some days it comes on non stop, sometimes it doesn’t come on at all. cruise control does not work, and “park rear” button is not able to get out of the off mode.
Ram 2500 2018
- Date Of Incident: 2023-01-13
- Date Complaint: 2024-10-26
- VIN: 3C6UR5GL3JG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Intermittent Electronic Brake System and ABS Failure messages. Been dealing with this issue for over a year now. Dealership told me I had to wait almost a year before there would be a fix and that’s if I’m lucky. The ABS pump motor and the software are both faulty and Ram is aware of how to fix it, and haven’t. There needs to be a recall for issue, ASAP.
Ram 2500 2018
- Date Of Incident: 2024-10-06
- Date Complaint: 2024-10-26
- VIN: 3C6UR5GJ7JG
- Components: SERVICE BRAKES
- Summary: The abs and electronic brake control lights keep going off and no abs it also shuts cruise control off when light come on. I pull a trailer a lot and brakes lock up and no abs. Very dangerous ,almost rear ended a vehicle on the interstate because traffic stopped all a sudden. Cannot believe there isn’t a safety recall yet there are numerous complaints about this problem.
Ram 2500 2019
- Date Of Incident: 2024-06-26
- Date Complaint: 2024-10-25
- VIN: 3C6UR5GL8KG
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: On June 26, 2024 during a long road trip, the vehicle lost power repeatedly in the middle of an area with no road service. It put my safety and that of my passenger at risk on the highway as losing power suddenly causes danger in fast-moving traffic causing the risk of potential collisions with other vehicles. There was no warning lamp indicating the failure would occur. To this date, the dealer has not fixed the issue. After approximately three weeks, I picked up the vehicle after it as allegedly repaired (at that time the dealer stated it was an electrical issue). The vehicle failed again not more than one-half mile from the Omak Dodge service center placing my safety at risk yet again. I managed to get the vehicle back to the service center at which time, the dealer stated after consultation with RAM technical support, that the issue was a failure in the fuel system. The dealer claims that the problem was the failure of a fuel injector/pump that caused particulate matter to contaminate the entire fuel system. Being that it was allegedly a power train failure, it was to have been covered under the power train warranty. After approximately three months of delay, the dealer stated the truck was repaired. On arriving at the dealer to pick up the truck, the dealer stated it wasn't repaired and had an exhaust issue. The truck remains at the dealer to this date, October 25, 2024. The dealer states that the exhaust issue is yet another issue with the truck that is covered under a warranty voluntarily extended to 10 years by RAM.
Ram 2500 2018
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-24
- VIN: 3C6TR5EJ5JG
- Components: SERVICE BRAKES
- Summary: ABS module failure, only 63000 km had to pay $1038.19 to have it replaced at Parksville Dodge Jeep and 194.14 to read the code that we already had done at another auto shop. I have a case number [XXX]. I have sent many screen shots of other owners having problems, websites, recalls , 22v140000, 24v4150000. The ABS sensor came on our extended warranty ended in November 2023, we took it to a mechanic shop and the code C0020-01 came up (no parts only Chrysler can replace hmm that’s a problem why?)we then phoned Chrysler in Parksville and took it in and they showed same code and said needed to order part only one was in Red Deer Alberta. This is obviously an issue with this truck as there is a class action suit alleging FCA breached its warranty by using ABS and HCU modules of subpar quality known to be unfit for ordinary purpose and not disclosing this issue to customers at the time of purchase. These modules are prone to premature failure due to defective materials used in their manufacture. The lawsuit states FCA knew about the defect thru extensive pre-sale testing and numerous NHTSA complaints, there is a Technical Service Bulletin regarding the faulty ABS and HCU, despite issuing the TSB, FCA failed to issue a recall. The hearing is scheduled for December 17, 2024. We would like all costs associated with the replacement of this module paid for by Chrysler Canada. I want a recall issued for my vehicle and a cheque to reimburse me as this is clearly an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ram 2500 2018
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3C6UR5CL8JG
- Components: SERVICE BRAKES
- Summary: I'm getting warning lights to service abs system and traction control, also cruise control and 4 wheel wheel drive will not engage. Dealer replaced abs control module while truck was under warranty and now at 58000 miles I'm having the same problem as I did when it was fixed earlier. This is a safety Hazzard and a recall needs to be done because theses vehicles were built for towing heavy loads and you loose your abs and traction control when trying to stop heavy loads.
Ram 2500 2018
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-10-21
- VIN: 3C6UR5CL1JG
- Components: FORWARD COLLISION AVOIDANCE
- Summary: As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.
Ram 2500 2014
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-10-21
- VIN: 3C6UR5FL6EG
- Components: STEERING
- Summary: Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.
Ram 2500 2018
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-10-19
- VIN: 3C6UR5FL3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.
Ram 2500 2018
- Date Of Incident: 2024-05-09
- Date Complaint: 2024-10-17
- VIN: 3C6UR5CL6JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on
Ram 2500 2018
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-17
- VIN: 3C6UR5NJ0JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.
Ram 2500 2018
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 3C6UR5ML7JG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online
Ram 2500 2018
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-16
- VIN: 3C6UR5DL4JG
- Components: SERVICE BRAKES
- Summary: There seems to be an issue with my ABS and Electronic Braking System, because both lights are blinking on and off saying to service them. It started while I was driving down a gravel road, then will shut off and back on. I drove nearly 500 miles with the ABS and Electronic Braking System sending me this message off and on again. I noticed when it was on that my ABS was not working properly, but when the light was off it was. I tested it several times to verify that it worked when the lights was off and that it didn't when the lights were on.
Ram 2500 2018
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 3C6UR5FL7JG
- Components: VISIBILITY/WIPER
- Summary: Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.
Ram 2500 2017
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 3C6UR5CJ4HG
- Components: SERVICE BRAKES
- Summary: Abs module and pump motor need to be replaced but are on back order and can't be replaced. Vehicle is now unfit for operation.
Latest 5 recalls Ram 2500
The National Highway Traffic Safety Administration (NHTSA) has issued 138 recalls for different components of the Ram 2500.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ram 2500 2022
- Report Received Date: 2024-06-13
- Manufacturer: Chrysler (FCA US, LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Model: Ram 2500 2022
- Report Received Date: 2024-06-06
- Manufacturer: Chrysler (FCA US, LLC)
- Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: Driving with a disabled electronic stability control system can increase the risk of a crash.
- Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
- Model: Ram 2500 2023
- Report Received Date: 2024-06-06
- Manufacturer: Chrysler (FCA US, LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
- Consequence: A loss of drive power or a loss of park function increase the risk of a crash.
- Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
- Model: Ram 2500 2024
- Report Received Date: 2024-03-14
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- Model: Ram 2500 2023
- Report Received Date: 2024-03-14
- Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
- Components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Latest negative Ram 2500 car reviews
Latest positive Ram 2500 car reviews
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Vehicle year: 2013
Up to this point, the truck has been great. The only issue I have had so far is the O2 sensor acted up, activating the "check engine" light. Once replaced, I experienced no further issues with it. It has a ton of power and torque. The interior layout is ergonomical and comfortable. The ride is quiet and smooth. In fact, people frequently comment about how quiet it is for a diesel truck. It brakes well considering its size and weight. I use this truck both on and off road, and so far it has performed admirably. Overall, a great value.
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Vehicle year: 2024
I am looking for something to pull my travel trailer. This truck would do nicely.
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Vehicle year: 2017
Hey there! I have a 2016 Dodge Ram 2500 heavy duty 4x4. While it may not be the most fuel-efficient truck out there, it sure does look good and can haul just about anything without any problems. I've owned plenty of Dodge trucks in the past, and while they may not be the best on gas, they sure are reliable. While towing, the transmission can be a bit finicky, but overall it gets the job done. The brakes may require a bit more pressure than you're used to, but they'll definitely get you stopped. Have you considered any upgrades to improve performance? I've heard mixed reviews about power chips, but it might be worth looking into. Overall, I'm pretty happy with my truck, but I'm always open to exploring new options. Thanks for listening!
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Vehicle year: 2015
I'm glad to hear that you're overall pleased with your vehicle. It sounds like you've had a few issues, but it's great to hear that they were taken care of under warranty/recall. It's impressive that you use it to plow your farm and it's holding up well. Thank you for sharing your experience!
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Vehicle year: 2023
I was in need of a work truck that could also serve as a daily driver for my family of four. The 2021 Ram 2500 Tradesman was the perfect fit for me as it met all my requirements. Even though it is an entry-level trim, I was able to add some creature comforts to the cab, such as an upgraded entertainment center screen with Android Auto. The cloth seats, rubber mats, heated mirrors and rear window, and sliding rear window were also a great addition. The truck I purchased also had a nice chrome upgrade that made the steel wheels look even better. Compared to the F250 XL I drove, the Ram 2500 Tradesman felt like a luxury truck and was also $4k less expensive. I have owned all the major brands, including a Honda Ridgeline, but in 2021, Ram easily had the truck that best met my needs at the right price.
Are you having problems with your Ram 2500?
Parker Cormier 2025-07-13
Vehicle year: 2020
This is my ninth and last Dodge truck, a 2500 Hemi Power Wagon. Unfortunately, this particular truck has not met my expectations. Despite being less than three years old, it has been plagued with issues such as an unreliable electronic system, faulty 4WD engagement, and a malfunctioning cruise control. Additionally, there have been several recalls which have resulted in wasted time and inconvenience. However, I remain confident in the overall quality of Dodge trucks and will continue to recommend them to others.
Carter Reichel 2025-07-13
Vehicle year: 2020
I recently purchased a brand new 2020 Ram with the 6.7 diesel engine. The truck ran smoothly for the first 9,000 miles, but then I noticed a noise in the drivetrain when transitioning from drive to coast. I took the truck to the dealership, but unfortunately, they were unable to find anything wrong. As time went on, the noise became more persistent, and I returned to the dealership. This time, they agreed that there was a problem. They tried replacing the transfer case and re-flashing the computer, but neither of these solutions worked. Currently, the transmission is out of the truck, and it has been down for 40 days. Unfortunately, there is no estimated time for when it will be fixed. I reached out to Ram customer care, but unfortunately, they were not able to provide any immediate assistance. They have informed me that it may take 6-8 weeks before they can do anything about it. Despite this frustrating experience, I remain hopeful that the issue will be resolved soon. While I have had some issues with this particular vehicle, I have been a loyal Chrysler customer for some time. I am confident that this experience will not deter me from continuing to purchase their products in the future.
Coty Kertzmann 2025-07-11
Vehicle year: 2016
I have owned 9 Rams since the body style change in 2002, including a mix of 1500's and 2500's with both gas and diesel engines. Unfortunately, from day one, my current longbed diesel 2500 crew cab has had a shudder or shake at start under throttle until it shifts out of first gear. I took it to two different dealerships for repair, but the issue persists. The first dealer replaced the drive shaft, but it did not fix the issue. The second dealer, where I purchased the truck, admitted that it has a shudder, but they could not find a repair for it. They suggested that it may be due to the long double drive shaft and that it was nothing to worry about. However, with 7,000 miles on the truck, the shudder and shake continue to be obvious under acceleration. The dealer assured me that it is covered for 100K, but I am concerned as these trucks are supposed to be good for many more miles than that. I have spoken to a couple of guys who have experienced the same issue, and they said that Ram cannot fix it.
Marty Waters 2025-07-08
Vehicle year: 2021
I recently purchased a brand new 2020 Ram with the 6.7 diesel engine. The truck ran smoothly for the first 9,000 miles, but then I noticed a noise in the drivetrain when transitioning from drive to coast. I took the truck to the dealership, but unfortunately, they were unable to find anything wrong. As time went on, the noise became more persistent, and I returned to the dealership. This time, they agreed that there was a problem. They tried replacing the transfer case and re-flashing the computer, but neither of these solutions worked. Currently, the transmission is out of the truck, and it has been down for 40 days. Unfortunately, there is no estimated time for when it will be fixed. I reached out to Ram customer care, but unfortunately, they were not able to provide any immediate assistance. They have informed me that it may take 6-8 weeks before they can do anything about it. Despite this frustrating experience, I remain a loyal customer of Chrysler products, as 4 out of the 5 vehicles in my driveway are Chrysler products. However, I do hope that Ram can improve their customer service and product quality in the future.
Orville Hettinger 2025-07-08
Vehicle year: 2023
We have been experiencing some issues with the transmission of our 2022 RAM diesel truck, which has been at the dealership since November waiting for its 3rd transmission despite having only 11,000 miles on the engine. Unfortunately, we have not received any clear information on when the issue will be resolved. As first-time RAM truck owners, we are disappointed with the situation. We would advise against purchasing a RAM diesel truck at this time due to the transmission problems.