Mercedes-benz Sprinter 3500 2013 problems
The Mercedes-Benz Sprinter is a light commercial vehicle (van) built by Mercedes-Benz Group AG of Stuttgart, Germany as a large van, chassis cab, minibus, and pickup truck. In the past, the Sprinter had been sold under the Mercedes-Benz, Dodge, and Freightliner nameplates. In the U.S., it was built from complete knock down (CKD) kits by Freightliner. Re-badged and re-engined Sprinters were also sold by Volkswagen Commercial Vehicles as the Volkswagen LT and the Volkswagen Crafter. They are now primarily marketed by Mercedes-Benz.
In the Mercedes-Benz van lineup, the Sprinter is the largest model offered, followed by the mid-size Vito (aka Viano, V-Class, and EQV) and small Citan.
First generation (1995–2006, T1N)
Europe
The first generation Sprinter was launched in Europe in 1995 to replace the famous but outdated T1 Transporter van dating from 1977. Compared to the T1, the Sprinter had reduced the aerodynamic drag and moved the engine 290 mm (11 in) further forward to increase cabin space. It was the first Mercedes-Benz product to carry a name rather than an alphanumeric designation. It was released with four-wheel disc brakes equipped with an antilock braking system and was driven by the most powerful diesel engine in its class, with a power output of 90 kW (120 hp). The Sprinter was voted International Van of the Year for 1995.
The styling was updated in 2000 and 2002, accompanied by technical changes that included standard electronic stability control (2002).
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Common Mercedes-benz Sprinter 3500 2013 problems
The Mercedes-Benz Sprinter 3500, a popular choice for those needing a reliable and spacious van, has been known to have several common problems that affect its performance and reliability.
One of the most common issues reported by owners is a gearshift problem that makes it difficult to shift into and out of gears, particularly fifth and sixth gears. This problem is caused by gearshift cables that fall out of adjustment, making it difficult to swap gears. The good news is that adjusting the cables is a relatively straightforward task, and the full procedure is contained in the Haynes Sprinter manual.
Another issue that affects the Sprinter 3500 is an alternator that has an output that's too low. This problem can cause the lights to seem dim, wipers to move too slowly, and can eventually lead to the battery being drained, resulting in the vehicle grinding to a halt. The issue is usually caused by a faulty alternator voltage regulator, and the procedure to remove the alternator from its place is described fully in the Haynes Sprinter manual.
The Sprinter 3500's engines are also known to be noisy, with untoward rattling noises affecting them. A dodgy pulley is often the cause of this problem. Starting issues are also a common problem with the Sprinter 3500, and can be caused by a variety of factors, including faulty starter motor wiring, clogged oil filters, and incorrectly secured starter motor wiring.
The suspension system of the Sprinter 3500 is also prone to failure, particularly the front shock absorbers, which can leak due to the hard time the suspension gets from bouncing off speed bumps, up and down kerbs, and suchlike. This problem is particularly common in vans that get a hard time on the road, and can result in a loss of control and a decrease in the vehicle's overall safety.
The Sprinter 3500's brakes are also known to be problematic, with several owners reporting issues with the brake master cylinder and the parking brake adjuster. These problems can result in a decrease in the vehicle's stopping power, and can increase the risk of accidents.
The Sprinter 3500's electrical system is also prone to failure, with several owners reporting issues with the headlights, including condensation and poor lighting. These problems can result in a decrease in the vehicle's visibility, and can increase the risk of accidents.
The Sprinter 3500's fuel system is also known to be problematic, with several owners reporting issues with the fuel filter, fuel pressure sensor, and fuel injectors. These problems can result in a decrease in the vehicle's fuel efficiency, and can increase the risk of engine failure.
The Sprinter 3500's emission control system is also prone to failure, with several owners reporting issues with the catalytic converter and the emission control system. These problems can result in a decrease in the vehicle's overall performance, and can increase the risk of engine failure.
The Sprinter 3500's air conditioning system is also known to be problematic, with several owners reporting issues with the air conditioning receiver drier assembly. These problems can result in a decrease in the vehicle's overall comfort, and can increase the risk of engine failure.
In conclusion, the Mercedes-Benz Sprinter 3500 is a reliable and spacious van, but it is not without its problems. From gearshift issues to electrical problems, the Sprinter 3500 has several common problems that can affect its performance and reliability. However, with regular maintenance and repairs, these problems can be minimized, and the Sprinter 3500 can continue to provide reliable and comfortable transportation for years to come.
Mercedes-benz Sprinter 3500 2013 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercedes-benz Sprinter 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Air bags problems
- Vehicle speed control problems
- Electronic stability control (esc) problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all Mercedes-benz Sprinter 3500 2013 vehicle components and the number of complaints received.
Latest 25 complaints Mercedes-benz Sprinter 3500 2013
The NHTSA has received 45 complaints about various vehicle components related to the Mercedes-benz Sprinter 3500 2013. Below are the 25 most recent complaints reported for Mercedes-benz Sprinter 3500 2013 vehicles.
STEERING PROBLEM
- Date Of Incident: 2023-09-16
- VIN: WD3PF0CC7D5
- Components: STEERING
- Summary: The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that when she opened the hood, she discovered that the vehicle was leaking power steering fluid. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-01-27
- VIN: WD3PF3CC3D5
- Components: UNKNOWN OR OTHER
- Summary: My Sprinter van was purchased used, and I was alerted of a recall on my vehicle where I took it in for service. However, the issues were not addressed and caused further damage to my vehicle. When I addressed those issues, I contacted the manufacturer, who refused to reimburse me for the repairs. The vehicle, despite it still being "fixed", continues to have ongoing issues related to the recall.
ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2021-07-21
- VIN: WDAPF4CC8D9
- Components: ELECTRONIC STABILITY CONTROL (ESC)
- Summary: The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving, the vehicle failed to exceed 20 MPH. The contact stated that the vehicle had lost motive power. The vehicle was taken to an independent mechanic where the wheel speed sensor was replaced. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 34,200.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-05-01
- VIN: WDAPF4CC9D5
- Components: VEHICLE SPEED CONTROL
- Summary: The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 MPH and attempting to activate the cruise control, the vehicle failed to remain in cruise control mode. The contact stated that the ABS, traction control, and check engine warning lights were illuminated. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under a related recall. The failure mileage was approximately 41,000.
ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2020-09-03
- VIN: WDAPF4CC2D9
- Components: ELECTRONIC STABILITY CONTROL (ESC)
- Summary: The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving 65 mph, the ABS warning light and two other unknown warning lights illuminated. The contact stated he continued to drive the vehicle. The contact stated the vehicle was not taken to be diagnosed nor repaired however, the contact replaced the driver’s side rear wheel speed sensor himself. The contact received a recall notification for NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 12,200. VIN tool confirms parts not available.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-07-14
- VIN: Wd3pf4cdxd5
- Components: VEHICLE SPEED CONTROL
- Summary: Speed sensor failures caused ESP & ABD disabled. Both front and rear sensors had problems frequently! The mechanics at different dealership told me that the sensor has design deficiencies and it happens all the time.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-06-22
- VIN: wdapf4cc8d9
- Components: VEHICLE SPEED CONTROL
- Summary: The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact received a repair for the rear wheel speed sensors and now they were unable to exceed 50 mph while driving. The contact stated that the vehicle was possibly in Limp Mode. The contact contacted the dealer who performed the repair however, the contact was unable to take the vehicle in for an appointment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.
ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2021-05-12
- VIN: WDAPF4CC7D5
- Components: ELECTRONIC STABILITY CONTROL (ESC)
- Summary: TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V042000 (ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2020-03-22
- VIN: WDAPF4CC5D9
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
- Summary: ON MARCH 22, 2020, THE VEHICLE ENTERED THE 'LIMP HOME MODE' WHILE TRAVELING ON AN INTERSTATE HIGHWAY, WHERE THE SPEED LIMIT WAS 70 MPH. PRIOR TO THE FAILURE, WARNING LIGHTS WERE PRESENT ON THE DASHBOARD FOR ABS, ESP, AND ASR, WITH CRUISE CONTROL DISABLED. THESE INDICATOR LIGHTS WOULD CLEAR OCCASIONALLY AFTER THE VEHICLE WAS NOT IN USE FOR A PERIOD OF TIME, AND THEN REAPPEAR AGAIN AFTER DRIVING FOR ABOUT AN HOUR OR TWO. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE TWO FAILED SPEED SENSORS WERE REPLACED TO CORRECT THE PROBLEM. A YEAR LATER, THE WARNING LIGHTS ARE BACK, WITH THE LOSS OF CRUISE CONTROL. IT HAS NOT ENTERED INTO THE 'LIMP HOME MODE' AS OF NOW. I HAVE READ NEWS ARTICLES THAT WERE INITIALLY PUBLISHED ABOUT 6 MONTHS AGO, THAT SAID THAT THIS IS A KNOWN PROBLEM THAT IS BEING INVESTIGATED BY NHTSA. WHAT IS THE STATUS AND IS MERCEDES DOING ANYTHING TO ADDRESS THIS ISSUE? TO HAVE THE VEHICLE SUDDENLY ENTER INTO 'LIMP HOME MODE' ON THE INTERSTATE WHERE SPEED LIMITS ARE 70 MPH IS A SAFETY CONCERN.
SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2016-06-09
- VIN: WDAPF4CA6D9
- Components: SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL
- Summary: 2013 MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARDS TO ABS SYSTEM FAILURE. *LD THE CONSUMER STATED THE WHEEL SENSORS FAILED MULTIPLE TIMES, WHILE DRIVING. THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FAILED SENSORS. *JS
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2020-09-30
- VIN: WDAPF4CC1D9
- Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: 1 REAR WHEEL SPEED SENSORS FAILED 2 YEARS AGO 2 REAR WHEEL SPEED SENSORS FAILED TWO WEEKS AGO.0
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-10-14
- VIN: WDAPF4CCXD9
- Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
- Summary: I HAVE HAD TWO FAILURES OF A REAR SPEED SENSOR WHICH HAVE CAUSED A LOSS OF ANTI LOCK BRAKING, TRACTION CONTROL, AND CRUISE CONTROL. THE MOST RECENT FAILURE ON OCT 14, 2020 ALSO RESULTED IN SOME ERRATIC TRANSMISSION SHIFTING. ALL OF THESE THINGS IMPACT THE SAFETY OF THE VEHICLE. IN BOTH FAILURES THE VEHICLE WAS TRAVELING AT HIGHWAY SPEEDS.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-06-10
- VIN: WDAPF4CC5D9
- Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
- Summary: WHEEL SENSORS FAILURE CAUSES LOSS OF ABS BRAKING , CRUISE CONTROL AND TRACTION CONTROL. WHEN THIS OCCURS CAUSES THE VEHICLE TO GO INTO LIMP MODE AND RAPID REDUCTION OF SPEED. ALL OF THE ABOVE CAUSES A HAZARDOUS SITUATION ON THE FREEWAY. WE HAVE HAD 2 FAIL AND MANY OF OUR FRIENDS HAVE EXPERIENCED CTHE SAME.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-05-05
- VIN: WD3PF4CD1D5
- Components: UNKNOWN OR OTHER
- Summary: THE AWNING ATTACHED TO THE VAN AND MANUFACTURED BY FIAMMA DOES NOT EXTEND OR RETRACT CORRECTLY AND BREAKS DOWN EVERY SINGLE TIME WE HAVE HAD IT FIXED. THE MOTOR HAS TO BE REPLACED EACH TIME WHICH IS MONEY OUT OF OUR POCKET.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2020-07-24
- VIN: WDAPF4CC6D9
- Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: I HAVE HAD TO CHANGE THE SPEED SENSOR ON THE RIGHT BACK WHEELS 3 TIMES. THIS AFFECTS ELECTRICAL STABILITY CONTROL OF VEHICLE AND ABS SYSTEM. IT IS UNUSUAL AND EXPENSIVE TO BE DOING THIS. LAST TIME WAS APRIL 2019. I HAVE TO TAKE IT IN TO THE MERCEDES AGAIN TO CHANGE IT.
SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2017-01-01
- VIN: WDAPF4CCXD9
- Components: SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE PASSENGER'S SIDE REAR WHEEL SPEED SENSOR CEASED TO OPERATE WITH THE ABS WARNING LIGHT, ELECTRONIC STABILITY PROGRAM (ESP) WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT INITIALLY TOOK THE MOTORHOME TO (MERCEDES-BENZ OF TYLER (3274 PROFESSIONAL DR, TYLER, TX 75701) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE PASSENGER'S SIDE REAR WHEEL SPEED SENSOR. THE SPEED SENSOR WAS REPLACED. THE CONTACT STATED THAT RECENTLY, THE DRIVER'S SIDE REAR WHEEL SPEED SENSOR EXPERIENCED A SIMILAR FAILURE WITH SIMILAR WARNING LIGHTS ILLUMINATED. THE MOTORHOME WAS THEN TAKEN TO MERCEDES-BENZ OF SHREVEPORT (1330 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE DRIVER'S SIDE REAR WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE WHEEL SPEED SENSOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-03-19
- VIN: WD3PF4CD5D5
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 3500. THE CONTACT STATED WHILE DRIVING 65 MPH AND DEPRESSING THE BRAKE PEDAL, THERE WAS ABNORMAL CRUNCHING NOISE DETECTED. THE ABS WARNING LIGHT WAS ILLUMINATED AND THE CRUISE CONTROL WAS INOPERABLE. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ FORT WORTH (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS DIAGNOSED THAT THE RPM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.*BF*JB
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2020-03-04
- VIN: WDAPF4CC4D9
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LOSS MOTIVE POWER WITH SEVERAL WARNING LIGHTS ILLUMINATED INCLUDING; THE ABS, TRACTION CONTROL, AND THE CHECK ENGINE WARNING LIGHTS. THE CONTACT WAS ABLE TO DRIVE IN LIMP MODE TO MERCEDES-BENZ OF LYNNWOOD LOCATED AT (17800 HWY 99, LYNNWOOD, WA 98037) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SPEED SENSOR. THE CONTACT STATED THAT THE SPEED SENSOR WAS REPLACED ON THREE TIMES. THE CONTACT SPOKE WITH THE MANUFACTURER AND RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,800.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2019-01-07
- VIN: WDAPF4CA7D9
- Components: ENGINE AND ENGINE COOLING
- Summary: 2013 MERCEDES BENZ SPRINTER. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS TO VEHICLE. *LD *JS
AIR BAGS PROBLEM
- Date Of Incident: 2016-02-11
- VIN: WDAPF4CC9D9
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT HE WAS UNABLE TO CONTACT AN AUTHORIZED DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT WITHIN A REASONABLE AMOUNT OF TIME REGARDING NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE INTERIM RECALL NOTICE BEGAN ON APRIL 11, 2016 AND INDICATED THAT THE PART WAS NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT TO THE VEHICLE OWNER. IN ADDITION, THE MANUFACTURER INDICATED THAT THE CLOSEST DEALER WAS LESS THAN THREE HOURS AWAY. THE CONTACT INFORMED THE MANUFACTURER SEVERAL TIMES THAT THIS WAS NOT A REASONABLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED IT IS MANUFACTURES FAULT DUE TO FAULTY AIRBAGS/RECALL. *JB
AIR BAGS PROBLEM
- Date Of Incident: 2018-05-15
- VIN: WDAPF4CCXD9
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. ONCE THE VEHICLE WAS TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2018-07-13
- VIN: WDAPF4CC0D9
- Components: ELECTRONIC STABILITY CONTROL (ESC)
- Summary: WHEEL SPEED SENSOR FAILURE. 5 SENSORS REPLACED ON 4 DIFFERENT OCCASIONS. I CANNOT FIND THE FIRST INVOICE FOR THE HENDERSON NEVADA WHEEL SPEED SENSOR REPAIR BUT HERE ARE THE OTHER THREE... 7/25/2016 SPOKANE WASHINGTON- @25232 MILES, REPLACE BOTH FRONT WHEEL SPEED SENSORS, 2/6/2018 RENO NEVADA- @29593 MILES, REPLACE RIGHT REAR WHEEL SPEED SENSOR, 7/13/2018 SPOKANE WASHINGTON- @ 31575 MILES LEFT REAR WHEEL SPEED SENSOR. AS FAR AS I'M CONSERNED, THE VEHICLE CANNOT BE RELIED UPON FOR TRAVEL. LOOK AT THE MILE BETWEEN REPAIRS. A TIME ORIENTED WARRANTY DOES NOT APPLY TO A MILAGE BASED PART ON A VEHICLE. THE FAILURES OCCURED WHILE DRIVING ON PAVED HIGHWAYS. MERCEDES BENZ DENIED MY LEMON LAW CLAIM.
AIR BAGS PROBLEM
- Date Of Incident: 2018-01-12
- VIN: WDAPF4CC7D5
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500 (M3DB170E). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS). THE CONTACT CALLED VIN DEVERS AUTOHAUS OF SYLVANIA AT 419-885-5111 (LOCATED AT 5570 MONROE STREET, DRIVEWAY 1, SYLVANIA, OH 43560) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES PROBLEM
- Date Of Incident: 2018-09-14
- VIN: WDAPF4CC6D9
- Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
- Summary: REAR WHEEL SPEED SENSOR FAILURE. I HAVE HAD TO REPLACE A REAR WHEEL SPEED SENSOR IN EACH OF THE LAST 3 YEARS. WHEN THE SENSOR FAILS THE ABS SYSTEM STOPS OPERATING. CRUISE CONTROL IS DISABLED AND TRACTION CONTROL IS DISABLED. VEHICLE IS STILL DRIVABLE, BUT SAFETY SYSTEMS ARE LOST UNTIL REPAIRED. BASED ON WEB SEARCHES THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE AND MODEL YEAR. I HAVE NOT HAD A DANGEROUS INCIDENT WHEN THE SENSOR GAVE OUT THOUGH I HAVE HAD TO DEAL WITH SOME UNCOMMANDED BRAKING.
AIR BAGS PROBLEM
- Date Of Incident: 2016-10-18
- VIN: WDAPF4CC9D9
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESTMINSTER (10391 WESTMINSTER BLVD, WESTMINSTER, CO 80020, (303) 410-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Mercedes-benz Sprinter 3500 2013 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the Mercedes-benz Sprinter 3500 2013.
- Manufacturer: Daimler Vans USA, LLC
- Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
- Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
- Manufacturer: Daimler Vans USA, LLC
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Manufacturer: Daimler Vans USA, LLC
- Components: AIR BAGS
- Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
- Manufacturer: Daimler Vans USA, LLC
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
- Manufacturer: Cummings Mobility Conversion & Supply
- Components: EQUIPMENT ADAPTIVE/MOBILITY
- Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
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