2015 Mazda Cx-9 problems
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda in Japan since 2006 through two generations With three-row seating, it was Mazda's largest passenger vehicle until the arrival of the CX-90.
Despite being built in Japan at Mazda's Ujina #1 plant in Hiroshima Prefecture, the CX-9 was never offered in the Japanese domestic market. The shorter and narrower Mazda CX-8 was offered in Japan instead.
First generation (TB; 2006)
The first generation CX-9 was originally fitted with a 3.5 L Ford V6 engine, but, in 2008, the engine was changed to a 3.7 L unit producing 204 kW (274 hp) and 366 N⋅m (270 lb⋅ft) of torque. The updated engine was introduced in June 2007 and it was now built by Mazda themselves. This engine was coupled with a six speed automatic transmission. The first generation is based on the Ford CD3 platform that is shared with many Ford and Mazda models; the Ford Edge is its close mechanical sibling. It was launched at the 2006 New York International Auto Show.
Standard safety equipment included blind spot monitoring, backup camera, electronic stability control, traction control, roll stability control, front side impact airbags, and three row side curtain airbags.
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Common 2015 Mazda Cx-9 problems
The 2015 Mazda CX-9 has been reported to have several common problems by its owners. The most frequent issues are related to the engine, cooling system, and brakes.
- Engine Problems: The engine is the most problematic category for the 2015 Mazda CX-9. The worst problem reported is the water pump blowing, which can lead to the destruction of the engine.
- Cooling System Problems: The cooling system is the second most problematic category for the 2015 Mazda CX-9. The most reported problem is the water pump leaking, which has been reported 3 times to the NHTSA, with an average cost to fix of $1,200 and an average mileage of 87,000 mi.
- Brakes Problems: The brakes are the third most problematic category for the 2015 Mazda CX-9. The most reported problem is the brake power boost unit failure, which has been reported 2 times to the NHTSA, with an average cost to fix of $4,800 and an average mileage of 90,000 mi.
In addition to these problems, other issues have been reported to the NHTSA, including body/paint problems, electrical problems, fuel system problems, suspension problems, transmission problems, windows/windshield problems, miscellaneous problems, seat belts/air bags problems, drivetrain problems, lights problems, and steering problems. It is important to note that while these problems have been reported by some owners of the 2015 Mazda CX-9, not all vehicles of this model will experience these issues. However, potential buyers should be aware of these common problems and consider them when making their purchasing decision.
Do Mazda CX-9 have issues?
Mazda CX-9 Reliability Problems. CX-9 owners have made 226 complaints over 14 model years. Using our PainRank™ system we've ranked it 14th in overall reliability out of 19 Mazda models , with real brakes and engine concerns.
How many miles will a 2015 Mazda CX-9 last?
250,000 miles
Reputation For Reliability
Does Mazda's strong reliability reputation also translate to longevity? How long does a Mazda vehicle last? The longevity of any Mazda vehicle depends on good maintenance practices, but in general, the most reliable Mazda vehicles can achieve up to 250,000 miles and last over ten years.
What are the best years for a Mazda CX-9?
Best MAZDA CX-9 Model Years to Buy Pre-Owned
- 2007 - 2009 – First generation.
- 2010 - 2012 – First generation (first facelift)
- 2013 - 2015 – First generation (second facelift)
- 2016 - 2023 – Second generation.
Are Mazda CX-9 expensive to fix?
The average total annual cost for repairs and maintenance on a Mazda CX-9 is $539, compared to an average of $784 for fullsize SUVs and $652 for all vehicle models.
2015 Mazda Cx-9 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mazda Cx-9 problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Unknown or other problems
- Power train problems
- Service brakes problems
- Exterior lighting problems
The graph below shows statistics for all 2015 Mazda Cx-9 vehicle components and the number of complaints received.
Latest 25 complaints 2015 Mazda Cx-9
The NHTSA has received 34 complaints about various vehicle components related to the 2015 Mazda Cx-9. Below are the 25 most recent complaints reported for 2015 Mazda Cx-9 vehicles.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-08
- VIN: JM3TB3CV7F0
- Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check engine light (CEL) indicator showing up in the gauge cluster. This issue originally started in October of 2023. I was on the highway doing at least 55 miles per hour (mph). Before the light actually came on, I had already felt the vehicle shaking, and also noticed the acceleration was sluggish. In the blink of an eye, the CEL came on and started flashing. After that point, the CEL stayed on. I was able to get to my destination safely. We took the vehicle to a shop, and told the mechanics the issue, but they could not re-create what happened. We stopped driving the vehicle as much after this first encounter. A couple of months later, the issue still persisted, and we took it to another shop. They changed the spark plugs, and the vehicle had been driving CEL-free for several months. Recently, we were going to take the vehicle out for a drive, and noticed the vehicle shaking (before the CEL officially came on) again. The CEL flashed and came on. As of this moment, the CEL pops up and stays on when starting the vehicle. I put in a code reader, and the code that came up was “PO304 Cylinder 4 Misfire Detected.” We are figuring out what our next plan(s) is/are with the vehicle. I looked at some forums for the 2007-2015 Mazda CX-9 Generation, and I noticed that someone mentioned that there was an issue with the injector pigtail wire (one of the fuel injectors). They also mentioned spark plugs and coil plugs. But they still had an issue and it seemed to be not resolved. I'm wondering if this issue could have a direct or indirect connection with the Takata Airbag recall that was issued on August 13th, 2024 with a "Do Not Drive" alert.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-30
- VIN: JM3TB2CAXF0
- Components: UNKNOWN OR OTHER
- Summary: 2015 transmission problem Mazda dealership unable to affect because transmissions are no longer made for my model
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-01-30
- VIN: JM3TB2DA4F0
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2015 Mazda CX9. The contact stated that while driving at approximately 55 MPH, the vehicle shut off. The contact stated that the engine was overheating. The contact restarted the vehicle, and the vehicle stalled again. The vehicle continued to coast into a parking lot. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, timing chain, cam phaser, timing chain tensioner, and an engine replacement were needed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 124,000.
ENGINE PROBLEM
- Date Of Incident: 2023-09-01
- VIN: JM3TB3DA6F0
- Components: ENGINE
- Summary: The issue is with the design of the Water Pump on this vehicle. From my understanding, this is a common issue with the 2015 Mazda CX-9. What happens is once the water pump starts to fail due to the design, the vehicle starts to stall randomly which poses a safety issue to my family when driving. The vehicle was inspected by a dealership in the area and was ultimately fixed. I was informed that the water pump has been redesigned by the manufacturer to prevent this issue from happening again.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2023-04-14
- VIN: JM3TB2CA7F0
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: My check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notice antifreeze low. Fill up antifreeze and change oil. 2 wks later antifreeze back down low. Check engine still on. Got it diagnosed with auto scanner and says camshaft sensor. Went to autoshop, mechanic says it's not cramshaft sensor but water tank leak in engine which was picked up by camshaft sensor. I have yet to find out what else is wrong or if my engine needs to be replaced. For sure the water tank needs replacement. I read from others of their car over heating or completely stopped working. I fear this because I have 3 kids and on weekends I drive on the highway for about an hour to get to my destination. This is something dangerous because I don't want to get rear ended or hurt if my car suddenly gives out during heavy traffic.
ENGINE PROBLEM
- Date Of Incident: 2023-02-14
- VIN: JM3TB2BA7F0
- Components: ENGINE
- Summary: Engine failed suddenly while driving on a busy street. No lights were on, no warnings. Slight hum earlier that day, that was almost indistinguishable from the radio or other road noise. Steering and brakes not responsive. Had it towed to dealer who found that the water pump had failed which allowed coolant to leak into the oil. Dealer mechanic stated that the water pump is not visible to any mechanic without removing the entire engine, therefore would not have been able to see defects or problems ahead of event. Also said the fix would run a minimum of $3400 if a new water pump could even fix the problem. Found that there is a class action lawsuit against Mazda already for the CX9 for my model year because they know of the problem yet refuse to recall. I am one of many this has happened to. It is very unsafe for a car to suddenly seize while driving. Especially with no warnings and with the car having only 97000 miles on it. Had my new teenage driver been behind the wheel or had it happened a few minutes earlier while I was on the interstate, the outcome could have been very different.
ENGINE PROBLEM
- Date Of Incident: 2023-01-15
- VIN: JM3TB2DA2F0
- Components: ENGINE
- Summary: Water pump failed and leaked coolant into oil. Known issue by Mazda but they have failed to warn consumers. Repairs roughly 4000 dollars. Luckily I caught before engine failed due to lubricant dilution from coolant. Potentially a very dangerous flaw.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-08-12
- VIN: JM3TB2BA8F0
- Components: EXTERIOR LIGHTING
- Summary: The wiring harness on the headlight for my Mazda CX-9 has and continues to melt, causing the bulb to be useless. The only issue that will seem to correct this issue is installing new headlights. According to my research this is a problem that is common to Mazda CX-9 vehicles.
ENGINE PROBLEM
- Date Of Incident: 2022-03-16
- VIN: jm3tb3cv9f0
- Components: ENGINE
- Summary: 2015 Mazda CX-9 with 93k miles: while driving in traffic, check engine light suddenly came on, the car began to shudder as I heard a loud knocking noises coming from under the hood, and then a sudden loss of power while trying to navigate through a busy intersection while trying to make a left turn left myself in danger of almost being struck from the vehicle behind me and an oncoming vehicle from the opposite direction due to me stalling out in the middle of an intersection. The water pump (unbeknownst to myself and apparently many others) is located inside of the engine and behind the timing belt components failed without showing any prior signs of failure due to the water pump being hidden inside of the engine. The coolant had been leaking into the oil pan and mixed with the oil but because the water pump was purposely hidden inside the engine NO leaks of coolant (which would have been the early warning tell-tale sign of a problem) were visible. This faulty design caused a catastrophic failure of my engine which has been verified by a Mazda dealership and the engine had to be replaced at my cost. Although there were no injuries or deaths in my case, it does not nullify a faulty design and component of a vehicle putting peoples safety at risk when it is a well known industry fact that Mazda knowingly continued to manufacture this faulty design and use it in their vehicles.
ENGINE PROBLEM
- Date Of Incident: 2022-03-07
- VIN: JM3TB3CV6F0
- Components: ENGINE
- Summary: I am attaching documents to report 11461223 submitted April 18,2022
ENGINE PROBLEM
- Date Of Incident: 2022-03-07
- VIN: JM3TB3CV6F0
- Components: ENGINE
- Summary: On December 14, 2015, I bought, a Mazda CX-9, at Sentry West Mazda located at 940 Boston Turnpike, Shrewsbury MA 01545. Unfortunately, the car's engine contains a defect in design, manufacturing, materials and/or workmanship that causes the water pump to suddenly and prematurely fail well-before the end of the useful life of the engine, which leads to catastrophic engine failure or a costly replacement due to the water pump’s inaccessible placement in the engine. On March 7, 2022 while driving the car to the dealer to take care of a Check Engine Warning Light, the car started to shake, all the dashboard lights turned on and the car stopped. My car was immediately towed to the dealer, and hours later I was told that my car needed a new engine. I felt paralyzed with awed when I heard that my 2015 Mazda CX-9, which was just 6 years old with no more than 90,000 miles, needed a new engine. I have been taking this vehicle to the Mazda dealer for all its repairs and maintenance needs, so I can be confident that my family were safe in this car. Unfortunately, this has not been the case. In addition, please note that there is a pending litigation against Mazda for this kind of Engine. Please see more information in this link. https://www.ktmc.com/mazda-water-pump-engine-failure I strongly believe that a car like this is a threaten to the life of anyone driving in and to the people around it. Therefore, I am asking to this organization to take immediately action on this case. Thanks in advance for your attention to this matter, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINE PROBLEM
- Date Of Incident: 2021-10-11
- VIN: JM3TB2CA6F0
- Components: ENGINE
- Summary: The contact owns a 2015 Mazda CX-9. The contact stated while driving 40 MPH, the temperature gauge began to accelerate rapidly. The contact stated no warning light was illuminated. The contact was able to park on the side of the road for approximately 3 hours, until the engine cooled down. The contact stated she added water and continued driving to her destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 110,435.
POWER TRAIN,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-07-18
- VIN: JM3TB3DV1F0
- Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
- Summary: I was driving into the highway and my vehicle just shut off. I was in the car with my children and I was scared that we were going to be rear ended. I had my mechanic look at the car and he advised me that the water pump leaked and the coolant leaked into the oil. I’m having another mechanic provide me with an estimate of how much the repair is going to cost. After the car shut off and I tried to turn it in again the batter, engine and oils light went off and I had the car towed to the local mechanic.
ENGINE PROBLEM
- Date Of Incident: 2021-03-19
- VIN: JM3TB2BAXF0
- Components: ENGINE
- Summary: ENGINE LIGHT CAME ON THEN MY VEHICLE STARTED OVER HEATING AND LEAKING COOLANT. VEHICLE WAS TOWED TO DEALERSHIP.AFTER TECHNICIAN DIAGNOSED THE PROBLEM, I WAS TOLD IT WAS THE INTERNAL WATER PUMP THAT CAUSED FLUID TO MIX WITH THE ENGINE OIL RUINING THE ENGINE. I WAS TOLD I HAD THREE OPTIONS: BUY A NEW ENGINE, BUY A USED ENGINE OR BUY A NEW CAR. I WAS TOLD THAT THIS WAS AN ISSUE WITH THIS YEAR, MAKE AND MODEL FOR SEVERAL CUSTOMERS. I ASKED WHY A RECALL NOTICE WAS NOT GIVEN TO VEHICLE OWNERS AND WAS TOLD IT WAS NOT A SAFETY ISSUE. IT WOULD HAVE RESULTED IN AN ACCIDENT IF I WAS ON THE FREEWAY DUE TO THE SUDDEN OCCURRENCE OF THE BREAKDOWN. I WAS DRIVING ON A STREET IN TRAFFIC. (MIDDLE LANE)WHEN MY CAR STARTED OVERHEATING AND SHUT DOWN. I MANAGED TO GET IT TO RESTART AND WAS BARELY ABLE TO SAFELY PULL INTO A PARKING LOT WHERE I QUICKLY TURNED IT OFF. I CONTACTED THE GREENWAY MAZDA DEALERSHIP TO REPORT PROBLEM AND REQUEST TOW SERVICE . MAZDA HAS APPARENTLY BEEN AWARE OF THIS ISSUE FOR A WHILE.
ENGINE PROBLEM
- Date Of Incident: 2020-10-06
- VIN: JM3TB3DV7F0
- Components: ENGINE
- Summary: WE PURCHASED A 2015 MAZDA CX9 WITH 30,000 MILES THREE YEARS AGO. AT THE START OF THE MONTH, THE CAR SUDDENLY OVERHEATED WHILE DRIVING AND THE ENGINE FAILED! THE MECHANIC SAID THE WATER PUMP FAILED, THE COOLANT MIXED WITH THE ENGINE OIL AND THE ENGINE WAS DONE. $$7944.41 ADDITIONALLY, THE OVERHEATED ENGINE CAUSED THE TRANSMISSION FLUID TO BURN TO A POINT THE THE TRANSMISSION FAILED. $$4864. THIS HAPPENED AT 65,000 MILES, 5,000 MILES PAST WARRANTY. AFTER RESEARCHING THE PROBLEM, WE LEARNED THAT THIS IS A COMMON PROBLEM ON MAZDAS THAT USE THE DURATECH ENGINE. THERE ARE THOUSANDS OF EXAMPLES AND A CLASS ACTION LAWSUIT.
ENGINE PROBLEM
- Date Of Incident: 2020-10-05
- VIN: JM3TB2CV0F0
- Components: ENGINE
- Summary: CODE P0016 CAME UP ONE DAY PRIOR TO ENGINE FAILURE. 30 MILES AFTER CHECK ENGINE LINE CAME UP LOSS POWER. UPON INSPECTION WATER PUMP FAILURE AT 85000 MILES. ENGINE MOST LIKELY TOASTED
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-06-11
- Number Of Injuries: 2
- VIN: JM3TB2DA6F0
- Components: UNKNOWN OR OTHER
- Summary: I HAVE A PROBLEM WITH GETTING IN MY CAR AND FINDING SPIDERS AND SPIDER WEBS. I HAVE BEEN BITTEN BY THEM AND SO HAS MY FIANC. I GOT IN THE CAR YESTERDAY AND A WEB WAS COMING FROM THE AIR CONDITIONING VENT TO THE GEAR HANDLE. *TR
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-09-12
- VIN: JM3TB2DV6F0
- Components: UNKNOWN OR OTHER
- Summary: I'VE HAD MY MAZDA FOR ONLY 3 YEARS. I WAS DRIVING UP THE HILL TOWARDS MY HOUSE TO PARK MY CAR AND IT JUST QUIT WORKING. IT SHUT OFF AND NOW IT WILL NOT START. NOW I'M STUCK PAYING $400 A MONTH FOR A CAR THAT DOESN'T EVEN WORK. IT'S VERY DISAPPOINTING. I THINK THIS CAR SHOULD BE RECALLED.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2019-12-27
- VIN: JM3TB2CA3F0
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: WHILE DRIVING MY 2015 MAZDA CX-9 ON A VERY BUSY INTERSTATE, THE CHECK ENGINE LIGHT APPEARED ON THE DRIVER PANEL. I WAS TRAVELING WITH MY VERY YOUNG CHILDREN, AGES 4 AND 20 MONTHS. APPROXIMATELY 10 MILES LATER, I STARTED HEARING A RATTLING SOUND UNDER THE HOOD. SHORTLY THEREAFTER, MY CAR STALLED OUT AS I ENTERED MY SUBDIVISION. MY HUSBAND HAD TO PUSH THE CAR TO OUR DRIVEWAY. I CALLED AAA THAT SAME DAY AND HAD THE CAR TOWED TO THE DEALERSHIP THAT SERVICES THE VEHICLE. I WAS TOLD THAT THE WATER PUMP NEEDED TO BE REPLACED AND WAS QUOTED A PRICE TO FIX THE ISSUE. LATER, I WAS TOLD THAT AFTER FURTHER INSPECTION BY THE DEALERSHIP THAT THE COOLANT MIXED WITH FLUIDS AND THE ENGINE NEEDED TO BE REPLACED. I WAS QUOTED OVER $7000 TO COMPLETE THIS WORK. DURING THE COURSE OF MY RESEARCH, I HAVE LEARNED THAT A LOT OF MAZDA CUSTOMERS WHO HAVE THIS MODEL VEHICLE EXPERIENCE THIS ISSUE QUITE FREQUENTLY. I CALLED MAZDA CUSTOMER CARE AND WAS TOLD THAT MAZDA IS NOT ELECTING TO TAKE RESPONSIBILITY FOR THIS ISSUE. I WAS FORTUNATE THAT I WAS ABLE TO ARRIVE TO MY SUBDIVISION WITHOUT INJURING MY CHILDREN OR SELF, BUT THIS IS A SAFETY ISSUE THAT COULD RESULT IN THE LOSS OF LIVES IF NOT CORRECTED IMMEDIATELY.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2019-12-14
- VIN: JM3TB3CV8F0
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING 68-70 MPH, THE VEHICLE STALLED. IN ADDITION, SMOKE WAS DETECTED FROM THE ENGINE AND THE CHECK ENGINE, BATTERY, AND OIL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WATER PUMP BLEW UP AND COOLANT ENTERED THE ENGINE. THE CONTACT CALLED HERITAGE MAZDA BEL AIR (1800 BELAIR RD, SUITE C, FALLSTON, MD 21047, (410) 575-1351) AND WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-2464193497. THE FAILURE MILEAGE WAS 83,183.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2018-12-15
- VIN: JM3TB3CA3F0
- Components: EXTERIOR LIGHTING
- Summary: I'VE ONLY HAD MY MAZDA FOR 10 MONTHS AND HAVE HAD THE SAME PROBLEM TWICE. THE RIGHT HEADLIGHT SOCKET HAS MELTED AND RENDERING THE BULB USELESS. I NOTICED THE SOCKET HAD BEEN SPLICED INTO THE OLD HARNESS SO I TOOK IT TO THE LOCAL MAZDA DEALER SERVICE. THEY GAVE ME AN ESTIMATE TO INSTALL A COMPLETE NEW HARNESS. TO REMOVE THE LIGHT FIXTURE, THE BUMPER WILL NEED TO BE REMOVED. THE ESTIMATE FOR THIS WAS $643.25! I PURCHASED THE WIRING HARNESS AND WITH HELP INSTALLED IT THROUGH THE PORTS IN THE REAR OF THE FIXTURE IN JANUARY 2019. RECENTLY, THE LIGHT STOPPED ILLUMINATING AGAIN ONLY TO FIND THIS SAME SOCKET HAS MELTED AS THE PREVIOUS ONE DID. IF THIS PATTERN PERSISTS, IT COULD COST $1300 PER YEAR TO HAVE MAZDA FIX IT. THE SPLICED HARNESS TELLS ME THAT THIS HAS BEEN A PROBLEM WITH THIS VEHICLE AT LEAST ONCE BEFORE! BEFORE BUYING THIS MAZDA I FOUND A REVIEW ON KELLY BLUE BOOK'S WEBSITE WITH ONE FRUSTRATED OWNER THAT HAD A SIMILAR REOCCURRING PROBLEM EVERY 3 MONTHS. AT THE TIME I THOUGHT IT MAY BE AN ANOMALY. I BELIEVE UPON INVESTIGATION YOU WILL FIND IT'S MORE OF A PERPETUAL SAFETY HAZARD, INCONVENIENCE AND EXPENSE. I WILL SEND DOCUMENTS AND PHOTOS WITH THIS REQUEST FOR A RECALL INVESTIGATION.
SEATS PROBLEM
- Date Of Incident: 2019-05-01
- VIN: JM3TB2BA9F0
- Components: SEATS
- Summary: TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT MOVED BACK AND FORTH WITHOUT WARNING. THE DEALER (HALL MAZDA VIRGINIA BEACH, 4372 HOLLAND ROAD, VIRGINIA BEACH, VA 23452, (877) 438-1954) REPAIRED THE SEAT AND SEAT FRAME TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-03-16
- VIN: JM3TB2DV4F0
- Components: UNKNOWN OR OTHER
- Summary: THE SUNROOF EXPLODED FROM THE INSIDE OUT. THE GLASS COMPLETELY SHATTERED AND FELL INSIDE THE CABIN OF THE VEHICLE. THE A/C WAS ON AND WINDOWS WERE ALL CLOSED.
POWER TRAIN PROBLEM
- Date Of Incident: 2015-12-01
- VIN: JM3TB2DA8F0
- Components: POWER TRAIN
- Summary: THE TRANSMISSION OCCASIONALLY WOULD MAKE A CLUNK SOUND WHEN SHIFTING FROM N TO D. THIS PROBLEM HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2018-11-23
- VIN: JM3TB2CA5E0
- Components: SERVICE BRAKES
- Summary: MY BRAKE PEDDLE BEGAN HISSING AND MY VEHICLE DOES NOT WANT TO STOP WHEN IN MOTION, I TOOK MY VEHICLE TO A MAZDA DEALERSHIP AND THEY STATED IT WAS THE BRAKE BOOSTER WHICH IS A PROBLEM MAZDA HAS BEEN HAVING, BUT MY VEHICLE IS NOT IN THE YEARS SPECIFIED IN THE WARRANTY EXTENTION. THE DEALERSHIP STATED MAZDA IS NOT WILLING TO HELP OR FIX THE ISSUE, AND THAT WE WOULD HAVE TO PAY OUT OF POCKET. IT IS THE EXACT SAME PROBLEM THE EARLIER MODELS HAVE BEEN EXPERIENCING AND ARE BEING FIXED AND MINE IS NOT. MAXDA IS AWARE OF THIS DEFECT AND WILL NOT HELP ME. MY VEHICLE ONLY HAS 58K MILES AND SHOULD HAVE THESES ISSUES. THE HARD BRAKE PEDDLE AND HARD BRAKING OCCURS ON ROADWAYS, IN DRIVEWAYS ANYTIME THE VEHICLE IS MOVING. IT IS UNSAFE AND I HAVE AVOIDED SEVERAL COLLISIONS.
2015 Mazda Cx-9 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2015 Mazda Cx-9.
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
- Manufacturer: Mazda North American Operations
- Components: STEERING
- Summary: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
- Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Negative 2015 Mazda Cx-9 car reviews
Positive 2015 Mazda Cx-9 car reviews
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You can't go wrong by buying most any Mazda product. These cars are the best value on the road today, without question!
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SUMMARY: As a first-time Mazda CX-9 owner, I am impressed with the sporty yet luxurious feel of the vehicle. My passengers and I can have conversations at regular volume levels, making for a comfortable ride. I find myself looking for excuses to run errands and drive it more than any other vehicle I've owned. The CX-9 smoothly cruises in and out of highway traffic, and I always feel in control at highway speeds. The Tom Tom Navigation's input screen can be a bit tricky to use when putting in destination addresses, but the navigation itself has an accurate (and free) traffic setting that shows 'home to work' and 'work to home' traffic with slow downs and construction clearly marked and continually updated. The Bluetooth streaming audio connection is stronger and more like HD audio than other vehicles I've driven, and the Pandora app built-in works perfectly. The climate control works great, and I appreciate the conveniently located 2nd/3rd row rear climate controls. Passengers love the fan power, which can literally blow your hair like on a windy day. The 3rd row has tolerable access with a side pull lever on both sides of the 2nd row seats. I chose the Grand Touring with DVD Player option and am glad I did. The kids love the DVD player on trips of any distance, and it makes it easy on parents that the kids have control of inserting the DVDs in the rear unit. Overall, the Mazda CX-9 is a true testament to a vehicle that hits the tuning sweet spot of suspension.The car has many great features such as handling, sporty styling, suspension, and a cavernous interior. All of the seating feels plush and there is a DVD player, Bose sound system, and navigation. However, it is important to note that the 20
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Lots of power and lots of room for up to seven people!
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Hey there! Before you go ahead and buy another SUV, why not test drive this car?
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You've made a great choice with this SUV! It has the perfect size engine for towing your boat. Although it may be larger than your previous RAV4, it's definitely worth getting used to. I'm glad to hear that you got a good deal from Wilson Mazda in Ventura and that the payment fits well within your budget.
Additional sources
More sources of information about 2015 Mazda Cx-9 problems:
My 2015 Mazda Cx-9 has been a disaster and I'm ready to give up ...
Jul 10, 2023 ... I declined as I hadn't had anymore issues with ac and it was working great. Well, 3 days after we pick the car up we go on a 300 mile round trip ...
Looking to buy 2014 or 2015 CX-9. Issues to be aware of ...
Aug 8, 2017 ... I don't worry about repairs. My CX-9 and the wife's Mazda 6 Grand Touring are certified used. As for maintenance, my dealership emails me ...
Talk me out of a 2015 cx-9 Grand Touring! : r/MazdaCX9
Aug 13, 2022 ... The heart(s) of the problem is the diff inside the transmission and the way collectors are placed. The diff is made of cast iron, which is ...
Looking at a 2015 Mazda CX-9…Any issues? | Mazdas247
A number of annoying things have happened (broken window regulators, failed blind spot monitor sensors, crappy brake discs, etc). The body has begun to rust, so ...
Here Are The Mazda CX-9 Years To Avoid - CoPilot
5 days ago ... Water pump failure - According to CarComplaints.com, the number one problem of the CX-9 is its faulty water pump, mainly due to collateral ...
Other years of Mazda Cx-9
Are you having problems with your 2015 Mazda Cx-9?
Milo Huels 2024-07-12
Hey there! We took a look at these because of the closeout price, but it seems like they're a bit dated. The hard plastic, dated touchscreen, high passenger seat, and poor gas mileage are just a few of the knocks against it. However, we're hopeful that the 2016 (2017) redesign will help Mazda catch up with the Edge and Pilot.
Savion Feil 2024-06-25
Hi there! I hope you're doing well. I wanted to share my experience with my 2015 CX-9. I've had it for 5 years and it's been a great car overall. Recently, I had an unexpected issue with the engine that I wanted to let you know about. Apparently, the water pump is located inside the engine and if it fails, it can cause coolant to leak into the engine without warning. Unfortunately, this happened to me while I was driving on the freeway and my engine seized up. I had to buy a new engine as a result. Just wanted to give you a heads up in case you have the same car. Take care!
Koby Nikolaus 2024-02-07
Although the CX9 has a strong V6, it may not be the best option for those looking for a 7 passenger SUV. When loaded up with 2 adults, 3 kids and gear, the braking can be dangerous. While reviews praise the CX9's handling for an SUV, it is important to note that it is more of a big car than an SUV. Additionally, the locking system can be frustrating. However, it is important to note that personal preferences may vary. After 2 years, the author traded it in for a Toyota 4Runner and is very satisfied with their decision.
Brody Greenholt 2024-01-09
Hey there! I just wanted to share my experience with this car. I recently took it to my local Mazda dealer and they did a video inspection. Unfortunately, they found quite a bit of rust underneath the car, so they recommended that I pass on it. I just wanted to give you a heads up so you can make an informed decision. Take care!