2015 Mercedes-benz Sprinter 3500 problems

General information about Mercedes-benz-Sprinter 3500
Overview of popular issues
Recalls list

The Mercedes-Benz Sprinter is a light commercial vehicle (van) built by Mercedes-Benz Group AG of Stuttgart, Germany as a large van, chassis cab, minibus, and pickup truck. In the past, the Sprinter had been sold under the Mercedes-Benz, Dodge, and Freightliner nameplates. In the U.S., it was built from complete knock down (CKD) kits by Freightliner. Re-badged and re-engined Sprinters were also sold by Volkswagen Commercial Vehicles as the Volkswagen LT and the Volkswagen Crafter. They are now primarily marketed by Mercedes-Benz.

In the Mercedes-Benz van lineup, the Sprinter is the largest model offered, followed by the mid-size Vito (aka Viano, V-Class, and EQV) and small Citan.

First generation (1995–2006, T1N)

Europe

The first generation Sprinter was launched in Europe in 1995 to replace the famous but outdated T1 Transporter van dating from 1977. Compared to the T1, the Sprinter had reduced the aerodynamic drag and moved the engine 290 mm (11 in) further forward to increase cabin space. It was the first Mercedes-Benz product to carry a name rather than an alphanumeric designation. It was released with four-wheel disc brakes equipped with an antilock braking system and was driven by the most powerful diesel engine in its class, with a power output of 90 kW (120 hp). The Sprinter was voted International Van of the Year for 1995.

The styling was updated in 2000 and 2002, accompanied by technical changes that included standard electronic stability control (2002).

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Common 2015 Mercedes-benz Sprinter 3500 problems

The 2015 Mercedes-Benz Sprinter 3500 is known for several common problems that have been reported by owners. While there is no specific conclusion drawn in the search results, these issues are worth noting for potential buyers or current owners who may be experiencing similar problems.

Battery Issues: The 2015 Mercedes-Benz Sprinter 3500 may experience battery problems, which can affect the vehicle's ability to start, light up the road, play the radio, or charge a phone. Low or dead batteries can be caused by various factors, including extreme temperatures, leaving lights on, or a faulty charging system.

Fuel Delivery System: Several owners have reported issues with the fuel delivery system, including difficulty getting fuel from the gas tank to the engine and a "failed attempt" to consistently deliver fuel. These problems can result in costly repairs and significant downtime for the vehicle.

Recalls: The 2015 Mercedes-Benz Sprinter 3500 has had 15 known recalls, with the most common being the passenger airbag inflator rupturing during deployment, which can result in metal fragments being sprayed inside the vehicle.

Engine Light Issues: Engine light issues are a common problem for the 2015 Mercedes-Benz Sprinter 3500, with many owners reporting intermittent problems with cruise control, such as the system not holding speed or shutting off unexpectedly.

Oil Leaks: Approximately 1,300 model-year 2015 Mercedes-Benz Sprinter 2500 and 3500 vans were affected by an oil leak from around the chain tensioner gasket area, which could drip onto a hot engine surface and increase the risk of a fire.

While these issues are common, they may not affect every 2015 Mercedes-Benz Sprinter 3500. Regular maintenance, inspections, and addressing problems promptly can help minimize the impact of these issues on the vehicle's performance and longevity.

2015 Mercedes-benz Sprinter 3500 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2015 Mercedes-benz Sprinter 3500.

You can leave your car complaint via the special form below.

2015 Mercedes-benz Sprinter 3500 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 12 recalls for different components of the 2015 Mercedes-benz Sprinter 3500.

2021-02-03

Manufacturer: Daimler Vans USA, LLC
Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

2020-10-28

Manufacturer: Daimler Vans USA, LLC
Components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

2019-03-26

Manufacturer: Vantage Mobility International, LLC
Components: SEATS
Summary: Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

2019-01-08

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

2019-01-08

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

2017-12-08

Manufacturer: Midwest Automotive Designs, LLC
Components: EQUIPMENT
Summary: Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

2017-02-10

Manufacturer: Daimler Vans USA, LLC
Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence: A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

2017-02-10

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

2017-02-10

Manufacturer: Daimler Vans USA, LLC
Components: FUEL SYSTEM, DIESEL
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence: Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
Remedy: DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

2016-05-24

Manufacturer: Daimler Vans USA, LLC
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence: If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

2016-04-29

Manufacturer: Daimler Vans USA, LLC
Components: STRUCTURE:BODY
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence: If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Remedy: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

2016-02-18

Manufacturer: Daimler Vans USA, LLC
Components: EQUIPMENT:OTHER:LABELS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Consequence: The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.