2012 Mazda Cx-9 problems
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda in Japan since 2006 through two generations With three-row seating, it was Mazda's largest passenger vehicle until the arrival of the CX-90.
Despite being built in Japan at Mazda's Ujina #1 plant in Hiroshima Prefecture, the CX-9 was never offered in the Japanese domestic market. The shorter and narrower Mazda CX-8 was offered in Japan instead.
First generation (TB; 2006)
The first generation CX-9 was originally fitted with a 3.5 L Ford V6 engine, but, in 2008, the engine was changed to a 3.7 L unit producing 204 kW (274 hp) and 366 N⋅m (270 lb⋅ft) of torque. The updated engine was introduced in June 2007 and it was now built by Mazda themselves. This engine was coupled with a six speed automatic transmission. The first generation is based on the Ford CD3 platform that is shared with many Ford and Mazda models; the Ford Edge is its close mechanical sibling. It was launched at the 2006 New York International Auto Show.
Standard safety equipment included blind spot monitoring, backup camera, electronic stability control, traction control, roll stability control, front side impact airbags, and three row side curtain airbags.
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Common 2012 Mazda Cx-9 problems
Based on the complaints from owners of the 2012 Mazda CX-9, several common problems have been reported:
- Engine Problems:
- Owners have reported engine issues, although specific details are limited. It is essential to monitor for any signs of engine malfunction or performance issues.
- Transmission Concerns:
- Some complaints mention transmission problems, including hard shifts, jerking, and hesitations. These issues can impact the driving experience and may require professional attention for diagnosis and repair.
- Cooling System Defects:
- There have been reports of coolant leaks into the engine oil, potentially leading to engine failure. This issue is critical as it can result in costly repairs, such as engine replacement, to address the root cause of the problem.
- Other Reported Problems:
- Additional complaints include issues with the drivetrain, exterior accessories, body/paint, fuel system, lights, suspension, windows/windshield, seat belts/airbags, steering, and various electrical and interior accessories. These problems vary in severity and may impact the overall performance and safety of the vehicle.
Owners of the 2012 Mazda CX-9 should remain vigilant for any signs of these common problems and address them promptly to ensure the safety, reliability, and longevity of their vehicle. Regular maintenance, timely repairs, and thorough inspections can help mitigate these issues and maintain the optimal performance of the Mazda CX-9.
What are the major problems with the Mazda CX-9?
3 Common Mazda CX-9 Problems
- Which Mazda Vehicles Have Recalled Takata Airbags? Parts supplier, Takata, manufactured defective, shrapnel-hurling airbag inflators that need to be recalled. ...
- Valve Stem Corrosion and TPMS Warnings. ...
- CX-9 Brake Booster Failure.
Is Mazda CX-9 a good car 2012?
Like many large crossovers, the 2012 Mazda CX-9 provides admirable road trip transportation, offering a comfortable ride on long journeys. It separates itself from the pack by driving like a smaller, more agile vehicle thanks to its precise, communicative steering and buttoned-down composure in corners.
How many miles can a 2012 Mazda CX-9 last?
With proper care and maintenance, the 2012 mazda cx9 lasts about 200,000 miles.
Is the Mazda CX-9 a reliable car?
MAZDA CX-9 Reliability
In studies completed by Repair Pal, the Mazda CX-9 achieved a reliability score of 4 out of 5, which ranks first out of 14 full-size SUVs rated. Compared to the average, the Mazda CX-9 was found to have a lower annual repair cost and far less severe repair issues than similar vehicles.
2012 Mazda Cx-9 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mazda Cx-9 problems, we found that the most common problems with these 2023 model year vehicles are:
- Service brakes problems
- Engine problems
- Air bags problems
- Power train problems
- Vehicle speed control problems
The graph below shows statistics for all 2012 Mazda Cx-9 vehicle components and the number of complaints received.
Latest 25 complaints 2012 Mazda Cx-9
The NHTSA has received 219 complaints about various vehicle components related to the 2012 Mazda Cx-9. Below are the 25 most recent complaints reported for 2012 Mazda Cx-9 vehicles.
2024-09-16
STEERING PROBLEM
- Date Of Incident: 2024-09-13
- VIN: JM3TB3DVXC0
- Components: STEERING
- Summary: Ball joints replaced due to tear in both rubber covers and driver side ball joint very loose. Was previously repaired in July 2015 under recall Number: 15V451000.
2023-09-29
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-09-22
- VIN: JM3TB3DV3C0
- Components: SERVICE BRAKES
- Summary: I was driving normally when I started sowing down and noticed the brakes were harder to push. I finally stopped just before almost rear-ending a vehicle in front of me. It turns out the brake booster, a known problem that was not communicated to me a few years ago, failed and makes braking the vehicle harder, increases distance, and makes the vehicle unsafe to drive. The problem has been reproduced via a diagnostic test at Mazda of Gladstone dealership on 9/27/23. The dealership has been the only people who have inspected the issue. There were no warning signs, no warning lights, nothing. It was scary because I didn't think my vehicle was going to stop. It's completely dangerous. I have not gotten the vehicle repaired yet because I believe Mazda holds responsibility as this has been a known issue with their cars.
2023-07-24
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-01
- VIN: JM3TB3CV2C0
- Components: POWER TRAIN
- Summary: The water pump suddenly started leaking and the mechanics I talk to said this is a very common problem with this vehicle and type of engine. Sounds like owners are left to foot the bill for this costly and difficult repair of a defective product. Hopefully more owners come forward and report their experience in this regard
2023-07-13
SUSPENSION PROBLEM
- Date Of Incident: 2023-02-01
- Crash: 1
- VIN: JM3TB3CV3C0
- Components: SUSPENSION
- Summary: The contact owns a 2012 Mazda CX9. The contact stated that the vehicle had previously been involved in a crash due to a fractured passenger's side lower control arm. The dealer was made aware of the failure and confirmed that the vehicle had been repaired under NHTSA Campaign Number: 15V451000 (Suspension). The dealer referred the contact to the manufacturer for assistance. An independent mechanic replaced the passenger's side lower control arm; however, the contact stated that after the repair was performed, the engine rattled and the vehicle stalled. The vehicle was then taken back to the independent mechanic, who determined that the driver's side lower control arm spacers were missing and that the front and rear axles, brakes, and rear shocks needed to be replaced. Additionally, the cage bolts needed to be retightened. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 110,000.
2023-02-28
SEAT BELTS PROBLEM
- Date Of Incident: 2022-12-01
- VIN: JM3TB3DA3C0
- Components: SEAT BELTS
- Summary: The contact owns a 2012 Mazda CX-9. The contact stated that on several occasions while driving at various speeds, the front passenger’s side seat belt was tightening intermittently causing discomfort for the front seat passenger. There was no warning light illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,000.
2023-02-20
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-01-04
- VIN: JM3TB3CVXC0
- Components: SERVICE BRAKES
- Summary: On August 14, 2020, the brake booster along with the master cylinder failed, resulting in very dangerous and frightening driving conditions, and the parts were replaced with Mazda original parts. This was an ongoing issue with the Mazda CX-9’s. I reported it to the NHTSA, complaint number 11480067. On January 4, 2023, the brake master cylinder and booster failed again resulting again in very dangerous and frightening driving conditions. The car was driven only 25,383 miles before the brakes failed the second time. The Mazda parts were defective and continue to be so after many years with no effort by Mazda to improve these parts. Attached are the repair invoices for both incidents. I have tried contacting Mazda and they refuse to address the issue.
2022-10-28
STEERING,POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2022-10-27
- VIN: jm3tb3ba7c0
- Components: STEERING,POWER TRAIN,ENGINE
- Summary: After hearing low rumbling sound and smelling burnt oil, car was taken to dealer for check up. They informed me of known issue, front PTU leaking oil due to design flaw that put the PTU so close to the exhaust. I am seeing that other owners of this model are also reporting fires due this same exact problem, apparently unbeknownst to me Mazda has provided extended warranty up to 90k miles but not actually informed the owners of this as a potential catastrophic problem. my personal review has informed me that fire seem to be most common between 110,000 and 130,000 mile ranges.
2022-08-18
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-08-10
- VIN: JM3TB3CVXC0
- Components: SERVICE BRAKES
- Summary: The brakes suddenly became very difficult to press as if I did not have power brakes. No warning lights came on and it became very difficult to stop the car. Then if I had to break suddenly and hard it would stall. I brought it to the repair shop and the brake booster was defective. The brake booster along with the master cylinder had to be replaced. It was a very dangerous and frightening experience the brakes suddenly difficult to use. I contacted Mazda customer service and they did not care. I then tried to escalate the issue over the last two years but it was impossible to contact anyone and all emails came back undeliverable. I just recently learned that I can report this danger to the NHTSA.
2022-08-12
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-08-11
- VIN: Jm3tb2ca7c0
- Components: UNKNOWN OR OTHER
- Summary: Vehicle completely shuts off while driving making it hard to turn the steering wheel and apply brakes. Vehicle is able to be turned back on shortly after. Does this randomly. Probably 2 x within a 3-6 month period
2022-06-20
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-06-08
- VIN: JM3TB3DV3C0
- Components: SERVICE BRAKES
- Summary: Brake power boost failure
2022-03-28
SERVICE BRAKES PROBLEM
- Date Of Incident: 2017-03-06
- VIN: JM3TB3BV0C0
- Components: SERVICE BRAKES
- Summary: This is relating to NHTSA Investigation PE 14-005. Although this car is a 2012 Mazda CX9, my wife driving the car had the same issue where she heard a hissing noise and the brakes were very difficult for her to depress or to stop. A brake issue is a major defect where the NHTSA should have initiated a recall in accordance with 49 U.S.C. 30118-30120, which required notification of all owners. Why the NHTSA allowed Mazda to only issue a 'Special Extended Warranty' is beyond me, and smells of a back door deal. Nonetheless, I was unaware of this issue with the Mazda CX9's as I was never notified. My wife drove the vehicle home and I purchased the replacement parts at my own expense. This should be a full recall and should be reopened as your current investigation PE 14-005 only included years 2010-2011, and did *not* include the 2012 model year.
2022-01-09
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-01-07
- Crash: 1
- VIN: JM3TB2BA0C0
- Components: SERVICE BRAKES
- Summary: I was driving along the highway and traffic began to slow. I pushed the brakes and the car did not stop.
2022-01-07
ENGINE PROBLEM
- Date Of Incident: 2022-01-04
- VIN: JM3TB3CV5C0
- Components: ENGINE
- Summary: CAR IDELS UP AT STOP SIGNS
2021-10-05
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-09-24
- Number Of Injuries: 1
- VIN: JM3TB3CV5C0
- Components: SERVICE BRAKES
- Summary: Brake booster failure caused a near miss. Wife driving with 5 year old daughter in the vehicle. The stopping force required on the brake pedal became excessive and the stopping (safe braking) distance significantly increased causing emotional distress. My understanding is this part (brake booster) has a defective diaphragm that deteriorates over time. The extended warranty created for this particular issue did not cover the vehicle at the time of the failure.
2021-10-04
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-10-02
- VIN: JM3TB2DV2C0
- Components: SERVICE BRAKES
- Summary: BRAKE BOOSTER INTERNAL FAILURE - This is a known issue and a safety hazard on Mazda CX 9 models and should be investigated again regardless of the age of the vehicle.
2021-08-02
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2021-07-29
- VIN: JM3TB2CA6C0
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Mazda CX-9. The contact stated while driving 25 mph and approaching a stop sign, depressing the brake pedal the vehicle failed to stop. The contact stated that there was no warning light illuminated. The contact stated that she pumped the brake pedal and shifted to neutral until the vehicle came to a stop. The contact was able to drive to her residence. The contact took the vehicle to an independent mechanic and was informed that the power brake booster and master cylinder needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was 29,805.
2021-04-29
SERVICE BRAKES, HYDRAULIC,ENGINE PROBLEM
- Date Of Incident: 2021-04-05
- VIN: JM3TB3CA7C0
- Components: SERVICE BRAKES, HYDRAULIC,ENGINE
- Summary: TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO REACH OUT TO THE DEALERSHIP ELDORADO CHEVROLET(233 N CENTRAL EXPWY, MCKINNEY, TX 75070). THE CONTACT WANTED A SECOND OPINION AND THE VEHICLE WAS TAKEN TO ELDORADO CHEVROLET (2300 N CENTRAL EXPY, MCKINNEY, TX 75070) WHERE IT WAS ALSO DIAGNOSED WITH THE MASTER CYLINDER AND BRAKE BOOSTER NEEDING TO BE REPLACED. THE SVC MGR INFORMED CONSUMER HE WOULDNT ADVISED ANYONE TO DRIVE THE VEHICLE UNTIL REPAIRS WERE MADE. DUE TO INCORRECT TITLE WORK THE DEALER REFUNDED SOME MONEY AND TOOK POSESSION OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CONSUMER STATED THE VEHICLE WAS PUT BACK ON THE LOT FOR RESALE. THE CONSUMER CONTACTED A LAWYER AND VEHICLE WAS TAKEN OFF THE LOT BUT CARFAX WAS NOT UPDATED WITH CORRECT INFORMATION.
2021-02-22
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-02-21
- Crash: 1
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND DROVE FORWARD CRASHING INTO A WOODEN SEATING BENCH WHICH WAS PUSHED INTO A BUILDING. DURING THE INCIDENT THE DRIVERS FOOT WAS PRESSING THE BRAKE PEDAL. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
2020-12-28
AIR BAGS,SEAT BELTS PROBLEM
- Date Of Incident: 2020-12-21
- Number Of Injuries: 2
- VIN: JM3TB2CA3C0
- Components: AIR BAGS,SEAT BELTS
- Summary: TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JOE MAUS MAZDA LOCATED AT 6735 E INDEPENDENCE BLVD, CHARLOTTE, NC WHO REPLACED THE AIRBAGS AND SEAT BELTS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FRONT PASSENGER AND DRIVER BOTH SUSTAINED MINOR NECK AND BACK INJURIES DURING THE INCIDENT. THE FAILURE MILEAGE WAS 126,417.
2020-11-04
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-11-03
- VIN: JM3TB3BV0C0
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE BRAKES GRADUALLY SLOWED DOWN THE VEHICLE AND STOP INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL ON THE VEHICLE. THE CONTACT CONTACTED RILEY MAZDA (75 MYRTLE AVE, STAMFORD, CT 06902, (203) 978-5780) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED OF AN EXTENDED WARRANTY COVERAGE HOWEVER, THE MILEAGE HAD BEEN EXCEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
2020-10-22
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-10-21
- VIN: JM3TB3CV0C0
- Components: SERVICE BRAKES
- Summary: I WAS DRIVING SLOWLY ABOUT 30MIPH AND BEGAN HEARING A HISSING NOISE WHEN I DEPRESSED THE BRAKE PEDAL. ONCE I PULLED INTO MY DRIVEWAY A SMALL INCLINE, AND PUSHED THE BRAKE PEDAL IT WAS VERY TIGHT AND STOPPED AT A POINT, BUT WOULD NOT GO FURTHER, TRIED SHIFTING DIFFERENT GEARS. FINALLY BRAKE DEPRESSED. HISSING HAS CONTINUES, VERY STIFF BRAKE PEDAL
2020-10-22
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-04-23
- VIN: JM3TB2DA1C0
- Components: SERVICE BRAKES
- Summary: I WAS ON THE INTERSTATE (DRIVING 60+MPH) AND THE CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES FOR AN UNKNOWN REASON. I TRIED TO USE MY BRAKES BUT THEY WERE ROCK HARD AND THE PEDAL WOULDN'T DEPRESS. I WAS FORCED TO SWERVE TO THE RIGHT, STILL HAVING NO BRAKES, AND BARELY MADE IT OVER 3 LANES TO THE SHOULDER OF THE ROAD. IN DOING SO, I CAUSED TOTAL CHAOS AROUND ME, CAUSED A TRACTOR TRAILER TO START TO JACKKNIFE, WHICH CAUSED A CHAIN REACTION BEHIND HIM. IT WAS A TOTAL MIRACLE THAT NO ACCIDENTS WERE CAUSED AND NO ONE WAS KILLED. I CALLED MY MECHANIC FROM THE SIDE OF THE ROAD, HYSTERICAL. HE LOOKED IN HIS DATABASE AND FOUND THAT MAZDA HAD KNOWN ISSUES WITH THEIR POWER BRAKE BOOSTER. I SUBSEQUENTLY FOUND A LETTER FROM MAZDA INSTRUCTING OWNERS "IF YOUR VEHICLE IS FUNCTIONING PROPERLY, THERE IS NO NEED TO CONTACT YOUR DEALER." ARE YOU KIDDING ME???? MY BRAKES WERE FINE UNTIL THEY WEREN'T, THEN I NARROWLY AVOIDED BEING KILLED OR CAUSING THE DEATH OF ANOTHER BECAUSE APPARENTLY MAZDA'S BODY COUNT WASN'T HIGH ENOUGH TO ISSUE A RECALL.
2020-10-02
SUSPENSION PROBLEM
- Date Of Incident: 2020-08-16
- VIN: JM3TB3CV7C0
- Components: SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2012 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUT-OFF WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT WATER ENTERED THE VEHICLE AND CAUSED THE CORROSION OF THE FRONT SUSPENSION BALL JOINT. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
2020-09-29
ENGINE PROBLEM
- Date Of Incident: 2020-09-22
- VIN: JM3TB3CA2C0
- Components: ENGINE
- Summary: MY WIFE WAS DRIVING DOWN A CITY STREET WHEN THE CAR COMPLETELY SHUT DOWN AND LOST ALL POWER. LUCKILY, SHE WAS ABLE TO STOP WITHOUT CAUSING AN ACCIDENT. WE HAD CAR TOWED TO AN INDEPENDENT MECHANIC. AFTER INSPECTION WE WERE TOLD THE WATER PUMP HAD FAILED CAUSING COOLANT TO LEAK INTO THE ENGINE AND CAUSED COMPLETE ENGINE FAILURE. WE WERE QUOTED $8K-$10K TO REPLACE THE ENGINE. THE 2012 MAZDA CX-9 ONLY HAD 99K MILES, BUT UNFORTUNATELY OUR EXTENDED WARRANTY EXPIRED A FEW YEARS AGO, SO MAZDA WAS OF NO HELP. WE WERE LEFT TO JUNK OUR CAR FOR A FRACTION OF WHAT IT'S VALUE SHOULD HAVE BEEN. APPARENTLY THIS IS A KNOWN ISSUE AND WE WILL BE JOINING THE CURRENT CLASS ACTION LAWSUIT AGAINST MAZDA.
2020-09-15
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-08-13
- VIN: JM3TB3BV8C0
- Components: SERVICE BRAKES
- Summary: BRAKE BOOSTER ON VEHICLE WENT OUT WHILE DRIVING, HARD TO ENGAGE BRAKE AND SLOW VEHICLE TO A STOP.
2012 Mazda Cx-9 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2012 Mazda Cx-9.
2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
2018-10-12
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
2017-07-18
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
2015-07-20
- Manufacturer: Mazda North American Operations
- Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Summary: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
- Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
Negative 2012 Mazda Cx-9 car reviews
Positive 2012 Mazda Cx-9 car reviews
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I love towing my small trailer with the CX-9! It does an amazing job!
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You've made an excellent choice with the Grand Touring model - it's a fantastic car with plenty of options!
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It sounds like you have a smaller, sporty car. I'm glad to hear that your 12-hour, 850-mile road trip last summer wasn't as tiring as usual. The smaller steering wheel, sporty seats, and car-like handling seem to have made a difference. The steering is precise and sporty, while the seats are comfortable for a long journey.
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Great car! I'm so glad to hear that you've had such good luck with it. It sounds like it's been really reliable for you. Based on your experience, you would definitely recommend this car, right?
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Very safe, solid and very comfy - spacious 10 out of 10..
Additional sources
More sources of information about 2012 Mazda Cx-9 problems:
Considering a 2012-2015 CX-9 - What am I getting into? : r/mazda
https://www.reddit.com/r/mazda/comments/ac8pqc/considering_a_20122015_cx9_what_am_i_getting_into/
Jan 4, 2019 ... The only big issues that I see are recently, we've been seeing more and more water pumps start to go out, which on the CX-9, you have to remove ...
Here Are The Mazda CX-9 Years To Avoid - CoPilot
https://www.copilotsearch.com/posts/mazda-cx-9-years-to-avoid/
5 days ago ... Common Mazda CX-9 Problems · Water pump failure - According to CarComplaints.com, the number one problem of the CX-9 is its faulty water pump, ...
Have you had any problems with your Mazda CX-9? - Quora
https://www.quora.com/Have-you-had-any-problems-with-your-Mazda-CX-9
Mar 14, 2020 ... If it was not for EV revolution it would be replaced by CX9, so it is buy unless waiting for EV purchase. We had zero issues in all these years, ...
2012 Mazda CX-9 Reliability - Consumer Reports
https://www.consumerreports.org/cars/mazda/cx-9/2012/reliability/
Owner Reported Trouble Spots · Brakes · Electrical Accessories · Noises And Leaks · Exhaust · Fuel System/Emissions · Engine Major · Steering And Suspension.
2012 MAZDA CX-9 Problems | Kelley Blue Book
https://www.kbb.com/mazda/cx-9/2012/common-problems/
How reliable is the 2012 MAZDA CX-9? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Other years of Mazda Cx-9
Are you having problems with your 2012 Mazda Cx-9?
Clifton Strosin 2024-10-29
Pros: The driving feel and features are great. However, there are some cons to consider such as reliability, interior rattles, and gas mileage. I personally find the driving experience to be enjoyable, especially on long trips with my family of six. We recently took a 1600 mile trip and used a Thule attachment on the roof, which made the overall driving experience even more enjoyable. Unfortunately, we did experience a problem with the front differential leaking right before our trip, which had to be replaced. This was a fairly major job and almost derailed our vacation, but fortunately, the dealer had the part in stock. I did some research online and found out that this has been a habitual problem for this model. Despite this issue, I still highly recommend this car for its great driving experience and features.
Favian Koepp 2024-08-29
I had a negative experience with my Mazda. After a month, the driver's seat started making a squeaking noise. Unfortunately, scheduling an appointment with the Mazda dealership was difficult and the customer service was not up to par. Despite contacting Mazda Corporate, I did not receive the assistance I needed. At this time, I am considering selling the car and purchasing an American-made vehicle. I hope that Mazda can improve their customer support in the future. Thank you for your understanding.
Judah Langosh 2024-05-23
We bought the Mazda CX-9 after exhaustively comparing it to the Toyota Highlander and Acura MDX. In the end, we chose the Mazda because it offered better value for money. Although the Highlander had better fuel economy, the MDX was considerably more expensive and, despite being a better car in terms of luxury, features, and style, it did not offer the same value as the Mazda when compared feature-by-feature. We have been very happy with our decision and, after owning the CX-9 for over two years, we are now able to offer a long-term review of its plusses and minuses. We hope that the manufacturer will take our feedback into consideration.
Milo Mertz 2024-03-13
Although our initial experience was terrible, we took immediate action to resolve the issue. Despite living 5 hours away from the closest Mazda Dealership, we purchased a 2012 model with only 26 miles on it. Unfortunately, we encountered a problem with the transfer case on the highway, which was a scary experience for my family. However, we were grateful for the help we received from some kind strangers and our car was towed to Pueblo, Colorado (5 hours away) for repairs. Our top priority is the safety of our family and we are confident that our Mazda will provide us with the reliability and security we need.