2014 Mercedes-benz Sprinter 3500 problems

General information about Mercedes-benz-Sprinter 3500
Overview of popular issues
Recalls list

The Mercedes-Benz Sprinter is a light commercial vehicle (van) built by Mercedes-Benz Group AG of Stuttgart, Germany as a large van, chassis cab, minibus, and pickup truck. In the past, the Sprinter had been sold under the Mercedes-Benz, Dodge, and Freightliner nameplates. In the U.S., it was built from complete knock down (CKD) kits by Freightliner. Re-badged and re-engined Sprinters were also sold by Volkswagen Commercial Vehicles as the Volkswagen LT and the Volkswagen Crafter. They are now primarily marketed by Mercedes-Benz.

In the Mercedes-Benz van lineup, the Sprinter is the largest model offered, followed by the mid-size Vito (aka Viano, V-Class, and EQV) and small Citan.

First generation (1995–2006, T1N)

Europe

The first generation Sprinter was launched in Europe in 1995 to replace the famous but outdated T1 Transporter van dating from 1977. Compared to the T1, the Sprinter had reduced the aerodynamic drag and moved the engine 290 mm (11 in) further forward to increase cabin space. It was the first Mercedes-Benz product to carry a name rather than an alphanumeric designation. It was released with four-wheel disc brakes equipped with an antilock braking system and was driven by the most powerful diesel engine in its class, with a power output of 90 kW (120 hp). The Sprinter was voted International Van of the Year for 1995.

The styling was updated in 2000 and 2002, accompanied by technical changes that included standard electronic stability control (2002).

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Common 2014 Mercedes-benz Sprinter 3500 problems

The Mercedes-Benz Sprinter 3500, a popular choice among fleet operators and businesses, is known for its reliability and robustness. However, like any vehicle, it can experience common problems that can affect its performance and longevity. Here are some of the most common issues reported by Sprinter 3500 owners:

Faulty Alternator: A faulty alternator can cause dim lights, slow wipers, and eventually lead to the vehicle grinding to a halt. The issue is usually caused by a faulty alternator voltage regulator, which can be replaced or repaired.

Leaking Front Shock Absorbers: The suspension system of the Sprinter 3500 gets a hard time due to constant movement and bumps from roads and kerbs. This can cause the front shock absorbers to leak, affecting the vehicle's handling and ride quality.

Engine Rattling Noise: An untoward rattling noise can affect the Sprinter's engines, often caused by a faulty pulley. This issue can be resolved by replacing the pulley or repairing the engine.

Starting Issues: Starting problems can be caused by various factors, including low fuel levels, faulty batteries, or issues with the engine. A thorough inspection and diagnosis are necessary to identify and resolve the issue.

Broken Flex Pipe: A broken flex pipe can cause a significant mess, including melting surrounding wires. This issue can be caused by wear and tear or damage from road debris .
Rumble Strip Noise: A rumble strip noise can be distracting and is often caused by being low on fluids. This issue can be resolved by checking and topping up the vehicle's fluid levels .
Oil Cooler Leak: An oil cooler leak can cause long-term damage to the vehicle if left unnoticed. Regular inspections and maintenance can help identify and prevent this issue .
DEF Fluid Heater Failure: The DEF fluid heater is prone to failing, causing the engine warning light to turn on. This issue can be resolved by replacing the heater element with a brand-new OEM.

Turbo Resonator Air Leak: The original Sprinter Van Turbo Resonators are known to be problematic, causing air leaks that can affect the vehicle's performance. This issue can be resolved by replacing the resonator with a brand-new OEM.

Regular maintenance and inspections can help identify and prevent these common issues, ensuring the Sprinter 3500's longevity and reliability. It is essential to address any issues promptly to avoid more significant problems and costly repairs in the future.

2014 Mercedes-benz Sprinter 3500 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2014 Mercedes-benz Sprinter 3500.

You can leave your car complaint via the special form below.

2014 Mercedes-benz Sprinter 3500 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2014 Mercedes-benz Sprinter 3500.

2021-02-03

Manufacturer: Daimler Vans USA, LLC
Components: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

2019-01-08

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

2017-12-08

Manufacturer: Midwest Automotive Designs, LLC
Components: EQUIPMENT
Summary: Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

2017-02-10

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

2016-02-10

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

2014-12-01

Manufacturer: Mercedes-Benz USA, LLC - DBA Sprinter
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Summary: Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

2014-11-05

Manufacturer: Cummings Mobility Conversion & Supply
Components: EQUIPMENT ADAPTIVE/MOBILITY
Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.