2018 Infiniti Qx60 problems
The Infiniti QX60, called the Infiniti JX until the 2014 model year, is a mid-size luxury crossover SUV with three-row seating produced by Infiniti, the luxury vehicle division of Japanese automaker Nissan. It is underpinned by an elongated Nissan Murano platform also used by the Nissan Pathfinder.
In keeping with Infiniti's naming scheme for 2014, in which cars begin with Q and SUVs begin with QX, the JX was renamed to QX60. While the number previously denoted engine displacement (for example, 35=3.5L engine), the new number, 60, is largely to do with its place in the product lineup, with larger numbers usually corresponding to more expensive vehicles.
First generation (L50; 2013)
The Infiniti JX35 was announced in April 2012 in the United States as a 2013 model. A concept version had been debuted at the 2011 Pebble Beach Concours d'Elegance event, while the production model was unveiled at the 2011 Los Angeles Auto Show. For 2014, the car was renamed the QX60.
The QX60 was the first three-row crossover to be released by Infiniti. Design work was done through 2009, by Naoyuki Ohkoshi under Shiro Nakamura. In 2012 Nissan announced that the Pathfinder would also have the same platform as the QX60 for the 2013 model year.
The QX60 had previously been under consideration for the Australian market, but the numbers for right-hand-drive re-engineering and local homologation failed to add up and get approved by Australian authorities unlike its Nissan Pathfinder sibling. This results that the QX60 would not be available in RHD markets as it would only be available exclusively in LHD markets.
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Common 2018 Infiniti Qx60 problems
The 2018 Infiniti QX60 has encountered several common problems reported by owners:
- Safety System Issues: Some owners have experienced safety system issues within the first 10,000 miles, usually due to sensors malfunctioning. In some cases, resetting the safety system can resolve the problem, while in others, sensor replacements on the bumpers may be necessary, costing around $250.
- Paint Fade Issues: Owners have reported paint fade problems around 55,000 miles, particularly on large flat surfaces like the hood and roof when left in direct sunlight unprotected. Resolving paint fade requires repainting affected areas, with an estimated cost of around $1,000 per panel.
- Brake Fluid Leak Recall: A recall on the 2018 QX60 involves brake fluid leaking into the ABS pump, increasing the risk of a fire. Infiniti offers to replace the ABS actuator for free on affected models.
These issues, while relatively common among 2018 Infiniti QX60 owners, are considered minor and manageable with proper maintenance and timely repairs.
How many miles will a INFINITI QX60 last?
When your INFINITI QX60 is properly cared for, and the factory maintenance schedule is followed, this performance luxury SUV for sale can easily continue for 300,000 miles or more when most of the driving is smooth highway driving.
Do INFINITIs QX60 transmission fail?
Transmission issues make up roughly 8% of all Infiniti owner complaints . The majority of the issues have been reported by QX60 owners.
Is the INFINITI QX60 reliable?
The QX60 was awarded by J.D. Power for dependability in the midsize premium SUV segment. INFINITI is ranked 16th among 32 car brands by RepairPal, with an average annual maintenance cost of $638, typical for luxury vehicles. INFINITIs show moderate fuel efficiency.
Are INFINITIs QX60 expensive to maintain?
An INFINITI QX60 will cost about $10,805 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury SUV models by $4,909. There is also a 32.16% chance that a QX60 will require a major repair during that time.
2018 Infiniti Qx60 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Infiniti Qx60 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Service brakes problems
- Engine problems
- Electrical system problems
- Unknown or other problems
The graph below shows statistics for all 2018 Infiniti Qx60 vehicle components and the number of complaints received.
2018 Infiniti Qx60 complaints
The NHTSA has received 25 complaints about various vehicle components related to the 2018 Infiniti Qx60.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-21
- VIN: 5N1DL0MM0JC
- Components: POWER TRAIN
- Summary: Check Engine light came on. Diagnosis revealed timing chain needs to be replaced. Mileage is past the warranty but years is not past the warranty. Repair comes just a couple of months after gear shift locked up and full gear shift assembly had to be replaced.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-15
- VIN: 5N1DL0MN0JC
- Components: POWER TRAIN
- Summary: Malfunction of Power Train from 2018 Infiniti QX60. On July 19th, I visited Infiniti of Beachwood due to engine error light (error code P0776, CVT tranmission malfunction) of 2018 Infiniti QX60 (VIN: 5N1DL0MN0JC533475, mileage 79600). Infiniti dealer service at beachwood asked me wait untill they receive transmission warranty approval from their regional Headquarter. During last 3 weeks, I called more than 20 times but warranty service was still not approved, and on 7th August Infiniti Service manager asked me to bring the car back regardless of driver's safety with mal-functioning transmission when I complained by phone. According to Court Quality Action on March 29th 2022, CVT Warranty of 2015-2018 Infiniti QX60, effective from June 1st 2022, was extended to 96th months/94,000 miles from 72 months/70,000 miles, therefore Infiniti should approve and provide warranty service immediately without approval pending on this. However, Infiniti does not respect Court decision of transmission warranty, nor does not provide warranty service properly timely either including irresponsible attitude of service employees as well. I want Infiniti USA to follow up the court decision of transmission warranty coverage of transmission to be applied immediately to replace it.
ENGINE PROBLEM
- Date Of Incident: 2023-07-15
- VIN: 5N1DL0MN1JC
- Components: ENGINE
- Summary: The contact owns a 2018 Infiniti QX60. The contact stated that upon attempting to start the vehicle, he heard an abnormal sound coming from the engine compartment. The vehicle failed to start. After calling Roadside Assistance, all attempts to jumpstart the vehicle failed. The check engine warning light was illuminated on the instrument panel. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 154,000.
AIR BAGS PROBLEM
- Date Of Incident: 2023-06-13
- Number Of Injuries: 3
- Crash: 1
- VIN: 5N1DL0MN6JC
- Components: AIR BAGS
- Summary: I was doing around 60 mph when a guy to my right did an illegal u turn right in front of my car. The front of my car hit the driver side of his car. There was extensive damage to the front end of my car but my air bags did not go off.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-10-31
- VIN: 5n1dl0mm8jc
- Components: ELECTRICAL SYSTEM
- Summary: The windshield wipers quick working while in a rainstorm, more than once. They will stall out and then start again with up to a minute in between. The vehicle can be inspected before repairs. The safety of everyone in and outside the vehicle is compromised significantly, with visibility while driving on all roads and freeways. The vehicle is going into the dealer and there is a current recall affecting this vehicle. just not my VIN. No other inspections at this time. No warning signals of any kind. I am completely scared to drive it as it rains here often. The closest dealer is an hour away and I will have to drive it there. It has happened multiple times.
ELECTRICAL SYSTEM,AIR BAGS PROBLEM
- Date Of Incident: 2022-08-02
- VIN: 5N1DL0MMXJC
- Components: ELECTRICAL SYSTEM,AIR BAGS
- Summary: To whom this may concern.My vehicle middle console is completely out.My Radio no longer powers on.The A/C runs continuously however I’m unable to control any functions including my defrosts.therefore as the weather is getting colder I’m not able to activate the defrost so my front window fogs up clearing my view I’m able to utilize my wipers wisely.Last for not least my ABS Air bag light comes on and then continues to flash throughout my commutes.I’m not understanding why am I being told that I’ll be the one responsible for the bill..This situation was and clearly is nothing to do with my actions.
SUSPENSION PROBLEM
- Date Of Incident: 2022-08-05
- VIN: 5N1DL0MM0JC
- Components: SUSPENSION
- Summary: The contact owns a 2018 Infiniti QX60. The contact stated while driving 25 MPH and making a left turn, the contact stated that the rear of the vehicle was vibrating and shuddering. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to the dealer and the contact stated that rear electric coupling needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The failure mileage was 92,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2022-08-18
- VIN: 5N1DL0MM0JC
- Components: POWER TRAIN
- Summary: The contact owns a 2018 Infiniti QX60. The contact stated that while driving 40 MPH or at slower speeds, the All-Wheel Drive (AWD) failed to function as designed, causing the passenger’s side rear tire to spin. The contact stated that the vehicle was hesitating while attempting to accelerate. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the rear-end electric coupling needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure however, the vehicle was not covered under recall or TSB. The approximate failure mileage was 94,000.
POWER TRAIN,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2022-02-01
- VIN: 5N1DL0mm7JC
- Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
- Summary: I purchased my 2018 QX60 in 2021 at Competition Infiniti as a certified pre-own vehicle. I soon began to hear a rattling noise and the steering wheel would vibrate a little. I brought the vehicle back to the dealer several times with this complain and they keep telling me that their is nothing that the can do for me because that’s the way the vehicle is built. The noise as I was told is common in QX60 models and that I’m not the only person that has complained about it. I told him that I don’t expect for a $30,000+ Luxury vehicle to sound that. They also explained to me that it was something that was built in the vehicle to help with fuel efficiency. I think he called it a Droner or something like that. I love the look my vehicle but I hate driving my vehicle because of this noise. I filed a complaint with Infiniti consumer service as well, who instruct me to have the fail inspected by another Infiniti dealer to make sure the dealer is not refusing to fix the problem. I am disgusted that a vehicle that I purchased at an Infiniti dealer is sounding like this. If you can provide any help in this matter, it would be greatly appreciated.
VISIBILITY PROBLEM
- Date Of Incident: 2022-04-23
- VIN: 5N1DL0MN0JC
- Components: VISIBILITY
- Summary: The contact owns a 2018 Infiniti QX60. The contact stated while driving 40 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and noticed that the sunroof panel had shattered. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The contact then towed the vehicle to Infiniti at HGreg Monrovia (821 E Central Ave, Monrovia, CA 91016: (626) 275-1385) and was informed that the sunroof panel had to be impacted with an object to shatter. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The sunroof of my vehicle exploded while driving on the 105 freeway from the airport area in Los Angeles.. I also just found out there is a class action Law Suit. This was extremely dangerous. My life was at risk and order drivers on the freeway. Please don't let Infinity get away with murder. Sunroof on the vehicle exploded while driving on the 105 freeway from the airport area in Los Angeles.. Consumer also found out there is a class action Law Suit.
SEAT BELTS PROBLEM
- Date Of Incident: 2021-11-01
- VIN: 5N1DL0MM3JC
- Components: SEAT BELTS
- Summary: The contact owns a 2018 Infiniti QX60. The contact stated that while operating the vehicle with the front driver’s side or front passenger’s side seat belts unlocked, the seat belt not secured message would display on the instrument panel without the audible chime. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 32,000.
STEERING,POWER TRAIN PROBLEM
- Date Of Incident: 2021-10-23
- VIN: 5N1DL0MN2JC
- Components: STEERING,POWER TRAIN
- Summary: Vehicle purchased oct 23, 2021. Same day of purchase the vehicle displayed steering issues and acceleration issues. Vehicle difficult to steer and accelerate or push the pedal to make the vehicle go forward which has caused pain and stress to my arm and leg. Returned vehicle back to dealer next business day and the service center denies any mechanical issue with vehicle upon their alleged vehicle diagnoatic although the service man agreed and confessed to both myslef and the salesman that the vehicle has an issue that is not showing on the diagnoatic based on the service guy driving the vehicle himself. The dealerahip refuses to acknowledge that they sold me a defective 2018 infiniti QX60 with 22,000 miles that feels to have transmission malfunction and steering malfunction. Vehicle sold to me faulty as a lemon and I a feel useless with a vehicle unsafe and uncomfortable to drive on the road.
ENGINE PROBLEM
- Date Of Incident: 2021-03-25
- VIN: 5N1DL0MM2JC
- Components: ENGINE
- Summary: THIS PROBLEMATIC INFINITI QX60 HAD FAILED ONCE AGAIN WHILE I WAS ON THE HIGHWAY. IT'S JUST DEAD AND THE ENGINE REFUSED TO START. I HAD TO CALL THE TOW TRUCK TO DROP OFF AT THE KINGS INFINITI AUTO SHOP FOR REPAIR. FIRST, IT WAS A HUGE INCONVENIENCE THAT THEY COULDN'T TAKE A LOOK AT THE VEHICLE UNTIL A WEEK LATER. SECOND, NO ONE EVER OFFERED ME A LOANER CAR TO TAKE HOME AND HAS STILL DENIED THIS REQUEST. WE DEPEND ON THIS FOR WORK AND SCHOOL. THIRD, JUST TODAY I WAS INFORMED BY THE INFINITI TECHNICIAN THAT I WOULD BE RESPONSIBLE FOR THE REPAIR FEES OF $13,000 DUE TO ENGINE FAILURE! SERIOUSLY?! THIS IS ABSOLUTELY RIDICULOUS AND I HAVE NEVER HEARD OF IT FROM ANYWHERE. TO ME THIS IS TOTALLY UNACCEPTABLE AND I STRONGLY BELIEVE IT IS THE MANUFACTURER GUILTY OF THE CAR ISSUES AND SUSPECTING THIS IS A CAR DEALER FRAUD. $13,000 REPAIR COST IS RIDICULOUSLY HIGH, YOU COULD PUT DOWN A DOWN PAYMENT FOR A CONDO OR TO BUY A LOWER GRADE NISSAN SENDRA. I AM EXTREMELY DISAPPOINTED AT THE UNRELIABILITY OF THIS VEHICLE AND THE COMPANY IN GENERAL. I'VE BEEN LEASING VEHICLES FROM NUMEROUS CAR BRANDS FOR THE LAST 10 YEARS AND HAVE NEVER EXPERIENCED AN ISSUE EVEN REMOTELY TEDIOUS AND FRUSTRATING AS THIS. WE'VE ALREADY DEALT WITH THE MINOR ISSUES OURSELVES BUT HOW COULD WE BE EXPECTED TO BE RESPONSIBLE FOR AN ENGINE FAILURE THAT ISN'T OUR FAULT? AS I HAD MENTIONED ABOVE, I HAVE REGULARLY KEPT UP THE MAINTENANCE SCHEDULE AS LISTED ON THE CAR MANUAL FOR ALL TYPES OF OIL CHANGE, CHANGING ENGINE FILTER, ETC. I'M ATTACHING ALL THE RECEIPTS WE COULD FIND FOR THE MAINTENANCE SERVICES THAT WERE DONE FROM THE LAST COUPLE OF YEARS. IT IS IMPOSSIBLE THAT THE ENGINE COULD FAIL DUE TO "LACK OF MAINTENANCE".
POWER TRAIN PROBLEM
- Date Of Incident: 2020-12-27
- VIN: 5N1DL0MM2JC
- Components: POWER TRAIN
- Summary: II BOUGHT THIS VEHICLE IN 2019 WITH 16K ON IT THEY REPLACED THE TRANSFER CASE, WITH 73K ON IT I HAD TO REPLACE SAME TRANSFER CASE AGAIN, NOW WITH 93K ITS HAS LEAKED AGAIN. THIS IS A EXPENSIVE VENTURE AS 4 OTHER VEHICLE OWNERS ARE SUFFERING WITH THE SAME PROBLEM
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-01-21
- VIN: 5N1DL0MM4JC
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2018 INFINITY QX60. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL IN REGARDS TO THE BRAKES HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-11-28
- Number Of Injuries: 6
- Crash: 1
- Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNED A 2018 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED IN RAIN WEATHER CONDITIONS, NEGOTIATING A CURVE, THE CONTACT LOST CONTROL AND THE VEHICLE CRASHED INTO AN EMBANKMENT. THE CONTACT COULD NOT TELL WHETHER THE A BRAKE FAILURE CAUSED THE CRASH. ALL THE AIR BAGS DEPLOYED. ALL THE PASSENGERS WORE SEAT BELTS. THE SIX PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT, WHO WAS THE DRIVER, SUSTAINED A CONCOCTION, SPRAINED HIS LEFT KNEE, A BLOOD FILED CYST WAS FOUND ON THE LEFT KIDNEY, UNSPECIFIED BACK AND NECK INJURIES. THE FRONT PASSENGER SUSTAINED A BRUISED LIVER, BRUISES ON HER RIGHT ARM, BRUISES ON HER RIGHT LEG AND THIGH, BACK AND NECK INJURIES AND CONCOCTION. THE REAR DRIVER SIDE PASSENGER IN THE SECOND ROW, SUSTAINED NECK AND BACK WHIPLASH. THE CENTER PASSENGER IN THE SECOND ROW SUSTAINED NECK AND BACK WHIPLASH, THE REAR PASSENGER IN THE SECOND ROW SUSTAINED NECK AND BACK WHIPLASH. THE REAR PASSENGER ON THE THIRD ROW, A 5-YEAR OLD, IN A BOOSTER SEAT, SUSTAINED CUTS AND BRUISES ON THE RIGHT SIDE OF HER FACE, AND ALSO SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE REPORT NUMBER WAS NOT PROVIDED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED AT THE TIME OF THE ACCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT PROVIDED. *DT VIN UNKNOWN *JB *TR
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-07-01
- VIN: 5N1DL0MN0JC
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT MURFREESBORO VOLKSWAGEN (LOCATED AT 2203 NW BROAD ST, MURFREESBORO, TN 37129, (615) 653-4694) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE AS UNKNOWN.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-11-08
- VIN: 5N1DL0MN9JC
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED INFINITI OF MOBILE (LOCATED AT 1147 E I65 SERVICE RD, MOBILE, AL 36606, 251-732-4849) AND WAS INFORMED THAT THEY WERE ORDERING THE PARTS; HOWEVER, VEHICLES WITH THE ABS WARNING INDICATORS ILLUMINATED WOULD BE REPAIRED FIRST. THE MANUFACTURER WAS INFORMED AND CONFIRMED WHAT WAS TOLD BY THE DEALER. THE CONTACT STATED THAT HE SAW AN UNKNOWN INDICATOR ILLUMINATE INTERMITTENTLY; HOWEVER, HE WAS UNABLE TO VERIFY WHICH INDICATOR. THE APPROXIMATE FAILURE MILEAGE WAS 1,408.
SEATS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-11-04
- VIN: 5N1DL0MNXJC
- Components: SEATS,UNKNOWN OR OTHER
- Summary: THE DRIVER SEAT ON THIS VEHICLE IS LOOSE. IT ROCKS WHEN I DRIVE. THE VEHICLE IS STILL UNDER WARRANTY; HOWEVER, THE MANUFACTURER/DEALERSHIP HAS NOT RESOLVED THIS ISSUE. I HAVE REPORTED SEVERAL CONCERNS REGARDING THIS VEHICLE.
SEATS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-04-02
- VIN: 5N1DL0MNXJC
- Components: SEATS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: I PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION FOR MY NUMEROUS SERVICE VISITS. HOWEVER THE RATTLING REMAINS. ADDITIONALLY THE DRIVER SEAT MOVES BACK AND FORTH AND MG GAS TANK IS LOOSE.
POWER TRAIN PROBLEM
- Date Of Incident: 2019-08-16
- VIN: 5N1DL0MM7JC
- Components: POWER TRAIN
- Summary: THE TRANSMISSION STARTED SHUTTERING IN THE 20-25 MPH RANGE ON 8/16/19. I TOOK IT IN FOR SERVICE THE NEXT DAY AND THEY REPLACED THE TRANSMISSION CONTROL VALVE ON 8/23. THE SHUTTERING RETURNED ON 9/1 AND NOW OCCURS BETWEEN 20 TO 60 MPH. THIS ISSUE OCCURS DURING HIGHWAY OR STREET DRIVING. VEHICLE HAS 31K PLUS MILES
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-08-29
- VIN: 5N1DL0MM9JC
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED
SERVICE BRAKES PROBLEM
- Date Of Incident: 2018-12-03
- VIN: 5N1DL0MM7JC
- Components: SERVICE BRAKES
- Summary: I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN REVERSE DURING APPLICATION OF THE BRAKES. (MY HUSBAND BELIEVES ITS AN ISSUE WITH THE CALIPERS.) WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE BRAKES. AT THE SECOND SERVICE DEPARTMENT (SERVICED IN JULY 2019 SINCE THE SQUEALING HAS GOTTEN MUCH WORSE) I WAS HANDED A "SERVICE BULLETIN" SAYING THAT THE NOISE IS NORMAL, AND NO SERVICE ACTION IS NECESSARY (SEE ATTACHED BULLETIN FOR MORE DETAILS). I CONTACTED THE INFINITI CONSUMER AFFAIRS GROUP AND FILED A COMPLAINT. I WAS TOLD TODAY (7/26/19) THAT THERE WAS NO COURSE FOR VEHICLE REPLACEMENT OR REPAIRS AND THERE WAS NOTHING THEY COULD DO AT THIS TIME. I HAVE DONE MY RESEARCH ON INFINITI VEHICLES AND THERE ARE REPEATED ISSUES WITH BRAKES ON DIFFERENT MAKES AND MODELS. ONE WAS A SEVERE ACCIDENT IN 2012 WHERE THE BRAKES FALTERED ON A QX56 AND 3 FAMILY MEMBERS WERE KILLED. INFINITI WAS HELD LIABLE AND PAID $25M. ANOTHER MORE RECENT CLASS ACTION LAWSUIT (2016) HAS BEEN FILED ON THE QS50 BY AN INDIVIDUAL IN CALIFORNIA, THAT CLAIMS HE HAS HAD NUMEROUS BRAKE ISSUES (SEE CASE NO. 2:16-CV-07378) WITH NO RESOLUTION WITH INFINITI. IN THIS PARTICULAR CLAIM, IT SITES A 2014 LITIGATION OVER DEFECTIVE BRAKES THAT WERE CAUSING BRAKE FAILURE IN MULTIPLE MODELS. NO OTHER DETAILS WERE AVAILABLE ON THE 2014 LITIGATION. WHAT CAN THE NHTSA DO TO EITHER TAKE INFINITI OFF OF AMERICAN ROADS UNTIL THE ISSUE IS RESOLVED OR TAKE SERIOUS ACTION AGAINST INFINITI TO FORCE THEM TO PROVIDE THEIR DRIVERS WITH SAFE BRAKING SYSTEMS?
POWER TRAIN PROBLEM
- Date Of Incident: 2018-12-31
- VIN: 5N1DL0MM1JC
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED INFINITI OF NAPERVILLE (1550 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 241-3000), BUT THE SHOWROOM MANAGER REFUSED TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,830.
STRUCTURE PROBLEM
- Date Of Incident: 2019-02-06
- VIN: 5N1DL0MN2JC
- Components: STRUCTURE
- Summary: DRIVING THE VEHICLE WITH THE SUNROOF OPEN AND IT MADE A LOUD NOISE SOUNDING LIKE A GUN SHOT. THE LOUD GUN SHOT NOISE OCCURRED A SECOND TIME THEN THE GLASS IN THE ROOF JUST EXPLODED.
2018 Infiniti Qx60 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2018 Infiniti Qx60.
- Manufacturer: Nissan North America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
- Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
- Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Negative 2018 Infiniti Qx60 car reviews
Positive 2018 Infiniti Qx60 car reviews
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The Infiniti QX60 is designed to comfortably seat seven people. However, the headrests of the second-row seats can obstruct the view of the entertainment screens for children sitting in the third row. This can make it difficult for them to enjoy the entertainment. Additionally, putting the kids in the second row seats to view the screens can make the grandparents in the third row feel cramped, especially when it comes to foot space. It can also be challenging to talk over the entertainment happening in the second row. Infiniti should consider real-world usage scenarios to improve this aspect of the vehicle.
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The quality is superb and although the controls may take a little getting used to, they are fine once you get the hang of them. The dealer sales person was a true professional who knew the product well and took the time to find out what I wanted and what would best fit my needs. The whole experience was hassle-free and so far, my expectations of what a new car should be have been met. Now that I have driven it for 6 months, I am pleased to report that the gas mileage is fantastic for such a large car and it still rides as nicely as it did when we first drove it. I would highly recommend this car to anyone.
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You drove for a month? That's great to hear!
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I really love this car and everything about it, except for one thing. Unfortunately, the technology is not up to par with other car companies. While almost every other car company provides Apple CarPlay or some type of better option, this one just lacks in options and shuts the music down when you open certain things. I was spoiled by the Apple CarPlay in my previous Honda Civic and expected to like the technology in this car better, but it's just boring and bland. As a growing family, we upgraded and I wish they would improve the technology. Despite this, I still love everything else about the car. Considering even the base model is expensive, I would expect a better tech experience.
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Great dealership in Infiniti of Charlotte
Additional sources
More sources of information about 2018 Infiniti Qx60 problems:
2018 Infiniti QX60 Review, Problems, Reliability, Value, Life ...
Jul 12, 2023 ... Reliability 8/10 – There are no widespread complaints on the 2018 QX60. Avoid models from 2014–2015 which have transmission issues, while 2016– ...
2018 INFINITI QX60 Problems | Kelley Blue Book
How reliable is the 2018 INFINITI QX60? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
The Most Common 2018 Infiniti QX60 Problems | GetJerry.com
Oct 20, 2022 ... A service brake recall and drivetrain malfunctions are among the most common problems for the 2018 Infiniti QX60. Click here to learn more!
QX60 Issues/Problems | Infiniti QX60 Forum
Having an issue with your Infiniti QX60? Discuss all issues and problems in this section. ... Infiniti QX60 Engine Failure ... 2018 QX60 Power Drivers Seat and ...
Q60 Class Action | Infiniti Q60 Forums
Aug 20, 2023 ... I traded the Q60 once the engine was replaced and will never buy Infiniti/Nissan again. They know it's a common problem and do absolutely ...
Other years of Infiniti Qx60
Are you having problems with your 2018 Infiniti Qx60?
Merlin Fahey 2024-10-12
I previously owned an rx3tp for 12 years without any issues, but when it was time to get a new car, I decided to go with Infiniti as it seemed like a better value. Unfortunately, I have regretted this decision ever since. The car has loose trim pieces and lacks quality, with rust appearing after only 2 years. Despite thinking that the loose trim pieces would be covered by warranty, the dealership refused to fix them and told me to go back to the dealership I bought the car from, which is far away. Additionally, while I paid for an oil change and tire rotation, Infiniti charged me full price to change my tires from winter to summer, unlike Lexus who would include this service if you paid for a tire rotation. It seems like Infiniti nickel and dimes their customers and won't repair things under warranty, which is not what you would expect from a luxury dealership. While the car is okay and I don't mind the cvt, which I was initially worried about, the ac is terrible and blows hot air in the summer at anything below the lowest temperature setting. The dealership has acknowledged this as a known issue, and I have seen reviews that mention this as well. The lane centering in this model is brake-based and not steering wheel-based, making it practically useless. The car is also out of date without android auto, but this doesn't bother me too much. In hindsight, I realize that I thought I was saving money, but this car will end up costing me more than a Lexus when you take into account resale and warranty work that I have to pay out of pocket. I strongly advise against buying this car, as it may seem like a deal, but you will regret it.
Jayde Dietrich 2024-08-17
My QX60 has a drumming noise that is not tolerable for long distance driving. The dealer's attempts to resolve the issue have been unsuccessful. It is imperative that this issue is addressed as soon as possible to ensure a comfortable and safe driving experience.
Rick Emmerich 2024-07-10
Although I initially had some issues with this vehicle, I have taken the necessary steps to address them and am now satisfied with its performance. The rattling noise in the back seat behind the driver's seat was fixed by the dealer, and I have found the heating system to be adequate with the help of the heated seats and steering wheel. While it may not be perfect, I have no doubt in the quality and reliability of this vehicle.
Jerod Herman 2024-02-11
Hi there! I hope you're doing well. I wanted to share my experience with my Infiniti. While I've always been impressed with the longevity of VW's, my Infiniti has unfortunately required some brake maintenance after only 42,000 KMs and 20 months of ownership. However, I do want to note that my vehicles are always serviced by the dealership where I purchased them. Overall, my Infiniti is a comfortable and good vehicle, but the brake issue was a bit disappointing. Thanks for listening!