2020 Ram 2500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2020 Ram 2500 problems
Based on the complaints from owners of the 2020 Ram 2500, several common problems have been highlighted:
- Transmission Failure: Owners have reported issues with the transmission failing prematurely, even at relatively low mileage. This problem can be a significant concern as it affects the drivability and reliability of the vehicle. The transmission is a critical component that needs to function smoothly to ensure the proper operation of the vehicle.
- Recalls: The 2020 Ram 2500 has been subject to various recalls, including issues with the driver side mirror glass detaching, bed step failures, and software errors related to rearview camera displays. Recalls can be disruptive for owners, requiring them to visit dealerships for repairs and impacting the overall ownership experience.
- Fuel System Problems: Complaints have been made regarding fuel-related issues such as high-pressure fuel pump failures, fuel leaks, and problems filling up the tank. Fuel system problems can lead to performance issues, safety concerns, and potential breakdowns if not addressed promptly.
- Brake and Suspension Concerns: Owners have expressed dissatisfaction with the brakes, shocks, and suspension of the 2020 Ram 2500. Reports of lousy brakes, suspension issues, and vibrations at various speeds indicate potential safety and comfort issues that need attention.
- Interior Quality: Some owners have criticized the interior quality of the 2020 Ram 2500, mentioning issues like cheap materials, uncomfortable seats, and poor design choices such as clunky and heavy doors. Interior quality problems can affect the overall driving experience and satisfaction with the vehicle.
These common problems reported by owners of the 2020 Ram 2500 highlight areas of concern that potential buyers should be aware of before purchasing this vehicle. Regular maintenance, timely repairs for known issues, and awareness of potential problems can help mitigate some of these challenges associated with the Ram 2500.
Do Ram 2500 have transmission problems?
Reports of Dodge Ram 2500 Transmission Problems
Many owners have reported the significant transmission problems consisting of the following: Erratic shifting while driving. Lack of acceleration. Hard shifts between gears.
Is Ram 2500 reliable?
The 2500 may be a good truck for manual labor, but it can become expensive to own. Its average annual repairs and maintenance cost is around $1,070. However, proper care can help make your 2500 last a long time, having a life span that ranges from 250,000 to 300,000 miles or around 15 to over 20 years.
Which Ram 2500 engine is the best?
The Ram 2500 is available with two engine options - one gas and one turbo diesel. Overall, the gas HEMI engine provides the best gas horsepower among 250/2500 pickups - and more payload capacity than the Cummins - but the turbo diesel outperforms it with mountains of torque and more maximum towing capacity.
How long do Ram 2500 engines last?
On average, a Ram 2500 is expected to last between 230,000 to 250,000 miles, which is around 15 years of service. If you drive past a Ram dealership, you will probably notice that every truck is spotless and well-maintained. Despite popular belief, these trucks are not kept clean and well-maintained just for looks.
2020 Ram 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Fuel/propulsion system problems
- Diesel problems
- Fuel system problems
- Engine problems
- Power train problems
The graph below shows statistics for all 2020 Ram 2500 vehicle components and the number of complaints received.
Latest 25 complaints 2020 Ram 2500
The NHTSA has received 138 complaints about various vehicle components related to the 2020 Ram 2500. Below are the 25 most recent complaints reported for 2020 Ram 2500 vehicles.
2024-09-09
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2023-11-09
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2020 Ram 2500. The contact stated that while driving approximately 65 MPH, there was a knocking noise coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that engine grid heater had overheated, causing damages to the engine. The engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 300,000.
2024-08-28
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-01-13
- Fire: 1
- VIN: 3C6UR5FL6LG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2020 Ram 2500. The contact stated that after starting the engine, moments later the contact came back to discover fire coming from under the hood of the vehicle. The contact and co-workers used fire extinguishers to extinguish the flames. The vehicle was later towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 67,000.
2024-08-08
VISIBILITY,STRUCTURE,ENGINE PROBLEM
- Date Of Incident: 2020-01-01
- VIN: 3C6UR5PL1LG
- Components: VISIBILITY,STRUCTURE,ENGINE
- Summary: The contact owns a 2022 Ram 2500. The contact stated that the vehicle was not properly aligned, and the tires were worn. The dashboard leather had detached. While driving at an undisclosed speed, the windshield wipers became inoperable. Additionally, after it had rained, the contact noticed there was water moving around in the engine bay. There were no warning lights illuminated. The contact completed an alignment. The vehicle was taken to the local, who broke an unknown part on the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
2024-06-09
ENGINE PROBLEM
- Date Of Incident: 2022-12-29
- VIN: 3C6UR5FLXLG
- Components: ENGINE
- Summary: Dealer unable to get recall parts since the inception of the recall. Dealer says they only receive a couple of DIPSTICKS a month. Long waiting list. I called Chrysler to no avail. Ridiculous wait for a dipstick!
2024-05-03
STRUCTURE PROBLEM
- Date Of Incident: 2024-05-02
- VIN: 3C6UR5CJ2LG
- Components: STRUCTURE
- Summary: I was driving doing 55mph on the highway and the hood came lose and flopped back covering my windshield. Luckily there was nobody too close to me I and was able to avoid a collision.
2024-03-27
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2024-03-24
- Number Of Injuries: 1
- Crash: 1
- VIN: 3C6UR5CJ1LG
- Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
2024-01-15
SEAT BELTS,STRUCTURE PROBLEM
- Date Of Incident: 2023-06-01
- VIN: 3C6UR5HJ1LG
- Components: SEAT BELTS,STRUCTURE
- Summary: My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
2024-01-15
POWER TRAIN PROBLEM
- Date Of Incident: 2024-01-03
- VIN: 3C6MR5AJ9LG
- Components: POWER TRAIN
- Summary: While driving around 40mph the vehicle shifted from D to P by itself and the 4 way flashers turned on. I immediately turned the knob back to D and it corrected itself and went back to normal operation.
2023-12-28
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-28
- VIN: 3C6UR5JL2LG
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
2023-12-19
STEERING PROBLEM
- Date Of Incident: 2023-04-01
- VIN: 3C6UR5DJ5LG
- Components: STEERING
- Summary: The contact owns a 2020 Ram 2500. The contact stated that on two separate occasions, while driving at highway speeds, the power steering assist failed to operate as designed. There was no warning light illuminated. The vehicle was initially taken to a dealer where the power steering assist was repaired under warranty. Despite the repair, the contact stated that the failure occurred a second time without warning. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.
2023-12-12
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-11
- VIN: 3C6UR5HL4LG
- Components: UNKNOWN OR OTHER
- Summary: Reverse camera too bright cannot see side mirrors while driving at night. Cannot dim or turn off camera to see mirrors. even worse when towing trailer and or when raining.
2023-12-07
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-12-06
- VIN: 3C6UR5DL7LG
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
2023-10-31
WHEELS PROBLEM
- Date Of Incident: 2023-10-30
- VIN: 3C6UR5CJ1LG
- Components: WHEELS
- Summary: On the night of 30 Oct 2023, I was travelling through St George, Utah on my way back to Las Vegas. I was in the middle lane of traffic doing roughly 75 mph when my passenger side front tire lost all pressure and shredded apart which nearly caused me to slam into the side of a tractor/trailer. After looking over the tire/wheel to determine what caused the failure I noticed the side of the valve stem had blown out. This is the second valve stem where the side of the stem blew out. After researching online it appears this is a recurring problem although something I have never experienced in 30+ years of driving. I have not brought the wheel/valve stem to anyone to inspect the item since the failure is obvious (see pics). There were no warning lamps, messages or other symptoms.
2023-08-29
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2023-01-02
- VIN: 3C6UR5FL3LG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
2023-08-22
ENGINE PROBLEM
- Date Of Incident: 2023-08-01
- VIN: 3C6UR5DJXLG
- Components: ENGINE
- Summary: Cracked Exhaust manifold, cracked bolts, broken. 17k miles
2023-08-19
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-08-18
- VIN: 3C6UR5CLXLG
- Components: SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
- Summary: I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
2023-08-18
WHEELS PROBLEM
- Date Of Incident: 2023-08-11
- VIN: 3C6UR5CJ2LG
- Components: WHEELS
- Summary: The contact owns a 2020 Ram 1500. The contact stated his son became aware that the rear passenger’s side lug nut had fractured and separated from the wheel. The contact stated while rotating the tires, he noticed that the rear and front driver’s side lug nuts were also fractured. The contact replaced all the lug nuts. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
2023-08-10
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2023-08-07
- VIN: 3C6UR5JL8LG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2020 Ram 2500. The contact stated while driving 55 MPH and towing a 2,500-pound trailer loaded with a 9,000-pound vehicle in hot weather, the MIL warning light illuminated and the message "Service DEF System - See Dealer" was displayed intermittently. Several unknown dealers were notified of the failure and the contact was informed that the VIN was not included in Manufacturer Campaign Number: ZD4. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not under recall. The failure mileage was approximately 93,000.
2023-07-20
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-19
- VIN: 3C6UR5CL0LG
- Components: POWER TRAIN
- Summary: The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2023-07-15
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-07-06
- VIN: 3C6UR5CJ0LG
- Components: UNKNOWN OR OTHER
- Summary: Trailer brake controller issues. When you manually engage the trailer brakes it doesn’t produce enough voltage to the trailer to hold.dealer replace brake controller and module still the same issue. I unplugged the factory brake controller and installed a aftermarket brake controller and it will stop when manually engaged. I feel as if it’s a program issue. Any other vehicle I try on my travel trailer the brakes work. After reading ram truck forums it seems others man be having the same issue. I feel as it is some kind of software or the way the module is programmed only because if I bypass the factory controller with a aftermarket it works on on travel trailer
2023-07-10
POWER TRAIN PROBLEM
- Date Of Incident: 2009-08-09
- Fire: 1
- VIN: 3C6UR5FL1LG
- Components: POWER TRAIN
- Summary: The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood. The contact stated the driver had not noticed any warning lights. The contact stated that her employee stopped the vehicle and as soon as he had exited the vehicle had burst into flames, which started under the hood and then ignited the passenger cab in a matter of seconds. The vehicle and trailer were totally engulfed in flames prior to the fire department arriving. The contact stated that the fire department was called and extinguished the fire with water as well as the road surface and grassy areas on the shoulder which were also on fire. The contact stated that the fire marshal had written a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The contact had related the failure to NHTSA Campaign Number: 22V835000 (Power Train) for which she had received a notification and was unable to schedule a recall appointment due to lack of staffing at the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
2023-06-08
POWER TRAIN PROBLEM
- Date Of Incident: 2023-06-05
- VIN: 3C6UR5CL4LG
- Components: POWER TRAIN
- Summary: At around 16000 miles the transmission began to slip and catch aggressively. RMPs would raise up to around 3000 before it slams into the next gear. Dealership stated they ran a computerized test and found no issues.
2023-06-05
WHEELS,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-05-03
- VIN: 3C6UR5FL2LG
- Components: WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2023-05-24
STEERING PROBLEM
- Date Of Incident: 2023-05-22
- VIN: 3C6UR5FL7LG
- Components: STEERING
- Summary: On 5/22/23 I started my vehicle and started to back out of the parking spot, I then received a power steering malfunction service required warning on the dash and lost power steering functionality. The increased steering effort almost resulted in a collision with another vehicle. I took the vehicle in for service and it was diagnosed with a faulty electric assist system on the vehicle and this is being replaced. The vehicle had about 45,000 miles on it at the time of the incident. The first warning light came on when the power steering failed to operate. If this had failed while on the road the results could have been much worse. This is a dangerous defect from early failure of a safety component.
2023-05-04
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-04-30
- VIN: 3C6UR5CJ0L
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer confirmed the failure as a common issue. The manufacturer was not made aware of the failure. The failure mileage was 40,500.
2020 Ram 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the 2020 Ram 2500.
2022-12-08
- Manufacturer: Chrysler (FCA US, LLC)
- Components: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
2022-11-10
- Manufacturer: Chrysler (FCA US, LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
- Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
2022-03-10
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
2022-01-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
- Consequence: Reduced visibility increases the risk of a crash.
- Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
2021-11-12
- Manufacturer: Chrysler (FCA US, LLC)
- Components: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
2020-10-08
- Manufacturer: Chrysler (FCA US LLC)
- Components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Summary: Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
2020-04-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: STRUCTURE
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- Consequence: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
2020-04-02
- Manufacturer: Chrysler (FCA US LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2020-01-24
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
- Consequence: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Negative 2020 Ram 2500 car reviews
Positive 2020 Ram 2500 car reviews
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The Ram2500 4x4 crew cab bighorn 6.4 hemi doesn't ride like a 1500, but I got it for towing a 5th wheel. The flip up tow mirrors are great, and the heated rear window is awesome. However, I did notice that the turning radius is worse than my 1500 4x4.
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I'm glad to hear that you love it!
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I would do it again! While I usually prefer leasing cars, I knew I wanted to own a truck. After months of research and test drives, I chose the 2019 Tradesman with the Power Wagon package. Now, with 10,000 miles under my belt and continued research and comparison of current 2020 and 2021 models, I am confidently assured that I made the proper choice. Please keep in mind that my opinion is based solely on the Tradesman with the Power Wagon package.
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Hi there! I'm glad to hear that you have a great truck!
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The 2019 Ram 2500 6.4 Hemi in Patriot Blue is a great choice! It comes with four-wheel drive and an auto start system for a fifth wheel plate. The truck also includes a tonneau cover that came with it. The interior is very comfortable with great seats and the technology is pretty good. Additionally, it has a block heater to keep you warm in the winter!
Additional sources
More sources of information about 2020 Ram 2500 problems:
2019-2020 Ram 2500/3500 Buyer's Guide: Common Issues ...
https://www.youtube.com/watch?v=o0aIm_KK9r4
Feb 12, 2020 ... Today I go over my buyer's guide for a 2019-2020 ram 2500 and 3500! Second Channel: https://www.youtube.com/channel/UCkS7iqfGFa8R3h56OaJgdoQ ...
2020 Ram 2500 transmission failure : r/ram_trucks
https://www.reddit.com/r/ram_trucks/comments/17x6jdb/2020_ram_2500_transmission_failure/
Nov 17, 2023 ... 2020 Ram 2500 transmission failure · DEF Pump and DEF injectors (factory warranty) · Driver Side Window switch popping out (extended warranty, ...
RAM 2500 Cummins 6.7L Diesel Engine ** Heavy Mechanic Review ...
https://www.youtube.com/watch?v=1PAi-BEFs3Y
Jun 25, 2023 ... I reviewed a 2023 RAM 2500 Cummins 6.7 Diesel Engine as a heavy duty mechanic. I talk about potential engine issues and problems that these ...
Anybody With Complaints/Issues with the 2019+ Ram HDs ...
https://www.cumminsforum.com/threads/anybody-with-complaints-issues-with-the-2019-ram-hds.2538673/
Dec 26, 2020 ... I've owned a 2019 3500 Limited Cummins and now a 2020 Laramie Cummins and I've had so many little issues with these trucks.
RAM 2500 Cummins (6.7 Liter) Top 5 Issues | **Heavy Duty ...
https://www.youtube.com/watch?v=zc8MYE_NmdM
Jun 16, 2022 ... I review the RAM 2500 Cummins 6.7L Turbo Diesel Top 5 engine issues. The 6.7 Cummins is a strong engine but it does have it's issues and I ...
Other years of Ram 2500
Are you having problems with your 2020 Ram 2500?
Jimmie Renner 2025-01-05
I recently purchased a Ram truck and unfortunately encountered an issue with the bed not aligning with the cab. Despite the dealer's best efforts, the problem could not be resolved and Ram's response was that I would have to live with it. If you are in the market for a heavy-duty truck, I would recommend considering a GMC. Additionally, if you own a 2019 Ram 2500, it may be worth checking the alignment of your bed and cab. Thank you for your attention to this matter.
Anthony Lubowitz 2024-09-07
Hi there! I wanted to share some feedback on the new 2019 diesel engines that we've been building. Unfortunately, we've been experiencing some issues with them in our plant on a daily basis. I think there might be some room for improvement, especially since the blocks come from Mexico. Thanks for listening!