Mazda Cx-9 problems
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda in Japan since 2006 through two generations With three-row seating, it was Mazda's largest passenger vehicle until the arrival of the CX-90.
Despite being built in Japan at Mazda's Ujina #1 plant in Hiroshima Prefecture, the CX-9 was never offered in the Japanese domestic market. The shorter and narrower Mazda CX-8 was offered in Japan instead.
First generation (TB; 2006)
The first generation CX-9 was originally fitted with a 3.5 L Ford V6 engine, but, in 2008, the engine was changed to a 3.7 L unit producing 204 kW (274 hp) and 366 N⋅m (270 lb⋅ft) of torque. The updated engine was introduced in June 2007 and it was now built by Mazda themselves. This engine was coupled with a six speed automatic transmission. The first generation is based on the Ford CD3 platform that is shared with many Ford and Mazda models; the Ford Edge is its close mechanical sibling. It was launched at the 2006 New York International Auto Show.
Standard safety equipment included blind spot monitoring, backup camera, electronic stability control, traction control, roll stability control, front side impact airbags, and three row side curtain airbags.
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Mazda Cx-9 model years
Common Mazda Cx-9 problems
Based on complaints from owners of the Mazda CX-9, several common problems have been reported:
- Engine Problems:
- Owners have reported various engine-related issues with the Mazda CX-9, including faulty water pumps, coolant leaks, ignition coil problems, and total engine failure.
- Transmission Concerns:
- While not as common as other issues, complaints about transmission problems have been noted, with transfer case failure being a frequent problem.
- Electrical/Internal Accessories Malfunctions:
- The Mazda CX-9 has experienced internal accessory malfunctions powered by the vehicle's electrical system, leading to issues like infotainment problems, GPS issues, bad alternators, and dead car batteries. These problems typically arise after around 15,000 miles of use.
- Paint Quality:
- Some owners have expressed concerns about the Soul Red crystal metallic paint used on the Mazda CX-9, particularly in models from 2017-2018. The paint has been reported to be thin, prone to flaking, and challenging to touch up due to its complex composition.
These common problems reported by Mazda CX-9 owners highlight the importance of thorough inspections and maintenance to address these issues promptly and ensure the longevity and reliability of the vehicle.
Are Mazda CX-9 reliable cars?
In studies completed by Repair Pal, the Mazda CX-9 achieved a reliability score of 4 out of 5, which ranks first out of 14 full-size SUVs rated. Compared to the average, the Mazda CX-9 was found to have a lower annual repair cost and far less severe repair issues than similar vehicles.
What are the issues with the Mazda CX-9?
Common Mazda CX-9 Problems
Water pump failure - According to CarComplaints.com, the number one problem of the CX-9 is its faulty water pump, mainly due to collateral damage. Once the water pump fails, the coolant leaks into the engine oil and may lead to engine failure.
What is the best year of the Mazda CX-9 to buy?
When it comes to the first-generation models, many agree that the best years to consider are: 2007, 2009, 2013, 2014, and 2015. While the 2008, 2010, 2011, and 2012 models can still be quality models, they do have more recorded issues than the others.
Is Mazda discontinuing the CX-9?
The 2023 model year will be the last for the three-row crossover, which is being replaced by the more upscale CX-90. The Mazda CX-9 will be discontinued after the 2023 model year, the company announced in a press release.
Percentage distribution of complaints by Mazda Cx-9 years
We have researched Mazda problems and analysed all the complaints filed against Mazda Cx-9 cars and compiled the top 5 most problematic Mazda Cx-9 model years:
Below you can see the percentage distribution of known problems by Mazda Cx-9 model years.
Distribution of the number of complaints by Mazda Cx-9 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mazda Cx-9 car problems categorized by type of issue
After analysing all complaints related to Mazda Cx-9 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Engine problems
- Power train problems
- Suspension problems
- Air bags problems
The graph below shows statistics for all Mazda Cx-9 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cx-9 model years
A total of 54 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cx-9 model years
There were a total of 12 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cx-9 model years
There were a total of 36 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1375 complaints about various vehicle components related to the Mazda Cx-9 . Below are the 25 most recent complaints reported for Mazda Cx-9 vehicles.
Latest 25 complaints
Mazda Cx-9 2018
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-27
- VIN: JM3TCBEY4J0
- Components: ENGINE
- Summary: My vehicle was low on antifreeze. I brought it into the dealer and had them look at it. They told me there was an antifreeze leak inside the engine. I told them, I think there's a service bulletin on it. TSB-01-013-21 And there are updates to it. They told me that the antifreeze leak does not pertain to this service bulletin. I told them, how can that be? When it's an antifreeze leak with an engine that only has 66000 miles on it so far. I spoke to mazda customer service in California They said the dealer is trying to get some financial relief for me to replace a $10000 engine. Which they said is on back order till march 2025. I said how can this leak not be a problem when the engine is on back order, I feel that this should not have happened With a engine, that has 66000 miles on it? And it should be fixed free of charge because antifreeze leak is a known problem with these engines since 2016, and they never notified me to bring it in and have the defective part fixed Which causes the antifreeze leak. If they did that, my engine would not have blown and would not need replacement. I'm hoping they understand and do the right thing and fix this.
Mazda Cx-9 2016
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: JM3TCBCY6G0
- Components: ELECTRICAL SYSTEM
- Summary: Vehicle failed to turn off the engine while in park and I was unable to lock vehicle while engine was still running. The ignition button failed to work.
Mazda Cx-9 2018
- Date Of Incident: 2024-07-18
- Date Complaint: 2024-10-20
- VIN: JM3TCABY1J0
- Components: ENGINE
- Summary: I purchased a 2018 Mazda cx9 from a local used car dealer several weeks ago. Check engine light came on after a few weeks for cylinder 3 misfire and there was a steep decline of the vehicle performance (hard start, rough idle, lower mpg, sluggish driving). Took it to Berge Mazda who charged me for diagnostics/spark plugs, and ignition coil. They informed me the next steps were a compression tests, fuel injectors and if that didn’t fix the problem then they wanted to strip down the engine to evaluate the cylinder head. At this point I decided to take it to my local mechanic who I trust, he diagnosed a cracked cylinder head. Now I’m stuck with a car I just bought that’s unsafe to drive needing a 6-8k repair. Upon further research there is a widespread problem with Mazda’s manufacturing of there cylinder heads on certain models (including the 2018 Mazda cx9). This is confirmed by TSB’s from Mazda along with a class action lawsuit recently filed. Upon more research on my vehicles history, I gathered that my vehicle was traded into Horne Mazda and then a couple days later auctioned to the used car dealer I bought it from. The fact that Mazda is selling off their own defective vehicles that are unsafe at auctions is absolutely disgusting and something needs to be done about it.
Mazda Cx-9 2011
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: JM3TB3DA0B0
- Components: SERVICE BRAKES
- Summary: Brake booster failure. The power assisted braking has stopped working. There are no leaking vacuum hoses and the check valve is working. The brake pedal travels to the floorboard.
Mazda Cx-9 2019
- Date Of Incident: 2024-08-14
- Date Complaint: 2024-10-16
- VIN: JM3TCBDY3K0
- Components: POWER TRAIN
- Summary: 2019 CX-9 GT, 30K miles, in August found coolant leaking under the car. This was 5 months past the warranty (but only 30K miles!). After doing research online, I found this is a massively common issue with all engines from several years encompassing 2019, where the coolant leaks due to a cracked cylinder head. There is a TSB from Mazda, which requires replacement of the engine, once the crack is developed. I immediately called Mazda corporate on 8/15/2024 and opened the case with them. They said they can try to assist, but first I have to take the car to the dealer for diagnosis of the problem. Had to wait 2 weeks, then leave the car, they did a full inspection and confirmed cracked cylinder head. Dealer opened up claim with Mazda (which apparently is separate from the case I made when I called the corporate). I had to go back because Mazda warranty dept. was asking the dealer to prove the engine was overheating, which it hasn't yet, because I kept adding coolant, so the engine never overheated. But the dealer lowered the coolant and had the engine overheat a little bit just to generate the computer code the warranty dept was requiring. This itself was an unnecessary additional potentially damaging scenario, completely unnecessary when the crack in the cylinder head was already found, and the coolant leak is clearly present. After all this, Mazda lowered their original quote from $10K to $6K and expect me to pay this to replace the engine. I called the corporate (customer relations) many times, but they said if the warranty dept. decided this, they cannot change it. And there's no way to talk to warranty dept. directly (not customer facing). We purchased a brand new factory assembled car for well over $40K. Due to a very common, Mazda acknowledged, engine manufacturing defect, the major component of the vehicle, its engine, requires replacement at only 30K miles! This is NOT a reasonable expectancy when purchasing any vehicle.
Mazda Cx-9 2021
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-15
- VIN: JM3TCBCYXM0
- Components: SERVICE BRAKES
- Summary: Hello, I have been to a Mazda dealer complaining of clicking and squeaky brakes for 2 years now. Dealer replaced both front and back breaks and rotors around 22k year ago and to my surprise the issues persist, currently vehicle is at 49k. There is a TSB( 04-001/22) out for my vin and year, so they know its a manufacturing defect and all they do is throw white break grease and a month later the noise is there again when breaking , backing up. I am not the only one, people of reddit confirm this and so does a general google search. Besides that i love the car and the dealer was super cool about it all but I'm sorry, this is unacceptable, Every time i go get an oil change i ask about a fix and nothing.
Mazda Cx-9 2021
- Date Of Incident: 2023-12-29
- Date Complaint: 2024-10-11
- VIN: JM3TCACY8M0
- Components: UNKNOWN OR OTHER
- Summary: Please add the 2021 CX9 model to the following bulletin. [XXX] This is exactly what is happening with my car and is extremely frustrating that a recall has not been issued to fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda Cx-9 2018
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-09
- VIN: JM3TCADY4J0
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: - My 2018 Mazda CX 9 started stalling and jittering at idle and then eventually during slow driving. - Next day I got a check engine light, took to Mazda service center at the dealership I have been going to for last 6 years since I bought the car. - Service center diagnosed that there was a coolant leak through the cylinder head which seems to have cracked. - Further investigation indicated that this has been identified on many other similar Mazda engines and a Technical Service Bulletin had been issued by Mazda to Dealers. - On probing initially, dealership declined they were aware of any such problem. - The amount of repair for the engine replacement (cylinder head and other parts) is exuberant and is almost half of the value of my car, and is not expected for a low 44,000 miles car. - This had posed safety issue for my family since the stressed engine with leak in cylinder head could lead to fire and fatality. - I am awaiting response from Dealership and Mazda corporation case#[XXX] for a response especially when this issue has been filed under a class action lawsuit: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda Cx-9 2018
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-02
- VIN: JM3TCBDY3J0
- Components: ENGINE
- Summary: Engine cylinder head is leaking coolant. This is a known issue by Mazda as they have submitted a TSB on the issue but have yet to submit a recall. The leak causes overheating along with pollution of coolant fluid into the environment. The problem was diagnosed by a Mazda dealership. The leaking occurred before a light came on the dashboard. The light on the dashboard only came on once the engine began overheating.
Mazda Cx-9 2021
- Date Of Incident: 2024-08-15
- Date Complaint: 2024-10-01
- VIN: JM3TCBDY4M0
- Components: SUSPENSION
- Summary: The contact owns a 2021 Mazda CX-9. The contact stated while driving at various speeds and turning, there was a popping sound coming from the front end of the vehicle. The front-end popping sound also occurred while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 68,811.
Mazda Cx-9 2016
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-10-01
- VIN: JM3TCBCY4G0
- Components: ENGINE
- Summary: Cylinder head coolant leak. No warning lights.
Mazda Cx-9 2019
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-27
- VIN: JM3TCBCYXK0
- Components: STEERING
- Summary: My 2019 Mazda CX9 when you turn the steering wheel it makes a clicking noise. I brought car to a mechanic and was told there is a loose bolt in steering column. Mazda has a TSB bulletin on this issue TSB# 06-001/24 dated 01/23/2024. When I brought car to Palisades Mazda two other customers on line with me have the same issue. I looked on internet and found alot of people are having the same issue. Mazda is aware of this problem and it is a defect. Mazda is fixing this problem for cars under warranty but charging customers past warranty to replace the complete steering column to fix a loose bolt,
Mazda Cx-9 2018
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-27
- VIN: JM3TCBCY0J0
- Components: ENGINE
- Summary: Over heating /coolant leak
Mazda Cx-9 2018
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: JM3TCBCY5J0
- Components: POWER TRAIN,ENGINE
- Summary: coolant leaks at cylinder head , Mazda of America knows issues but not willing to recall , they hava a bulletin number 01-002/23 . pls help
Mazda Cx-9 2018
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-09-16
- VIN: JM3TCBDY7J0
- Components: ENGINE
- Summary: While driving on an interstate service drive in Michigan, my 2018 Mazda CX9 GT suddenly lost power and began flashing overheating warnings. I tried to move my vehicle to a safe spot while the warning and sudden loss of power was happening, which took a moment due to traffic flow and my family being in the car. I moved the car off the road, and let it cool. I slowly drove the car to a parts store to get coolant. Once the cooling system was filled, I brought the car home and began researching the problem. According to internet threads like Reddit this is a wide spread problem happening among Mazda vehicles with several law firms researching class action lawsuits. My car is stuck at the dealership until I can find $12,000 to fix it, and sadly there are hundreds more just like me according to sites like [XXX] and [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] And includes a Mazda Service Bulletin which indicates that there are design faults in the original cylinder head that causes the issue and that repair techs should replace failed parts with the updated and redesigned cylinder head. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Mazda Cx-9
The National Highway Traffic Safety Administration (NHTSA) has issued 47 recalls for different components of the Mazda Cx-9.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mazda Cx-9 2019
- Report Received Date: 2021-11-12
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Model: Mazda Cx-9 2018
- Report Received Date: 2021-11-12
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Model: Mazda Cx-9 2020
- Report Received Date: 2021-09-27
- Manufacturer: Mazda North American Operations
- Components: SEATS:MID/REAR ASSEMBLY
- Summary: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
- Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
- Model: Mazda Cx-9 2021
- Report Received Date: 2021-09-27
- Manufacturer: Mazda North American Operations
- Components: SEATS:MID/REAR ASSEMBLY
- Summary: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
- Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
- Model: Mazda Cx-9 2010
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Latest negative Mazda Cx-9 car reviews
Latest positive Mazda Cx-9 car reviews
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Vehicle year: 2008
I've been searching for a family car for a while now. I test drove several cars, including the Honda Pilot, Odyssey, Toyota Highlander, Toyota Sienna, GMC Acadia, and Hyundai Veracruz. At first, I was considering the Honda Odyssey because it was affordable and looked good, but I wasn't satisfied with how it drove. However, when I test drove the Mazda CX9, it was love at first sight. I absolutely love how it drives, and the exterior and interior design are fantastic. Overall, they did a great job with the design. The ride is firm and spacious enough for seven adults.
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Vehicle year: 2010
I really enjoy my CX-9, but there are a couple of things that I wish were different. Unfortunately, fog lights are only available on the GT model and not on any of the other models. Additionally, I'm not a fan of the Zenon headlights or the low profile 20-inch rims. It's frustrating to have a vehicle that doesn't come with fog lights, especially considering the price. Another issue I've encountered is with Mazda's choice of Bridgestone Dueler tires. They are not suitable for all seasons and I found that my AWD car struggled to maintain traction on just an inch of snow. This can be quite dangerous.
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Vehicle year: 2012
I would have loved to give it a 4.5-star rating because it truly deserves it. It's an exceptional mid-size/large SUV that's more fun to drive than any other car in its class. The handling, acceleration, and braking are all better than any car or SUV I've owned before. Although the ride was a bit harsh when it was new (due to the 20
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Vehicle year: 2018
Price for quality good. Leather well done. Technically great. Storage or luggage a little small. Nice ride and handles well.
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Vehicle year: 2013
We bought this car because we outgrew our Envoy. We needed to seat 4 kids and 2 adults. The biggest issue I have with this car is that it has hardly any headroom. With the slant that most cars have nowadays, you almost always hit your head getting in or out. However, I must note that my husband and I are not tall people. On the bright side, it sits a little higher off the ground like my Envoy does, and it has bigger doors, making it easier to get my little one buckled in her rear-facing car seat compared to my Envoy. I can fit my Baby Trend jogging stroller in the back, but it takes up the entire back unless I put a seat down. As for driving performance, it handles well. I've only driven it on rain and dry roads, but so far, it has done great. It has a good turn radius and a smooth ride, even on poor roads. It's also a quiet ride. Visibility is a little tricky when backing up since they squashed the top down, which gives you a bit more of a blind spot. This is just my opinion so far based on two months of ownership. I'm a first-time Mazda owner, and I'm happy with my purchase!
Are you having problems with your Mazda Cx-9?
Cielo Bruen 2025-02-21
Vehicle year: 2009
Hello! We are a family of five with three young children and grandparents who love to come along for the ride. We were in need of an SUV with a true third row, and the CX-9 was the best option available to us at the time (the Acadia and Enclave were not being leased at the time). Although the interior is fairly comfortable, it does not compare to the Lexus RX 350 we had before this car. Additionally, the fuel economy is not great -- I average 14 MPG with combined city & highway driving. My husband has a Toyota Highlander and gets much better fuel economy. Needless to say, we have decided that this will be our last CX-9.
Sidney Hoeger 2025-02-19
Vehicle year: 2022
I recently purchased a 2021 CX9 Signature in Soul Red Paint with Parchment Napa Leather. The vehicle had good build quality and looked really nice. It also drove very well. However, I did experience some issues with the safety features such as the blind spot and lane departure warning not being accurate, and the collision mitigation or brake assist rarely worked. On the other hand, the 360 camera quality was amazing. Unfortunately, the Turbo Engine problem burning oil was a major flaw. Every 3500-4000 miles, the vehicle would run out of oil. Mazda is aware of the problem and their solution is to top off the oil. They are currently being sued for refusing to repair the valve stem defect in their engines. Hopefully, they will be forced to repair their faulty engines. Despite the issues, I appreciate the car's good looks and smooth ride. However, I will not be purchasing another Mazda in the future.
Finn Cartwright 2025-02-19
Vehicle year: 2013
I recently had a very unfortunate experience with my Mazda CX-9. Despite following all the required maintenance procedures for the first 60 miles, the engine completely died after 5 years and 3 months and 68K miles. According to Mazda, a very rare situation occurred inside the engine where the internal water cooling systems broke and leaked into the engine, resulting in broken rods and the need for a completely new engine that would cost $10,000. After being passed off to Mazda corporate, I was disappointed to hear that they were unable to help me due to the car being out of warranty. Although I am understandably upset, I wanted to share my experience to warn others. It is important to note that I did everything right in regards to taking care of my Mazda CX-9, yet the engine still failed. Please keep this in mind when considering purchasing this car.
Ethel Maggio 2025-02-16
Vehicle year: 2007
This car has been with us for three years and has been a reliable companion. Although we have experienced some issues with the build quality, such as paint peeling and plastic parts falling off, we have still enjoyed our time with it. Unfortunately, we recently discovered that the right front tie rod was damaged and it has been in the repair shop for a week. While we have had some difficulties with Mazda's service, we are confident that they will resolve the issue soon. We understand that these things can happen and we appreciate Mazda's efforts to fix the problem. Although this experience has been frustrating, we still have a positive view of Mazda and their vehicles. Thank you for your attention to this matter.
Edd Heller 2025-02-11
Vehicle year: 2022
It is time for me to give my review on my Cx9. I purchased the touring with the premium package and I can confidently say that it has everything you need at this trim level. While I am not a fan of all the new technology features like lane keep assist or collision braking, I do appreciate the blind spot feature. The SUV has been trouble-free for the year that I have owned it, which is expected from a new vehicle. The driving dynamics are great and it handles curvy roads like a dream. The torquee engine has enough horsepower and that signature zoom zoom from Mazda. The interior is luxurious and well-built. While I cannot comment on the long-term reliability of the 2.5 turbo engine, I am happy with my purchase and hope it lasts a long time. Mazda has made great progress since separating from Ford and I hope their cars continue to be fun to drive. I traded in my Mazda CX9 after 18 months due to excessive oil consumption, which I found unacceptable for such a new car.Mazda's engine issue affects both turbo and non-turbo engines. As a first-time Mazda owner, I was disappointed with the reliability of the car. Reliability should be the top priority for car companies, rather than luxury or technology. While Toyota still produces some reliable cars, not all of them are. It's important to do thorough research before making a decision.