Mazda Cx-9 problems
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda in Japan since 2006 through two generations With three-row seating, it was Mazda's largest passenger vehicle until the arrival of the CX-90.
Despite being built in Japan at Mazda's Ujina #1 plant in Hiroshima Prefecture, the CX-9 was never offered in the Japanese domestic market. The shorter and narrower Mazda CX-8 was offered in Japan instead.
First generation (TB; 2006)
The first generation CX-9 was originally fitted with a 3.5 L Ford V6 engine, but, in 2008, the engine was changed to a 3.7 L unit producing 204 kW (274 hp) and 366 N⋅m (270 lb⋅ft) of torque. The updated engine was introduced in June 2007 and it was now built by Mazda themselves. This engine was coupled with a six speed automatic transmission. The first generation is based on the Ford CD3 platform that is shared with many Ford and Mazda models; the Ford Edge is its close mechanical sibling. It was launched at the 2006 New York International Auto Show.
Standard safety equipment included blind spot monitoring, backup camera, electronic stability control, traction control, roll stability control, front side impact airbags, and three row side curtain airbags.
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Mazda Cx-9 model years
Common Mazda Cx-9 problems
Based on complaints from owners of the Mazda CX-9, several common problems have been reported:
- Engine Problems:
- Owners have reported various engine-related issues with the Mazda CX-9, including faulty water pumps, coolant leaks, ignition coil problems, and total engine failure.
- Transmission Concerns:
- While not as common as other issues, complaints about transmission problems have been noted, with transfer case failure being a frequent problem.
- Electrical/Internal Accessories Malfunctions:
- The Mazda CX-9 has experienced internal accessory malfunctions powered by the vehicle's electrical system, leading to issues like infotainment problems, GPS issues, bad alternators, and dead car batteries. These problems typically arise after around 15,000 miles of use.
- Paint Quality:
- Some owners have expressed concerns about the Soul Red crystal metallic paint used on the Mazda CX-9, particularly in models from 2017-2018. The paint has been reported to be thin, prone to flaking, and challenging to touch up due to its complex composition.
These common problems reported by Mazda CX-9 owners highlight the importance of thorough inspections and maintenance to address these issues promptly and ensure the longevity and reliability of the vehicle.
Are Mazda CX-9 reliable cars?
In studies completed by Repair Pal, the Mazda CX-9 achieved a reliability score of 4 out of 5, which ranks first out of 14 full-size SUVs rated. Compared to the average, the Mazda CX-9 was found to have a lower annual repair cost and far less severe repair issues than similar vehicles.
What are the issues with the Mazda CX-9?
Common Mazda CX-9 Problems
Water pump failure - According to CarComplaints.com, the number one problem of the CX-9 is its faulty water pump, mainly due to collateral damage. Once the water pump fails, the coolant leaks into the engine oil and may lead to engine failure.
What is the best year of the Mazda CX-9 to buy?
When it comes to the first-generation models, many agree that the best years to consider are: 2007, 2009, 2013, 2014, and 2015. While the 2008, 2010, 2011, and 2012 models can still be quality models, they do have more recorded issues than the others.
Is Mazda discontinuing the CX-9?
The 2023 model year will be the last for the three-row crossover, which is being replaced by the more upscale CX-90. The Mazda CX-9 will be discontinued after the 2023 model year, the company announced in a press release.
Percentage distribution of complaints by Mazda Cx-9 years
We have researched Mazda problems and analysed all the complaints filed against Mazda Cx-9 cars and compiled the top 5 most problematic Mazda Cx-9 model years:
Below you can see the percentage distribution of known problems by Mazda Cx-9 model years.
Distribution of the number of complaints by Mazda Cx-9 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mazda Cx-9 car problems categorized by type of issue
After analysing all complaints related to Mazda Cx-9 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Engine problems
- Power train problems
- Suspension problems
- Air bags problems
The graph below shows statistics for all Mazda Cx-9 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cx-9 model years
A total of 54 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cx-9 model years
There were a total of 12 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cx-9 model years
There were a total of 36 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1375 complaints about various vehicle components related to the Mazda Cx-9 . Below are the 25 most recent complaints reported for Mazda Cx-9 vehicles.
Latest 25 complaints
Mazda Cx-9 2018
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-27
- VIN: JM3TCBEY4J0
- Components: ENGINE
- Summary: My vehicle was low on antifreeze. I brought it into the dealer and had them look at it. They told me there was an antifreeze leak inside the engine. I told them, I think there's a service bulletin on it. TSB-01-013-21 And there are updates to it. They told me that the antifreeze leak does not pertain to this service bulletin. I told them, how can that be? When it's an antifreeze leak with an engine that only has 66000 miles on it so far. I spoke to mazda customer service in California They said the dealer is trying to get some financial relief for me to replace a $10000 engine. Which they said is on back order till march 2025. I said how can this leak not be a problem when the engine is on back order, I feel that this should not have happened With a engine, that has 66000 miles on it? And it should be fixed free of charge because antifreeze leak is a known problem with these engines since 2016, and they never notified me to bring it in and have the defective part fixed Which causes the antifreeze leak. If they did that, my engine would not have blown and would not need replacement. I'm hoping they understand and do the right thing and fix this.
Mazda Cx-9 2016
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: JM3TCBCY6G0
- Components: ELECTRICAL SYSTEM
- Summary: Vehicle failed to turn off the engine while in park and I was unable to lock vehicle while engine was still running. The ignition button failed to work.
Mazda Cx-9 2018
- Date Of Incident: 2024-07-18
- Date Complaint: 2024-10-20
- VIN: JM3TCABY1J0
- Components: ENGINE
- Summary: I purchased a 2018 Mazda cx9 from a local used car dealer several weeks ago. Check engine light came on after a few weeks for cylinder 3 misfire and there was a steep decline of the vehicle performance (hard start, rough idle, lower mpg, sluggish driving). Took it to Berge Mazda who charged me for diagnostics/spark plugs, and ignition coil. They informed me the next steps were a compression tests, fuel injectors and if that didn’t fix the problem then they wanted to strip down the engine to evaluate the cylinder head. At this point I decided to take it to my local mechanic who I trust, he diagnosed a cracked cylinder head. Now I’m stuck with a car I just bought that’s unsafe to drive needing a 6-8k repair. Upon further research there is a widespread problem with Mazda’s manufacturing of there cylinder heads on certain models (including the 2018 Mazda cx9). This is confirmed by TSB’s from Mazda along with a class action lawsuit recently filed. Upon more research on my vehicles history, I gathered that my vehicle was traded into Horne Mazda and then a couple days later auctioned to the used car dealer I bought it from. The fact that Mazda is selling off their own defective vehicles that are unsafe at auctions is absolutely disgusting and something needs to be done about it.
Mazda Cx-9 2011
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: JM3TB3DA0B0
- Components: SERVICE BRAKES
- Summary: Brake booster failure. The power assisted braking has stopped working. There are no leaking vacuum hoses and the check valve is working. The brake pedal travels to the floorboard.
Mazda Cx-9 2019
- Date Of Incident: 2024-08-14
- Date Complaint: 2024-10-16
- VIN: JM3TCBDY3K0
- Components: POWER TRAIN
- Summary: 2019 CX-9 GT, 30K miles, in August found coolant leaking under the car. This was 5 months past the warranty (but only 30K miles!). After doing research online, I found this is a massively common issue with all engines from several years encompassing 2019, where the coolant leaks due to a cracked cylinder head. There is a TSB from Mazda, which requires replacement of the engine, once the crack is developed. I immediately called Mazda corporate on 8/15/2024 and opened the case with them. They said they can try to assist, but first I have to take the car to the dealer for diagnosis of the problem. Had to wait 2 weeks, then leave the car, they did a full inspection and confirmed cracked cylinder head. Dealer opened up claim with Mazda (which apparently is separate from the case I made when I called the corporate). I had to go back because Mazda warranty dept. was asking the dealer to prove the engine was overheating, which it hasn't yet, because I kept adding coolant, so the engine never overheated. But the dealer lowered the coolant and had the engine overheat a little bit just to generate the computer code the warranty dept was requiring. This itself was an unnecessary additional potentially damaging scenario, completely unnecessary when the crack in the cylinder head was already found, and the coolant leak is clearly present. After all this, Mazda lowered their original quote from $10K to $6K and expect me to pay this to replace the engine. I called the corporate (customer relations) many times, but they said if the warranty dept. decided this, they cannot change it. And there's no way to talk to warranty dept. directly (not customer facing). We purchased a brand new factory assembled car for well over $40K. Due to a very common, Mazda acknowledged, engine manufacturing defect, the major component of the vehicle, its engine, requires replacement at only 30K miles! This is NOT a reasonable expectancy when purchasing any vehicle.
Mazda Cx-9 2021
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-15
- VIN: JM3TCBCYXM0
- Components: SERVICE BRAKES
- Summary: Hello, I have been to a Mazda dealer complaining of clicking and squeaky brakes for 2 years now. Dealer replaced both front and back breaks and rotors around 22k year ago and to my surprise the issues persist, currently vehicle is at 49k. There is a TSB( 04-001/22) out for my vin and year, so they know its a manufacturing defect and all they do is throw white break grease and a month later the noise is there again when breaking , backing up. I am not the only one, people of reddit confirm this and so does a general google search. Besides that i love the car and the dealer was super cool about it all but I'm sorry, this is unacceptable, Every time i go get an oil change i ask about a fix and nothing.
Mazda Cx-9 2021
- Date Of Incident: 2023-12-29
- Date Complaint: 2024-10-11
- VIN: JM3TCACY8M0
- Components: UNKNOWN OR OTHER
- Summary: Please add the 2021 CX9 model to the following bulletin. [XXX] This is exactly what is happening with my car and is extremely frustrating that a recall has not been issued to fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda Cx-9 2018
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-09
- VIN: JM3TCADY4J0
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: - My 2018 Mazda CX 9 started stalling and jittering at idle and then eventually during slow driving. - Next day I got a check engine light, took to Mazda service center at the dealership I have been going to for last 6 years since I bought the car. - Service center diagnosed that there was a coolant leak through the cylinder head which seems to have cracked. - Further investigation indicated that this has been identified on many other similar Mazda engines and a Technical Service Bulletin had been issued by Mazda to Dealers. - On probing initially, dealership declined they were aware of any such problem. - The amount of repair for the engine replacement (cylinder head and other parts) is exuberant and is almost half of the value of my car, and is not expected for a low 44,000 miles car. - This had posed safety issue for my family since the stressed engine with leak in cylinder head could lead to fire and fatality. - I am awaiting response from Dealership and Mazda corporation case#[XXX] for a response especially when this issue has been filed under a class action lawsuit: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda Cx-9 2018
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-02
- VIN: JM3TCBDY3J0
- Components: ENGINE
- Summary: Engine cylinder head is leaking coolant. This is a known issue by Mazda as they have submitted a TSB on the issue but have yet to submit a recall. The leak causes overheating along with pollution of coolant fluid into the environment. The problem was diagnosed by a Mazda dealership. The leaking occurred before a light came on the dashboard. The light on the dashboard only came on once the engine began overheating.
Mazda Cx-9 2021
- Date Of Incident: 2024-08-15
- Date Complaint: 2024-10-01
- VIN: JM3TCBDY4M0
- Components: SUSPENSION
- Summary: The contact owns a 2021 Mazda CX-9. The contact stated while driving at various speeds and turning, there was a popping sound coming from the front end of the vehicle. The front-end popping sound also occurred while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 68,811.
Mazda Cx-9 2016
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-10-01
- VIN: JM3TCBCY4G0
- Components: ENGINE
- Summary: Cylinder head coolant leak. No warning lights.
Mazda Cx-9 2019
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-27
- VIN: JM3TCBCYXK0
- Components: STEERING
- Summary: My 2019 Mazda CX9 when you turn the steering wheel it makes a clicking noise. I brought car to a mechanic and was told there is a loose bolt in steering column. Mazda has a TSB bulletin on this issue TSB# 06-001/24 dated 01/23/2024. When I brought car to Palisades Mazda two other customers on line with me have the same issue. I looked on internet and found alot of people are having the same issue. Mazda is aware of this problem and it is a defect. Mazda is fixing this problem for cars under warranty but charging customers past warranty to replace the complete steering column to fix a loose bolt,
Mazda Cx-9 2018
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-27
- VIN: JM3TCBCY0J0
- Components: ENGINE
- Summary: Over heating /coolant leak
Mazda Cx-9 2018
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: JM3TCBCY5J0
- Components: POWER TRAIN,ENGINE
- Summary: coolant leaks at cylinder head , Mazda of America knows issues but not willing to recall , they hava a bulletin number 01-002/23 . pls help
Mazda Cx-9 2018
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-09-16
- VIN: JM3TCBDY7J0
- Components: ENGINE
- Summary: While driving on an interstate service drive in Michigan, my 2018 Mazda CX9 GT suddenly lost power and began flashing overheating warnings. I tried to move my vehicle to a safe spot while the warning and sudden loss of power was happening, which took a moment due to traffic flow and my family being in the car. I moved the car off the road, and let it cool. I slowly drove the car to a parts store to get coolant. Once the cooling system was filled, I brought the car home and began researching the problem. According to internet threads like Reddit this is a wide spread problem happening among Mazda vehicles with several law firms researching class action lawsuits. My car is stuck at the dealership until I can find $12,000 to fix it, and sadly there are hundreds more just like me according to sites like [XXX] and [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] And includes a Mazda Service Bulletin which indicates that there are design faults in the original cylinder head that causes the issue and that repair techs should replace failed parts with the updated and redesigned cylinder head. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Mazda Cx-9
The National Highway Traffic Safety Administration (NHTSA) has issued 47 recalls for different components of the Mazda Cx-9.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mazda Cx-9 2019
- Report Received Date: 2021-11-12
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Model: Mazda Cx-9 2018
- Report Received Date: 2021-11-12
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Model: Mazda Cx-9 2020
- Report Received Date: 2021-09-27
- Manufacturer: Mazda North American Operations
- Components: SEATS:MID/REAR ASSEMBLY
- Summary: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
- Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
- Model: Mazda Cx-9 2021
- Report Received Date: 2021-09-27
- Manufacturer: Mazda North American Operations
- Components: SEATS:MID/REAR ASSEMBLY
- Summary: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
- Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
- Model: Mazda Cx-9 2010
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Latest negative Mazda Cx-9 car reviews
Latest positive Mazda Cx-9 car reviews
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Vehicle year: 2022
Congratulations on your new CX-9! It sounds like you got a great deal on the sport edition. The extra room is definitely a plus for hauling your gear to your hunt club. It's good to hear that the rear view camera and cross track warning are helpful features. While the driver comfort is fair, it's great that you've noticed better pick up speed on the highway compared to your previous vehicles. Thanks for the tip about putting nitrogen in the tyres to combat Florida heat. It's a shame that this level doesn't come with XM radio, but overall it sounds like you're enjoying your new ride!
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Vehicle year: 2011
I've had my CX9 for 15 months with no problems. I absolutely love the comfort, handling, small turning radius, easy access third row seating, Bluetooth radio, and even the GPS now that I'm used to it. I'm definitely planning on buying another CX9 next year. My wife loves it too, and I can't believe how much I use the car for moving stuff and lots of people.
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Vehicle year: 2007
Just purchased a 2007 CX-9 with a little over 125k miles on it. The vehicle was VERY well maintained and in almost pristine condition. It runs like a champ, with a strong engine and handles beautifully. I'm hoping to put another 100K miles on her if we treat her right. So far, I'm very happy with the purchase.
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Vehicle year: 2018
It's great to hear that your wife has had several MX5's over the years! When it came time to switch to an SUV, you did your research and ultimately decided on the CX9 2018. It sounds like the car has exceeded your expectations so far, which is fantastic. While there were a few things that were new to you, such as the price and all the extra features like heated seats and steering wheel, head-up display, and driver assist, it seems like you're really enjoying the car.
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Vehicle year: 2015
Let's start by discussing my experience with two different cars: a 2006 BMW X5 and my current 2014 CX9. While the X5 was great for what it was, the CX9 is better suited to my needs. It's much more comfortable, adequately fast, and nimble enough for my liking. Although the X5 was faster, more nimble, and had better brakes, its ride was extremely uncomfortable due to its sporty nature. I appreciate the cheaper gas and better mileage of the CX9, as well as its quiet and comfortable ride, which is light years beyond my X5. Additionally, the CX9's navigation system provides real-time traffic updates without requiring a subscription, which was a pleasant surprise. Overall, I'm pleased with my CX9, having driven it for 4000 miles with no issues so far.
Are you having problems with your Mazda Cx-9?
Marley Harvey 2025-09-09
Vehicle year: 2009
I drove my car for a long time and was quite pleased. It had some minor issues, but nothing major. Unfortunately, I had some trouble with the brakes. I took it to the mechanic four times, but they couldn't stop the squeaking. The Mazda dealership later informed me that this is a common issue with Mazda brakes. It was frustrating, but I'm still happy with my car overall. The transfer case was another issue that I encountered. The mechanic explained that it is designed in a way that makes maintenance difficult, and it can only be replaced once it wears out. If it's not replaced in time, it can cause problems with the transmission. Unfortunately, this happened to me. It was a costly repair, but I'm glad I got it fixed. Although I had some issues with my car, I still think it's a quality vehicle. There are many things I love about the CX 9, and I would recommend it to others with the caveat that they should be aware of these potential issues.
Lenny Donnelly 2025-09-02
Vehicle year: 2008
This vehicle did not meet my expectations. Unfortunately, I experienced several issues with it, including a broken wiring harness holding clip, a failed master cylinder brake booster, and a faulty water pump that caused damage to the engine. While I was disappointed with these problems, I was able to get them repaired. I did reach out to Mazda USA headquarters for financial assistance with the engine replacement cost, but was informed that I was not eligible since I did not have the work done at a dealership. Overall, I believe that Mazda could improve their engineering design to prevent these types of issues from occurring in the future.
Chester Rolfson 2025-08-28
Vehicle year: 2009
The transmission and engineering of this vehicle may not be up to par. It is possible that some costly parts may need to be replaced after reaching 100k. Unfortunately, Mazda does not offer much support. It is important to note that this vehicle is essentially a modified Ford. Based on my experience, I would not recommend this vehicle.
Dalton Upton 2025-08-26
Vehicle year: 2011
Hi there! I wanted to share my experience with my 2011 CX9. I've taken great care of it, doing all the regular maintenance at the recommended intervals. Recently, I noticed some water leaking inside the cabin on the passenger side, which was causing some squishing sounds and pooling on the floor mats. After some investigation, my mechanic found that the AC Evaporator drain was clogged, but was able to fix it by cleaning the drain. However, I did notice a periodic oil leak in my garage at 57K miles, which turned out to be a transfer case problem. Unfortunately, this seems to be a common issue with this model, and since it's outside the warranty period, I'll need to pay almost $1100 to fix it. Despite these issues, I still love my CX9 and think it's a great car overall. Thanks for listening!
Jerald Medhurst 2025-08-25
Vehicle year: 2013
I had a similar experience. I purchased a certified car with an extended warranty at 60k, but unfortunately, the water pump and brake booster failure issues were not disclosed to me by either corporate Mazda or the buy happy dealer. The water pump failed at 110k, and the dealer suggested a new engine for $10k, claiming that the engine was not repairable. It was frustrating to deal with these issues, especially since there were already lawsuits filed about them. It would have been much better if they had communicated the known issue and replaced the water pump. Despite these issues, I still love the car for its comfortable and beautiful driving experience. However, Mazda has lost my respect and credibility, similar to Toyota and their brake failure issue. On a positive note, I was able to get the engine cleaned and fixed by an honest mechanic for a fraction of the cost, and the car has been driving well again without needing a brand new engine. Mazda's push for a new engine when it was not necessary was another failure on their part. I have decided not to purchase another Mazda again, and I believe they need to be held accountable for their actions. Thank you for reading.