2011 Mazda Cx-9 problems
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda in Japan since 2006 through two generations With three-row seating, it was Mazda's largest passenger vehicle until the arrival of the CX-90.
Despite being built in Japan at Mazda's Ujina #1 plant in Hiroshima Prefecture, the CX-9 was never offered in the Japanese domestic market. The shorter and narrower Mazda CX-8 was offered in Japan instead.
First generation (TB; 2006)
The first generation CX-9 was originally fitted with a 3.5 L Ford V6 engine, but, in 2008, the engine was changed to a 3.7 L unit producing 204 kW (274 hp) and 366 N⋅m (270 lb⋅ft) of torque. The updated engine was introduced in June 2007 and it was now built by Mazda themselves. This engine was coupled with a six speed automatic transmission. The first generation is based on the Ford CD3 platform that is shared with many Ford and Mazda models; the Ford Edge is its close mechanical sibling. It was launched at the 2006 New York International Auto Show.
Standard safety equipment included blind spot monitoring, backup camera, electronic stability control, traction control, roll stability control, front side impact airbags, and three row side curtain airbags.
Social links
Common 2011 Mazda Cx-9 problems
The 2011 Mazda CX-9 has been known to have several common problems based on complaints from owners.
- Water Damage to Body Control Module: Another common issue with the 2011 Mazda CX-9 is water damage to the body control module. This can occur when water enters the vehicle through a damaged or missing weatherstrip, or when the vehicle is driven through deep water. Water damage to the body control module can cause a variety of electrical issues, including problems with the power windows, power locks, and other electrical systems in the vehicle.
- Chirp or Squeak Noted From the Front of the Vehicle: Some drivers have reported hearing a chirping or squeaking noise coming from the front of the vehicle. This noise is often caused by a problem with the front-end suspension or steering system. It can be caused by a variety of factors, including worn or damaged suspension components, loose or worn steering components, or issues with the power steering system.
- Faulty Ignition Coils: Some owners of the 2011 Mazda CX-9 have reported issues with faulty ignition coils. This can cause a variety of problems, including misfires, rough idling, and reduced engine performance. The likelihood of ignition coil failures can be reduced by changing the spark plugs at the recommended intervals .
- Rear Heatshield Separation: Some drivers have reported hearing a screeching sound coming from the back of the vehicle. This noise is often caused by a problem with the rear heatshield, which can separate and rub against the rear propeller shaft. This issue can be resolved by replacing or re-securing the heatshield .
- Transmission Fluid Leaks: Some owners of the 2011 Mazda CX-9 have reported transmission fluid leaks. This can be caused by a variety of factors, including worn or damaged seals, a damaged transmission pan, or issues with the transmission fluid lines. Transmission fluid leaks can lead to a variety of problems, including reduced transmission performance, increased wear and tear on transmission components, and even transmission failure in severe cases .
- Front Suspension Supports: Some drivers have reported issues with the front suspension supports on the 2011 Mazda CX-9. These supports can wear out over time, leading to a creaking or knocking noise when driving. The weak link of the front suspension is the supports, which can wear out after 20,000 to 50,000 kilometers. This can lead to a variety of problems, including reduced steering performance, increased wear and tear on other suspension components, and even steering rack failure in severe cases .
- Steering Wheel Coating and Scratches: Some owners of the 2011 Mazda CX-9 have reported issues with the steering wheel coating and scratches on the silver decorative overlays. Over time, the steering wheel coating can wear away, and numerous scratches can appear on the silver decorative overlays. This can be caused by a variety of factors, including normal wear and tear, exposure to sunlight, and harsh cleaning products .
- Play in the Back of the Driver's Seat: Some drivers have reported experiencing play in the back of the driver's seat. This can be caused by a variety of factors, including normal wear and tear, loose mounting bolts, or issues with the seat frame. This can lead to a variety of problems, including reduced comfort and support, and even safety issues in severe cases .
- Tailgate Electric Drive Failure: Some owners of the 2011 Mazda CX-9 have reported issues with the tailgate electric drive failing. This can be caused by a variety of factors, including water intrusion, corrosion, or issues with the electric motor or control board. This can lead to a variety of problems, including reduced convenience and functionality, and even safety issues in severe cases .
In summary, the 2011 Mazda CX-9 has several common problems based on complaints from owners. These include issues with the transmission, body control module, ignition coils, rear heatshield, front suspension supports, steering wheel coating, play in the driver's seat, and tailgate electric drive. It is important for owners of this vehicle to be aware of these common problems and to address them promptly to ensure safe and reliable operation.
What are the major problems with the Mazda CX-9?
3 Common Mazda CX-9 Problems
- Which Mazda Vehicles Have Recalled Takata Airbags? Parts supplier, Takata, manufactured defective, shrapnel-hurling airbag inflators that need to be recalled. ...
- Valve Stem Corrosion and TPMS Warnings. ...
- CX-9 Brake Booster Failure.
Is the 2011 CX-9 a good car?
Like many large crossovers, the 2011 Mazda CX-9 provides a comfortable ride for long road trips. Surprisingly, the CX-9 also performs admirably around corners. From behind the steering wheel, it drives like a smaller, more agile vehicle, especially in its precise, communicative steering.
How many miles will a 2011 Mazda CX-9 last?
On average, a Mazda CX-9 will last around 250,000 miles, providing an extended lifespan for the owner and decent value for investors. For many, the machine will last nearly two decades with proper care. If you put time and effort into the system, it will offer more hours on the road.
Are there any recalls on a 2011 Mazda CX-9?
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment.
2011 Mazda Cx-9 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mazda Cx-9 problems, we found that the most common problems with these 2023 model year vehicles are:
- Service brakes problems
- Power train problems
- Air bags problems
- Engine problems
- Suspension problems
The graph below shows statistics for all 2011 Mazda Cx-9 vehicle components and the number of complaints received.
Latest 25 complaints 2011 Mazda Cx-9
The NHTSA has received 165 complaints about various vehicle components related to the 2011 Mazda Cx-9. Below are the 25 most recent complaints reported for 2011 Mazda Cx-9 vehicles.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-10-20
- VIN: JM3TB3DA0B0
- Components: SERVICE BRAKES
- Summary: Brake booster failure. The power assisted braking has stopped working. There are no leaking vacuum hoses and the check valve is working. The brake pedal travels to the floorboard.
ENGINE PROBLEM
- Date Of Incident: 2023-04-21
- VIN: JM3TB3CV0B0
- Components: ENGINE
- Summary: Driving kids to school a few months ago. Car started to smell like burning rubber. I thought it was the garbage truck ahead of us. As we turned the corner 2 blocks later, the car dead stopped and we all went flying forward. It jerked so hard, we are lucky our necks didn't snap. I put the car in park and turned it off. I waited a few minutes as I was too worked up, and started the car again. We got about 50ft before a very loud noise began, almost as if something was dragging underneath. I stopped, and had it towed home. I then had it towed to mechanic. They said bad TRANSFER CASE & DRIVE SHAFT. - TRANS PAN GASKET. I am a single mom with no money to afford to have it fixed in fear of it going bad again. They quoted me 3,500 here in PA.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-02-03
- VIN: JM3TB3CA8B0
- Components: SERVICE BRAKES
- Summary: The contact owns a 2011 Mazda CX-9. The contact stated while driving 20 MPH, there was an abnormal sound coming from the brakes. The contact stated that the brake pedal was firm and difficult to depress while attempting to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 67,000.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-09-01
- VIN: JM3TB3DA8B0
- Components: SERVICE BRAKES
- Summary: Braking trouble recent in weeks in 2011 Mazda CX-9 vehicle. Had mechanic (Euro Motorsports in Chagrin Falls OH) check it out. Turned out to be a faulty Brake Booster. Mechanic test drove car; braking failed and he almost rear-ended another vehicle. He found on line a Mazda service notice dating from April 4, 2014 called SSP93. Mazda issued an extended warranty of 7 years or 90,000 miles, whichever came first, to have defective part replaced by an improved part. But we were never informed by Mazda of Bedford, where we bought the vehicle. Currently, our vehicle has about 83,000 miles. Never knew there was a problem until recent trouble with the braking. There are thousands of CX-5, Cx-7, and Cx-9 vehicles in operation in U.S. right now; probably many owners have no idea there is a brake defect in their vehicles that could cause a serious accident, potentially fatal. Mazda should have done a recall in 2014, not an extended warranty. Although Brake Boosters are supposedly good for at least 150,000 miles of driving, our brake failure at around 83,000 miles proves otherwise. NHTSA should order Mazda to recall all vehicles with the defective brake part and replace them at Mazda's expense, probably hundreds of dollars each time. We do not want to have our brake booster replaced by our regular Euro Motosports mechanics because a recall must typically be repaired by the dealer. We already filed a complaint with State of Ohio Attorney General's office, but their people say the complaint must first go through BBB. No urgency on their part at all, even when informed potentially fatal flaw in the brakes. To avoid dangerous accidents, NHTSA should act more swiftly. Thanks.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-08-20
- VIN: JM3TB2CV3B0
- Components: ELECTRICAL SYSTEM
- Summary: The front door windows no longer work. Most recently, the drivers side back door will NOT open. The lock is completely jammed - will not open or shut, which is a safety hazard for my child. The plastic parts in this car are failing and putting my family at risk.
ENGINE PROBLEM
- Date Of Incident: 2021-07-14
- VIN: JM3TB3DA4B0
- Components: ENGINE
- Summary: Defective water pump located inside the engine that when failure occurs can cause coolant to leak into engine causing complete engine failure. This is a major safety hazard due to the fact that these cars with defective water pumps can break down with very little warning in the middle of a freeway! I have contacted Mazda who refuses to do anything due to it being outside warranty but will not acknowledge the safety concern sudden engine failure can cause on a perfectly maintained car. In California there is currently a lawsuit against Mazda for this issue and hundreds of other Ford and Mazda owners who have been caught in very dangerous situations due to this water pump failure issue. The situation we were involved in could have gone very differently and that was my family in the vehicle that Mazda seems to care about a couple thousand dollars more then the value of life... is just ridiculous! Please do the research yourself so no one has to loose their life over this.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2021-09-05
- VIN: jm3tb3cv7b0
- Components: POWER TRAIN,ENGINE
- Summary: When getting off highway engine began to knock. Engine stalled and would not restart. Upon inspection the water pump was found to have failed and leaked engine coolant into oil. This caused engine to have a complete failure. No check engine light illuminated but when car was scanned multiple codes were found. The car was also found to have a bad Transfer Case.
ENGINE PROBLEM
- Date Of Incident: 2021-07-24
- VIN: jm3tb3ca6b0
- Components: ENGINE
- Summary: The contact owns a 2011 Mazda CX-9. The contact stated while driving 60 mph, upon approaching oncoming traffic, the vehicle unexpectedly shut-off. The contact was able to restart the vehicle and pulled the vehicle off to the shoulder. The contact stated that upon restarting the vehicle, the check engine warning light illuminated. Due to the failure and the warning light, the contact had the vehicle towed to an independent mechanic. Upon inspection of the vehicle, the mechanic informed her that coolant had leaked into the oil cylinder and they referred her to a dealer for assistance. The contact then had the vehicle towed to the dealer where they diagnosed the vehicle with a defective water pump as well as engine failure. The manufacturer was also notified of the failure and stated that the failure was caused due to poor maintenance. No further assistance was provided. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 144,000.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-04-01
- VIN: JM3TB2DV1B0
- Components: SERVICE BRAKES
- Summary: SIRT: I PURCHASED MY 2011 MAZDA CX 9 FROM MY CLOSE FRIEND [XXX] ON DEC.05 OF 2014! [XXX] HAD NOT BEEN ISSUED A SPECIAL SERVICES PROGRAM ABOUT THE BRAKE BOOSTER! WELL I NEVER RECEIVED THIS INFO EITHER? IN FACT I HAD TWO RECALL THAT WERE TAKEN CARE OF BY THE LOCAL MAZDA DEALER HERE IN THOUSAND OAKS CALIF. THIS KNOWN BRAKE BOOSTER DETONATION HAS BEEN KNOWN BY MAZDA.IOT IS A VERY DANGEROUS CONDITION AND IS NOT TO SAFE TO DRIVE THE CAR AT ALL- I WILL NOT DRIVE THE CAR AND SEETHE ORIGINAL MATTER SHOULD HAVE BEEN LET IT BE KNOWN TO MYSELF AND FEEL THE MATTER SHOULD BE ADDRESSED ASAP BY MAZDA -THANK YOU [XXX] ADDING BACKING -VERY HARD BRAKE - WHEN DRIVING IT HAD TO REALLY STAND HARD ON THE BRAKE TO STOP CAR B! ALL INDICATIONS POINT TO A BRAKE BOOSTER FAILURE ! TO SUMMARIZE IO WAS NEVER NOTIFIED BY MAZDA ABOUT THE SPECIAL SERVICE PROGRAM FOR THE REPAIR OF THIS EXTREMELY UNSAFE BRAKE PROBLEM! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERING,ENGINE PROBLEM
- Date Of Incident: 2020-01-04
- VIN: JM3TB2BA0B0
- Components: STEERING,ENGINE
- Summary: WATER PUMP LEAKING IN ENGINE MIXING WITH OIL
AIR BAGS PROBLEM
- Date Of Incident: 2021-02-15
- VIN: JM3TB2CA4B0
- Components: AIR BAGS
- Summary: I PURCHASED A VEHICLE FROM A BUY HERE PAY HERE AND LATER REALIZED AFTER TWO WEEKS OF HAVING THE CAR THAT HAS A RECALL FOR THE AIRBAG ON THE PASSENGER SIDE...BUT THE CAR WAS SOLD AS IS FROM AUTO SALES IN BUFORD GA
POWER TRAIN PROBLEM
- Date Of Incident: 2020-02-10
- VIN: JM3TB3DV8B0
- Components: POWER TRAIN
- Summary: WHILE DRIVING THE CAR ON A COUNTY ROAD, WITH THE SPEED UNDER 40 MPH, AND FOLLOWING THE BEND IN THE ROAD TO LEAD TO GETTING ON THE HIGHWAY, THE CAR JERKED FORWARD AS IF I HIT SOMETHING. AS I CONTINUED TO DRIVE, THE CAR WAS MAKING LOUD CLINKING SOUNDS AND WAS JERKING IN MOTION. NO WARNING LIGHTS WENT ON. WHILE ATTEMPTING TO CONTINUE TO DRIVE, CLANGING NOISES COULD BE HEARD AND THE CAR CONTINUED TO JERK FORWARD. THE CAR WAS UNABLE TO BE DRIVEN. AFTER HAVING IT TOWED TO MY MECHANIC, IT WAS DETERMINE THE PROBLEM WAS THE TRANSFER CASE. THE SPLINES BETWEEN THE TRANSMISSION AND TRANSFER CASE HAD BEEN EATEN AWAY BY RUST. THE SEAL HAD NOT KEPT WATER OUT AS IT WAS DESIGNED TO DO. A NEW TRANSFER CASE WAS ORDERED AS WELL AS A NEW TRANSMISSION. THE REPLACEMENT TRANSFER CASE HAD SHOWN SIGNS OF THE SAME ISSUES WITH THE SPLINES. ANOTHER (2ND ONE) TRANSFER CASE HAD TO BE ORDERED. I HAD PURCHASED THIS CAR IN FEBRUARY 2019 USED. THE CAR HAD A CLEAN TITLE, NO ACCIDENTS AND WAS SERVICED REGULARLY. WITHIN 1 YEAR, I HAD TO PAY OUT $5,000.00 TO REPLACE TRANSFER CASE AND TRANSMISSION. I LOST THE USE OF MY CAR FOR OVER 3 WEEKS (DUE TO THE PROBLEMS WITH GETTING A TRANSFER CASE THAT WAS GOOD). WHEN YOU GOOGLE THIS ISSUE, MANY PEOPLE HAVE HAD SIMILAR ISSUES.
ENGINE PROBLEM
- Date Of Incident: 2020-10-29
- VIN: JM3TB3CV0B0
- Components: ENGINE
- Summary: WHILE DRIVING STRAIGHT ON A HIGHWAY THE WATER PUMP BEARING FAILED CAUSING COOLANT TO LEAK AND MIX WITH THE ENGINE OIL. THE CAR IMMEDIATELY STARTED TO MAKE A RATTLE NOISE AND SMOKE OR STEAM CAME FROM UNDER THE HOOD. THE UNDERSIDE OF THE CAR WAS COVERED WITH COOLANT AND WHAT APPEARED TO BE OIL. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED TO A MECHANIC. ONCE AT THE MECHANIC THE TOOK THE ENGINE OUT TO GET TO THE WATER PUMP, ONCE EVERYTHING WAS PUT BACK TOGETHER IT WAS FOUND THAT THE FAILURE ALSO CAUSED DAMAGE TO THE VVT ACTUATER AND ALTERNATOR. THE ENGINE IS COMPLETELY SHOT.
POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-08-28
- VIN: JM3TB3CV8B0
- Components: POWER TRAIN,SERVICE BRAKES
- Summary: THE BRAKE PEDAL SEEMS HARD TOO STOP THE CAR WHEN IN MOTION ON PUBLIC STREETS, VEHICLE CONTINUES TOO ROLL UPON PUMPING BRAKES, HAVE TOO CONTINUOUSLY PUMP THE BRAKE HARD TOO STOP THE VEHICLE, HAD THE FRONT BRAKES REPLACED RECENTLY, AND BRAKE PEDAL IS STILL NOT FUNCTIONING CORRECTLY, POSSIBLY THE BRAKE BOOSTER.
AIR BAGS PROBLEM
- Date Of Incident: 2020-05-20
- VIN: JM3TB2CV0B0
- Components: AIR BAGS
- Summary: I CAME OUTSIDE TO MY CAR ONE MORNING AND STARTED THE VEHICLE.. I NOTICED THE AIRBAG LIGHT WAS BLINKING, AND IT NEVER WAS BEFORE.. SO I SHUT THE VEHICLE OFF TO VISUALLY INSPECT IT.. WHAT I FOUND WAS THE PASSENGER CURTAIN AIRBAG HAD MALFUNCTIONED.. IT DIDN'T DEPLOY FULLY, BUT IT PUCKERED MY HEADLINER SO NOW IT'S JUST HANGING ON THE PASSENGER SIDE.. I INFORMED MAZDA OF THIS AND I WAS TOLD IT'S ONLY A RECALL ON PASSENGER AIRBAG SENSOR, BUT NO RECALLS FOR CURTAIN AIRBAGS.. WHAT CAN I DO
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-05-28
- VIN: JM3TB2CA5B0
- Components: SERVICE BRAKES
- Summary: I WENT FROM HAVING BRAKES TO HAVING TO PUSH THE BRAKE TO THE FLOOR, WHICH STILL DID NOT STOP THE CAR, ALL IN THE SAME DAY. I WAS LUCKY NOT TO WRECK BUT COULD NOT STOP FOR STOP SIGNS OR STOP LIGHTS ALL WHILE MY 22 MONTH OLD WAS IN THE VEHICLE. SOMETHING IN THE BRAKE SYSTEM MESSED UP, AND IT STILL HAD A FULL THING OF BRAKE FLUID. I BELIEVE THAT IT IS THE BRAKE BOOSTER CAUSING THIS PROBLEM. *TR
POWER TRAIN PROBLEM
- Date Of Incident: 2020-06-06
- VIN: JM3TB3CA9B0
- Components: POWER TRAIN
- Summary: SUDDENLY STARTS TO ACCELERATE WHILE AT A STOP LIGHT, STOP SIGN OR I AM LETTING A PERSON OUT AND STILL IN DRIVE AND MY FOOT IS ON THE BREAK. IT HAS DONE IT 4 TIME SINCE I GOT HER BOUGHT 02/03/2020 THE LAST WAS 06/06/2020. I HAVE TO PRESS DOWN ON THE BREAK VERY HARD TO KEEP IT FROM GOING FORWARD LASTS ONLY A SECOND OR TWO. *TR
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-12-29
- VIN: JM3TB2DA7B0
- Components: SERVICE BRAKES
- Summary: BRAKES WHEN APPLIED WOULD SOMETIMES GO TO THE FLOOR BEFORE STOPPING. THE BRAKE BOOSTER HAS GONE BAD AND VERY DANGEROUS ALMOST CAUSING AN ACCIDENT. BRAKE PEDAL SOFT AND SOMETIMES WILL NOT STOP.
AIR BAGS PROBLEM
- Date Of Incident: 2020-02-15
- VIN: JM3TB3CV0B0
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, BOTH FRONT AND REAR SIDE DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED INADVERTENTLY. DURING THE INCIDENT NO COLLISION HAD OCCURRED AND VEHICLE WAS NOT DRIVEN OVER A BUMP. THE DRIVER SUSTAINED NECK AND LEFT SHOULDER INJURIES AND SUFFERED HEADACHES SINCE THE INCIDENT. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BROWN MAZDA OF CHANTILLY (4155 AUTO PARK SERVICE CHANTILLY, VA). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-01-03
- VIN: JM3TB2DV8B0
- Components: SERVICE BRAKES
- Summary: BRAKES REALLY HARD TO PRESS. WIFE THOUGHT CAR WASN'T GOING TO STOP AND SHE WAS GOING TO REAR END CAR IN FRONT OF HER. SOMETIMES BRAKE PEDAL WOULD FEEL SPONGY. OVER LAST MONTH THERE WAS AN INTERMITTENT STRANGE NOISE SOMETIMES WHEN CAR WAS STARTED. MAZDA DEALERSHIP IDENTIFIED THE PROBLEM TO BE A DEFECTIVE BRAKE BOOSTER. I FOUND THAT NHTSA OPENED INVESTIGATION ON CX-9 BRAKE ISSUES PREVIOUSLY AND MAZDA IDENTIFIED PROBLEM TO BE BRAKE BOOSTER. MAZDA EXTENDED THE WARRANTY TO 7 YEARS OR 90,000 MILES AND NHTSA CLOSED INVESTIGATION. OUR BRAKE BOOSTER FAILED AT 9 YEARS WITH 79,388 MILES ON THE CAR. FROM WHAT I HAVE READ THE LIFE EXPECTANCY OF A BRAKE BOOSTER IS THE LIFE OF THE CAR. MAZDA NEVER INFORMED US ABOUT THIS POSSIBLE PROBLEM. OUR FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DUE TO THIS DEFECT. WHY DID THE NHTSA ACCEPT AN EXTENDED WARRANTY AS A SOLUTION?
AIR BAGS,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-12-30
- Crash: 1
- Components: AIR BAGS,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2011 MAZDA CX9. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 13 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS HARDER THAN USUAL TO DEPRESS. AS A RESULT, THE DRIVER REAR ENDED THE VEHICLE IN FRONT CAUSING A FIVE VEHICLE COLLISION AT A TRAFFIC LIGHT. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WERE PRESENT AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE THE INSURANCE COMPANY WAS SCHEDULED TO HAVE AN INSPECTOR INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE14005 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2019-10-25
- VIN: JM3TB3DA9B0
- Components: POWER TRAIN
- Summary: THE TRANSFER CASE IN OUR 2011 MAZDA CX-9 FAILED AT 130,000 MILES. I UNDERSTAND THAT MAZDA KNOW ABOUT A DEFECT AS TO THE PROXIMITY OF THE TRANSFER CASE TO THE EXHAUST. THE HEATED TRANSFER CASE LUBRICANT BECOME SLUDGE-LIKE AND CAUSES THE CASE TO FAIL ALSO AFFECTING THE TRANSMISSION SPLINES. THE HEATED LUBRICANT ESCAPED AND DRIPS ON THE EXHAUST AND FILLS THE VEHICLE WITH A TOXIC SMELLING GAS AND APPARENTLY CAN LIGHT ON FIRE. THE TRANSFER CASE FAILED WHILE DRIVING MAKING GETTING OUT OF TRAFFIC DIFFICULT. MAZDA ISSUED A BULLETIN IN 2014 EXTENDING THE WARRANTY TO 7 YEARS OR 90,000 MILES BUT DIDN'T INFORM ANY OF THE CUSTOMERS OF THIS PROBLEM. THERE IS NO SERVICE SCHEDULE FOR THE TRANSFER CASE AS RECOMMENDED BY MAZDA. OR ANY WAY I UNDERSTAND TO CHANGE THE LUBRICANT IN THE TRANSFER CASE. WITHOUT INFORMING US OF THE ISSUE OR HAVING RECOMMENDED ANY PREVENTATIVE MAINTENANCE MAZA CAUSED A VERY DANGEROUS SITUATION FOR MY FAMILY. I HAVE CONTACTED MAZDA USA AND THEY HAVE BEEN UNHELPFUL.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-10-10
- VIN: JM3TB2DV8B0
- Components: SERVICE BRAKES
- Summary: BRAKE BOOSTER IS LEAKING. TAKES LONGER TO STOP. CALLED MAZDA AND REPORTED ISSUE.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-09-29
- VIN: JM3TB3BV1B0
- Components: SERVICE BRAKES
- Summary: BRAKE PEDAL IS VERY HARD AND VEHICLE IS NOT STOPPING WELL ALMOST CAUSING AN ACCIDENT
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-09-29
- VIN: JM3TB2CA0B0
- Components: SERVICE BRAKES
- Summary: OUR VEHICLE HAS LOST BRAKING POWER AND IS UNSAFE TO DRIVE ANY DISTANCE NOW. IT IS VERY DIFFICULT TO GET THE VEHICLE TO STOP AND KEEP IT STOPPED ONCE IT HAS STOPPED MOVING WITHOUT PUTTING IT IN PARK. I HAVE BEEN ADVISED THIS IS IN RELATION TO MAZDA SSP 93. MAZDA HAS ADVISED THAT IS IT MY RESPONSIBILITY TO HAVE THIS VEHICLE TOWED TO THE NEAREST DEALERSHIP, PAY FOR REPAIR LABOR, AND PAY FOR A RENTAL CAR WHILE REPAIRS ARE BEING MADE. I AM IN COMPLETE DISBELIEF THAT A KNOWN MANUFACTURER'S DEFECT RELATED TO BRAKING AND GENERAL SAFETY OF EVERYONE ON THE ROAD WAS NOT IMMEDIATELY ISSUED AS A RECALL. WE WERE PROVIDED ZERO NOTICE THAT THERE WAS EVEN POTENTIAL FOR BRAKE FAILURE.
2011 Mazda Cx-9 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2011 Mazda Cx-9.
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
- Manufacturer: Mazda North American Operations
- Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Summary: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
- Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
Negative 2011 Mazda Cx-9 car reviews
Positive 2011 Mazda Cx-9 car reviews
-
A few items could be improved: 1. The power rear lift gate can only be opened using the remote or the switch inside the car, rather than by squeezing the handle. 2. The memory seats do not include side mirrors. 3. It is not possible to enter a single contact in the Bluetooth phone book. 4. There are no audible sensors with the backup camera. 5. The GPS does not display freeway speed limits. It would be great if these features were included in a car marketed as a 'Grand Touring' model.
-
Mazda makes an amazing family SUV that I would definitely buy again. I'm actually trading this one in for a new one with AWD so I can tow my boat. :)
-
I come from a family of car enthusiasts, with my father being an ASE certified mechanic and my husband working as a tow truck driver. As a result, I have a good understanding of cars and did a lot of research before purchasing my 2011 Mazda CX-9. Despite having specific criteria, I was able to find the perfect car for me. However, after driving it for a month, I have noticed a few things that I am not particularly fond of. Firstly, I find the shifting between gears to be quite noticeable, which can be a bit frustrating. Secondly, the gas mileage is not as good as I had hoped, with the car averaging 17.7 mpg despite my careful driving. Thirdly, the cargo space is smaller than my previous car, which can be a bit of a challenge when carrying a lot of shopping bags or transporting six passengers. Fourthly, the black leather seats can be uncomfortably hot in the southern heat. Finally, the A/C takes a while to cool down the car. Despite these issues, there are many positives to the car, including its ability to accelerate quickly, the third row seat, and its sleek design both inside and out.And I really like the updates that my '03 Envoy didn't have, such as an AUX port and an in-console 12v port (I guess it's no longer called a
-
Just picked up my CX-9 GT. This car is awesome! I know it's new, so I'll return after a while and update everyone. I paid well below TMV price! You can trust TMV!
-
We purchased our CX-9 in 2015 with 60k miles on the odometer. Since then, we have driven it for nearly 100k more miles. Although it was a salvage title due to flood damage when it had less than 10 miles on it, we decided to take a chance on it since the previous owner had it for so long after the flood. They replaced the alternator and wheel bearings and checked the wiring. We have used this vehicle to pull a 10' enclosed trailer, travel all over the country, and for lots of around-town use. It has been a reliable and solid vehicle for us. We have owned it for almost a decade now and have only had to replace the transfer case for the AWD, which was a pricey fix at around $2,000. We also had a window motor go out, but we were able to fix it ourselves for only $70 thanks to rockauto.com and a helpful YouTube video. Most of the work we have done has been regular maintenance such as oil changes, brakes, air and cabin filters, brake fluid purge (once), transmission fluid drain and fill, and light bulbs. The car is not high-tech, but the Bluetooth phone connection is clear and the radio sounds decent. It runs great and has excellent ride quality. We are very happy with our first Mazda and look forward to owning more in the future!
Additional sources
More sources of information about 2011 Mazda Cx-9 problems:
Issues that came up on 2011 Mazda CX-9 inspection : r/mazda
Aug 6, 2022 ... Issues that came up on 2011 Mazda CX-9 inspection · Left front strut was worn - tire has cupped wear (these tires were just purchased earlier ...
2011 Mazda CX-9 Problems and Complaints - 3 Issues
Problem with your 2011 Mazda CX-9? Our list of 3 known complaints reported by owners can help you fix your 2011 Mazda CX-9.
Here Are The Mazda CX-9 Years To Avoid - CoPilot
5 days ago ... A: The 2008, 2010, 2011, and 2012 Mazda CX-9 models have been known to experience severe defects related to the brakes, engine, transmission, ...
Q&A: Common 2011 Mazda CX-9 Coolant Leaks & Engine Problems
Apr 15, 2021 ... Not sure. All the coolant has definitely leaked out of the car. That's what caused issue originally. Diagnostic code P1285 and P10016 were ...
2011 MAZDA CX-9 Problems | Kelley Blue Book
How reliable is the 2011 MAZDA CX-9? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Other years of Mazda Cx-9
Are you having problems with your 2011 Mazda Cx-9?
Bernhard Leuschke 2024-11-05
We have had our CX-9 GT AWD for six months now and while it comes with a lot of extras for the price, we have had some mixed experiences. Unfortunately, we have encountered some issues such as poor mileage, wind and road noise, and some new squeaks and rattles after six months. Additionally, the navigation system has not met our expectations. However, we do appreciate the Bose sound system, and the interior leather looks great and appears to be holding up well. Overall, we have had some ups and downs with our CX-9 GT AWD, but we remain hopeful that it will continue to improve over time.
Edison Robel 2024-10-10
I strongly advise against purchasing the CR9 due to the two recalls it has already had. The dealership's response to the first recall was unsatisfactory, and the second recall was only notified through a letter. Despite spending $700 to fix the brake problem that arose three years later, I only received a partial refund of $380 after submitting the work order and proof of payment. Mazda's declining quality and lack of support for their products have left me with no desire to own one again.
Ignatius Larson 2024-06-29
It is evident that Mazda CX9 has a recurring issue with the transfer case, as many other owners have reported similar problems. Despite our car having only 17k miles on it, my wife experienced a clunking noise while reversing and a grinding noise at low speeds during a road trip with our two daughters. After having it towed to a dealership, they discovered that mice had nested near the bell housing. Although the dealership attempted to fix the issue, the mechanic called to inform us that the transfer case had cracked while trying to back it up. It is disappointing that Mazda has not yet issued a recall for this issue. However, we are confident that the dealership will fix the problem and we will have our car back in 2-3 weeks.